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Top UX Strategy Companies

A strong UX strategy turns casual visitors into loyal customers by blending user research, business objectives, and measurable product goals. Clutch makes it easy to find trusted UX strategy partners by publishing in-depth, verified reviews and performance data on every listed agency. Browse hundreds of firms, then narrow your options with filters for budget, location, industry, and more. Prefer a local partner? Explore leading UX strategists in the United States, the United Kingdom, or Canada. Each provider on Clutch is vetted through an extensive interview process, so you can hire with confidence and focus on delivering seamless digital experiences.
Ratings Updated: December 8, 2025
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15 Leaders 15 Contenders

17,900 Companies

User Experience Focus: UX Strategy

List of the Top UX Strategy Firms

  • CRON. Logotype

    4.5 4 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Coimbra, Portugal

    Services provided

    10% UX/UI Design
    30% Custom Software Development
    15% IoT Development +3
    15% Mobile App Development
    15% Product Design
    15% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    CRON. is a software development company specializing in custom software solutions, mobile app development, and cloud infrastructure. Across diverse projects, 90% of clients commend CRON. for their responsiveness, proactive approach, and quality of work. However, about 25% suggest improvements in project estimations and requirements definition. Their commitment to integrating with client teams and providing continual support is a recurring theme in reviews.

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    Reviews mention Communicative

    Clients consistently praise CRON. for their communicative approach, highlighting their proactivity and transparency. One client noted that CRON.'s team provides valuable feedback and actively engages in problem-solving beyond the project's technical aspects. They appreciate the friendly relationship developed over time, which fosters effective collaboration. Overall, the sentiment regarding communication is highly positive, with clients feeling supported and well-informed throughout the project.
    • Custom Software & Mobile App Dev for Anthropometry Devices Co
      4.5 Mar 4, 2024

      Trust CRON.'s team; they'll provide their best work because they're proactive. The team is also communicative and transparent throughout the process.

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    Industry Experience

    CRON. has demonstrated expertise primarily in the Wellness & Fitness, Healthcare, and Information Technology sectors. Feedback highlights their strengths in custom software development, particularly in creating user-friendly applications and backend systems. Clients commend their proactive communication, adaptability, and commitment to quality, establishing positive working relationships. The overall sentiment is highly favorable, especially in Wellness & Fitness and Healthcare, indicating a strong fit for projects requiring tailored software solutions.

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    Select Industry to see insights

    Wellness & Fitness Healthcare Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    CRON. is perceived as providing good value for money, with clients noting their commitment to delivering quality work despite higher costs. For instance, one client mentioned paying extra to rectify issues from previous developers, indicating trust in CRON.'s expertise. Another client highlighted their proactive approach and willingness to go beyond expectations. However, some feedback suggested that estimates could be more transparent, as clients occasionally felt uncertain about project costs.
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    Portugal (3) United Arab Emirates (1)
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  • McFadden/Gavender Advertising Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Tucson, AZ

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Content Marketing
    10% Digital Strategy
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Advertising company McFadden/Gavender Advertising was launched in 2000. The firm provides Advertising and Branding.

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  • WebMO Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Scottsdale, AZ

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Digital Strategy
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    WebMO is an Advertising company. The Scottsdale, Arizona-based firm was founded in 2011. Their services include Advertising and Branding.

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  • esc mediagroup Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    München, Germany

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Content Marketing
    10% Digital Strategy
    10% Graphic Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Esc mediagroup is an Advertising company. They are in München, Germany and have small team. Their services include Advertising and Branding.

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  • Altaire Logotype

    Altaire

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    10% AR/VR Development
    10% Advertising +7
    10% Branding
    10% Content Marketing
    10% Mobile App Development
    10% Product Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Altaire is an Advertising company. They are based in Eastleigh, England and have small team. They provide Advertising and Branding.

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  • NW77 Limited Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Fleet, England

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% E-Commerce Development
    10% Ecommerce Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    NW77 Limited is a branding firm. They offer Branding and Social Media Marketing and were founded in 2012. The agency is in Fleet, England.

