The Connection Specialists
With more than a 60 + year track record of keeping local and national businesses in touch, QTAS is a third generation family company. When Edward Reardon, Sr. founded the business in 1947, he never imagined that he was creating a legacy for his son, and eventually his granddaughters. Located in historic downtown Quincy, Massachusetts, QTAS has steadily grown from a one-man operation to a technologically sophisticated call center operation serving more than 500 clients.
Exceptional customer care and service are not just buzzwords at QTAS. Everyone on our staff, from managers to call center agents, is highly trained, accessible, and responsive. Over the past six decades, we have earned a reputation for meeting customer needs, resolving customer concerns, and exceeding customer expectations. Always ready to take on new challenges, we’re proud to have had the opportunity to grow with our clients’ businesses and contribute to their success. QTAS is affiliated with Association of Teleservices International (ATSI), Startel National Users Group (SNUG) and the South Shore Chamber of Commerce. The average length of service for call center agents is 8 years.