Top Call Center Services & Voice Services in Medellin

Ratings Updated: October 23, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Exceptional results
Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SupportYourApp

4.8 88 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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Reviews mention Adaptable
SupportYourApp has received consistently positive feedback regarding its adaptability. Clients have noted the company's ability to adjust support coverage based on fluctuating request volumes, as highlighted by one client's comment on scaling support up or down without disrupting operations. Another client praised SupportYourApp for its proactive communication and responsiveness to changing needs, emphasizing their commitment to operational excellence and quality service. Overall, clients appreciate SupportYourApp's flexibility and willingness to align with their evolving business requirements.

Customer Support Services for VR Fitness App

5.0 Dec 4, 2025

Seamless integration with our internal operations. High support during onboarding and easy access to the team for feedback, resource expansion, etc. High quality talent consistently and very adaptable to scaling business needs. Genuine care for business objectives and priorities.
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Customer Service Outsourcing for Email Delivery Platform

4.5 Mar 18, 2026

Their flexibility and ability to adapt to our changing needs is impressive. We are able to scale the support coverage up or down depending on the request volume without disrupting operations. Their 24/7 availability and the effort the management team puts into maintaining service quality are also particularly valuable.
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Customer Service Outsourcing for Enterprise Health Platform

5.0 Mar 20, 2026

Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration. What I found most impressive about this company is their operational excellence and a strong customer-centric mindset. They consistently deliver high-quality support while remaining flexible and adaptable to our evolving needs.
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Content Moderation Services for Music Distribution Company

4.0 Mar 25, 2024

SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements. The team’s Team Lead and Service Delivery Manager are taking care of the consultants’ personal development plans.
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Customer Service Outsourcing for Crypto Wealth Management Co

4.5 Oct 22, 2026

SupportYourApp set up their team very quickly when we needed it, and they have adapted well to our changing needs. In the early years their strength was speed, with the capacity to handle high volumes during peak periods. As volumes have settled, the focus has shifted to quality, and they now deliver consistently high standards in both KYC and Support.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Callbox

4.6 128 reviews

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

60% Sales Outsourcing

20% Customer Service Outsourcing +1 service

10% Back Office Outsourcing

Callbox is a leading provider in the field of Contact Center Services, offering a comprehensive suite of outbound call center, telemarketing, and customer support services. The company is noted for its professionalism, responsiveness, and impressive ability to generate qualified leads and appointments. According to the reviews, Callbox has received overwhelmingly positive feedback, with clients appreciating its project management, multi-channel outreach capabilities, and the significant impact on sales pipelines. Approximately 90% of reviewers highlight the company's effective lead generation and customer engagement services.

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5 of 9 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 9 times in the past 6 months
Callbox has received positive feedback over the past six months, with clients praising their effective lead generation and marketing strategies. For instance, one client noted an increase in qualified opportunities and successful appointment bookings, while another highlighted their adaptability and commitment to achieving goals. Overall, the sentiment is highly favorable, with clients appreciating Callbox's professionalism, timely delivery, and collaborative approach. Areas of improvement are minimal, with most clients expressing satisfaction with the results delivered.
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Average Project Cost Breakdown

$10,000 to $49,000 (61) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

What Clients Have Said
The feedback regarding Callbox's cost and value for money is predominantly positive. Clients appreciate the competitive pricing and the high quality of leads generated. One client noted, 'their pricing fit our budget,' while another emphasized, 'the ROI was positive.' Many reviews highlight the effectiveness of Callbox in delivering measurable results, with some stating a significant increase in qualified leads and successful appointments. However, a few clients suggested that tighter alignment on lead quality could enhance overall satisfaction. Overall, Callbox is viewed as a valuable partner in lead generation.
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United States (72) Singapore (19) Canada (5) Australia (5) Japan (4) England (2) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Malaysia (1) Iraq (1) India (1) Vietnam (1) Thailand (1) France (1) Belgium (1)

This provider is fluent in 6 languages:

Mandarin

English

Spanish

Portuguese

Vietnamese

Cantonese

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Medellín, Colombia

Pisos 14 y 15, Cl. 16aa Sur #42-91, Envigado Medellin, El Poblado, Medellin, Antioquia, Colombia
Medellín, Colombia 050021
76 - 100

(57) 601-508-4456

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Outsourced

4.9 12 reviews

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.

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Reviews mention Knowledgeable
Clients have consistently praised Outsourced for their knowledgeable team, particularly highlighting their expertise in HR practices in the Philippines. One client noted that the team was 'highly communicative, responsive, and knowledgeable,' which contributed to the successful delivery of time-sensitive products. The ability to maintain long-term talent was also emphasized, showcasing the company's understanding of client needs and effective management. Overall, the sentiment reflects strong confidence in Outsourced's knowledge and capabilities.

Tasks Management & Resources for Investing News Company

5.0 Nov 10, 2023

They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.
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Industry Experience

Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media Contracting

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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Medellín, Colombia

Calle 7D #43A-40
Medellín, Colombia 050011
10 - 15

+57 601 508 8362

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Featured

What are Featured Providers?

SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
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More responsive than most other service providers

SixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Medellin, Colombia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention Exceptional results
Simply Contact has consistently delivered exceptional results, as evidenced by multiple client testimonials. Clients reported a 25% boost in customer satisfaction and a 35% increase in first contact resolution. Their project management was highlighted as outstanding, with timely delivery and adaptability to client needs. One client noted their expertise in providing specialized support across various channels, while another emphasized their impressive multilingual capabilities, which enhanced customer engagement and satisfaction.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Since engaging Simply Contact for our customer support needs, we've observed a comprehensive improvement in our service metrics: a 25% boost in customer satisfaction, a 35% increase in first contact resolution, and a 40% rise in monthly interaction volumes due to the implementation of a 24/7 support system. Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Ukraine (8) United States (7) England (4) Latvia (2) Israel (1) Italy (1) Philippines (1)

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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Medellin, Colombia

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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Reviews mention Exceptional results
Clients consistently report exceptional results with Virtual Sales Limited, particularly highlighting their effectiveness in appointment setting. One CEO noted that Virtual Sales consistently meets their key performance indicators, demonstrating reliability and expertise. The team, characterized by great communication, responsiveness, and well-established processes, has impressed clients who have experienced successful collaborations over several years. Overall, the sentiment reflects strong satisfaction with the outcomes and professionalism of Virtual Sales Limited.

Telemarketing Services for Customer Engagement Platform

4.5 Mar 20, 2023

VSL is an exceptional telemarketing company and their telemarketing as a service model allows us to alter our monthly service hours to achieve our sales goals. VSL handles the entire process seamlessly, freeing up our time to focus on closing deals. VSL's proven track record of consistently delivering booked meetings makes them a reliable and effective partner. Overall, we highly recommend VSL for their outstanding service and ability to help us achieve our goals.
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2 of 4 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read more
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Other industries Legal Information technology Business services

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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a versatile development company offering services such as web and app development, social media management, and SEO optimization. Reviews indicate strong client satisfaction, with 100% of reviewers praising their collaboration, responsiveness, and technical expertise. Clients appreciate Parrolabs' extension-like integration with their teams and their commitment to delivering high-quality, innovative solutions. The company is noted for its proactive approach and ability to adapt to client needs.

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Reviews mention Collaborative
Parrolabs has received positive feedback regarding their collaborative approach. Clients noted their proactive and transparent communication, particularly highlighting the use of tools like Slack and Jira to enhance project management. One client emphasized the company's openness to suggestions and adaptability, stating, "Their client-centric, highly collaborative approach sets them apart." Overall, the sentiment reflects a strong appreciation for Parrolabs' willingness to engage closely with clients, ensuring effective collaboration throughout the project lifecycle.

New Website Dev for Branding Agency

5.0 Dec 13, 2022

Collaborative, proactive and transparent. They used Slack to help ensure that communications were always seamless and documented.
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Coding & Configuration for BigCommerce Platform

5.0 Mar 6, 2019

Their client-centric, highly collaborative approach sets them apart. Where other tech companies can be less humble in problem-solving scenarios, Parrolabs is much more collaborative and receptive to client feedback.
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Industry Experience

Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support.
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Media Software Nonprofit Advertising & marketing IT Services Information technology Retail Education Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.
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United States (10) Canada (1) Colombia (1) Netherlands (1)

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RAM BPO

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.

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Reviews mention Timely
Overall, RAM BPO has received positive feedback regarding their timeliness in project management. Clients consistently noted that RAM BPO delivers on time, with one client stating they 'deliver on time 100% of the time.' Another emphasized their 'complete responsibility' during significant projects, reflecting a commitment to meeting deadlines and maintaining clear communication. The sentiment surrounding their punctuality is overwhelmingly positive, indicating reliability in their service delivery.

BPO Services for Business Network

5.0 Jul 3, 2026

They deliver on time 100% of the time. We communicate through virtual meetings, emails, and messaging apps.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
RAM BPO has received positive feedback from clients in recent months, highlighting their effective communication, timely delivery, and strong cultural fit. Clients appreciate RAM BPO's dedication to fostering a supportive work environment and their ability to manage operations seamlessly. Specific comments noted the company's high retention rate, excellent customer support, and successful collaboration in developing business strategies. Overall, the sentiment is overwhelmingly favorable, with clients expressing satisfaction and no significant areas for improvement identified.
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Industry Experience

RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success.
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United States (2) Colombia (1)

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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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SuperStaff

4.8 10 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

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Reviews mention Experienced
The overall sentiment regarding SuperStaff's experience is positive, highlighted by their professional handling of a 24-hour call service for CJ 4DPLEX. Clients praised the responsiveness of the team, noting they 'haven't missed messages from customers' and have 'responded to customer's messages right away.' The ability to hire staff swiftly and meet timelines was also commended. However, there are suggestions for improvement in utilizing idle time more effectively.

