Top BPO Companies in New Jersey

Ratings Updated: December 13, 2025

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Featured

What are Featured Providers?

Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

See all 7 projects

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 168 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Jersey

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Easy to work with
Overall, Remote CoWorker is highly regarded for their ease of collaboration. Clients frequently highlight their staff's friendliness, responsiveness, and professionalism. For instance, one client noted that their account manager was 'very easy to work with' and consistently provided support with a positive attitude. Another remarked on the quick and flexible onboarding process, emphasizing the company's ability to deliver high-quality candidates promptly. Overall, the sentiment reflects a strong appreciation for the seamless communication and effective project management provided by Remote CoWorker.

Back Office Outsourcing for Defense Products Reseller

5.0 May 24, 2024

Princess J. P. has been a pleasure to work with. She helps me with my business everyday and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
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Content & Ops Mgmt for Business Workflow Automation Firm

4.5 Feb 22, 2024

The delivery was better than expected. Good Communication in a timely manner. Easy to work with, Professionalism.
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BPO & Call Center Services for Educational Provider

4.0 Feb 19, 2024

Remote CoWorker has been extremely easy to work with, as their process is quick and flexible. Remote CoWorker delivers items on time and responds well to feedback, both individually and as a company.
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Virtual Assistant Support for Life Insurance Company

5.0 Jul 19, 2023

Easy to work with and they provided us with a good VA. As far as ongoing support from our project manager, they have been responsive when we have reached out.
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Administrative Support Outsourcing for Railing Company

5.0 Apr 10, 2025

The company's friendliness and good work ethic were particularly impressive. Their very quick response time and attention to detail ensured a smooth collaboration. Overall, they were easy to communicate with through virtual meetings and messaging apps.
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21 of 21 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
In the last six months, Remote CoWorker has received positive feedback for their responsiveness, professionalism, and the quality of their virtual assistants. Clients praised their effective communication and timely project management, with one client noting a significant reduction in email management time. Another highlighted the seamless onboarding process and the exceptional support from account managers. Overall, clients expressed high satisfaction with their services, indicating a strong alignment with their business needs and goals.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Medical, Legal, Business Services, and Advertising & Marketing. Clients commend their administrative support, timely project delivery, and effective communication. The Medical sector highlighted their expertise in handling patient management and billing, while the Legal industry praised their ability to source qualified assistants. Overall, the sentiment reflects a strong capability in enhancing operational efficiency and meeting diverse client needs.
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Healthcare Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources Legal

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United States (102) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Jersey

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

See all 16 projects

3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their strong project management and responsiveness, with clients praising their high accuracy in data entry and effective customer service. One client noted a significant reduction in call escalations due to timely resolutions. Another emphasized their personalized approach, stating they felt valued despite being a smaller client. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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First Connect Digital

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

50% Account-Based Marketing

50% Sales Outsourcing

First Connect Digital, a Sales Outsourcing and Account-Based Marketing company, specialize in Sales Outsourcing and Account-Based Marketing. They were founded in 2017.
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Newark, NJ

24 Commerce St #434
Newark, NJ 07102

201 616 0030

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The ARGroup of Search Companies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Jersey City, NJ

Services provided

40% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

15% Recruiting +2 services

15% Staffing

10% HR Consulting

The ARGroup of Search Companies is a Finance & Accounting Outsourcing (FAO) company located in Jersey City, New Jersey. They provide Finance & Accounting Outsourcing (FAO) and Back Office
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Jersey City, NJ

15 Exchange Place
Jersey City, NJ 07302
2 - 5

+1.646.688.2985

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New Jersey

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight HelpSquad's exceptional communication and cost-effective solutions, particularly in customer service and call center augmentation. Clients from Vello Property Management noted a 33% reduction in labor costs and improved guest communication quality, while National University praised the seamless integration of services and personalized support. Overall, the sentiment is highly positive, with clients appreciating the company's responsiveness and alignment with their operational needs.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves New Jersey

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Passionate about their work
Clients express a strong appreciation for Boldr.'s passion for their work, emphasizing their commitment to client satisfaction and integration into business operations. One client noted, 'Boldr.’s passion for their company and people is their biggest strength,' reflecting an overall positive sentiment. The team is described as responsive and dedicated, fostering a collaborative environment that meets client needs effectively.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

Boldr.’s passion for their company and people is their biggest strength. They’re open to requests from our side, and my experience with them has been very smooth. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New Jersey

