We build trust. Not just software.

Experion Technologies is an award winning product development & engineering services company. Snce 2006, over 120 Enterprises and early stage companies have been served across US, Australia, Europe and Asia.

Our clients span across Healthcare, Transportation, Retail, Supply Chain/ Logistics, FinTech and Education where we have a large portfolio of engagemetns delivered over the last 12+ years.

Our Key Capabilities:

- Web based Product & Application Engineering / Re-engineering Services:  

- Mobile based Applications and Products.

- IoT Application Development ( Supply Chain, Agriculture, Aquaculture...)

- Software Maintenance Services ( Ongoing support services)

Recognition: Inc 5000- among fastest growing private companies-2018; Ranked No.2 in Top 250 B2B service providers, 2018 ; Deloitte Fast50 technology company- 2017; Product of the Year Award, 2016- IoT Evolution;Top 5 custom software developers 2017 and 2016; Top 5 App developers in India-  2017 & 2016- Clutch; Top 5 Application Developers (Texas)- 2016 ( Dallas Business Journal); Deloitte Fast 500 (APAC)-2017 and 2016; Top 100 fastest growing (Red Herring): 2014 & 2013

 
$10,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
2006
Show all +
Addison, TX
headquarters
other locations
  • 407, Thejaswini, Technopark Campus
    Thiruvananthapuram 695 581
    India
  • Poststr.15, D-76669 Bad Schoenborn
    Karlsruhe 76669
    Germany
  • 43 Boulevard Georges-Favon 1204
    Geneva
    Switzerland
  • 15757 Pines Blvd, #153,
    Pembroke Pines, FL 33027
    United States
  • Ambachtsherenlaan 21 3271 TM
    Mijnsheerenland
    Netherlands
  • Suite 5, 20 Cato Street Hawthorn East,
    Victoria 3123
    Australia
  • 802, 8th Floor, Lulu Cyber Tower 1, Infopark SEZ,
    Kakkanad, Kochi 682042
    India

Portfolio

Key clients: 

Bacardi,Tyson Foods,Speedo,Ford Australia,Shell,City Group,TopGolf,Aegon,J &J,Melbourne Health,Merck Group,Aditya Birla Group,CoStar Group,Aecom, Athos Group, AstraZeneca,Guardian Healthcare,InstaHealth,Regus,Alexion Pharmaceuticals,Jonas Group,Mars,Supreme Foods,MessageXpress, Evermind,Dr.Oetkar's,Allanasons,Nigeria Distillers,Protocall, Parrys,WellnessMate, Tennis360, Convex Labs, Paradigm Sample,OnBoard,RollKall, Palaver, PikMyKid, QuVa,VendorXchange,Sage Financial,Piot,Delta1...

Digital Therapy Platform for Behavioral Health Improvement

Based out of the US, the client offers innovative technology solutions for behavioral health monitoring and treatment. The computer guided solutions offered by the client provide video based interactive programs that allow users to interact with a virtual therapist.

Experion reengineered the client’s existing software platform, which had limited documentation. The team deciphered complex algorithms used in the legacy software by analyzing the code base, and re-developed the application using digital technologies. The new cloud based application is HIPAA compliant and has a redesigned graphical interface for enhanced end user experience.

Restaurant aggregator & Food Delivery platform

The client is a technology start-up that offers a food marketplace. Users would be able to order food online from associated restaurants and it would delivered to them.

The project involved the development of a mobile application to showcase menu items from linked restaurants. Restaurant managers can in turn manage and process the orders through a web-based interface. The overall activity will be supervised by a super admin through a web interface.

Native iOS+Android solution for on-demand Laundry service aggregator

The client is a Kuwaiti based laundry market place provider. The new business venture focuses on offering new technology in the traditional laundry industry of Kuwait.

The project involved the development of native iOS and Android applications along with a web-based application for users to request laundry service in their area. The solution offers the users options to pick the best laundry service in the area according to their preferences.

Re-Engineering a Premium Retail Platform

The client, with over 30 years of experience is one of Australia’s premium retail solutions provider. They have helped thousands of retail customers maximize revenue and reduce cost with their state-of-the-art Business intelligence (BI), Loyalty, Direct marketing, Security, Mobility, E-commerce and Point of sale (POS) solutions.

The project involved re-engineering the client’s legacy store management system that had been in use for the past 3 decades. The new system is a cloud enabled web platform with cutting edge BI & reporting modules. 

Telehealth & Patient Monitoring for Healthcare organization

The client is a Healthcare Management & Technology Company based out of Texas in the United States. They specialize in Remote Patient Monitoring and Tele-health services.

The project involved the development of a native iOS and Android application along with a web application. The solution connects patients and physicians through web/mobile channels, by allowing for  easy communication via video, audio and chat options.

Order Management &Delivery Operations-Fast Food Chain

The client is one of the leading fast food chains in Australia. They have multiple outlets with a large delivery team. They were looking at efficient ways to streamline their delivery process and manage their delivery team.

Experion developed a cross platform mobile application for the client which helped manage its home delivery process. The objective was to streamline delivery scheduling, improve order-to-delivery times and to introduce a point-based system to incentivize the delivery team. The mobile application is used by the client’s delivery staff to handle the entire process from order receipt to delivery and payment collection.

Multi Platform Hospital Billing Solution

This mobile/ web application, helps doctors view/ update billing information of patients under their care. The intuitive application makes it easy to fill in the billing details, thereby increasing efficiency of the doctor and saving money for the hospital at the same time. The solution allows enhanced and quick access to patient details saving time and stress involved.

