Top BPO Companies in Medellin

Ratings Updated: July 17, 2026

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24 Companies

Country: Colombia

City: Medellin

List of the Top Medellin BPO Services

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What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Medellin, Colombia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.

Recruitment Services for Expense Management Software Company

5.0 Jul 25, 2022

Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Medellin, Colombia

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Outsourced

4.9 12 reviews

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Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.

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Reviews mention Knowledgeable
Clients have consistently praised Outsourced for their knowledgeable team, particularly highlighting their expertise in HR practices in the Philippines. One client noted that the team was 'highly communicative, responsive, and knowledgeable,' which contributed to the successful delivery of time-sensitive products. The ability to maintain long-term talent was also emphasized, showcasing the company's understanding of client needs and effective management. Overall, the sentiment reflects strong confidence in Outsourced's knowledge and capabilities.

Tasks Management & Resources for Investing News Company

5.0 Nov 10, 2023

They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Outsourced indicate a generally positive sentiment, particularly regarding their recruitment services. Clients have praised the efficient hiring process and the cultural fit of the team members provided. One client specifically highlighted the exceptional support from Michelle, the Client Success Director, noting her critical role in their ongoing partnership. However, some frustrations were mentioned concerning staff operating controls, suggesting room for improvement in management practices.
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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Medellín, Colombia

Calle 7D #43A-40
Medellín, Colombia 050011
10 - 15

+57 601 508 8362

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global specializes in providing outsourced staffing solutions, including HR, IT, administrative support, and call center services. The overall feedback from their Clutch.co reviews is overwhelmingly positive, with clients praising their professionalism, flexibility, and cost-effectiveness. Approximately 100% of reviewers highlighted their high-quality talent pool and seamless integration with clients' existing processes, contributing significantly to client success and growth.

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Reviews mention Collaborative
Clients have expressed strong satisfaction with Solvo Global's collaborative approach, highlighting their seamless integration with internal teams via tools like Asana and Slack. One client noted the responsiveness and quick problem-solving capabilities of Solvo's team, which fostered effective communication and task management. The ability to work flexibly and provide well-vetted candidates further emphasizes their commitment to collaboration, as noted by the president of Debt Cleanse Group, who stated there were 'absolutely zero problems' with communication.

Development for Legal Service Access Firm

5.0 Jul 28, 2020

Both individuals are extremely pleased, not only with their overall responsiveness, but also with how quickly they are able to provide solutions for just about anything we run into, whether it’s a bug or a preference from our team. As president and COO, I know I would hear if there was a lot of back and forth and difficulties with the communication because I’ve worked on other projects where that was the case. We had such a good experience with them that we are completely set on working with them in the future as our main source of development outsourcing for the team.
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Development for Legal Service Access Firm

5.0 Jul 28, 2020

Their team has integrated into our Asana board, which has really helped to give us more project control in determining tasks and priorities as we go forward. We use Slack to message back and forth on a more daily level, and there have been absolutely zero problems with that communication. Henderson (Global Business Development Manager) always makes sure I know what’s going on, and the developers funnel everything up to our teammates managing the project, so we always feel on top of our timelines and progress toward specific milestones.
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Development for Legal Service Access Firm

5.0 Jul 28, 2020

I think the fact that we’re using Slack and Asana has made it really easy to collaborate with them. Otherwise, I really don’t think you have anything to worry about with them.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Sports Other Industry Business services Legal Information technology

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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

50% Sales Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

CloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities.

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Reviews mention Well-organized projects
Clients have expressed a positive sentiment regarding CloudTask's project organization and management. One client highlighted the 'exceptional efficiency and precision' in project management, noting excellent communication and organization throughout. The tailored training program and diligent screening process were also praised, contributing to a seamless onboarding experience for new team members. Overall, clients appreciate CloudTask's structured approach, which has led to significant improvements in sales team efficiency and effectiveness.

Sales Outsourcing for Signage Company

5.0 Aug 4, 2023

CloudTask's project management was nothing short of exemplary when helping us find a sales agency. They displayed an impressive ability to deliver items on time, consistently meeting and even exceeding project deadlines. Their team's meticulous planning, proactive communication, and agile approach allowed them to adapt swiftly to changing requirements and unforeseen challenges, ensuring smooth project execution.
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Sales Outsourcing for Software Dev Company

5.0 Aug 4, 2023

Planning - very well thought out project aspects. Monitoring - always well aligned with our team. Execution - the processed implemented post planning was seamless. Timely Delivery - they were very timely and professional.
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Sales Outsourcing for Building Data Solutions Company

5.0 Aug 4, 2023

In the collaboration between Sontay and CloudTask, project management was conducted with exceptional efficiency and precision. Both companies demonstrated excellent communication and organization throughout the entire project.
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Industry Experience

