Digital product design and development company

We are a digital product design and development company and your guide on the digital transformation journey.

Boldare is a brand that emerged from combining the power and best qualities of two companies - XSolve, a software development company and Chilid, a high-end web design agency. We capitalize on 14 years of experience, 250 products they released to market for clients worldwide and the skills of a 130-people-strong team.

Our purpose is to:

  • Help our clients build future-proof, intuitive and secure digital products (web apps, mobile apps, software) that are centered on users’ needs and fulfil clients’ business goals.
  • Release clients’ products to market as quickly as possible, gather user feedback and improve them.   
  • Guide and support our clients in building products, internal processes and practices, and an innovation culture that will allow them to undergo a successful digital transformation and grow sustainably in the future.

We helped French unicorn startup BlaBlaCar to expand to 27 markets worldwide, developed an MVP of the Customer Portal for global renewable energy giant Sonnen, and in under six weeks, we developed an e-commerce platform that is changing the MENA economy.
All of the above with an agile methodology and the build-measure-learn development loop.

Read what our clients have to say about us below.

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2004
Show all +
Gliwice, Poland
headquarters
other locations
  • Boldare
    Niepodległości 225/14
    Warsaw 02-087
    Poland

Portfolio

Key clients: 

BlaBlaCar, Sonnen, Takamol, Virgin Radio Oman, Corel, Holiday Taxis, Management Events, Agnito, BOSCH, Harvard Business Review, ING, Vattenfall, TVN, Tauron, LeaseWeb, Oneida Ltd., BNP Paribas Real Estate, Cole&Mason

Dedicated Dev Team for BlaBlaCar

During over a year of remote cooperation with the BlaBlaCar startup, we created various high-quality products. As an augmented team - immanent part of the client's team, we could fully engage in the products being created and act much more efficiently than as an external team.

Brand new idea, UI & UX design of the Discovery Center – Corel.com

Boldare implemented a fully responsive design that has decreased bounce rate and received positive reviews. The team’s expertise in UX and design provided valuable recommendations.

Boldare was initially hired for back-end development services, responsible for coding the platform and expanding the functionality using Cake PHP. The scope expanded to include QA and more development resources.

 

Web based platform for cryotherapy enthusiasts and entrepreneurs

The user is the king and this project had two of them. We had to think about the user as a business owner who wants to advertise his services in the most effective way. We also had to remember that user can be a person who looks for the best cryotherapy and there's a lot at stake in that search: human health. We provided an app with a catalog of services, review and rating system, booking… And we still have some ideas to put in this product.

Designing yacht booking app

We built the app with collaboration with BoatBooker which is a software solution designed specifically for the nautical industry. It is based on actual needs of charter agencies, fleet operators and sailing fans all over the world. Thanks to that solution we could deliver the final product to our client faster.

Online accounting software

EZYcount provides an easy and secure online accounting solution. Users can enter all their bookings quickly and easily, then see a global view of what still needs to be done. This clear and well-structured application information architecture is a result of the challenging knowledge mix of design, UX, UI, and accounting details. A process based on short iterations which helped us to gain knowledge gradually and increase our understanding of the interface dependencies on user habits, related both to the domain and the subject of accounting.

Modern catalog of unique sconces

We worked in Agile Methodologies between Poland and the United States of America.

That's why it was quite an experience to create an interactive catalog. Using Shopify software-as-a-service we were able to swiftly create a performing and modern catalog of unique sconces.

Modern and effective tool suited for specific needs

Tabletop is the world’s largest designers and sellers of stainless steel and silver-plated cutlery and tableware. We built an user-centered single page application designed with an Angular framework to perfectly fit the client’s needs.

Single Page Application to manage subscriptions and subscribers

SlimPay, a European payment processing giant, hired Boldare to build a front-end application based on the existing API that was improved on this occasion. Boldare helped with new APIs creation while SlimPay designed microservices architecture, supported & bug-fixed by Boldare.

A complex set of web business tools

Spa Monkeys delivers complete solution in spa, beauty and wellness industry in Hong Kong. It was achieved with a help of business tools such as online shop and places catalogue joint with blog, main marketing tool. Our role was to gradually implement those comprehensive solutions in a way to guarantee the highest comfort for users and the best place for business owners.

E-commerce for the MENA market

An e-commerce platform similar to eBay or Etsy but completely free of charge to buyers and sellers. This platform would enable small businesses and entrepreneurial individuals in the Kingdom of Saudi Arabia to leave their brick and mortar locations and establish an online presence.

Data Visualization web app

We built a platform with the main goal of galvanising the small business market in Saudi Arabia. Facilitating the shift from local selling points only to an e-commerce system is one side of the coin. The other side is to introduce social commerce to the already huge social media market in Saudi Arabia, such as Twitter, WhatsApp, and Instagram.

e-Commerce Platform & Data Visualization for Consulting Firm

XSolve designed a GOC’s e-commerce marketplace on an accelerated schedule to support local SMBs. The blended project team continues to evolve the product as it grows.

The launched platform successfully streamlines online payments for independent sellers, underscoring the technical skills brought to bear by XSolve. Another impressive aspect was how well assigned resources documented their work. 

