What evidence can you share that demonstrates the impact of the engagement?
They've delivered on every requirement. We've asked them to tackle difficult tasks, but there is nothing they can't do. We heavily rely on them as a technical advisor, and they keep our expectations realistic. Users are very satisfied with the changes. The growth from the alpha versions to today is really impressive.
How did Quytech perform from a project management standpoint?
They're fantastic project managers. Depending on the project and the timeline, we have normal weekly meetings. We also get updates from them based on milestones. At peak, we speak at least once a day. They're very responsive.
What did you find most impressive about them?
We trust them. Some of our ideas feel crazy, but they deliver on even our wildest requests. The experience is favorable and positive, especially compared to other organizations we’ve worked with. They're the best agency we've found, and our relationship with them is longer than with any other company.
Are there any areas they could improve?
I can't think of anything they could do to improve. They coordinate with us, and attend electronic meetings at any time of the day, even early in the morning or late at night in their time zone.
Do you have any advice for potential customers?
Lean on them. This kind of relationship comes with unknown factors, but they make the process smooth and comfortable.