Electronic Health Records Solution ( HL 7)

The client is one of Australia’s leading provider of technology solutions in the healthcare industry. For the past 30 years the client has offered technology solutions to healthcare providers, consumers and communities which enabled them to support their clinical, business and operational needs.

The project involved re-developing an Electronic Health Records (EHR) system in .NET technology. The new system will be used by clinics and small & medium sized hospitals. The application is HL7 compliant.

Data Management System for Fleet Operators

The client is an industry leading provider of ecommerce solutions to fleet operators in the transportation industry.

The project involved maintenance/ enhancements of an end-to-end solution for logistics data management. The mobile application replaces manual, paper-based processes and allows truck drivers to track load requirements and avoid driver/equipment conflicts. The application was developed using React Native and accessible on multiple mobile operating systems.

On-Demand Transportation Application

The client is a leading public transport operator in the Middle East, with over 48 million active users. The project involved development of a web & mobile application for public van pooling. The application matches commuters in the same area who share similar work locations and hours, and provides pooled van services for daily, weekly, monthly or quarterly subscriptions.

Farm Production & Shipping Management Solution

The client, is the largest producer of sweet bell peppers in North America. Innovative application of technology makes their hydroponic farm production process efficient. The project involved development of a software application to track production and generate documents for shipments. The system generates various reports to track production and allows easy comparison of data from previous years. The system is also designed to support future business scenarios/growth using configurable business parameters.

B2B Mobile application for large Swiss watch manufacturer

Developed a B2B enterprise mobile application (iPad app) that helps manage a 25000+ strong watch retail network. The application helps the retail team to take stock count of watches in stores and to place new orders. The app also functions as a digitized product catalog and provides latest product information, images, videos and pricing details to users.

Freight Management Application

The application enables drivers of Freight and Logistics companies to pick up and deliver items to multiple locations. It provides an affordable solution for freight operators who want their truck drivers to use live booking data for delivering consignments as well as log staff duty hours in real-time. The application helps improve the operational efficiency of operators by ensuring availability of real time data to all stakeholders.

Healthcare Provider Search Application

The iOS (iPhone/ iPad and Android) based mobile application helps local public connect with healthcare providers in a specificied location. The application also provides an option for end users to make appointments with healthcare providers using the mobile client. The application has the ability to display search results on Google Maps and is integrated with 3rd party clinical healthcare systems for scheduling appointments.

Retail Sales and Distribution Management Application for Consumer Goods Manufacturer

FieldMax is an enterprise mobile solution that enables retail sales & distribution management for the Consumer Goods industry. Fieldmax features management dashboards and advanced analytics to improve sales productivity, reduce supply chain costs and provide real time visibility for Finance, Marketing, Operations and Sales.The solution developed by Experion has been implemented for over 120 clients across 9 countries worldwide since 2009. Customers include McCormicks, Tyson Foods, Mars, Nigeria Distillers, EID Parrys, Dr. Oetkars among several others.

Health & Wellness Monitoring Application

This mobile based solution is developed for patients who underwent critical care at  major US hospitals . The solution provides assistance during their post hospitalization and rehabilitation period. The application acts as a virtual health coach, helps patients keep track of their medication and fitness goals. Patient fitness and activity levels are closely monitored using activity sensing capabilities.

Location based Booking Solution

This is a mobile first application that enables end users to book space for scheduling meetings and conference. Location based service enables listing nearest and cost effective spaces (hotel lobbies, restaurants, etc.) which can be booked and paid online. Participating businesses can create offers/ deals through a web interface which the end users can access through the mobile application.

Bitshares based Crypto Asset Management Platform

A crypto asset management platform built over BitShares blockchain. The platform comprises of web applications for managing user wallets, user accounts and all other required operations along with an admin panel for performing various tasks and generating reports. The blockchain network was deployed as a separate system and connected using APIs for better scalability and run as a standalone system with full node crypto wallets.

Membership Management Platform

Developed for a leading leisure gaming facility provider, this mobile based solution provides an easy and convenient option for end customers to access their game and membership related information. Users can access personal game history and add value to their playing card. They can check upcoming events, news and offers and access contact information & directions to locate the gaming facility.

Hyperledger based Agri Marketplace

An Agri chain marketplace, built on top of HyperLedger, connects community farmers with retailers and end consumers. The solution leverages IoT, cloud and blockchain technologies to monitor, control and connect all aspects of modern day farming and supply chain. The distributed ledger records all transactions from farm to store, thereby establishing high level of security and trust in farm operations.

Mobile Optimized Utilities Booking Platform

Developed a mobile optimized web application aimed at providing an online platform for location based listing for local utilities businesses. The cloud based platform allows end customers to search and book the listed services for an available time/ date. The platform also facilitates online payment settlement and two way communication between end users and service providers. The application was developed using responsive web design for ease of access from desktop, tablet or mobile devices.

Deal Promotion Platform

This mobile based solution provides end users an interface to access deals and promotions offered by various businesses. Participating businesses will have access to a web based interface through which deals and promotions can be managed and pushed to the mobile application. Loyalty feature for the end users is another feature that ensures continuous customer engagement and retention.

HIPAA compliant Healthcare Communications Platform

This is a messaging platform developed for a healthcare technology company. The solution provides an easier and more effective way for patients and caregivers to communicate to each other (hospital staff, home healthcare agencies etc.) during the post hospitalization time period. The application also allows the users to keep track of the medication schedules and get timely notifications and reminders. The solution is accessible from mobile (iOS & Android) and web platforms and complies with HIPAA standards.

i-Detailing Application for Pharmaceutical Sales Promotion

Developed an easy to use iPad application for a leading Pharmaceuticals brand. The application provides interactive information about the company’s products, which the sales representative can use for sales promotion and for educating doctors/ medical professionals. The application also gathers statistics on usage and presents it on backend dashboards for assessing sales force effectiveness.

