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Top Call Center Services & Voice Services in Buffalo

Ratings Updated: October 3, 2026
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0 Leaders 14 Contenders

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14 Companies

Country: United States
State: New York
City: Buffalo

List of the Top Buffalo Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    ROI CX Solutions Logotype

    ROI CX Solutions

    4.8 4 reviews
    Premier Verified
    $50,000+
    Undisclosed
    1,000 - 9,999
    Serves Buffalo, NY

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +4 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Content Moderation Services
    10% Data Annotation Services
    5% HR Outsourcing

    ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

    See all 4 projects

    Reviews mention Flexible

    Clients consistently highlight ROI CX Solutions' flexibility as a significant asset. One director noted their impressive willingness to adapt to various needs, while another emphasized their strong accommodation of unique requirements, particularly in adjusting to a complex tech stack. Despite initial challenges, ROI CX Solutions demonstrated a commitment to meeting project milestones on time, showcasing their ability to pivot and respond effectively to evolving circumstances.
    • Staffing & Call Center Services for Event Company
      5.0 Jan 16, 2026

      The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.

      Read Full Review
    • Call Center Services for Software Dev Company
      4.5 Feb 25, 2026

      ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.

      Read Full Review
    Read All Reviews

    Industry Experience

    ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Retail Consumer products & services Medical

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
    Read All Reviews

    View projects from:

    Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)
    View Profile Visit Website
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Buffalo, NY

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Exceeds expectations

    Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.

      Read Full Review
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.

    Read All Reviews

    Select Industry to see insights

    Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
    Read All Reviews
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Buffalo, NY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects

    Reviews mention Communicative

    Helpware CX has received consistently positive feedback regarding their communicative approach. Clients highlighted their outstanding communication skills, noting that Helpware maintains transparency and provides regular updates. One client emphasized their proactive and clear communication, stating, "Helpware has been clear about what they need and what they want to do." Another remarked on their effective project management, with biweekly performance reviews fostering collaboration. Overall, the sentiment reflects that Helpware's communicative nature significantly contributes to successful partnerships.
    • Centralization Process & Outsourcing Svcs for Treatment Firm
      5.0 Aug 18, 2021

      Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.

      Read Full Review
    • Call Center Services for Nonprofit Organization
      5.0 Jun 2, 2021

      We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.

      Read Full Review
    • Staffing for Wine Distributor
      5.0 Aug 22, 2019

      The workflow has been so smooth! You would almost think that the employees were sitting across from me in my office rather than thousands of miles away overseas. Gama and Yehor have been effective and clear communicators as well as the actual employees.

      Read Full Review
    • Staffing for Article Engagement Specialists
      4.0 Oct 5, 2018

      Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.

      Read Full Review
    • Office Support Resources for Hiring Company
      5.0 Oct 6, 2018

      They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.

      Read Full Review
    Read All Reviews
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.

    Read All Reviews

    Select Industry to see insights

    Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
    Read All Reviews
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    SixEleven Global Services and Solutions, Inc. Logotype

    SixEleven Global Services and Solutions, Inc.

    4.7 13 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Buffalo, NY

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

    See all 13 projects

    Industry Experience

    six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
    Read All Reviews

    More responsive than most other service providers

    SixEleven Global Services and Solutions, Inc. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Canada (1) Malaysia (1) Philippines (1) Singapore (1)
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  • OnPoint Management Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Buffalo, NY

    Services provided

    60% Sales Outsourcing
    10% Content Marketing
    10% Pay Per Click +2 services
    10% Search Engine Optimization
    10% Social Media Marketing

    OnPoint Management Group is a small Sales Outsourcing company. Launched in 2018, the team offers Sales Outsourcing and Social Media Marketing.

    Read more
    View Profile
  • Asset Compliant Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Cheektowaga, NY

    Services provided

    100% Call Center Services

    Asset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.

    Read more
    View Profile
  • Capital Management Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Capital Management Services, an answering service company, was established in 2000. The company focuses on Call Center Services and Customer Service Outsourcing, and is midsize.

    Read more
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  • All Calls Matter Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kenmore, NY

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    All Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Media Sales Plus Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Services provided

    30% Call Center Services
    40% Direct Marketing
    30% Search Engine Optimization

    Media Sales Plus Inc is a Direct Marketing company established in 2001. The team focuses on Direct Marketing and Search Engine Optimization and is headquartered in Buffalo, New York.

    Read more
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  • Market Presence Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Niagara Falls, NY

    Services provided

    60% Sales Outsourcing
    25% Market Research
    15% Marketing Strategy

    Market Presence is a Sales Outsourcing company. The agency is located in Niagara Falls, New York. Their services include Sales Outsourcing and Market Research.

    Read more
    View Profile
  • The Virtual Deal Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Buffalo, NY

    Services provided

    40% Back Office Outsourcing
    30% Email Marketing
    30% Sales Outsourcing

    The Virtual Deal is a Back Office Outsourcing company launched in 2019. The firm provides Back Office Outsourcing and Email Marketing.

