Top Call Center Services & Voice Services in Colombia
54 Companies
List of the Top Colombia Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$5,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Solvo Global
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$1,000+< $25 / hr1,000 - 9,999Medellín, ColombiaServices provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
See All Locations (2)Medellín, Colombia
Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022401 - 500
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 3 projectsContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their professionalism and effective project management. Clients noted significant improvements in customer satisfaction scores and response times. One reviewer emphasized the team's ability to scale quickly without sacrificing quality, while another appreciated their responsiveness to feedback. Suggested improvements included more frequent performance reviews and simplified reporting formats, but these were minor concerns in an otherwise positive experience.Was this helpful?
1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
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See All Locations (8)Cairo, Egypt
Maadi, Technology park, P2 building, Cairo, Egypt
Cairo, Egypt 11435201 - 250
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 74 projectsSupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.
29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Elderly Check-In Company
4.5 — SupportYourApp provides daily customer support for an elderly check-in company. A dedicated agent assists the client's users and their families with empathy and professionalism, ensuring smooth Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Fitness, Education, Gaming, Financial Services, and Retail. Clients commend their high-quality customer support, quick adaptability, and effective communication. Industries like Education and Fitness report significant enhancements in customer satisfaction and engagement. The overall sentiment is positive, emphasizing SupportYourApp's reliability and commitment to scaling operations effectively, making them a suitable partner for businesses seeking robust customer service solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.Was this helpful?
See All Locations (3)Beograd, Serbia
Milutina Milankovića 9ž
Beograd, Serbia 1107010 - 15
$1,000+< $25 / hr250 - 999Serves ColombiaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
$1,000+< $25 / hr50 - 249Serves ColombiaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention High-quality work
Clients consistently commend Business & Services Solutions for delivering high-quality work that meets regulatory standards and enhances operational efficiency. The CEO of Sterling Industries highlighted their technical team's expertise in compliance, resulting in improved client satisfaction and reduced response times. Similarly, Essentiel Outsourcing noted a 30% reduction in data entry errors and a 12-point increase in customer satisfaction scores. Overall, feedback reflects a strong sentiment of trust and satisfaction regarding the quality of services provided.-
Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025These outcomes demonstrate that BSS Solution not only delivered on service quality and reliability but also provided tangible performance improvements that positively impacted both internal operations and end-customer satisfaction.
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Call Center Services for Medical Device Manufacturer
5.0 Jun 21, 2025The partnership delivered immediate value during our neurostimulator device launch. Their team expertly handled 142 component-specific inquiries from clinicians while identifying a documentation discrepancy that prevented a potential compliance issue. Client satisfaction scores improved notably for technical query resolution, and their systems helped reduce response time for urgent production status requests by half. Most importantly, they became seamless extensions of our quality team, flagging three potential documentation issues before they reached our clients.
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6 of 6 reviews are 5 stars6 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of Business & Services Solutions reflect a strong overall sentiment, highlighting their exceptional adaptability and commitment to client values. Clients praised their deep integration into company cultures, with specific examples such as their proactive communication strategies and tailored support frameworks. Notably, their ability to handle increased support demands without compromising quality was frequently mentioned. Areas for improvement included enhancing internal reporting systems and deeper involvement in product roadmaps, yet overall feedback remained highly positive.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
See All Locations (1)Tunis, Tunisia
16 Rue Ibn Zohr
Tunis, Tunisia151 - 200
+21636408538
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$100,000+Undisclosed10,000+Bogotá, Colombia
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
See All Locations (18)Barcelona, Spain
Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005More than 5k
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +3 services25% IT Staff Augmentation5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Easy to work with
Clients consistently highlight Emapta's ease of collaboration, noting their approachability and timely communication. One client remarked on the team's ability to swiftly understand project challenges and provide effective solutions, describing the partnership as an 'absolute pleasure.' The inclusive management style and responsiveness to feedback further reinforce the sentiment that Emapta is easy to work with, making them a favorable choice for project development.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Japanese
- German
- Spanish
- French
This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
See All Locations (18)Skopje, North Macedonia
14 Boulevard Partizanski Odredi
Skopje, North Macedonia 100021 - 30
+389 2 307 0000
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$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 13 projectsCloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
Reviews mention Professional
Clients consistently praised CloudTask for their professionalism and responsiveness throughout various projects. For instance, one client noted their 'impressive professionalism and communication skills' while another highlighted 'timely delivery' and 'effective communication.' Additionally, clients appreciated the company's ability to integrate seamlessly with their teams and provide valuable insights, leading to enhanced customer engagement and improved sales outcomes. Overall, the sentiment regarding CloudTask's professionalism is overwhelmingly positive, reflecting their commitment to client success.-
Sales Outsourcing for Software Dev Company
5.0 Aug 4, 2023Planning was very well thought out in terms of project aspects. Monitoring was always well aligned with our team. Execution was seamless, and they were very timely and professional.