Fitness Assessment & Training app

This iOS and Android based application helps fitness enthusiasts and defense services aspirants/ serving officers to assess their fitness level and take the application guided training program to improve fitness levels. The application helps users monitor fitness progress over the course of usage and attain targeted fitness levels. The application also provides gamification elements to motivate users.

Incident Reporting and Management Application for Federal authorities

This is an iPad based application used by federal authorities to capture incident reports from the field. The solution eliminates paper based data capture, and allows inspectors fill in incident forms directly from the field, capture images/ videos and automatically track geo coordinates. The application also provides on-field dashboards for field inspectors to visualize past data.

On Demand Employee Marketplace

The project involved development of an on-demand, real-time, mobile marketplace to connect hiring managers with a prequalified and location based employee prospects. The platform supports real time matching of candidates with job requirements. To improve visibility and better prospects of getting hired, the application allows employees to upload video profiles. Primary matching of profiles are based on pre-set algorithms; for refined searches the solution also provides an option to communicate directly with prospective employees.

Enterprise Security Services Management Application

Developed a web and mobile (iOS & Android) based solution which acts as an online platform connecting private security providers, Enterprises and law enforcement agencies. The solution helps security service providers find service requests from Enterprises and small businesses and take up such requests based on availability and convenience of security personnel. The application has features such as automated check-in and time entry mechanism, location tracking and time stamps while on duty providing security operations, alerts & notifications in case of deviations and exceptions from set geo-fences, etc.

Membership Management Solution

This is a mobile based solution for bars, clubs and restaurants to screen customers based on age verification and store membership data. The mobile app is used by security personnel to screen guests, by scanning magnetic strip or barcode in membership cards/ federal ID cards. The saved data can be used to track customer visits for marketing to correlate sales data against targeted demographics.

Social Discovery Application

The application is a location based social network that helps users discover like minded people and shared interests. It provides features such as easy check-in and real time communication capabilities to connect with friends, businesses, local deals, events and promotions. Location based features help users discover local trending areas, places of interest and business recommendations. The users can also opt to receive invites & promotions from interested businesses and save deals that give savings at local bars, restaurants, etc.

Smart Sensor based Data Analytics Solution

Developed a field sensor data analytics dashboard , which helps in preventive maintenance & real time management of industrial equipments. The smart sensor driven application (Internet of Things – IoT based) is used in a wide variety of scenarios such as vehicle tracking, water metering, environmental monitoring, irrigation control, security and surveillance which require high precision monitoring.

Invoice Management Application

The iPhone application gives enterprise users instant access to all their invoices while on the go. With an intuitive and accessible interface end users can view, authorize and comment on all invoices that comes to them as part of the business workflow. The application is interfaced with the client's enterprise accounting and invoicing application.

Location Based Marketing & Loyalty Solution

This an iOS (iPhone & iPad) application developed for a leading B2C marketing platform provider. The solution helps business users to create offers and end consumers can access the offers based on their location/ set preferences using the mobile app. The application also provides options for the end user to rate offers, earn points and receive special vouchers.

Shared Cab Booking Application

This is a web and mobile (iOS & Android) based application for end users to avail shared cab services. Developed for a technology start-up, the application allows end users to book shared cabs. If there is a match based on search parameters, the user need to pay only half the fare for the shared ride.

Reviews

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Custom Dev of Peer-to-Peer Equity Finance Marketplace

"They jumped on a fairly aggressive project ... but they never backed off."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2016 - Ongoing
Project summary: 

Helping create a liquid marketplace, Experion Technologies designed and developed a Windows C# platform that has a web-based server and matches the interests of buyers and sellers.

The Reviewer
 
1-10 Employees
 
New York, New York
CEO, Fintech Company
 
Verified
The Review
Feedback summary: 

The product is going through beta testing and the feedback has been very favorable. Highly-skilled and experienced, Experion went above and beyond to meet all needs, while their ability to handle a changing scope of work and respond quickly despite the time difference earned them trust.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a fintech startup that is developing a technology based marketplace to bring transparency, actionability, and efficiency to the mostly opaque market of equity finance and stock loan.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

There is already a somewhat active marketplace for equity finance products, but there presently exists no single place that a market participant can go to for pricing, analysis, comparison and liquidity for the different types of products in a single place. We wanted to create a unified, intuitive and efficient way for users to compare and trade these products. We were looking for a partner to help us develop a new platform.

SOLUTION

What was the scope of their involvement?

I came to them with a basic concept of what we wanted to accomplish and they helped me turn it into a usable product. They designed the interface and produced the mockups, overseeing every detail of the UX/UI.

Then, they developed the complete stack of a Windows C# platform that has a central server matching the interests of buyers and sellers. It's a desktop platform with a cloud-based server.

What is the team composition?

I've worked with as many as 12 people at a time.

How did you come to work with them?

I reached out to about 20 different developers, but Experion had the deepest bench of people with the exact skills that I needed.

How much have you invested with them?

The estimated budget for the ongoing phase and the upcoming phases is more than $500,000.

What is the status of this engagement?

We started working with them in November 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're still in a beta phase, but we've already got some overwhelmingly positive feedback and we compare very favorably to the other products that are in the marketplace. They have a highly-skilled team that is able to address any bugs or crashes (which are part of any software development process). They're based in India, but we're very happy with the response times and the results we've received so far.

How did they perform from a project management standpoint?

They have a very efficient way of communicating with us and always assign the right team members to our project. We use Basecamp as our primary means of communication.