    Read more
    View Profile
  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Jamestown, NY

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

    See all 2 projects

    Reviews mention Accommodating

    The feedback regarding The Connection highlights their accommodating nature, with clients noting their ability to adapt to specific company needs. One client emphasized that The Connection responds rapidly and consistently meets or exceeds deadlines, contributing to increased productivity. Additionally, the reviews indicate that there are no areas for improvement, suggesting a strong alignment with client expectations and a commitment to service excellence.
    • Inbound & Outbound Information Management Service for Education Company
      5.0 Nov 2, 2017

      TheConnection is able to adapt to any company needs.

      Read Full Review
    Read All Reviews

    Industry Experience

    The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.
    Read All Reviews

    Jamestown, NY

    111 W 2nd St Ste 5000
    Jamestown, NY 14701

    41 - 49

    716.483.3436

    See All Locations (4)
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  • Action Telephone Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rochester, NY

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Action Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.

    Read more
    View Profile
  • FlashCat Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Rochester, NY

    Services provided

    20% Branding
    20% CRM Consulting and SI
    20% Pay Per Click +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    FlashCat is a branding company in Phoenix, Arizona and Rochester, New York. Founded in 2024, the team specializes in Branding and Social Media Marketing.

    Read more

    Rochester, NY

    115 Liberty Pole Way
    Rochester, NY 14604

    2 - 5

    6028464622

    See All Locations (2)
    View Profile
  • Do Well Design Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Hilton, NY

    Services provided

    20% Branding
    20% Digital Strategy
    20% Marketing Strategy +2 services
    20% Sales Outsourcing
    20% Web Design

    Headquartered in Hilton, New York, Do Well Design Studio is a branding firm. Launched in 2009, the team provides Branding and Marketing Strategy.

    Read more
    View Profile
  • AnswerPhone Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Dunkirk, NY

    Services provided

    37% Call Center Services
    63% Customer Service Outsourcing

    AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.

    Read more

    Dunkirk, NY

    4867 West Lake, Rd Suite 102
    Dunkirk, NY 14048

    716.672.5144

    See All Locations (5)
    View Profile
  • Abbott Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Buffalo, NY

    Services provided

    100% Call Center Services

    Established in 1948, Abbott Answering Service is a small call center service. Their team focuses on Call Center Services.

    Read more
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  • Key Video Production Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Cheektowaga, NY

    Services provided

    20% Call Center Services
    60% Video Production
    20% Graphic Design

    Key Video Production is a small Cheektowaga, New York-based video production company. Their services include Video Production and Call Center Services.

    Read more
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List of the Top Buffalo Call Center Companies & Voice Services

  1. OnPoint Management Group Logotype

    OnPoint Management Group

    Undisclosed
    Undisclosed
    10 - 49
    Buffalo, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  2. Asset Compliant Solutions Logotype

    Asset Compliant Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Cheektowaga, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  3. Capital Management Services Logotype

    Capital Management Services

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    40% Other
    View Profile Visit Website
  4. All Calls Matter Logotype

    All Calls Matter

    Undisclosed
    Undisclosed
    10 - 49
    Kenmore, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  5. Media Sales Plus Inc Logotype

    Media Sales Plus Inc

    Undisclosed
    Undisclosed
    50 - 249
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  6. Market Presence Logotype

    Market Presence

    $1,000+
    $50 - $99 / hr
    2 - 9
    Niagara Falls, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  7. The Virtual Deal Logotype

    The Virtual Deal

    Undisclosed
    Undisclosed
    2 - 9
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  8. The Connection Logotype

    The Connection

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Jamestown, NY

    Ability to deliver

    19.9/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  9. Action Telephone Logotype

    Action Telephone

    Undisclosed
    Undisclosed
    10 - 49
    Rochester, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  10. FlashCat Logotype

    FlashCat

    $5,000+
    $50 - $99 / hr
    50 - 249
    Rochester, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. Do Well Design Studio Logotype

    Do Well Design Studio

    Undisclosed
    Undisclosed
    Freelancer
    Hilton, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  12. AnswerPhone Logotype

    AnswerPhone

    $1,000+
    < $25 / hr
    50 - 249
    Dunkirk, NY

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    37% Call Center Services
    63% Other
    View Profile Visit Website
  13. Abbott Answering Service Logotype

    Abbott Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    Buffalo, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  14. Key Video Production Logotype

    Key Video Production

    $5,000+
    $100 - $149 / hr
    2 - 9
    Cheektowaga, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website

Latest Call Centers Articles

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Answering Services: Professionalism in Customer Service cover image

Answering Services: Professionalism in Customer Service

Updated September 16, 2026
Hannah Hicklen

Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.

Call Center Scaling
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing

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