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Digital Marketing Services for Science & Tech Solutions Firm
4.5 Jun 1, 2023CloudTask had a professional team. The team members were extremely well informed and knew their stuff.
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Industry Experience
CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
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Business services Media Software Legal Advertising & marketing IT Services Human Resources ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.Was this helpful?
See All Locations (2)Medellín, Colombia
Cra. 38 #26,
Medellín, Colombia 05001641 - 49
3052092408
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$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Services provided
20% IT Staff Augmentation20% Recruitment Process Outsourcing15% HR Outsourcing +4 services15% Sales Outsourcing10% Custom Software Development10% Marketing Strategy10% Web DesignSee all 13 projectsParrolabs is a versatile development company offering services across web and mobile development, SEO, and social media management. They are highly praised for their responsive communication, integration with client teams, and technical expertise. Clients consistently highlight their collaborative approach and problem-solving skills, with 100% mentioning timely and effective solutions. Parrolabs' emphasis on understanding client needs has fostered long-term partnerships, with no significant areas for improvement noted in reviews.
Reviews mention Reliable
Clients consistently regard Parrolabs as a reliable partner, highlighting their commitment to quality and support. One client noted their team's reliability and knowledge, stating, "Parrolabs stands behind their work" and appreciates their proactive approach in addressing issues. Communication through tools like Trello and Slack is generally smooth, with the team often going the extra mile to resolve critical problems. Overall, the sentiment reflects strong reliability and dedication to client satisfaction.-
Website Rebuild & Ongoing Dev for Language Learning Co
5.0 Sep 22, 2020Parrolabs stands behind their work. Their team’s reliable, knowledgeable, and works to rid the platform of bugs. As we closely work together, we built a rapport. We work together to solve any challenges that arise.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted their selection was due to 'good value for cost,' while another emphasized their 'affordable rates.' A third client mentioned that Parrolabs charged 'competitive pricing—no higher or lower than the industry average.' Overall sentiment reflects satisfaction with the quality of work relative to investment, as numerous clients express eagerness to continue partnerships based on the value received.Was this helpful?
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See All Locations (2)Bogotá, Colombia
TV 5 #42-81 Suite 301
Bogotá, Colombia 11031131 - 40
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (1)Barranquilla, Colombia
51B-76 Calle 98
Barranquilla, Colombia 08002076 - 100
+573045934941
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
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Davao City, Philippines
mabini st cor araullo st
Davao City, Philippines 80001001 - 2000
18555240081
See All Locations (2)Davao City, Philippines
maa st bugac
Davao City, Philippines 80002001 - 5000
18555240081
$1,000+< $25 / hr250 - 999Serves ColombiaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves ColombiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
30% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Recruiting10% StaffingSee all 1 projectsOrigen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read moreWas this helpful?
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Call Center Services30% Customer Service Outsourcing10% BI & Big Data Consulting & SI +3 services10% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Bogotá, Colombia
164 - 25 Carrera 17
Bogotá, Colombia 1101311001 - 2000
+57 601 390 2000
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves ColombiaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Well-organized projects
Clients have consistently praised Valoris Center for their well-organized project management. One client highlighted the effective communication and timely responses, noting that the service level exceeded 85% and customer satisfaction surpassed 90%. The presence of a dedicated Service Delivery Manager and team leader was also recognized as a significant advantage, ensuring smooth operations and quick adaptation to changes. Overall, feedback reflects a strong sentiment towards Valoris Center's organized approach and reliable partnership.-
Customer Service for Financial Brand
5.0 Jan 27, 2022We have formal monthly meetings as well as spontaneous calls whenever is necessary. We consider communication a strong point in our partnership. They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment.
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1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
View projects from:
$10,000+< $25 / hr50 - 249Serves ColombiaServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 229 projectsBelkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.