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects
Reviews mention Easy to work with
Clients consistently praised Big Outsource for being dependable and easy to work with. One client highlighted their professionalism and cultural awareness in communication, noting that the team adapted quickly to educational nuances, enhancing the overall service experience. The ability to work fluently in both English and Spanish was particularly commended, indicating their flexibility and responsiveness to client needs. Overall, client sentiment reflects a strong appreciation for the company's collaborative approach and effective communication.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

Their ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. They’re dependable and easy to work with.
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Back Office Outsourcing for Visualization Studio

5.0 Sep 18, 2025

Their approach was straightforward but effective. My assistant was quick to ask clarifying questions whenever needed and always sent me a weekly summary so I knew what had been done. I never felt out of the loop.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the past six months, clients have consistently praised Big Outsource for their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows. One client noted a 30% improvement in project turnaround times, while another highlighted a 40% reduction in customer response times. Reviews frequently mention the reliability and initiative of their virtual assistants, fostering a sense of partnership rather than mere outsourcing. Some clients suggested enhancements like proactive tool recommendations, indicating room for growth despite overall satisfaction.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Imagine Productions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Westfield, NJ

Services provided

40% Fractional CMO Services

20% Marketing Strategy

20% Public Relations +1 service

20% Sales Outsourcing

Imagine Productions LLC, a Fractional CMO Services company, was established in 2016. The firm provides Fractional CMO Services and Public Relations, and is small.
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Westfield, NJ

1009 Coolidge Street
Westfield, NJ 07090
2 - 5

+1.908.337.5865

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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Florham Park, NJ

Services provided

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting

15% Back Office Outsourcing +3 services

15% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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Bengaluru, India

Etamin Block Wing-A, 4th Floor, Prestige Technology Park - II, Marathahalli - Sarjapur Outer Ring Road
Bengaluru, India 560103
1001 - 2000

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Ansercomm

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Maple Shade, NJ

Services provided

100% Call Center Services

Established in 1964, Ansercomm is a small answering service company. Their services include Call Center Services.
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Maple Shade, NJ

201 East Main Street
Maple Shade, NJ 08052

+1.800.257.5858

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Sunflower Lab

4.7 32 reviews

$25,000+

$50 - $99 / hr

50 - 249

Franklin Township, NJ

Services provided

20% Robotics Process Automation

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +6 services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Low/No Code Development

10% Mobile App Development

10% UX/UI Design

Sunflower Lab is a versatile software development company specializing in custom software, mobile app, and web application development. They have received predominantly positive feedback across various industries for their adaptability, responsiveness, and ability to meet client needs, with approximately 90% of reviews highlighting their technical proficiency and project management skills. A consistent theme is their competitive pricing and customer-centric approach, though some mention room for improvement in communication and adherence to initial project expectations.

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Reviews mention Reasonable pricing
Overall, clients express positive sentiments regarding Sunflower Lab's reasonable pricing. One client noted a 30% reduction in budget due to their competitive rates compared to other vendors. Another client mentioned that their investment aligned perfectly with expectations, stating, 'The price is exactly what I thought it would be.' Additionally, a CEO highlighted that Sunflower Lab offers good-quality work for extremely good rates, reinforcing the perception of value for money.

Custom Software Dev for Safety Solutions Manufacturer

4.0 Apr 14, 2023

Moreover, Sunflower Lab has helped reduce our estimated budget by 30% because their pricing is very competitive compared to other vendors that we looked at.
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App Dev for Afterlife Legacy Startup

5.0 Nov 4, 2019

The price is exactly what I thought it would be. I feel I’m getting exactly or more than what I anticipated.
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Mobile App Dev for Medical Dispensary Directory

5.0 Oct 3, 2017

I would go with Sunflower Labs before any other company. Their rates are extremely good. They complete good-quality work for the pricing.
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Technical Resources Partnership for Marketing Agency

5.0 Mar 8, 2017

We always want things done cheaper, but Sunflower Lab has even been competitive in this regard. I've priced them out multiple times, and Sunflower Lab gave me the best offer constantly.
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Industry Experience

Sunflower Lab demonstrates expertise across various industries including Healthcare, Manufacturing, Telecommunications, and IT Services. Clients commend their responsiveness, strong communication, and ability to deliver scalable solutions tailored to specific needs. In Healthcare, they excel in developing essential applications for patient monitoring and service management. Manufacturing clients praise their custom software development capabilities. Overall, the sentiment is positive, highlighting Sunflower Lab's adaptability and technical proficiency, making them a suitable partner for projects in these sectors.
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Healthcare Manufacturing Advertising & marketing Nonprofit Consumer Products Telecommunications Information technology Financial services IT Services Software Retail Real estate Other Industry Arts, entertainment & music