See case study: https://xsolve.software/case-study/case-study-ecommerce-for-takamol/

Reviews

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Web & App Dev for Creative Agency

“…the results have been great, the planning is great, and they’re completely transparent with us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2015 - Ongoing
Project summary: 

Boldare provides long-term web and iOS mobile application development services for a range of projects. The current project uses AngularJS for the web version and Java for the backend, working on the UI/UX too.

The Reviewer
 
11-50 Employees
 
Serbia
Director of Operations, noformat
 
Verified
The Review
Feedback summary: 

Though the product was not well received in the market, its technical quality was excellent, with good code and the collaboration is continuing to develop a new version. The team manages the project work smoothly and ensures they attentively solve any issues.

BACKGROUND

Introduce your business and what you do there.

noformat is a creative studio based in New York. We’re basically a design studio and digital agency providing strategy, branding, and UI/UX design for mobile applications and websites. I’m a partner and director of operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Boldare?

We needed to find a good, experienced team to work with us on an application. We didn’t want to establish an internal team for it, so we were looking for a team in an established environment, with good references and background.

SOLUTION

What was the scope of their involvement?

They were initially engaged to develop the application. We provided specifications, UI/UX designs, and business goals. They developed the backend, a web version, and the mobile version itself.

They developed the web version using AngularJS, while the backend is in Java. The mobile version is only for iOS at the moment. We provided them with wireframes, got their input, and settled on the final look-and-feel later on.

What is the team composition?

We’ve worked with around 10 people from their team. At the moment, I believe there are eight team members still actively working on the project.

How did you come to work with Boldare?

Their founder reached out to me over LinkedIn. I reviewed their references and their website, and found that they were doing a good job. I had a discussion with Piotr (Co-CEO, Boldare) and felt there was a good understanding between us from that first call. We started our first project and have continued working together from then on.

How much have you invested with them?

The current project will cost around $150,000.

What is the status of this engagement?

We started working with them around March 2015 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Unfortunately, the project we’re working on was not well-received on the market, so we’re making a completely new version now. However, this is normal for startups.

I found the code quality to be very good, so we decided to continue with them. I liked the overall collaboration with them in terms of everyday work, the responsiveness of their team and leadership, and their problem-solving approach.

How did Boldare perform from a project management standpoint?

We’ve had a billion challenges across the project—some of them big—and they always found solutions. We’ve had direct communication from the beginning, using Slack as the main tool, as well as video calls.

We’re the product owner, while they’re responsible for the organization of people and the sprints. They provided scrum masters, along with the actual resources involved.

What did you find most impressive about them?

I liked the overall experience. They helped us build specific applications, and beyond that, they have a good range of services. The team is responsive, the results have been great, the planning is great, and they’re completely transparent with us.

No matter what was happening, the issues were out on the table, so we could always react and discuss with them. The overall experience with Boldare is something that makes them stand out from other similar companies.

Are there any areas they could improve?

Not specifically. They’re always progressing and finding different work models.

Do you have any advice for future clients of theirs?

I advise clients to be completely honest and open with them. If both parties are transparent, there’ll be a great relationship.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There are always challenges that influence the schedule, but the way they’ve handled them is amazing.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I refer them all the time.

Web Dev for Education Platform Company

"The interface design is amazing, thoughtful and clean."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - Ongoing
Project summary: 

Chilid Agency provided web development services, working on the design, front-, and backend of a software solution. They worked on the dashboard, payment system, and database involved.

The Reviewer
 
11-50 Employees
 
Hong Kong
Bell Lam
Sales and Marketing Executive, HK Engage
 
Verified
The Review
Feedback summary: 

Customers already using the platform are happy with it, and any outstanding bugs or issues are quickly addressed by the Chilid team. They provided innovative and interesting ideas throughout the development process, while always performing well.

The Chilid Agency's team worked on this project prior to the merge with XSolve in September 2018 that formed Boldare.
 

BACKGROUND

Introduce your business and what you do there.

I'm the sales and marketing executive of HK Engage. Our company designs learning solutions for Hong Kong learning centers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chilid Agency?

We wanted to create a software solution for learning centers, and hired them to develop it.

SOLUTION

What was the scope of their involvement?

They provided designers and front- and backend developers for our work. They developed our web platform by customizing the source code, making it easy to make changes every time.

The platform has a register and login page. After logging in to the system, users have access to a dashboard, similar to a timetable. We also have a database for students and teachers, where they can see personal information, current lessons, and so on. We also have a parents’ database, which can display invoicing for the children they have enrolled.

Finally, we have the payment part, where users can see their payment status. Users can also preview and download invoices, and see a history of changes made to their accounts. All the data can be imported and exported.

What is the team composition?

They assigned a scrum master, but most of the time I'm directly working with the whole team.

How did you come to work with Chilid Agency?

They were introduced to us by a friend of my boss, who’d hired them in the past for some projects.

What is the status of this engagement?

We started working with them around January 2018. They’re continuing to work on enhancements and bug fixes.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t finished building our system, so there are still some minor bugs to fix; some of our clients had their information inputted incorrectly, for example. The platform is becoming more and more stable with their assistance. It’s also user-friendly, and it’s available in both Chinese and English. The interface design is amazing, thoughtful and clean.

They brought ideas on how to make the product better, some of which were amazing. They’ve allowed us to minimize time and cost, while still getting what we want. They are a professional team with a short response time. They're the best team I have ever worked with.

How did Chilid Agency perform from a project management standpoint?

