Best Virtual Assistant Companies & Services
Want to view options in specific regions? Explore agencies in the United States, United Kingdom, and Canada.
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Portland, ORServices provided
Focus Areas
See all 43 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
Focus Areas
See all 166 projectsRemote CoWorker offers Remote Office Support and Back Office Services, specializing in Business Process Outsourcing with a focus on administrative support. Reviews indicate exemplary project management and timeliness, with 100% of feedback highlighting effective communication and professional service. Clients appreciate the skill and efficiency of their virtual assistants, with no negative feedback reported across reviews.
$1,000+< $25 / hr10 - 49Armenia, ColombiaServices provided
Focus Areas
See all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
-
UndisclosedUndisclosed50 - 249Oslo, Norway
Services provided
Focus Areas
Avo Consulting is an Oslo, Norway-based big data analytics company. Their services include BI & big data consulting & SI and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
Services provided
Focus Areas
AxilBPO, an user experience company, is headquartered in Dhaka, Bangladesh. They provide UX/UI Design and Back Office Outsourcing and were founded in 2019.
Read more -
Undisclosed< $25 / hr10 - 49Mumbai, India
Services provided
Focus Areas
Established in 1999, Alian Solutions is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
Services provided
Focus Areas
Based in Dhaka, Bangladesh, Lucid Business Solutions is a call center. The team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Seoul, South Korea
Services provided
Focus Areas
Founded in 2023, Acote BPO is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49Lahore, Pakistan
Services provided
Focus Areas
Finease Solutions, a Business Consulting company, is based in Lahore, Pakistan. Established in 2020, the team offers Business Consulting and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr10 - 49Sachse, TX
Services provided
Focus Areas
Top Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Launched in 2012, VJ IT Services is a small Back Office Outsourcing company located in Belagavi, India. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Launched in 2023, EGY~FENNECS, a small Customer Service Outsourcing company, is headquartered in Alexandria, Egypt. Their team offers Customer Service Outsourcing and Business Consulting.
Read more -
$1,000+Undisclosed10 - 49
Services provided
Focus Areas
Headquartered in Ottawa, Canada, Astral Solutions is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Kochi, India
Services provided
Focus Areas
GoForContent is a Content Writing Services company. They were founded in 2022 and focus on Content Writing Services and Content Marketing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Horyzon Network is a small Back Office Outsourcing company in Cluj-Napoca, Romania. Their services include Back Office Outsourcing and Business Consulting.
Read more -
$5,000+< $25 / hr10 - 49
Services provided
Focus Areas
IT managed services company BizzHelpdesk.com (XTEALTH Private Limited) specializes in IT managed services and IT staff augmentation. They are headquartered in Patna, India.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
Focus Areas
See all 1 projectsYogTek, Inc. specializes in creating and managing e-commerce stores, particularly in the drop shipping domain, leveraging platforms like Shopify. Reviews highlight their comprehensive service, including web design, SEO, and social media marketing, with a notable emphasis on proactive management and round-the-clock support. Clients commend their affordability, efficiency, and the personal dedication of the team, particularly the owner.
-
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
See all 1 projectsAbout Us: Located in the vibrant city of New Delhi, India, Genesis International Process LLP is a dynamic startup in the Business Process Outsourcing (BPO) industry. Our mission is to empower small
Read more -
$1,000+< $25 / hr2 - 9Pune, India
Services provided
Focus Areas
CYBRIDGE is an IT staff augmentation company. They are based in Pune, India and have small team of experts. Their services include IT staff augmentation and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9San Fernando, Philippines
Services provided
Focus Areas
The Outer Solutions is a Commercial Property Management company founded in 2015. The company offers Commercial Property Management and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
TheOutsourcify. Is a Finance & Accounting Outsourcing (FAO) company founded in 2024. The agency focuses on Finance & Accounting Outsourcing (FAO) and Business Consulting, and is small.
Read more -
Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
Focus Areas
Advicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Established in 2020, The Metasol is a SEO agency. The company specializes in Search Engine Optimization and CRM consulting and SI, and is small.
Read more -
UndisclosedUndisclosed2 - 9Jackson, MS
Services provided
Focus Areas
Based in Jackson, Mississippi, Aristo Law is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+< $25 / hr2 - 9Indore, India
Services provided
Focus Areas
In Indore, India and Indore, India, Variance Assistant is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Fairfax, VA
Services provided
Focus Areas
Headquartered in Fairfax, Virginia, Flare Technologies is a Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were founded in 2024.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
VAdigi is an Email Marketing company. The small London, England-based team focuses on Email Marketing and Search Engine Optimization. The firm was established in 2025.