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Columbus, Ohio (5) New York City, New York (3) Los Angeles, California (3) Boston, Massachusetts (2) Dallas, Texas (1) Cincinnati, Ohio (1) Houston, Texas (1) New Braunfels, Texas (1) Sparta, New Jersey (1) The Bronx, New York (1) Washington, District of Columbia (1) Grand Prairie, Texas (1) Atlanta, Georgia (1) Gahanna, Ohio (1) St. Petersburg, Florida (1) Orlando, Florida (1) Ocean City, New Jersey (1) Fairfield, New Jersey (1) Lucas, Ohio (1)

Vadodara, India

4th floor, A-wing, Kasper Square, Gotri - Lakshmipura Rd
Vadodara, India 390021
50 - 75

(614)664-7674

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Crewcy

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Edison, NJ

Services provided

70% HR Consulting

20% Back Office Outsourcing

10% Business Consulting

Crewcy, a HR Consulting company, provide HR Consulting and Back Office Outsourcing. They were founded in 2015.
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Edison, NJ

225 College Dr
Edison, NJ 08817
1

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Promantra

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Franklin Township, NJ

Services provided

75% Back Office Outsourcing

25% Call Center Services

Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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Hyderabad, India

6-3-883/A/1/2, Exide Battery Ln, Punjagutta Officers Colony, Punjagutta,
Hyderabad, India 500082
76 - 100

91.40.6677.0404

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Alldigi Tech

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Morris Plains, NJ

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Business Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
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Morris Plains, NJ

201 Littleton Road
Morris Plains, NJ 07950
1

12015698536

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Impact Global Solutions Group LLC

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

South Amboy, NJ

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

20% HR Outsourcing

Impact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
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South Amboy, NJ

10 Heston Avenue
South Amboy, NJ 08879
1

9082025850

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Marketing Strategy Labs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

20% Content Marketing

20% Email Marketing

15% Conversion Optimization +3 services

15% Ecommerce Marketing

15% Sales Outsourcing

15% Social Media Marketing

Founded in 2019, Marketing Strategy Labs is a Content Marketing company. The agency specializes in Content Marketing and Email Marketing.
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Edison, NJ

180 Talmadge Road, STE 680
Edison, NJ 08817
2 - 5

+1 212.335.0793

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ENG Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Little Falls, NJ

Services provided

50% Corporate Training & Coaching

25% Back Office Outsourcing

25% Business Consulting

ENG Infotech Corp. Is a small Little Falls, New Jersey-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Business Consulting.
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Little Falls, NJ

710 Rt. 46 East, Suite 203
Little Falls, NJ 07424
1

+1.888.507.7336

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ATRIA Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton Township, NJ

Services provided

30% Recruiting

30% Staffing

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

ATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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Hamilton Township, NJ

100 Horizon Center
Hamilton Township, NJ 08691
1

+1.646.722.8700

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Virtually Centered Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Plainfield, NJ

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

Established in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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South Plainfield, NJ

7000 Hadley Rd #1033
South Plainfield, NJ 07080
1

732-844-0334

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Staci US

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

40% Fulfillment

30% Logistics & Supply Chain Consulting

10% Branding +2 services

10% Ecommerce Marketing

10% Sales Outsourcing

Established in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
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Jersey City, NJ

100 Industrial Dr Unit 100
Jersey City, NJ 07305
16 - 20

201-345-9460

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Sisbro Innovation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milltown, NJ

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Design +4 services

10% Back Office Outsourcing

10% Content Writing Services

10% Direct Marketing

10% Video Marketing

Based in Milltown, New Jersey, Sisbro Innovation is a social media marketing firm. They provide Social Media Marketing and Search Engine Optimization and were established in 2015.
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Milltown, NJ

22 W Foch Avenue
Milltown, NJ 08850
2 - 5

800-291-9102

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Pitlane Strategies LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Green Brook Township, NJ

Services provided

20% Blockchain

20% Business Consulting

20% Marketing Strategy +4 services

10% Blockchain Marketing

10% Digital Asset Management

10% Logistics & Supply Chain Consulting

10% Sales Outsourcing

Founded in 2012, Pitlane Strategies LLC is a Marketing Strategy company. The agency provides Marketing Strategy and Blockchain, and is small.
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Green Brook Township, NJ

269 US-22 E
Green Brook Township, NJ 08812
2 - 5

732-867-8733

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Media Ozone

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Somerville, NJ

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Media Ozone is a branding firm established in 2014. The company focuses on Branding and Social Media Marketing, and is small.
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Somerville, NJ