We mainly communicate in Slack, and we have a backlog of tasks in Jira. We’ve been working well with those tools. They provided clear time estimates and the general performance was very good.

What did you find most impressive about them?

They respond really fast and I’ve felt comfortable working with them. Every time we identified a bug, we could post it in the backlog. They are well organized with the whole process. Sometimes we will request that they fix an urgent bug and they are able to fix it in a matter of hours, which made our customers happy.

Are there any areas they could improve?

It would be better if they run the testing and fix bugs before asking us to review an update.

Do you have any advice for future clients of theirs?

Communicate more with them. A lot of things become simple to solve when there is direct communication.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They’re amazing, but there is room for improvement.
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Telecom Solutions Company

"[Our peers] liked the design of the site and consider it to be modern."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - May 2018
Project summary: 

Chilid Agency provided web design and development services, working on a WordPress CMS and providing a complete refresh of the digital platform's design and integrations.

The Reviewer
 
51-200 Employees
 
Stockholm, Sweden
Christian Ledin
Market Director, Digipro
 
Verified
The Review
Feedback summary: 

The new platform is high-quality, improving its design and features, and creating a stable product. The team was organized, managing the project's execution carefully, and communicating smoothly throughout.

The Chilid Agency's team worked on this project prior to the merge with XSolve in September 2018 that formed Boldare.

BACKGROUND

Introduce your business and what you do there.

I'm working for a software company specializing in the telecom and electricity business. I'm the go-to-market director, working on opening the company up globally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chilid Agency?

As part of our globalization activities, we recently wanted to rework our website.

SOLUTION

What was the scope of their involvement?

They created a completely fresh design for our website. We developed new content for it, which was transferred to the old one. We kept the original logotype, but they reworked everything else in terms of design. We also made integrations with other systems we had in place. The CMS is WordPress.

They haven’t provided any digital marketing services at this point. They did make some basic SEO adjustments, but nothing on a deeper level.

What is the team composition?

I was the project manager and product owner on our side, working with a development and design team from their side. There was a designer, two developers, and a part-time scrum master.

How did you come to work with Chilid Agency?

I was initially approached by their CEO through LinkedIn around a year ago. She offered their services, so we had a call. She said that their Polish company was as good as a Swedish one in terms of design, but with more competitive prices, relative to typical Swedish web companies.

I'd worked with outsourced partners before, so I thought it was a good idea. We also have a sister company in Poland, so I was quite familiar with the technical knowledge there. It was a matter of seeing if their design capabilities would be as good as what I was used to. I was pretty confident that they could measure up in terms of development.

How much have you invested with them?

The cost of their work was around €40,000 [$46,485 USD].

What is the status of this engagement?

We started working with them in December 2017 and finalized the project in May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've gone from having an old, not-so-good digital platform, to having a quite good digital platform—one that is prepared for another caliber of digital marketing.

We've just gone live with the next version of the site and have many other things to bring onboard. We aren’t putting any kinds of measurements in place at the moment, but we're prepared to push the start button, and we will definitely be doing it later on.

For now, we’ve received verbal feedback from our peers. They’ve liked the design of the site and consider it to be modern. I believe that it’s been a success for our company, at least internally. Compared to what we usually work on, this hasn’t been a very complex solution. It’s a stable product that will fit our needs.

How did Chilid Agency perform from a project management standpoint?

They're an organized group and they stick to their commitments. They're very good in terms of execution.

There are many means of communication available, including phone and online platforms, which they utilized well. We mostly communicated over web calls, and we track the project using a software platform. Everything was web-based and easy to use.

What did you find most impressive about them?

They were professional and they had a high drive throughout the project. They were in the driver’s seat and knew what they were doing. Overall, they're an organized team.

Are there any areas they could improve?

I got the impression that they're a young company. They will learn that they need to listen a bit more to what customers want and don't want. They could improve the way in which they extract from the customer what the expectations are, but it is tough to do.

Do you have any advice for future clients of theirs?

Experience with modern project management, such as agile platforms, can ease everyone’s work. They're an up-to-date company, so if you know the field, it will be quite easy; if you’re not, it can take some time.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Relative to Sweden, which is a quite expensive market.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already started to recommend them. Chilid is a brilliant company.

React Native Dev for Renewable Energy and Tech Firm

“XSolve treats the customer portal as their product and this resulted in the high quality of their work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - Ongoing
Project summary: 

Using React, XSolve built the minimal viable product of a customer portal for solar energy systems which show data and activity. It is hosted on Amazon Web Services and uses several libraries like Highcharts.

The Reviewer
 
201-500 Employees
 
Wildpoldsried, Bavaria
Norbert Baumann
VP for R&D, Sonnen
 
Verified
The Review
Feedback summary: 

XSolve contributed to the speedy and successful completion of the portal. The portal is live and garners positive feedback from users. Through the accomplishment of this project, the team became an invaluable partner for future projects. They offer strong technical expertise and high engagement.

The XSolve team worked on this project prior to the merge with Chilid Agency in September 2018 that formed Boldare.

 

BACKGROUND

Introduce your business and what you do there.

Sonnen is a fast-developing company in the sector of renewable energy and technology. We ship ready-to-use systems that store solar energy and distribute that energy around the house and pass it on to other people registered in the community. I’m the VP of Digital R&D, so I oversee the strategy and every digital product that we are building for customers besides our core product, the sonnenBatterie.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XSolve?

