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Home Artificial Intelligence Chatbots

Top Chatbot Companies

Chatbot development companies build AI systems that understand and respond to customers in natural language through customer-support assistants, lead-qualification bots, voice agents, and task-completing AI agents. Modern builds are powered by large language models (LLMs) and generative AI rather than the rule-based scripts of earlier tools, so they can handle open-ended questions, reason over your own data, and resolve a large share of routine inquiries without a human agent.

A chatbot development company typically handles the full build: conversational design, natural language processing (NLP), integration with your CRM, helpdesk, and channels (web, WhatsApp, Slack, voice), retrieval and training on your proprietary content, then testing, deployment, and ongoing tuning. Many also offer related AI development work like machine learning, generative AI, and AI agents.

Costs vary widely by scope. Minimum project sizes among listed firms range from about $1,000 to $100,000+, with hourly rates from under $25 to roughly $200. Between $50–$99/hr is the most common band for established AI developers. As a rule of thumb, a simple proof-of-concept often starts around $10,000, while enterprise-grade builds can reach $250,000.

Ratings Updated: October 26, 2026
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10,122 Companies

AI Expertise: Chatbots & Conversational AI

List of the Top Chatbot Developers

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    deltAlyz Corp. Logotype

    deltAlyz Corp.

    4.9 24 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    $100 - $149 / hr
    2 - 9
    Vancouver, Canada

    Services provided

    40% AI Development
    40% Custom Software Development
    10% API Development +1
    10% Cloud Consulting & SI

    Focus Areas

    35% Chatbots & Conversational AI
    20% Computer Vision
    10% AI Recommendation Systems +5
    10% Cognitive Computing
    10% Machine Learning
    5% Natural Language Processing
    5% Robotics
    5% Voice and Speech Recognition

    deltAlyz Corp. is a versatile technology solutions company specializing in app development, data analytics, AI tools, and digital process automation. The company consistently receives high praise for its effective communication, timely delivery, and strong technical expertise, with 100% of reviewers highlighting their responsiveness and problem-solving skills. Clients repeatedly commend deltAlyz Corp. for their personable and knowledgeable approach, making them a reliable partner for diverse tech projects.

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    Reviews mention Patient

    deltAlyz Corp. received positive feedback regarding their patient approach during the project. Clients noted the project manager's ability to communicate technical solutions effectively to non-technical stakeholders, demonstrating a high level of patience. The overall sentiment reflects satisfaction with their adaptive and client-centric methodology, as well as their resilience in overcoming challenges. Clients expressed appreciation for the professional and communicative nature of deltAlyz Corp., leading to a successful project outcome.
    • Custom Software Development for Grant Processing System
      5.0 Nov 2, 2022

      Throughout the process, the project manager/contact point was very patient and effectively communicated technical solutions to a non-technical audience. In dealing with unexpected roadblocks and situations, the vendor showed resilience and adaptive thinking to deliver the end product on time. Overall we had a satisfying experience with the vendor throughout the entire development process.

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    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    deltAlyz Corp. has received positive feedback over the last six months, highlighting their effective communication, timely project delivery, and strong technical knowledge. Clients appreciated their ability to understand project needs and proactively address issues, resulting in successful outcomes such as the on-time completion of an MVP and the creation of a functional dashboard. One client noted the ease of collaboration and the company's personable approach, while another emphasized their responsiveness and reliability, indicating a high level of satisfaction.
    Read 2 Recent Reviews
    1 of 1 Chatbots & Conversational AI reviews is 5 stars
    Unknown avg. project cost

    Chatbots & Conversational AI Experience

    deltAlyz Corp. receives highly positive feedback for their work in Chatbots & Conversational AI, with clients praising their responsiveness and project management efficiency. One client noted the development of an AI chatbot that improved user access while reducing inquiries. Feedback highlights the expertise of deltAlyz Corp. in creating tailored solutions, with no reported areas for improvement. Overall, client sentiment reflects satisfaction with 100% positive remarks on their effectiveness.

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    Industry Experience

    deltAlyz Corp. has demonstrated significant expertise across various industries, notably in Medical, Information Technology, Energy & Natural Resources, and Manufacturing. Clients commend them for their excellent project management, responsiveness, and ability to deliver custom solutions that enhance operational efficiency. Overall sentiment is highly positive, with clients noting their strong communication skills and technical proficiency, making deltAlyz Corp. a suitable partner for organizations seeking innovative data integration and analytics solutions.

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    Medical Manufacturing Nonprofit eCommerce Consumer Products Healthcare Energy & natural resources Government Other Industry Wellness & Fitness Transportation Information technology Other industries
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  • Glued Network Logotype

    Glued Network

    Not yet reviewed

    $1,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    33% AI Consulting
    33% Demand Generation Marketing
    24% BI & Big Data Consulting & SI +1
    10% Low/No Code Development

    Focus Areas

    33% Chatbots & Conversational AI
    34% Machine Learning
    33% AI Recommendation Systems

    Glued Network is a data analytics company. They were established in 2008 and specialize in BI & big data consulting & SI and AI Consulting.

