Onix-Systems

BACKGROUND

Please describe your company and position.

I am the Director of Operations of an education company

Describe what your company does in a single sentence.

HEC Media conceptualizes, creates and provides media content to organizations with a mission to strengthen and promote the education, arts, and culture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Refactor and make our website more efficient

SOLUTION

How did you find Onix-Systems?

Online Search

Why did you select Onix-Systems over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Onix's scope of work was to look at our present website to look at the code and figure out ways to update, refactor, and make the overall website more efficient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included:

1. Monthly cost reduction of AWS services
2. Faster website load times
3. Refactor of code that needed updating include WP plugins

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive and took the time to first understand our needs to make sure we were working as effectively as possible. They would then give a estimated time of delivery and were very comprehensive (including diagrams, data flows, and cost breakouts) of the work performed.

What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their depth of knowledge and ability to place the correct expert into the project as required are impressive.

Are there any areas for improvement or something Onix-Systems could have done differently?

I believe they did a great job and don't have any complaints.

BACKGROUND

Please describe your company and your position there.

Colorado Sports Video is a sports video production company. I’m the President.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We had an outdated website. As the company is expanding to other states, we needed a new website that would automate most of the backend tasks. We have several type of users that need to be taken into consideration.

SOLUTION

How did you select this vendor and what were the deciding factors?

They took the time to understand the company’s needs and looked into the old website as well. They offered a very thorough description of what they were going to do and a competitive budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings in which they looked to understand what the company’s needs were exactly. Afterwards they created a path to completion. We started with the flow of the website, design and then execution. They tested to make sure everything was bug free.

How many people from the vendor's team worked with you, and what were their positions?

The initial meetings were with the account manager and the project manager. Then the PM took over and she would bring people as needed during the execution of the project. The PM is top notch!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We wanted to automate the backend of our website. This is a critical step in our expansion. Now, we have what we wanted in a very sleek easy to navigate way.

Describe their project management style, including communication tools and timeliness.

We had several meetings with the project manager. We were in constant conversation through messages, emails or video calls. The fact that they were in Ukraine was never a problem.

What did you find most impressive or unique about this company?

They for once stayed in budget (very rare these days) and delivered a top quality product.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Eric Roberts Fitness.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

I wanted to take my existing WordPress site and create a mobile web app.

SOLUTION

What was the scope of their involvement?

Onix-Systems has built a mobile web app from scratch using Vue.js. The team has created user personas, designed the UI/UX, and developed the app. They’ve used Figma for the design components, which include a new logo, color scheme, and other elements. 

Users can access videos and complete workouts through the app. They can also log their reps, sets, body weight, and other data points.

What is the team composition?

I’ve worked with three people: Andriy (Project Manager), Maryna (Project Manager), and Alla (Account Manager).

How did you come to work with Onix-Systems?

I found them on Upwork and looked at their reviews. After scheduling a call with their project manager, we decided to move forward with the partnership. 

How much have you invested with them?

We’ve spent around $80,000. 

What is the status of this engagement?

We started working together in July 2022 and launched the web app in January 2023. Our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since launching the app, we’ve seen 330 user sign-ups, which is great. I’m super happy with the work Onix-Systems has delivered. 

How did Onix-Systems perform from a project management standpoint?

Onix-Systems has been top-notch across the board. They use Miro to manage the project, and everything is in line with my expectations. We communicate via email, Slack, and Google Meet.

What did you find most impressive about them?

I’ve been most impressed by their level of communication and timelines. They communicate effectively and are outstanding at completing tasks quickly. 

Are there any areas they could improve?

Our budget has increased, but that’s my fault because I've added items to the project scope. 

Do you have any advice for potential customers?

I recommend engaging Onix-Systems and asking questions. They’re super responsive and willing to help you however they can.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder, COO, and CPO of a fintech startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

We didn’t have the technical expertise in-house, so we were looking for a development team that could act as an extension of our company.

SOLUTION

What was the scope of their involvement?

Onix-Systems handles our application development work. They use Java and Sprint Boot for backend development, as well as Flutter and various third-party integrations for frontend development. Additionally, they’ve helped us develop a web-based administration console using Vue.js. Initially, Onix-Systems brought one of their experts to help us define the solution’s specifications, prioritize the functionalities we needed to implement, and validate our concept. 

Ours is a youth banking app, so the main features of our app are on the backend. It’s fully integrated with a banking-as-a-service provider who helps us with our card processing and financial transactions. This app is available for Android and iOS.

The app is very similar to other neobanking apps, allowing clients to monitor their transactions, balances, and cards. It also lets them control their cards by setting restrictions or allowing them to block them. Within it, we’ve also included a referral program where people earn money for referring their friends.