We were looking for a company that had the resources and skills to implement the frontend of our new customer portal. We needed them to bring an MVP version to life within a few months.

Our clients demand to see how the sonnenBatterie works day-to-day and the impact it has on the environment. We tried to find something to keep the excitement alive months and years after customers have bought the system. The customer portal is a way to visualize all this information and activity in a very pleasing way. It gives you a real understanding about your family’s energy consumption and how everybody can profit from producing clean and affordable energy in a decentralized manner.

SOLUTION

What was the scope of their involvement?

The previous version of the portal had only the must-have features and offered some data, but it was too technical and not very visually appealing. We wanted to go to the next level, simplify it, and make it visually stunning and easy to understand so our customers would proudly show it off to their friends and neighbors and become ambassadors for sonnen. The customer portal makes it easy to understand the products they own to be energy independent, what positive impact it has on the environment, and how self-sustainable they are. In the end, our customers like to share the ecological and economic benefits with others and that’s the big story the portal should provide.

We wanted the new portal to be stable, allowing easy integration of new features, with short page loading times and minimal downtime. We wanted to offer our customers a top-notch UX as well as an amazing digital experience. For the minimal viable product (MVP) of the new customer portal, we planned to measure the satisfaction of users through surveys aiming for an average score of four out of five or higher.

XSolve worked on our MVP. We discussed several approaches and ended up building with React. We’re hosting it on different Amazon Web Services like Amazon CloudFront and Elastic Beanstalk. We’re also using several libraries inside the portal like Highcharts that plots us graphs, statistics and insights from energy data. The MVP was finished in December.

What was the team composition?

We kicked off with three frontend developers and a Scrum master. I asked XSolve to add a designer after the initial meeting. The product owner was on sonnen’s side. We had assistance from our in-house backend developer who onboarded the XSolve team on the existing infrastructure and told them what they should consider when coding. In November, sonnen recruited an in-house designer who also joined the team.

How did you come to work with XSolve?

I started my research online. XSolve’s home page gave me an indication that I should contact them. They channeled a startup atmosphere and this suggested a good culture match between our companies. I contacted several potential partners. XSolve stood out as a company who really wanted to understand our problem and fulfill our needs in a partnership.

What is the status of this engagement?

We started working together in October 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In XSolve we found a team that had already worked together in the past and that performed from day one on the project. Thanks to that, we saw the first results early, which could not have been achieved if we just relied on internal resources who were occupied with other projects at the same time.

The product is now live. The response to our customer satisfaction surveys so far is incredibly positive. We are happy with the results and continue working with XSolve on further development of the portal. We have also decided to partner with XSolve on our new flagship project which will release soon.

We gained a partner that is not only doing what we asked them to do but is also thinking and giving feedback. We enjoy the input from each individual team member about the technology, content, and design. This feedback gives us the chance to get in touch with new ideas that you can’t see if you have been involved in the same company for years. We really like that we have a partner who deeply understands the challenge.

The XSolve team feels like they are sonnen employees. They work on equal footing collaboratively with our team members. This allows us to create a better experience for our customers and that is extremely important. XSolve treats the customer portal as their product and this resulted in the high quality of their work.

The relationship between our companies is developing further, and we feel that we can trust XSolve with other complex projects. This is a success.

How did XSolve perform from a project management standpoint?

We kicked off the project within four working days after the initial contact. We presented the vision and goals of the product. Then, we established the schedule and team structure and assigned responsibilities for the coming weeks. We worked in a Scrum framework with one-week sprints. The product owner was on sonnen’s side and prioritized the backlog.

We collaborate in the Scrum framework so the team is self-organized. We work together closely, and it has always been transparent and agile. We have daily meetings online so the team can discuss obstacles and ask questions about the product and resolve them within 24 hours. Everyone is in constant contact via Slack and Google Hangout so it is a perfect working environment for an agile development team and for self-organization. XSolve’s Scrum master helps the team to follow the process and looks after transparency. The XSolve team visited our headquarters, and we also have visited XSolve’s headquarters.

What did you find most impressive about them?

First, their company culture really fits us well, especially their startup atmosphere, their agility, and the engagement of the team members. Second, we appreciate the technical qualifications of the developers. Third, they made themselves available very quickly. Finally, we are impressed with how the team works well together; they give each other honest feedback and communicate very well.

Are there any areas they could improve?

Communication skills are essential for every project and every collaboration. This is a general comment for both the XSolve and sonnen teams. Holding up our hands when something is blocked or when we have an issue could really make a difference between delaying the release of the product and delivering it on time. Also testing your changes and as a whole is something you can’t stress enough once you built up a product that is complex enough and used by thousands of users every day.

5.0
Overall Score We’ve started another project that is double the size of the investment.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re very engaged. They worked after hours. When it was critical in delivering the MVP, they also worked on the weekend.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them.

Web Design & Dev for Media Channel Platform

“The skilled product business owners will guide you through the whole journey.”

 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

Chilid Agency built and implemented a WordPress site and mobile apps for Android and iOS. They wireframe and workshopped designs. The site includes SHOUTcast live streaming and Google DoubleClick for Publishers.

The Reviewer
 
11-50 Employees
 
Oman
Product Owner, Cross-Platform Company
 
Verified
The Review
Feedback summary: 

Users and internal stakeholders gave exclusively positive feedback on the responsive platform and mobile apps. The team worked efficiently to meet strict deadlines. A thorough design phase brought the initial concept to life. The two development teams worked in synergy to deliver uniform products.