Reviews mention Knowledgeable
Clients consistently express high satisfaction with Belkins' knowledgeable approach to lead generation and appointment setting. For instance, one client highlighted their 'incredible knowledge' and ability to pivot strategies effectively, while another praised their 'robust knowledge of all things related to lead generation.' Overall, the sentiment reflects confidence in Belkins' expertise, with multiple clients noting the team's proactive attitude and willingness to share insights that enhance their projects.-
Lead Generation for Drinkware Manufacturing Co
5.0 Jan 31, 2024The personnel are incredibly knowledgeable, personable, and attentive. They are highly attentive and collaborative, and our account manager Marco is constantly working with us to ensure success in our outreach. The behind-the-scenes team are pros, maintaining solid email deliverability and continuously delivering quality leads.
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Appointment Setting Services for Career Coaching Firm
5.0 Mar 24, 2023We were impressed with Belkins' team knowledge, their dedication to delivering results, and their willingness to offer new ideas and strategies. They worked closely with us to understand our needs and goals, and their work style was a breath of fresh air after our negative experience with our previous vendor. Overall, the project outcomes have demonstrated significant progress, and we're very pleased with the results they've achieved.
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Appointment Setting for SaaS Company
5.0 Nov 1, 2022Belkins is very collaborative and hard-working. It felt like we had equipped our team with top specialists who were professional and ready to share their knowledge. In addition to regular updates on our campaigns, our manager was available on messenger once we needed something urgently.
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Lead Generation for Merchant Services Provider
5.0 Apr 29, 2022I want to highlight that, in addition to the result, we’ve gained knowledge. Specialists from Belkins did not just silently do their work but also shared valuable advice and helped us adjust our strategy. Finding a common language with the Belkins team turned out to be easy. All of them were kind, polite, and pleasant in communication.
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Lead Generation for E-Commerce Bulk Product Supplier
5.0 Feb 15, 2022The manager helped us understand how lead generation works in general, so this cooperation helped me get not only relevant prospects but also practical knowledge. We always knew we could ask questions and get a very detailed answer. The combination of speed and quality. They quickly understood what we needed and immediately knew how to get there.
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45 of 48 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 48 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for E-Commerce Dev Agency
5.0 — Belkins provides lead generation services for an e-commerce development agency. The team conducts lead research, prospect data enrichment, email and LinkedIn outreach, and schedules meetings with Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.Was this helpful?
More responsive than most other service providers
Get in TouchBelkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves ColombiaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
19 of 20 reviews are 5 stars12 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, A-SALES AB has received predominantly positive feedback for their structured project management and effective lead generation strategies. Clients highlighted measurable successes, such as generating an average of 15-20 qualified meetings per month and effectively targeting decision-makers. Notably, one client praised their ability to quickly translate complex service offerings into compelling outreach. However, a single review expressed dissatisfaction due to perceived low-quality work and poor communication, contrasting with the generally favorable sentiment from other clients.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
Read All ReviewsSelect Industry to see insights
Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
See All Locations (3)Santo Domingo, Dominican Republic
Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic401 - 500
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$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Services provided
37% Call Center Services25% Customer Service Outsourcing13% Back Office Outsourcing +2 services13% Staffing12% HR ConsultingCall center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
Read moreSee All Locations (1)Bogotá, Colombia
Cra 7 #127-48
Bogotá, Colombia 11031131 - 40
6000 222
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Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Sales Outsourcing20% TranscriptionEstablished in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
Read moreSee All Locations (1)Barranquilla, Colombia
50-45 Calle 84
Barranquilla, Colombia 080020251 - 300
+573022618239
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$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingLaunched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Barranquilla, Colombia
Calle 98 No. 51B-80 ED Edificio Milenium P6
Barranquilla, Colombia 080020151 - 200
+14077187867
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$10,000+$200 - $300 / hr10 - 49Medellín, Colombia
Services provided
50% Pay Per Click50% Sales OutsourcingSmall PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
Read moreSee All Locations (1)Medellín, Colombia
Carrera 32
Medellín, Colombia 05002131 - 40
+1(813) 213-4492
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$10,000+< $25 / hr250 - 999Medellín, Colombia
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +5 services15% Finance & Accounting Outsourcing (FAO)10% Supply Chain Management5% Content Moderation Services5% Data Annotation Services5% Procurement SupportSee all 9 projectsSuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.
Reviews mention Timely
Overall, client feedback regarding SuperStaff's timeliness is predominantly positive. The Operations Manager of CJ 4DPLEX noted that their team responded to customer messages promptly, contributing to significant success in communication. Similarly, the Technical Product Analyst reported that SuperStaff consistently delivered items on time, ensuring efficiency during peak workload periods. However, the CS Specialist highlighted inconsistencies in operational support, indicating some delays in providing accurate technical resolutions, suggesting a need for improved response strategies in certain areas.-
Call Center Services for Movie Content Creation Company
4.5 Oct 9, 2025Team leader and agents have responded to customer's messages right away and tried to study by themselves to get better at what they didn't know well during idle time. They also did their best to meet the timeline. I really appreciate that.
