Top BPO Companies in New Jersey

Ratings Updated: February 13, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Great project management
Client feedback highlights exceptional project management by Unity Communications, noting their thoroughness and effective communication. One client praised the team for understanding their needs, clearly screening candidates, and maintaining ongoing communication throughout the project. Another client emphasized the positive impact of Unity's project management on hiring, stating the team was the most beneficial they had ever worked with. Overall sentiment reflects high satisfaction with Unity's project management capabilities.

Content Writing Services for Inbound Marketing & IT Company

5.0 Mar 11, 2024

Their project management is top-notch. They maintain their professionalism throughout, while their punctuality is also noteworthy.
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Asset Procurement for Expense Management Software Company

5.0 Mar 31, 2023

Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.
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Call Center & Customer Service Support for Energy Drinks Co

5.0 Feb 25, 2025

PM is organized and thoughtful. Response is timely.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Timely
Overall, client sentiment regarding timeliness at Remote CoWorker is overwhelmingly positive. Multiple reviews highlight their ability to deliver tasks punctually, with comments such as 'delivered on time' and 'always on time' frequently mentioned. Clients noted the efficiency and responsiveness of their virtual assistants, with one stating, 'They have been timely and responsive to all of my requests.' This consistent feedback reflects a strong emphasis on meeting deadlines and maintaining effective communication.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
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Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

She has delivered on time and is very responsive and communicative.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs.
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Social Media Marketing & Content Creation for Healthcare Co

5.0 Aug 8, 2024

Nova has delivered items on time.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback for their efficient and professional services. Clients reported significant improvements in productivity, with one noting a 30% increase in administrative efficiency. The team was praised for their timely communication and responsiveness, as highlighted by a client who appreciated their seamless onboarding process. Overall, clients expressed satisfaction with the quality of support provided, stating that Remote CoWorker effectively met their diverse operational needs without requiring any improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Jersey

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Timely
Overall, client feedback regarding TECHSPEED INC's timeliness is overwhelmingly positive. Clients frequently highlight their ability to deliver work on or ahead of schedule, with one client noting, 'All deliverables were completed on time or ahead of deadline.' Another mentioned, 'They always deliver work on time.' Their proactive communication and responsiveness to urgent requests further reinforce their reputation for timely performance, as seen in multiple reviews where clients felt assured of receiving timely updates and solutions.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered. The speed, accuracy, and value of their work were outstanding.
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5 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews for TECHSPEED INC highlight their exceptional responsiveness, project management, and high-quality deliverables. Clients commend their efficiency in data handling, with one noting, "They delivered much more information about elections than other vendors... faster and more accurately." Another client praised their proactive communication and adaptability, stating, "They anticipated potential issues and offered solutions before problems arose." Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)
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Akshar MediSolutions - Medical Billing and Coding Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Edison, NJ

Services provided

80% Back Office Outsourcing

20% Accounting

Akshar MediSolutions - Medical Billing and Coding Services is a small Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were established in 2022.
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Dulcy

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Keyport, NJ

Services provided

50% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing +1 service

10% Business Consulting

Dulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves New Jersey

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Understands their clients' needs
Boldr has received consistently positive feedback regarding their understanding of client needs. Clients highlighted Boldr's adaptability and proactive communication, noting their ability to tailor solutions effectively. For instance, one client praised Boldr for their customization efforts, stating they demonstrated a deep understanding of specific business requirements. Another client emphasized Boldr's commitment to aligning with company values and objectives, reinforcing their client-centric approach. Overall, the sentiment reflects strong satisfaction with Boldr's responsiveness and alignment with client goals.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I love that Boldr is focused on their employees (or team members); they focus on natural working hours and building a great team. They thoroughly understood our needs and effectively delivered on them.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team.
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Venue Processing & Outbound Sales Support for Event Platform

5.0 May 17, 2022

I really appreciate that Boldr has been able to understand our business — we have a unique product and marketplace setup. They've taken what we've provided and figured out how to best train others to make our processes repeatable.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New Jersey

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New Jersey

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Smart HealthCare Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Edison, NJ

Services provided

100% Back Office Outsourcing

Smart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Capability Statement Lab

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Hillside, NJ

Services provided

35% Document Digitization & Management

15% Business Consulting

15% IT Strategy Consulting +4 services

10% Digital Strategy

10% Low/No Code Development

10% Web Design

5% Logo

Capability Statement Lab is a Hillside, New Jersey-based Document Digitization & Management company. They specialize in Document Digitization & Management and Web Design.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

