Solutions for Enterprises & Early Stage Companies

In just over 11 years, Experion Technologies grew swiftly to serve 110+ customers across United States, Australia, Asia and Europe. Customers range from early stage companies to Global Enterprises in Healthcare, Retail, Transportation/Supply Chain, Education and FinTech.

Experion's core strength lies in harnessing Web, Mobile, Analytics, IoT and Cloud technologies to build new software products from ground up as well in providing transformation services to modernize/extend legacy software solutions.

Backed by an experienced leadership team and one of the finest technical talent pool,Experion is acknowledged by its customers for transparency, quality and reliability.

Key Offerings:

- Mobile & Web based Product Development (New product development, reengineering; digital transformation services).

- Enterprise Application Development and Integration

- IoT (Smart Devices/ Homes/ Connected Cars) Application Development.

- QA/ Testing Services

- Software Maintenance Services

Recognitions:

Among Top 5 Application Developers in Texas - 2016 ( Dallas Business Journal)

Deloitte and Touche Fast 500: Experion chosen among 500 fastest growing technology companies (APAC)

Product of the Year Award, 2016- IoT Evolution

Top 5 custom software developers ( out of 1100+) - Clutch 2016 Rankings

Top 5 custom software developers from India ( out of 430+) - Clutch 2016 Rankings

Solution Mentions: Wall Street Journal, USA Today, Field Technologies, Oracle,Frost & Sullivan, NASSCOM, Economic Times, Business Standard

2013: Top 100 fastest growing company (Red Herring)

2014: Top 100 Fastest growing company (Red Herring)

 

 
$10,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
2006
Show all +
Addison, TX
headquarters
  • Experion Technologies
    15305, Dallas Parkway, Suite 300
    Addison, TX 75001
    United States
    214.983.8181; 972.439.6913;
other locations
  • Experion Technologies
    407, Thejaswini, Technopark Campus
    Trivandrum, KL 695 581
    India
    +0471- 3047317; +0471- 3047312
  • Experion Technologies
    Poststr.15, D-76669 Bad Schoenborn
    Karlsruhe, BW 76669
    Germany
    49.170.312.2064
  • Experion Technologies
    43 Boulevard Georges-Favon 1204
    Geneva, GE
    Switzerland
    41.792.009.990
  • Experion Technologies
    15757 Pines Blvd, #153,
    Pembroke Pines, FL 33027
    United States
    (305) 778- 5582
  • Experion Technologies
    Ambachtsherenlaan 21 3271 TM
    Mijnsheerenland, ZH
    Netherlands
  • Experion Technologies
    Suite 5, 20 Cato Street Hawthorn East,
    Victoria, VIC 3123
    Australia
  • Experion Technologies
    802, 8th Floor, Lulu Cyber Tower 1, Infopark SEZ,
    Kakkanad, Kochi, KL 682042
    India
    +0484-3067301; +484-3067306

Focus

Service lines

  • Custom Software Development
  • Mobile app development

Client focus

  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)

Industry focus

  • Health care & life sciences
  • Financial services
  • Retail

Mobile platforms

Mobile focus

Frameworks and CMS

Programming & scripting

Application platform

BI & big data focus

BI & big data solutions

Portfolio

Key clients: 

Bacardi, Tyson Foods, TopGolf, Aegon,J &J, Melbourne Health, Merck Group, Aditya Birla Group, CoStar Group,Aecom, AstraZeneca, Regus, Alexion Pharmaceuticals, Jonas Group, Mars, Supreme Foods, Dr.Oetkar's, Allanasons, Nigeria Distillers, Parrys', WellnessMate, Tennis360, Paradigm Sample,OnBoard,RollKall,PikMyKid, Palaver...

Of the 110+ customers served by Experion Technologies in 11+ years, 62  are early stage companies and startups.

Retail Sales and Distribution Management Application for Consumer Goods Manufacturer

FieldMax is an enterprise mobile platform to automate retail sales & distribution management for the Consumer Goods industry. Fieldmax features management dashboards and advanced analytics to improve sales productivity, reduce supply chain costs and provide real time visibility for Finance, Marketing, Operations and Sales.The solution developed by Experion has been implemented for over 120 clients across 9 countries worldwide since 2009. Customers include McCormicks, Tyson Foods, Mars, Nigeria Distillers, EID Parrys, Dr. Oetkars among several others.

Multi Platform Hospital Billing Solution

This is a mobile/ web application, which helps doctors view/ update billing information of patients under their care. The intuitive application makes it easy to fill in the billing details, thereby increasing efficiency of the doctor and saving money for the hospital at the same time. The solution allows enhanced and quick access to patient details saving time and stress involved.

Freight Management Application

The application enables drivers of Freight and Logistics companies to pick up and deliver items to multiple locations. It provides an affordable solution for freight operators who want their truck drivers to use live booking data for delivering consignments as well as log staff duty hours in real-time. The application helps improve the operational efficiency of operators by ensuring availability of real time data to all stakeholders.

Location based Booking Solution

This is a mobile first application that enables end users to book space for scheduling meetings and conference. Location based service enables listing nearest and cost effective spaces (hotel lobbies, restaurants, etc.) which can be booked and paid online. Participating businesses can create offers/ deals through a web interface which the end users can access through the mobile application.

Membership Management Platform

Developed for a leading leisure gaming facility provider, this is a mobile based solution that provides an easy and convenient option for end customers to access their game and membership related information. Users can access personal game history and add value to their playing card. They can check upcoming events, news and offers and access contact information & directions to locate the gaming facility.

Health & Wellness Monitoring Application

This mobile based solution is developed for patients who underwent critical care . The solution provides assistance during their post hospitalization and rehabilitation period. The application acts as a virtual health coach, helps patients keep track of their medication and fitness goals. Patient fitness and activity levels are closely monitored using activity sensing capabilities.

Deal Promotion Platform

This mobile based solution provides end users an interface to access deals and promotions offered by various businesses. Participating businesses will have access to a web based interface through which deals and promotions can be managed and pushed to the mobile application. Loyalty feature for the end users is another feature that ensures continuous customer engagement and retention.

i-Detailing Application for Pharmaceutical Sales Promotion

Developed an easy to use iPad application for a leading Pharmaceuticals brand. The application provides interactive information about the company’s products, which the sales representative can use for sales promotion and for educating doctors/ medical professionals. The application also gathers statistics on usage and presents it on backend dashboards for assessing sales force effectiveness.