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BPO Services for Entertainment Company
4.0 Oct 13, 2025From a Project Management perspective, the BPO center demonstrated competence in adhering to schedules, successfully delivering both project-related items and the required system manuals to clients on time. However, their execution in Operational Support and Quality Assurance is inconsistent and requires immediate remediation. While the BPO met timely deliverables, their response to technical needs exhibited critical errors.
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1 of 4 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In recent reviews, clients commend SuperStaff for their professionalism, responsiveness, and ability to deliver timely solutions. Notably, one client highlighted a score improvement from 88 to 92.4, reflecting their commitment to quality. However, areas for improvement were noted in technical guidance clarity and agent training on real-world applications. Overall, sentiment is positive, with clients appreciating SuperStaff's value for cost and efficient handling of workloads.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.Was this helpful?
See All Locations (2)Medellín, Colombia
Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022101 - 150
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UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingLinked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Barranquilla, Colombia
Cra. 53 #68 - 57, CC Gran Centro
Barranquilla, Colombia 08000210 - 15
+57 3004110997
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$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingBKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Bogotá, Colombia
Conecta 26
Bogotá, Colombia 11091150 - 75
+1 786 625 3512
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$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Blockchain +1 service20% Sales OutsourcingCenter Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
Read moreSee All Locations (2)Barranquilla, Colombia
80-58 Carrera 51B
Barranquilla, Colombia 080020301 - 400
+576053868181
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UndisclosedUndisclosed50 - 249Medellín, Colombia
Services provided
100% Call Center ServicesFounded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
Read moreSee All Locations (1)Medellín, Colombia
Calle 50 N ° 46 -36, office 909
Medellín, Colombia 05001221 - 30
4.6052555
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
100% Call Center ServicesViapin Colombia SAS, an answering service company, is located in Bogotá, Colombia. They specialize in Call Center Services and were established in 2004.
Read moreSee All Locations (1)Bogotá, Colombia
Cra. 57 # 93–04
Bogotá, Colombia 11121121 - 30
+571.3289080
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
100% Call Center ServicesDatascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
Read moreSee All Locations (1)Bogotá, Colombia
Carrera 23 # 137-97
Bogotá, Colombia 1101216 - 9
+57.317.6670710
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UndisclosedUndisclosed250 - 999Barranquilla, Colombia
Services provided
25% Call Center Services25% Back Office Outsourcing25% Sales Outsourcing +2 services15% Social Media Marketing10% Market ResearchTelephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Barranquilla, Colombia
Calle 47 # 44 - 58
Barranquilla, Colombia 08000210 - 15
+(57).5.385.1110
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
70% Call Center Services30% AccountingCOS Colombian Outsourcing Solutions is a phone answering service. Located in Bogotá, Colombia, their team offers Call Center Services and Accounting.
Read moreSee All Locations (1)Bogotá, Colombia
Carrera 43 No 17-47
Bogotá, Colombia 111611151 - 200
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
80% Call Center Services20% Customer Service OutsourcingArcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Bogotá, Colombia
Av. Calle 80, 69-70 , Engativá
Bogotá, Colombia 111061151 - 200
573164870
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesEstablished in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
Read moreSee All Locations (1)Bogotá, Colombia
Transversal 93 No 51-98 , Puerta del Sol Business Park Prana 26 Building
Bogotá, Colombia 111071151 - 200
(+571) 7450952
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
60% Call Center Services20% Cloud Consulting & SI20% Other MarketingCellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
Read moreSee All Locations (1)Bogotá, Colombia
Cl. 127b Bis #49-48Suba, Bogotá, Cundinamarca
Bogotá, Colombia 11111141 - 49
601 486 4710
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UndisclosedUndisclosed10 - 49Medellín, Colombia
Services provided
100% Call Center ServicesCall center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
Read moreSee All Locations (1)Medellín, Colombia
Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 05002131 - 40
+57 4 4489787
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Undisclosed< $25 / hr10 - 49Cali, Colombia
Services provided
35% Back Office Outsourcing25% Sales Outsourcing20% Customer Service Outsourcing +1 service20% StaffingFlexcenter LLC is a Homestead, Florida-based Back Office Outsourcing company. They offer Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cali, Colombia
24 N – 59 Avenida 3 Bis Norte
Cali, Colombia 7600466 - 9
6023120631
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$1,000+Undisclosed2 - 9Cartagena de Indias, Colombia
Services provided
30% Business Consulting30% Corporate Training & Coaching30% Sales Outsourcing +1 service10% Marketing StrategyBusiness Consulting company Resolution & Business was established in 2021. The team provides Business Consulting and Corporate Training & Coaching and is in Cartagena de Indias, Colombia.