CloudTask has displayed strong expertise across several industries, notably Media, Legal, Advertising & Marketing, and Business Services. Clients commend their agility in sales strategy development, effective lead generation, and project management. In the Media sector, they enhanced sales revenue through tailored sales agencies. In Legal, their contribution led to optimized sales processes. Feedback from Advertising & Marketing highlights their talent sourcing effectiveness. Overall, CloudTask is well-suited for clients seeking impactful sales solutions in these sectors.
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Media Software Legal IT Services Research Human Resources Advertising & marketing Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
CloudTask is frequently recognized for its competitive pricing and strong value for money. Clients like Octink and Infor noted that CloudTask's pricing fit their budgets while offering substantial value, with one client emphasizing how the service exceeded expectations. The consistent sentiment across reviews highlights that clients appreciate the cost-effectiveness of the services provided, ensuring they received quality support at a reasonable investment.
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United States (8) England (2) France (1)

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SuperStaff

4.8 10 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support.

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Reviews mention Transparent
The overall sentiment regarding transparency at SuperStaff is highly positive. Clients appreciate the management team's responsiveness and alertness, highlighting that they are 'transparent' in their operations. One client noted, 'SuperStaff management is alert, responsive, and transparent,' indicating a strong commitment to clear communication and accountability. This transparency contributes to a perception of professionalism and thoroughness, with no significant negative feedback reported.

Logistics & Customer Support Services for Logistics Co

4.5 Oct 9, 2025

We have improved performance in our overnight dispatch team since switching to SuperStaff: faster response times to customers and drivers, higher on-time percentages for our deliveries, and fewer attendance problems. SuperStaff management is alert, responsive, and transparent. The management team at SuperStaff responds quickly and always gives us satisfactory results, regardless of the ask.
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Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Logistics & Supply Chain Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

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RAM BPO

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

RAM BPO is a business process outsourcing company, primarily offering customer support, HR management, and operational support services. The company has garnered overwhelmingly positive feedback from clients, with approximately 100% of reviewers highlighting their on-time delivery and strong company culture. Clients appreciate RAM BPO's collaborative approach and professionalism, noting their ability to manage operations effectively and enhance business processes.

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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.

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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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SD Solutions

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

35% Staffing

30% Back Office Outsourcing

25% IT Staff Augmentation +1 service

10% Employer of Record (EOR) Services

SD Solutions is a recruitment and outsourcing firm specializing in custom recruitment, HR management, and offshore team building services. Across reviews, 100% of clients commend their responsiveness, individualized approach, and high-quality talent acquisition. The firm is noted for its tailored solutions and effective communication, though some suggest improved client management and resource options.

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Reviews mention Communicative
Clients have consistently praised SD Solutions for their exceptional communication skills. One client highlighted the ease of interaction and responsiveness, noting, "Communication is direct, ongoing, and very positive." They emphasized the importance of regular meetings and multiple communication channels, which foster a collaborative environment. Overall, the sentiment regarding SD Solutions' communicative approach is overwhelmingly positive, contributing significantly to their effective service delivery.

IT Hiring Services for AR/VR Startup

5.0 Apr 9, 2018

They’re very easy to interact with and extremely responsive. Aside from the bi-weekly or weekly meetings, we have multiple direct social media channels for communicating with them. Communication is direct, ongoing, and very positive.
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Industry Experience

SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors.
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Financial services IT Services Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability.
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Medellín, Colombia

Cl 10 #32-115, El Poblado, Medellín
Medellín, Colombia 050021
6 - 9

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Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a diverse digital agency offering services in web and mobile development, social media management, and SEO optimization. Reviewers consistently praise their collaborative, responsive approach, and problem-solving capabilities. With a strong emphasis on understanding client needs, approximately 90% of reviews highlight their professionalism and adaptability, while the remaining acknowledge their expertise in modern technologies. Parrolabs is recognized for forming strong, enduring partnerships with clients.

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Industry Experience

Parrolabs has demonstrated expertise across diverse industries, including Education, Retail, Information Technology, Advertising & Marketing, Media, and Business Services. Feedback highlights their strengths in collaborative project management, technical proficiency—especially in Ruby on Rails and web development—and responsiveness, fostering long-term partnerships. Clients in Education noted enhanced website functionalities, while those in Retail and Advertising praised their impactful SEO strategies. Overall, sentiment reflects high satisfaction, particularly in sectors requiring innovative tech solutions and consistent support.
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Media Software Advertising & marketing Nonprofit Information technology IT Services Retail Education Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Clients consistently highlight Parrolabs' competitive pricing and strong value for money. One client noted they chose Parrolabs for their 'good value for cost,' while another emphasized their competitive pricing compared to industry standards. Overall, clients express satisfaction with the quality of work relative to the investment, stating that Parrolabs delivers high-quality results and effectively meets project needs without exceeding budget expectations.
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United States (10) Canada (1) Colombia (1) Netherlands (1)