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  • Mediatopia Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Bristol, England

    Services provided

    40% Custom Software Development
    30% Web Development
    20% AI Development +1
    10% Web Design

    Focus Areas

    40% Chatbots & Conversational AI
    40% Natural Language Processing
    20% Machine Learning

    Mediatopia is a software development company. Founded in 2010, the company specializes in Custom Software Development and Web Development.

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  • Novasoft Logotype

    Novasoft

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    50% ERP Consulting and SI
    10% CRM Consulting and SI
    10% Generative AI +6
    5% AI Consulting
    5% AI Development
    5% BI & Big Data Consulting & SI
    5% IT Staff Augmentation
    5% IT Strategy Consulting
    5% Other IT Consulting and SI

    Focus Areas

    40% Chatbots & Conversational AI
    10% AI Recommendation Systems
    10% Cognitive Computing +4
    10% Machine Learning
    10% Natural Language Processing
    10% Robotics
    10% Voice and Speech Recognition

    Novasoft is an ERP consulting and SI company founded in 2023. The small team offers ERP consulting and SI and CRM consulting and SI.

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  • Pixelhop Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Newquay, England

    Services provided

    20% AI Development
    20% Custom Software Development
    20% Mobile App Development +3
    20% Web Development
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    40% Chatbots & Conversational AI
    40% Natural Language Processing
    20% Voice and Speech Recognition

    Pixelhop is a small web design company in Newquay, England and Brighton and Hove, England. The team focuses on Web Design and Custom Software Development.

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  • Red Threat Cyber Security Logotype

    Red Threat Cyber Security

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    60% Cybersecurity
    10% AI Agents
    10% Generative AI +2
    10% IT Managed Services
    10% Other IT Consulting and SI

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Red Threat Cyber Security is a Cybersecurity company based in Gampaha, Sri Lanka. Launched in 2022, the team offers Cybersecurity and IT managed services.

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  • WaterMill | Digital Agency Logotype

    WaterMill | Digital Agency

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    25% Web Design
    25% Web Development
    15% Custom Software Development +4
    15% UX/UI Design
    10% Generative AI
    5% Branding
    5% Mobile App Development

    Focus Areas

    50% Chatbots & Conversational AI
    25% AI Recommendation Systems
    15% Natural Language Processing +1
    10% Machine Learning

    WaterMill | Digital Agency, a small web design agency, is located in Alton, England and Saint-Jean-d'Aulps, France. Their services include Web Design and Web Development.

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  • Writegenic AI Logotype

    Writegenic AI

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9

    Services provided

    20% AI Development
    20% Advertising
    20% Generative AI +2
    20% Search Engine Optimization
    20% Staffing

    Focus Areas

    20% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Machine Learning +2
    20% Natural Language Processing
    20% Robotics

    Founded in 2020, Writegenic AI is an Advertising company. The small team focuses on Advertising and Search Engine Optimization.

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  • Pioneer Spirit Logotype

    Pioneer Spirit

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    25% Video Production
    20% Corporate Photography
    15% Social Media Marketing +4
    10% Branding
    10% Content Marketing
    10% Generative AI
    10% Marketing Strategy

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Small video production company Pioneer Spirit, is headquartered in Nashville, Tennessee. Their services include Video Production and Corporate Photography.

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  • Codeguys Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Chester, England

    Services provided

    20% AI Development
    20% IT Managed Services
    20% Mobile App Development +2
    20% Search Engine Optimization
    20% Web Design

    Focus Areas

    40% Chatbots & Conversational AI
    40% Natural Language Processing
    20% Machine Learning

    Codeguys is an artificial intelligence development company established in 2019. The small team specializes in Artificial Intelligence and IT managed services.

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  • InterHive Logotype

    Not yet reviewed

    $5,000+
    $300+ / hr
    2 - 9
    Westville, South Africa

    Services provided

    12% AI Agents
    11% AI Consulting
    11% Branding +6
    11% Content Marketing
    11% Direct Marketing
    11% Email Marketing
    11% Generative AI
    11% Marketing Strategy
    11% Social Media Marketing

    Focus Areas

    50% Chatbots & Conversational AI
    40% AI Recommendation Systems
    10% Cognitive Computing

    InterHive is an AI Agents company launched in 2025. Headquartered in Westville, South Africa, the team specializes in AI Agents and Branding.

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  • Baer On Marketing Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Portland, OR

    Services provided

    40% Business Consulting
    30% AI Consulting
    30% Marketing Strategy

    Focus Areas

    25% Chatbots & Conversational AI
    25% Cognitive Computing
    25% Computer Vision +1
    25% Machine Learning

    Established in 2010, Baer On Marketing is a Business Consulting company. The company specializes in Business Consulting and Marketing Strategy, and is small.

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  • HGR Solutions Logotype

    HGR Solutions

    5.0 1 review
    $5,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    20% Cloud Consulting & SI
    20% Robotics Process Automation
    20% Web Development +4
    10% AI Consulting
    10% Custom Software Development
    10% Low/No Code Development
    10% Mobile App Development

    Focus Areas

    15% Chatbots & Conversational AI
    15% Cognitive Computing
    15% Computer Vision +5
    15% Machine Learning
    10% AI Recommendation Systems
    10% Natural Language Processing
    10% Robotics
    10% Voice and Speech Recognition

    HGR Solutions offers customized workflow automation services, focusing on tasks such as social media scheduling, report generation, and content approval. Reviews highlight their technical proficiency, client-centric approach, and the significant improvements in efficiency and productivity they bring to client operations. Overall, clients commend HGR Solutions for their tailored solutions, effective project management, and responsive communication.

