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Top Answering Service for Supply Chain Companies

Ratings Updated: May 12, 2026
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15 Leaders 15 Contenders

133 Companies

Industry: Supply Chain, Logistics, and Transport
Inbound Services: Answering services

Top Answering Service for Supply Chain Companies

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects

    Reviews mention Receptive

    Clients have expressed a high level of satisfaction with Moneypenny's receptiveness, noting that their team is friendly, timely, and quick to correct mistakes. One client highlighted their ability to acknowledge errors and make necessary adjustments promptly. Similarly, VoiceNation's responsiveness was praised, with clients appreciating their willingness to listen to feedback and improve services. Overall, both companies demonstrate a strong commitment to client communication and adaptability, fostering positive working relationships.
    • Answering Services for Kick-boxing Fitness Facility
      4.0 Sep 25, 2020

      They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.

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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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  • MarKam Solutions Logotype

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    65% Answering services
    20% Virtual receptionist
    15% Inbound appointment scheduling

    MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

    See all 9 projects
    3 of 3 Answering services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.

    Read Most Recent Review
    5 of 5 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Logistics & Supply Chain Company

    5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read more
    Read 5 Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

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    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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  • FlairsTech Logotype

    4.6 10 reviews
    Premier Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    15% Call Center Services
    20% IT Managed Services
    15% Application Management & Support +4
    15% Custom Software Development
    15% Customer Service Outsourcing
    10% AI Development
    10% Enterprise App Modernization

    Focus Areas

    100% Answering services

    FlairsTech is a Contact Center Services provider, excelling in customer support, technical support, and telephonic support services. Reviews highlight their ability to significantly improve call capture rates and customer satisfaction, with over 90% success in call handling. Clients appreciate their professionalism, adaptability, and alignment with company values, with 100% positive feedback on their value for money and team integration.

    See all 10 projects
    1 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for FlairsTech indicate a strong client satisfaction, highlighting their technical expertise and effective project management. Clients from LeagueSuite and Buildsoft praised FlairsTech for delivering timely results, improving site performance, and enhancing DevOps processes. Notably, clients emphasized the team’s strong communication skills and ability to collaborate across global teams. Overall, sentiments are overwhelmingly positive, with no significant areas for improvement identified.
    Read 2 Recent Reviews

    Industry Experience

    FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.

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    Select Industry to see insights

    Consumer products & services Hospitality & leisure Media Software Financial services Construction Sports

    More responsive than most other service providers

    FlairsTech is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    View projects from:

    Canada (6) United States (3) Australia (1)

    This provider is fluent in 10 languages:

    • English
    • Spanish
    • Arabic
    • Italian
    • German
    • Dutch
    • French
    • Polish
    • Portuguese
    • Swedish

    This provider is available in 22 time zones:

    • Colombia Time (COT)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Arabia Standard Time (AST)
    • Alaska Standard Time (AKST)
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  • Southwest Recovery Services Logotype

    5.0 1 review
    Verified
    $5,000+
    Undisclosed
    10 - 49
    Addison, TX

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Southwest Recovery Services is a company specializing in collections and account management, providing Contact Center Services and Customer Support Services. The company has a notable 50% success rate in recovering overdue funds, and clients commend their effective communication and management skills. The reviews highlight the impressive sales capabilities of the owner, Steve, with no noted areas for improvement.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Over the past six months, client feedback for Southwest Recovery Services reflects a positive sentiment, highlighting their effective collections strategies and high success rate of 50%. One client noted they recovered $3,000–$10,000 from overdue accounts, emphasizing the team's strong communication and proactive management. The owner, Steve, received particular praise for his salesmanship. Overall, clients express satisfaction with the value provided and see no areas for improvement.
    Read 1 Recent Review
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Clients appreciate Southwest Recovery Services for their effective answering services, noting a high success rate of 50% in collections, which significantly impacts overdue accounts. Positive feedback highlights their professionalism and communication skills, with 100% of reviewers expressing satisfaction with results. Clients particularly commend the owner's sales expertise. Overall, the feedback reflects strong confidence in their capabilities, with no notable criticisms mentioned.

    Read Most Recent Review

    Industry Experience

    Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.

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    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1
    15% Cloud Consulting & SI

    Focus Areas

    50% Answering services
    30% Virtual receptionist
    20% Inbound appointment scheduling

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

    Read more
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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% CRM Consulting and SI

    Focus Areas

    70% Answering services
    30% Inbound appointment scheduling

    Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

    See all 11 projects
    5 of 6 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Support for Hotel Chain

    5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
    Read 6 Reviews

    Industry Experience

    Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.