What is the team composition?

We currently work with two full-time developers, a QA engineer, and a UI/UX designer. Still, Onix-Systems scales their team up and down as needed. In the past, we’ve worked with up to three frontend developers and three backend developers, and we’ve brought Vue.js developers to help us with the administration console as required.

How did you come to work with Onix-Systems?

I found them on Upwork. Initially, I wanted to build a very small app to test the market, and I was having issues finding a partner who could code in Java. Thus, they reached out to me and told me that they could do the front- and backend development work for me, which was great because I didn’t want to have two separate teams. After they completed the app, we continued working with them.

How much have you invested with them?

We’ve spent around $192,000 so far.

What is the status of this engagement?

We started working together in October 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have quantitative metrics regarding Onix-Systems’ work because they simply work as an extension of our team. Still, the level of expertise they’ve brought to the table to support our development efforts is the main success factor for us to continue working together. Our app recently went into the VISA payment system, which was our goal.

How did Onix-Systems perform from a project management standpoint?

Onix-Systems has performed very well, and their price is very competitive. Even though they’re based in Ukraine, their English level is amazing. Additionally, their QA is excellent, so they’ve fixed every issue before launching the app. The project manager from their end is also great; she stays on top of everything and is very organized.

I’m very involved in the project, so we have daily meetings on Google Meet — as I said, they act like part of our team. They use Jira for project management, and we use Slack as our main communication tool. Still, we can jump on an additional Google Meet call if we need to talk to them.

What did you find most impressive about them?

Everything Onix-Systems does is impressive, but their English level is their best asset. Additionally, they’re very communicative and adaptive to change, and they always explain things to me that I don’t understand.

Are there any areas they could improve?

I can’t think of anything they could improve on.

Do you have any advice for potential customers?

I highly recommend working with them.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a Software development company headquartered in Connecticut.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We wanted to create an educational app to help kids learn reading comprehension, for a client/investor interested in this space. We needed it to be fun and engaging, with 3D environments as well as some 2D graphics, and to use speech recognition and track the child's progress.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for developers and spoke with several. We chose this developer for the ability to implement our ideas as well as supply ideas and solutions of their own. They also had great communication skills, flexibility, and a wide array of experience with relevant projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided the team with a detailed design document at first, and visual designs, and they implemented what we needed in Unity. As we progressed, we had additional features requests and more and more complex versions, and the team continued to deliver. They also became more and more involved in the process of designing the details of the app functionality, as they were providing great ideas and solutions themselves. They also incorporated data analytics, while maintaining necessary user privacy for kids. They developed a backend where user registration can be securely stored, and also a database where educational content can be stored and edited and displayed in the game on the fly. They also created web access for our clients to access that. We eventually moved the visual design to their team as well, since they showed they did great work on that end too and it made sense to consolidate.

How many resources from the vendor's team worked with you, and what were their positions?

We had a project manager at all times, as well as ongoing contact with all developers working on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our app MVP was delivered at high quality to the clients/investors and made them very happy. They continued to fund additional development due to the great results and great value the team provided. We are continuing to work with them to add more content and mini-games to our educational app. It has already been soft launched on the app store, and a bigger launch with more marketing efforts behind it will be coming soon, once we add some more content to the app and get some more feedback from our current testers.

Describe their project management style, including communication tools and timeliness.

The project management was very flexible, with clear communication and a willingness to meet client's needs. We had easy communication via tools like skype and Trello, both with the project managers and with the developers.

What did you find most impressive or unique about this company?

They do great app development work, and they bring their own ideas and suggestions to the table. Both the project managers and the developers are very forthcoming with ideas, realistic timelines and suggestions. They are true partners who take initiative and clearly care about the project.

Are there any areas for improvement or something they could have done differently?

In one or two cases, it might have been useful to know further ahead of time when a developer is going on vacation or becoming briefly unavailable due to other projects. But having said that, I think this is understandable too, given that our projects often ended up growing in scope and timeline. And to their credit, any time we were in a pinch, they offered additional developers who could help. So we're very pleased.

BACKGROUND

Please describe your company and your position there.

I am a Co-Founder of a SaaS company focused on digital marketing services. The mobile app platform allows for the personalized creation, optimization and analytics of Google, Facebook and Instagram ads.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We wanted to complete the development of a mobile app for users to obtain our digital marketing services. While we had very initial code, designs and project vision, our goal with Onix was to develop a fully functioning mobile app for users and admin panel for internal use.

SOLUTION

How did you select this vendor and what were the deciding factors?