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    More responsive than most other service providers

    HGR Solutions is very responsive

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  • Dev Monks Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Dhaka, Bangladesh

    Services provided

    20% AI Agents
    20% Custom Software Development
    15% API Development +5
    15% Generative AI
    15% Mobile App Development
    5% E-Commerce Development
    5% Enterprise App Modernization
    5% Web Development

    Focus Areas

    20% Chatbots & Conversational AI
    25% Computer Vision
    20% Natural Language Processing +4
    15% AI Recommendation Systems
    10% Voice and Speech Recognition
    5% Cognitive Computing
    5% Machine Learning

    Dev Monks is an AI Agents company. The team offers AI Agents and Custom Software Development and is located in Dhaka, Bangladesh and Mount Arlington, New Jersey.

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  • Valueans Logotype

    4.7 3 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Hillsborough Township, NJ

    Services provided

    20% Mobile App Development
    20% Web Development
    10% AI Development +5
    10% Custom Software Development
    10% Low/No Code Development
    10% Other Application Development
    10% UX/UI Design
    10% Web Design

    Focus Areas

    35% Chatbots & Conversational AI
    35% Machine Learning
    15% AI Recommendation Systems +1
    15% Computer Vision

    Valueans is a SaaS and MVP development company that ships production-ready products in 4–8 weeks at a fixed price. Powered by the ReOps Framework — 50,000+ pre-built components covering auth,

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  • dhero.studio Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    2 - 9
    București, Romania

    Services provided

    16% Web Development
    12% AI Development
    12% Branding +5
    12% E-Commerce Development
    12% Low/No Code Development
    12% Product Design
    12% UX/UI Design
    12% Web Design

    Focus Areas

    50% Chatbots & Conversational AI
    50% AI Recommendation Systems

    dhero.studio helps founder-led businesses in the UK, Europe and North America launch, sell and scale with a brand, a website and the back-office platform behind it, from one senior

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  • Mudano Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Edinburgh , Scotland

    Services provided

    40% Custom Software Development
    30% AI Development
    30% IT Strategy Consulting

    Focus Areas

    10% Chatbots & Conversational AI
    100% Machine Learning
    30% Cognitive Computing +1
    30% Natural Language Processing

    Software development firm Mudano is headquartered in Edinburgh , Scotland. Founded in 2014, the team specializes in Custom Software Development and Artificial Intelligence.

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  • UPTHRUST Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Antwerpen, Belgium

    Services provided

    10% AI Consulting
    10% Social Media Marketing
    5% AI Development +15
    5% Content Marketing
    5% Conversion Optimization
    5% Digital Strategy
    5% E-Commerce Development
    5% Ecommerce Marketing
    5% Email Marketing
    5% Generative AI
    5% Marketing Strategy
    5% Mobile & App Marketing
    5% Mobile App Development
    5% Pay Per Click
    5% Search Engine Optimization
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Focus Areas

    20% Chatbots & Conversational AI
    20% Machine Learning
    10% AI Recommendation Systems +5
    10% Cognitive Computing
    10% Computer Vision
    10% Natural Language Processing
    10% Robotics
    10% Voice and Speech Recognition

    UPTHRUST is a social media marketing company established in 2018. The midsize team offers Social Media Marketing and AI Consulting.

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  • Buxykay SEO Services Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    Freelancer
    Houston, TX

    Services provided

    70% Search Engine Optimization
    20% Content Marketing
    10% Generative AI

    Focus Areas

    75% Chatbots & Conversational AI
    15% Machine Learning
    10% Natural Language Processing

    Buxykay SEO Services is a small SEO company. They specialize in Search Engine Optimization and Content Marketing and were established in 2023.

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  • Black Sheep Media LLC Logotype

    Black Sheep Media LLC

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    35% AI Agents
    35% Marketing Strategy
    10% AI Consulting +3
    10% Email Marketing
    5% CRM Consulting and SI
    5% Social Media Marketing

    Focus Areas

    25% Chatbots & Conversational AI
    75% AI Recommendation Systems

    Black Sheep Media LLC is an AI Agents company. The firm is located in Greensboro, North Carolina. Their team offers AI Agents and Marketing Strategy.

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  • At9BeOnline Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49
    New Delhi, India

    Services provided

    15% Ecommerce Marketing
    10% AI Development
    10% Packaging Design +11
    10% UX/UI Design
    10% Web Design
    5% Advertising
    5% Email Marketing
    5% Logo
    5% Mobile & App Marketing
    5% Mobile App Development
    5% Other Digital Marketing
    5% Search Engine Optimization
    5% Social Media Marketing
    5% Web Development

    Focus Areas

    35% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Natural Language Processing +2
    15% Machine Learning
    10% Robotics

    At9BeOnline offers comprehensive online presence services, including social media management and website hosting. Reviews highlight their exceptional customer service, effective communication, and tailored solutions, with clients noting significant improvements in their online visibility. The company's dedication and attention to detail make them a standout choice among IT service providers.

