Top Call Center Services & Voice Services in Medellin

Ratings Updated: July 17, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Helpware CX has received positive feedback for their effective customer research and rapid project management. A client noted their ability to attract six new customers and highlighted their impressive speed in communication. The client chose Helpware CX for their value and found no areas for improvement. Overall, the sentiment is highly favorable, indicating that Helpware CX is a competent partner for marketing needs.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Outsourced

4.9 12 reviews

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Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.

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Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Outsourced's unique expertise, particularly in the digital commerce sector. One Technical Director noted their impressive industry knowledge and excellence, highlighting the company's ability to deliver countless successful projects since 2012. Additionally, the alignment of company values and a strong cultural fit were cited as significant factors in selecting Outsourced, further emphasizing their specialized capabilities.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

We're impressed with their industry expertise and excellence. Great people and culture.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Outsourced indicate a generally positive sentiment, particularly regarding their recruitment services. Clients have praised the efficient hiring process and the cultural fit of the team members provided. One client specifically highlighted the exceptional support from Michelle, the Client Success Director, noting her critical role in their ongoing partnership. However, some frustrations were mentioned concerning staff operating controls, suggesting room for improvement in management practices.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise Outsourced for its competitive pricing and overall value for money. For instance, one CEO noted that Outsourced's offerings were 'relatively cheap compared to Australia,' highlighting significant cost savings. Another client emphasized that the pricing fit their budget while providing 'good value for cost.' Overall, the sentiment reflects satisfaction with the affordability and quality of services, making Outsourced a favorable choice for various projects.
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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.

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Reviews mention Exceeds expectations
Clients consistently report that Solvo Global exceeds expectations in delivering high-quality talent and effective project management. One executive noted their 'amazing support' and 'highest professional caliber' after experiencing seamless communication and customized service. A CEO highlighted the proactive nature of their staff and noted that Solvo's processes led to well-documented operations, significantly enhancing efficiency. Overall, clients express high satisfaction with Solvo's professionalism, responsiveness, and ability to scale operations effectively.

Business Consulting & Recruiting Servies for Booking Agency

5.0 Nov 9, 2023

High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Sports Other Industry Business services Legal Information technology

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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Featured

What are Featured Providers?

SupportYourApp

4.8 87 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

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Industry Experience

SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Professional
Clients have consistently praised Six Eleven Global Services for their professional management and effective communication. One client noted their impressive project accuracy, exceeding 95%, and highlighted their timely responses to requests and feedback. The team's commitment to delivering high-quality service and maintaining a polite, proactive communication style has been a significant factor in client satisfaction. Overall, the sentiment reflects a strong endorsement of their professionalism and reliability.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Medellin, Colombia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Professional
The overall sentiment regarding Simply Contact's professionalism is highly positive. Clients consistently highlighted their responsiveness, flexibility, and ability to adapt to specific needs. For instance, one CEO noted their agents maintained a 'friendly, professional tone' and met all expectations, while another executive praised their 'excellent project management' and 'proactive' approach. Additionally, one client appreciated their team's transparency and dedication to understanding their business, reinforcing Simply Contact's reputation as a reliable partner.

Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy.
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Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.

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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Marketplace Provider
5.0 — CloudTask was hired by a financial marketplace provider for their customer service support. The team is tasked with setting appointments, outbound-calling prospects, and onboarding customers. Read more
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Industry Experience

CloudTask has displayed strong expertise across several industries, notably Media, Legal, Advertising & Marketing, and Business Services. Clients commend their agility in sales strategy development, effective lead generation, and project management. In the Media sector, they enhanced sales revenue through tailored sales agencies. In Legal, their contribution led to optimized sales processes. Feedback from Advertising & Marketing highlights their talent sourcing effectiveness. Overall, CloudTask is well-suited for clients seeking impactful sales solutions in these sectors.
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Media Software Legal IT Services Research Human Resources Advertising & marketing Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
CloudTask is frequently recognized for its competitive pricing and strong value for money. Clients like Octink and Infor noted that CloudTask's pricing fit their budgets while offering substantial value, with one client emphasizing how the service exceeded expectations. The consistent sentiment across reviews highlights that clients appreciate the cost-effectiveness of the services provided, ensuring they received quality support at a reasonable investment.
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Medellín, Colombia

Cra. 38 #26,
Medellín, Colombia 050016
41 - 49

3052092408

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Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a diverse digital agency offering services in web and mobile development, social media management, and SEO optimization. Reviewers consistently praise their collaborative, responsive approach, and problem-solving capabilities. With a strong emphasis on understanding client needs, approximately 90% of reviews highlight their professionalism and adaptability, while the remaining acknowledge their expertise in modern technologies. Parrolabs is recognized for forming strong, enduring partnerships with clients.

