Top Call Center Services & Voice Services in Colombia
55 Companies
List of the Top Colombia Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (7)ახალქალაქი, Georgia
2 Giorgi Saakadze IV Lane
ახალქალაქი, Georgia 260231 - 40
+380631785826
$5,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Bogotá, Colombia
Canapro - Calle 63, Edificio Canapro,
Bogotá, Colombia 111221More than 5k
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
10% Call Center Services20% BI & Big Data Consulting & SI20% Business Consulting +3 services20% Cybersecurity20% IoT Development10% Customer Service OutsourcingGrupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ColombiaServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 76 projectsSupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.
Reviews mention Team players
Client feedback highlights SupportYourApp as a highly collaborative partner, with several clients noting their team players' adaptability and integration into existing processes. For instance, a President praised their team as 'integral' to success and responsive to any changes. A CEO emphasized their agents' outstanding involvement, stating they quickly became an 'organic part of our team.' Overall sentiment reflects strong satisfaction with the team's professionalism, communication, and commitment to enhancing client operations.-
Business Services for Software Company
5.0 Jan 3, 2023How they are always able to extend our team with the right people.
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Call Center Services for Transportation Service Provider
5.0 Sep 28, 2022The Team/Team Lead and Delivery Manager are now an absolutely integral part of our team and are a major part of our Success. The team understands this and is constantly giving me and our managers feedback which then allows us to pivot and adjust.
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Customer Support for Computer Software Company
5.0 May 28, 2021We do not see SupportYourApp as an outsourced provider. They have very quickly become an organic part of our team. We have established an efficient process of communication via email and Slack, and fully trust both our account manager and agents.
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29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
See All Locations (3)DSR, Argentina
Libertador Avenue 2442, 4th Floor, Olivos
DSR, Argentina B16362 - 5
$1,000+< $25 / hr250 - 999Serves ColombiaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$1,000+< $25 / hr50 - 249Serves ColombiaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention Personable
Clients consistently highlight the personable nature of Business & Services Solutions (BSS), noting their 'genuine relationship-building' and 'authentic commitment to inclusion.' One client praised the team for their flexibility and responsiveness, stating that BSS staff 'frequently volunteered at events' to deepen community understanding. Additionally, the company's 'Community-First Project Management' approach was commended for fostering strong partnerships through regular check-ins and tailored support, reinforcing an overall sentiment of approachability and dedication.-
Back-Office Outsourcing for Sports & Fitness Facility
5.0 Jun 20, 2025Three qualities distinguished BSS: their authentic commitment to inclusion evident in every system design, their remarkable flexibility accommodating last-minute program changes, and their genuine relationship-building with our staff and participants. Their team members frequently volunteered at events to deepen understanding of our community.
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Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
20% Call Center Services20% Back Office Outsourcing20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)DYALOGO is a phone answering service based in Bogotá, Colombia. Launched in 2003, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
60% Customer Service Outsourcing20% Email Marketing20% Sales OutsourcingYES CONTACT & BPO SAS is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Email Marketing and is in Bogotá, Colombia.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesCollect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
Read moreSee All Locations (2)Bogotá, Colombia
Carrera 10 No 19-65 Camacol Building - Office 401.
Bogotá, Colombia 1102212 - 5
+57.3.160.104.200
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List of the Top 5 Colombia Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Chandler, AZ
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$1,000+Undisclosed10 - 49North Miami Beach, FL
Ability to deliver
25.8/40.017.2/20 Reviews2.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
Ability to deliver
31.7/40.016.6/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249PARLIN, NJ
Ability to deliver
23.7/40.016.2/20 Reviews2.2/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Medellín, Colombia
Ability to deliver
21.2/40.016.2/20 Reviews0.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
12.6/40.00/20 Reviews6.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
37% Call Center Services63% Other -
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services20% Sales Outsourcing30% Other -
Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$200 - $300 / hr10 - 49Medellín, Colombia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Makati, Philippines
Ability to deliver
21.6/40.016/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services65% Other -
$100,000+< $25 / hr250 - 999Barranquilla, Colombia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Medellín, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Barranquilla, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other
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