Mobile Optimized Utilities Booking Platform

Developed a mobile optimized web applicationaimed at providing an online platform for location based listing for local utilities businesses. The cloud based platform allows end customers to search and book the listed services for an available time/ date. The platform also facilitates online payment settlement and two way communication between end users and service providers. The application was developed using responsive web design for ease of access from desktop, tablet or mobile devices.

Fitness Assessment & Training app

This iOS and Android based application helps fitness enthusiasts and defense services aspirants/ serving officers to assess their fitness level and take the application guided training program to improve fitness levels. The application helps users monitor fitness progress over the course of usage and attain targeted fitness levels. The application also provides gamification elements to motivate users.

HIPPAA compliant Healthcare Communications Platform

This is a messaging platform developed for a healthcare technology company. The solution provides an easier and more effective way for patients and caregivers to communicate to each other (hospital staff, home healthcare agencies etc.) during the post hospitalization time period. The application also allows the users to keep track of the medication schedules and get timely notifications and reminders. The solution is accessible from mobile (iOS & Android) and web platforms and complies with HIPAA standards.

B2B Mobile application for large Swiss watch manufacturer

Developed a B2B enterprise mobile application (iPad app) that helps manage a 25000+ strong watch retail network. The application helps the retail team to take stock count of watches in stores and to place new orders. The app also functions as a digitized product catalogue and provides latest product information, images, videos and pricing details to users.

Incident Reporting and Management Application for Federal authorities

This is an iPad based application used by federal authorities to capture incident reports from the field. The solution eliminates paper based data capture, and allows inspectors fill in incident forms directly from the field, capture images/ videos and automatically track geo coordinates. The application also provides on-field dashboards for field inspectors to visualize past data.

On Demand Employee Marketplace

The project involved development of an on-demand, real-time, mobile marketplace to connect hiring managers with a prequalified and location based employee prospects. The platform supports real time matching of candidates with job requirements. To improve visibility and better prospects of getting hired, the application allows employees to upload video profiles. Primary matching of profiles are based on pre-set algorithms; for refined searches the solution also provides an option to communicate directly with prospective employees.

Enterprise Security Services Management Application

Developed a web and mobile (iOS & Android) based solution which acts as an online platform connecting private security providers, Enterprises and law enforcement agencies. The solution helps security service providers find service requests from Enterprises and small businesses and take up such requests based on availability and convenience of security personnel. The application has features such as automated check-in and time entry mechanism, location tracking and time stamps while on duty providing security operations, alerts & notifications in case of deviations and exceptions from set geo-fences, etc.

Membership Management Solution

This is a mobile based solution for bars, clubs and restaurants to screen customers based on age verification and store membership data. The mobile app is used by security personnel to screen guests, by scanning magnetic strip or barcode in membership cards/ federal ID cards. The saved data can be used to track customer visits for marketing to correlate sales data against targeted demographics.

Social Discovery Application

The application is a location based social network that helps users discover like minded people and shared interests. It provides features such as easy check-in and real time communication capabilities to connect with friends, businesses, local deals, events and promotions. Location based features help users discover local trending areas, places of interest and business recommendations. The users can also opt to receive invites & promotions from interested businesses and save deals that give savings at local bars, restaurants, etc.

Smart Sensor based Data Analytics Solution

Developed a field sensor data analytics dashboard , which helps in preventive maintenance & real time management of industrial equipments. The smart sensor driven application (Internet of Things – IoT based) is used in a wide variety of scenarios such as vehicle tracking, water metering, environmental monitoring, irrigation control, security and surveillance which require high precision monitoring.

Healthcare Provider Search Application

The iOS (iPhone/ iPad and Android) based mobile application helps local public connect with healthcare providers in a specificied location. The application also provides an option for end users to make appointments with healthcare providers using the mobile client. The application has the ability to display search results on Google Maps and is integrated with 3rd party clinical healthcare systems for scheduling appointments.

Invoice Management Application

The iPhone application gives enterprise users instant access to all their invoices while on the go. With an intuitive and accessible interface end users can view, authorize and comment on all invoices that comes to them as part of the business workflow. The application is interfaced with the client's enterprise accounting and invoicing application.

Location Based Marketing & Loyalty Solution

This an iOS (iPhone & iPad) application developed for a leading B2C marketing platform provider. The solution helps business users to create offers and end consumers can access the offers based on their location/ set preferences using the mobile app. The application also provides options for the end user to rate offers, earn points and receive special vouchers.

Shared Cab Booking Application

This is a web and mobile (iOS & Android) based application for end users to avail shared cab services. Developed for a technology start-up, the application allows end users to book shared cabs. If there is a match based on search parameters, the user need to pay only half the fare for the shared ride.

Reviews

Sort by

Mobile and Web Application for German Startup

"Experion had a good combination of price, communication, and the ability to find solutions to our issues."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2013 - June 2014
Project summary: 

Experion created a smartphone app for iOS and Android alongside a web version, cooperating with German designers to meet local UX and functionality preferences.

The Reviewer
 
1-10 Employees
 
Germany
Co-founder, German Startup
 
Verified
The Review
Feedback summary: 

Although the launched product failed to draw enough producer interest, it successfully attracted high user engagement. Nevertheless, Experion’s developers met all technical and functional specifications throughout the relationship. 

BACKGROUND

Introduce your business and what you do there.

We are a small company made up of two founders (myself included) and two employees. Our portfolio comprises IT security, online marketing, and project management. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion?

In Germany, many people are currently interested in healthy and organic, local food. They prefer not to buy products shipped from other parts of the world. Our idea was to create a mobile app to allow them to see where they could buy organic food in their immediate vicinity—in a two-kilometer radius, for example. We wanted to give people a location-based marketing app but for food. Our customers are the farmers, producers, and sellers of local food. We gave them a simple possibility for advertising and providing information about their products. 

SOLUTION

What was the scope of their involvement?