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Industry Experience

Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support.
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Media Software Advertising & marketing Nonprofit Information technology IT Services Retail Education Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.
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United States (10) Canada (1) Colombia (1) Netherlands (1)

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RAM BPO

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

RAM BPO is a business process outsourcing company, primarily offering customer support, HR management, and operational support services. The company has garnered overwhelmingly positive feedback from clients, with approximately 100% of reviewers highlighting their on-time delivery and strong company culture. Clients appreciate RAM BPO's collaborative approach and professionalism, noting their ability to manage operations effectively and enhance business processes.

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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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SuperStaff

4.8 10 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

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Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Logistics & Supply Chain Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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South Korea (2) United States (2)

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Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Medellin, Colombia

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

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3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.
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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Medellin, Colombia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Medellin, Colombia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Accommodating
Clients express a highly positive sentiment regarding A-SALES AB's accommodating nature. Feedback highlights their willingness to adapt to evolving project needs, with one client noting they met new requirements 'with open arms.' Another reviewer praised their responsiveness and flexibility, stating that A-SALES AB was 'always on the ball' and maintained a seamless collaboration. Overall, clients appreciate the company's solution-oriented mindset and commitment to delivering quality results while being highly receptive to client needs.

Sales Outsourcing for Sustainable Paper Company

5.0 Apr 25, 2024

Expectations were set early and new/extra needs that emerged along the project have also been met with open arms. They were open to adapt and conform to our needs while providing valuable knowledge on how to reach the best possible outcome.
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Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, A-SALES AB has received positive feedback for their lead generation and appointment-setting services, with clients noting a significant increase in qualified calls and appointment bookings. One client reported a 300% increase in appointment generation, while another praised their effective communication and eagerness to learn. However, some clients mentioned areas for improvement in project management and communication speed. Overall, sentiment remains highly favorable, highlighting A-SALES AB's value and alignment with client needs.
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Industry Experience

A-SALES AB has demonstrated strong expertise in lead generation and appointment setting across various industries, including Financial Services, IT, Business Services, Advertising & Marketing, and Healthcare. Clients commend their effective communication, tailored outreach strategies, and responsiveness, leading to significant improvements in sales pipelines and meeting bookings. Overall, feedback indicates a highly positive sentiment regarding their ability to deliver results, particularly in sectors requiring targeted and strategic engagement.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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elev8.io

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Medellín, Colombia

Services provided

50% Pay Per Click

50% Sales Outsourcing

Small PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
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Telemed

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% AI Agents

5% AI Development

5% Generative AI

Founded in 2006, Telemed is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Back Office Outsourcing.
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Featured

What are Featured Providers?

Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

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6 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Visión Gerencial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Founded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
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Incontacto

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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Medellín, Colombia

Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 050021
31 - 40

+57 4 4489787

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GAB Soluciones

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% Transcription +3 services

15% Back Office Outsourcing

15% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Medellín, Colombia

Cra 43A, #1-85
Medellín, Colombia 050022
2 - 5

3103196105

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SmartBpo SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

10% AI Agents

10% Accounting

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Business Continuity Management

10% Corporate Law

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
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Medellín, Colombia

5A-113 Avenida El Poblado
Medellín, Colombia 050022
10 - 15

3188805108

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Contact Box Bpo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

30% Call Center Services

10% BI & Big Data Consulting & SI

10% Conversion Optimization +5 services

10% Corporate Training & Coaching

10% Digital Strategy

10% E-Commerce Development

10% Marketing Strategy

10% Web Development

Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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Intelsa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

100% Call Center Services

Intelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
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Soluciones BPO S.A.S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Soluciones BPO S.A.S, a phone answering service, is headquartered in Medellín, Colombia. Launched in 2014, the team provides Call Center Services.
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Call Center Mall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call Center Mall is a phone answering service. Founded in 2014, the team offers Call Center Services.
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Top Call Center Services & Voice Services in Medellin

List of the Top Medellin Call Center Companies & Voice Services

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Call Center Services for Gaming Company

Scaling & QA Services for Media Company

Call Center Services for Automotive Company

Industry Experience

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Reviewed 1 time in the past 6 months

Call Center Services for Digital Government Partner

Industry Experience

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Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Unique expertise

IT Staff Augmentation for Digital Agency

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

Business Consulting & Recruiting Servies for Booking Agency

Industry Experience

Select Industry to see insights

Solvo Global is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Professional

BPO Services for Logistics & Supply Chain Company

Industry Experience

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six eleven global services is very responsive

Reviews mention Professional

Call Center Services for Social Media Monitoring Tool

Customer Support for Music Distribution Company

Сall Сenter Services for International Wholesale Retailer

Customer Service Outsourcing for AdTech Company

Call Center Services for HR Services & Biz Process Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Financial Marketplace Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Support for IT Consulting Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Lead Generation Services for SaaS Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center & Sales Services for FinTech Platform Co

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Reviews mention Accommodating

Sales Outsourcing for Sustainable Paper Company

Lead Gen & Appointment Setting for Video Solutions Company

Reviewed 3 times in the past 6 months

Industry Experience