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  • Grey8 Technologies Private Limited Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9
    Hyderabad, India

    Services provided

    25% AI Agents
    20% AI Consulting
    20% Custom Software Development +2
    20% Enterprise App Modernization
    15% AI Development

    Focus Areas

    35% Chatbots & Conversational AI
    35% Machine Learning
    30% AI Recommendation Systems

    Grey8 Technologies Private Limited is an AI Agents company. The Hyderabad, India-based agency offers AI Agents and AI Consulting.

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  • AutoBiscuit Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Melbourne, Australia

    Services provided

    35% AI Development
    35% Logistics & Supply Chain Consulting
    15% AI Consulting +1
    15% Warehousing & Distribution

    Focus Areas

    10% Chatbots & Conversational AI
    40% AI Recommendation Systems
    30% Voice and Speech Recognition +1
    20% Natural Language Processing

    AutoBiscuit is a Melbourne, Australia-based Logistics & Supply Chain Consulting company. The team specializes in Logistics & Supply Chain Consulting and Artificial Intelligence.

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  • Arsmoon Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Vinnytsia, Ukraine

    Services provided

    65% Web Development
    10% AI Development
    10% Mobile App Development +2
    10% UX/UI Design
    5% IoT Development

    Focus Areas

    10% Chatbots & Conversational AI
    50% Natural Language Processing
    40% Machine Learning

    Established in 2015, Arsmoon is a small Vinnytsia, Ukraine-based web development firm. Their services include Web Development and UX/UI Design.

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  • Pro SolutionX Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    London, England

    Services provided

    35% Custom Software Development
    20% AI Development
    20% Web Development +3
    10% AI Agents
    10% IT Strategy Consulting
    5% AI Consulting

    Focus Areas

    30% Chatbots & Conversational AI
    25% Natural Language Processing
    15% Machine Learning +4
    10% Computer Vision
    10% Voice and Speech Recognition
    5% AI Recommendation Systems
    5% Cognitive Computing

    In London, England and Jessore, Bangladesh, Pro SolutionX Ltd is a software development firm. Their services include Custom Software Development and Artificial Intelligence.

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  • Raisense Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Тошкент, Uzbekistan

    Services provided

    30% Web Development
    20% Mobile App Development
    15% AI Development +3
    15% UX/UI Design
    10% AR/VR Development
    10% Web Design

    Focus Areas

    10% Chatbots & Conversational AI
    60% Cognitive Computing
    30% Machine Learning +2
    10% Natural Language Processing
    10% Robotics

    Small web development firm Raisense, is headquartered in Тошкент, Uzbekistan. The team offers Web Development and Mobile App Development.

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  • Bluhook Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    2 - 9
    Atlanta, GA

    Services provided

    30% AI Agents
    25% Search Engine Optimization
    20% Web Development +2
    15% AI Consulting
    10% AI Development

    Focus Areas

    40% Chatbots & Conversational AI
    15% Cognitive Computing
    15% Voice and Speech Recognition +4
    10% Machine Learning
    10% Natural Language Processing
    5% AI Recommendation Systems
    5% Computer Vision

    Bluhook is an AI Agents company. They focus on AI Agents and Search Engine Optimization and were launched in 2016. The agency is in Atlanta, Georgia.

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  • Method Analytics Ltd Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Leeds, England

    Services provided

    35% AI Development
    35% BI & Big Data Consulting & SI
    10% Business Consulting +2
    10% Digital Strategy
    10% Marketing Strategy

    Focus Areas

    30% Chatbots & Conversational AI
    100% Machine Learning
    30% Cognitive Computing +1
    10% Natural Language Processing

    Artificial intelligence development company Method Analytics Ltd is based in Leeds, England. Their services include Artificial Intelligence and BI & big data consulting & SI.

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  • Aleph Null s.r.o. Logotype

    Aleph Null s.r.o.

    Not yet reviewed

    $100,000+
    $150 - $199 / hr
    2 - 9

    Services provided

    15% AI Development
    15% Custom Software Development
    15% Mobile App Development +5
    15% Web Development
    10% API Development
    10% Other Application Development
    10% Product Design
    10% UX/UI Design

    Focus Areas

    50% Chatbots & Conversational AI
    50% Machine Learning

    Established in 2018, Aleph Null s.r.o. Is a small software development company. Their team offers Custom Software Development and Web Development.

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  • TechnovedaAI Software Solutions Logotype

    TechnovedaAI Software Solutions

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    20% AI Development
    20% API Development
    20% Blockchain +2
    20% Custom Software Development
    20% Web Development

    Focus Areas

    45% Chatbots & Conversational AI
    20% AI Recommendation Systems
    20% Voice and Speech Recognition +1
    15% Computer Vision

    TechnovedaAI Software Solutions is an API Development company. The team focuses on API Development and Custom Software Development, and the firm is based in Nasik, India.

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  • Vizaos - A part of XONIK Group. Logotype

    Vizaos - A part of XONIK Group.