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  • 3rd district Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Wien, Austria

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Conversion Optimization
    10% Digital Strategy
    10% Media Planning & Buying
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    3rd district is a small Wien, Austria-based Advertising company. Their services include Advertising and Branding.

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  • Idento Logotype

    Idento

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    10% Conversion Optimization
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Email Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Established in 2006, Idento is a small Granada, Spain-based Digital Strategy company. Their team offers Digital Strategy and Social Media Marketing.

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  • MGO360 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    München, Germany

    Services provided

    15% UX/UI Design
    25% Content Marketing
    25% Search Engine Optimization +2
    25% Social Media Marketing
    10% Web Development

    Focus Areas

    25% UX Strategy
    75% Usability Testing

    MGO360 is a Content Marketing company. Their small team is headquartered in München, Germany. Their team provides Content Marketing and Search Engine Optimization.

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  • Nevas Digital Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Hoboken, NJ

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% Graphic Design
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Nevas Digital Marketing is a Digital Strategy company. The Hoboken, New Jersey-based team provides Digital Strategy and Social Media Marketing.

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  • Provide IT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Gothenburg, Sweden

    Services provided

    10% UX/UI Design
    30% IT Managed Services
    20% IT Strategy Consulting +3
    20% Web Development
    10% E-Commerce Development
    10% Mobile App Development

    Focus Areas

    30% UX Strategy
    40% User Research
    30% Usability Testing

    Established in 2012, Provide IT is an IT managed services company. The team offers IT managed services and IT strategy consulting.

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  • HORISOFT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Popayan, Colombia

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +4
    20% Web Development
    10% CRM Consulting and SI
    10% ERP Consulting and SI
    10% IT Strategy Consulting

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    HORISOFT is a small custom software development firm headquartered in Popayan, Colombia. The team offers Custom Software Development and Web Development.

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  • Pixeled Eggs Logotype

    Pixeled Eggs

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    20% Business Consulting
    20% Product Design +5
    10% AI Development
    10% Application Testing
    10% Search Engine Optimization
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Pixeled Eggs, a Product Design company, was founded in 2011. The team specializes in Product Design and Business Consulting.

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  • FlawlessCode Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Maribor, Slovenia

    Services provided

    10% UX/UI Design
    10% Application Management & Support
    10% Application Testing +7
    10% Branding
    10% Conversion Optimization
    10% Custom Software Development
    10% Mobile App Development
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    40% User Research
    30% Usability Testing

    Headquartered in Maribor, Slovenia, FlawlessCode is a branding company. The team provides Branding and Social Media Marketing.

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  • cchange, inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    10% UX/UI Design
    15% Branding
    15% Digital Strategy +4
    15% Graphic Design
    15% Logo
    15% Marketing Strategy
    15% Web Design

    Focus Areas

    30% UX Strategy
    40% Usability Testing
    30% User Research

    Established in 2000, cchange, inc. Is a branding company. The small team offers Branding and Marketing Strategy.

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  • Gagarín Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Reykjavík, Iceland

    Services provided

    10% UX/UI Design
    10% AR/VR Development
    10% Content Marketing +7
    10% Content Writing Services
    10% Custom Software Development
    10% Graphic Design
    10% Mobile App Development
    10% Product Design
    10% Video Production
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Content Marketing company Gagarín is based in Reykjavík, Iceland. They offer Content Marketing and UX/UI Design and were launched in 1994.

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  • CakeCommerce Logotype

    CakeCommerce

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Conversion Optimization +7
    10% Ecommerce Marketing
    10% Email Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Founded in 2019, CakeCommerce, a small social media marketing firm, is based in Madison, Connecticut. Their services include Social Media Marketing and Content Marketing.

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  • Passer Logotype

    Passer

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    20% Ecommerce Marketing
    20% Marketing Strategy +3
    20% Media Planning & Buying
    20% Social Media Marketing
    10% Low/No Code Development

    Focus Areas

    30% UX Strategy
    40% Usability Testing
    30% User Research

    Established in 2020, Passer is a Marketing Strategy company. The team provides Marketing Strategy and Media Planning & Buying.

