Top Call Center Services & Voice Services in Colombia

Ratings Updated: September 21, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Efficient
Helpware CX has received positive feedback regarding their efficiency in project execution and support services. Clients highlighted their quick onboarding processes, with one client noting that an agent was hired within two weeks, and praised their ability to meet deadlines consistently. The communication and responsiveness of Helpware's team were also commended, with clients feeling supported and able to focus on core business activities. Overall, the sentiment surrounding their efficiency is highly favorable.

Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Horatio

5.0 5 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +4 services

10% AI Consulting

10% Content Moderation Services

10% Finance & Accounting Outsourcing (FAO)

5% Data Annotation Services

Horatio is a customer service outsourcing company that excels in building and managing customer success infrastructures for businesses. Across their reviews, Horatio is praised for their adaptability, effective project management, and proactive communication. Approximately 100% of reviewers noted their responsiveness and integration as part of their teams. Reviewers appreciate their exceptional service and the positive work environment they provide for their employees.

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Reviews mention Knowledgeable
Horatio has received high praise for its knowledgeable approach to customer support, as highlighted by a client who noted their 'holistic knowledge and understanding' in providing exceptional service. The client emphasized Horatio's world-class project management, timely delivery, and proactive identification of opportunities, which contributed to significant improvements in customer satisfaction and response times. Overall, the sentiment regarding Horatio's expertise is overwhelmingly positive, with no identified areas for improvement.

Customer Service Outsourcing for Coffee Machine Retailer

5.0 Aug 19, 2026

The most impressive aspect of Horatio is their holistic knowledge and understanding of how to provide white-glove support to Terra Kaffe's community. This demonstrates their expertise in customer service and their ability to adapt to specific client needs.
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Industry Experience

Horatio has demonstrated expertise across various industries, including medical, consumer products & services, retail, and lifestyle media. Clients have praised Horatio for its responsive and proactive customer support, resulting in improved customer satisfaction metrics and streamlined operations. The overall sentiment is highly positive, with particular strengths noted in managing customer service infrastructure and adapting to clients' evolving needs. Potential clients in these sectors may find Horatio a strong fit for enhancing their customer experience and support capabilities.
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Retail Publishing Consumer products & services Medical

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.
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United States (3) Canada (1)

This provider is fluent in 6 languages:

Spanish

English

German

Portuguese

Italian

French

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Puerto Rico and US Virgin Islands Time (PRT)

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Callbox

4.6 128 reviews

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

60% Sales Outsourcing

20% Customer Service Outsourcing +1 service

10% Back Office Outsourcing

Callbox is a leading provider in the field of Contact Center Services, offering a comprehensive suite of outbound call center, telemarketing, and customer support services. The company is noted for its professionalism, responsiveness, and impressive ability to generate qualified leads and appointments. According to the reviews, Callbox has received overwhelmingly positive feedback, with clients appreciating its project management, multi-channel outreach capabilities, and the significant impact on sales pipelines. Approximately 90% of reviewers highlight the company's effective lead generation and customer engagement services.

See all 128 projects

5 of 9 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 9 times in the past 6 months
Callbox has received positive feedback over the past six months, with clients praising their effective lead generation and marketing strategies. For instance, one client noted an increase in qualified opportunities and successful appointment bookings, while another highlighted their adaptability and commitment to achieving goals. Overall, the sentiment is highly favorable, with clients appreciating Callbox's professionalism, timely delivery, and collaborative approach. Areas of improvement are minimal, with most clients expressing satisfaction with the results delivered.
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30 of 58 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Software Company
5.0 — Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database. Read more
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Industry Experience

Callbox has demonstrated expertise across a variety of industries, including Information Technology, Financial Services, Telecommunications, and Business Services. Feedback highlights their strengths in lead generation, appointment setting, and account-based marketing strategies, leading to increased sales opportunities and improved brand visibility. Overall sentiment is positive, with clients praising Callbox's professionalism, adaptability, and effective communication. Companies in the IT, financial services, and telecommunications sectors particularly benefit from their tailored services and proven track record.
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Information technology Telecommunications Advertising & marketing Business services HVAC Financial services Other industries Manufacturing Supply Chain, Logistics, and Transport Government Media Arts, entertainment & music