What did you find most impressive about them?

Their efficiency is what stands out to me the most. They jumped on a fairly aggressive project, which ended up being bigger than we thought, but they never backed off. They worked with us on a daily basis to achieve the results we needed. 

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

A lot of developers out there will tell you that they can learn a new technology, but it's best to stick to a team that already has the core competencies that you need. Do your due diligence before you hire any developer before you commit to a contract. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    It turned out to be a bigger project than we thought it was going to be, so our timeline got pushed back.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Hospitality Technology Solutions Provider

“They deliver on their promises and have a great business acumen for fast-paced product development.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2016 - Ongoing
Project summary: 

Experion provides server support, including management of space, UI design, product development, QA testing, staging, and live production.

The Reviewer
 
11-50 Employees
 
Dallas, Texas
Gretta Brooks
CEO, Salesboost, LLC
 
Verified
The Review
Feedback summary: 

Unlike other vendors, Experion operates with a high level of efficiency, transparency, and responsiveness. They launched the product with minimal bugs and continue to respond to issues and make updates quickly. Their attentiveness to client needs and ability to deliver truly sets them apart.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of Salesboost, LLC, an organization that assists people in learning effective communication and sales techniques through voice analysis training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We needed to work with a developer that could handle AI, machine learning, and platforms that scale quickly. 

SOLUTION

What was the scope of their involvement?

Experion cleaned up our code, organizes our workflows, enhances our web design and UI, builds our new prototypes with AI and provides server support (similar to Rackspace). They also handle product development, QA testing, staging, and live production.

They took our previous vendor's code and cleaned it up, so it would work with minimal errors. Along the way, they've also updated all of our CMS pages, enhanced our pricing analysis tool and created a playground environment.

What is the team composition?

I work with six to eight people on their team, which includes business developers, a project manager and product owner, business analysts, QA testers, and other support.

How did you come to work with Experion Technologies?

We vetted about 20 different organizations when we were trying to replace our previous developer. We saw that Experion had a lot of great reviews on Clutch, so we sent them an RFI and liked what they came back with. We immediately felt that their attention to detail and attentiveness to customer needs set them apart. They're also honest about their results, delivering on their promises accurately and on time.

How much have you invested with them?

We've invested about $200,000 thus far.

What is the status of this engagement?

We've been working together since September 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Experion successfully launched our product with minimal bugs under a tight timeline and within budget. They continue to respond to any bandwidth issues with a sense of urgency.

How did Experion Technologies perform from a project management standpoint?

They're very responsive in communications, regardless of which staff they're in touch with on our end. We hold a weekly status call with the project manager and owner, as well as a weekly check-in and about six rollouts per year. They keep all tasks organized through Jira and Confluence.

What did you find most impressive about them?

They deliver on their promises and have a great business acumen for fast-paced product development.

Do you have any advice for potential customers?

It was very helpful for us to find options through Clutch, where other customers left detailed reviews of their experiences with them. I suggest sending an RFI to the vendors you want to consider and evaluate how thorough their responses are before making a decision. Meet with them in person if possible to review the RFP, get pricing, and a sense of their communications style.

As far as working with Experion specifically, I can't say enough good things about them. They have a high level of integrity and we wouldn't change a thing about our experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Data Services Provider

"The entirety of their work makes it easier for our customers to do their jobs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

Experion Technologies developed a paperless data management system web platform, which utilizes Silverlight and C#, and Android and iOS apps. The product features QuickBooks integration and analytics reporting.

The Reviewer
 
1-10 Employees
 
Owasso, Oklahoma
Shawn Chouinard
President, MessageXpress
 
Verified
The Review
Feedback summary: 

The finished product eases the burden of tracking business processes. Experion Technologies features a self-starting team that regularly meets deadlines and delivers smart digital solutions. They offer reliable service at a reasonable price, which has prompted further collaboration.

BACKGROUND

Introduce your business and what you do there.

I am the President of MessageXpress. We provide data services and custom software packages, generally for small or medium-sized firms in the transportation industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We contracted with Experion Technologies to build our web platform and mobile application. Our intention was to build a tool that would allow trucking firms to better manage their business by tracking trucks, drivers, and equipment.

SOLUTION

What was the scope of their involvement?

We asked them to complete a smaller project first to make sure they met our expectations and see that our teams were compatible. They performed well, so we decided to proceed. Our product was designed to be a paperless data management system. It allows for day-to-day load management processing, driver information, QuickBooks integration, and analytical reporting. The web platform utilizes Silverlight and C#, and the mobile app is available for both Android and iOS.

What is the team composition?

At the peak of our project, we were working with five developers.

How did you come to work with Experion Technologies?

We found them through a web search and interviewed three or four other firms. We were impressed with their interview and felt comfortable working with them.

How much have you invested with them?

We’ve spent between $45,000–$50,000. Our projected budget for the current Experion team for the ongoing development is estimated to be a little over $500,000.

What is the status of this engagement?

We began working together in October 2017 and have ongoing work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After the first few projects, Experion Technologies has become more seasoned and familiar with our standards and our personnel. We have developed a healthy and trusting working relationship. They’ve just recently added document imaging on our product where a customer can scan an image and find that image on the server and attach it to a specific load or order within the system. The entirety of their work makes it easier for our customers to do their jobs.

How did Experion Technologies perform from a project management standpoint?

We set specific goals, but we do not have a rigid project management agreement outside of our Slack, email, and conference call communication.

What did you find most impressive about them?

We can always rely on them to meet deadlines.

Are there any areas they could improve?