The Chilid Agency's team worked on this project prior to the merge with XSolve in September 2018 that formed Boldare.

BACKGROUND

Introduce your business and what you do there.

I work for a unique cross-platform of radio, outdoor, publishing, and digital media channels. We offer our partners strategic and cost-effective media choices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chilid Agency? 

We were introducing a new brand into our product portfolio and wanted to target the millennial demographic. We hired Chilid Agency to develop a website and mobile apps with a fresh, appealing design.

SOLUTION

What was the scope of their involvement?

Chilid Agency designed, developed, and implemented a responsive website with corresponding iOS and Android apps. We released the platform in three phases over several months. The team proactively developed a viable plan to deliver and implement the final product. During phase one, we needed to build a basic platform and mobile apps by our radio channel launch date. They managed minute aspects of design and development.

We help workshops to develop the direction and formulate the features and design. Designers created mood and vision boards, wireframes, prototypes, and mockups. The web app team implemented the WordPress site. It features SHOUTcast live streaming and a Google DoubleClick for Publishers (DFP) for ad management. The Android and iOS teams coordinated to produce uniform content and UX for both versions. We’ve completed the first launch so far. Subsequently, they’ve added several enhancements to maximize functionality.

What is the team composition?

The product business owner was instrumental in assembling the team. It initially included more than 8-10 resources so we could meet a challenging deadline. I deferred responsibility for this selection process since I lacked insight on individual competencies. We scale the team based on fluctuating requirements. I provided minimal direction about expectations. They took full responsibility for assembling the solution.

How did you come to work with Chilid Agency?

After clarifying the scope, we listed potential vendors found through Google. Set criteria included websites, online and social presence, references, clients, and finished product designs. We contacted the four most promising vendors to discuss our project brief and pricing. Chilid Agency was the best option based on design implementation, project approach, delivery timeline, cost, UX/UI expectations, and use of cutting-edge tools.

How much have you invested with them?

We’ve spent around $30,000 so far and are due to invest an additional $20,000.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product launched a few days ago, so we’re still evaluating quantitative data. We’ve received nothing but praise thus far for the product from both end users and our in-house team. Chilid Agency performed better than most vendors we’ve used for similar projects. They took ownership of the product as if it were their own. The team took a hands-on approach, worked autonomously, and required minimal oversight.

How did Chilid Agency perform from a project management standpoint?

Chilid Agency’s product business owners and scrum masters supervised the team to ensure adherence to sprint deadlines. Slack, Basecamp, and Jira helped us organize the project. They used InVision for prototyping. We limited email correspondence to scheduling. Our meetings took place over Skype, Appear.in, and Google Hangouts.

What did you find most impressive about them?

I admire their organized methodology. At several stages, their work made me feel confident I’d chosen the right partner. Their constant feedback at the micro level provided tremendous reassurance. Frequent updates let our management and in-house team easily track progress.

Are there any areas they could improve?

Chilid Agency uses a time and material budget model that was hard to digest. Their vague estimate was disconcerting, especially since we had no input. Thankfully, they’ve since promised to deliver within our fixed budget. They use a rigid system to plan, estimate, then allocate resources. It works 95% of the time but doesn’t account for emergency requests.

Sometimes they were hard to contact. They rely heavily on tools that can easily be filtered or switched off. It wasn’t always possible to call them about escalating urgent problems. They struggled with turnaround for time-sensitive, ad hoc tasks. Ultimately, they delivered on time and beyond this scope. Team members even worked late nights and weekends as needed.

Do you have any advice for potential customers?

Chilid Agency provides thorough support for inexperienced buyers. Their approach is simple to follow. The skilled product business owners will guide you through the whole journey.

5.0
Overall Score They were excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I’d rate them five for the value we received and three for actual cost. It’s substantially higher than most vendors.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d refer them to clients with sufficient budget resources.

E-Commerce Website for Niche Lighting Supplier

“We were immediately impressed by the scope and sophistication of their work.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Oct. 2017
Project summary: 

Chilid created a website featuring innovative lighting products. The team worked on all aspects of development, from frontend design to QA testing.

The Reviewer
 
1-10 Employees
 
Baltimore, Maryland
Marketing Manager, Lighting Manufacturer
 
Verified
The Review
Feedback summary: 

Chilid’s work helped increase brand awareness, while their input and process influenced business strategy. Their meticulous project management and exhaustive discovery process contributed to great results.

The Chilid Agency's team worked on this project prior to the merge with XSolve in September 2018 that formed Boldare.

BACKGROUND

Please describe your company and your position there.

I work for a newly launched company that provides interior lighting fixtures for condominiums and hotel construction projects. I am responsible for overseeing operations and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Chilid Agency?

We engaged Chilid to design and develop a website to promote our products. Since the brand was entirely new, we were starting with no pre-existing reference points or sites.

What were your goals for this project?

Due to the innovative and unique nature of our products, we required a website that sufficiently explained what they are. Furthermore, the website needed to be a self-service destination. We wanted our customers to return time and time again to view the product lineup and obtain pricing and technical details as required.

We approached the project with a lean start mentality, with the goal of going live as quickly as possible. Finally, we wanted a website that was easy to use and pleasing to the eye, since our target customers usually work under tight deadlines and have a keen sense of aesthetics.