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    30% AI Consulting
    15% Digital Strategy
    15% IT Strategy Consulting +4
    10% Marketing Strategy
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    35% Chatbots & Conversational AI
    30% Voice and Speech Recognition
    15% AI Recommendation Systems +2
    10% Machine Learning
    10% Natural Language Processing

    AI Consulting company Vizaos - A part of XONIK Group.  was launched in 2006. The team specializes in AI Consulting and Digital Strategy and is based in Bhopal, India.

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  • ReadNRevise Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Ghaziabad, India

    Services provided

    20% AI Development
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    45% Chatbots & Conversational AI
    30% Natural Language Processing
    15% Voice and Speech Recognition +1
    10% Robotics

    Established in 2023, ReadNRevise, a small cloud consulting & SI company, is located in Ghaziabad, India. Their team provides cloud consulting & SI and Cybersecurity.

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  • Brillarix Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Jaipur, India

    Services provided

    20% AI Development
    20% Low/No Code Development
    20% Mobile App Development +4
    20% Web Development
    10% UX/UI Design
    5% API Development
    5% Custom Software Development

    Focus Areas

    45% Chatbots & Conversational AI
    15% Machine Learning
    10% AI Recommendation Systems +3
    10% Computer Vision
    10% Natural Language Processing
    10% Voice and Speech Recognition

    Brillarix is a Jaipur, India-based web development company. They offer Web Development and Mobile App Development.

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  • EliteForce Tech Ltd. Logotype

    EliteForce Tech Ltd.

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    30% Mobile App Development
    30% Web Development
    20% Custom Software Development +2
    15% AI Development
    5% Generative AI

    Focus Areas

    45% Chatbots & Conversational AI
    20% Natural Language Processing
    10% Cognitive Computing +3
    10% Computer Vision
    10% Voice and Speech Recognition
    5% Machine Learning

    Located in Calgary, Canada, EliteForce Tech Ltd. Is an application development firm. They focus on Mobile App Development and Web Development.

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  • AireStream Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Leeds, England

    Services provided

    25% AI Consulting
    25% Marketing Strategy
    20% Search Engine Optimization +3
    15% Conversion Optimization
    10% AI Development
    5% Content Marketing

    Focus Areas

    30% Chatbots & Conversational AI
    55% AI Recommendation Systems
    10% Voice and Speech Recognition +1
    5% Machine Learning

    AireStream is an AI Consulting company located in Leeds, England. They offer AI Consulting and Marketing Strategy and were founded in 2026.

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  • Web Bits Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Union, NJ

    Services provided

    15% API Development
    15% Low/No Code Development
    10% AI Agents +7
    10% AI Development
    10% Custom Software Development
    10% Mobile App Development
    10% Web Design
    10% Web Development
    5% E-Commerce Development
    5% Enterprise App Modernization

    Focus Areas

    55% Chatbots & Conversational AI
    25% AI Recommendation Systems
    5% Cognitive Computing +3
    5% Machine Learning
    5% Natural Language Processing
    5% Voice and Speech Recognition

    Web Bits is an API Development company launched in 2014. The company focuses on API Development and Low/No Code Development, and is small.

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  • Ajaix Technologies Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Mansehra, Pakistan

    Services provided

    5% AI Agents
    5% AI Development
    5% API Development +17
    5% Application Management & Support
    5% Blockchain
    5% Custom Software Development
    5% DevOps Managed Services
    5% E-Commerce Development
    5% Enterprise App Modernization
    5% Generative AI
    5% Graphic Design
    5% IoT Development
    5% Logo
    5% Microservices Architecture Services
    5% Mobile App Development
    5% Packaging Design
    5% Product Design
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Focus Areas

    55% Chatbots & Conversational AI
    45% AI Recommendation Systems

    Ajaix Technologies is an application development company. Established in 2025, the team provides Mobile App Development and Custom Software Development.

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  • Binary Logotype

    Binary

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    20% AI Development
    20% API Development
    20% Mobile App Development +4
    20% Web Development
    10% BI & Big Data Consulting & SI
    5% Application Management & Support
    5% IT Staff Augmentation

    Focus Areas

    45% Chatbots & Conversational AI
    20% Machine Learning
    10% AI Recommendation Systems +3
    10% Natural Language Processing
    10% Voice and Speech Recognition
    5% Computer Vision

    Launched in 2025, Binary is a small web development firm. Their services include Web Development and Mobile App Development.

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    View Profile
  • Intleacht AI Systems Logotype

    Intleacht AI Systems

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    20% AI Consulting
    20% Digital Strategy
    20% Generative AI +2
    20% Marketing Strategy
    20% Search Engine Optimization

    Focus Areas

    25% Chatbots & Conversational AI
    45% Natural Language Processing
    15% Cognitive Computing +1
    15% Machine Learning

    Intleacht AI Systems is a small Las Vegas, Nevada-based AI Consulting company. Their services include AI Consulting and Digital Strategy.