Together with Experion, we developed an iOS and Android smartphone app, as well as a web version. Their main involvement consisted of developing the app. We used designers from Germany at Experion's suggestion since they thought that an app like ours should have a local design. They do offer UX design, but we agreed that the practices in India may not be to the liking of our potential customers. This turned out to be a good idea, and we put together a team consisting of a Scrum master and developers from Experion's side, as well as designers from Germany and ourselves.

How did you come to work with Experion?

My partner at the company was a member of the Bavarian parliament, and Kerala was one of Bavaria's partner regions. We asked our ministry of economics is they had any interesting companies that we could contact, and they told us about Experion. We got in touch with them, and it turned out to be a very good idea. We did talk to two other companies in Germany but decided to work with Experion due to the cost and other factors. There's a significant difference between Germany and India when it comes to app development, among other things.

Experion was also a professional company. They set up a team, had a good structure, and knew how to work with Scrum. It was very comfortable for us.

How much have you invested with Experion?

The cost of Experion's work was around €50,000 [$53,000] altogether.

What is the status of this engagement?

We started working with Experion in late 2013. The iOS app was finished in the middle of 2014, followed by the Android and web versions. We've had one update for the application, but, in a narrow sense, there was a period of six months for the main development. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

It wasn’t a successful project, I have to say, but not because of Experion's work. We offered the application until the beginning of 2016, but the problem came from the market in Germany. On one hand, we had a lot of users for the app who really loved it, and we also had a Facebook profile with a number of fans on it, but we had a problem with the farmers and local food shops. These people don't believe in modern media; they pay for print advertising but don't like to use web or other applications for communication and marketing. Our plan was to earn money from the food producers, who had to pay around €10 [$10.60] per month to use the app and publish their products, but they weren't interested in this.

Users could download the app for free, and they really loved it; we even received some feedback from them about how to improve the platform, but we had no content for it. In the end, we had to terminate the project, but I really want to underline that it was not because of Experion.

How did Experion perform from a project management standpoint?

Communication was quite easy since we could use Skype and Facetime. The different time zones were actually an advantage. Experion was able to work at night in India and give us new samples in the morning. We checked those, gave feedback, and repeated the process. It was very good for us. Experion's team spoke English, and they always sent us wireframes and mockups for testing.

What did you find most impressive about Experion?

From a German point of view, many people think that it’s cheaper to develop web applications in India, Russia, and other countries, but it may be more difficult to organize projects and see success. Many people have said to us that doing this project with a company like Experion may be quite risky since no one knew them, but we've had no problems. We were able to contact Experion's CEO, talk to him, and set up a team. We defined milestones for the project and only paid for Experion's services after finishing a deadline. There was no financial risk involved, and we've had a very comfortable experience.

We decided to work with a German company based in Munich at one point. They were located one hour away from us by car, but they still didn't provide a more comfortable experience. We would still be communicating through teleconferences, and German wouldn't be a big advantage over English. Experion had a good combination of price, communication, and the ability to find solutions to our issues. They made an effort to understand our business cases and were interested in what we wanted to achieve through the app. The team suggested additional functionalities and proved to be experts on the technical side.

We were always told that developers in India never say "no" and that it may become difficult to understand what they really want, but Experion's team communicated in a very German sense. If I ever start a project for a complex website or a similar product, I will work with Experion again.

Are there any areas Experion could improve?

In comparison to Germany, India has many different religions, which come with many different holidays. This often caused us to have to work with different members of their team, which made things more complicated. It wasn't a big problem, but sometimes I didn't know who I should contact for a particular task. We did have a project manager/Scrum master who acted like the contact person, and it is possible that Experion wanted me to keep in touch with him alone, but I also communicated directly with the developers since it was the shorter route.  

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met the deadlines.
  • 4.0 Cost
    Value / within estimates
    Compared to Germany, Experion is not that expensive, but there are cheaper options in Russia, for example. The main problem came when we needed updates for our apps; we didn't receive any discounts since they knew that we had to make those updates.
  • 4.5 Quality
    Service & deliverables
    Experion used us as their only testing team.
  • 5.0 NPS
    Willing to refer
    I would always recommend Experion if I was asked about a company in this area.

Product Expansion for Hospitality Software

"They are very engaged with us; whenever we have a request or need to speak to their team, they’ll react accordingly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2014 - Ongoing
Project summary: 

Experion developed a software solution for cruise vessels, primarily focusing on meeting the provided requirements with Android-based deliverables. They now support mobility growth and system performance. 

The Reviewer
 
11-50 Employees
 
Miami Metro Area
Founder, Hospitality Software
 
Verified
The Review
Feedback summary: 

Thanks to Experion’s technical skills, the enhanced product has facilitated significant company growth and provided efficient information to ship crews and staff. Despite some scope-creep and timeline delays, Experion’s problem-solving abilities and accessibility continue to impress. 

BACKGROUND

Introduce your business and what you do there.

We are a technology company delivering software solutions for over 17 years to the hospitality and travel market, specifically for cruise ships. I’m the founder and a co-CEO of the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion?

We’ve had a strong push on the mobility segment over the last two or three years and leveraged Experion for their expertise in this area. 

SOLUTION

What was the scope of their involvement?

Experion has been helping us develop and enhance our flagship product, particularly working on the mobility part of the solution. They have provided assistance with the design of our applications, but, for the most part, we provide requirements and specifications that Experion will follow, providing a deliverable to us. We are working primarily on Android-based products.

How did you come to work with Experion?

We’ve worked with companies similar to Experion in the past with limited success. They were referred to us by someone else in the industry who had used their services.

How much have you invested with Experion?

The cost will vary depending on our current projects. On an annual basis, our team consists of a dedicated project manager and a minimum of two full-time developers. We’ve used up to four developers, depending on the scope.

What is the status of this engagement?

We started working with Experion in the summer of 2014 and continue to work with them. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Overall, I think that without a company like Experion, we would not have been able to develop and grow as quickly, especially on the mobility side. We are satisfied with this side of things.

We converted from an old Windows CE platform to Android, which was a major change for us. We’re providing better efficiency and solutions, getting more information to the hands of the users on board ships. We’ve undertaken a major project with Experion for connecting the mobile units with servers on board these ships. We did change the technology for replication, improving the stability and performance of the system.

How did Experion perform from a project management standpoint?