Read moreSee All Locations (1)Cartagena de Indias, Colombia
Via al Mar Km8 Edificio Burano Serena del Mar
Cartagena de Indias, Colombia 1300086 - 9
+573103966958
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
17% Call Center Services35% Sales Outsourcing30% Digital Strategy +1 service18% Customer Service OutsourcingSmall Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
Read moreSee All Locations (1)Bogotá, Colombia
Cr 15 124 - 17 ofc 701 and 702
Bogotá, Colombia 1101116 - 9
3164699502
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$1,000+$150 - $199 / hr10 - 49Bogotá, Colombia
Services provided
30% Business Consulting30% Market Research20% Demand Generation Marketing +1 service20% Sales OutsourcingExpansion Americas, a Market Research company, is located in Bogotá, Colombia and Ashburn, Virginia. They provide Market Research and Business Consulting and were established in 2025.
Read moreSee All Locations (2)Bogotá, Colombia
13A 24 Calle 93 5th Floor
Bogotá, Colombia 11022116 - 20
+57 3155852266
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$5,000+$100 - $149 / hr50 - 249Bogotá, Colombia
Services provided
30% Call Center Services40% Branding30% E-Commerce DevelopmentIndexcol, a branding agency, is located in Bogotá, Colombia. Launched in 1995, the team provides Branding and Call Center Services.
Read moreSee All Locations (1)Bogotá, Colombia
Avenida 19 # 120 - 71
Bogotá, Colombia 11011110 - 15
+57.144.304.30
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
30% Call Center Services30% Corporate Training & Coaching10% Custom Software Development +3 services10% Marketing Strategy10% Web Design10% Web DevelopmentBased in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
Read moreSee All Locations (1)Bogotá, Colombia
Cra. 69p ##77-45
Bogotá, Colombia 11106121 - 30
571.745.5038
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
25% Call Center Services25% Recruiting25% Recruitment Process Outsourcing +1 service25% StaffingVinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
Read moreSee All Locations (1)Bogotá, Colombia
Calle 99 #10-19, Trade Center 99
Bogotá, Colombia 11022150 - 75
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UndisclosedUndisclosed2 - 9Medellín, Colombia
Services provided
30% Call Center Services10% BI & Big Data Consulting & SI10% Conversion Optimization +5 services10% Corporate Training & Coaching10% Digital Strategy10% E-Commerce Development10% Marketing Strategy10% Web DevelopmentCall center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
Read moreSee All Locations (1)Medellín, Colombia
Cra. 49 # 52-170, Office 707
Medellín, Colombia 0500122 - 5
4.3225363
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
20% Branding20% Sales Outsourcing10% Advertising +5 services10% Digital Strategy10% Market Research10% Marketing Strategy10% Public Relations10% Social Media MarketingTXT Agencia Transmedia is a branding agency. They are located in Bogotá, Colombia, and their services include Branding and Sales Outsourcing.
Read moreSee All Locations (1)Bogotá, Colombia
Carrera 14 No. 87 - 45
Bogotá, Colombia 11141110 - 15
+571.691.8788
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
20% Call Center Services25% Digital Strategy25% Web Development +2 services20% Customer Service Outsourcing10% Back Office OutsourcingTeledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
Read moreSee All Locations (1)Bogotá, Colombia
Calle 38a Sur No. 72k30 Bogota Colombia
Bogotá, Colombia 11084150 - 75
+57 3058667640
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$10,000+Undisclosed10,000+Bogotá, Colombia
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Content Moderation Services5% Business Consulting5% Robotics Process AutomationApex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (13)Sao Paulo, Brazil
100 Avenida Alfredo Egídio de Souza Aranha
Sao Paulo, Brazil 04726-170751 - 1000
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UndisclosedUndisclosed2 - 9Medellín, Colombia
Services provided
100% Call Center ServicesSmall call center InConexion, is based in Medellín, Colombia. Their services include Call Center Services.
