Top Call Center Services & Voice Services in Colombia

Ratings Updated: April 21, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Reliable
Clients consistently express high satisfaction with Select VoiceCom's reliability. One client highlighted their exceptional project management, noting they 'always deliver on time and exceed our expectations.' Another emphasized their commitment, stating that the team goes 'above and beyond' in various aspects, including recruitment and training. Overall, the sentiment surrounding reliability is overwhelmingly positive, with no reported areas for improvement, showcasing their steadfast support even during challenging times.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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3 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of ContactPoint 360 reflect a strong positive sentiment among clients, highlighting their effective project management and ability to enhance customer support operations. Clients noted improved response times, customer satisfaction, and seamless integration with internal teams. Specific feedback praised their commitment to quality and adaptability, creating a collaborative environment. Suggestions for improvement included providing more detailed performance insights, but overall, the experiences were overwhelmingly favorable.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.

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Reviews mention Exceeds expectations
Clients express that Solvo Global consistently exceeds expectations, particularly highlighting their unmatched talent pool and high-level professionalism. One executive noted exceptional support during the hiring process, stating, "Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship." Additionally, the seamless communication and customized service have been praised, with clients appreciating the efficiency and effectiveness in scaling their businesses.

Business Consulting & Recruiting Servies for Booking Agency

5.0 Nov 9, 2023

High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Colombia

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Professional
Clients commend Six Eleven Global Services for their high level of professionalism, highlighting effective communication and management. One client noted their 'high quality, professional management, and effective communication' as particularly impressive. Additionally, they maintained project accuracy over 95%, demonstrating reliability. Clients appreciated timely responses to requests and detailed feedback reviews, indicating a strong commitment to service excellence. Overall, the sentiment surrounding professionalism is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Colombia

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.

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11 of 14 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Reviews mention Great project management
Clients have consistently praised Outsourced for their excellent project management capabilities. One CEO highlighted their 'excellent project management and account management,' noting that the talent acquisition process is 'second to none,' as they present only suitable candidates and streamline the assessment process. Moreover, responsiveness was emphasized as a key strength, with timely communications described as 'like clockwork.' Overall, the sentiment regarding their project management is overwhelmingly positive.

Staff Augmentation for Digital Agency

5.0 Mar 20, 2023

Excellent project management and account management. Their talent acquisition process is second to none, they do all the hard work and present just the candidates who they know will be the right fit for our business, then they organise an efficient assessment process.
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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.

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Reviews mention Knowledgeable
Clients consistently commend CloudTask for their extensive knowledge and expertise. For instance, one client highlighted their 'huge knowledge base' and 'extremely knowledgeable' staff, while another praised the team's ability to provide insightful guidance during the hiring process. Overall, the sentiment surrounding CloudTask's knowledge is overwhelmingly positive, indicating that their expertise significantly contributes to successful project outcomes.

Sales Process Growth for Legal Services Company

5.0 Jun 23, 2023

CloudTask has been extremely helpful and offers up a huge knowledge base as well as people resources. Their Knowledge was the most impressive aspect of the company.
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Digital Marketing Services for Science & Tech Solutions Firm

4.5 Jun 1, 2023

CloudTask had a professional team. The team members were extremely well informed and knew their stuff.
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Managed Sales Services for Legal Tech Company

5.0 Jun 1, 2023

CloudTask was a facilitator of the marketplace, Eddie was extremely knowledgeable and eager to align us with the best fit possible to help us drive the desired outcomes.
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Digital Marketing Strategy for Outsourced Staffing Firm

5.0 May 30, 2023

We received positive feedback from customers who appreciated their professional and knowledgeable interactions with the SDRs. This positive customer sentiment further reinforced our reputation and strengthened our relationships with clients.
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Hiring & Payroll Management for Outsourced Sales Provider

5.0 Mar 2, 2023

They had a system for me and the knowledge to guide me when making such an essential hire.
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Industry Experience

CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
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Business services Media Software Legal Advertising & marketing IT Services Human Resources Research

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
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United States (8) England (2) France (1)

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Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a versatile development company offering services across web and mobile development, SEO, and social media management. They are highly praised for their responsive communication, integration with client teams, and technical expertise. Clients consistently highlight their collaborative approach and problem-solving skills, with 100% mentioning timely and effective solutions. Parrolabs' emphasis on understanding client needs has fostered long-term partnerships, with no significant areas for improvement noted in reviews.

