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Top Call Center Services & Voice Services in Massachusetts

Ratings Updated: May 28, 2026

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Featured

What are Featured Providers?

SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Massachusetts

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.

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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Professional
The overall sentiment regarding Helpware's professionalism is highly positive, with clients noting their patience, politeness, and effective communication. One client emphasized their professionalism by stating, "They’re all fantastic people" and highlighted their ability to build strong client relationships. Another client praised the management team as "helpful, friendly, and professional," while a third noted their "enthusiastic and proactive approach" to communication. Clients consistently report Helpware's commitment to quality and responsiveness, making them a reliable partner.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
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Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Votacall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

45% Call Center Services

40% Cloud Consulting & SI

15% Customer Service Outsourcing

Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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Cyber World Staff

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Graphic Design +2 services

20% Search Engine Optimization

20% Social Media Marketing

Cyber World Staff is a social media marketing firm located in Boston, Massachusetts. The team offers Social Media Marketing and Search Engine Optimization.
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Featured

What are Featured Providers?

six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Massachusetts

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.

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Reviews mention Proactive
The sentiment regarding A-SALES AB's proactive approach is overwhelmingly positive. Clients consistently noted their timely delivery and responsiveness, with one client stating, 'Any new ideas or issues... are handled extremely quickly.' Another highlighted their 'steady and proactive' communication, which kept projects aligned. A client emphasized that A-SALES AB's team 'took initiative with getting ahead' on trends, demonstrating an ability to anticipate needs. Overall, the feedback reflects a strong appreciation for their proactive problem-solving and effective management.

Email Marketing & Lead Generation for WealthTech Company

5.0 May 6, 2024

Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly. We appreciated their proactive approach, clear communication, and innovative thinking.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.
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Demand Genetation Marketing for Financial Services Co

5.0 Dec 10, 2024

Extremely quick with planning, and responding to action items. A-Sales also take initiative with getting ahead with certain trends & tools, making the quality of outbound outreach second to none.
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Sales Outsourcing & Lead Generation for Compliance Platform

5.0 Feb 25, 2025

Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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16 of 16 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently commend A-SALES AB for their good value for money and competitive pricing. Many reviews highlight how the company's services fit within clients' budgets while delivering impressive results, such as a substantial increase in qualified meetings and successful lead generation. For instance, one client noted a consistent flow of over 20 qualified appointments monthly, while another praised the quality of leads that converted into tangible business opportunities. Overall, the sentiment reflects satisfaction with the cost-effectiveness and return on investment provided by A-SALES AB.
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United States (14) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Reveneer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lexington, MA

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% Recruiting

Call center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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APC Integrated

Not yet reviewed

$250,000+

$150 - $199 / hr

10 - 49

Quincy, MA

Services provided

12% Call Center Services

25% Cloud Consulting & SI

25% Search Engine Optimization +2 services

25% Web Design

13% Customer Service Outsourcing

Established in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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Blue Glass Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Townsend, MA

Services provided

20% Call Center Services

20% AI Development

20% Content Moderation Services +2 services

20% Corporate Training & Coaching

20% Customer Service Outsourcing

Blue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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Aberdeen

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

12% Call Center Services

25% Back Office Outsourcing

25% Content Marketing +2 services

25% Market Research

13% Sales Outsourcing

Aberdeen is a lead generation company known for its name recognition in the industry. However, client feedback indicates significant dissatisfaction, as 100% of the reviews highlighted issues with lead quality and lack of collaboration, resulting in no successful conversions. Clients suggest improvements in quality assurance and flexibility with billing when performance metrics are unmet.

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Industry Experience

Aberdeen has experience primarily in the Software industry, with feedback highlighting challenges in lead generation efforts. Clients noted a lack of quality assurance on leads and unsatisfactory conversion rates, resulting in negative sentiment. While the company has name recognition, it has been criticized for not meeting key performance indicators (KPIs) and for inflexible billing practices. Potential clients in the Software sector may want to approach with caution, as other providers may offer more collaborative support.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed dissatisfaction with Aberdeen's overall cost and value for money. One reviewer noted that after investing in a lead generation pilot program, they received 48 leads with zero conversions or successful outcomes, leading to the suspension of the project. Despite reaching out for a pricing concession due to unmet KPIs, the request was denied, highlighting a lack of flexibility in billing practices. Overall, the sentiment indicates that clients feel the services do not justify the costs.
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Lex Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Saugus, MA