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    View Profile
  • Kopoka Logotype

    Kopoka

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    55% AI Development
    45% Custom Software Development

    Focus Areas

    10% Chatbots & Conversational AI
    30% AI Recommendation Systems
    30% Cognitive Computing +2
    15% Machine Learning
    15% Voice and Speech Recognition

    Kopoka is an Iizuka, Japan-based artificial intelligence development company. Launched in 2018, the team provides Artificial Intelligence and Custom Software Development.

    Read more
    View Profile
  • Daydream Media Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Pune, India

    Services provided

    25% Performance Marketing
    25% Social Media Marketing
    15% Marketing Strategy +3
    15% Video Production
    10% Generative AI
    10% Graphic Design

    Focus Areas

    55% Chatbots & Conversational AI
    10% AI Recommendation Systems
    10% Cognitive Computing +3
    10% Natural Language Processing
    10% Voice and Speech Recognition
    5% Machine Learning

    Daydream Media, a Performance Marketing company, was established in 2025. They offers Performance Marketing and Social Media Marketing.

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    View Profile
  • Imhauser Technologies Logotype

    Imhauser Technologies

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    30% Custom Software Development
    25% AI Development
    20% AI Consulting +2
    15% IT Strategy Consulting
    10% IT Managed Services

    Focus Areas

    20% Chatbots & Conversational AI
    40% AI Recommendation Systems
    40% Voice and Speech Recognition

    Established in 2025, Imhauser Technologies is a software development company. Their services include Custom Software Development and Artificial Intelligence.

    Read more
    View Profile
  • Blackout Colors Logotype

    Blackout Colors

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    30% E-Commerce Development
    20% Custom Software Development
    20% Web Development +2
    15% AI Development
    15% CRM Consulting and SI

    Focus Areas

    50% Chatbots & Conversational AI
    45% Natural Language Processing
    5% Cognitive Computing

    Launched in 2020, Blackout Colors is a small Buenos Aires, Argentina-based e-commerce development firm. Their team provides E-Commerce Development and Custom Software Development.

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    View Profile
  • LeverageAxiom Consulting Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9
    Bengaluru, India

    Services provided

    40% Business Consulting
    30% AI Development
    20% IT Strategy Consulting +1
    10% Financial Consulting

    Focus Areas

    20% Chatbots & Conversational AI
    40% Machine Learning
    20% Cognitive Computing +1
    20% Natural Language Processing

    LeverageAxiom Consulting is a Business Consulting company. Launched in 2021, the agency is based in Bengaluru, India. Their services include Business Consulting and Artificial Intelligence.

    Read more
    View Profile
  • vaux Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Surat, India

    Services provided

    20% UX/UI Design
    15% AI Development
    15% Mobile App Development +5
    15% Web Development
    10% AI Consulting
    10% Generative AI
    10% IT Managed Services
    5% Social Media Marketing

    Focus Areas

    15% Chatbots & Conversational AI
    25% Computer Vision
    15% AI Recommendation Systems +4
    15% Cognitive Computing
    15% Robotics
    10% Natural Language Processing
    5% Voice and Speech Recognition

    Vaux is an user experience agency. The Surat, India-based company was established in 2022. Their services include UX/UI Design and Artificial Intelligence.

    Read more
    View Profile
  • ko-bot Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Brno, Czech Republic

    Services provided

    70% Advertising
    15% AI Development
    15% Social Media Marketing

    Focus Areas

    100% Chatbots & Conversational AI
    25% Machine Learning
    25% Natural Language Processing +2
    25% Robotics
    15% Cognitive Computing

    Advertising company ko-bot is headquartered in Brno, Czech Republic. They specialize in Advertising and Artificial Intelligence.

    Read more
    View Profile
  • CodeInnovationLab Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kyiv, Ukraine

    Services provided

    15% AI Development
    15% Application Testing
    15% E-Commerce Development +4
    15% Mobile App Development
    15% UX/UI Design
    15% Web Development
    10% Logo

    Focus Areas

    100% Chatbots & Conversational AI

    In Kyiv, Ukraine, CodeInnovationLab is a small UX design company. Their services include UX/UI Design and Web Development.

    Read more
    View Profile
  • Client Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    St. Peters, MO

    Services provided

    20% Search Engine Optimization
    20% Social Media Marketing
    15% AI Consulting +3
    15% Mobile App Development
    15% Web Design
    15% Web Development

    Focus Areas

    100% Chatbots & Conversational AI

    Client Studio is a small St. Peters, Missouri-based social media marketing company. The team specializes in Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile
  • The Social Bear Logotype

    4.5 3 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Noida, India

    Services provided

    15% Web Design
    10% AI Development
    10% Generative AI +9
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development
    5% AI Consulting
    5% Ecommerce Marketing
    5% Other Digital Marketing
    5% Performance Marketing
    5% Product Marketing

    Focus Areas

    15% Chatbots & Conversational AI
    40% AI Recommendation Systems
    15% Voice and Speech Recognition +5
    10% Natural Language Processing
    5% Cognitive Computing
    5% Computer Vision
    5% Machine Learning
    5% Robotics

    The Social Bear is a full-service digital agency based in Noida, India, serving clients across the US, UK, UAE, and Kuwait since 2017. With a team of 65+ specialists, we deliver SEO, web design

    Read more
    See all 3 projects
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  • Packet39 Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    London, Canada

    Services provided

    30% AR/VR Development
    20% AI Development
    20% Custom Software Development +2
    20% IoT Development
    10% Web Design

    Focus Areas

    35% Chatbots & Conversational AI
    35% Cognitive Computing
    30% Natural Language Processing

    Artificial intelligence development company Packet39 is headquartered in London, Canada. They provide Artificial Intelligence and AR/VR development and were founded in 2015.

