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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Positive attitude
Clients consistently highlight Unity Communications' positive attitude and strong work ethic. One client noted the team members as 'the happiest and hardest working group of people' they've encountered, emphasizing their eagerness to contribute to the broader goals of the project. The client also praised the company's positive culture, which is evident in their campaign employees. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified, showcasing a commitment to excellence.-
Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves CaliforniaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
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$100,000+Undisclosed10,000+Serves CaliforniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
40% AI Development30% BI & Big Data Consulting & SI30% Customer Service OutsourcingEstablished in 2017, Observe.AI is a small artificial intelligence development company. Their team provides Artificial Intelligence and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Mission Viejo, CA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsSupport Associates, Inc. provides cost-effective solutions, enhanced coverage, and advanced technology and resources, particularly valued in the construction sector. Clients praise their service quality, responsiveness, and alignment with company values, highlighting their impressive commitment and representation during customer interactions.
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UndisclosedUndisclosed50 - 249Santa Barbara, CA
Services provided
25% Advertising25% CRM Consulting and SI25% Call Center Services +1 service25% Pay Per ClickInvoca, an Advertising company, is headquartered in Santa Barbara, California. The team offers Advertising and Call Center Services.
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingLaunched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
70% Customer Service Outsourcing20% Sales Outsourcing10% Call Center ServicesChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Milpitas, CA
Services provided
60% Staffing40% Back Office OutsourcingIDC Technologies, Inc. Is a Staffing company. Established in 2003, the team specializes in Staffing and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249San Ramon, CA
Services provided
40% AI Development40% Customer Service Outsourcing20% Call Center ServicesEstablished in 2023, Vanaa Tech LLC is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Artificial Intelligence.
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.-
Call Center Services for Online Retailer
5.0 Aug 13, 2022They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Foster City, CA
Services provided
50% Account-Based Marketing50% Sales OutsourcingFunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
100% Call Center ServicesSee all 1 projectsMedallion is a provider data management and licensing company. The feedback predominantly highlights skillful persuasion, but also reveals significant challenges, with reports of ignored requests and compliance issues. Approximately 100% of the reviews mention negative experiences with communication and project management.
Industry Experience
Medallion has garnered feedback primarily from the healthcare industry, where they were engaged for licensing and provider data management. Clients noted their ability to manage complex regulatory requirements, although concerns about timeliness and communication were prevalent. While their expertise in navigating healthcare challenges was acknowledged, there were significant criticisms regarding project management and responsiveness. Potential clients in healthcare should consider Medallion's strengths in compliance but remain cautious of reported service delivery issues.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express concerns regarding Medallion's cost-effectiveness, noting that while they possess expertise, the value delivered does not align with pricing. One reviewer highlighted issues with timely communication and compliance, suggesting that requests were often ignored. Despite their skill in navigating regulations, clients feel that improvements are needed in service delivery and transparency. Overall, the sentiment reflects a perception that Medallion's pricing may not justify the outcomes achieved.Was this helpful?
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
65% Call Center Services35% Customer Service OutsourcingTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Berkeley, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingNew Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hrFreelancerLos Angeles, CA
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingEstablished in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Fresno, CA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Other IT Consulting and SI +1 service25% Web DesignLaunched in 2015, Xobee Networks is a small call center in Fresno, California. Their team specializes in Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% AR/VR Development25% Back Office Outsourcing15% AI Development +1 service10% AI ConsultingPinscreen is a small AR/VR development company. Founded in 2015, the team specializes in AR/VR development and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49Visalia, CA
Services provided
100% Call Center ServicesAcclaim Credit Technologies, an answering service company, is located in Visalia, California. The team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Calabasas, CA
Services provided
80% Market Research20% Call Center ServicesDavis Research is a midsize Calabasas, California-based Market Research company. Their services include Market Research and Call Center Services.
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UndisclosedUndisclosed50 - 249San Jose, CA
Services provided
30% Business Consulting25% HR Outsourcing20% Customer Service Outsourcing +2 services13% Staffing12% RecruitingRed Oak Technologies is a Business Consulting company. Their midsize team is in San Jose, California and focuses on Business Consulting and HR Outsourcing. The company was founded in 1995.
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UndisclosedUndisclosed50 - 249El Segundo, CA
Services provided
60% Accounting20% Back Office Outsourcing20% Robotics Process AutomationEmpaxis Data Management, Inc. Is an Accounting company. The El Segundo, California-based firm was established in 2004. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
Services provided
40% CRM Consulting and SI20% Business Consulting20% Email Marketing +1 service20% Sales OutsourcingMarrina Decisions is a Santa Clara, California-based CRM consulting and SI company. They specialize in CRM consulting and SI and Email Marketing and were founded in 2013.
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UndisclosedUndisclosed50 - 249Redwood City, CA
Services provided
40% Application Testing20% API Development20% Custom Software Development +1 service20% Customer Service OutsourcingSplit Software, Inc. Is an Application Testing company. They offer Application Testing and Custom Software Development and were launched in 2015.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
40% AI Development20% Application Testing20% Business Consulting +1 service20% Customer Service OutsourcingChef Robotics is an artificial intelligence development company. The firm is in San Francisco, California. Their team specializes in Artificial Intelligence and Application Testing.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
20% AI Development20% CRM Consulting and SI20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingOdetta, Inc. Is a social media marketing agency located in San Francisco, California. They provide Social Media Marketing and Search Engine Optimization.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9San Jose, CA
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingSmall call center company San Jose Answering Service, is based in San Jose, California. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
50% Accounting15% Commercial Financing15% Financial Advising & Planning +2 services10% Back Office Outsourcing10% Business ConsultingDebt Nirvana is an Accounting company. Launched in 2010, the team provides Accounting and Commercial Financing.