SOLUTION

How did you select this vendor?

Initially, we did an exhaustive search of other websites that we admired in order to trace back to their creators. When we discovered Chilid’s portfolio, we were immediately impressed by the scope and sophistication of their work. We were further encouraged by our preliminary discussions as they clearly held themselves to a high level of professionalism and listened openly to our objectives and questions. After reviewing their proposal, we felt that the cost estimate was very fair.

Can you go into detail about the services they provided and the scope of the project?

Chilid designed and built an entirely new website for our company. The project started with workshop sessions that helped us refine several key aspects of our brand. From this shared understanding, they began to swiftly create several designs that were presented to us in variations to select and modify. This was followed by development and programming work. It was quite exhaustive as the website involved several plug-ins and modifications on the Shopify storefront. Once the site construction began, we were involved in the debugging and testing process. Their team quickly made final adjustments prior to launch.

What was the team composition?

The first contact we had was with the business owner, with whom we discussed the scope of the initiative and negotiated the agreement. We were introduced to the designers, programmers and the Scrum master during the first workshop session.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Without the website, our company essentially would not exist. The project guided us through core matters such as pricing, marketing strategy, product development, and so forth. Now that the soft launch is complete, we now have the opportunity to start our promotional efforts.

How was project management arranged and how effective was it?

We were truly impressed with the rigor of their project management techniques and procedures. The Scrum master was the primary enforcer of the plan within Jira, while the entire team utilized Basecamp for ongoing communication. We had direct communication with each team member throughout the project. I found that the team was very transparent with what was involved to achieve certain tasks and proactive in preventing unnecessary delays. If there was a concern or challenge to be managed, we would work directly with the business owner or Scrum master to formulate a solution.

What did you find most impressive about this company?

From the start, Chilid took on a collaborative role to help us achieve excellent results. We never felt that we were just a customer or that they lacked enthusiasm. They demonstrated a true desire to understand and support our business objectives, and this translated into the quality of work they produced. Beyond these qualities, they are also true experts in design and web development.

Are there any areas where they can improve?

The only issue we encountered was that a few edit requests discussed within Basecamp did not get implemented, which we discovered in the testing phase. They made those revisions before launch, but it did cause a short delay. Eventually, we employed a spreadsheet to track required changes. We should have done this earlier in the process, as there were aspects discussed in the early design phase that had later implications but were forgotten.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Despite being on different continents, we never had any issues with scheduling.
  • 5.0 Cost
    Value / within estimates
    They provided excellent value.
  • 4.5 Quality
    Service & deliverables
    They were swift, thorough, and highly professional.
  • 5.0 NPS
    Willing to refer

Website Development for Blockchain Software Startup

"They put a lot of thought and strategy into their process."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - Feb 2018
Project summary: 

Chilid built a website designed for enterprise marketing. Discovery phases, wireframes, and high-fidelity prototypes aided development on Netlify CMS. Recently launched, the site is hosted on GitHub.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Stuart Farmer
CEO, Lamden
 
Verified
The Review
Feedback summary: 

The site features both impressive content presentation and complex functionalities and thus got positive feedback. Chilid's streamlined development and timely responsiveness went beyond expectations. 

The Chilid Agency's team worked on this project prior to the merge with XSolve in September 2018 that formed Boldare.

BACKGROUND

Introduce your business and what you do there.

I’m CEO of Lamden, a crypto currency tech company that develops open source software for enterprises. We help other developers get into the crypto currency space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chilid Agency?

I hired them to build and develop our marketing website.

SOLUTION

What was the scope of their involvement?

The first step was an eight-hour discovery phase held over multiple sessions. They had a process to identify our site’s persona and visitors, which influenced our initial concept for the homepage. The team then held brainstorming sessions and provided wireframes and high-fidelity prototypes.

Next, Chilid presented two options: WordPress or Netlify CMS. They strongly suggested the latter because it made sense for the project’s limited scope. Once the site went live, we only planned to change text and pictures; there wasn’t need for the complex plugins found on WordPress. In the end, we decided to develop on Netlify CMS and host on GitHub.

The site went live this month. At our request, they added last minute features just prior to launch.

What is the team composition?

The team included: a project manager, one designer, two developers, and another manager that oversaw their internal organizational strategy. I communicated with every team member.

How did you come to work with Chilid Agency?

I found them on Clutch. I had tried to engage them as subcontractors because I was impressed by their work, but the price points weren’t right for those projects. However, it made sense to hire them for this venture.

How much have you invested with them?

We spent between $13,000 – $20,000.

What is the status of this engagement?

Work started in December 2017 and development wrapped in February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everyone loves the result. As a marketing website, the impressive presentation of content elevates its sophistication. The homepage has rather static content, but the whole site has great complex functionality. That combination of form and function makes our company appear highly professional.

How did Chilid Agency perform from a project management standpoint?

They put a lot of thought and strategy into their process. The discovery and brainstorming sessions were very helpful.

Chilid set up dedicated Basecamp, Jira, and Slack channels. Their individual team members were always available on these platforms. They used a ticket system to review progress, but also pushed me to follow through quickly. The team wasn’t comfortable moving forward without knowing their work met my expectations.

We also held weekly video conferences to go over sprints. The developers completed them at an impressive pace.