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    Select Industry to see insights

    Telecommunications Government Transportation Manufacturing Hospitality & leisure

    Average Project Cost Breakdown

    $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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    China (5) Germany (1)
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  • Outsource and Save Logotype

    Outsource and Save

    5.0 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    45% Answering services
    45% Inbound appointment scheduling
    10% Virtual receptionist

    Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

    See all 8 projects
    1 of 1 Answering services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Staff Hiring Services for Laundry Company

    5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
    Read 3 Reviews

    Industry Experience

    Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.

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    Select Industry to see insights

    Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

    View projects from:

    Los Angeles, California (5) Miami, Florida (1) Glendale, California (1) Pasadena, California (1)
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

    See all 3 projects

    Reviews mention Professional

    Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.
    • Call Center Services for Telecom Service Provider
      5.0 Apr 14, 2021

      They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.

      Read Full Review
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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    100% Answering services

    Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

    See all 4 projects

    Reviews mention Accommodating

    Clients have consistently noted Quantanite's accommodating nature, highlighting their flexibility in meeting project needs. For instance, one client praised the team's patience and willingness to adapt as the client's business transitioned from a startup to a larger enterprise. Another client emphasized the ease of collaboration, stating that Quantanite employees are easy to work with and readily trained on their systems. Overall, the sentiment regarding Quantanite's accommodating approach is highly positive.
    • Transcription for Receipt Scanning Software Provider
      5.0 Mar 10, 2021

      Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.

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    • Menu Programming for Food Delivery Company
      5.0 Feb 10, 2021

      Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us.

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    Industry Experience

    Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.

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    Select Industry to see insights

    Software Food & Beverages

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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    United States (2) Canada (1) England (1)
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.

    See all 2 projects
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office & Customer Services for Online Retail Company

    5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
    Read 2 Reviews

    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Select Industry to see insights

    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    $1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

    Virtual Receptionist and Answering Services

    Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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  • ContactWorks Logotype

    5.0 10 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Services provided

    25% Call Center Services
    50% Customer Service Outsourcing
    25% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    ContactWorks is a distinguished provider of Call Center Services, offering comprehensive Customer Support, Inbound and Outbound Call Center, and Telephonic Support Solutions. The reviews demonstrate a highly positive reception, with 100% of clients noting exceptional communication, timely delivery, and bespoke customer care. Clients consistently praised their ability to seamlessly integrate with business needs and deliver cost-effective, brand-aligned services.

    See all 10 projects

    Reviews mention Efficient

    Clients consistently commend ContactWorks for their efficient support services, highlighting their rapid response to unexpected challenges, such as staff attrition. One client noted that ContactWorks developed and executed a strategic plan within days, significantly improving operational efficiency and yielding cost savings. Additionally, the implementation of skill-based routing further enhanced customer support efficiency, demonstrating the company's commitment to delivering effective solutions tailored to client needs.
    • Help Desk & Dedicated Customer Support for ISP Company
      5.0 Aug 23, 2024

      When we faced unexpected attrition, ContactWorks quickly stepped in, developing and executing a strategic plan within just a few days' notice. This approach has not only improved our operational efficiency but also resulted in significant cost savings. ContactWorks has proven to be an essential partner, demonstrating the ability to quickly adapt and implement contingency plans. Their flexibility in scaling operations and responding promptly to unforeseen circumstances has been invaluable.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, ContactWorks has received high praise for their exceptional service and communication. Clients highlight their top-notch quality control and on-time delivery, with one remarking on their ability to seamlessly integrate and protect brand voice while providing cost-effective solutions. The Director of Operations is commended for his expertise in service delivery. Notably, clients have reported no areas for improvement, indicating a strong overall satisfaction with ContactWorks' performance.
    Read 1 Recent Review
    2 of 2 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    ContactWorks demonstrates exceptional performance in answering services, with 100% of reviewers expressing satisfaction. Clients consistently commend their strong communication, timely delivery, and high-quality standards. Notably, 90% of feedback highlights their ability to align with clients' cultural values and operational needs, while 85% mention their expertise in customer support and data analytics. Reviewers report remarkable outcomes, viewing ContactWorks as a true extension of their teams rather than merely a vendor. No areas for improvement were noted.

    Read Most Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.
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  • databroker Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    250 - 999
    VI, Poland

    Services provided

    49% Call Center Services
    45% Customer Service Outsourcing
    6% Back Office Outsourcing

    Focus Areas

    90% Answering services
    10% Inbound appointment scheduling

    We build B2B sales pipeline through data-driven outbound and customer experience.  Databroker is a multilingual, data-driven contact center specializing in sales, lead generation, and customer

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    See all 1 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight the exceptional reliability and flexibility of the company, with clients noting their impressive service delivery and successful campaign execution. One client emphasized the company's alignment with their values and praised the 'complete flexibility' and 'timeliness' in project management. Overall, sentiment is highly positive, with strong recommendations for their partnership capabilities, indicating a solid fit for potential projects.
    Read 1 Recent Review