Read moreSee All Locations (1)Medellín, Colombia
Calle 32 C No. 65 F -2
Medellín, Colombia 050030+57.4.310.513.93.03
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
100% Call Center ServicesSmall call center company CONTACT CENTER GROUP S.A.S, is headquartered in Bogotá, Colombia. The team offers Call Center Services.
Read moreSee All Locations (1)Bogotá, Colombia
161st Street No. 21 - 16
Bogotá, Colombia+57.1.742.93.86
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UndisclosedUndisclosed250 - 999Medellín, Colombia
Services provided
100% Call Center ServicesIntelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
Read moreSee All Locations (1)Medellín, Colombia
Carrera 50c #10 Sur-140
Medellín, Colombia 050023+57.4.322.0887
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UndisclosedUndisclosed250 - 999Bogotá, Colombia
Services provided
100% Call Center ServicesAltycom BPO is a phone answering service. Founded in 2018, the team provides Call Center Services.
Read moreSee All Locations (1)Bogotá, Colombia
Carrera 22 # 166-12
Bogotá, Colombia 110131+571.210.8636
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UndisclosedUndisclosed50 - 249Medellín, Colombia
Services provided
100% Call Center ServicesSoluciones BPO S.A.S, a phone answering service, is headquartered in Medellín, Colombia. Launched in 2014, the team provides Call Center Services.
Read moreSee All Locations (1)Medellín, Colombia
Carrera 52 #29a111 Bodega 316 Centro Mercantil
Medellín, Colombia 050024+57.(4).5.600.400
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
100% Call Center ServicesHeadquartered in Bogotá, Colombia, Serficob B.P.O S.A.S is a small call center company. Their services include Call Center Services.
Read moreSee All Locations (1)Bogotá, Colombia
Calle 5 #30 A - 46. Piso 3.
Bogotá, Colombia 110831+57.06.425.538
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UndisclosedUndisclosed10 - 49Medellín, Colombia
Services provided
100% Call Center ServicesCall Center Mall is a phone answering service. Founded in 2014, the team offers Call Center Services.
Read moreSee All Locations (1)Medellín, Colombia
Carrera 43B #16-41, barrio Manila; Oficina 1404, Antioquia 1234
Medellín, Colombia 050001+(57).315.382.0012
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
60% Call Center Services40% SMS MarketingSaem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
Read moreSee All Locations (1)Bogotá, Colombia
Calle 72 # 86 -60 Local 35
Bogotá, Colombia 1110511
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$1,000+< $25 / hr10 - 49Medellín, Colombia
Services provided
20% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% Transcription +3 services15% Back Office Outsourcing15% Sales Outsourcing10% Customer Service OutsourcingTelephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (1)Medellín, Colombia
Cra 43A, #1-85
Medellín, Colombia 0500222 - 5
3103196105
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UndisclosedUndisclosed50 - 249Ibagué, Colombia
Services provided
10% Call Center Services35% Custom Software Development15% Cloud Consulting & SI +4 services10% CRM Consulting and SI10% ERP Consulting and SI10% Mobile App Development10% Web DevelopmentFounded in 1998, Tecnologias Sinergia S.A.S is a midsize Ibagué, Colombia-based software development firm. Their team provides Custom Software Development and cloud consulting & SI.
Read moreSee All Locations (2)Ibagué, Colombia
Barrio Piedra Pintada Alta, Cra 5 No.48-31
Ibagué, Colombia 73000650 - 75
(+57) 316 273 3407/(+57) 318 349 1488
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UndisclosedUndisclosed10,000+Kuala Lumpur, Malaysia
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Accra, Ghana
Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
Accra, Ghana101 - 150
+ 233 54 012 89 88
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
10% Call Center Services20% BI & Big Data Consulting & SI20% Business Consulting +3 services20% Cybersecurity20% IoT Development10% Customer Service OutsourcingGrupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
Read moreSee All Locations (1)Bogotá, Colombia
Carrera 21 N39B - 52, 52B/La Soledad
Bogotá, Colombia 111311
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
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List of the Top 5 Colombia Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$1,000+Undisclosed10 - 49Medellín, Colombia
Ability to deliver
25.8/40.017.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Ability to deliver
31.7/40.016.6/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
12.6/40.00/20 Reviews6.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
37% Call Center Services63% Other -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$200 - $300 / hr10 - 49Medellín, Colombia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Medellín, Colombia
Ability to deliver
21.6/40.016/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services65% Other -
$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Medellín, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Barranquilla, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other
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