We used the company Aloa to find, interview and hire Onix. Understanding Aloa's vetting process, meeting with the Onix team to gauge their understanding of the defined project, and discussing estimates with the team ultimately led to us confidently starting the partnership with Onix.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a number of introductory and discovery meetings early on to discuss our goals, objectives and deadlines with the project. We provided the team with early code, app designs, app logic and backend logic. Within 1 week, the team delivered an already much-improved test version of the iOS and Android apps.

Throughout the project, the team provided detailed and consistent updates on app progress and delivered an approved and launched app within the App and Google Play Stores. The app features and builds include push notifications, camera integration, support desk, and a number of third-party APIs. We continue to work with the team across app development and feature builds.

How many resources from the vendor's team worked with you, and what were their positions?

We were assigned:

• 1 project manager
• 4 full-time developers
• 1 QA

At times during our project, resources have varied to include part time and DevOps positions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 4 months, a fully functioning approved app was launched in the App Store and Google Play Store. Within the first week of launch, the app saw over 100 downloads, and an aggregate 5-Star rating.

Describe their project management style, including communication tools and timeliness.

The project manager has been easy, responsive and organized to communicate with. While status meetings occur throughout the week, any messages or emails outside of meetings are clear and have quick response times.

What did you find most impressive or unique about this company?

The team's capabilities and knowledge in the mobile app space have been incredibly impressive. Additionally, their clear communication and quick response have resulted in efficient project management and completion. 

Are there any areas for improvement or something they could have done differently?

An area we've improved together throughout the project is centralizing communication.

BACKGROUND

Please describe your company and your position there.

I manage a web & VR development company. My work includes selecting contractors, writing technical specifications, project management and occasional programming.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems, and what were your goals?

We outsource most of our VR/AR/Unity work to them as they have a dedicated team of very proficient developers. Hiring was a challenge for us in Canada and Onix proved to be a reliable and effective partner.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed a partner to communicate openly and that would reliably deliver quality work. Communications has always been smooth with managers at Onix and without a doubt a better experience than most of our previous contractors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The client usually explains in non-technical terms what they require. I then translate it into something that is mostly ready to be given to developers directly. Then Onix usually split the tasks into several revisions. They send me regular revisions and either jump on the next features or implement my feedback or the client's feedback.

How many people from the vendor's team worked with you, and what were their positions?

I worked with 2 managers and 3 developers. Usually, in voice meetings, someone would share their screen and we would discuss openly, while managers are taking notes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As our projects are mostly about delivering interesting features in highly unique projects, it is hard to provide any measurable outcomes. However, I can say Onix always delivers what is asked or is very close to it within the first revision. They always deliver quality work with no glaring issues or lack of QA.

Describe their project management style, including communication tools and timeliness.

We mostly communicate through Zoho Cliq (my choice). They are timely to answer and whenever there is a pause in communication, it's always waiting on me. We mostly communicate via chat and revision documents, but once a while and whenever I ask, we do voice meetings, usually to share screen.

What did you find most impressive or unique about this company?

They always have an elegant way of achieving the desired results. Over the projects, some more challenging stuff was required and they delivered.

Are there any areas for improvement or something they could have done differently?

The developers are for the most part not very fluent in spoken English. Written communication with developers is perfectly fine and managers who handle most of the communication are very fluent but in screen share meetings, there have been a few occasion when developers asked questions to clarify what was needed and sometimes it felt like language was getting in the way.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

We needed help with the solution development contract we have with a specific project.

SOLUTION

What was the scope of their involvement?

Onix-Systems assist us in developing the unity base of the applications that run in the project we’re working on. We started by giving them a PowerPoint presentation with our requirements, and they took it from there.

What is the team composition?

We’ve been working with Roman (CEO), Anton (CTO), and a senior developer from their team.

How did you come to work with Onix-Systems?

We found them through Upwork. We chose them based on my interviews with them — they seemed to know what they were doing.

How much have you invested in them?

We’ve spent $7,000–$8,000 with them so far.

What is the status of this engagement?

We started working together in June 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been doing 100% of what we hired them to do with a professional and quick approach — I haven’t had any issues with their work, and they’ve exceeded my expectations.

How did Onix-Systems perform from a project management standpoint?

Project management has been great; they are a professional team. Regarding tools, we use Skype, phone calls, Excel spreadsheets, and PowerPoint presentations to exchange information.

What did you find most impressive about them?

They’re transparent and committed to budgets and timeframes.

Are there any areas they could improve?

I don’t think they can improve on anything — they’ve been doing everything right.

Do you have any advice for potential customers?

Be clear with your requirements.

BACKGROUND

Introduce your business and what you do there.

I’m a founder and director, and I publish educational, language-focused applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

I hired Onix-Systems for iOS and Android app development.

SOLUTION

What was the scope of their involvement?