Read moreSee All Locations (3)San Francisco, CA
101 California Street
San Francisco, CA 941116 - 9
+415-6516478
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UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service OutsourcingCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
100% Call Center ServicesEstablished in 2024, Starry Solutions is a phone answering service. The agency offers Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
68% Call Center Services12% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Redding, CA
Services provided
25% Back Office Outsourcing25% Cloud Consulting & SI25% IT Managed Services +1 service25% IT Staff AugmentationObsidian IT is a small Back Office Outsourcing company based in Redding, California. Their services include Back Office Outsourcing and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Walnut Creek, CA
Services provided
25% Accounting25% Back Office Outsourcing25% Event Marketing +2 services13% Staffing12% RecruitingLennon BPO is an Accounting company. The company is in Walnut Creek, California. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Roseville, CA
Services provided
25% Back Office Outsourcing25% Event Marketing25% Public Relations +1 service25% Social Media MarketingBack Office Outsourcing company Halldin Public Relations is headquartered in Roseville, California. The team focuses on Back Office Outsourcing and Event Marketing.
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UndisclosedUndisclosed2 - 9Carlsbad, CA
Services provided
25% API Development25% CRM Consulting and SI25% Call Center Services +1 service25% Cloud Consulting & SISkyblue is a cloud consulting & SI company. Established in 2010, the company specializes in cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Upland, CA
Services provided
100% Customer Service OutsourcingTip Top Hybrid, a Customer Service Outsourcing company, was established in 2000. They focuses on Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Santa Rosa, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingFounded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Santa Clarita, CA
Services provided
80% Call Center Services20% AI AgentsAfter Hours Line, a call center company, is in Santa Clarita, California. The team specializes in Call Center Services and AI Agents.
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UndisclosedUndisclosed10 - 49Newport Beach, CA
Services provided
20% Back Office Outsourcing20% Branding20% Corporate Photography +2 services20% Event Marketing20% Web DesignPrivate Club Marketing, a Back Office Outsourcing company, was launched in 2009. The team offers Back Office Outsourcing and Branding.
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UndisclosedUndisclosed10 - 49Culver City, CA
Services provided
30% Business Consulting25% Recruiting25% Staffing +1 service20% Back Office OutsourcingCodebusters, Inc. Is a Business Consulting company established in 2000. Their services include Business Consulting and Staffing.
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UndisclosedUndisclosed10 - 49Concord, CA
Services provided
20% Application Management & Support20% Business Consulting20% CRM Consulting and SI +2 services20% Demand Generation Marketing20% Sales OutsourcingCRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingJumpClick is a social media marketing agency. They are headquartered in San Francisco, California and have small team. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Pay Per Click20% BI & Big Data Consulting & SI20% Sales Outsourcing +1 service20% Search Engine OptimizationAloola.io is a PPC agency. Established in 2019, the agency is located in Los Angeles, California. Their team focuses on Pay Per Click and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% BI & Big Data Consulting & SI20% Corporate Training & Coaching20% Sales Outsourcing +3 services15% Event Management15% Event Marketing10% Conversion OptimizationIKonnek is a big data company. They provide BI & big data consulting & SI and Corporate Training & Coaching and were founded in 2003.
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UndisclosedUndisclosed10 - 49Upland, CA
Services provided
20% Accounting20% Back Office Outsourcing20% Corporate Training & Coaching +3 services20% HR Consulting10% Event Management10% Search Engine OptimizationSouthland Data Processing, a Back Office Outsourcing company, was founded in 1986. The small team provides Back Office Outsourcing and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Valencia, CA
Services provided
20% Document Digitization & Management20% IT Managed Services20% Logistics & Supply Chain Consulting +2 services20% Pay Per Click20% Warehousing & DistributionFounded in 1988, ITAD Services is a pay per click company. The company provides Pay Per Click and IT managed services.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
Services provided
20% Branding20% Business Consulting20% Market Research +2 services20% Sales Outsourcing20% Sports MarketingPIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
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UndisclosedUndisclosed10 - 49San Ramon, CA
Services provided
50% Business Consulting30% Content Writing Services20% Sales OutsourcingThe One Page Business Plan Company is a Business Consulting company. The agency is headquartered in San Ramon, California. Their services include Business Consulting and Content Writing Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 California BPO Services
-
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.3/40.019.4/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
32/40.017/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
23.9/40.015.8/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.2/40.016.2/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Huntington Beach, CA
Ability to deliver
27.6/40.018.6/20 Reviews4/10 Clients & Experience4.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.7/40.015.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Ontario, CA
Ability to deliver
26.5/40.016.2/20 Reviews2.2/10 Clients & Experience8.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.6/40.016.4/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$200 - $300 / hr2 - 9Los Angeles, CA
Ability to deliver
33.4/40.015.6/20 Reviews9.1/10 Clients & Experience8.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Diamond Bar, CA
Ability to deliver
19.8/40.014.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
24.2/40.017.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.6/40.016.8/20 Reviews2/10 Clients & Experience5.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
24.3/40.014.6/20 Reviews3.6/10 Clients & Experience6.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24/40.016.4/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Ceres, CA
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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