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Medellín, Colombia

Pisos 14 y 15, Cl. 16aa Sur #42-91, Envigado Medellin, El Poblado, Medellin, Antioquia, Colombia
Medellín, Colombia 050021
76 - 100

(57) 601-508-4456

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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

See all 87 projects
30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

View all languages

This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Colombia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention Communicative
Simply Contact has received consistently positive feedback regarding their communicative approach. Clients highlighted their clear and adaptive communication style, noting that Simply Contact's teams were always responsive to needs. For instance, one review mentioned their outstanding project management, with timely deliveries and proactive updates. Another client praised their flexibility and pleasant interactions, emphasizing the importance of communication in establishing a seamless workflow. Overall, Simply Contact is recognized for maintaining open lines of communication, ensuring clients remain informed and supported throughout their projects.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

The collaboration between our teams is seamless and highly effective. Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project.
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Call Center Services for Travel Tech Company

5.0 Feb 5, 2021

During our 4 years’ cooperation, Simply Contact proved to be an excellent partner that helped us to meet our business goals. The key to project success is definitely the established workflows they have in place. We also value their transparency in communication.
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Telemarketing Outsourcing for Call Center

4.0 Jun 4, 2020

We had straightforward communication and a fast exchange of information. Unfortunately, that didn’t translate into delivered results.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Ukraine (8) United States (7) England (4) Latvia (2) Israel (1) Italy (1) Philippines (1)

This provider is fluent in 17 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Czech

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This provider is available in 12 time zones:

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central African Time (CAT)

Eastern African Time (EAT)

Israel Daylight Time (IDT)

Central European Time (CET)

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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Colombia

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

See all 22 projects

2 of 4 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.
Read 4 Recent Reviews

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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
Read 6 Reviews

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Industry Experience

Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technology

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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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ContactPoint 360

4.8 6 reviews

Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

See all 6 projects
Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

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Bogotá, Colombia

Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
Bogotá, Colombia 110131
201 - 250

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Outsourced

4.9 12 reviews

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.

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Reviews mention Knowledgeable
Clients have consistently praised Outsourced for their knowledgeable team, particularly highlighting their expertise in HR practices in the Philippines. One client noted that the team was 'highly communicative, responsive, and knowledgeable,' which contributed to the successful delivery of time-sensitive products. The ability to maintain long-term talent was also emphasized, showcasing the company's understanding of client needs and effective management. Overall, the sentiment reflects strong confidence in Outsourced's knowledge and capabilities.

Tasks Management & Resources for Investing News Company

5.0 Nov 10, 2023

They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Outsourced has received positive feedback from clients in the last six months, particularly for their effective recruitment solutions and seamless integration of team members into client operations. One client highlighted the significant impact on efficiency and cost reduction in their recruitment process, crediting the Client Success Director, Michelle, for her exceptional support. However, there have been some frustrations regarding staff operating controls, indicating room for improvement. Overall, sentiment remains favorable towards Outsourced's services.
Read 1 Recent Review

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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Medellín, Colombia

Calle 7D #43A-40
Medellín, Colombia 050011
10 - 15

+57 601 508 8362

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a versatile development company offering services such as web and app development, social media management, and SEO optimization. Reviews indicate strong client satisfaction, with 100% of reviewers praising their collaboration, responsiveness, and technical expertise. Clients appreciate Parrolabs' extension-like integration with their teams and their commitment to delivering high-quality, innovative solutions. The company is noted for its proactive approach and ability to adapt to client needs.

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Industry Experience

Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support.
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Media Software Nonprofit Advertising & marketing IT Services Information technology Retail Education Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.
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United States (10) Canada (1) Colombia (1) Netherlands (1)

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Featured

What are Featured Providers?
Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Colombia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Open to feedback
Clients have noted Valoris Center's openness to feedback and adaptability to project requirements. One client highlighted their ongoing communication as a key factor in achieving quality business calibration, stating that Valoris is receptive to suggestions and understands industry dynamics. Additionally, their flexibility and proactive approach were praised, although clients acknowledged the potential for ongoing performance improvement.