We’re pleased with Experion’s management. They are very engaged with us; whenever we have a request or need to speak to their team, they’ll react accordingly.

Are there any areas Experion could improve?

This may be part of the industry, but one of our challenges with Experion has been the developer turnover. We develop some complex systems, so whenever someone leaves, getting the next person up to speed takes some time. Employee retention would be something I’d focus on.

What tips or recommendations could you share that might increase the likelihood of success with Experion?

Do the research and make sure that the company has the foundation and skill sets to provide you with whatever you’re looking to develop. We’ve been satisfied with Experion, and they’ve fixed any issues along the way. 

5.0
Overall Score I believe that Experion has been a good partner to work with, but they could definitely make improvements.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There’s been some scope-creep and change requests, so several of our projects have gone well over the intended duration.
  • 5.0 Cost
    Value / within estimates
    When Experion did go above the initial estimate, we were able to work out new terms.
  • 5.0 Quality
    Service & deliverables
    We’re a small company, so this is a double-edged sword. We don’t always provide Experion with requirements, specification documents, and so on, so the expectations can vary. There are change requests, and there’s a barrier due to our remote collaboration.
  • 5.0 NPS
    Willing to refer
    Experion is a professional company. If someone is looking for those in-house skill sets, they are a good choice.

Android-Based Supply Chain Solution for Manufacturer

"Experion is one of the best software partners we've had."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2010 - Ongoing
Project summary: 

Experion developed custom software to streamline ordering and delivery infrastructure for retail agents in the field. Features include a data analytics tool to optimize market research.

The Reviewer
 
11- 50 Employees
 
India
Director of IT, Rice Company
 
Verified
The Review
Feedback summary: 

Experion’s commitment to success was evident in the final product. Following the software’s deployment, overall sales have increased by 40% and overhead costs have been significantly reduced.

BACKGROUND

Introduce your business and what you do there.

Our company deals with rice and rice products. We were founded 55 years ago in India, and export around 50 containers per months, mainly to the Middle East and parts of USA, Australia, and the UK. I am the head of IT for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion?

We have seven divisional marketing departments, two of them focused on retailers. We have identified 24 districts in the Kerala market, based on which we are collecting orders from retail shops. We wanted to deploy technology which would automate this process, and doing so required a large development team.

SOLUTION

What was the scope of their involvement?

Experion implemented the FieldMax solution in our infrastructure. We are also looking at integrating mobile GPS functionalities for planning optimal delivery routes.

How did you come to work with Experion?

I searched online and spoke to one of Experion's sales people, who visited our office. We also spoke to two or three other companies, but we chose Experion because of the cost and their experience.

How much have you invested with Experion?

I was not in charge of the financial part.

What is the status of this engagement?

We started working with Experion in 2010. The implementation, testing, and training took two or three months to complete.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We used to have one person for every two districts, which amounted to 12 people on our backend team. After implementing FieldMax, we have reduced the team to five people in charge of all 24 districts. This has not only amounted to a reduction in cost, but also reduced our error rate.

Our members used to take orders through physical books. After switching to FieldMax, they can visit at least 30 locations per day. This has boosted our overall sales by around 40%.

We have added two additional areas in the FieldMax software, besides order-taking. We also have an analytical reporting tool that helps us understand the full potential of the market by allowing our research department to locate every retail opportunity in our area. Working through a SAP allows us to clearly identify any variations and see the overall efficiency of our infrastructure.

What did you find most impressive about Experion?

Experion's commitment and quality of work was very good, and I am very satisfied with their services. If we express our requirements clearly, we're always successful. Experion is one of the best software partners we've had.

5.0
Overall Score -10
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    A perfect rating would leave no room for improvement.
  • 5.0 NPS
    Willing to refer

Android App Development for Transportation Operation

"They are very proactive in terms of providing project plans and regular updates."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2015 - Ongoing
Project summary: 

Experion developed an initial Android app to support transport providers, then expanded the product over time to incorporate new functionalities. The team now creates other complex solutions on this platform. 

The Reviewer
 
11-50 Employees
 
Melbourne, Australia
Operations Manager, Transportation Solutions Provider
 
Verified
The Review
Feedback summary: 

To date, the launched apps are being used to successfully manage the freight operations of many of Australia and New Zealand’s transport and logistics providers. Experion’s technical expertise, scalable teams, and intuitive designs outdistance industry competitors to encourage this business growth.

BACKGROUND

Introduce your business and what you do there.

We are one of the largest providers of transport-specific ERP [enterprise resource planning] solutions in the Australian market. We provide full financials and full operations for all different types of transportation, third-party warehousing, HR, and payroll, as well as a number of mobility solutions. We have approximately 130 transport companies across Australia and New Zealand using our product, and we’ve been growing at a good rate over the last three years.

I’m the operations manager. I manage all the staff, including our development and implementation teams. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion?

Initially, we were being asked to develop our own mobility applications for managing transport delivery. We had been partnering with different parties over the years for sending the data to mobility solutions and getting it back in terms of arrival and departure times, quantities delivered, and proof of delivery. We then developed our own app four years ago, but it was just an iOS version for one customer. It was well-received, and we decided to build an Android version. We looked at bringing the necessary skills in-house but decided that it would be more efficient to outsource the Android development. 

SOLUTION

What was the scope of their involvement?

Experion developed the Android app, and we’ve gone through several iterations in the two-year partnership we’ve had with them. It was a very basic application initially, just recording pickups and deliveries. That’s expanded over time, allowing users to add photographs of deliveries, validate vehicles, and record driver defects. We’re currently working with Experion on version 5 of the application.

We’ve also built a great relationship on a number of other Android apps that we’ve developed for our customer base. We have one that is purely for liquid petroleum gas deliveries, which is different than the general freight deliveries of the first app. We’ve incorporated some neat features around automatic arrivals and departures based on geofences. That was a bit of a trial to get it to trigger correctly, but Experion has done a great job with the complex development needed to get it to work.

Experion also developed a new scanning app, which is also Android but targeted for a specific device. Its function is to scan freight into a depot, onto a manifest, and then off the manifest at a customer site. The app tracks all those items, from initial receipt at the depot all the way to final delivery to the customer.

