Top Outbound Call Centers
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UndisclosedUndisclosed2 - 9London, England
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Do London Ltd is a social media marketing agency. Their team is located in London, England and offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Reigate, England
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Based in Reigate, England, White Bee Digital is a social media marketing company. They offer Social Media Marketing and Pay Per Click and were founded in 2020.
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UndisclosedUndisclosed2 - 9Philadelphia, PA
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Founded in 2016, Volt Digital Co. Is a small Philadelphia, Pennsylvania-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9San Diego, CA
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Small Content Marketing company Invata Global Marketing™️, is located in San Diego, California and Austin, Texas. The team offers Content Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Ashburn, VA
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Tandette LLC is a small Ashburn, Virginia-based social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Carlsbad, CA
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Digital Marketing Doctor Agency, a small branding company, is in Carlsbad, California. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Abilene, TX
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Established in 2008, H2M Solutions LLC is a social media marketing company. The team specializes in Social Media Marketing and Search Engine Optimization and is located in Abilene, Texas.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
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Hire Highs is a SEO agency. Launched in 2024, the team offers Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Amherst, OH
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Mosaik Media LLC, a small SEO company, is in Amherst, Ohio. Their services include Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Chandler, AZ
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Go Pro Local Internet Marketing is a social media marketing firm. Their team is in Chandler, Arizona and provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Saginaw, MI
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Advertising company Conach Marketing Group was launched in 2008. The agency specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Somerville, NJ
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Media Ozone is a branding firm established in 2014. The company focuses on Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed2 - 9Plano, TX
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Social Beans Marketing is a social media marketing agency. The team focuses on Social Media Marketing and Search Engine Optimization and is in Plano, Texas.
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UndisclosedUndisclosed2 - 9Katy, TX
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N-Sight Web Services is a social media marketing firm. They provide Social Media Marketing and Content Marketing and were founded in 2011. The firm is located in Katy, Texas.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Moneris Digital is an Affiliate Marketing company located in Toronto, Canada. Established in 2022, the team provides Affiliate Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Medley, FL
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Elite X Media is a public relations firm. They are headquartered in Medley, Florida and have small team. They specialize in Public Relations and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9San Diego, CA
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Fotex Labs is a branding agency. Located in San Diego, California, the company provides Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Kraków, Poland
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Gabriela Kłos-Kufel is a small user experience company located in Kraków, Poland. Their services include UX/UI Design and Application Management & Support.
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UndisclosedUndisclosed2 - 9Glasgow, Scotland
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Graeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development.
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UndisclosedUndisclosed2 - 9
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FirmOS is an artificial intelligence firm. Their team is based in Sheridan, Wyoming and provides Artificial Intelligence and Accounting.
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UndisclosedUndisclosed2 - 9Dundee, Scotland
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Ossian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.
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UndisclosedUndisclosedFreelancerCherry Hill, NJ
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Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerVancouver, Canada
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VitalBar, a small Back Office Outsourcing company, is in Vancouver, Canada. Their services include Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosedFreelancerManchester, England
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Founded in 2009, Fruition Copywriting is a Content Writing Services company. Headquartered in Manchester, England, the team specializes in Content Writing Services and Content Marketing.
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UndisclosedUndisclosedFreelancer
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Phone answering service BizJuice, LLC was launched in 2019. The small team focuses on Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosedFreelancer
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Established in 2015, Cognitive Copy is a Marketing Strategy company. The small team offers Marketing Strategy and Print Design.
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UndisclosedUndisclosedFreelancerPlainfield, IN
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Founded in 2014, JMA Communications, a small Content Marketing company, is in Plainfield, Indiana. Their team focuses on Content Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancer
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Brad Tonoff is a Marketing Strategy company. Their small team is headquartered in Los Angeles, California. Their services include Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosedFreelancerJohnston, RI
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RMA Associates is a small Johnston, Rhode Island-based branding agency. The team provides Branding and Public Relations.