    Read more
    View Profile
  • Kopp Online Marketing Consulting Logotype

    Kopp Online Marketing Consulting

    Not yet reviewed

    $1,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    35% Search Engine Optimization
    15% Content Marketing
    15% Digital Strategy +4
    10% Generative AI
    10% Marketing Strategy
    10% Other Digital Marketing
    5% Branding

    Focus Areas

    45% Chatbots & Conversational AI
    35% Natural Language Processing
    10% AI Recommendation Systems +1
    10% Machine Learning

    SEO services firm Kopp Online Marketing Consulting offers Search Engine Optimization and Digital Strategy. They were launched in 2009.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appinventiv
2 ScienceSoft
3 Merixstudio
4 Experion Technologies
5 Boldare
6 ZONE3000
7 BlueLabel
8 Fingent
9 Software Mind S.A.
10 Riseup Labs
11 Mallow Technologies Private Limited
12 Quytech
13 Edvantis
14 Simform
15 Dualboot Partners

List of the Top 15 Chatbot Developers

  1. Appinventiv Logotype

    Appinventiv

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Noida, India

    Ability to deliver

    36.5/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    40% AI Development
    35% Chatbots & Conversational AI
    60% Other
    View Profile Visit Website
  2. ScienceSoft Logotype

    ScienceSoft

    $5,000+
    $50 - $99 / hr
    250 - 999
    McKinney, TX

    Ability to deliver

    35.8/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    80% AI Development
    70% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  3. Merixstudio Logotype

    Merixstudio

    $25,000+
    $50 - $99 / hr
    50 - 249
    Poznań, Poland

    Ability to deliver

    36.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    7.3/10 Market Presence

    Service focus

    50% AI Development
    60% Chatbots & Conversational AI
    50% Other
    View Profile Visit Website
  4. Experion Technologies Logotype

    Experion Technologies

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Plano, TX

    Ability to deliver

    36.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  5. Boldare Logotype

    Boldare

    $25,000+
    $50 - $99 / hr
    50 - 249
    Gliwice, Poland

    Ability to deliver

    37.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    25% AI Development
    80% Chatbots & Conversational AI
    75% Other
    View Profile Visit Website
  6. ZONE3000 Logotype

    ZONE3000

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    33.8/40.0
    18.8/20 Reviews
    9.7/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    35% AI Development
    35% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website
  8. Fingent Logotype

    Fingent

    $25,000+
    $25 - $49 / hr
    250 - 999
    White Plains, NY

    Ability to deliver

    36.5/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  9. Software Mind S.A. Logotype

    Software Mind S.A.

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    35.2/40.0
    19/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    15% AI Development
    40% Chatbots & Conversational AI
    85% Other
    View Profile Visit Website
  10. Riseup Labs Logotype

    Riseup Labs

    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Ability to deliver

    34/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    55% AI Development
    40% Chatbots & Conversational AI
    45% Other
    View Profile Visit Website
  11. Mallow Technologies Private Limited Logotype

    Mallow Technologies Private Limited

    $10,000+
    < $25 / hr
    250 - 999
    Karur, India

    Ability to deliver

    34/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% AI Development
    55% Chatbots & Conversational AI
    75% Other
    View Profile Visit Website
  12. Quytech Logotype

    Quytech

    $10,000+
    < $25 / hr
    250 - 999
    Gurugram, India

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% AI Development
    30% Chatbots & Conversational AI
    45% Other
    View Profile Visit Website
  13. Edvantis Logotype

    Edvantis

    $10,000+
    $25 - $49 / hr
    250 - 999
    Rzeszów, Poland

    Ability to deliver

    34.1/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% AI Development
    40% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  14. Simform Logotype

    Simform

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Orlando, FL

    Ability to deliver

    35.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    20% AI Development
    25% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  15. Dualboot Partners Logotype

    Dualboot Partners

    $75,000+
    Undisclosed
    250 - 999
    Charlotte, NC

    Ability to deliver

    35/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    35% AI Development
    30% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website
  16. Arcanys Logotype

    Arcanys

    $100,000+
    $25 - $49 / hr
    250 - 999
    Cebu City, Philippines

    Ability to deliver

    35.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% AI Development
    40% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  17. Synergy Labs Logotype

    Synergy Labs

    $25,000+
    $50 - $99 / hr
    50 - 249
    Hollywood, FL

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% AI Development
    30% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  18. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    32% AI Development
    20% Chatbots & Conversational AI
    68% Other
    View Profile Visit Website
  19. Cheesecake Labs – AI, Data, & Product Logotype

    Cheesecake Labs – AI, Data, & Product

    $50,000+
    $50 - $99 / hr
    50 - 249
    San Francisco, CA

    Ability to deliver

    34.4/40.0
    20/20 Reviews
    10/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    60% AI Development
    50% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  20. Datavise Logotype