We work on the design of the apps. For our first project, we asked Experion to mimic what we’d already developed for iOS. That was a good introduction, and it allowed us to build a working partnership. There was no iOS version to work for on the two most recent apps. We had to get used to working in a more agile way. We show them the designs and functionality that we need, then they work on getting those requirements into a stable app as quickly as possible.

How did you come to work with Experion?

Our general manager already had a relationship with their representative in Melbourne. I was introduced to him, and we built up a good rapport. I got a good understanding of what Experion offered, and I felt comfortable enough to try them for the initial project. They did a great job on that, and the rest is history.

How much have you invested with Experion?

We spend approximately AU$100,000 [$75,000].

What is the status of this engagement?

We started the work in August 2015, and it's completely ongoing. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

The first app that Experion worked on has now become a very complex app. The other two apps they’ve developed are also complex in terms of functionality. We’re very satisfied with our relationship.

There were initial bumps in the road, but we’ve now got a stable team at Experion. They are creating stable apps that are being used by a large part of the Australian transport industry. They should be very proud of what they’ve achieved. Our aim is to take over much more of the market space in Australia and New Zealand. Without those apps, we would be behind the game in terms of our competitors. The apps are putting us ahead of them in most cases.

How did Experion perform from a project management standpoint?

They are very proactive in terms of providing project plans and regular updates. The team is great at sticking to scope and budget. They’re good at providing releases by deadlines but can be slow at fixing up problems found during UAT [user acceptance testing].

What did you find most impressive about Experion?

They’re able to ramp up when required and to understand complex business requirements and turn those into extremely professional and intuitive mobile apps. Experion is a great extension to our development team, saving us from having to recruit and manage developers with completely different skill sets from our own.

Are there any areas Experion could improve?

There can be some communication problems, and they don’t always ask the right questions when they don’t understand a bug that needs to be fixed. This can result in some bug fixes taking longer than required. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There are some small delays.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They are a great extension to our team.
  • 5.0 NPS
    Willing to refer
    They are recommended.

Manufacturing App Development for Baby Product Retailer

"We're operating in a very competitive market. The app has helped us meet customer demands on time."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2015 - Apr. 2015
Project summary: 

Experion Technologies developed an Android app to process orders, manage inventory, and streamline warehousing procedures. They also implemented a delivery-tracking feature.

The Reviewer
 
501-1000 Employees
 
India
IT Director, Baby Product Retailer
 
Verified
The Review
Feedback summary: 

Experion delivered a successful app that streamlined operations and helped company flourish in a competitive market. Although their technical expertise is not the most advanced, their work was a clear success.

BACKGROUND

Please describe your organization.

We are an Indian manufacturer and distributor of baby-care products. We have over 100 retail stores in India, as well as 16 warehouses and 120 distributors. We have been in business for 20 years.

What is your position?

I am the head of IT for the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Experion Technologies?

We needed to develop a mobile application for order processing and inventory management.

SOLUTION

Please describe the scope of their involvement in greater detail.

Experion Technologies developed our Android app and its backend infrastructure.

Could you provide a sense of the size of this initiative in financial terms?

The cost of Experion Technologies' work has been 10 million INR (Indian Rupees) [$154,000 USD].

What is the status of this engagement?

We started working with Experion Technologies in the beginning of 2015. The app took three months to complete. We have contracted Experion Technologies for the development of some additional modules for the app, such as warehousing, van-tracking, and so on.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We have been using Experion Technologies' application successfully for the last two years for our warehousing, sales-order process and invoicing. Our workflow has gone to auto-mode because of it, and we have maintained our processes efficiently. The app is used by 200 people on a daily basis.

We needed to fulfill customer demands as early as possible since we're operating in a very competitive market. The app has helped us meet customer demands on time.

How did Experion Technologies perform from a project management standpoint?

Experion Technologies is very good in terms of their technical expertise and their service. The collaboration with the team has been good as well. Everything is positive.

Is there anything Experion Technologies could have improved or done differently?

Experion Technologies could improve the technical awareness of its team. They are not up-to-date compared to European counterparts.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile and CRM Development for Food Exporter

"Our project with Experion has definitely been successful. We've seen its benefits, especially for our ice cream business."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2015 - Ongoing
Project summary: 

Experion Technologies helped a large multinational improve productivity by tracking its field sales force and measuring sales metrics by developing a custom CRM system.

The Reviewer
 
5001 -10,000 Employees
 
Mumbai, India
Senior IT Manager, Food Exporter
 
Verified
The Review
Feedback summary: 

Experion Technologies successfully deployed a custom CRM system that worked well in dozens of countries. The data from the system has allowed the client to make strategic decisions for purchasing and distribution.

BACKGROUND

Introduce your business and what you do there.

We are a group of Indian exporters for buffalo meat. We are one of the largest exporters of this type of meat in the world, working with 63 countries mainly in the Gulf region. We have also ventured into products like oils and fats, bakery ingredients, vegetable pulps and purees, and so on.

I am the senior IT manager of the organization. I am in charge of all Oracle applications, including rollout implementations and support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We have recently ventured into the bakery and ice cream areas. We didn't have a CRM [customer relationship management] solution and were not able to track our field sales force. Particularly in the case of ice cream, we focus on B2B transactions, so sales tracking was very important.

We are using an Oracle ERP [enterprise resource planning] system, so we've evaluated their other offerings as well as ones from different vendors, and zeroed in on Experion as a partner.

SOLUTION

What was the scope of their involvement?

We have used Experion Technologies’ FieldMax solution, which is a salesforce and productivity tracking tool. It allows us to track each person's daily tasks as well as our overall sales.

We have leveraged Experion's help for other parts of our business, including support and development of applications from scratch for our other businesses. Experion Technologies is our IT partner for CRM and cloud-based solutions, as well as mobile applications.

How did you come to work with Experion Technologies?

We put together a list of requirements and assessed whether we could get these functionalities from our existing ERP software. It was not the case, and even if it was, it could not serve as a mobile solution. We sent out the requirements document to 5–7 vendors, including Microsoft and Experion Technologies. We had a demo session with each of them and evaluated the functionality of their proposed solutions. We also took feedback from the market, namely the companies who were already using those products. Based on this information, Experion was chosen as an application partner.