25% Custom Software Development

25% IoT Development

19% Customer Service Outsourcing +3 services

11% Call Center Services

10% HR Outsourcing

10% IT Staff Augmentation

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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AgiraSure

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Brunswick Township, NJ

Services provided

50% Business Consulting

30% Customer Service Outsourcing

20% IT Strategy Consulting

Business Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bloomfield, NJ

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Bloomfield, NJ

400 Broadacres Drive
Bloomfield, NJ 07003
41 - 49

866-785-8475

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New Jersey

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000
101 - 150

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Pinnacle Data Services Pvt. Ltd.

2.5 1 review

Undisclosed

Undisclosed

2 - 9

Cranbury, NJ

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Mobile App Development

Pinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.

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RexDirec

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Cherry Hill, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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Trademark Savior

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Jersey City, NJ

Services provided

25% Business Consulting

25% Business Continuity Management

25% Document Digitization & Management +1 service

25% Intellectual Property Law

Business Consulting company Trademark Savior was founded in 2019. The team offers Business Consulting and Intellectual Property Law and is based in Jersey City, New Jersey.
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Internet Customer Solutions, Inc.

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Morris Plains, NJ

Services provided

60% ERP Consulting and SI

15% Custom Software Development

15% Web Development +1 service

10% Call Center Services

Located in Morris Plains, New Jersey, Internet Customer Solutions, Inc. Is a small ERP consulting and SI company. The team offers ERP consulting and SI and Custom Software Development.
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Remote Resource LLC

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Rutherford, NJ

Services provided

10% AI Development

10% Accounting

10% Back Office Outsourcing +7 services

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Pay Per Click

10% Search Engine Optimization

10% Web Development

Remote Resource LLC is a digital marketing agency focusing on enhancing online presence and brand awareness through targeted social media campaigns. They have received exclusively positive feedback, with clients praising their effective project management, timely delivery, and quick response to inquiries, resulting in increased sales, traffic, and customer engagement.

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Industry Experience

Remote Resource LLC has demonstrated expertise primarily in the Consumer Products industry, specifically with a focus on pet accessories. Feedback highlights their strengths in enhancing online presence, brand awareness, and customer engagement through targeted social media marketing. Clients have noted significant sales increases and commendable project management, with timely deliverables and responsive communication. Overall, sentiment is positive, indicating Remote Resource LLC is well-suited for projects within the consumer products sector.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently noted that Remote Resource LLC offers competitive pricing, with one review specifically highlighting that the pricing fit their budget and provided good value for the cost. The overall sentiment reflects satisfaction with the company's cost-effectiveness, as evidenced by successful project outcomes and timely deliverables, indicating a strong return on investment for clients.
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Rutherford, NJ

15, Union Avenue, Suite 3
Rutherford, NJ 07070
2 - 5

+1 315-961-3963

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Elgen Staffing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Closter, NJ

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Recruiting +1 service

25% Staffing

Elgen Staffing, a Back Office Outsourcing company, is headquartered in Closter, New Jersey. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Unicorn HRO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Florham Park, NJ

Services provided

50% Back Office Outsourcing

50% HR Outsourcing

Unicorn HRO is a Back Office Outsourcing and HR Outsourcing company established in 1982. Their services include Back Office Outsourcing and HR Outsourcing.
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TITAN Mobile Shredding

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lancaster, PA

Services provided

100% Document Digitization & Management

TITAN Mobile Shredding is a Plumsteadville, Pennsylvania-based Document Digitization & Management company. Their services include Document Digitization & Management.
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Lancaster, PA

2800 Charlestown Rd
Lancaster, PA 17603

717 775 6100

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QuickLeadz

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Elizabeth, NJ

Services provided

50% Direct Marketing

25% Back Office Outsourcing

25% Email Marketing

QuickLeadz is a Direct Marketing company. In Elizabeth, New Jersey, the team specializes in Direct Marketing and Back Office Outsourcing.
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My Virtual HR Director