What did you find most impressive about them?

They executed work cleanly throughout development. I knew the status of everything, which made me feel secure about deliveries. As a developer, I know it’s sometimes necessary to be lenient with deadlines, but I never had to be with Chilid. Everything was streamlined and on point.

Are there any areas they could improve?

Honestly, I’m completely satisfied with everything. I was mindful that we’re on the Pacific Coast and they’re in Poland, but the time difference wasn’t a problem. In fact, I chose them in part due to Poland’s highly reputable work culture.

Do you have any advice for potential customers?

Let them work in their element; don’t micromanage. Some clients have trouble letting go of control, but they should do just that for Chilid.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They said what they would do and they did it.
  • 5.0 Cost
    Value / within estimates
    The price point is lower than other markets for comparable services and quality.
  • 5.0 Quality
    Service & deliverables
    I feel really satisfied with everything.
  • 5.0 NPS
    Willing to refer
    They've earned a lot of awards. The price and quality are also great for startup clients.

SaaS Marketplace Dev for Matic Services

“The team is professional enough to execute any tech project.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

XSolve augments an in-house tech team with development resources to finalize product features, upgrade the architecture, and stabilize performance.

The Reviewer
 
11-50 Employees
 
Dubai, United Arab Emirates
Issam Najm
CTO, Matic Services
 
Verified
The Review
Feedback summary: 

Several integral features have been added to both the SaaS product and the marketplace website, such as new monitoring systems and API. In addition to a wealth of experience, XSolve offers in-depth knowledge of the most current standards and technologies.

The XSolve team worked on this project prior to the merge with Chilid Agency in September 2018 that formed Boldare.

BACKGROUND

Please describe your company and your position there.

We are a software-as-a-service (SaaS) enabled marketplace startup. We operate in four countries and more than eight cities across the Middle East. I'm the CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XSolve?

We needed to expand our tech team and complete important milestones. They provided end-to-end development and quality assurance resources. The relationship went well and we are extending it into the next year.

What were your goals for this project?

Our goals were to finalize critical features in our SaaS product, upgrade the architecture, and ultimately stabilize the product.

SOLUTION

How did you select this vendor?

We contacted around 20 companies from around the world. We researched all of their profiles and operating techniques, but XSolve stood out as the best.

Describe the project in detail.

They helped reduce our backlog and introduced new features to both the SaaS product and the marketplace website. 

What was the team composition?

We hired around eight backend developers, three frontend developers, two QA specialists, and one developer for user experience and user interface. They also provided a scrum master and their business owner.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

They added many vital features to the product, such as new monitoring systems, taxes, and packages, and built a new version of the API.

How effective was the project management?

They provided very helpful project managment. They followed a scrum framework and adjusted it to be more convenient for our situation.

What did you find most impressive about this company?

XSolve is very experienced. They are acutely aware of the latest standards and most current technologies.

What tips or recommendations do you have?

I do not have any. The team is professional enough to execute any tech project.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

e-Commerce Platform UX for Government Company

“They have good ideas, and they understand me quickly, so there’s no need to explain things multiple times.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Ongoing
Project summary: 

After consulting a business analyst, Chilid provided frontend design and development for a marketplace intended for small and medium businesses. The engagement is ongoing.

The Reviewer
 
201-500 Employees
 
Saudi Arabia
Head of E-Commerce
 
Verified
The Review
Feedback summary: 

Chilid easily grasped project requirements and recommended design options that improved user experience. The final design has received positive feedback from senior executives and the internal UX team. While Chilid missed some minor details, the team’s overall output has been satisfactory.

The Chilid Agency's team worked on this project prior to the merge with XSolve in September 2018 that formed Boldare.
 

BACKGROUND

Introduce your business and what you do there.

I am the head of e-commerce for a semi-government company. We are working on some initiatives. One of them involves building a marketplace for home-based businesses and small and medium enterprises.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chilid?

We were looking for someone to design the marketplace. They needed to take care of the UI/UX [user interface/user experience] and the system in general.

SOLUTION

What was the scope of their involvement?

Initially, Chilid worked with our business analyst. After they discussed the features and functions we wanted to add to the system, Chilid provided several options. They gave excellent designs and enhanced the UX for some of them. The design we chose was adaptive and dynamic. Chilid then worked on the functional design for the homepage, messaging center, store page, product page, filler page, invoice, and the rest of the website.

What is the team dynamic?

I remember that we worked with 2 people from their design team. The other team focused on development, but I don’t remember how many they were.

How did you come to work with Chilid?

Initially, we considered 2 companies. We were working with their sister company, who we reached through Clutch, and we found them to be professional people. When we met with Chilid, they showed us some designs and samples. We then agreed to work with them.

What is the status of this engagement?

We started working together March 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I am satisfied, and my VP is satisfied as well. If it has passed our UX team, that means it’s okay. I don’t have the information right now.

How did Chilid perform from a project management standpoint?

During the development phase, we had daily meetings. Our communication is okay.

What did you find most impressive about them?

They have good ideas, and they understand me quickly, so there’s no need to explain things multiple times. They are good at understanding our requirements and plan. In particular, Bartek [Digital Product Designer, Chilid] is really dynamic, flexible, and supportive.

Are there any areas they could improve?