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Reviews mention Timely
Clients consistently express high satisfaction with Parrolabs' timeliness in project delivery. One client noted, 'If/When we had issues... Parrolabs would resolve them immediately and work with us to put a plan in place.' Additionally, they emphasized that Parrolabs acted as an integral part of their team, stating, 'When we had crunch time, they would step up and execute.' Overall, the sentiment surrounding timeliness is very positive, highlighting Parrolabs' responsiveness and commitment to meeting deadlines.

Software Development Staff Augmentation for Shelter Mgmt Co

5.0 May 21, 2024

Parrolabs, was a great extension to our team. If/When, we had issues with their team, Parrolabs would resolve them immediately and work with us to put a plan in place. They were literally an extension to our team. When we had crunch time they would step up and execute. Any issue, problem, is rectified very fast.
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Industry Experience

Parrolabs has demonstrated expertise across multiple industries including Software, Advertising & Marketing, Nonprofit, Education, Retail, Information Technology, Media, and Business Services. In the Software industry, they excel in feature development and team integration. Their work in Advertising & Marketing showcases strong web development capabilities. Nonprofit clients appreciated their effective social media strategies. In Education, their focus on technology upgrades and app development has made significant impacts. Overall, client feedback highlights their collaborative approach, responsiveness, and quality of deliverables, indicating a strong fit for organizations seeking long-term technology partnerships.
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Media Software Business services Advertising & marketing Nonprofit Education Retail Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted their selection was due to 'good value for cost,' while another emphasized their 'affordable rates.' A third client mentioned that Parrolabs charged 'competitive pricing—no higher or lower than the industry average.' Overall sentiment reflects satisfaction with the quality of work relative to investment, as numerous clients express eagerness to continue partnerships based on the value received.
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United States (10) Canada (1) Colombia (1) Netherlands (1)

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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Barranquilla, Colombia

51B-76 Calle 98
Barranquilla, Colombia 080020
76 - 100

+573045934941

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Featured

What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Colombia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Proactive
Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.

Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Colombia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Colombia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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Expansion Americas

5.0 3 reviews

$1,000+

$150 - $199 / hr

10 - 49

Bogotá, Colombia

Services provided

30% Business Consulting

30% Market Research

20% Demand Generation Marketing +1 service

20% Sales Outsourcing

Expansion Americas is a market research and lead generation consultancy. The company excels in providing comprehensive go-to-market strategies and decision-making guidance, with 100% of reviews highlighting their impact on pipeline growth and conversion rates. Clients appreciate their professionalism, project management, and agility, with 67% noting their strong culture fit and alignment with client values. The team has delivered significant growth and exceeded expectations in multiple projects.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Expansion Americas, highlighting impressive results such as a 35% conversion rate and 520% pipeline growth for one client, alongside a 165% increase in international revenue for another. Clients praised the team's agility, project management, and culture fit, noting effective communication and timely delivery. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Expansion Americas has demonstrated expertise across the education, non-profit, and real estate industries. In education, they excelled in lead generation and strategic partnerships, achieving a 35% conversion rate. For non-profits, they significantly boosted international revenue by 165% and generated numerous qualified leads. In real estate, they provided valuable market insights and business opportunities. Overall, clients appreciate their agility, project management, and strong alignment with organizational values, making them a solid choice for companies in these sectors.
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Education Real estate

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Expansion Americas' competitive pricing and exceptional value for money. One client noted that their pricing fit within budget while offering good value, leading to a 35% conversion rate and significant pipeline growth. Another client emphasized that they chose Expansion Americas due to their good value for the cost, resulting in a 165% increase in international revenue. Overall, the sentiment reflects satisfaction with the company's pricing relative to the delivered results.
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Featured

What are Featured Providers?
A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Colombia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

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Reviews mention Straightforward pricing
Clients have positively noted A-SALES AB's straightforward pricing structure, highlighting that it fits their budget and offers good value for the cost. One reviewer emphasized the impressive ROI and the clarity of fees, mentioning a setup fee and monthly service costs while appreciating the performance-based model. Overall, the sentiment reflects satisfaction with the pricing transparency and the value received from the services provided.

