Top Outbound Call Centers
4,709 Companies
List of the Top Outbound Call Center Services
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$1,000+$50 - $99 / hr10 - 49Mumbai, India
Services provided
30% CRM Consulting and SI30% Call Center Services20% IT Managed Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingVertexInfocom is a CRM consulting and SI company. Their team is located in Mumbai, India. The firm specializes in CRM consulting and SI and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9
Services provided
55% Sales Outsourcing35% Email Marketing10% Market ResearchDietrick & Co. Is a small Sales Outsourcing company in. The team focuses on Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
20% BI & Big Data Consulting & SI20% Conversion Optimization20% Demand Generation Marketing +3 services15% AI Consulting15% AI Development10% Sales OutsourcingSee all 1 projectsAll4Data specializes in developing customized stock dashboards and conducting demand studies, aimed at improving inventory management and operational efficiency for retail businesses. Feedback from clients highlights the company's dedication, attention to detail, and ability to deliver solutions that meet specific business needs, often exceeding expectations through timely project delivery and effective communication.
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$5,000+< $25 / hr2 - 9Edmonton, Canada
Services provided
30% Market Research20% Direct Marketing20% Sales Outsourcing +4 services10% Call Center Services10% Customer Service Outsourcing5% Email Marketing5% Marketing StrategyKroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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$1,000+< $25 / hr50 - 249
Services provided
50% Fulfillment15% Call Center Services15% Sales Outsourcing +2 services10% Supply Chain Management10% Warehousing & DistributionUnateus, a Fulfillment company, focuses on Fulfillment and Call Center Services. The firm is headquartered in Lagos, Nigeria and Accra, Ghana.
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$1,000+< $25 / hr10 - 49Coimbatore, India
Services provided
30% Call Center Services25% Back Office Outsourcing13% HR Outsourcing +3 services12% PEO/Employee Leasing10% Customer Service Outsourcing10% Sales OutsourcingProzeon, a small answering service, is located in Coimbatore, India. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
35% Market Research28% Sales Outsourcing25% Search Engine Optimization +1 service12% Call Center ServicesMarket Research company Lead Routers is based in India. The team focuses on Market Research and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Duluth, GA
Services provided
50% Direct Marketing30% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
50% Back Office Outsourcing40% Call Center Services10% Customer Service OutsourcingMedicus Billing Services, a Back Office Outsourcing company, is based in Chennai, India. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Tulare, CA
Services provided
35% BI & Big Data Consulting & SI25% Business Consulting25% Call Center Services +1 service15% Sales OutsourcingEstablished in 2019, Latest Lead is a data analytics company. The firm offers BI & big data consulting & SI and Business Consulting.
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$1,000+$50 - $99 / hr10 - 49Grotte Santo Stefano, Italy
Services provided
50% Public Relations40% Sales Outsourcing10% Media Planning & BuyingImisEst is a PR agency. They are in Grotte Santo Stefano, Italy. Their team focuses on Public Relations and Sales Outsourcing.
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$5,000+Undisclosed10 - 49
Services provided
40% Sales Outsourcing30% Direct Marketing10% Email Marketing +2 services10% Performance Marketing10% Social Media MarketingMotion Group - Motion BBC GmbH is a Sales Outsourcing company. They are in Wien, Austria and have small team of experts. Their services include Sales Outsourcing and Direct Marketing.
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$1,000+$50 - $99 / hr10 - 49Navi Mumbai, India
Services provided
20% Advertising20% Content Marketing20% Sales Outsourcing +4 services15% Marketing Strategy10% Social Media Marketing10% Web Development5% Search Engine OptimizationIMarketz is an Advertising company. The team specializes in Advertising and Content Marketing and is headquartered in Navi Mumbai, India.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +3 services10% Account-Based Marketing9% Sales Outsourcing1% AccountingDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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$1,000+< $25 / hr10 - 49
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing15% Call Center Services +2 services15% Sales Outsourcing10% RecruitingSee all 1 projectsHemens Business Solution offers comprehensive transportation services, including freight management, route optimization, carrier management, regulatory compliance, and supply chain integration. Reviews highlight their exceptional attention to detail, effective communication, and commitment to exceeding expectations, resulting in cost savings, enhanced operational efficiency, and increased customer satisfaction. The company is praised for its responsiveness, collaborative approach, and ability to tailor services to specific needs.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
20% Accounting15% Back Office Outsourcing15% Call Center Services +5 services10% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$5,000+$200 - $300 / hr10 - 49New York, NY
Services provided
25% Email Marketing25% Sales Outsourcing25% Web Development +2 services15% Custom Software Development10% AR/VR DevelopmentSee all 1 projectsSourch Technologies Pvt. Ltd. specializes in digital marketing solutions and web development, offering services such as lead generation, social media management, and brand building. Reviews highlight their exceptional project management, outstanding customer support, and significant impact on revenue growth, although there is a suggestion for improvement in email marketing.