21 W. High Street, Third Floor
Somerville, NJ 08876
2 - 5

908.268.4207

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SEBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Evesham, NJ

Services provided

50% Back Office Outsourcing

10% Advertising

10% Graphic Design +3 services

10% Media Planning & Buying

10% Other Digital Marketing

10% Web Design

SEBPO, a large Back Office Outsourcing company, is based in Evesham, New Jersey and Dhaka, Bangladesh. The team specializes in Back Office Outsourcing and Advertising.
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Evesham, NJ

78 E Main Street Marlton
Evesham, NJ 08053
31 - 40

+(1856)547-1257

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ENS Enterprises Private Limited

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Secaucus, NJ

Services provided

20% Custom Software Development

20% E-Commerce Development

20% Web Development +4 services

10% Application Testing

10% Call Center Services

10% Graphic Design

10% Logo

Software development company ENS Enterprises Private Limited was founded in 2016. The company specializes in Custom Software Development and E-Commerce Development, and is midsize.
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Noida, India

B 52 Sector 63
Noida, India 201307
21 - 30

+919891442700

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Acumen Consulting, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fairfield, NJ

Services provided

35% Business Consulting

35% Custom Software Development

30% Customer Service Outsourcing

Small custom software development firm Acumen Consulting, Inc., is located in Fairfield, New Jersey. Their services include Custom Software Development and Business Consulting.
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Fairfield, NJ

1275 Bloomfield Avenue
Fairfield, NJ 07004

973.287.6080

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Just4U LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montville, NJ

Services provided

30% Call Center Services

30% Recruiting

30% Staffing +1 service

10% Business Consulting

Answering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
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Montville, NJ

219 Changebridge Rd.,
Montville, NJ 07045
1

+1.973.263.5181

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K C Consultants Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Basking Ridge, NJ

Services provided

70% Business Consulting

30% Call Center Services

Small Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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Basking Ridge, NJ

55 Commonwealth Dr
Basking Ridge, NJ 07920

+1.908.626.1300

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Screaming Garlic

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Jersey City, NJ

Services provided

20% Sales Outsourcing

10% Branding

10% Call Center Services +6 services

10% Content Marketing

10% Conversion Optimization

10% Market Research

10% Marketing Strategy

10% Video Production

10% Web Design

Screaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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Jersey City, NJ

105 Greene Street
Jersey City, NJ 07302
1

888-346-4161

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Advicekey Professional Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Edison, NJ

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Valuation Services +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

Advicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Edison, NJ

3504 Springbrook Drive
Edison, NJ 08820
1

+918698737210

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Snelling Staffing - Mountainside, NJ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountainside, NJ

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +4 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Staffing

Snelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Mountainside, NJ

1111 ROUTE 22 EAST
Mountainside, NJ 07092
1

+1.908.273.6500

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ReCloud IT

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Piscataway, NJ

Services provided

40% IT Managed Services

20% BI & Big Data Consulting & SI

20% Document Digitization & Management +1 service

20% IT Strategy Consulting

ReCloud IT is an IT managed services company. They are based in Piscataway, New Jersey and Chicago, Illinois, and their services include IT managed services and IT strategy consulting.
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Piscataway, NJ

1531 S. Washington Avenue
Piscataway, NJ 08854

732-424-6104

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Ktr International LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Evesham, NJ

Services provided

50% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

15% Back Office Outsourcing +1 service

15% Financial Advising & Planning

Ktr International LLC is an Evesham, New Jersey-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Financial Consulting.
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Gurugram, India

156 Tower B2 spaze Itech Park Gurgaon , INDIA
Gurugram, India 122018
31 - 40

3392177804

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Affinity Resource Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomfield, NJ

Services provided

60% HR Consulting

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

Affinity Resource Group is a small HR Consulting company in Bloomfield, New Jersey. Their services include HR Consulting and Call Center Services.
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Bloomfield, NJ

1442 BROAD STREET
Bloomfield, NJ 07003

+1.973.866.5800

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UBSOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fairfield, NJ

Services provided

80% IT Managed Services

20% Document Digitization & Management

UBSOffice is an IT managed services company. Their small team is headquartered in Fairfield, New Jersey. Their services include IT managed services and Document Digitization & Management.
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Fairfield, NJ

302 Rt. 46 East
Fairfield, NJ 07004
1

+1.877.827.2679

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Raise Newark Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newark, NJ

