Mobile App & Web Development for Swim Tracking Platform
Featured Review- DevOps Managed Services Mobile App Development Web Development
- $200,000 to $999,999
- Jan. 2021 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"One of the most impressive aspects of Onix-Systems is their deep technical expertise across multiple domains."
- Fitness
- Orlando, Florida
- 1-10 Employees
- Online Review
- Verified
Onix-Systems has refactored and optimized the code of a swim tracking platform's mobile and web applications. The team has worked on DevOps, QA, hardware connectivity development, and product launching.
Onix-Systems' work has resulted in a 30% reduction in bug reports and a 40% increase in deployment frequency. The client has also seen a 20% increase in user adoption and a 10% growth in user acquisition. The team uses Agile methodologies and consistently meets deadlines and milestones.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Product Officer of Phlex Sports Co
Describe what your company does in a single sentence.
Phlex is swim tracking and engagemnet technology
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Onix-Systems to accomplish?
- Develop great features fast
- keep costs down while expand
SOLUTION
How did you find Onix-Systems?
Upwork Client
Why did you select Onix-Systems over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from Onix-Systems were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our collaboration with the software development company spans over two years, during which they have consistently delivered exceptional results across multiple aspects of our project.
- Codebase Refactoring and Setup: Initially, we provided them with an existing codebase that required significant improvements. They fully refactored the code, optimizing it for better performance, stability, and maintainability. They ensured that the code was up and running efficiently, providing a solid foundation for further development.
- DevOps and Quality Assurance: The team took charge of DevOps, setting up continuous integration and deployment pipelines to streamline the development process. They also implemented rigorous Quality Assurance (QA) practices, conducting thorough testing to ensure that all features and functionalities worked seamlessly across different environments.
- Hardware Connectivity Development: A major part of the project involved building new hardware connectivity features. The team successfully integrated our software with Apple Watch, Android Watch, and Polar devices, enabling seamless communication and data exchange between our platform and these hardware devices.
- Product Launch, Bug Fixes, and Continuous Improvement: Over the course of 16 months and continuing beyond the launch, the team played a crucial role in launching our product. They have been proactive in identifying and fixing bugs post-launch and have consistently delivered improvements and new features, ensuring that the product evolves to meet the needs of our users.
Key deliverables include:
- A fully refactored and optimized codebase.
- Comprehensive DevOps setup and QA processes.
- Integration of Apple Watch, Android Watch, and Polar devices.
- Successful product launch with ongoing support, bug fixes, and feature enhancements.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- Codebase Stability and Performance: Post-refactoring, we observed a significant reduction in code-related issues and crashes. The codebase became more maintainable and scalable, leading to a 30% reduction in bug reports related to legacy code problems.
- Improved Deployment Efficiency: With the implementation of robust DevOps pipelines, our deployment frequency increased by 40%, allowing us to release updates and new features more rapidly. The continuous integration setup also reduced deployment-related errors by 25%.
- Successful Hardware Integrations: The integration with Apple Watch, Android Watch, and Polar devices expanded our platform’s compatibility, leading to a 20% increase in user adoption among athletes who rely on wearable technology. The seamless data exchange between the devices and our platform improved user satisfaction, reflected in a 15% increase in positive feedback regarding hardware connectivity.
- Launch and Post-Launch Performance: The product was launched successfully with minimal downtime, leading to a 10% growth in user acquisition within the first three months. The team's ongoing support and regular updates have helped maintain a high user retention rate of 85%, with continuous improvements driving a 12% increase in active users month-over-month.
- Reduction in Post-Launch Bugs: Through proactive bug fixing and updates, the number of critical post-launch issues was reduced by 35%, resulting in a smoother user experience and fewer support requests.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They utilized agile methodologies, allowing for flexibility and iterative progress throughout the project. This approach ensured that the project stayed aligned with our goals while accommodating changes as needed.
- Timely Delivery: The team consistently met deadlines, delivering all major milestones on time or ahead of schedule. Their disciplined sprint planning and adherence to timelines resulted in a smooth workflow, minimizing delays and ensuring that we could launch and iterate on our product according to our planned timeline.
- Proactive Communication: Communication was a strong point in their project management. They maintained regular updates through weekly meetings, detailed progress reports, and clear documentation. Whenever there were potential risks or changes in scope, they communicated proactively, providing us with options and recommendations.
- Responsive to Needs: The team was highly responsive to our needs, whether it was addressing urgent issues or implementing new features based on our feedback. They were quick to adapt to shifting priorities and worked closely with us to ensure that our vision for the product was realized. Their ability to pivot and manage unexpected challenges without compromising on quality was particularly impressive.
- Client-Centric Approach: Their client-centric approach was evident in how they handled our requests. They took the time to understand our business objectives and tailored their solutions accordingly. This responsiveness extended beyond development, as they also provided valuable insights and suggestions that enhanced the overall project outcomes.
What was your primary form of communication with Onix-Systems?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
- Depth of Technical Expertise: One of the most impressive aspects of Onix-Systems is their deep technical expertise across multiple domains. Whether it was backend development, frontend design, or hardware integration, they demonstrated a high level of skill and knowledge. Their ability to seamlessly integrate complex hardware like Apple Watch, Android Watch, and Polar devices into our platform showcased their proficiency in cutting-edge technology.
- Proactive Problem-Solving: The team consistently went above and beyond in addressing challenges. They didn’t just wait for issues to arise; they anticipated potential problems and offered proactive solutions. This approach saved us time and resources, and it also demonstrated their commitment to delivering a high-quality product.
- Commitment to Quality: Their unwavering commitment to quality was evident in every aspect of their work. From rigorous QA processes to meticulous attention to detail in design and development, they ensured that the product met the highest standards. This dedication to quality helped us launch a reliable and polished product that exceeded our expectations.
- Client-Focused Collaboration: What stood out as unique was their genuinely collaborative approach. They made us feel like true partners in the project, actively seeking our input and aligning their work with our business objectives. This client-focused mindset fostered a strong working relationship and made the entire development process smoother and more enjoyable.
- Adaptability and Innovation: The company’s ability to adapt to new requirements and innovate on the go was remarkable. Whether it was incorporating last-minute changes or introducing new features, they were always flexible and eager to innovate. This adaptability was crucial in ensuring that the final product was not just functional but also forward-thinking and competitive in the market.
Are there any areas for improvement or something Onix-Systems could have done differently?
none
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
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Cost
5.0Value / within estimates
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Willing to Refer
5.0NPS