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Talento

5.0 4 reviews

$1,000+

Undisclosed

50 - 249

Medellín, Colombia

Services provided

30% Back Office Outsourcing

20% Recruiting

20% Staffing +2 services

15% Employer of Record (EOR) Services

15% IT Staff Augmentation

Talento, an executive and talent staffing company, offers services such as recruitment and project management with a focus on delivering high-quality candidates and creative solutions. Approximately 100% of the reviews highlight their effective communication, responsiveness, and dedication to client satisfaction, while nearly 0% of reviewers noted any areas for improvement, underscoring their exceptional service and alignment with client values.

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Reviews mention Results-oriented
Clients have expressed a strong sentiment of being results-oriented in their feedback about Sworkz. One client noted that their executive assistant, sourced by Sworkz, has saved considerable time and money over ten months. Additionally, the responsiveness of Sworkz in addressing client needs and delivering suitable candidates has been highlighted as a key strength. Overall, clients appreciate the effective outcomes and tailored solutions provided by the team.

Recruiting Services for Logistics Company

5.0 Dec 17, 2024

We have been working with our executive assistant for 10+ months now and she has saved us considerable time and money. They sourced, cross-checked, and scheduled meetings with each of the interviewees. They were very responsive and answered all of our questions during the process.
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Industry Experience

Talento has demonstrated significant expertise in the Logistics & Supply Chain and Consumer Products industries. Clients praised their responsiveness, project management, and ability to provide tailored solutions that meet operational goals and enhance team dynamics. The overall sentiment across these industries is highly positive, highlighting Talento's strengths in talent acquisition and branding/design, making them a strong candidate for companies seeking reliable partners in logistics and consumer services.
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Logistics & Supply Chain Supply Chain, Logistics, and Transport Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Sworkz's competitive pricing and strong value for money, noting that their services fit within budget constraints while delivering excellent results. For instance, one client emphasized that Sworkz provided 'good value for cost' and helped reduce employment expenses, while another appreciated their 'personalized attention' and commitment to project success. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sworkz's offerings, reinforcing their reputation as a reliable partner.
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Boca Raton, Florida (1) Miami, Florida (1) Atlanta, Georgia (1) Austin, Texas (1)

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Telemed

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

15% Call Center Services +4 services

10% Sales Outsourcing

5% AI Agents

5% AI Development

5% Generative AI

Founded in 2006, Telemed is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Back Office Outsourcing.
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Xperience design

4.5 1 review

$5,000+

Undisclosed

50 - 249

Medellín, Colombia

Services provided

35% UX/UI Design

35% Web Design

10% Back Office Outsourcing +2 services

10% Business Consulting

10% Customer Service Outsourcing

Xperience design is a service design company specializing in comprehensive customer experience solutions, including UX and UI design. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their innovative approach and customer-first methodology. Clients appreciate their integration into agile workflows and commitment to product certification and validation.

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Industry Experience

Xperience has demonstrated expertise in the financial services industry, particularly in customer experience design, UX, and UI. Their collaborative approach and focus on customer needs have garnered positive feedback, highlighting their ability to innovate and integrate seamlessly with client teams. The overall sentiment from this sector is highly favorable, indicating that potential clients in financial services can expect reliable, effective design solutions tailored to complex business requirements.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Xperience's overall cost and value for money. One reviewer highlighted their comprehensive approach, stating that Xperience's expertise in design, from concept to UI, justifies the investment. Another noted the integration of Xperience into their team, emphasizing the effective collaboration and deliverables provided. Overall, feedback indicates that clients feel the services rendered align well with their financial expectations and project needs, reinforcing a positive sentiment towards the company's pricing structure.
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exela

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Services provided

60% Back Office Outsourcing

40% HR Consulting

Exela is a Back Office Outsourcing company headquartered in Medellín, Colombia. They provide Back Office Outsourcing and HR Consulting.
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GAB Soluciones

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% Transcription +3 services

15% Back Office Outsourcing

15% Sales Outsourcing

10% Customer Service Outsourcing

Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Medellín, Colombia

Cra 43A, #1-85
Medellín, Colombia 050022
2 - 5

3103196105

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elev8.io

Not yet reviewed

$10,000+

$200 - $300 / hr

10 - 49

Medellín, Colombia

Services provided

50% Pay Per Click

50% Sales Outsourcing

Small PPC company and Sales Outsourcing company elev8.io, is headquartered in Medellín, Colombia. The team focuses on Pay Per Click and Sales Outsourcing.
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Visión Gerencial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Founded in 2007, Visión Gerencial is an answering service company. The team offers Call Center Services.
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Incontacto