Call Center Services for Delivery App

5.0 Sep 24, 2021

The ongoing communication between us and Valoris team proved to be the solution for a quality business calibration. They are open to suggestions, they understand our industry dynamics and adapt to its requirements.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Valoris Center has received positive feedback in the last six months, particularly for their customer support and project management. A client noted their impressive reaction time to needs and the achievement of objectives within the agreed timeframe. The team was praised for their culture fit and value for cost. Overall, clients expressed satisfaction with the outcomes, highlighting improvements in customer experience and CSAT without identifying any areas for improvement.
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Colombia

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Assistring LLC has received positive feedback from clients in the past six months, highlighting their exceptional customer service support and effective project management. One client noted a successful reduction in call drop rates from 40% to under 3%, attributing this to Assistring LLC's well-trained staff and responsiveness. The team is praised for their efficiency, on-time delivery, and availability throughout the year, with no areas for improvement identified by the client.
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Colombia

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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18 of 19 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Barranquilla, Colombia

51B-76 Calle 98
Barranquilla, Colombia 080020
76 - 100

+573045934941

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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Colombia

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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RAM BPO

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
RAM BPO has received positive feedback from clients in recent months, highlighting their effective communication, timely delivery, and strong cultural fit. Clients appreciate RAM BPO's dedication to fostering a supportive work environment and their ability to manage operations seamlessly. Specific comments noted the company's high retention rate, excellent customer support, and successful collaboration in developing business strategies. Overall, the sentiment is overwhelmingly favorable, with clients expressing satisfaction and no significant areas for improvement identified.
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Industry Experience

RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.
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Expansion Americas

5.0 5 reviews

$1,000+

$150 - $199 / hr

10 - 49

Bogotá, Colombia

Services provided

30% Sales Outsourcing

25% Generative AI

25% Market Research +1 service

20% Demand Generation Marketing

Expansion Americas is a business development and market research firm specializing in lead generation, market analysis, and strategic guidance. The company has received overwhelmingly positive feedback, with clients highlighting their impressive market knowledge, effective project management, and significant business impact—achieving conversion rates as high as 35% and revenue growth over 165%. Approximately 100% of reviewers expressed satisfaction with their performance and found no areas for improvement.

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Reviews mention Timely
Overall, client feedback regarding the timeliness of Expansion Americas' deliverables is highly positive. One client noted that they 'deliver on time and are organized,' highlighting effective communication through various channels. Another client echoed this sentiment, stating that Expansion Americas 'has delivered on time' throughout their engagement. This consistent feedback indicates a strong commitment to meeting project deadlines and maintaining effective project management.

Commercial Property Management for Real Estate Company

5.0 Apr 28, 2026

Expansion Americas delivers on time and is organized. We communicate via in-person and virtual meetings.
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Lead Generation Services for Academic Institution

5.0 Apr 14, 2026

Expansion Americas has delivered on time. We communicate via virtual meetings, emails, and messaging apps. Expansion Americas’ culture fit, agility, and dynamism are impressive.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Expansion Americas has received positive feedback over the past six months, with clients praising their market knowledge, organizational skills, and effective project management. One client noted a 35% conversion rate and 520% pipeline growth due to their strategies, while another highlighted a 165% increase in international revenue. Clients appreciate the team's responsiveness and the value they provide, with no significant areas for improvement identified in recent engagements.
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Industry Experience

Expansion Americas has received positive feedback across various industries, notably real estate, non-profit, and education. In real estate, clients praised their market knowledge and effective lead generation, showcasing their organizational strengths. In the non-profit sector, they demonstrated substantial impact by increasing international revenue significantly. For education, they delivered impressive conversion rates and pipeline growth, reflecting their agility and strategic insights. Overall, their expertise aligns well with organizations seeking market research, lead generation, and business development support.
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Real estate Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Expansion Americas for their exceptional value for money, noting that their services are reasonably priced and yield significant results. One client emphasized that they chose Expansion Americas due to their good value for the cost, while another highlighted an impressive 165% increase in international revenue attributed to their engagement. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.
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BPM CONSULTING SAS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% BI & Big Data Consulting & SI +3 services