    Industry Experience

    The provider has demonstrated strong expertise in the Insurance sector, specifically in appointment setting for group insurance sales. Feedback highlights their exceptional competence, flexibility, and timely delivery, contributing to successful campaign execution. Clients appreciate their reliable collaboration and top-tier service delivery, indicating a strong overall sentiment. This suggests that the provider is well-suited for projects within the Insurance industry, where a focus on sales and client engagement is critical.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight the exceptional value for money offered by the company, noting their reliability and flexibility as key strengths. One reviewer emphasized their long-standing partnership, praising the top-tier service delivery and effective project management. Overall, feedback indicates a strong sentiment towards the company's competitive pricing relative to the quality of service, making them a recommended choice for those seeking cost-effective solutions.
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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    77% Answering services
    13% Inbound appointment scheduling
    10% Virtual receptionist

    Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity.

    See all 3 projects

    Reviews mention Transparent

    Clients commend Pac Biz Contact Center Outsourcing for their transparency in communication and project management. One client highlighted the company's 'eagerness to work with the client' to establish realistic expectations, which fosters a collaborative environment. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the integrity and open dialogue maintained throughout the engagement, contributing to effective workflows and successful outcomes.
    • Business Services for PR & SMM Company
      4.5 Jan 23, 2023

      Honestly, transparency and their eagerness to work with the client and team to ensure everyone's expectations are realistic and can be met effectively.

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    0 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Appointment Scheduling for Financial Services Company

    4.5 — Read more
    Read 1 Review

    Industry Experience

    Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Media Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Answering services
    60% Virtual receptionist
    15% Inbound appointment scheduling

    24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

    See all 13 projects

    Reviews mention Knowledgeable

    Clients consistently highlight 24H Virtual's knowledgeable team, emphasizing their prompt and informative communication. One client noted the ease of interaction and trust in the team's expertise, stating, "I was able to trust the knowledgeable members involved and appreciated the ease of communication." Overall, the sentiment reflects a strong appreciation for the company's understanding of project requirements and effective collaboration throughout the process.
    • Website Design for Airbnb Property Management Company
      5.0 Oct 4, 2021

      This was definitely a positive experience. I was able to trust the knowledgeable members involved and appreciated the ease of communication. Responses were quickly given or in a timely manner.

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    8 of 8 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Answering Support for Law Firm

    5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
    Read 8 Reviews

    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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  • Elegance Outsource Pvt Ltd Logotype

    Elegance Outsource Pvt Ltd

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    5% Finance & Accounting Outsourcing (FAO)
    5% Sales Outsourcing

    Focus Areas

    70% Answering services
    15% Inbound appointment scheduling
    15% Virtual receptionist

    Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Customer Service Outsourcing for Minicab Co

    5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read more
    Read 1 Review

    Industry Experience

    Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.

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    Select Industry to see insights

    Transportation

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Sourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.

    See all 12 projects

    Reviews mention Timely

    The overall sentiment regarding Sourcefit's timeliness is highly positive. Clients have noted the company's ability to complete key deliverables on time or ahead of schedule, with one client specifically highlighting the achievement of 100% staffing requirements within 60 days. Sourcefit's proactive communication and responsiveness further contributed to a smooth process, demonstrating their commitment to timely service delivery. However, one client suggested enhancing proactive communication during peak periods for even greater efficiency.
    • IT Support, EOR & Accounting for Construction Company
      5.0 Nov 22, 2025

      Sourcefit service management was highly effective, with all key deliverables completed on time or ahead of schedule. They were proactive in communicating progress, quick to address any issues, and consistently responsive to our needs. Their ability to adapt to changing requirements while maintaining quality made the entire process smooth and reliable.

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    2 of 4 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews of Sourcefit indicate a generally positive sentiment, highlighting their effective project management and responsiveness. Clients appreciated the speed and quality of service, with one noting a 100% staffing achievement within 60 days. However, some feedback pointed to slower recruitment processes and the need for improved training among certain recruiters. Overall, Sourcefit is recognized for its strong communication and alignment with client values, making it a reliable partner for various project needs.
    Read 4 Recent Reviews
    3 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    QA Services for Biometrics Solutions Firm

    5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
    Read 3 Reviews

    Industry Experience

    Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.

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    Select Industry to see insights

    Medical Logistics & Supply Chain Software Information technology Construction Financial services
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    10% Answering services
    80% Virtual receptionist
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, offering outstanding Customer Support Services. The company consistently receives positive feedback, with around 100% of reviewers praising their data-driven strategy and personalized client engagement. Their expertise in Phone Support and Call Handling has improved customer satisfaction and operational efficiency for clients, with no suggested areas for improvement noted.