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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Medellín, Colombia

Cra. 43F #14a 120, El Poblado, Medellín, El Poblado,
Medellín, Colombia 050021
31 - 40

+57 4 4489787

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Southdesk

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Medellín, Colombia

Services provided

20% Accounting

20% Back Office Outsourcing

20% Branding +2 services

20% Conversion Optimization

20% Financial Advising & Planning

Southdesk is a branding company. In Naples, Florida and Medellín, Colombia, the team provides Branding and Conversion Optimization.
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Medellín, Colombia

10-45 Carrera 48
Medellín, Colombia 050021
16 - 20

3526314200

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SmartBpo SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Services provided

10% AI Agents

10% Accounting

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Business Continuity Management

10% Corporate Law

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

SmartBpo SAS is a Market Research company. Their team is headquartered in Bogotá, Colombia and Medellín, Colombia. The company specializes in Market Research and AI Agents.
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Medellín, Colombia

5A-113 Avenida El Poblado
Medellín, Colombia 050022
10 - 15

3188805108

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Contact Box Bpo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Services provided

30% Call Center Services

10% BI & Big Data Consulting & SI

10% Conversion Optimization +5 services

10% Corporate Training & Coaching

10% Digital Strategy

10% E-Commerce Development

10% Marketing Strategy

10% Web Development

Call center Contact Box Bpo was established in 2017. The small team provides Call Center Services and Marketing Strategy.
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Intelsa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

100% Call Center Services

Intelsa is a call center service. They are headquartered in Medellín, Colombia. Their team provides Call Center Services.
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BPO Global Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Back Office Outsourcing

BPO Global Services is a midsize Medellín, Colombia-based Back Office Outsourcing company. The team provides Back Office Outsourcing.
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Soluciones BPO S.A.S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Services provided

100% Call Center Services

Soluciones BPO S.A.S, a phone answering service, is headquartered in Medellín, Colombia. Launched in 2014, the team provides Call Center Services.
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Call Center Mall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Services provided

100% Call Center Services

Call Center Mall is a phone answering service. Founded in 2014, the team offers Call Center Services.
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Organización gen

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

45% Accounting

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +2 services

10% HR Consulting

10% Recruiting

Organización gen is an Accounting company in Medellín, Colombia and Armenia, Colombia. They focus on Accounting and Back Office Outsourcing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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Market presence
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Solvo Global

2 Outsourced

3 CloudTask

4 SuperStaff

5 RAM BPO

6 Origen BPO

7 SD Solutions

8 Parrolabs

9 Talento

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 9 Medellin BPO Services

Solvo Global

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Ability to deliver

30.3/40.0

16.2/20 Reviews

8.7/10 Clients & Experience

5.4/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Outsourced

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Ability to deliver

32/40.0

18.4/20 Reviews

4.4/10 Clients & Experience

9.2/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

View Profile Visit Website
CloudTask

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Ability to deliver

25/40.0

16.4/20 Reviews

2.9/10 Clients & Experience

5.7/10 Market Presence

Service focus

100% Back Office Outsourcing

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SuperStaff

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Ability to deliver

21.6/40.0

16/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
RAM BPO

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Ability to deliver

22/40.0

17.4/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Origen BPO

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Ability to deliver

21.2/40.0

16.2/20 Reviews

0.4/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
SD Solutions

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Ability to deliver

27.6/40.0

16.6/20 Reviews

6.1/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Parrolabs

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Ability to deliver

31.7/40.0

16.6/20 Reviews

8.1/10 Clients & Experience

7/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
Talento

$1,000+

Undisclosed

50 - 249

Medellín, Colombia

Ability to deliver

26.6/40.0

16.8/20 Reviews

5.4/10 Clients & Experience

4.4/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Telemed

$5,000+

< $25 / hr

250 - 999

Medellín, Colombia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

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Xperience design

$5,000+

Undisclosed

50 - 249

Medellín, Colombia

Ability to deliver

19.8/40.0

14.6/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
exela

Undisclosed

Undisclosed

1,000 - 9,999

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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GAB Soluciones

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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elev8.io

$10,000+

$200 - $300 / hr

10 - 49

Medellín, Colombia

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Visión Gerencial

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Incontacto

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Southdesk

$1,000+

$25 - $49 / hr

50 - 249

Medellín, Colombia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
SmartBpo SAS

$1,000+

< $25 / hr

10 - 49

Medellín, Colombia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Contact Box Bpo

Undisclosed

Undisclosed

2 - 9

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Intelsa

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
BPO Global Services

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Soluciones BPO S.A.S

Undisclosed

Undisclosed

50 - 249

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Call Center Mall

Undisclosed

Undisclosed

10 - 49

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Organización gen

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website

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