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$1,000+$100 - $149 / hr2 - 9
Services provided
30% Sales Outsourcing20% Web Development15% Pay Per Click +3 services15% Search Engine Optimization10% Low/No Code Development10% Web DesignSee all 1 projectsElite Property Marketing Agency provides social media management, content writing, ad setup, and graphic design services. Reviews highlight their efficiency, creativity in advertising, and personalized service, resulting in increased leads and client satisfaction.
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UndisclosedUndisclosed10 - 49Edina, MN
Services provided
35% Accounting35% Staffing30% Call Center ServicesA.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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UndisclosedUndisclosed10 - 49Carlow, Ireland
Services provided
30% Call Center Services15% CRM Consulting and SI15% Demand Generation Marketing +7 services10% Back Office Outsourcing5% Content Marketing5% Content Writing Services5% Email Marketing5% Language Interpretation5% Pay Per Click5% Social Media MarketingFounded in 2011, Maven TM Limited is a call center. In Carlow, Ireland, the team specializes in Call Center Services and CRM consulting and SI.
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$10,000+$25 - $49 / hr50 - 249Addison, TX
Services provided
25% Sales Outsourcing15% Email Marketing10% Branding +5 services10% Conversion Optimization10% Direct Marketing10% Market Research10% Marketing Strategy10% Social Media MarketingLaunched in 2014, Real Estate IQ is a Sales Outsourcing company. The team provides Sales Outsourcing and Email Marketing and is in Addison, Texas.
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UndisclosedUndisclosed50 - 249Gurugram, India
Services provided
25% Call Center Services25% HR Consulting25% HR Outsourcing +1 service25% Market ResearchPlanet PCI Infotech PVT Ltd. Is a Market Research company located in Gurugram, India. They provide Market Research and Call Center Services.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
50% Business Consulting25% Email Marketing25% Sales OutsourcingBusiness Consulting company PearlLemonLeadsUsa offers Business Consulting and Email Marketing. They are based in New York, New York.
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$5,000+Undisclosed10 - 49Cincinnati, OH
Services provided
35% Content Marketing35% Sales Outsourcing30% Marketing StrategySwivel is a Content Marketing company. Based in Cincinnati, Ohio, the agency was founded in 2018. Their team offers Content Marketing and Sales Outsourcing.
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$10,000+< $25 / hr10 - 49
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office Outsourcing1-833-652-5900 Alphabet City, NY Call Center and BPO Solutions is a small phone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Lahore, Pakistan
Services provided
35% Back Office Outsourcing35% Sales Outsourcing30% AI AgentsDigitalNexxt Services is a Back Office Outsourcing company. Their team is located in Lahore, Pakistan. The firm focuses on Back Office Outsourcing and Sales Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Belfast, Northern Ireland
Services provided
25% Pay Per Click20% Social Media Marketing15% Account-Based Marketing +3 services15% CRM Consulting and SI15% Sales Outsourcing10% ERP Consulting and SILocated in Belfast, Northern Ireland, Big Business Agency Ltd is a pay per click company. Established in 2021, the team focuses on Pay Per Click and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Bradford, England
Services provided
25% Sales Outsourcing25% Search Engine Optimization25% Social Media Marketing +1 service25% Web DevelopmentHumAi Webs is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is based in Bradford, England and Islamabad, Pakistan.
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Undisclosed$100 - $149 / hr2 - 9Frisco, TX
Services provided
37% Call Center Services32% IT Managed Services5% Cloud Consulting & SI +7 services5% Cybersecurity5% IT Staff Augmentation5% Other IT Consulting and SI5% Web Development2% Application Management & Support2% Application Testing2% IT Strategy ConsultingQuantum IT Group is a small call center company headquartered in Frisco, Texas. Their services include Call Center Services and IT managed services.
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$1,000+$100 - $149 / hr2 - 9Fort Collins, CO
Services provided
70% Event Marketing20% Sales Outsourcing10% Digital StrategySee all 1 projectsDigiCorb offers system updates and optimization services, particularly for staffing and employee management processes. The reviews consistently highlight the company's exceptional attention to detail, fair pricing, and strong communication skills. Clients appreciate DigiCorb's efficiency, integrity, and commitment to exceeding expectations, with Craig frequently mentioned for his personal dedication and expertise.
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UndisclosedUndisclosed250 - 999Zamboanga, Philippines
Services provided
25% Call Center Services25% Content Marketing25% Digital Strategy +3 services10% AI Development10% Back Office Outsourcing5% Web DevelopmentVINTAZK Outsourcing is a Digital Strategy company. The Zamboanga, Philippines-based company was launched in 2019. Their team specializes in Digital Strategy and Content Marketing.
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$1,000+$25 - $49 / hr250 - 999
Services provided
15% Sales Outsourcing15% Social Media Marketing10% Advertising +9 services10% Call Center Services10% Graphic Design10% Search Engine Optimization5% Business Consulting5% Customer Service Outsourcing5% Email Marketing5% Product Design5% Video Production5% Web DesignTarget Media Digital is a social media marketing company. They offer Social Media Marketing and Sales Outsourcing and are headquartered in Canberra, Australia.