    See all 38 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients express high satisfaction with Tasks Expert- A Virtual Assistant Company, highlighting their effective backend support and excellent project management. One CEO noted significant relief from administrative burdens, stating that the team’s consistency and follow-through were particularly impressive. Clients appreciated the cultural alignment and value for cost, with no reported areas for improvement. Overall, sentiment remains positive, indicating a strong fit for various project needs.
    Read 1 Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Surveys & Market Research Calls for Mortgage Co

    5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  Read more
    Read 2 Reviews

    Industry Experience

    Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.

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    Select Industry to see insights

    Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    25% Call Center Services
    25% AI Development
    20% Customer Service Outsourcing +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.

    Read Most Recent Review

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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  • NICE Global Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, Jamaica

    Services provided

    45% Call Center Services
    30% Customer Service Outsourcing
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    75% Answering services
    25% Inbound appointment scheduling

    NICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.

    See all 2 projects

    Reviews mention Accommodating

    NICE Global has received positive feedback regarding their accommodating nature, particularly highlighted by a client who noted their 'true partner centric approach' that adapted to evolving needs. The VP of Product at Asurvio emphasized the company's attention to detail and responsiveness, which were critical for their project's success. Regular communication through weekly calls further exemplified their commitment to addressing client requirements, resulting in improved customer metrics without identified areas for improvement.
    • Customer Service Support for Automated Consumer Support Co
      5.0 Dec 8, 2023

      A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & BPO Services for Transportation Company

    5.0 — NICE Global provides call center and BPO services for a transportation company. The team aims to keep costs low without interrupting the client’s services.  Read more
    Read 2 Reviews

    Industry Experience

    NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.

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    Select Industry to see insights

    Transportation Consumer products & services

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
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  • Silver Bell Group Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Services provided

    20% Call Center Services
    20% Sales Outsourcing
    10% Customer Service Outsourcing +10
    5% Back Office Outsourcing
    5% Content Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% Graphic Design
    5% HR Consulting
    5% Mobile App Development
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

    See all 5 projects

    Industry Experience

    Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Financial services Business services Other Industry

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
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    View projects from:

    Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)
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  • Leverage Contact Center Logotype

    Leverage Contact Center

    4.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Leverage Contact Center is a dynamic firm specializing in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. Reviews highlight their client-oriented approach, with 100% of feedback praising their high contact capacity and adaptability to client needs. They effectively double client outreach and demonstrate strong project management, making them a reliable partner in Customer Support Services.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Medical Center

    4.5 — Leverage Contact Center provides call center services for a medical center. The team is in charge of setting appointments, managing the client's WhatsApp channel and emails, and handling customer Read more
    Read 1 Review

    Industry Experience

    Leverage Contact Center has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing sales outreach in informal markets. Client feedback highlights their strengths in training a well-prepared team and achieving substantial increases in customer engagement and sales penetration. Their collaborative and client-oriented approach has been praised, indicating a strong capacity for adapting to client needs. Overall, the sentiment is highly positive, suggesting they are a suitable partner for companies aiming to expand their market reach effectively.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients report that Leverage Contact Center provides excellent value for money, particularly in enhancing outreach efficiency. One client noted an investment of $10,000 per month, resulting in significantly increased contact rates—doubling their prior performance. Their commitment to understanding client needs and adapting strategies has been highlighted as a key strength, with feedback indicating that their proactive approach and well-trained team contribute to successful outcomes, making them a worthwhile investment for businesses seeking to expand their market reach.
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  • Call Center Solutions Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Montego Bay, Jamaica

    Services provided

    50% Call Center Services
    50% Recruiting

    Focus Areas

    100% Answering services

    Call Center Solutions is a Customer Support Services provider specializing in call handling for businesses such as hotel reservations. The company received positive feedback for its impressive work culture and responsiveness, with around 80% of reviewers acknowledging these aspects. While communication could improve, recent developments are anticipated to address this concern.

    See all 1 projects

    Industry Experience

    Call Center Solutions has demonstrated expertise in the Hospitality & Leisure industry, particularly in enhancing hotel reservation processes. Clients reported lower abandonment rates and improved candidate quality, highlighting the provider's strengths in recruitment and project management. The overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This indicates a strong fit for organizations in the hospitality sector seeking to enhance their call center operations.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Call Center Solutions as offering good value for money, with a focus on aligning company values and culture. One client noted improved recruiting options and lower attrition rates, reflecting a successful partnership. However, there were suggestions for enhanced communication, which could further solidify their perceived value. Overall, the sentiment is positive regarding the company's pricing relative to the quality of service provided.
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    More responsive than most other service providers

    Call Center Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Call Point Business Solutions Ltd. Logotype

    5.0 6 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    45% Call Center Services
    20% Back Office Outsourcing
    10% Customer Service Outsourcing +4
    10% Sales Outsourcing
    5% Direct Marketing
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    40% Answering services
    40% Virtual receptionist
    20% Inbound appointment scheduling

    Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

    See all 6 projects

    Reviews mention High-quality work

    Clients consistently commend Call Point Business Solutions Ltd. for delivering high-quality work, with notable outcomes such as a 40% reduction in onboarding time and a 25% decrease in ticket resolution time. Feedback highlights their effective communication, proactive approach, and alignment with client values. One CEO noted, 'They've fulfilled our criteria and done an excellent job,' while another emphasized their inventive strategies that enhanced customer satisfaction significantly.
    • Call Center Services for Legal Operations Platform
      5.0 Feb 13, 2024

      Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My company processes were planned out by Call Point company Solutions, who also gave me access to KPI dashboards and well-documented SOPs. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.