I specifically wanted to work with an overseas firm because I was unable to find an American company at a reasonable price. That said, I would welcome an opportunity to work in person with Experion Technologies.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

IoT Dev for Agriculture Automation Software Company

"I was impressed by their transparency [and] the quality of their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Experion Technologies developed and tested a portal dashboard. They implemented cloud-based APIs and helped establish web services.  

The Reviewer
 
1-10 Employees
 
San Jose, California
CEO, Agriculture IoT Company
 
Verified
The Review
Feedback summary: 

The platform satisfied customers and gave the company a strong foundation for growth. Experion Technologies built a transparent workflow, communicating clearly and delivering each task on time. Their proactive, hardworking attitude built a strong relationship. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an agriculture IoT company. We automate indoor agriculture software and hardware.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We wanted help building the initial prototypes, proofs of concept, and outlays.

SOLUTION

What was the scope of their involvement?

They used cloud-based APIs and interfaces to build the portal dashboard. They helped us test the APIs from the sensors and technologies I provided. Their knowledge of Amazon Web Services (AWS) helped us build our web services. They were crucial to the product's implementation. We’re now in the investigation phase of our next project. 

What is the team composition?

They assigned eight people to the project, including two primary developers, several top engineers, and a few other developers who offered guidance. I mainly worked with the project manager. 

How did you come to work with Experion Technologies?

We searched globally and researched the market. I spoke to large vendors in India and small vendors in other places. Experion Technologies had lots of experience in this space, and they fit our profile best.

How much have you invested with them?

We have spent close to $100,000.

What is the status of this engagement?

We started working together in September 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work quality was high and their commitment was strong. Since their project plans were transparent, I could control their implementation and testing of the product. It helped that I went to their headquarters for a few days and talked to them about the process.

I’m happy with the product. My customers know about them, and my company has grown by leaps and bounds. If I didn’t like the quality of work, I wouldn’t have continued with them. 

How did Experion Technologies perform from a project management standpoint?

We called the team weekly. Everything was on time, including their project management proposal. They planned tasks and checked in every week. The project manager's ethics were good.

What did you find most impressive about them?

I was impressed by their transparency, the quality of their work, and the process they utilized to make the engagement successful.

Are there any areas they could improve?

They could test more, but I’d want that from any vendor.

Do you have any advice for potential customers?

Spend time with the development team before rushing headlong into product development. Build a relationship, and everything will be seamless.

4.5
Overall Score They’re a highly valuable partner in my success.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met deadlines.
  • 4.0 Cost
    Value / within estimates
    They met my cost-to-value expectations.
  • 5.0 Quality
    Service & deliverables
    The quality exceeded my expectations.
  • 5.0 NPS
    Willing to refer
    I’d refer them.

Development for Car Parts Management

"They have excellent project management and business analysis skills for a low, blended cost." 

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Feb. 2018
Project summary: 

Experion Technologies provided development work based on pre-existing requirements. They fleshed out technical specs, wrote code, and managed the QA process.

The Reviewer
 
11-50 Employees
 
Melbourne, Australia
IT Solutions Manager, Supply Chain Company
 
Not verified
The Review
Feedback summary: 

The end-client is pleased with the work, which was delivered on time and on budget. Experion’s determination allowed them to understand complex, industry-unique issues, and their professional management led to a smooth partnership. Their analysis skills make them stand out in the industry.

BACKGROUND

Please describe your company and your position there.

I’m the IT solutions architect for a supply chain solutions firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Experion Technologies?

Our client had to maintain 10,000 parts in stock to cover car warranty obligations, but also had to manage stock to a zero level as the cars were no longer under parts available warranty.

What were your goals for this project?

We wanted to achieve zero stock and therefore zero write-off cost in 10 years, when all parts will no longer be required.

SOLUTION

How did you select this vendor?

We were looking for a low-cost firm with good project management skills, and I heard about them through industry word of mouth.

Can you go into detail about the services they provided and the scope of the project?

Based on our functional specs, Experion developed all the code, the tech specs, and the scope of work. They also handled data loading and code QA completely.

What was the team composition?

I worked with a project manager, business analyst, three developers, and two testers from Experion.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our client is happy with the result. After a slow period of scope agreement, the project went exactly to time and budget.

How was project management arranged and how effective was it?

The Experion project manager and business analyst were allowed to interact directly with our client, so it was very effective.

What did you find most impressive about this company?

They have excellent project management and business analysis skills for a low, blended cost. Their developers were competent, but not outstanding in terms of speed. They’re very diligent in driving towards solutions in tricky, business logic situations that have a good deal of complexity and industry jargon.

Are there any areas where they can improve?

There were some minor delays in turnaround time for "what-ifs" and "hat impact” questions. They could also improve their testing scenarios.

4.5
Overall Score They were very good to work with. They take ownership and drive toward an outcome.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were some delays and problems, but it was better than most offshore engagements.
  • 5.0 Cost
    Value / within estimates
    It was very good.
  • 5.0 Quality
    Service & deliverables
    They delivered a product that was better than the spec.
  • 4.5 NPS
    Willing to refer
    I would for a certain type of project.

AWS Web Dev for Systems Integration Company

"The team knew success required collaboration and a slight learning curve."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - Nov. 2017
Project summary: 

Experion Technologies developed a marketplace platform that serves four service areas. The platform enables communication and ratings between end-users. They coded in Node.js and did improvements after launch.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Sathyan Nair
CEO, AlignIT Solutions
 
Verified
The Review
Feedback summary: 

The UX/UI designs received mixed feedback and have required ongoing improvements. However, costs were significantly less than the domestic market. The team was collaborative and willing to learn more about AWS servers. They were accessible and communicative throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of AlignIT Solutions. We offer system integration services and focus on the business intelligence (BI) area. We recently added digital marketing services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We needed a vendor to develop and launch a service marketplace.