    Datavise

    $5,000+
    $50 - $99 / hr
    10 - 49

    Ability to deliver

    32.3/40.0
    20/20 Reviews
    9.3/10 Clients & Experience
    3/10 Market Presence

    Service focus

    80% AI Development
    100% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  21. Architech Logotype

    Architech

    $10,000+
    $50 - $99 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    36.2/40.0
    17.8/20 Reviews
    9.8/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    60% AI Development
    30% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  22. Geniusee Logotype

    Geniusee

    $10,000+
    $25 - $49 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    35.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% AI Development
    50% Chatbots & Conversational AI
    90% Other
    View Profile Visit Website
  23. WPWeb Infotech Logotype

    WPWeb Infotech

    $25,000+
    < $25 / hr
    250 - 999
    Ahmedabad, India

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  24. Cody Solutions Logotype

    Cody Solutions

    $50,000+
    $50 - $99 / hr
    250 - 999
    Austin, TX

    Ability to deliver

    31.9/40.0
    18/20 Reviews
    10/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    40% AI Development
    45% Chatbots & Conversational AI
    60% Other
    View Profile Visit Website
  25. NineTwoThree AI Studio Logotype

    NineTwoThree AI Studio

    $100,000+
    $100 - $149 / hr
    50 - 249
    Danvers, MA

    Ability to deliver

    34.6/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    80% AI Development
    40% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  26. Empat Logotype

    Empat

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    36/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    20% AI Development
    30% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  27. Startup House Logotype

    Startup House

    $10,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    31.5/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    60% AI Development
    75% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  28. Vention Logotype

    Vention

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    37.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% AI Development
    10% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  29. MonogramGroup Logotype

    MonogramGroup

    $10,000+
    $200 - $300 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    33.9/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% AI Development
    100% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  30. Onix-Systems Logotype

    Onix-Systems

    $25,000+
    $25 - $49 / hr
    250 - 999
    Kropyvnytskyi, Ukraine

    Ability to deliver

    34.6/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    35% AI Development
    25% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website

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Artificial Intelligence Scaling
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Chatbot Company FAQs

Looking for a chatbot company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a chatbot company, from pricing and services to results and red flags.

Clutch evaluates firms that design conversational AI and chatbot customer engagement solutions based on a proprietary methodology. The top chatbot companies for 2026 include:

  1. Edvantis

  2. Cheesecake Labs

  3. AnyforSoft

  4. Software Mind S.A.

  5. Mallow Technologies Private Limited

  6. Dualboot Partners

  7. Simform

  8. Deviniti

  9. Fingent

  10. Cody Solutions

  11. Dotsquares

  12. Quytech

  13. Geniusee

  14. Boldare

  15. KITRUM

A custom chatbot build typically takes 8 to 12 weeks. Simple, single-channel deployments can launch faster, while enterprise or regulated builds. Builds with multiple integrations, data training, and security review take longer. Timeline is driven mainly by integration complexity, the amount of proprietary data the model is trained on, and the depth of testing before launch.

Custom chatbot projects on Clutch generally start at a $1,000–$10,000 minimum for a focused build or proof-of-concept and scale to $100,000–$250,000+ for enterprise-grade systems. Hourly rates range from under $25 to about $200, with $50–$99/hr the most common band for established AI development firms. The main cost drivers are whether the bot uses a custom LLM/generative-AI stack or a simpler rule-based flow, the number of integrations (CRM, helpdesk, channels), how much training on proprietary data is required, and compliance needs.

Off-the-shelf SaaS chatbots deploy fast and cost the least up front, but limit customization, data control, and deep integration. A custom build from a development company takes longer — commonly 8–12 weeks — and costs more initially, but it's tailored to your workflows, integrates with your existing systems, keeps your data under your control, and scales as needs grow. A useful rule of thumb: choose off-the-shelf for simple FAQ deflection on a tight budget; choose a custom build when you need proprietary data, regulatory compliance, or complex multi-system workflows.

Offshore developers — common in Eastern Europe, Asia, and Latin America — typically offer lower hourly rates with strong engineering talent, with timezone differences to manage. Onshore developers cost more on average but offer easier real-time collaboration and timezone overlap. Many firms listed here are distributed across multiple regions, so you can filter by location and timezone to match your collaboration preferences and budget.

Start with verified reviews from clients in a similar industry and use case, then look for case studies with measurable outcomes (for example, query resolution rate or reduced support handling time). Confirm the firm has integration experience with your stack (CRM, helpdesk, the channels you use), a clear data-security and compliance posture (GDPR, SOC 2, and HIPAA where relevant), and an engagement model that fits. Clutch profiles show verified reviews, project sizes, and focus areas, so you can check each before you shortlist.

The biggest red flags are no verified portfolio or case studies, vague answers on data handling and compliance, and an unwillingness to commit to clear SLAs. Be cautious of unusually cheap fixed bids for complex enterprise builds — they often signal a templated solution rather than custom work. Checking verified third-party reviews before signing is the simplest way to filter these out.

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