Email Outreach for AI Solutions Provider

5.0 Mar 3, 2024

What did you find most impressive or unique about this company? That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance. Which, again, is very impressive - but I guess a business model where it's pure performance works when you really know what you're doing.
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9 of 10 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent reviews for A-SALES AB indicate a generally positive sentiment, with clients praising their effective lead generation and project management. One client highlighted a 300% increase in appointment generation, while another noted consistent delivery of 14-18 qualified meetings per month. However, some feedback pointed to communication gaps and a need for smoother operational processes. Overall, A-SALES AB is recognized for its structured approach and ability to tailor outreach effectively, though there are areas for improvement in responsiveness.
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16 of 16 Call Center Services reviews are 5 stars

6 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Colombia

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Assistring LLC reflect a highly positive sentiment, with clients praising their efficiency and customer service excellence. Notably, Royal Nawaab commended their capability to reduce call drop rates from 40% to under 3%, while Media Markt highlighted their seamless handling of tens of thousands of inbound calls across multiple channels. Both clients emphasized Assistring's alignment with company values and effective communication, underscoring their reliability and strategic partnership potential.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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United States (6) England (5) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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BPM CONSULTING SAS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% BI & Big Data Consulting & SI +3 services

10% Back Office Outsourcing

10% Cybersecurity

10% IT Managed Services

BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Bogotá, Colombia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Bogotá, Colombia

75 - 51 Carrera 7
Bogotá, Colombia 110221
201 - 250

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Outsourcing S.A.S BIC

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

37% Call Center Services

25% Customer Service Outsourcing

13% Back Office Outsourcing +2 services

13% Staffing

12% HR Consulting

Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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G2A CONSULTING GROUP SAS

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Barranquilla, Colombia

Services provided

50% Call Center Services

20% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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Mobility Tech Colombia

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

20% Transcription

Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
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CONTACTA USA

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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elev8.io

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Medellín, Colombia

Services provided

50% Pay Per Click

50% Sales Outsourcing

Small PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
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WORLD JOINT CONNECTION

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Madrid, Colombia

Services provided

30% Call Center Services

25% Back Office Outsourcing

20% Direct Marketing +2 services

15% Sales Outsourcing

10% Customer Service Outsourcing

WORLD JOINT CONNECTION is a Madrid, Colombia-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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SuperStaff

4.8 9 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

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Reviews mention Experienced
The overall sentiment regarding SuperStaff's experience is positive, highlighted by their professional handling of a 24-hour call service for CJ 4DPLEX. Clients praised the responsiveness of the team, noting they 'haven't missed messages from customers' and have 'responded to customer's messages right away.' The ability to hire staff swiftly and meet timelines was also commended. However, there are suggestions for improvement in utilizing idle time more effectively.

Call Center Services for Movie Content Creation Company

4.5 Oct 9, 2025

They are professional at running Call center with experienced agents, hired staff in a short period fo time. They also did their best to meet the timeline. I really appreciate that.
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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Movie Content Creation Company
4.5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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South Korea (2) United States (2)

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Linked2U

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Barranquilla, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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Telemed

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% AI Agents

5% AI Development

5% Generative AI

Founded in 2006, Telemed is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Back Office Outsourcing.
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BKPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Bogotá, Colombia

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

BKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
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Center Source

Not yet reviewed

$100,000+

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Blockchain +1 service

20% Sales Outsourcing

Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
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Indexcol

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Bogotá, Colombia

Services provided

30% Call Center Services

40% Branding

30% E-Commerce Development

Indexcol, a branding firm, provides Branding and Call Center Services. The company is located in Bogotá, Colombia.
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Visión Gerencial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Founded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
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Viapin Colombia SAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Viapin Colombia SAS, an answering service company, is located in Bogotá, Colombia. They specialize in Call Center Services and were established in 2004.
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Datascoring De Colombia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Datascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
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Quantica BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barranquilla, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing +2 services