SOLUTION

What was the scope of their involvement?

We wanted to use an Amazon Web Services (AWS) serverless architecture. They created the initial design, which their AWS specialist later modified for the architecture. He coded in Node.js. Experion launched the platform in November 2017. We’ve continued to make enhancements since then.

What is the team composition?

In addition to the frontend team, they had a senior architect, the AWS specialist architect, a project manager, and a delivery manager.

How did you come to work with Experion Technologies?

I contacted their business development manager after one of my friends referred me. During our meeting, I asked them to submit an architecture proposal. I hired them based on that proposal; we then developed the project plan.

How much have you invested with them?

We spent 60,000 AUD ($45,401).

What is the status of this engagement?

We worked with them between March–November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Costs were significantly less than domestic vendors. Since I don’t have web development experience, I relied on their expertise. However, the UX/UI designs received mixed feedback; some visitors said both had room for improvement. Currently, we’re working to enhance these designs.

How did Experion perform from a project management standpoint?

The project manager was accessible and present at most meetings. He worked well as both a direct contact and intermediary. The delivery manager handled most issues in a satisfactory manner.

What did you find most impressive about them?

This was among their first AWS projects. The team knew success required collaboration and a slight learning curve. The project was a learning opportunity for both sides.

Are there any areas they could improve?

Only the UX/UI got negative feedback. They should upgrade their design skill sets.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Nonprofit Management Solutions Provider

“Experion seems to truly care about my success and doing a good job.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2017 - Ongoing
Project summary: 

Experion is the sole development resource for a web-based product. Wireframes were provided, and Experion conducts research to enable informed decisions. Weekly sprints are a key project component.

The Reviewer
 
1-10 Employees
 
Cleveland, Ohio
Founder, Nonprofit Software Company
 
Verified
The Review
Feedback summary: 

Experion’s response time is impressive, and their work has had zero crashes so far. The language barrier causes some issues, but daily communication helps mitigate problems.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and chief architect of a software for nonprofits building a management and communications platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

I needed a big team of developers who had experience building a fast-paced product.

SOLUTION

What was the scope of their involvement?

I provided the wireframes and concept, and Experion took care of the actual build. We did week-to-week sprints, which I organized from most important to least important features for the web-based product.

I told them I was fine with using whatever services they thought best, but I wanted to be able to choose; I didn’t want them to just force one on me. They took that to heart and did a lot of backend research to show the pros and cons of different services. Experion provides valuable insight into what tools we should use and how aspects should be built, but the final decision is mine.

What is the team composition?

There's a team of 22 people and two project managers: one is overseas, and the other is in the U.S. The developers are on our weekly calls, but I only speak with the project managers.

How did you come to work with Experion Technologies?

I found three development firms on Clutch, and I contacted all of them. My biggest concern was response time, so this was to see who responded first. Two of them didn’t respond for two days. One of the partners at Experion responded within fifteen minutes, which was a great start. I flew out there to meet them, and then we signed a deal.

How much have you invested with them?

We’ve spent between $200,000 and $999,999 so far.

What is the status of this engagement?

We began in September 2017, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They get through all of their sprints on time and even add to them. They go above and beyond for all the features they build. My team is conducting a live review of Experion’s work right now, and we haven’t had any crashes.

How did Experion Technologies perform from a project management standpoint?

Every week, we have a conference call with the lead developers, their team, and the project manager. They’ve met nearly all of our deadlines, so we’re on track, and we don’t have much scope creep because everything is clearly defined.

We use Basecamp as our project management tool and WhatsApp for daily communication. For more formal conversations, we use email.

What did you find most impressive about them?

Experion seems to truly care about my success and doing a good job. They’re quick to respond to my decisions, and they’re often ahead of me, which is impressive. With other similar providers, I’ve felt like they just care about making money and not about building something good and functional. With Experion, they look out for my best interest.

Are there any areas they could improve?

The language barrier sometimes causes problems. Communication could be clearer on both sides, but language has definitely slowed us down a bit.

Do you have any advice for future clients of theirs?

Look at their past work to see if it fits your needs. Meet their project managers and have a conversation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They're very reasonable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Native Mobile App Dev for Messaging Platform

“They’re perfect if you don’t have a technical background… They’ll give you what your business needs.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2016 - Ongoing
Project summary: 

Acting as a development partner, Experion helped build native iOS and Android apps. Using agile methodology, they have a hand in the backend portal, user messaging features, and QA.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
CEO, Mobile Messaging Solutions Company
 
Verified
The Review
Feedback summary: 

The team is cohesive and the app’s velocity has increased. Experion provides accurate projections and estimates, and stays close to original budgets and timelines in spite of change requests. Their communication and development skills are strong, and they are honest about their core capabilities.

BACKGROUND

Introduce your business and what you do there.

We are a mobile app company. I’m the CEO and founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We’re in the middle of developing our mobile app, and we were looking for a development partner. We wanted a company with experience building fantastic apps for iOS and Android, both natively and through Appcelerator.

SOLUTION

What was the scope of their involvement?

They use an agile methodology, which we prefer. We have periodic conversations with the development team, who are extremely responsive. We go through two-week sprint cycles for development and testing, making adjustments along the way. They also provide technology strategies recommendations for hosting services.

Initially, I wanted to use Appcelerator and deploy the app over iOS and Android. Based on what we were trying to do, they provided different suggestions and we ultimately decided on native app development.