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  • Kikoda | Cutting-Edge Software Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tallahassee, FL

    Services provided

    10% UX/UI Design
    20% AI Development
    20% Custom Software Development +5
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Kikoda | Cutting-Edge Software is a small software development firm. Established in 2016, the team provides Custom Software Development and Artificial Intelligence.

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  • Tech Intellectuals Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Farmers Branch, TX

    Services provided

    20% UX/UI Design
    20% Application Testing
    20% Custom Software Development +2
    20% IoT Development
    20% Mobile App Development

    Focus Areas

    20% UX Strategy
    80% Usability Testing

    Tech Intellectuals, an UX agency, specializes in UX/UI Design and Custom Software Development. The agency is based in Farmers Branch, Texas.

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  • Johnnie Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Seattle, WA

    Services provided

    10% UX/UI Design
    20% Web Development
    15% Audio Production +5
    15% Video Production
    10% Branding
    10% Content Marketing
    10% Content Writing Services
    10% Print Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Based in Seattle, Washington and Dallas, Texas, Johnnie Studio is a web development company. Their services include Web Development and Video Production.

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  • Custom House Technology Consultants Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Philadelphia, PA

    Services provided

    10% UX/UI Design
    20% Blockchain
    10% AI Consulting +6
    10% AI Development
    10% BI & Big Data Consulting & SI
    10% Custom Software Development
    10% Mobile App Development
    10% Product Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Launched in 2014, Custom House Technology Consultants, a small Blockchain company, is in Philadelphia, Pennsylvania. Their team offers Blockchain and UX/UI Design.

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  • ClickseeDesign Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +4
    15% Advertising
    15% Social Media Marketing
    10% Digital Strategy
    10% Web Design

    Focus Areas

    30% UX Strategy
    50% Usability Testing
    20% User Research

    ClickseeDesign is a small website development company. Launched in 1999, the team provides Web Development and Mobile App Development.

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  • vivin | web3 blockchain company Logotype

    vivin | web3 blockchain company

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    60% Blockchain
    10% AI Consulting +2
    10% API Development
    10% Graphic Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Vivin | web3 blockchain company is a small Blockchain company. Established in 2022, the team offers Blockchain and UX/UI Design.

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  • Xtreme Logo Design Logotype

    Xtreme Logo Design

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Digital Strategy +6
    10% E-Commerce Development
    10% Graphic Design
    10% Logo
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Xtreme Logo Design, a web development firm, is located in Las Vegas, Nevada and New York, New York. They specialize in Web Development and Digital Strategy.

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  • Codeintelli Logotype

    Codeintelli

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Search Engine Optimization +4
    20% Web Development
    10% E-Commerce Development
    10% Mobile App Development
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Codeintelli is a SEO agency. Their small team is based in. Their team specializes in Search Engine Optimization and Custom Software Development.

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  • UVS InfoTech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Laurel, MD

    Services provided

    10% UX/UI Design
    20% Robotics Process Automation
    10% Blockchain +6
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Cybersecurity
    10% ERP Consulting and SI
    10% IT Managed Services
    10% Web Design

    Focus Areas

    30% UX Strategy
    40% User Research
    30% Usability Testing

    Established in 2012, UVS InfoTech is a Robotics Process Automation company. The team specializes in Robotics Process Automation and Web Design and is headquartered in Laurel, Maryland.

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  • Searchalytics Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ocala, FL

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Conversion Optimization +7
    10% Digital Strategy
    10% E-Commerce Development
    10% Graphic Design
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Searchalytics is a Marketing Strategy company. The Ocala, Florida-based firm was established in 2019. Their team offers Marketing Strategy and Digital Strategy.

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  • AdPremier Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Valbonne, France

    Services provided

    10% UX/UI Design
    20% Pay Per Click
    20% Search Engine Optimization +5
    10% CRM Consulting and SI
    10% Compliance Consulting
    10% Corporate Training & Coaching
    10% Email Marketing
    10% Social Media Marketing

    Focus Areas

    30% UX Strategy
    40% User Research
    30% Usability Testing

    AdPremier is a SEO agency. The small Valbonne, France-based team focuses on Search Engine Optimization and Pay Per Click. The company was founded in 2013.