      Read Full Review
    • Call Center Services for Consulting Company
      5.0 Feb 13, 2024

      Results from Call Point Business Solutions were on par with those from our own efforts. Their ideas, however, preserved the value of our brand while being far more effective and economical. They've fulfilled our criteria and done an excellent job.

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    Industry Experience

    Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.

    Read All Reviews

    Select Industry to see insights

    Media Software Legal Information technology Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
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    View projects from:

    Canada (1) France (1) Germany (1) India (1) United States (1)
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  • TAS United Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    TAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Biomedical Company

    5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read more
    Read 1 Review

    Industry Experience

    TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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  • Cabilyt Logotype

    Cabilyt

    5.0 11 reviews
    Undisclosed
    < $25 / hr
    250 - 999

    Services provided

    30% Call Center Services
    35% Customer Service Outsourcing
    35% Sales Outsourcing

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Cabilyt is a customer service center specializing in inbound and outbound call center services, lead generation, and telemarketing services. Reviews highlight their proactive approach, efficiency, and ability to deliver high-quality leads, with 100% of reviewers noting improved lead generation and operational efficiency. Their personalized service and commitment to client success are consistently praised, although there's room for technological advancement in analytics.

    See all 11 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for Cabilyt highlights a positive client experience, particularly from DiDi's Regional Service Delivery Manager. The company excelled in driver lead generation and onboarding, resulting in increased activation and retention rates. Clients appreciated Cabilyt's organized project management, timely communication, and alignment with company values. Notably, Sherif's team was praised for their professionalism and deep understanding of the ridesharing industry, fostering a collaborative atmosphere. Overall, the sentiment remains highly favorable, with minor suggestions for team expansion as needed.
    Read 1 Recent Review

    Industry Experience

    Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.

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    Business services IT Services Software Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Cabilyt's strong value for money, noting that their pricing fits within budget while delivering exceptional results. A realtor stated, "good value for cost," emphasizing the quality of leads generated. Another client praised Cabilyt for their proactive approach and effective communication, which streamlined operations and reduced costs. Overall, feedback reflects a positive sentiment regarding Cabilyt's ability to provide high-quality services at competitive prices.
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    United States (5) Saudi Arabia (1) Egypt (1)
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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    10% Call Center Services
    30% Accounting
    30% Finance & Accounting Outsourcing (FAO) +4
    15% Back Office Outsourcing
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    Focus Areas

    43% Answering services
    43% Virtual receptionist
    14% Inbound appointment scheduling

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

    See all 2 projects

    Reviews mention High-quality work

    Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.
    • Staffing Services for Recruitment Marketplace
      5.0 Aug 8, 2023

      The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

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    • Business Services for Digital Marketing & Consulting Agency
      5.0 Aug 23, 2021

      Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

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    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

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    Select Industry to see insights

    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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  • TeamVan Outsourcing Logotype

    TeamVan Outsourcing

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    15% Call Center Services
    30% Customer Service Outsourcing
    20% IT Managed Services +3
    20% IT Strategy Consulting
    10% Sales Outsourcing
    5% Business Consulting

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    TeamVan Outsourcing is a comprehensive outsourcing company providing services such as administrative support, customer service, IT and technical support, and marketing and sales. The company receives overwhelmingly positive feedback, with reviewers praising their dedication to customer satisfaction and innovative problem-solving. Notably, 100% of reviewers highlighted their excellent project management and responsiveness, resulting in measurable improvements in operational efficiency and customer acquisition.

    See all 2 projects

    Industry Experience

    TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.

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    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.
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  • LTS Global Digital Services Logotype

    4.8 3 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    20% Call Center Services
    20% Content Moderation Services
    20% Data Annotation Services +2
    20% IT Managed Services
    20% Robotics Process Automation

    Focus Areas

    100% Answering services

    LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

    See all 3 projects

    Reviews mention Results-oriented

    LTS Global Digital Services received positive feedback for their results-oriented approach, exemplified by their 100% success rate and timely project delivery. Clients highlighted the company's dedication to achieving project goals, with one stating they have 'not failed its proposed timeline, not even once.' The emphasis on transparent communication and quality outcomes further reinforces their effectiveness in meeting client objectives, contributing to a strong sense of trust and collaboration.
    • Data Labeling Services for AI Training Data Provider
      5.0 Oct 11, 2023

      Tens of project-based contracts, including an annual contract. 100% success rates, 0 failure. LTS GDS has not failed its proposed timeline, not even once. LTS GDS is always focused on goals.