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Established in 2015, Raise Newark Inc is a branding firm. The team focuses on Branding and Social Media Marketing.
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Newark, NJ

190 Ferry St
Newark, NJ 07105

973 791 8400

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Hy-Tek Intralogistics

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Freehold, NJ

Services provided

20% Supply Chain Management

20% Warehousing & Distribution

15% Freight forwarding +4 services

15% Fulfillment

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Robotics Process Automation

Hy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
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Freehold, NJ

922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 07728
10 - 15

(800) 818-6242

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Peak Inbound Marketing

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Landing, NJ

Services provided

15% Pay Per Click

15% Search Engine Optimization

10% Call Center Services +6 services

10% Content Marketing

10% Conversion Optimization

10% Email Marketing

10% Family Law

10% Sales Outsourcing

10% Social Media Marketing

Established in 2014, Peak Inbound Marketing is a small Landing, New Jersey-based SEO company. Their services include Search Engine Optimization and Pay Per Click.
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Landing, NJ

503 Edith Road
Landing, NJ 07850
1

(973) 770-4668

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Solar Dynamite LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Fort Lee, NJ

Services provided

20% Branding

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

Established in 2021, Solar Dynamite LLC is a branding agency. Based in Fort Lee, New Jersey, the team provides Branding and Email Marketing.
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Fort Lee, NJ

1625 Lemonie Ave
Fort Lee, NJ 07024
1

866.785.0783

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Data Vista, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bordentown, NJ

Services provided

90% IT Managed Services

10% Document Digitization & Management

IT managed services company Data Vista, Inc was established in 1994. The company specializes in IT managed services and Document Digitization & Management, and is small.
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Bordentown, NJ

5198 US Highway 130
Bordentown, NJ 08505
1

+1.609.424.0570

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FreshLeads Technologies LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Brunswick Township, NJ

Services provided

10% API Development

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Mobile App Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

FreshLeads Technologies LLC, a Marketing Strategy company, was established in 2022. The company provides Marketing Strategy and Social Media Marketing, and is small.
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South Brunswick Township, NJ

11 Eastern Dr,
South Brunswick Township, NJ 08824

+1.732.470.1999

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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Bengaluru, India

19th Floor, SKAV 909, 9/1 Lavalle Road,
Bengaluru, India 560025
151 - 200

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MOV Management Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

10% Content Marketing

10% Event Management

10% Graphic Design +7 services

10% Marketing Strategy

10% Pay Per Click

10% Product Design

10% Sales Outsourcing

10% Social Media Marketing

10% Video Production

10% Web Design

MOV Management Ltd. Is a Marketing Strategy company. The team offers Marketing Strategy and Social Media Marketing, and the company is based in Agia Varvara, Cyprus and Jersey City, New Jersey.
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Agia Varvara, Cyprus

Agia Paraskeui 3, Office 101, Engomi
Agia Varvara, Cyprus 2560
6 - 9

+357 22 270 073

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Konnext Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

10% Accounting

10% Back Office Outsourcing

10% Business Consulting +9 services

10% Compliance Consulting

10% Corporate Law

10% Direct Marketing

10% Graphic Design

10% Web Development

5% Digital Strategy

5% Logo

5% Social Media Marketing

5% Web Design

Konnext Solutions is a Direct Marketing company established in 2015. Headquartered in Jersey City, New Jersey and Rawalpindi, Pakistan, the team specializes in Direct Marketing and Graphic Design.
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Rawalpindi, Pakistan

Office 2, 1st Floor, Shaheen Plaza, Phase 5 Ghauri Town
Rawalpindi, Pakistan 44000
10 - 15

+92 332 5856302

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BuzzBoard

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lyndhurst, NJ

Services provided

20% CRM Consulting and SI

20% Generative AI

20% Sales Outsourcing +4 services

10% BI & Big Data Consulting & SI

10% Business Consulting

10% Marketing Strategy

10% Search Engine Optimization

BuzzBoard is a CRM consulting and SI company. The team is in San Francisco, California and Lyndhurst, New Jersey, and their services include CRM consulting and SI and Sales Outsourcing.
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Hyderabad, India

Hyderabad, India 2nd Floor, Skyview 10, The Skyview, S.Y. No.83/1, Raidurgam
Hyderabad, India 500081
50 - 75

+91 40 4476 4444

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Hinduja Global

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

75% Back Office Outsourcing

25% HR Outsourcing

Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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Mumbai, India

Hinduja House, 171, Dr. Annie Besant Road, Worli,
Mumbai, India 400018
401 - 500

022.2496.0707

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