Read more -
$1,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Accumed BPO is a call center service. They were launched in 2020 and focus on Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
Established in 2024, RelyMediaUS is a Business Consulting company. The team provides Business Consulting and Call Center Services.
Read more -
$25,000+< $25 / hr2 - 9
Services provided
Focus Areas
Launched in 2025, CBM GROUPS is a small Jamshedpur, India-based phone answering service. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
$5,000+Undisclosed2 - 9
Services provided
Focus Areas
Equinox Analytics LLC, a CRM consulting and SI company, was launched in 2025. The team focuses on CRM consulting and SI and Business Consulting and is based in Phoenix, Arizona.
Read more -
$5,000+$50 - $99 / hr10 - 49New York, NY
Services provided
Focus Areas
See all 1 projectsFinalert LLC specializes in IT services, IT consulting, compliance and outsourcing, technology and ERP solutions, and bookkeeping and accounting. The overall feedback is highly positive, highlighting their professionalism, expertise, responsiveness, and innovative problem-solving approach. Clients commend their ability to deliver results on time and within budget, making Finalert LLC a reliable and talented partner.
-
UndisclosedUndisclosed250 - 999
Services provided
Focus Areas
See all 1 projectsPeak Outsourcing provides highly qualified sales associates who are equipped to work remotely and require minimal training. The overall feedback indicates their ability to deliver experienced candidates quickly, often within five business days, and their services are valued for their efficiency and cost-effectiveness. Clients appreciate the high retention levels and successful permanent placements.
-
UndisclosedUndisclosed250 - 999Chennai, India
Services provided
Focus Areas
Alphaa Systems is a call center service established in 1999. The midsize team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999
Services provided
Focus Areas
Custom software development company iNterra Networks was launched in 2004. The team focuses on Custom Software Development and Mobile App Development and is in Nigeria.
Read more -
UndisclosedUndisclosed250 - 999Mobridge, SD
Services provided
Focus Areas
Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Hemel Hempstead, England
Services provided
Focus Areas
Medical Management Services is a Back Office Outsourcing company. They are based in Hemel Hempstead, England and have small team of experts. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
Focus Areas
SellerSmile is an Atlanta, Georgia-based PR firm. They specialize in Public Relations and Back Office Outsourcing and were founded in 2017.
Read more -
UndisclosedUndisclosed2 - 9Redding, CA
Services provided
Focus Areas
Obsidian IT is a small Back Office Outsourcing company based in Redding, California. Their services include Back Office Outsourcing and cloud consulting & SI.
Read more -
UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
Focus Areas
Back Office Outsourcing company Mortgage Accelerated was launched in 2017. The small team focuses on Back Office Outsourcing and Branding.
Read more -
UndisclosedUndisclosed2 - 9Marseille, France
Services provided
Focus Areas
Launched in 2006, Préposé is an answering service company. The small team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Kailua-Kona, HI
Services provided
Focus Areas
Suite Possibilities LLC, a small call center company, is in Kailua-Kona, Hawaii. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Norman, OK
Services provided
Focus Areas
Easy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Málaga, Spain
Services provided
Focus Areas
Quarnstrom & Vang is a small Málaga, Spain-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
See all 1 projectsProhub BPO offers a comprehensive range of services, including customer support, data entry, back-office operations, and HR outsourcing. Their reviews highlight impressive project management and significant outcomes, such as increased productivity and customer satisfaction. Clients appreciate their versatility and ability to tailor solutions, making them a valuable partner for businesses seeking Back Office Services and Administrative Outsourcing.
-
UndisclosedUndisclosedFreelancerPortarlington, Ireland
Services provided
Focus Areas
Nuvie Consulting is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 2022. The agency is located in Portarlington, Ireland.