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    Industry Experience

    LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.

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    Select Industry to see insights

    Information technology IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
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    South Korea (1) Singapore (1)
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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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  • ANTS Logotype

    ANTS

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    15% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    ANTS is a Contact Center Services provider specializing in creating and managing efficient phone support and sales teams. Reviews highlight a 74% increase in net sales and a 39% rise in repeat customer requests, reflecting their result-oriented approach and 24/7 availability. Clients appreciate their flexibility, with 100% positive feedback and no suggested improvements.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Petroleum Products Trading Company

    5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
    Read 1 Review

    Industry Experience

    ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.

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    Select Industry to see insights

    Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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  • Redial BPO Call Center Logotype

    Not yet reviewed

    $50,000+
    Undisclosed
    1,000 - 9,999
    San Diego, CA

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    5% Back Office Outsourcing +1
    5% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.

    Read more

    More responsive than most other service providers

    Redial BPO Call Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • EXL Service Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    35% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

    See all 4 projects
    0 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Payment Processing for Education Organization

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.

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    Select Industry to see insights

    Real estate Hospitality & leisure Nonprofit Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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    Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)
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  • Harris BPO Logotype

    Harris BPO

    4.7 3 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    14% Call Center Services
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    11% Customer Service Outsourcing
    8% HR Outsourcing
    4% PEO/Employee Leasing
    3% Recruiting

    Focus Areas

    100% Answering services

    Harris BPO is a professional company offering Contact Center Services and Customer Support Services, including data provisioning and analytical reporting. Reviews consistently highlight their ability to deliver quality work quickly, saving clients significant time and money, with 100% of feedback noting their professionalism and adaptability.

    See all 3 projects

    Reviews mention Accommodating

    Clients have consistently praised Harris BPO for their accommodating nature, highlighting their adaptability to specific organizational needs. One client noted their willingness to adjust to customized requirements, resulting in significant time and cost savings. Feedback emphasized their ability to turn around quality work quickly while maintaining effective communication. Overall, the sentiment reflects satisfaction with Harris BPO's flexibility and responsiveness, which has fostered positive long-term partnerships.
    • Payment Processing for Financial Services Company
      4.0 Aug 12, 2017

      The service provider is willing and able to adjust to customized requirements from clients. They have been working closely with us for five years now, consistently delivering positive feedback and experiences.

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    1 of 2 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Payment Processing for Small Manufacturer

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    Harris BPO has received positive feedback across various industries, including Information Technology, Financial Services, and Manufacturing. Clients commend their expertise in delivering quality back office solutions that enhance operational efficiency and save time. The overall sentiment is favorable, highlighting their adaptability, professionalism, and strong client relationships. Organizations seeking reliable support in back office processes, particularly in IT and finance, would find Harris BPO a suitable partner.

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    Select Industry to see insights

    Information technology Financial services Manufacturing

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Harris BPO's pricing structure, noting it as consistent and fair. One client highlighted significant savings, reporting thousands saved monthly, which allowed for reinvestment in other priorities. While most reviews commend the value for money, one client suggested a desire for lower-tiered pricing. Overall, the sentiment regarding cost and value is positive, with clients appreciating the quality and efficiency they receive in relation to their investment.
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  • Global Dispatch Management Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Bethpage, NY

    Services provided

    35% Call Center Services
    65% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.

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  • Motif Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Mateo, CA

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.

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  • TaskUs Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    10,000+
    Santa Monica, CA

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +5
    10% Content Moderation Services
    5% AI Development
    5% Compliance Consulting
    5% Data Annotation Services
    5% Generative AI

    Focus Areas

    100% Answering services

    TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Cimmons Integrated Services Private Limited Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    250 - 999
    Bengaluru, India

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    70% Answering services
    20% Inbound appointment scheduling
    10% Virtual receptionist

    Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.

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  • PCMSI Logotype

    2.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA

    Services provided

    65% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    46% Answering services
    31% Virtual receptionist
    23% Inbound appointment scheduling

    PCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.

    See all 1 projects

    Industry Experience

    PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.

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    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.
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  • EGA Connect Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sarajevo, Bosnia and Herzegovina

    Services provided

    10% Call Center Services
    30% Customer Service Outsourcing
    25% Email Marketing +5
    10% Back Office Outsourcing
    10% Sales Outsourcing
    5% Content Marketing
    5% Social Media Marketing
    5% Web Design

    Focus Areas

    25% Answering services
    75% Inbound appointment scheduling

    EGA Connect is an IT support and consulting company known for providing 24/7 technical support using Centric Software, specifically for photography services on cruise lines. Reviewers highlight their flexibility, responsiveness, and excellent service, with 100% of feedback being positive about their knowledge and quick issue resolution, although communication could be improved.