Services provided

15% Graphic Design

15% Social Media Marketing

15% Web Design +6 services

15% Web Development

10% Advertising

10% Print Design

10% Sales Outsourcing

5% E-Commerce Development

5% Logo

Lex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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HW Staffing Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taunton, MA

Services provided

30% Call Center Services

40% HR Consulting

20% Accounting +1 service

10% Other

HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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UHealthSolutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shrewsbury, MA

Services provided

30% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing

UHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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Constant Contact

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Waltham, MA

Services provided

20% Email Marketing

20% Social Media Marketing

15% Ecommerce Marketing +3 services

15% Event Marketing

15% SMS Marketing

15% Sales Outsourcing

Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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The MikMac Group

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Plymouth, MA

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% Digital Strategy

10% Ecommerce Marketing

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Branding agency The MikMac Group was launched in 2011. The small team provides Branding and Marketing Strategy.
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business.com

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

12% Call Center Services

25% Content Marketing

25% Marketing Strategy +2 services

25% Pay Per Click

13% Sales Outsourcing

Business.com is a Content Marketing company established in 1992. Their team focuses on Content Marketing and Marketing Strategy.
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BCS CallProcessing Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marlborough, MA

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Customer Service Outsourcing

BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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Inbox Insight

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

25% Email Marketing

25% Market Research

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
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Framingham, MA

1661 Worcester Road Suite 207
Framingham, MA 01701
101 - 150

015084245330

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Intellitech Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Framingham, MA

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Email Marketing

Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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Access Telemarket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Andover, MA

Services provided

50% Call Center Services

50% Sales Outsourcing

Access Telemarket is a small answering service and Sales Outsourcing company. They provide Call Center Services and Sales Outsourcing and were established in 1981.
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Blue Vase Marketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Beverly, MA

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Fulfillment +2 services

20% Graphic Design

20% Warehousing & Distribution

Blue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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Ironwood Marketing Concepts

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlington, MA

Services provided

20% Branding

20% Business Consulting

20% Market Research +2 services

20% Recruiting

20% Sales Outsourcing

Ironwood Marketing Concepts is a branding firm. Their small team is located in Burlington, Massachusetts. Their team offers Branding and Market Research.
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admachines

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newburyport, MA

Services provided

40% Pay Per Click

40% Social Media Marketing

20% Sales Outsourcing

Admachines is a social media marketing agency. They specialize in Social Media Marketing and Pay Per Click and were established in 2012. The company is in Newburyport, Massachusetts.
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F15 Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wareham, MA

Services provided

40% Affiliate Marketing

20% Email Marketing

20% SMS Marketing +1 service

20% Sales Outsourcing

Founded in 2023, F15 Media is an Affiliate Marketing company. The agency specializes in Affiliate Marketing and Email Marketing.
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Wareham, MA

14 Tobey Rd. Ste. G 184
Wareham, MA 02571
1

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Canton, MA

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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United States (2) Nigeria (1)

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Canton, MA

45 Dan Road
Canton, MA 02021
10 - 15

+15084550015

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Carnegie

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Westford, MA

Services provided

10% Branding

10% Conversion Optimization

10% Digital Strategy +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Carnegie, a branding firm, was launched in 1985. In Westford, Massachusetts, the team specializes in Branding and Marketing Strategy.
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Vcall Global

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Needham, MA

Services provided

50% Call Center Services

50% Back Office Outsourcing

Established in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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MASCO Services Call Center

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Boston, MA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Launched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing.
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Ansaphone

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

100% Call Center Services

Ansaphone is a phone answering service. Their team is based in Quincy, Massachusetts. The company provides Call Center Services.
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VIP Connections

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
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Professional First Line Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Worcester, MA

Services provided

100% Call Center Services

Small call center company Professional First Line Answering Service, is located in Worcester, Massachusetts. The team provides Call Center Services.
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OD Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Somerville, MA

Services provided

85% Call Center Services

15% Customer Service Outsourcing

OD Answering Services, a small call center company, is located in Somerville, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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Executel Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Executel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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VIP Connections - ProCall Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Methuen, MA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

VIP Connections - ProCall Answering is a call center. They are based in Methuen, Massachusetts and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Best Message Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, MA

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Best Message Center is a small call center service in Wilmington, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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All Cape & Islands Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Yarmouth, MA