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  • Bolstersys Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Surat, India

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Conversion Optimization +7
    10% Digital Strategy
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Bolstersys is a small Digital Strategy company located in Surat, India. The team offers Digital Strategy and Social Media Marketing.

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  • TAMIYOUZ Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ismailia, Egypt

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Graphic Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    TAMIYOUZ is a small Digital Strategy company in Ismailia, Egypt. Their services include Digital Strategy and Social Media Marketing.

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  • Idasol Online Logotype

    Idasol Online

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% Email Marketing
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Headquartered in , Idasol Online is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.

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  • Seth Software Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Głogów Małopolski, Poland

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +4
    20% Web Development
    10% Digital Strategy
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Small custom software development company Seth Software, is based in Głogów Małopolski, Poland. Their services include Custom Software Development and Web Development.

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  • Aaranya Advertising Logotype

    Aaranya Advertising

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Content Marketing +7
    10% Email Marketing
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Advertising company Aaranya Advertising is located in New Delhi, India. They provide Advertising and Social Media Marketing and were launched in 2017.

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  • Web3Task Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kowloon Bay, Hong Kong

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +3
    20% Web Design
    20% Web Development
    10% Blockchain

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Web3Task is a web design company. The Kowloon Bay, Hong Kong-based company offers Web Design and Custom Software Development.

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  • D&S Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Email Marketing
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Launched in 2014, D&S Agency is an Advertising company. The small team provides Advertising and Branding.

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  • Khoivietech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ho Chi Minh City, Vietnam

    Services provided

    10% UX/UI Design
    10% Business Consulting
    10% Custom Software Development +7
    10% Digital Strategy
    10% IT Managed Services
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Web Design
    10% Web Development

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Khoivietech is a small Ho Chi Minh City, Vietnam-based Digital Strategy company. The team focuses on Digital Strategy and Search Engine Optimization.

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  • AHeath Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Salt Lake City, UT

    Services provided

    15% UX/UI Design
    20% Branding
    20% Web Design +3
    15% Graphic Design
    15% Logo
    15% Print Design

    Focus Areas

    50% UX Strategy
    50% Usability Testing

    AHeath Design is a small branding agency headquartered in Salt Lake City, Utah. The team specializes in Branding and Web Design.

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  • Sierra.Creative Logotype

    Sierra.Creative

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    25% UX/UI Design
    25% Branding
    25% Web Design +1
    25% Web Development

    Focus Areas

    40% UX Strategy
    30% Usability Testing
    30% User Research

    Sierra.Creative, a branding firm, was founded in 2021. Based in Salt Lake City, Utah, the team focuses on Branding and Web Design.

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  • Refraxon - Out of Business Logotype

    5.0 3 reviews
    $1,000+
    Undisclosed
    2 - 9
    Ahmedabad, India

    Services provided

    15% UX/UI Design
    65% Conversion Optimization
    20% Application Testing

    Focus Areas

    30% UX Strategy
    60% User Research
    10% Usability Testing

    Refraxon is a UX/UI design company renowned for enhancing user experience and interface design. They consistently deliver improvements, as evidenced by a 20% increase in order rates for a healthcare client. With no noted areas for improvement, 100% of reviews commend their expertise in user-centered design and professionalism.

    See all 3 projects

    Reviews mention Professional

    Clients express a highly professional sentiment towards Refraxon, noting their prompt responsiveness and expertise in user experience improvement. A member of the EdTech Society praised their ability to enhance the website's usability and aesthetics, stating, 'Their ability and knowledge in improving UX were really good.' The project was delivered on time, with no suggested areas for improvement, reflecting a strong overall satisfaction with Refraxon's professionalism.
    • UI/UX Design for Professional Association
      5.0 Sep 16, 2023

      The project showed progress and success in these ways: They made the website look much better than before. The site is now organized and looks nice. Buying a membership is easier now. People can easily find their way around the website. Their ability and knowledge in improving UX were really good. They were professional and prompt in their responses.