How much have you invested with Experion Technologies?

The cost of Experion's work has been substantial but fair.

What is the status of this engagement?

We started working with Experion more than two years ago. The collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our project with Experion has definitely been successful. We've seen its benefits, especially for our ice cream business. The platform has helped the person in charge of that area make decisive strategy calls. We are able to get reports of secondary sales and push schemes through to our distributors.

I am able to track my sales force better. In the past, I didn't have any evidence of their work with clients. Experion Technologies’ application provides GPS coordinates for each salesperson, so I can actually mark vendors in.

How did Experion Technologies perform from a project management standpoint?

Experion has a very good project management team. The person I've been in touch with is very down to earth and available for support.

What did you find most impressive about Experion Technologies?

In the software industry, after-sale support does matter, and we've had some very bad past experiences with other vendors. In Experion's case, the team has been very professional, is always one phone call away, and has always respected deadlines. Experion has actually pushed us to stick with the project plan.

Are there any areas Experion Technologies could improve?

Experion could open an office in Mumbai, but they're still only one call away, so it's not important.

What tips or recommendations could you share that might increase the likelihood of success with Experion Technologies?

Clients need to have basic business requirements clearly stated to Experion. With any IT company, we need to confirm that our goals have been properly understood in order to ensure a correct result.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Experion offered us good functionalities at an affordable cost.
  • 5.0 Quality
    Service & deliverables
    Our defect rate after the implementation has been below 0.5%.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend Experion to friends in other companies.

MVP App Development for Vanpooling Service

"The project was a resounding success considering we had only about 45 days to deliver from ideation to MVP [minimum viable product]."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Ongoing
Project summary: 

Experion Technologies helped a transportation company launch a new vanpooling service in Kuwait that allowed passengers to summon passenger vans to their homes via a mobile application.

The Reviewer
 
201-500 employees
 
Kuwait City, Kuwait
Systems & Service Delivery Manager, Vanpooling Service
 
Verified
The Review
Feedback summary: 

Experion Technologies was a key player in a successful product launch that is already generating revenue for the client. Their team was supportive, responsive, and worked quickly to deliver the MVP within 45 days.

BACKGROUND

City Group Co. K.S.C. (CGC) is a leading public transport operator in Kuwait. Through its Citybus division in Kuwait, CGC is committed to deploying global best practices towards providing the following: a reliable, safe, and pleasant service to all its passengers; a rewarding working environment for its staff; and effective, efficient, and environmentally friendly public transport solutions to its governmental and private sector clients.

In 2011, CGC's Citybus division will provide more than 40 million passenger journeys.

CGC also has three wholly-owned subsidiaries:

  • Transport and Warehousing Real Estate Group W.L.L. (TWREG) is engaged in providing dry and cold store facilities to a large number of customers in Kuwait.
  • Kuwait China Bus Company (KCBC) is the exclusive dealer of Yutong buses in Kuwait. Yutong is the world’s largest manufacturer of buses.
  • Boodai Aviation Group (BAG) is a leading full-service travel company.

My role as systems and service delivery manager is to manage all technology projects in public transport domain, infrastructure, and cloud services for CGC. I am also responsible for managing 34 staff members of the service delivery team on the bus route network.

OPPORTUNITY / CHALLENGE

Citybus was planning to launch a brand-new vanpooling operation which offered a door to door transport service. We needed to promote the service, educate on how it operates, and source information for the masses about their transport needs in the country. We also required the ability to book and pay online for the service. To be able to accomplish what was mentioned before, we had a unified opinion that we will need technology to assist with the roll out of the transport solution and daily management of the operation.

SOLUTION

Below is the detailed scope of the project with delivery dates that were met on time. Experion Technologies was responsible for deploying the complete end to end solution as listed below with post-delivery maintenance services.

01 August 2016 - Release 1: Representational Product

  • Homepage - static content: pooling concept, contact information, promotional information. It is assumed that CGC shall share the text content for this as per their marketing strategy.
  • User registration and login using email id.
  • Users can search existing running pools. The information shown will include: the start point, finish point, time of pick up, time of drop, days of the week for the operation, and monthly fee.
  • Users can propose new pools with details like start point, finish point, time of pick up, time of drop, days of the week for the operation, and beginning and ending date of the pool.
  • The start point and end point can be selected by clicking Google map on the screen.
  • The operator will be able to view the details of proposed pools and number of people interested in joining each pool.
  • If needed, Operator can modify the start time, start point, finish point, finish time, intermediate waypoints of the route, vehicle type, capacity, threshold, etc. of proposed pools. The Operator will set the fee for the pool.

01 September 2016 - Release 2: Minimum Viable Product

Includes all features in representational product release plus the following:

  • Homepage with static content updated about pricing structure, contact information, fleet information, and terms and conditions. It is assumed that CGC will share the textual content as per their legal/marketing strategy.
  • Users can search existing running pools. Information on the start point, end point, time of operation, days of week operated, seats available, fee, etc. will be presented to the user for each pool. The user can subscribe to the preferred pool. Once the subscription is confirmed, the user will be given a transaction reference number and presented with the list of office locations where the cash payment can be made.
  • If the user does not find a suitable running pool, they can propose a new pool with details like start point, finish point, time of pick up, time of drop, days of the week for the operation, and beginning and ending date of the pool. The user can point the pickup and drop locations by clicking on the Google map shown on the screen. Alternatively, he can look at pools proposed by other users and express interest in joining if he finds a good one.
  • The operator will be able to view the details of proposed pools and number of people interested in joining each pool.
  • If needed, the operator can modify the start time, start point, finish point, finish time, intermediate waypoints of the route, vehicle type, capacity, threshold, etc. of proposed pools. The operator will set the fee for the pool.
  • If the number of people interested in a proposed pool is higher than the defined threshold for the van, the Operator may decide to launch it as a running pool after defining the key attributes of the pool. At this point, an email will be sent to all the users who have expressed interest in joining that pool, advising them to log into the system and subscribe to the pool.
  • The operator will have the facility to add/remove vans in the service. Seating capacity and the minimum threshold of each van can be defined.
  • As and when a new pool is launched, the system will block an operating time slot for the allocated van during the pool’s active period. A new pool can be launched only if there is a free time slot left for the allocated van.
  • Cashiers will be able to enter details of payments received in cash from users, print receipts, and generate collection and due reports.
  • Fees will be fixed for a pool. Even if users board from an intermediate waypoint, the fee remains constant.
  • If a user drops out, there is no refund of paid fee. In that case, seat availability on that pool will be announced on the website to attract other users.
  • If more users drop out of a pool (below minimum operating threshold), then admin will receive a prompt, and operator may declare closure of the pool and set a final date. The final date will be after the passenger with the furthermost date of subscription expiry is served.
  • Integration with KNET for payments (credit/debit cards). It is assumed that CGC shall register with KNET and provide the credentials to Experion Technologies for this integration.
  • Private hire option and its configurations – for private hires, only contact details for CGC’s office will be included. This will be handled over phone or in person meetings.
  • Video on home page showing the usage of the vanpooling application.