They can do better in evaluating the design and paying attention to detail. Some small points are out of alignment. But in general, they are good.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Corporate Site Dev & Design for Tech Consultancy

"[I]t was good to work with someone who knew the project and whose professional skills I very much valued."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2017 - Ongoing
Project summary: 

Chilid assisted in branding, website design and development, and creation of marketing strategies and materials. They also helped integrate payment portals like PayPal into complex, custom registration systems.

The Reviewer
 
1-10 Employees
 
Confidential
Michal Fopp
Product Owner
 
Verified
The Review
Feedback summary: 

Chilid is a highly productive and reliable team. There have been few, if any, errors or issues in their contributions, and they collaborate effectively despite being abroad. They are working with internal teams to increase transparency on both sides, and communication has improved over time.

The Chilid Agency's team worked on this project prior to the merge with XSolve in September 2018 that formed Boldare.
 

BACKGROUND

Introduce your business and what you do there.

I am the product owner of marketing for Brass Willow. In short, we guide organizations in order to make products happen. We are a strategy consulting company, mainly dealing with scrum, Agile, and lean methodologies and techniques. We are very much concentrated on product development, design, and process. We help our clients with development matters, and have also used Chilid during the very early stages of our company’s existence in order to learn a bit about agility and product development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chilid?

We were looking for someone to redesign and build our web page, as well as our overall marketing corporate identity.

SOLUTION

What was the scope of their involvement?

We have worked with Chilid from the very beginning, and hadn’t had previous company branding. They designed our collateral, and also coded those designs.

During the last few months, we have been working on rebranding and redesigning our full corporate web page. We’re doing this in a continuous deployment, so, at the end of every sprint, we have a live result. We were aiming to obtain the biggest business values, and weren’t working on particular features. I have tried to give developers as much creative freedom as possible, which was useful both for them and for me.

There was a particular high-risk moment, namely combining our custom registration system with webpage registration and payment portals like PayPal. We had 3 very complex, fragile systems which needed to be combined into a single sales funnel for the Brass Willow professional scrum services. It was a difficult and risky job, and one which Chilid delivered excellently.

During our 3-year collaboration, our team included up to 6 people. It’s not always obvious who is counted as part of the team in a scrum process. We worked with a business product owner, a scrum master, 2 developers, and 1 UX designer. We hired Chilid because they offer teams, so there was no one liaising the communication with our resources. We had a very good graphic and UX designer, and it was good to work with someone who knew the project and whose professional skills I very much valued, but it was mainly Chilid’s decision of who was sent to us.

In the very beginning of our first release, around 4 months ago, there was a change of 1 team member, which was motivated by his health state more than anything else. Apart from this, Chilid’s team has been stable.

How did you come to work with Chilid?

They were the best web design company we could get a hold of in Poland. There were some other groups under consideration, but we chose Chilid based on their experience as well as their working process, agility, and flexibility, combined with the very high-quality work they do.

How much have you invested with Chilid?

I don’t know what the cost of our first iteration was. The second one had a cost of 80,000 Polish Zloty. [$21,000]

What is the status of this engagement?

The first version of our web page was made 3 years ago. I wasn’t an employee of the company at that time, so I don’t know how much time it took. We have been working on our new redesign for the last 4-5 months.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve had no problems with abroad payments on our system. It’s been working well.

We haven’t used any similar companies in this capacity, since we’ve only worked with Chilid, but we have many clients struggling with the same problems as us. The productivity of Chilid is 30% higher, or even more. We tried not to rely on hourly estimates during the project. I am in the process of preparing a detailed report of how well the work went, and how much time we actually spent on it. We were much more concentrated on the quality of the solutions for our problems.

How did Chilid perform from a project management standpoint?

Their productivity, compared to other companies we’ve used as consultants, is about 50% higher. Chilid has delivered to our deadlines. We are tracking the work through JIRA, and we also use Slack. The biggest problem is that we are a remote team, with the product owner sitting in Warsaw, and Chilid based in Gliwice. I have made 3 trips to their location, at crucial moments in the project, in order to be present on the spot and help.

Most communication has been done through Slack and Basecamp, and it suits us well. We also have daily scrums through appear.in, for items which are too big for Slack, and too small for Basecamp and JIRA. It allows us to have pseudo-face-to-face communication, and maintain our rapport and chemistry. It also helps to feel the emotion surrounding a project, both on the team’s side and on the product owner side. This has led to a greater sense of ownership for both our parties.

What did you find most impressive about Chilid?

We have tried to have continuous deployments. We discussed this during a presentation during Scrum days in Poland. The code is released as one-to-one previews in a very smooth way. There are usually no bugs, and we’re surprised to get one. We have also tried to estimate based on abstract terms. Rather than talking about burning tasks or actions, we discuss items and measurements. This is hard to do when not working with an in-house team, and it was quite a risk, but it paid off very well.

Are there any areas Chilid could improve?

We are working on transparency about the emotions around a project, including on higher managerial levels. My hands were sometimes tied because of what was happening on the Brass Willow side. We have gone through retrospectives with Chilid after every sprint, and discussed every problem which arose, almost immediately.

What tips or recommendations could you share that might increase the likelihood of success with Chilid?

I recommend focusing on effects, not hours, and making the team love the project. They are the first group which should be absolutely infatuated with one.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We have experimented with new ways of estimating items. The project slipped by a bit, but not very much.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We’ve even gone to conferences together. I can’t rate them highly enough.