Harris BPO Reviews (3), Pricing, Services & Verified Ratings

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Optimising your profits by outsourcing.

HarrisBPO is the trading name of Integrated Hi-Tech Limited (registered in England 3817415 VAT No: 763128139). HarrisBPO worldwide headquarters are based in the United Kingdom in Slough, Berkshire. In addition there are over 15,000 sq ft of operations in Chennai, Bangalore and Hyderabad, India.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Year founded
Founded 0

Service Lines

Back Office Outsourcing: 45%
Finance & Accounting Outsourcing (FAO): 15%
Call Center Services: 14%
Customer Service Outsourcing: 11%
HR Outsourcing: 8%
PEO/Employee Leasing: 4%
Recruiting: 3%

Select Focus Area

Back Office Outsourcing

Payment Processing: 100%

Inbound Services

Answering services: 100%

Customer Service Outsourcing

Order Processing & Taking: 100%

Industries

Government: 30%
Consumer products & services: 20%
Energy & natural resources: 20%
Financial services: 10%
Information technology: 10%
Supply Chain, Logistics, and Transport: 10%

Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.3 /5

What Clients Have Said

Harris BPO offers competitive pricing through annual subscriptions and package deals. Clients report significant savings, with one spending between $200,000 to $999,999 annually and another between $5,000 to $9,999, reflecting good value for cost.

This summary is based on verified Clutch reviews.

Most Common Project Size

$200,000 - $999,999 based on 3 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

Learn more about SEO pricing

Select a service to see pricing information

Harris BPO Review Insights

Overall Review Rating

4.7

Quality 4.8
Schedule 4.7
Cost 4.3
Willing to Refer 4.7

Top Mentions

Review Highlights

High Quality Service Delivery

Clients consistently highlight the excellent quality of services provided by Harris BPO. Their offerings have been described as smooth, professional, and of high standard, contributing to increased operational levels for their clients.
Potential for Lower Pricing

While the services are well-regarded, one area for improvement noted by clients is the pricing strategy. There is a desire for more competitive or lower-tiered pricing options.
Strong Client Adaptability

Harris BPO is praised for its adaptability and willingness to meet customized client requirements. This flexibility is seen as a significant strength, helping clients address specific challenges effectively.
Effective Communication and Client Service

Harris BPO is commended for its effective communication and client service, consistently meeting client expectations and providing timely support.
Significant Time and Cost Savings

Clients report substantial savings in both time and money, with Harris BPO enabling them to reinvest these resources into other priorities. This is a key benefit of their partnership.
Positive Client Relationships

The company has successfully built strong relationships with clients, which are seen as pivotal to successful collaborations and ongoing satisfaction.

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Harris BPO Reviews

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$200,000 to $999,999
Feb. 2010 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"All the services they have provided so far are of excellent quality."

Dec 24, 2017

IT Director, Information Technology Company

Anonymous

Information technology
Los Angeles, California
501-1,000 Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your company require back office services? Did you use to handle these needs in-house?

We use this service for processes that do not require reaching our final customers.

What type of work can your internal staff avoid by using a back office service?

It prevents us from neglecting other more critical processes.

What were your company’s goals for the partnership with this service provider?

We wanted a serious and widely recognized company.

SOLUTION

What do they provide for you on a normal basis?

They offer experience and quality in various branches of our business.

Could you describe their pricing structure and how they bill you?

We maintain an annual subscription for services.

How did you find and select them?

We selected them by online search engines and their respective selection tests.

RESULTS & FEEDBACK

Please assess their quality of work.

All the services they have provided so far are of excellent quality.

Based on your experience, what takeaways can you share about working with them?

We have increased our levels of operation since the incorporation of them to our staff.

What do you think are their strengths?

Their strengths are their responsibility, seriousness, and credibility.

RATINGS

5.0

Call Center Services
$200,000 to $999,999
Jan. 2012 - Ongoing

4.0

Quality: 4.5

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.0

"They are very adaptable and compromising to the organization's needs."

Aug 12, 2017

VP of Business Development, Financial Services Company

Anonymous

Financial services
Los Angeles, California
10,001+ Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

The in-house built application did not provide specific capabilities that an enterprise solution provides.

What types of work can your internal staff avoid by utilizing a back office service?

Accuracy and automation to improve workloads.

What challenge were you trying to address with the service provider?

Solve immediate issues and stabilize and expand business processes.

SOLUTION

What was the scope of the service provider's involvement?

Consistent production and analytical reporting and forecasting.

Could you describe the service provider's pricing structure and how they billed you?

Consistent, especially during the end of billing cycles where workloads are increased.

How did you come to work with this service provider?

Past experience at other organizations.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication?

They are very adaptable and compromising to the organization's needs.

How much time and money does this service provider save you each month?

Thousands per month and invaluable time reinvested on other priorities.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

Positive feedback and experiences.

What are the service provider's strengths?

Willing and able to adjust to customized requirements from clients.

What areas can the service provider improve?

Lower-tiered pricing.

How long has your company been working with this service provider?

Five years now.

How much money do you spend annually with this service provider?

We're in the $200,000 to $999,999 cost bracket.

RATINGS

4.0

Call Center Services
Less than $10,000
Jan. 2016 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are true pros."

Aug 12, 2017

Sales Manager, Small Manufacturer

Anonymous

Manufacturing
Austin, Texas
11-50 Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

We had a lack of time.

What types of work can your internal staff avoid by utilizing a back office service?

We need help with payroll and billing.

What challenge were you trying to address with the service provider?

They offer a smooth service and are professional.

SOLUTION

What was the scope of the service provider's involvement?

They provide data for us.

Could you describe the service provider's pricing structure and how they billed you?

We bill on a package deal.

How did you come to work with this service provider?

I found them online.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

They are great.

How much time and money does this service provider save you each month?

They save us hundreds of work hours.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They are true pros.

What are the service provider's strengths?

Our relationship is key.

What areas can the service provider improve?

There is nowhere to improve, they are great.

How long has your company been working with this service provider?

It's been one year.

How much money do you spend annually with this service provider?

We spend $5,000 to $9,999 per year.

RATINGS

5.0

Showing 1-3 of 3 Reviews

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Harris BPO

Optimising your profits by outsourcing.

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Harris BPO Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Quality Service Delivery

Potential for Lower Pricing

Strong Client Adaptability

Effective Communication and Client Service

Significant Time and Cost Savings

Positive Client Relationships

Reviews mentioning:

Harris BPO Reviews

Payment Processing Services for IT Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Financial Services Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Small Manufacturer

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Harris BPO

Optimising your profits by outsourcing.

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Harris BPO Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Quality Service Delivery

Potential for Lower Pricing

Strong Client Adaptability

Effective Communication and Client Service

Significant Time and Cost Savings

Positive Client Relationships

Reviews mentioning:

Harris BPO Reviews

Payment Processing Services for IT Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Financial Services Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Small Manufacturer

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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