A major feature is a real-time messaging for users. One of the challenges was anticipating a high volume of users without any uptime redundancy or concurrency issues. They’ve overcome any issues that come up.

What is the team composition?

I have a project manager, a couple of developers specifically for iOS and Android, another developer for the backend portal, and a couple of testers. The team is seven or eight people in total.

How did you come to work with Experion Technologies?

I contacted them through my previous companies. Since we’re both in the IT space, we move in similar circles. I spent time getting to know their background. I read about their successes on Clutch, and their national awards legitimized them for me. I also spoke with several of their clients to get their recommendations. I liked that Experion didn’t try to sell me on anything; they were just honest about what they do and the quality of their work.

How much have you invested with them?

We’ve spent a little over $200,000 at this point. We anticipate that total will go up as we work with them on future releases.

What is the status of this engagement?

Our initial contact was in September 2016. Development started in 2017, and we will continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m extremely pleased with the quality of their work. From an agile perspective, velocity has definitely increased. The team is very cohesive and in line with the original budget and scope. In the IT world, that’s really rare. They are very accurate with their projections and estimates, even though we’ve initiated some change requests on our side.

How did Experion Technologies perform from a project management standpoint?

Their project manager is one of my favorite people on the team. He’s extremely communicative. We have a regular weekly call, but can call him ad hoc if we need something. Most of our communication is via email and Basecamp, where we have daily contact.

What did you find most impressive about them?

They are honest about their capabilities and will tell you if something is outside of their expertise. Their honesty was part of what sold me on them. Their development abilities are strong and they’re extremely knowledgeable on native builds. Their prices are extremely reasonable for the level of quality. All of this together creates a winning scenario.

Are there any areas they could improve?

Not right now. Their growth has been fantastic and appropriate. I’m extremely pleased with the quality of work we’ve received so far.

Do you have any advice for potential customers?

Get to know the members of a team on a personal level before you commit. If you have the same core beliefs, everything else is secondary. Experion is perfect if you don’t have a technical background. They won’t try to persuade you to follow a path that’s only beneficial to them. They’ll give you what your business needs. You can trust them.

5.0
Overall Score If I could give them a higher rating, I would. I definitely plan to work with them well into the future.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met our initial budget and timelines almost exactly.
  • 5.0 Cost
    Value / within estimates
    Their prices are extremely reasonable, especially for the quality.
  • 5.0 Quality
    Service & deliverables
    Some of the things we’re trying to accomplish with our app are extremely difficult. They’ve come up with numerous solutions for us to find the best approach.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to about half a dozen folks in my network.

ERP Dev for Software Solutions Provider

“Experion always helps us reach the most suitable solution.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Feb. 2016 - Ongoing
Project summary: 

Experion employed C# and HTML5 to develop a web-based ERP system with an Angular frontend on a .NET framework. The system is powered by REST APIs and utilizes a Microsoft SQL database server.

The Reviewer
 
51-200 Employees
 
Wayville, South Australia
Frank Lisy
IT Manager, Worldsmart
 
Verified
The Review
Feedback summary: 

Customer feedback on the beta version was positive, and user stories have a 97% acceptance rate thus far. Experion’s fusion of methodologies elicits maximum efficiency, and their willingness to take on challenges continues to leave a profound impression. They are a professional and competent team.

BACKGROUND

Introduce your business and what you do there.

Worldsmart provides software solutions and support services to over 1,400 retail stores in Australia. Our core retail solution is very flexible and can operate in retail outlets of varying sizes. The Worldsmart solutions also include ultramodern business intelligence and e-commerce solutions, and thus provides a one-stop-shop for retail clients. I’m responsible for development and delivery of our solution strategy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We were addressing our limited budget and speed of delivery to the market, and I was looking for a company to outsource software development to who was mature and reliable as a partner, and also willing to establish a long-term relationship. We wanted to be able to develop, maintain, and enhance our software solutions in years to come. We also needed to develop a partner’s skills and expertise required by the retail industry to provide Worldsmart with a flexible, skilled resource pool to tap into as needed.

SOLUTION

What was the scope of their involvement?

The initial project was to redevelop out store management solution, which is actually a mini-ERP [enterprise resource planning] system that manages the entire retail store operation. Functionality includes: product management, host processing, price management, stock control, ordering, cash management, printing labels and shelf talkers, communication with PDEs [portable data entry devices] scales, and POS [point of sale] devices, etc.

Experion used .NET, C#, Angular, HTML5, REST, and MS SQL Server for the new, web-based solution which can be deployed at premises or as a SaaS [software-as-a-service].

What is the team composition?

Our development team consisted of 60 people who were divided into 5 groups, each led by a business analyst. Each team also had a corresponding technical team and 2 test teams. Development teams were responsible for the development of assigned user stories, while the technical team looked after the development of common frameworks used through the system.

Experion also assigned a project director, a senior project manager, and 2 other project managers to our project. On the Worldsmart side, there was a product manager who managed a team of 5 subject matter experts who worked closely with Experion’s business analysts during the project and also acted as Worldsmart’s principal testers. My role was project director, and I had the overall responsibility for delivery.

How did you come to work with Experion Technologies?

We considered 7 companies and made our decision based on their size, capacity to scale, technical capabilities, maturity, products, record of successful project delivery, and client references. The shortlisted companies were then invited to submit their proposal to redevelop our store solution. We considered Experion’s proposal to be the most impressive, but it was the partnership with their staff which developed during this stage that we found most appealing.

How much have you invested with them?

The project had a budget of over $1.5 million.

What is the status of this engagement?