      Read Full Review
    Read All Reviews
    2 of 2 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    UI/UX Design for Professional Association

    5.0 — Refraxon provided UI/UX design support to a professional association. They led basic analytics research, created user personas, redesigned the site's UI, and improved its membership form and Read more
    Read 2 Reviews

    Industry Experience

    Refraxon has demonstrated expertise in the Education and Healthcare industries, focusing on enhancing user experience and interface design. In Education, they improved a platform's usability, leading to a more organized and user-friendly site. In Healthcare, they effectively designed a persuasive website for a medical device company, resulting in a 20% increase in order rates. Overall, feedback highlights their professionalism, timely delivery, and strong UX capabilities, making them a suitable fit for projects within these sectors.

    Read All Reviews

    Select Industry to see insights

    Education Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Refraxon received positive feedback regarding their cost and value for money. Clients noted the company's good value for cost, highlighting that their services led to measurable improvements, such as a 20% increase in order rates for one client. Additionally, timely project delivery and effective communication were praised, contributing to an overall sentiment of satisfaction with the investment made in their services. Clients felt that Refraxon's expertise in UX design justified the costs incurred.
    Read All Reviews
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  • Techiter Logotype

    Techiter

    4.7 3 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    20% Search Engine Optimization
    20% Web Development +6
    10% Content Marketing
    10% Pay Per Click
    5% Content Writing Services
    5% Email Marketing
    5% Low/No Code Development
    5% Social Media Marketing

    Focus Areas

    25% UX Strategy
    50% Usability Testing
    25% User Research

    Techiter offers services in web development with expertise in UX/UI design. The company is praised for its effective project management, timely delivery, and reliable communication. Clients appreciate Techiter's alignment with their budget and values, although there is a noted area for improvement in time management.

    See all 3 projects

    Reviews mention Accessible

    Client feedback indicates that Techiter is notably accessible, with prompt responses and timely communication throughout the project. One client highlighted their availability for in-person and virtual meetings, emphasizing the company's commitment to client satisfaction. The General Manager of Claims Med noted that Techiter consistently delivered on schedule and maintained open lines of communication, enhancing the overall project experience. However, there was a suggestion for improved realism in project timelines.
    • SEO & Website Design for Back-Office Services Company
      4.0 Jan 5, 2024

      They have always remained on schedule, and are available with timely, prompt responses. The primary forms of communication with Techiter include In-Person Meetings, Virtual Meetings, and Email or Messaging Apps. They put an emphasis on client satisfaction.

      Read Full Review
    Read All Reviews

    Industry Experience

    Techiter has demonstrated expertise in the Healthcare and Advertising & Marketing industries. In Healthcare, they excelled in improving online visibility and client acquisition, receiving positive feedback for their timely communication and emphasis on client satisfaction. In Advertising & Marketing, they showcased creativity in web development and SEO optimization, leading to highly satisfactory outcomes for clients. Overall, their strengths in client engagement and tailored solutions make them a strong fit for businesses looking for digital marketing and website development services.

    Read All Reviews

    Select Industry to see insights

    Healthcare Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praised Techiter for their competitive pricing and overall value for money. One client noted that Techiter's pricing fit their budget while providing great value, emphasizing a strong culture fit and client satisfaction. Another client highlighted the affordability of their services, which contributed to a seamless project experience. Overall, sentiment towards Techiter's pricing suggests that they deliver quality services at reasonable costs, making them a favorable choice for prospective clients.
    Read All Reviews

    View projects from:

    Pakistan (1) United States (1)
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  • Settore Q Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Roma, Italy

    Services provided

    10% UX/UI Design
    20% Marketing Strategy
    20% Search Engine Optimization +5
    10% Advertising
    10% Content Marketing
    10% Mobile App Development
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% UX Strategy
    35% User Research
    30% Usability Testing

    Settore Q is a Marketing Strategy company. Their team is headquartered in Roma, Italy and specializes in Marketing Strategy and Search Engine Optimization.