Services provided

100% Call Center Services

Founded in 1955, All Cape & Islands Answering is a call center service. The small team provides Call Center Services.
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Parkway Message Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chelmsford, MA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Parkway Message Center is a small Chelmsford, Massachusetts-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Quincy Telemessaging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Quincy Telemessaging is a call center service established in 1947. The team provides Call Center Services and Customer Service Outsourcing and is based in Quincy, Massachusetts.
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Lathum Professional Teleservices

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dedham, MA

Services provided

100% Call Center Services

Founded in 1967, Lathum Professional Teleservices is a call center. The small team offers Call Center Services.
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DealerFocus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Andover, MA

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

DealerFocus is a Sales Outsourcing company. Based in North Andover, Massachusetts, the team specializes in Sales Outsourcing and Call Center Services.
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CallMiner

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

100% Call Center Services

Established in 2002, CallMiner is a phone answering service. Their services include Call Center Services.
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1st Leads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Methuen, MA

Services provided

100% Sales Outsourcing

1st Leads is a Sales Outsourcing company. They are headquartered in Methuen, Massachusetts. Their team focuses on Sales Outsourcing.
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First Financial Resources, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

80% Call Center Services

20% Business Consulting

First Financial Resources, Inc. Is a small call center company in Framingham, Massachusetts. The team focuses on Call Center Services and Business Consulting.
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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Waltham, MA

Services provided

30% Call Center Services

35% Email Marketing

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Brandwidth Solutions

Not yet reviewed

$50,000+

$100 - $149 / hr

10 - 49

Everett, MA

Services provided

20% Branding

20% Content Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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Everett, MA

52 Oliver Street
Everett, MA 02149
1

215-997-8575

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MetroMedical Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

MetroMedical Answering Services is a phone answering service and Customer Service Outsourcing company. Their team provides Call Center Services.
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Memento Marketing LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Bridgewater, MA

Services provided

25% Business Consulting

25% Digital Strategy

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Small Digital Strategy company Memento Marketing LLC, is in Bridgewater, Massachusetts. The team provides Digital Strategy and Search Engine Optimization.
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Shepard Enterprises

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Bedford, MA

Services provided

10% Call Center Services

10% Advertising

10% Back Office Outsourcing +7 services

10% Branding

10% Graphic Design

10% Logo

10% Marketing Strategy

10% Search Engine Optimization

10% Web Design

10% Web Development

Established in 2023, Shepard Enterprises is a small Bedford, Massachusetts-based Advertising company. Their team offers Advertising and Branding.
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CS Brand Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Branding

20% Public Relations

10% Advertising +5 services

10% Funding & Investment

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

10% Web Design

Branding agency CS Brand Group was launched in 2007. The company provides Branding and Public Relations.
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Boston, MA

867 Boylston Street, 5th Floor
Boston, MA 02116
1

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Gold Promotion

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Boston, MA

Services provided

10% Affiliate Marketing

10% Content Marketing

10% Digital Strategy +7 services

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Established in 2014, Gold Promotion is a small Boston, Massachusetts-based Marketing Strategy company. Their team offers Marketing Strategy and Digital Strategy.
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Tanisha Systems, Inc

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Boston, MA

Services provided

10% Call Center Services

20% IT Managed Services

20% IT Staff Augmentation +4 services

15% BI & Big Data Consulting & SI

15% IT Strategy Consulting

10% ERP Consulting and SI

10% Mobile App Development

Tanisha Systems, Inc is an IT managed services company. The agency is based in Boston, Massachusetts. Their team specializes in IT managed services and IT staff augmentation.
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Harbor Networks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

10% Call Center Services

20% Compliance Consulting

20% Cybersecurity +3 services

20% IT Managed Services

20% Unified Communications Consulting & SI

10% Corporate Training & Coaching

Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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OneStudyTeam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

20% Digital Engineering

15% Cloud Consulting & SI

15% Conversion Optimization +5 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Market Research

10% Sales Outsourcing

OneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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Sumaria Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Danvers, MA

Services provided

20% Call Center Services

30% Corporate Training & Coaching

30% Cybersecurity +1 service

20% Customer Service Outsourcing

Sumaria Systems, Inc. Is a Corporate Training & Coaching company. Established in 1982, the firm focuses on Corporate Training & Coaching and Cybersecurity.
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