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UndisclosedUndisclosedFreelancerNashville, TN
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DIGITAL Marketing Agency (Music City Shopper) is a PPC agency. The small Nashville, Tennessee-based team offers Pay Per Click and Web Design. The firm was founded in 2023.
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UndisclosedUndisclosedFreelancerLanding, NJ
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Established in 2014, Peak Inbound Marketing is a small Landing, New Jersey-based SEO company. Their services include Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancer
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Based in Phoenix, Arizona, Jeff Poppe Copywriting is a Content Writing Services company. They offer Content Writing Services and Content Marketing.
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UndisclosedUndisclosedFreelancer
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Connect Well Social is a social media marketing company established in 2018. The company focuses on Social Media Marketing and Sales Outsourcing.
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UndisclosedUndisclosedFreelancer
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Bridger Inbound Marketing, a Marketing Strategy company, focuses on Marketing Strategy and Content Marketing. The agency is headquartered in Bozeman, Montana.
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UndisclosedUndisclosedFreelancer
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Launch Copywriting & Strategy for Women Encore Entrepreneurs Nailing their Second Act. Is a Content Writing Services company. Their team focuses on Content Writing Services.
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UndisclosedUndisclosedFreelancerWatertown, NY
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Social media marketing company Keith Perry Copywriting was established in 2019. The team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancer
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Founded in 2019, Smarketing Pro, a small Email Marketing company, is headquartered in Rockville, Maryland. Their team specializes in Email Marketing and Conversion Optimization.
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UndisclosedUndisclosedFreelancer
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Flex CMO is a branding agency. They are located in Toulouse, France and have small team. Their services include Branding and Marketing Strategy.
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UndisclosedUndisclosedFreelancer
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Marketing Strategy company TINK Marketing & Design was founded in 2023. The company focuses on Marketing Strategy and Business Consulting.
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UndisclosedUndisclosedFreelancerPotomac, MD
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Worth Social, LTD is a social media marketing firm launched in 2013. Headquartered in Potomac, Maryland, the team specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosedFreelancer
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Skach Marketing Group, a Fractional CMO Services company, was launched in 2018. They offers Fractional CMO Services and Branding.
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UndisclosedUndisclosedFreelancer
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Revn is a small CRM consulting and SI company established in 2023. Their team focuses on CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosedFreelancerGrottammare, Italy
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Launched in 2017, Walter Di Martino is a Digital Strategy company. Their services include Digital Strategy and Sales Outsourcing.
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UndisclosedUndisclosedFreelancerLyon, France
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L'Atelier du Lead is a Lyon, France-based Conversion Optimization company. Established in 2017, the team specializes in Conversion Optimization and Social Media Marketing.
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UndisclosedUndisclosedFreelancerElgin, IL
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Superfantastik is a Content Marketing company founded in 2008. The agency specializes in Content Marketing and Conversion Optimization, and is small.
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UndisclosedUndisclosedFreelancerBaltimore, MD
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Polymath Marketing is a Baltimore, Maryland-based branding agency. They specialize in Branding and Social Media Marketing.
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UndisclosedUndisclosedFreelancer
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Impactful Marketing is a branding company located in Portland, Oregon. They specialize in Branding and Content Marketing.
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UndisclosedUndisclosedFreelancerLondon, England
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Launched in 2022, WeAutomate The World is a small social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosedFreelancerEgaleo, Greece
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Located in Egaleo, Greece, Direct Promo is a small Direct Marketing company. Their services include Direct Marketing and Advertising.
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UndisclosedUndisclosedFreelancerFrankfurt am Main, Germany
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Social media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.
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List of the Top 15 Outbound Call Center Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
265% Outbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
280% Outbound Voice Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
260% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
150% Outbound Voice Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.016.8/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
240% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
220% Outbound Voice Services -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
300% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.1/40.015.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
180% Outbound Voice Services
Latest Outbound Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.