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plainfield, NJ

Services provided

25% Benefits Administration

25% HR Consulting

25% HR Outsourcing +2 services

20% Back Office Outsourcing

5% Insurance Services & Brokers

My Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Chandler, AZ

Services provided

30% Market Research

20% BI & Big Data Consulting & SI

20% Call Center Services +2 services

20% Sales Outsourcing

10% Conversion Optimization

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Trademarks Rush

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Woodbridge Township, NJ

Services provided

20% Business Consulting

20% Compliance Consulting

20% Corporate Law +2 services

20% Document Digitization & Management

20% Intellectual Property Law

Trademarks Rush is a Business Consulting company. The team is located in Woodbridge Township, New Jersey, and their services include Business Consulting and Corporate Law.
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AMZ Book Publishing

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Edison Township, NJ

Services provided

20% Advertising

20% Back Office Outsourcing

20% Branding +2 services

20% Content Marketing

20% Graphic Design

AMZ Book Publishing is an Edison Township, New Jersey-based Advertising company. Their services include Advertising and Branding.
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Ecom Sellr

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Edison, NJ

Services provided

40% E-Commerce Development

40% Ecommerce Marketing

20% Back Office Outsourcing

Ecom Sellr is an e-commerce development firm founded in 2024. The team focuses on E-Commerce Development and Ecommerce Marketing and is headquartered in Edison, New Jersey.
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Marketing esq

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shrewsbury, NJ

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Marketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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GLM Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hoboken, NJ

Services provided

40% Advertising

15% Email Marketing

15% Sales Outsourcing +4 services

15% Social Media Marketing

5% Content Marketing

5% Graphic Design

5% Marketing Strategy

GLM Inc. Is an Advertising company launched in 1980. Their services include Advertising and Social Media Marketing.
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NetFire

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Hackettstown, NJ

Services provided

40% Cloud Consulting & SI

40% Cybersecurity

10% Call Center Services +1 service

10% IT Managed Services

NetFire is a small cloud consulting & SI company launched in 2012. Their services include cloud consulting & SI and Cybersecurity.
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Elite Asset Staffing LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

30% Customer Service Outsourcing

25% Recruiting

25% Staffing +1 service

20% Back Office Outsourcing

In Edison, New Jersey, Elite Asset Staffing LLC is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Staffing.
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Trademark Hawk

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hoboken, NJ

Services provided

55% Intellectual Property Law

15% Business Consulting

15% Compliance Consulting +1 service

15% Document Digitization & Management

Trademark Hawk is an Intellectual Property Law company. They are headquartered in Hoboken, New Jersey, and their services include Intellectual Property Law and Business Consulting.
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Wisdom Tree Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Weehawken Township, NJ

Services provided

20% Back Office Outsourcing

20% Digital Engineering

20% Recruiting +2 services

20% Search Engine Optimization

20% Social Media Marketing

Launched in 2023, Wisdom Tree Services is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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Aberrant Digital Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Paterson, NJ

Services provided

10% Branding

10% Customer Service Outsourcing

10% Financial Advising & Planning +8 services

10% Marketing Strategy

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Development

5% E-Commerce Development

5% Fractional CFO Services

Located in Paterson, New Jersey, Aberrant Digital Services is a branding company. The team focuses on Branding and Marketing Strategy.
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Endicott Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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Miami, FL

Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 33186
2 - 5

786.293.8434

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Premier NX

Not yet reviewed

$25,000+

Undisclosed

1,000 - 9,999

New Providence, NJ

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% HR Consulting +2 services

15% Market Research

10% Graphic Design

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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James Murphy LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Elmwood Park, NJ

Services provided

15% Intellectual Property Law

10% Business Consulting

10% Compliance Consulting +8 services

10% Document Digitization & Management

10% Finance Law

10% Litigation Support Services

10% Real Estate Law

10% Tax Law

5% Corporate Law

5% Finance & Accounting Outsourcing (FAO)

5% Immigration Law

James Murphy LLC is an Intellectual Property Law company. Their team is in Elmwood Park, New Jersey. The agency focuses on Intellectual Property Law and Business Consulting.
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Career Center Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Union, NJ

Services provided

40% Customer Service Outsourcing

30% Recruiting

30% Staffing

In Union, New Jersey, Career Center Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Tuwa Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

West Windsor Township, NJ

Services provided

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation +14 services

5% Application Testing

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Blockchain

5% Call Center Services

5% Cloud Consulting & SI

5% Custom Software Development

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Mobile App Development

5% UX/UI Design

5% Unified Communications Consulting & SI

5% Web Design

5% Web Development

Tuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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Bluechip Call Center

