What evidence can you share that demonstrates the impact of the engagement?
They delivered the prototype on time. The way I measured the success of the project was when I used their prototype in meetings with potential clients. The feedback I received determined whether the prototype was a success or not.
9 out of 10 clients just jumped out of their seats, and I am not exaggerating. Boldare did an exceptional job. They were quite familiar with the region and they know we have a large youth population, so they designed the prototype to cater to millennials and younger generations.
How did Boldare perform from a project management standpoint?
Their process was well-laid-out. They adopted a very structured approach using the scrum master approach, and they did a phenomenal job. MURAL helped me when I went back to it a few days or a week later to see what we thought about a certain functionality. It was properly laid out and it was easily accessible to the whole team.
We had a smaller team and they were quite efficient. The scrum master organized all the meetings and if I had any technical questions, I could just approach the developer right away. It was a flat hierarchy and we are all in the same boat; we are one team. They were quite responsive and incorporated my comments right away.
We divided all the tasks into subtasks and the subtasks were divided into sprints. Each sprint included a full week of subtasks that needed to be delivered and we met every other day for 15 minutes just to provide feedback.
By the end of the week, we would have another hour-long call just to review what had been done during that week. We reviewed the deliverables, added our comments, approved the tasks, and then planned for the next subtasks for the following week.
We kept doing this continuously to make sure that we optimized our time and were as efficient as possible. I would see the improvement by the next meeting.
Sometimes we would meet every day or every other day, and by the time we met again, they showed me how they incorporated my comments. They have a quick turnaround period and I really appreciated that because time is money.
I had back-to-back meetings with clients and Boldare was on top of things the whole time. They had a great, solid team, and they listened very carefully to all the comments I had.
We used Slack for comments or questions, or if someone wanted to share a couple of design inspirations. Although they are in Poland and I am in the Middle East, it was almost like we were working at the same table.
What did you find most impressive about them?
Boldare had a good sense of humor, which I liked. Whenever I met with them it didn’t feel like we were doing work. It felt like we were one team, we got things done, and we enjoyed it at the same time. That makes a big difference when working with another team.
Are there any areas they could improve?
No, I have no suggestions. They should continue doing what they are doing.
Do you have any advice for potential customers?
Understand what you want otherwise it will take Boldare a longer time, but it's not because they lack structure or different thoughts. It’s important to save them time by telling them exactly what you want. If you tell them to think about it, draft some ideas and get back to you, it will extend the submission period.