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  • Que Buena Idea Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Quito, Ecuador

    Services provided

    10% UX/UI Design
    25% Web Development
    20% Web Design +4
    15% E-Commerce Development
    15% Search Engine Optimization
    10% Application Management & Support
    5% Graphic Design

    Focus Areas

    35% UX Strategy
    35% User Research
    30% Usability Testing

    Que Buena Idea is a website development firm. They provide Web Development and Web Design and are located in Quito, Ecuador.

    Read more
    View Profile
  • Shellshock Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Providence, RI

    Services provided

    15% UX/UI Design
    15% Logo
    15% Marketing Strategy +4
    15% Packaging Design
    15% Print Design
    15% Web Development
    10% Market Research

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Founded in 2012, Shellshock Inc. Is a small UX company located in Providence, Rhode Island. Their team provides UX/UI Design and Logo.

    Read more
    View Profile
  • Fig Tree Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Adelaide, Australia

    Services provided

    20% UX/UI Design
    20% Branding
    20% Content Marketing +2
    20% Social Media Marketing
    20% Web Design

    Focus Areas

    25% UX Strategy
    50% Usability Testing
    25% User Research

    Fig Tree Digital is an Adelaide, Australia-based user experience agency. They specialize in UX/UI Design and Branding and were launched in 2007.

    Read more
    View Profile
  • Software Outfitters Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Overland Park, KS

    Services provided

    15% UX/UI Design
    15% Application Management & Support
    15% E-Commerce Development +4
    15% IT Strategy Consulting
    15% Mobile App Development
    15% Web Development
    10% IT Managed Services

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Founded in 1985, Software Outfitters Inc is a small Overland Park, Kansas-based user experience agency. Their services include UX/UI Design and Application Management & Support.

    Read more
    View Profile
  • Range Digital Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Minneapolis, MN

    Services provided

    10% UX/UI Design
    10% CRM Consulting and SI
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Graphic Design
    10% Mobile App Development
    10% Pay Per Click
    10% Product Design
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    35% UX Strategy
    35% User Research
    30% Usability Testing

    Range Digital Marketing is a small Digital Strategy company in Minneapolis, Minnesota. The team focuses on Digital Strategy and Search Engine Optimization.

    Read more
    View Profile
  • RSM Enterprises Logotype

    RSM Enterprises

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    15% UX/UI Design
    15% Branding
    15% Email Marketing +4
    15% Social Media Marketing
    15% Web Design
    15% Web Development
    10% Content Marketing

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    RSM Enterprises is an user experience design company. Launched in 2011, the team specializes in UX/UI Design and Branding. The company is based in Chattanooga, , Tennessee.

    Read more
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  • ABAFFY DESIGN, s.r.o. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bratislava, Slovakia

    Services provided

    15% UX/UI Design
    35% Mobile App Development
    35% Web Development +1
    15% Web Design

    Focus Areas

    30% UX Strategy
    35% Usability Testing
    35% User Research

    Founded in 2009, ABAFFY DESIGN, s.r.o. Is a mobile app development firm. The company offers Mobile App Development and Web Development, and is small.

    Read more
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  • Stallings Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lubbock, TX

    Services provided

    10% UX/UI Design
    15% Branding
    15% Logo +4
    15% Print Design
    15% Product Design
    15% Video Production
    15% Web Design

    Focus Areas

    35% UX Strategy
    35% Usability Testing
    30% User Research

    Branding agency Stallings Design is based in Lubbock, Texas. They specialize in Branding and Logo and were founded in 2005.

    Read more
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Momentum Design Lab
2 Neuron
3 AgileEngine
4 The Gradient
5 Linkup ST
6 Eleken
7 Glow Design Agency
8 Qubstudio
9 Creative Navy
10 K&Z Design
11 BluePixel
12 Selecto
13 Dreamten
14 Widelab
15 Infinum

List of the Top 15 UX Strategy Firms

  2. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    70% UX Strategy
    View Profile Visit Website
  3. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    50% UX Strategy
    80% Other
    View Profile Visit Website
  4. The Gradient Logotype

    The Gradient

    $25,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    38.1/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    80% UX Strategy
    View Profile Visit Website
  5. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    37.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    50% UX Strategy
    View Profile Visit Website
  6. Eleken Logotype