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Undisclosed< $25 / hr250 - 999Zirakpur, India
Services provided
25% Pay Per Click25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingSOCIAL WEBS MEDIA is a social media marketing agency. The Zirakpur, India-based firm specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Baton Rouge, LA
Services provided
40% Sales Outsourcing15% Advertising15% Conversion Optimization +2 services15% Media Planning & Buying15% Pay Per ClickLeadsPlaza is a small Sales Outsourcing company. Founded in 2017, the team provides Sales Outsourcing and Advertising.
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$1,000+< $25 / hr2 - 9
Services provided
20% Back Office Outsourcing20% Business Continuity Management20% Call Center Services +2 services20% Customer Service Outsourcing20% Sales OutsourcingVirtual BDC Automotive USA is an answering service headquartered in Sugar Land, Texas. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Bengaluru, India
Services provided
45% Sales Outsourcing20% Web Development15% Branding +2 services10% Marketing Strategy10% Social Media MarketingLaunched in 2022, Growth Onboard is a Sales Outsourcing company. The agency specializes in Sales Outsourcing and Web Development, and is small.
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$10,000+$50 - $99 / hr250 - 999
Services provided
20% Accounting20% Back Office Outsourcing20% Custom Software Development +2 services20% Sales Outsourcing20% Web DevelopmentMG Talents is a software development firm established in 2025. Based in Antananarivo, Madagascar, the team focuses on Custom Software Development and Web Development.
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Undisclosed< $25 / hr10 - 49
Services provided
10% Call Center Services10% E-Commerce Development10% Web Design +16 services7% Ecommerce Marketing7% Email Marketing7% Pay Per Click7% Search Engine Optimization7% Social Media Marketing7% Web Development5% Product Marketing4% Custom Software Development3% Content Marketing3% Mobile & App Marketing3% SMS Marketing3% Video Marketing2% Affiliate Marketing2% Digital Strategy2% Other Digital Marketing1% Mobile App DevelopmentAppVerx is a Wilmington, Delaware-based e-commerce development firm. They specialize in E-Commerce Development and Call Center Services.
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$10,000+Undisclosed2 - 9Lake Oswego, OR
Services provided
50% Business Consulting15% CRM Consulting and SI15% Sales Outsourcing +2 services10% Back Office Outsourcing10% Low/No Code DevelopmentBusiness Consulting company Maramba Consulting is in Lake Oswego, Oregon. They provide Business Consulting and CRM consulting and SI and were launched in 2017.
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$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSynergy Business Solution, a call center company, is in Dhaka, Bangladesh. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
25% Back Office Outsourcing25% Transcription15% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingMicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +3 services20% Customer Service Outsourcing10% Cloud Consulting & SI10% Web DevelopmentMy Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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$1,000+Undisclosed250 - 999Mumbai, India
Services provided
10% AI Consulting10% Accounting10% Back Office Outsourcing +8 services10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Financial Consulting10% Web Development5% E-Commerce Development5% Mobile App DevelopmentViaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249
Services provided
80% Call Center Services20% Sales OutsourcingSee all 1 projectsShiftsmart offers data management and personal security services for high-profile data. Reviews highlight their impressive quick response times and effective communication through virtual meetings, email, and project management platforms. Clients appreciate their data processing speeds and national customer reach, making Shiftsmart a reliable partner for managing sensitive information.
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$1,000+Undisclosed10 - 49
Services provided
50% Back Office Outsourcing20% Call Center Services10% Customer Service Outsourcing +2 services10% HR Outsourcing10% StaffingBack Office Outsourcing company TwoStaff is based in London, England and Ahmedabad, India. They focus on Back Office Outsourcing and Call Center Services and were founded in 2022.
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$25,000+$25 - $49 / hr10 - 49New Delhi, India
Services provided
20% Application Management & Support20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignDial4Web is a social media marketing company headquartered in New Delhi, India. Founded in 2014, the team offers Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
20% CRM Consulting and SI20% E-Commerce Development20% Mobile App Development +2 services20% Sales Outsourcing20% Web DevelopmentFounded in 2020, Emerald Soft is a small Karachi, Pakistan-based CRM consulting and SI company. Their services include CRM consulting and SI and Web Development.
Read moreMore responsive than most other service providers
Get in TouchEmerald Soft is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
20% Branding20% Conversion Optimization20% Mobile App Development +2 services20% Sales Outsourcing20% Search Engine OptimizationBased in Noida, India, Naraway is a small branding firm. The team offers Branding and Conversion Optimization.
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$50,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% CRM Consulting and SI20% Customer Service Outsourcing20% Data Annotation Services +2 services20% Graphic Design20% Sales OutsourcingMrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 Outbound Call Center Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
265% Outbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
260% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
150% Outbound Voice Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+Undisclosed10 - 49
Ability to deliver
35.3/40.019/20 Reviews9/10 Clients & Experience7.4/10 Market PresenceService focus
300% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
220% Outbound Voice Services -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.2/40.016.6/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
120% Outbound Voice Services -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
300% Outbound Voice Services
Latest Outbound Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.
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