08 September 2016 - Release 3: Van Pooling Standard Product

Includes all features in first and second release plus the following:

  • Facebook and Google Plus integration for user registration and login.
  • Capability for the customers to publish proposed pools on their Facebook page for canvassing friends.
  • SMS integration for notifications.
  • Analytical reports for management.

We had invited various companies to participate in a competitive tendering process, and Experion Technologies was chosen based on the highest rating received as part of the tender evaluation criteria. Also, Experion Technologies was selected based on their experience and know-how with the transport domain.

Our initial project engagement was in the $10,000–$50,000 range. We will soon be embarking on further development and expansion of the technology that will take the total project value to $200,000–$500,000 range.

RESULTS & FEEDBACK

The project was a resounding success considering we had only about 45 days to deliver from ideation to MVP [minimum viable product]. The project delivered the key criteria of promoting the concept with a self-explanatory video and allowed for the masses to be aware of this unique service offering. The key metric for us was revenue generation in the last quarter of 2016. After the launch of the service, we matched the expected revenue numbers. Unfortunately, I will not be able to share them due to confidentiality.

The unique feature about working with Experion Technologies was their staff availability throughout the project development and delivery considering they are in a different time zone. They are two hours and a half ahead of Kuwait. There was never a moment that you could not connect with True Voice Media to discuss the project. The staff was always flexible with their approach to our project requirements which were highly fluid considering the startup nature of the project. The staff was also highly knowledgeable and good at capturing our requirements in brief sessions. Updates were timely and allowed us to keep abreast of the project timeline.

Also, the management team at Experion Technologies was very supportive and did not allow for any change requests to be raised although we were often bringing new requirements to the table. We even added a different language as part of the development.

We have no criticism of the Experion Technologies team. We believe they are well placed to deal with a diverse nature of projects especially startups that bring new concepts to life.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development for Telecom Company

"Experion was able to capture our requirements precisely. They provided quality development and good documentation."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2015 - Ongoing
Project summary: 

Experion Technologies created apps on iOS and Android to help a client lure customers into hundreds of retail locations and indirect sales locations across the Middle East.

The Reviewer
 
51-200 Employees
 
Dubai, United Arab Emirates
Project Manager, Telecom Company
 
Verified
The Review
Feedback summary: 

Experion Technologies successfully delivered mobile applications that improved sales and customer visits. They excel in management, QA, and mobile development. 

BACKGROUND

Introduce your business and what you do there.

I am a project manager for a retail mobile company that was established in Dubai two years ago. We sell and repair mobile phones, with over 200 shops in the Middle East, including South Arabia. We sell phones through multiple channels, both direct and indirect shops. I am involved in application development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion?

We have a small development team of 20 people, but we occasionally have a need to outsource.

SOLUTION

What was the scope of their involvement?

Experion provided development for two of our projects. These were a tablet app for iOS and Android, and a website through which we control our telecom products.

How did you come to work with Experion?

We reviewed multiple Indian companies which we found online and through references, out of which Experion provided the best offer in terms of cost and support.

How much have you invested with Experion?

I cannot share this information.

What is the status of this engagement?

We started working with Experion two years ago. We continue using Experion for support services.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Experion was able to capture our requirements precisely. They provided quality development and good documentation. We are very happy with Experion's efforts. Customers have visited our shops as a result of our apps' impact, but I cannot share exact numbers.

How did Experion perform from a project management standpoint?

Experion's development, management, and QA teams were good and responded to us quickly. They were very open and supportive in delivering the product. Experion uses standard project tracking tools, which has made the process easy.

What did you find most impressive about Experion?

Experion's team has good technological expertise and they were able to deliver what we wanted. I'm quite happy with the outcome.

Are there any areas Experion could improve?

I've visited Experion's offices twice and never found something for them to improve.

What tips or recommendations could you share that might increase the likelihood of success with Experion?

I recommend that clients be very clear in their scopes, detailing what they expect to achieve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There were a few slips, but everything was manageable.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Nobody expected a perfect project plan, but it was important to have a good relationship with Experion in order to build our product.
  • 5.0 NPS
    Willing to refer
    I strongly recommend them.

Offshore Development Projects for IT Consultancy

"I selected them and continue to use them because I can see that the partners and owners are very closely involved in the actual business."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2011 - Ongoing
Project summary: 

Experion Technologies partners with a Swedish IT consultancy to deliver white-labeled client work. Experion focuses on architecture and its partner delivers mostly graphic design work.

The Reviewer
 
2-10 Employees
 
Stockholm, Sweden Area
Founder, Real Estate Startup
 
Verified
The Review
Feedback summary: 

Experion Technologies continues to satisfy end clients consistently. Unlike most offshore teams, they question the client and find better ways to meet the end goal.

BACKGROUND

Introduce your business and what you do there.

I run a large startup, along with a consulting business with a focus on doing local delivery of IT services in Sweden using partners abroad. I am the managing director and co-founder. Since I’m a startup person, I have been involved with several companies in the last 5–10 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion?

There were two things. First, we see them as our offshore partner for the startup and the company we are now running. Second, we still have projects where we help other clients get IT services done.

SOLUTION

What was the scope of their involvement?