15% Social Media Marketing

10% Market Research

Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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COS Colombian Outsourcing Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

70% Call Center Services

30% Accounting

COS Colombian Outsourcing Solutions is a phone answering service. Located in Bogotá, Colombia, their team offers Call Center Services and Accounting.
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Arcos Soluciones Tecnologicas SAS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Arcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
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Recovery & Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

100% Call Center Services

Established in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
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Cellvoz Cloud Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

60% Call Center Services

20% Cloud Consulting & SI

20% Other Marketing

Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
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Incontacto

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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Medellín, Colombia

Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 050021
31 - 40

+57 4 4489787

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Flexcenter LLC

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Cali, Colombia

Services provided

35% Back Office Outsourcing

25% Sales Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Flexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
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Cali, Colombia

24 N – 59 Avenida 3 Bis Norte
Cali, Colombia 760046
6 - 9

6023120631

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Resolution & Business

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Cartagena de Indias, Colombia

Services provided

30% Business Consulting

30% Corporate Training & Coaching

30% Sales Outsourcing +1 service

10% Marketing Strategy

Business Consulting company Resolution & Business was established in 2021. The team provides Business Consulting and Corporate Training & Coaching and is in Cartagena de Indias, Colombia.
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BlueMarketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

17% Call Center Services

35% Sales Outsourcing

30% Digital Strategy +1 service

18% Customer Service Outsourcing

Small Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
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SmartBpo SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bogotá, Colombia

Services provided

10% AI Agents

10% Accounting

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Business Continuity Management

10% Corporate Law

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
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Kolvoz SAS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

30% Call Center Services

30% Corporate Training & Coaching

10% Custom Software Development +3 services

10% Marketing Strategy

10% Web Design

10% Web Development

Based in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
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Vinali Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

25% Call Center Services

25% Recruiting

25% Recruitment Process Outsourcing +1 service

25% Staffing

Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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Contact Box Bpo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

30% Call Center Services

10% BI & Big Data Consulting & SI

10% Conversion Optimization +5 services

10% Corporate Training & Coaching

10% Digital Strategy

10% E-Commerce Development

10% Marketing Strategy

10% Web Development

Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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TXT Agencia Transmedia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

20% Branding

20% Sales Outsourcing

10% Advertising +5 services

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Social Media Marketing

TXT Agencia Transmedia is a branding agency. They are located in Bogotá, Colombia, and their services include Branding and Sales Outsourcing.
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Teledisca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bogotá, Colombia

Services provided

20% Call Center Services

25% Digital Strategy

25% Web Development +2 services

20% Customer Service Outsourcing

10% Back Office Outsourcing

Teledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
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Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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Bogotá, Colombia

3472 Carrera 13a
Bogotá, Colombia 110311
1001 - 2000

See All Locations (17)

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InConexion

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

100% Call Center Services

Small call center InConexion, is based in Medellín, Colombia. Their services include Call Center Services.
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CONTACT CENTER GROUP S.A.S

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

100% Call Center Services

Small call center company CONTACT CENTER GROUP S.A.S, is headquartered in Bogotá, Colombia. The team offers Call Center Services.
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Intelsa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

100% Call Center Services

Intelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
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Altycom BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bogotá, Colombia

Services provided

100% Call Center Services

Altycom BPO is a phone answering service. Founded in 2018, the team provides Call Center Services.
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Soluciones BPO S.A.S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Soluciones BPO S.A.S, a phone answering service, is headquartered in Medellín, Colombia. Launched in 2014, the team provides Call Center Services.
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Serficob B.P.O S.A.S

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bogotá, Colombia

Services provided

100% Call Center Services

Headquartered in Bogotá, Colombia, Serficob B.P.O S.A.S is a small call center company. Their services include Call Center Services.
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Call Center Mall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call Center Mall is a phone answering service. Founded in 2014, the team offers Call Center Services.
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Saem Colombia

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bogotá, Colombia

Services provided

60% Call Center Services

40% SMS Marketing

Saem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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