I had an existing app that needed to be rebuilt, and Onix-Systems helped me with that. Their team developed two different mobile applications, taking care of everything from A to Z.

What is the team composition?

I’ve been in direct contact with the developer since the start of the project. I also regularly interact with the project manager.

How did you come to work with Onix-Systems?

I’ve had positive interactions with Ukrainian companies, so I searched for a provider from Ukraine. I contacted around three companies and ultimately chose Onix-Systems.

How much have you invested with them?

I’ve invested around £30,000 (approximately $37,000 USD).

What is the status of this engagement?

We started working together in March 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m extremely satisfied with Onix-Systems’ work. They’re very good team players, and they deal with any technical difficulties that arise during development. 

How did Onix-Systems perform from a project management standpoint?

Our communication is good. We typically reach out to each other via Slack. Whenever I need something, they reply to my message within half an hour. 

What did you find most impressive about them?

They never treat me as just another client; there’s a real effort being put into our relationship and into the work itself.

Are there any areas they could improve?

No, there’s nothing I can point out.

BACKGROUND

Please describe your company and your position there.

I am the Business Analyst of QoreNext, headquartered in Singapore & U.S.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onix-Systems?

We wanted to build a virtual data collaboration platform, but before we do that, we wanted to nail the UI/UX experience (Prototype) of our platform first. Although we were clear what features we wanted in our platform, we had only created basic wireframes at the very beginning - It was tough to visualize and also start building the actual software based on what we had at that point in time.

SOLUTION

How did you select this vendor?

We searched online for vendors with 3 main things in mind:

1. Design - it had to be crisp & clean
2. Reputation - company has to be of decent size with a extensive number of designers
3. Price - has to be reasonable.

Onix Systems had all 3 of these things I mentioned above, we wanted to rush the project and complete it in 3 months, and they had the resources to do so (they had assigned many designers to handle our project). The price compared to other vendors were also very reasonable, considering their reputation and that they have been around in this industry for over 20 years. Their portfolio was nevertheless impressive, and we had no doubt they could design our platform at the level that we want.

Describe the project in detail and walk through the stages of the project.

Before engaging them, we had them sign the NDA - which was done promptly. Then we scheduled few calls to explain what we expect from them & what was our platform about. Within the first few days, they had completed the entire flowcharting process - depicting briefly what happens in every step of the way (signup -> login -> tutorial etc.).

Once we confirmed that the flowchart process had no loopholes, and is exactly what we wanted, they then moved on to the next milestone: creating wireframes, but with in-depth features in every wireframe - For instance: in the 'Signup' page, we should ask the user for their First Name, Last Name, Email, Phone No. Next, they then improved on the wireframes by adding elements of design - colorizing it, designing it with images, icons & backgrounds to get our platform to look like what we envisioned it to be.

Lastly, they then provided us a Prototype of the product - which is a primitive representation or version of a product that a design team or front-end-development team typically creates during the design process (on Figma), and shared with us all materials related to our projects so our front-end & back-end developers could start developing our platform.

How many resources from the vendor's team worked with you, and what were their positions?

They had mainly 3 people who worked in our project throughout these 3 months:

1. Tatyana, who worked as a Project Manager to work as a bridge between us and their designers
2. Ella, who worked as an Account Manager to ensure each payment milestones were accurate and briefed us on how many hours they had worked each week
3. Anaastasia, who worked as our main UI/UX Designer, helping us design our product from the first stage (Flowcharting) to the last (UI/UX Prototype)

Apart from the above 3 people, from time to time, they had also assigned 2-3 other designers to help get the project up to speed - example to design the Mobile Version of the platform, or to sketch certain icons for us to review.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are extremely impressed with the outcome, it is exactly what we envisioned (if not better), we got all the deliverables that was promised before we signed the contract with them, and the project was exactly what they promised - in terms of costs & time estimations. We have now just started to move on to our next milestone, which is software development (using all the deliverables that they have provided us).

How effective was the workflow between your team and theirs?

It was much better than expected, we have never worked with people from an eastern European country hence we did not know what to expect - whether there would be language barriers, and also with the huge difference in timezones, we were at first worried.

However, all of the their team members were very fluent in English, hence there were no miscommunication at all. We also had a Slack channel to communicate every step in the way - any questions, or doubts were asked there, and they have been very active throughout these 3 months - replying very promptly.

What did you find most impressive or unique about this company?

Given the current situation in Ukraine (War), they did not stop working or even slow things down at all, even though we told them that we are fine with them taking some time off (as safety should be priority). Their professionalism is the most impressive thing I have seen, what happened in Ukraine is unimaginable and I applaud them for how they have reacted in spite of their current situation. I could not have placed more trust in them after working with them.