10% Back Office Outsourcing

10% Cybersecurity

10% IT Managed Services

BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Bogotá, Colombia

75 - 51 Carrera 7
Bogotá, Colombia 110221
201 - 250

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Outsourcing S.A.S BIC

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

37% Call Center Services

25% Customer Service Outsourcing

13% Back Office Outsourcing +2 services

13% Staffing

12% HR Consulting

Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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G2A CONSULTING GROUP SAS

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Services provided

50% Call Center Services

20% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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Mobility Tech Colombia

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

20% Transcription

Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
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CONTACTA USA

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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elev8.io

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Medellín, Colombia

Services provided

50% Pay Per Click

50% Sales Outsourcing

Small PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
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WORLD JOINT CONNECTION

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Madrid, Colombia

Services provided

30% Call Center Services

25% Back Office Outsourcing

20% Direct Marketing +2 services

15% Sales Outsourcing

10% Customer Service Outsourcing

WORLD JOINT CONNECTION is a Madrid, Colombia-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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SuperStaff

4.8 10 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

See all 10 projects

Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Logistics & Supply Chain Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

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Linked2U

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barranquilla, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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Telemed

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% AI Agents

5% AI Development

5% Generative AI

Founded in 2006, Telemed is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Back Office Outsourcing.
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TrueAdvertize

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Bogotá, D.C., Colombia

Services provided

50% Sales Outsourcing

30% Email Marketing

20% Marketing Strategy

Founded in 2023, TrueAdvertize is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Email Marketing.
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BKPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Bogotá, Colombia

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

BKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
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Center Source

Not yet reviewed

$100,000+

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Blockchain +1 service

20% Sales Outsourcing

Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
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Infinity Connections BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Staffing

Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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Barranquilla, Colombia

43-135 Calle 93
Barranquilla, Colombia 080020
151 - 200

+573174311483

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Indexcol

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Bogotá, Colombia

Services provided

30% Call Center Services

40% Branding

30% E-Commerce Development

Indexcol, a branding firm, provides Branding and Call Center Services. The company is located in Bogotá, Colombia.
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Visión Gerencial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Founded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
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Viapin Colombia SAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Viapin Colombia SAS, an answering service company, is located in Bogotá, Colombia. They specialize in Call Center Services and were established in 2004.
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Datascoring De Colombia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Datascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
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Quantica BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barranquilla, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing +2 services

15% Social Media Marketing

10% Market Research

Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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COS Colombian Outsourcing Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

70% Call Center Services

30% Accounting

COS Colombian Outsourcing Solutions is a phone answering service. Located in Bogotá, Colombia, their team offers Call Center Services and Accounting.
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Arcos Soluciones Tecnologicas SAS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Arcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
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Recovery & Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

100% Call Center Services

Established in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
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Cellvoz Cloud Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

60% Call Center Services

20% Cloud Consulting & SI

20% Other Marketing

Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
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Incontacto

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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Medellín, Colombia

Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 050021
31 - 40

+57 4 4489787

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Tandem Bridge Talent

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Envigado, Colombia

Services provided

20% Call Center Services

60% Recruiting

20% Recruitment Process Outsourcing

Recruiting company Tandem Bridge Talent was launched in 2024. The team focuses on Recruiting and Call Center Services and is based in Envigado, Colombia.
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Flexcenter LLC

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Cali, Colombia

Services provided

35% Back Office Outsourcing

25% Sales Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Flexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
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Cali, Colombia

24 N – 59 Avenida 3 Bis Norte
Cali, Colombia 760046
6 - 9

6023120631

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Resolution & Business

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Cartagena de Indias, Colombia

Services provided

30% Business Consulting

30% Corporate Training & Coaching

30% Sales Outsourcing +1 service

10% Marketing Strategy

Business Consulting company Resolution & Business was established in 2021. The team provides Business Consulting and Corporate Training & Coaching and is in Cartagena de Indias, Colombia.
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BlueMarketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