Call Center Services for Movie Content Creation Company

4.5 Oct 9, 2025

They are professional at running Call center with experienced agents, hired staff in a short period fo time. They also did their best to meet the timeline. I really appreciate that.
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Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Logistics & Supply Chain Arts, entertainment & music

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South Korea (2) United States (2)

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Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

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What are Featured Providers?
Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Medellin, Colombia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Knowledgeable
Valoris Center is recognized for its extensive knowledge and experience, as highlighted by a Customer Experience Manager who noted their previous familiarity and positive references. Clients appreciate the professional team’s ability to customize solutions effectively, enhancing project outcomes. The collaborative nature of their workflow, including daily discussions to address challenges, further underscores their expertise. Overall, the sentiment is highly positive, emphasizing Valoris Center's capability as a knowledgeable and reliable partner.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us were most impressive.
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Serves Medellin, Colombia

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Reviews mention Flexible
Clients have consistently praised Assistring LLC for their flexibility and responsiveness in managing multichannel support and operational processes. One client highlighted their 'ability to co-create and optimize processes,' emphasizing how this adaptability contributed to a reliable partnership. Additionally, the operational control and dynamic volume management showcased their commitment to meeting evolving project needs, further solidifying positive sentiment towards their flexible approach.

Call Center Services for Consumer Electronics Retailer

5.0 Feb 20, 2026

Their multichannel operational scope, sales results, and consistency over several years were unmatched. Their flexibility and ability to co create and optimize processes make them a reliable strategic partner. Service delivery is strong. Their proactive collaboration in co developing processes helped streamline our operations.
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (5) Poland (1)

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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Medellin, Colombia

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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elev8.io

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Medellín, Colombia

Services provided

50% Pay Per Click

50% Sales Outsourcing

Small PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
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Telemed

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

15% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% AI Agents

5% AI Development

5% Generative AI

Founded in 2006, Telemed is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Back Office Outsourcing.
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Visión Gerencial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Founded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
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Incontacto

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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Medellín, Colombia

Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 050021
31 - 40

+57 4 4489787

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GAB Soluciones

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% Transcription +3 services

15% Back Office Outsourcing

15% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Medellín, Colombia

Cra 43A, #1-85
Medellín, Colombia 050022
2 - 5

3103196105

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Tandem Bridge Talent

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Envigado, Colombia

Services provided

20% Call Center Services

60% Recruiting

20% Recruitment Process Outsourcing

Recruiting company Tandem Bridge Talent was launched in 2024. The team focuses on Recruiting and Call Center Services and is based in Envigado, Colombia.
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More responsive than most other service providers

Tandem Bridge Talent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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SmartBpo SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

10% AI Agents

10% Accounting

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Business Continuity Management

10% Corporate Law

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
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Medellín, Colombia

5A-113 Avenida El Poblado
Medellín, Colombia 050022
10 - 15

3188805108

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Contact Box Bpo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

30% Call Center Services

10% BI & Big Data Consulting & SI

10% Conversion Optimization +5 services

10% Corporate Training & Coaching

10% Digital Strategy

10% E-Commerce Development

10% Marketing Strategy

10% Web Development

Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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Intelsa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

100% Call Center Services

Intelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
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Soluciones BPO S.A.S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Soluciones BPO S.A.S, a phone answering service, is headquartered in Medellín, Colombia. Launched in 2014, the team provides Call Center Services.
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Call Center Mall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call Center Mall is a phone answering service. Founded in 2014, the team offers Call Center Services.
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Top Call Center Services & Voice Services in Medellin

List of the Top Medellin Call Center Companies & Voice Services

Reviews mention Exceptional results

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Scaling & QA Services for Media Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

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Helpware CX is very responsive

Reviews mention Adaptable

Customer Support Services for VR Fitness App

Customer Service Outsourcing for Email Delivery Platform

Customer Service Outsourcing for Enterprise Health Platform

Content Moderation Services for Music Distribution Company

Customer Service Outsourcing for Crypto Wealth Management Co

Call Center Services for Water & Energy Metering Company

Industry Experience

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Reviewed 9 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Knowledgeable

Tasks Management & Resources for Investing News Company

Industry Experience

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Call Center Services for E-Commerce Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

SixEleven Global Services and Solutions, Inc. is very responsive

Reviews mention Exceptional results

Inbound Customer Support Services for EdTech Company

Customer Service Outsourcing for Data Analytics Company

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Exceptional results

Telemarketing Services for Customer Engagement Platform

Reviewed 4 times in the past 6 months

Virtual Sales Limited is very responsive

BPO Services for Management Consulting Firm

Industry Experience

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Reviews mention Collaborative

New Website Dev for Branding Agency

Coding & Configuration for BigCommerce Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

BPO Services for Business Network

Reviewed 3 times in the past 6 months

Industry Experience

Customer Support for IT Consulting Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Experienced

Call Center Services for Movie Content Creation Company

Industry Experience

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Reviews mention Knowledgeable

BPO for Automobile Importer And Distribution Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Call Center Services for Consumer Electronics Retailer

Industry Experience

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Assistring LLC is very responsive