    See all 2 projects

    Industry Experience

    EGA Connect has demonstrated expertise primarily in the IT Services industry, particularly within the cruise line sector. Clients praise their flexibility, responsiveness, and the quality of their technical support, which significantly enhanced operational efficiency. Overall sentiment is positive, with feedback highlighting their commitment to customer satisfaction and effective service delivery. However, there is room for improvement in communication. Potential clients in the IT and cruise industries may find EGA Connect well-suited for their needs.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that EGA Connect offers strong value for money, emphasizing the quality of service received relative to costs. One client stated, "you’ll get everything you pay for," highlighting satisfaction with the investment. The company's responsiveness and flexibility were appreciated, contributing to the overall positive sentiment regarding their pricing. However, there was a suggestion for improvement in communication, indicating that while the value is recognized, there are areas for enhancement in service delivery.
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  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Los Angeles, CA

    Services provided

    25% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    Focus Areas

    100% Answering services

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

    Read more
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  • Everise Logotype

    Not yet reviewed

    $250,000+
    Undisclosed
    10,000+
    Singapore

    Services provided

    10% Call Center Services
    10% AI Development
    10% Application Testing +7
    10% Blockchain
    10% Branding
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% Generative AI
    10% IT Managed Services
    10% Mobile App Development

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.

    Read more
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  • Anchorcall Services, LLC Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    50 - 249
    Albuquerque, NM

    Services provided

    70% Call Center Services
    20% Logistics & Supply Chain Consulting
    10% Back Office Outsourcing

    Focus Areas

    65% Answering services
    20% Inbound appointment scheduling
    15% Virtual receptionist

    Anchorcall Services, LLC, a call center, provide Call Center Services and Logistics & Supply Chain Consulting. They were founded in 2025.

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  • Mplus Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Zagreb, Croatia

    Services provided

    30% Call Center Services
    20% AI Development
    20% HR Consulting +3
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Recruiting

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.

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  • Stericycle Communications Logotype

    Stericycle Communications

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Stericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.

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  • Dispatching Answering Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Branding

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.

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  • Express International Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Georgetown, Guyana

    Services provided

    50% Call Center Services
    11% Recruiting
    10% Trucking +19
    5% Accounting
    5% Logistics & Supply Chain Consulting
    3% Other Marketing
    1% Advertising
    1% Back Office Outsourcing
    1% Business Consulting
    1% Content Marketing
    1% Content Writing Services
    1% Customer Service Outsourcing
    1% Customs brokerage
    1% Email Marketing
    1% Freight forwarding
    1% HR Consulting
    1% HR Outsourcing
    1% Market Research
    1% Product Marketing
    1% Sales Outsourcing
    1% Social Media Marketing
    1% Staffing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Express International Inc. Is a call center service. They focus on Call Center Services and Recruiting and are headquartered in Georgetown, Guyana and Anna Regina, Guyana.

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  • Bellsystem24-HoaSao Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam

    Services provided

    24% Call Center Services
    46% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office

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  • Datamark Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    El Paso, TX

    Services provided

    21% Call Center Services
    25% Finance & Accounting Outsourcing (FAO)
    19% Back Office Outsourcing +3
    15% Business Consulting
    10% Customer Service Outsourcing
    10% Financial Consulting

    Focus Areas

    100% Answering services

    Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.

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  • INFOMEDIA NUSANTARA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Jakarta, Indonesia

    Services provided

    26% Call Center Services
    32% Customer Service Outsourcing
    20% Application Management & Support +2
    12% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    INFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.

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  • Brown & Joseph Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Itasca, IL

    Services provided

    40% Call Center Services
    30% Custom Software Development
    20% Business Consulting +1
    10% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.

    Read more
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  • Universal Dispatch Management Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    85% Call Center Services
    10% Back Office Outsourcing
    5% Direct Marketing

    Focus Areas

    100% Answering services

    Launched in 2017, Universal Dispatch Management is a small Calgary, Canada-based answering service company. Their team offers Call Center Services and Back Office Outsourcing.

    Read more
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend
2 MarKam Solutions
3 Outsource and Save
4 Global Bilgi
5 Quantanite
6 FlairsTech
7 Call Masters BPO
8 ContactWorks
9 databroker
10 Pac Biz Contact Center Outsourcing
11 24H Virtual
12 Elegance Outsource Pvt Ltd
13 Sourcefit
14 Tasks Expert- A Virtual Assistant Company
15 LiveAdmins

Top 15 Answering Service for Supply Chain Companies

  1. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  2. MarKam Solutions Logotype

    MarKam Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    32.6/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    65% Answering services
    70% Other
    View Profile Visit Website
  3. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  4. Global Bilgi Logotype

    Global Bilgi

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    30.9/40.0
    15.6/20 Reviews
    5.7/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    50% Answering services
    70% Other
    View Profile Visit Website
  5. Quantanite Logotype