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cherry Hill, NJ

Services provided

100% Call Center Services

Bluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
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Cherry Hill, NJ

1101 N. Kings Highway Suite - 201,
Cherry Hill, NJ 08034

1.888.398.9437

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Edenred Pay USA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bonita Springs, FL

Services provided

20% Back Office Outsourcing

20% CRM Consulting and SI

20% Robotics Process Automation +3 services

20% Sales Outsourcing

10% Funding & Investment

10% IT Strategy Consulting

Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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Kani Solutions Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Princeton, NJ

Services provided

35% Recruiting

35% Staffing

30% Back Office Outsourcing

Kani Solutions Inc is a Staffing company. Founded in 2009, the firm offers Staffing and Recruiting.
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Vignectic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Brunswick, NJ

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Recruiting +1 service

20% Staffing

Vignectic is a small Back Office Outsourcing company in New Brunswick, New Jersey. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Brains Workgroup

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paramus, NJ

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Recruiting +1 service

20% Staffing

Brains Workgroup is a Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO), and the agency is located in Paramus, New Jersey.
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Rex Direct Net, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Rex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
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Classic Business Solutions, LLC

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Metuchen, NJ

Services provided

50% Back Office Outsourcing

50% Document Digitization & Management

Classic Business Solutions, LLC offers IT support services, particularly in integrating IT with website domain hosting for insurance agencies. The reviews highlight the company's effectiveness in supporting client needs, with a notable success reflected in substantial financial benefits. Clients appreciate their professional communication methods and have expressed complete satisfaction with the services provided, indicating no areas for improvement.

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KoN Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Clifton, NJ

Services provided

20% Business Consulting

20% Call Center Services

20% IT Strategy Consulting +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Public Relations

KoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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Quick Medical Claims

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

West New York, NJ

Services provided

100% Back Office Outsourcing

Quick Medical Claims, a Back Office Outsourcing company, was established in 2005. The agency offers Back Office Outsourcing, and is midsize.
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Task Ventures LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Jersey City, NJ

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Established in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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BillingParadise

4.4 4 reviews

$1,000+

< $25 / hr

50 - 249

Diamond Bar, CA

Services provided

75% Back Office Outsourcing

25% Call Center Services

BillingParadise is a company specializing in back-office services, including medical billing and computing services. The overall feedback is highly positive, with clients praising their efficiency, cost-saving capabilities, and excellent client service. Over 75% of reviewers highlight their ability to save time and money, and most appreciate their quick turnaround time. Improvement suggestions are minimal, indicating a high level of client satisfaction.

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Reviews mention Reasonable pricing
Clients express a positive sentiment regarding BillingParadise's reasonable pricing, highlighting significant savings. One client noted saving over $5,000 monthly and emphasized that other vendors charge considerably more for non-bundled services. The feedback underscores the efficiency and cost-effectiveness of their monthly billing structure, which allows clients to avoid costly mistakes and save time. Overall, the reviews reflect satisfaction with the value provided relative to costs.

Billing & Organizational Services for Education Organization

5.0 Aug 12, 2017

There are pros and cons for everything in life, but the best aspect about working with them is saving money. Other vendors charge way more for non-bundled services. Their ability to save us money is one of their strengths.
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Industry Experience

BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.
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Healthcare Manufacturing Human Resources Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
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Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)
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iworxs by Palnar

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

East Windsor, NJ

Services provided

20% AI Development

20% Business Consulting

20% Call Center Services +4 services

10% Custom Software Development

10% Generative AI

10% Low/No Code Development

10% Web Design

Iworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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East Windsor, NJ

1249 South River Road
East Windsor, NJ 08512
50 - 75

+91 9846542491

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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Avistos

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Grapevine, TX

Services provided

20% AI Development

20% Back Office Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

Avistos is a midsize artificial intelligence development company located in Grapevine, Texas and Princeton, New Jersey. Their services include Artificial Intelligence and Back Office Outsourcing.
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Guardian Data Destruction

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

South Hackensack, NJ

Services provided

20% Document Digitization & Management

20% Fulfillment

20% IT Managed Services +2 services

20% Logistics & Supply Chain Consulting

20% Warehousing & Distribution

Guardian Data Destruction is an IT managed services company launched in 2007. Their team specializes in IT managed services and Fulfillment.
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Tekplant Infotech

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Hamilton Township, NJ

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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