    Eleken

    $10,000+
    $25 - $49 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    37.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    100% UX/UI Design
    75% UX Strategy
    View Profile Visit Website
  7. Glow Design Agency Logotype

    Glow Design Agency

    $10,000+
    $50 - $99 / hr
    10 - 49
    Dover, DE

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    65% UX/UI Design
    60% UX Strategy
    35% Other
    View Profile Visit Website
  8. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    34% UX Strategy
    View Profile Visit Website
  9. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    40% UX Strategy
    View Profile Visit Website
  10. K&Z Design Logotype

    K&Z Design

    $5,000+
    $25 - $49 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    37.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    100% UX/UI Design
    80% UX Strategy
    View Profile Visit Website
  11. BluePixel Logotype

    BluePixel

    $5,000+
    $25 - $49 / hr
    50 - 249
    Ciudad de México, Mexico

    Ability to deliver

    37.1/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    60% UX Strategy
    50% Other
    View Profile Visit Website
  12. Selecto Logotype

    Selecto

    $10,000+
    $50 - $99 / hr
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    37.1/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    100% UX/UI Design
    60% UX Strategy
    View Profile Visit Website
  13. Dreamten Logotype

    Dreamten

    $25,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    38/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    50% UX Strategy
    View Profile Visit Website
  14. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    35% UX Strategy
    50% Other
    View Profile Visit Website
  15. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.4/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    40% UX Strategy
    80% Other
    View Profile Visit Website
  16. Flying Bisons Logotype

    Flying Bisons

    $10,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    36.7/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    100% UX/UI Design
    50% UX Strategy
    View Profile Visit Website
  17. Metacarbon Logotype

    Metacarbon

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    36.5/40.0
    18/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    100% UX/UI Design
    70% UX Strategy
    View Profile Visit Website
  18. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.8/40.0
    18/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    40% UX Strategy
    50% Other
    View Profile Visit Website
  19. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.1/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    70% UX/UI Design
    35% UX Strategy
    30% Other
    View Profile Visit Website
  20. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    55% UX Strategy
    80% Other
    View Profile Visit Website
  21. Ungrammary Logotype

    Ungrammary

    $10,000+
    $25 - $49 / hr
    10 - 49
    Mumbai, India

    Ability to deliver

    36.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    60% UX Strategy
    View Profile Visit Website
  22. Bricx Logotype

    Bricx

    $5,000+
    $25 - $49 / hr
    2 - 9

    Ability to deliver

    37/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    100% UX/UI Design
    60% UX Strategy
    View Profile Visit Website
  23. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    90% UX/UI Design
    30% UX Strategy
    10% Other
    View Profile Visit Website
  24. Goji Labs Logotype

    Goji Labs

    $25,000+
    $100 - $149 / hr
    50 - 249
    Los Angeles, CA

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    30% UX/UI Design
    40% UX Strategy
    70% Other
    View Profile Visit Website
  25. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% UX Strategy
    40% Other
    View Profile Visit Website
  26. Fikri Studio Logotype

    Fikri Studio

    $5,000+
    $25 - $49 / hr
    10 - 49
    Kebondalem, Purwokerto Lor, Indonesia

    Ability to deliver

    35.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    80% UX/UI Design
    65% UX Strategy
    20% Other
    View Profile Visit Website
  27. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    38.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    34% UX Strategy
    10% Other
    View Profile Visit Website
  28. Darly Solutions Logotype

    Darly Solutions

    $10,000+
    $50 - $99 / hr
    50 - 249
    McKinney, TX

    Ability to deliver

    38.1/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    30% UX/UI Design
    50% UX Strategy
    70% Other
    View Profile Visit Website
  29. UXReactor Logotype

    UXReactor

    $25,000+
    $150 - $199 / hr
    10 - 49
    Pleasanton, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    60% UX Strategy
    View Profile Visit Website
  30. Purrweb Logotype

    Purrweb

    $5,000+
    $25 - $49 / hr
    50 - 249
    Al Jazirah Al Hamra, United Arab Emirates

    Ability to deliver

    36/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    45% UX/UI Design
    80% UX Strategy
    55% Other
    View Profile Visit Website

Latest UX Strategy Articles

See all articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise

Updated November 13, 2025
Jeanette Godreau

AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.