The analysis and design phase started in February 2016 and was completed in May 2017. The development commenced in June 2016 when the number of approved user stories reached desired levels. The project delivery was originally planned for November 2017, but we’re now currently in the user acceptance testing stage, and the results are looking good so far. The sign-off date is set for December 2017, which will also be the start date of the system warranty period that lasts until March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As of 2 weeks ago, 97% of our 1,950 user stories have been tested and accepted. We showcased a beta version of the new solution at an expo last July, and the customer response was overwhelming. We’re very pleased.

How did Experion Technologies perform from a project management standpoint?

The design and analysis phases were executed using the waterfall method, while Agile was used for the development phase.

The system requirements were documented in user stories specifying the required behavior and acceptance criteria using Atlassian Confluence. The development phase was managed with Jira and Zephyr, which we used to document test scenarios and relevant test results.

Experion is a mature company with well-established project management and developmental methodologies and processes. They performed as well as we expected. The project also benefited from using Confluence and Jira, which enabled us to keep track of all project artifacts and communications in one place.

What did you find most impressive about them?

We expected Experion’s staff to be professional and competent, but the most impressive thing about them is their willingness to take on any challenge. They projected this perspective at all levels of their organization.

This was not an easy project. While the original intention was to redevelop the new system, a number of major enhancements were introduced during the analysis and design phase. As a true partner, Experion always helps us reach the most suitable solution.

Are there any areas they could improve?

Their technical and project management skills are excellent, but their business analysis warrants improvement. Most of the business analysts acted as scribes without really understanding what they were documenting. We are working together to improve the knowledge transfer process, and we encourage the business analysts to become true owners of their respective subject matter areas.

4.5
Overall Score A true partner.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The managers sometimes tend to be somewhat optimistic with their forecasts.
  • 5.0 Cost
    Value / within estimates
    Sticking with the original estimates is achieved 100% due to the fact that all our projects are fixed price.
  • 4.0 Quality
    Service & deliverables
    The start was a little rough, but the quality has improved dramatically over the last 8 months.
  • 5.0 NPS
    Willing to refer
    Experion delivers. Considering the size of the project and what we’ve achieved over the last 18 months, it is a resounding success story.

Web & Mobile Platform Dev for Gaming Industry

"They've worked with high profile clients all the way down to startups, so they understand all mentalities."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2016 - Ongoing
Project summary: 

Experion redesigned and redeveloped existing software, developing SDKs that connect with APIs and a mobile app. They standardized the software for third-party usage and continue to make enhancements.

The Reviewer
 
11-50 Employees
 
Dallas, Texas
CEO, Gaming Platform
 
Verified
The Review
Feedback summary: 

Their open and daily communication are much appreciated, making the project run smoothly and seamlessly and they are willing to work extra hours to get things done. Their team's high-quality work and dedication have led to additional projects.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a software company for the entertainment sector. Our software embeds into different kinds of games and provides an entire tournament infrastructure that allows players to compete against each other.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We were looking to create the best product for the lowest cost. It's difficult to do that especially with offshore developers that can be challenging to work with both communication-wise and quality-wise. We needed a group with a proven track record.

SOLUTION

What was the scope of their involvement?

They've primarily done development work, making SDKs [software development kits] that connect with our API as well as an app. We worked with another technology company in the past to develop this, but we brought Experion in to redesign and redevelop the existing software. They not only took our designs and brought them to life but also packaged the SDK up to where it’s replicable for other companies so that they can take our software and drop it into their operations.

It works seamlessly and communicates with our API. They did great in standardizing it for third-party usage and not only our own. We’ve released version 2.0 of our SDK and we're finishing version 3.0.

What is the team dynamic?

They have two project managers—one onshore and one offshore—to make sure that friction is reduced as much as possible for onshore clients. They also have a lead developer involved.

How did you come to work with Experion Technologies?

Our CTO was the senior engineer at a well-known entertainment group before this and actually worked with Experion, who did a great job. When we were looking to shift and find a different provider, we went straight to them. We did go through several diligence phone calls, and when we knew that they had a good grasp of everything, we decided to go with them.

What is the status of this engagement?

We've been working with them since April 2016 and have continued to build projects with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When they get working on a project, they follow through. It’s been very refreshing to see them back up the hours that they work by itemizing each quarter-hour and notating exactly what’s being done. They’re very diligent with what is actually delivered and it allows us to go back and review things.

They definitely know what they're doing, which is the reason we've continued doing business with them. As we’ve grown, we've brought some of the services they offer in-house, but their high-quality work is the reason they're still in the picture.

With any kind of contractor, there are difficulties of not being physically in the office, but this is definitely the next best option and the bang for the buck is fantastic. They've worked with high profile clients all the way down to startups, so they understand all mentalities. It's been great having a partner that can get it done and work alongside us, even if it's in the middle of the night.

How did Experion Technologies perform from a project management standpoint?

They're great, extremely diligent, and better than us. For each project, we lay down milestones for the scope of the work, defining exactly what needs to be built and breaking it up into sprints. We have a weekly call with the team, and they work very closely with our CTO, who handles our API.

It has been weekly, if not daily, open communication while working on finishing our software. We chat almost every day on Skype, but JIRA and Basecamp are the primary project management systems we use.

What did you find most impressive about them?

Their diligence and eagerness to get things right and provide the best value are what’s most impressive. They have great resolve and provide great quality.

Do you have any advice for potential clients of theirs?

In working with any contractor, if they are not in your office, you need to provide as many details as possible and over-communicate. Every little detail smoothens the process for all parties involved. We’ve provided not just mockups, but also arrows pointing to each item explaining what the item is and the exact color palettes for each mockup.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We've hit almost every deadline.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer