Top Call Center Services & Voice Services in Medellin

Ratings Updated: August 31, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Outsourced

4.9 12 reviews

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.

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Reviews mention Collaborative
The feedback regarding Outsourced's collaborative approach is overwhelmingly positive. Clients commend their exceptional responsiveness and ability to adapt quickly to shifting priorities, facilitating seamless communication with local QA teams. One client highlighted the team's proactive engagement, stating they maintained clear documentation that minimized rework and improved issue resolution speed. Additionally, their effective collaboration across time zones was noted as a significant advantage, reinforcing their role as a reliable partner in enhancing project outcomes.

App Regression Testing & Reporting for Tax Mgmt Software Co

5.0 Feb 10, 2025

The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The team adapted seamlessly to shifting priorities, such as urgent hotfix validations or last-minute feature testing. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.
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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Medellín, Colombia

Calle 7D #43A-40
Medellín, Colombia 050011
10 - 15

+57 601 508 8362

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.

See all 7 projects

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
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More responsive than most other service providers

Solvo Global is very responsive
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Featured

What are Featured Providers?

six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
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United States (6) Canada (1) Malaysia (1)

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SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Serves Medellin, Colombia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

CloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.

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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Marketplace Provider
5.0 — CloudTask was hired by a financial marketplace provider for their customer service support. The team is tasked with setting appointments, outbound-calling prospects, and onboarding customers. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
CloudTask is frequently recognized for its competitive pricing and strong value for money. Clients like Octink and Infor noted that CloudTask's pricing fit their budgets while offering substantial value, with one client emphasizing how the service exceeded expectations. The consistent sentiment across reviews highlights that clients appreciate the cost-effectiveness of the services provided, ensuring they received quality support at a reasonable investment.
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United States (8) England (2) France (1)

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Medellín, Colombia

Cra. 38 #26,
Medellín, Colombia 050016
41 - 49

3052092408

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Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a versatile development company offering services such as web and app development, social media management, and SEO optimization. Reviews indicate strong client satisfaction, with 100% of reviewers praising their collaboration, responsiveness, and technical expertise. Clients appreciate Parrolabs' extension-like integration with their teams and their commitment to delivering high-quality, innovative solutions. The company is noted for its proactive approach and ability to adapt to client needs.

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Reviews mention Receptive
Parrolabs has received positive feedback regarding their receptive approach to client collaboration. Clients appreciate their flexibility and openness to suggestions, noting that Parrolabs is highly collaborative and responsive to feedback. One client highlighted the value of working closely with their CEO, Niels, which fosters a strong partnership. Overall, the sentiment indicates that Parrolabs excels in adapting to client needs and maintaining a client-centric focus in their project management.

Coding & Configuration for BigCommerce Platform

5.0 Mar 6, 2019

The client-centric, highly collaborative approach sets them apart. Where other tech companies can be less humble in problem-solving scenarios, Parrolabs is much more collaborative and receptive to client feedback. Nothing, in particular, comes to mind, but whenever I request changes to the way we manage projects, they're very openminded to it. We have a strong and evolving partnership in that way.
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Industry Experience

Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support.
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Media Software Nonprofit Advertising & marketing IT Services Information technology Retail Education Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.
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United States (10) Canada (1) Colombia (1) Netherlands (1)

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RAM BPO

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent feedback for RAM BPO highlights their strong organizational culture and effective project management. Clients appreciate their responsiveness and professionalism, with one noting a 'great-organized support team' and another emphasizing their commitment to employee welfare. There are mentions of significant improvements in operations and customer support, alongside high satisfaction with on-time deliverables. Overall, sentiment is overwhelmingly positive, with clients expressing gratitude for RAM BPO's contributions and indicating no areas for improvement.
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What Clients Have Said
Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.
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United States (2) Colombia (1)

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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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SuperStaff

4.8 10 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Movie Content Creation Company
4.5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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South Korea (2) United States (2)

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Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Medellin, Colombia

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Industry Experience

Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Advertising & marketing Telecommunications Other industries Business services Information technology

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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Medellin, Colombia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Medellin, Colombia

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (5) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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elev8.io

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Medellín, Colombia

Services provided

50% Pay Per Click

50% Sales Outsourcing

Small PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
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Telemed

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% AI Agents

5% AI Development

5% Generative AI

Founded in 2006, Telemed is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Back Office Outsourcing.
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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

$200 - $300 / hr

50 - 249

Serves Medellin, Colombia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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United States (20) Canada (8) France (1)

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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Visión Gerencial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Founded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
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Incontacto

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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Medellín, Colombia

Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 050021
31 - 40

+57 4 4489787

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Tandem Bridge Talent

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Envigado, Colombia

Services provided

20% Call Center Services

60% Recruiting

20% Recruitment Process Outsourcing

Recruiting company Tandem Bridge Talent was launched in 2024. The team focuses on Recruiting and Call Center Services and is based in Envigado, Colombia.
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GAB Soluciones

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% Transcription +3 services

15% Back Office Outsourcing

15% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Medellín, Colombia

Cra 43A, #1-85
Medellín, Colombia 050022
2 - 5

3103196105

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SmartBpo SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

10% AI Agents

10% Accounting

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Business Continuity Management

10% Corporate Law

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
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Medellín, Colombia

5A-113 Avenida El Poblado
Medellín, Colombia 050022
10 - 15

3188805108

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Contact Box Bpo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

30% Call Center Services

10% BI & Big Data Consulting & SI

10% Conversion Optimization +5 services

10% Corporate Training & Coaching

10% Digital Strategy

10% E-Commerce Development

10% Marketing Strategy

10% Web Development

Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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Intelsa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

100% Call Center Services

Intelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
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Soluciones BPO S.A.S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Soluciones BPO S.A.S, a phone answering service, is headquartered in Medellín, Colombia. Launched in 2014, the team provides Call Center Services.
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Call Center Mall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call Center Mall is a phone answering service. Founded in 2014, the team offers Call Center Services.
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Top Call Center Services & Voice Services in Medellin

List of the Top Medellin Call Center Companies & Voice Services

Call Center Services for Automotive Company

Industry Experience

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What Clients Have Said

Industry Experience

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What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Industry Experience

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Select VoiceCom is very responsive

Reviews mention Collaborative

App Regression Testing & Reporting for Tax Mgmt Software Co

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Solvo Global is very responsive

Industry Experience

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What Clients Have Said

six eleven global services is very responsive

Call Center Services for Water & Energy Metering Company

Industry Experience

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SupportYourApp is very responsive

Call Center Staffing for Government Helpline

Industry Experience

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Call Center Services for Financial Marketplace Provider

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Coding & Configuration for BigCommerce Platform

Industry Experience

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What Clients Have Said

Reviewed 3 times in the past 6 months

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What Clients Have Said

Customer Support for IT Consulting Firm

Industry Experience

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What Clients Have Said

Call Center Services for Movie Content Creation Company

Average Project Cost Breakdown

What Clients Have Said

Lead Generation Services for SaaS Company

Industry Experience

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Virtual Sales Limited is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Industry Experience

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Assistring LLC is very responsive

Customer Support call

Sales Outsourcing Services for E-Commerce Fulfillment Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Award Winning Appointment Setting Team