Read more -
UndisclosedUndisclosed10 - 49Colorado Springs, CO
Services provided
Focus Areas
Voice with a Smile, a call center service, is headquartered in Colorado Springs, Colorado. Founded in 1985, the team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Oglesby, IL
Services provided
Focus Areas
Located in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Guayaquil, Ecuador
Services provided
Focus Areas
PCC & BPO is a small Guayaquil, Ecuador-based call center service. The team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
Focus Areas
See all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
Read more -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
Focus Areas
DIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
Read more -
UndisclosedUndisclosed10 - 49Burwood, Australia
Services provided
Focus Areas
YourBookkeepersOnline (YBO) is an Accounting company founded in 2014. In Burwood, Australia, the team provides Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Austin, TX
Services provided
Focus Areas
Cover Desk is a small Back Office Outsourcing company. Launched in 2018, the team provides Back Office Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Compare Top 15 Virtual Assistant Companies
-
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing25% Virtual Assistant55% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.8/40.018.4/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing100% Virtual Assistant20% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing35% Virtual Assistant75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing20% Virtual Assistant85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing10% Virtual Assistant75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Back Office Outsourcing25% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing40% Virtual Assistant55% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing30% Virtual Assistant90% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing35% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
20% Back Office Outsourcing40% Virtual Assistant80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing25% Virtual Assistant75% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Istanbul, Türkiye
Ability to deliver
36.1/40.016.8/20 Reviews9.3/10 Clients & Experience10/10 Market PresenceService focus
10% Back Office Outsourcing20% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
29% Back Office Outsourcing30% Virtual Assistant71% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
10% Back Office Outsourcing88% Virtual Assistant90% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
33.1/40.019/20 Reviews8.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.9/40.016.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing40% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
10% Back Office Outsourcing100% Virtual Assistant90% Other
Latest Virtual Assistant Articles
See all articles
Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025
Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.
Virtual Assistant Company FAQs
Looking for a virtual assistant company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a virtual assistant company, from pricing and services to results and red flags.
Clutch features companies delivering remote administrative, marketing, and customer support solutions twice a year based on a proprietary methodology. The top virtual assistant companies for Fall 2025 include:
A virtual assistant (VA) company recruits, trains, and manages remote professionals who handle administrative, operational, or creative tasks for clients. Instead of hiring full-time staff, businesses tap into the VA firm’s talent pool to delegate recurring duties such as email triage, meeting coordination, data entry, or customer support. The provider oversees onboarding, quality control, and performance, so you gain consistent help without the overhead of traditional employees.
Most VA firms group support into service buckets like:
- Administrative support (calendar, travel, transcription)
- Customer service (phone, chat, ticketing)
- Marketing assistance (social media posts, basic design, blog drafting)
- Sales enablement (lead list building, CRM hygiene, follow-up emails)
- Bookkeeping & invoicing
Many agencies let you create hybrid plans, mixing tasks across these categories as your needs evolve.
Clutch pricing data shows monthly retainers ranging from $500–$5,000+. Variables include:
- Scope of work (simple admin vs. specialized skills)
- Hours required (part-time vs. dedicated full-time VA)
- Geography of talent (on-shore vs. offshore)
- Contract length and service-level agreements
On an hourly basis, expect $7–$15 for offshore generalists and $25–$45 for U.S.-based specialists.
Start by defining your recurring tasks and estimated weekly hours, then:
- Review Clutch profiles for matching expertise, verified ratings, and client industries similar to yours.
- Interview shortlisted agencies about onboarding processes, data security, and backup coverage.
- Request a trial period or pilot project to gauge communication style and deliverable quality.
- Compare pricing models. Hourly, bucketed hours, or dedicated staffing to see which aligns with your forecasted workload.
Look out for virtual assistant companies that display any of these possible red flags:
- Vague pricing or long-term lock-in contracts without opt-out clauses
- No references or publicly verifiable client reviews
- Limited data-security protocols or unwillingness to sign NDAs
- High VA-to-manager ratios, indicating potential oversight issues
- Overpromising 24/7 coverage without clarifying staffing shifts
You can use the following sample questions when hiring a virtual assistant provider:
- How do you recruit and vet your assistants?
- Will I work with one dedicated VA or a pooled team?
- What communication channels and project-management tools do you use?
- How do you measure performance and handle under-delivery?
- Can you scale hours up or down quickly?
- What security measures protect my sensitive data?
Partnering with a VA firm frees internal teams from repetitive tasks, reduces payroll costs (no benefits, office space, or equipment), and provides on-demand scalability. Businesses also gain access to a broader talent pool, including multilingual or industry-specific specialists, without lengthy hiring cycles.
An agency supplies managed assistants, backup coverage, and standardized tools. Ideal for businesses needing reliability and compliance. A freelancer offers direct, often cheaper support but lacks built-in redundancy; if they’re sick or leave, tasks halt until you find a replacement.