For our company’s projects, we have 30% of the IT delivery done locally in Sweden and 70% done through Experion. For our clients, we coordinate locally and complement using Experion offshore. We know the business so we help with those processes and ideas while Experion handles mostly architectural and design works. Their work has been needed. We will quite often do the graphic design back in Sweden. Another way they support me is with their excellent business analysis team.

How did you come to work with Experion?

We went through quite an extended request for proposal process to find Experion. I looked for companies that were partner-owned, not too big and not too small. I’ve worked a lot with major, big offshore consulting firms, so I wanted to collaborate with a small or medium-sized firm. We stayed out of India because we saw the attrition rates were too high there.

How much have you invested with Experion?

Some years we paid about $100,000 and others less. It varied.

What is the status of this engagement?

We started working with them six or seven years ago. The development is ongoing and we’re still using them now.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our clients knew that we had standards already in place and that everything needed to be checked. Therefore, we gave quite strict orders to Experion, qualifying them according to processes. That way, we could say then to our clients that, “We worked on this order.” Also, it’s good that they can take on smaller pieces where you need a proof of concept, while also being able to do bigger projects. They offer good service to foreign clients like us.

How did Experion perform from a project management standpoint?

We try to go down there and meet them once or twice a year. That’s when we deep-dive into JIRA, backlogs, testing details, and other statistics. Typically, they are involved early on in our ideas.

What did you most impressive about Experion?

I selected them and continue to use them because I can see that the partners and owners are very closely involved in the actual business. Their consultants are very engaged on the ground. It’s not a big silo organization, which is really important. Experion works hard to have the attitude of daring to question and daring to have their own ideas, not just do what they’re asked to all the time. They question quite a lot, which we like. In contrast, a traditional offshore firm tends to say yes. That’s why we have continued to use Experion for such a long time.

Are there any areas Experion could improve?

Always. We can all do that. One piece that we are picking up on and I’m encouraging them to do more of is to reach further on usability and graphic design. It’s easier to build robust structures, but sometimes you need to simplify other products. It’s also on us to communicate this to them.

What tips or recommendations could you share that might increase the likelihood of success with Experion?

Meet them on-site. It’s a large project, so take your time and travel down. I think that investment is extremely efficient. Like any relationship, you get very close when you see it at hand. Everyone gets more engaged when they know you’ve shown up. They would do a good job anyway, but I think it’s one step further.

5.0
Overall Score We’ve built up a relationship with them, which is working very strong for us now.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Because of their extreme commitment, if something is slipping, they would take on things and work extremely hard.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    In general, their deliverables were very of high quality, but there are always some small improvements to be done in software.
  • 5.0 NPS
    Willing to refer
    I would recommend them.

Product Development for Transportation Data Nonprofit

"We keep industry standard metrics for the code delivered by Experion and have been happy with their work."

— Head of Strategic Applications, Transportation Nonprofit

 

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2011- Ongoing
Project summary: 

Experion Technologies provides developers to build out an existing road safety system. They deliver support, implementation, and customization work.

The Reviewer
 
51-200 Employees
 
Reading, United Kingdom
Head of Strategic Applications, Transportation Nonprofit
 
Verified
The Review
Feedback summary: 

Experion Technologies has produced software that works well every time due to good developers, strong project management, and communication. Their usability design function could improve, but the overall performance has been excellent.

BACKGROUND

Introduce your business and what you do there.

We provide organizations with the evidence-base to enable future innovation in transport. We have more than 1,000 clients across 145 countries, driving positive societal and economic benefit worldwide. We have a future-oriented approach for most areas of surface transport, specifically transport safety; human factors and behavioral science; intelligent transport systems; infrastructure asset management; and sustainability and climate change.

The organization is knowledge-based with a lot of futuristic research taking place for different transport challenges. Much of our research leads to the development of innovative software solutions. I head the strategic applications area of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Experion Technologies?

We had a product with a 15-year track record for managing safety. It was evolved internally during this period and has many implementations across the world, specifically in Africa, the Middle East, and East Asian regions. We had resource constraints around its scaling, so we approached Experion for help in delivering bigger, faster projects, including product re-engineering and implementation support.

SOLUTION

What was the scope of their involvement?

Our product is one of the leading traffic safety management solutions. Experion's essential role was re-engineering the product and helping us implement, customize, and support it.

How did you come to work with Experion Technologies?

We looked at several small to medium software vendors. We wanted to move away from the traditional outsourcing model to an outcome-based relationship where the risks are shared by the development partner. The partner would have some stake in terms of risk and in shaping the sectors of the whole product from a customer point of view. Beyond offering a set of requirements for the company to develop, they needed to be willing to invest in the product, making sure that it would be successful. Experion was ready for this commitment, they met the cost and technical requirements to start.

How much have you invested with Experion Technologies?

That information is private.

What is the status of this engagement?

We started working with Experion in 2011 and have an ongoing collaboration. The current version of our product was completed three to four years ago. After that time, it was continually evolved based on our roadmap. Customer-based implementations can last for one to 12 months, depending on the scope.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have had a committed and customer-focused team from Experion for the last five years for support and development. There has been very little change in time. We have renewed our five-year agreement with Experion recently. We keep industry standard metrics for the code delivered by Experion and have been extremely pleased with their work.

How did Experion Technologies perform from a project management standpoint?

The reason for our project's success is the strong project and product management professionals on Experion's team. They are proficient at keeping good documentation on top of emerging technologies and managing team resources. Individuals are also committed to the team with little attrition. Most of them have been with us from day one.

Are there any areas Experion Technologies could improve?

Experion could invest more to improve their engineering [UX/UI] function. Although I should admit that they are working on this constantly.

What tips or recommendations could you share that might increase the likelihood of success with Experion Technologies?

Make sure that you "know the team" and maintain good communication – both ways. For large product reengineering, it may be useful to start small and gradually scale up.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Experion Technologies met deadlines and provided good quality, fully meeting our requirements.
  • 4.5 Cost
    Value / within estimates
    Sticking to our original estimates is what makes our collaboration work. We have a fixed-price model with Experion Technologies, and there is never a change regarding cost once it's signed off, regardless of minor scope changes.
  • 4.5 Quality
    Service & deliverables
    So far, we haven't had any major issues with the product. The software is delivered on time, and it works every time. Experion Technologies is spot on in this regard.
  • 5.0 NPS
    Willing to refer