17% Call Center Services

35% Sales Outsourcing

30% Digital Strategy +1 service

18% Customer Service Outsourcing

Small Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
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WELLFLEX

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Soledad, Colombia

Services provided

20% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +7 services

10% IT Managed Services

10% IT Staff Augmentation

5% AI Agents

5% AI Consulting

5% Generative AI

5% Robotics Process Automation

5% Web Development

WELLFLEX is a phone answering service. Headquartered in Soledad, Colombia, the team provides Call Center Services and Customer Service Outsourcing.
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SmartBpo SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bogotá, Colombia

Services provided

10% AI Agents

10% Accounting

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Business Continuity Management

10% Corporate Law

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
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Kolvoz SAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

30% Call Center Services

30% Corporate Training & Coaching

10% Custom Software Development +3 services

10% Marketing Strategy

10% Web Design

10% Web Development

Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
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Vinali Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

25% Call Center Services

25% Recruiting

25% Recruitment Process Outsourcing +1 service

25% Staffing

Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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Contact Box Bpo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

30% Call Center Services

10% BI & Big Data Consulting & SI

10% Conversion Optimization +5 services

10% Corporate Training & Coaching

10% Digital Strategy

10% E-Commerce Development

10% Marketing Strategy

10% Web Development

Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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TXT Agencia Transmedia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

20% Branding

20% Sales Outsourcing

10% Advertising +5 services

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Social Media Marketing

TXT Agencia Transmedia is a branding agency. They are located in Bogotá, Colombia, and their services include Branding and Sales Outsourcing.
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Teledisca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

20% Call Center Services

25% Digital Strategy

25% Web Development +2 services

20% Customer Service Outsourcing

10% Back Office Outsourcing

Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
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Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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Bogotá, Colombia

3472 Carrera 13a
Bogotá, Colombia 110311
1001 - 2000

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CONTACT CENTER GROUP S.A.S

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

100% Call Center Services

Small call center company CONTACT CENTER GROUP S.A.S, is headquartered in Bogotá, Colombia. The team offers Call Center Services.
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Intelsa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

100% Call Center Services

Intelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
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Top Call Center Services & Voice Services in Colombia

List of the Top Colombia Call Center Companies & Voice Services

Reviews mention Efficient

Back Office Outsourcing for E-Commerce Co

Outsourced Accounting & Content Writing for IT Services Firm

CX Outsourcing for Financial Services Firm

Call Center Services for Automotive Company

Call Center Services for Automotive Company

Industry Experience

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Reviews mention Efficient

Office Support Resources for Hiring Company

Call Center Services for Professional Services Company

Call Center Services for Digital Government Partner

Industry Experience

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Helpware CX is very responsive

Call Center Services for E-Commerce Company

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Knowledgeable

Customer Service Outsourcing for Coffee Machine Retailer

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 9 times in the past 6 months

Lead Generation for Software Company

Industry Experience

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Call Center Services for Water & Energy Metering Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Inbound Customer Support Services for EdTech Company

Customer Service Support for Public Interest Tech Firm

Call Center Services for Wheelchair Rental System

Call Center Services for Travel Tech Company

Telemarketing Outsourcing for Call Center

Call Center Staffing for Government Helpline

Industry Experience

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Reviewed 4 times in the past 6 months

Lead Generation Services for SaaS Company

Industry Experience

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Virtual Sales Limited is very responsive

Reviews mention Well-organized projects

Call Center Services for Marketing Agency

Customer Support & Call Center Services for SEO Company

Call Center Services for Marketing Agency

Reviews mention Knowledgeable

Tasks Management & Resources for Investing News Company

Reviewed 1 time in the past 6 months

Reviews mention Understands their clients' needs

Call Center Services for Tech Company

Customer Deployment for Consumer Products Company

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Solvo Global is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

Call Center Services for Delivery App

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Industry Experience

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Assistring LLC is very responsive

Customer Support call

Customer Services & Sales Outsourcing for Resume Writing Co