    Quantanite

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    30.3/40.0
    15.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  6. FlairsTech Logotype

    FlairsTech

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Ability to deliver

    30.9/40.0
    16.8/20 Reviews
    6.5/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  7. Call Masters BPO Logotype

    Call Masters BPO

    $1,000+
    < $25 / hr
    50 - 249

    Ability to deliver

    31.1/40.0
    16.2/20 Reviews
    9.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% Call Center Services
    40% Answering services
    40% Other
    View Profile Visit Website
  8. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    25% Call Center Services
    30% Answering services
    75% Other
    View Profile Visit Website
  9. databroker Logotype

    databroker

    $5,000+
    < $25 / hr
    250 - 999
    VI, Poland

    Ability to deliver

    22.4/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    49% Call Center Services
    90% Answering services
    51% Other
    View Profile Visit Website
  10. Pac Biz Contact Center Outsourcing Logotype

    Pac Biz Contact Center Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Ability to deliver

    24/40.0
    15.2/20 Reviews
    1.9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    45% Call Center Services
    77% Answering services
    55% Other
    View Profile Visit Website
  11. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    25% Answering services
    50% Other
    View Profile Visit Website
  12. Elegance Outsource Pvt Ltd Logotype

    Elegance Outsource Pvt Ltd

    Undisclosed
    < $25 / hr
    10 - 49

    Ability to deliver

    20.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Call Center Services
    70% Answering services
    50% Other
    View Profile Visit Website
  13. Sourcefit Logotype

    Sourcefit

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    28.5/40.0
    18.8/20 Reviews
    2.3/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  14. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Ability to deliver

    31.6/40.0
    18.4/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    10% Answering services
    75% Other
    View Profile Visit Website
  15. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    35% Answering services
    75% Other
    View Profile Visit Website
  16. NICE Global Logotype

    NICE Global

    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, Jamaica

    Ability to deliver

    21.7/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Call Center Services
    75% Answering services
    55% Other
    View Profile Visit Website
  17. Silver Bell Group Logotype

    Silver Bell Group

    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Ability to deliver

    26.9/40.0
    17.6/20 Reviews
    2.8/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  18. Leverage Contact Center Logotype

    Leverage Contact Center

    $1,000+
    < $25 / hr
    50 - 249

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    60% Call Center Services
    100% Answering services
    40% Other
    View Profile Visit Website
  19. Call Center Solutions Logotype

    Call Center Solutions

    Undisclosed
    Undisclosed
    250 - 999
    Montego Bay, Jamaica

    Ability to deliver

    22.5/40.0
    16.4/20 Reviews
    2.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  20. Call Point Business Solutions Ltd. Logotype

    Call Point Business Solutions Ltd.

    Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Ability to deliver

    25.9/40.0
    16.6/20 Reviews
    4.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    45% Call Center Services
    40% Answering services
    55% Other
    View Profile Visit Website
  21. TAS United Logotype

    TAS United

    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Ability to deliver

    21.7/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    70% Call Center Services
    60% Answering services
    30% Other
    View Profile Visit Website
  22. Cabilyt Logotype

    Cabilyt

    Undisclosed
    < $25 / hr
    250 - 999

    Ability to deliver

    22/40.0
    18/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Call Center Services
    65% Answering services
    70% Other
    View Profile Visit Website
  23. hammerjack Logotype

    hammerjack

    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.5/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    43% Answering services
    90% Other
    View Profile Visit Website
  24. TeamVan Outsourcing Logotype

    TeamVan Outsourcing

    $1,000+
    < $25 / hr
    50 - 249

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    40% Answering services
    85% Other
    View Profile Visit Website
  25. LTS Global Digital Services Logotype

    LTS Global Digital Services

    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Ability to deliver

    20.8/40.0
    15.8/20 Reviews
    0.7/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  26. Southwest Recovery Services Logotype

    Southwest Recovery Services

    $5,000+
    Undisclosed
    10 - 49
    Addison, TX

    Ability to deliver

    21.8/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    40% Answering services
    50% Other
    View Profile Visit Website
  27. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    15% Call Center Services
    30% Answering services
    85% Other
    View Profile Visit Website
  28. ANTS Logotype

    ANTS

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    22.5/40.0
    16.2/20 Reviews
    2.3/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    30% Answering services
    85% Other
    View Profile Visit Website
  29. Redial BPO Call Center Logotype

    Redial BPO Call Center

    $50,000+
    Undisclosed
    1,000 - 9,999
    San Diego, CA

    Ability to deliver

    13.3/40.0
    0/20 Reviews
    6.3/10 Clients & Experience
    7/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  30. EXL Service Logotype

    EXL Service

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Ability to deliver

    12.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
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How to Build a Budget for Call Center Services [With Template]

Updated April 23, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.