UX, Scaling
From Pushy to Helpful: Boost Sales with a Supportive AI Recommendation Engine cover image

From Pushy to Helpful: Boost Sales with a Supportive AI Recommendation Engine

Updated November 11, 2025
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Upgrade your site with a supportive AI recommendation engine that boosts sales with these practical tactics.

UX, Scaling
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Why Your Chatbot UX Is Annoying Users (and How to Fix It)

Updated November 6, 2025
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Understand why chatbot UX annoys users and what emotional triggers cause that frustration. Learn key tactics to design chatbot UX that feels genuinely helpful.

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UX Strategy Agency FAQs

Looking for an UX strategy agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an UX strategy agency, from pricing and services to results and red flags.

Clutch spotlights firms that align user needs with business goals to shape effective digital experiences twice a year based on a proprietary methodology. The top UX strategy companies for Fall 2025 include:

  1. Neuron

  2. Momentum Design Lab

  3. The Gradient

  4. Linkup ST

  5. Eleken

  6. Qubstudio

  7. Creative Navy

  8. Goji Labs

  9. Glow Design Agency

  10. Dreamten

  11. K&Z Design

  12. AgileEngine

  13. BluePixel

  14. Selecto

  15. Infinum

A UX strategy company defines the roadmap that connects user needs to your business goals. First, strategists conduct qualitative and quantitative research, such as interviews, analytics audits, and competitor reviews, to uncover user pain points. They then translate those insights into a vision, success metrics, and phased recommendations for product design, content, and technology. Throughout the engagement, the agency ensures that every design decision ladders back to measurable outcomes like reduced churn, higher conversion rates, or increased lifetime value

Typical offerings include:

  • User and stakeholder research
  • Journey mapping & persona development
  • Information architecture & content strategy
  • Prototyping and usability testing
  • Product roadmap & feature prioritization
  • KPI definition and analytics setup
  • Design system or guidelines hand-off to internal teams

Many agencies also provide end-to-end UI/UX design or collaborate with in-house designers to implement the strategy.

Budgets vary widely based on project size, but Clutch data shows most UX strategy engagements fall between $25,000–$150,000. Smaller audits start around $10,000, while enterprise-level, multi-product roadmaps can exceed $250,000. Hourly rates average $100–$200, influenced by agency location, seniority, and specialization. Ask for a detailed scope, deliverables list, and payment schedule before signing.

  • Match expertise to your needs: e-commerce, SaaS, mobile, etc.
  • Review case studies for measurable impact (e.g., “30% decrease in drop-offs”).
  • Confirm their research toolkit (surveys, ethnography, analytics) aligns with your data maturity.
  • Assess cultural fit: communication cadence, time-zone overlap, collaboration style.
  • Compare proposals for clarity on scope, timeline, and success metrics rather than price alone.

  • Guaranteed results without research
  • Minimal stakeholder involvement or one-size-fits-all frameworks
  • Lack of transparency in pricing or process
  • No dedicated analytics plan to measure success
  • Thin or outdated portfolio with few strategic deliverables

  • How will you measure ROI on this engagement?
  • Which research methods will you use and why?
  • Can you share a recent roadmap or strategy document (sanitized)?
  • Who will be on the core team and what are their roles?
  • How do you hand off strategy to design and development teams?
  • What happens if project assumptions change mid-engagement?

Hiring specialists accelerates time-to-insight, reduces costly design iterations, and aligns cross-functional teams around shared KPIs. Agencies bring proven frameworks, unbiased research, and multidisciplinary talent, saving you the expense of building an in-house team from scratch.

Freelancers excel at tactical design tasks such as wireframes and UI mockups, while agencies provide holistic strategy, deeper research capabilities, and broader skill sets including analytics, content, and service design. If you need a comprehensive roadmap or stakeholder alignment, an agency is usually the better fit.

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