iGex Solutions

BACKGROUND

Please describe your company and your position there.

I am the ICT coordinator of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iGex Solutions, and what were your goals?

Implementation of a school management system

SOLUTION

How did you select this vendor and what were the deciding factors?

iGex Solutions perfectly adapted to my request, they made it perfect.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• I requested a budget for what I needed
• They gave me a personalized budget
• The budget was accepted.
• Implementation was carried out
• New needs arose
• New budgets were requested
• New budgets were accepted
• New needs were implemented

How many people from the vendor's team worked with you, and what were their positions?

I work alone on this project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As the project was focused on the educational system, our "clients" were the teachers, the "parents" and the "students", so the only measurable thing has been that the new image of the academic area that has been implemented has been liked of the entire educational community.

Describe their project management style, including communication tools and timeliness.

The management style is based on 3 pillars, fundamentally:

• Commercial staff, which is the first step in communication/management
• Development control staff
• Developer/s Communication is fluid with the 3 pillars of management

What did you find most impressive or unique about this company?

I really liked:

• The humane treatment
• The flexibility of the work and the adaptation to the requested needs
• The technical professionalism
• The quality/price ratio
• The dedication

Are there any areas for improvement or something they could have done differently?

What has cost me the most work is adapting to the time difference, since there are 5 hours difference between the two countries, and on many occasions I have had to adapt my schedule hard to be able to work with them in real time.

BACKGROUND

Please describe your company and your position there.

I am the CEO of the Ads website SaleX, I Hired iGex Solutions to develop the website and it's features.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iGex Solutions, and what were your goals?

Goals were to develop the website and it's features as listed in the business requirements doc. I wanted the website that would compete the competitive market in Georgia as the start, in the future I am planning with them to develop it for the EU Market.

SOLUTION

How did you select this vendor and what were the deciding factors?

I find the vendor on Linkedin, I contacted them, although I interviewed a lot of potential vendors, finally I decided to hire iGex Solutions, since they were great responsive and perfect communicatiors, capable to answer on all my upcoming questions and topics.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It took around 2 months to develop the website, they provided the constant updates to me.

They implemented the features that are qcrutial for the online Ads website. Ads categories, free and VIP ads, Vendor stores, Top Sellers by categories, posting an ads, perfect working search, filters by the price, location, categories, sell, hire, exchange, to-give, etc.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with the complete team, they were communicating effectively and delivering the results, updates and constant improvement, that was the most important to me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are about to lunch the website this months, I shared some of the aspects of the website already with the potential users and had the great impressions on it.

Describe their project management style, including communication tools and timeliness.

They are able to communicate effectively and efficiently, they use the most advanced programming languages and they give you free choice to choose any programming language you need. In the future I am planning to create the App with them.

What did you find most impressive or unique about this company?

Project Cost Effective Communication Responsivness Constant Improvement

Are there any areas for improvement or something they could have done differently?

They were providing solutions at all the aspects, so I cannot think of anything that they could not deliver.

BACKGROUND

Please describe your company and your position there.

I am the owner of an educational software and consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iGex Solutions, and what were your goals?

We were looking for a partner to develop a solution that was outside of what we normally fo and did not have the competency within our team. We were looking for a solution that would provide a student management system that tied into our existing database.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for similar solutions and came across one the iGex Solutions had built already that was a starting point for what we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting to discuss the solution we needed, then they came back with a detailed proposal that we accepted. We had several deliverable stages in the project along the way in order to deliver the final product.

How many people from the vendor's team worked with you, and what were their positions?

We met with the sales team and then once we agreed to terms we have primarily worked with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are just launching the project, so no concrete evidence yet.

Describe their project management style, including communication tools and timeliness.

We had great daily communication from the project manager via a Word doc that indicated what had been completed and any questions their team had.

What did you find most impressive or unique about this company?

The detailed communication on a daily basis was great.

Are there any areas for improvement or something they could have done differently?

The biggest challenge we had was conveying what we needed to someone who was familiar on some levels but not with the details, so it took a bit to clearly arrive at what was needed.

BACKGROUND

Please describe your company and your position there.

Digital consumer services. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iGex Solutions, and what were your goals?

We hired iGex to create a new Wordpress website. The goals was for it to be easy to use for both admin and consumers.

SOLUTION

How did you select iGex Solutions and what were the deciding factors?

Sophie was very friendly and created a SOW that was easy to follow. Their offer was also in our budget range.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the SOW was sent to us, we made some changes to it, then iGex started developing the website and asked us questions along the way if they needed some information. When the site was ready we were allowed to inspect both front-end and back-end and give feedback.

How many people from the vendor's team worked with you, and what were their positions?

1, sales rep

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have no measurable outcome yet but we are very happy with the deliverability of iGex.

Describe their project management style, including communication tools and timelines.

They probably use an internal PMS because all our communication was done over WhatsApp, which I really liked.

What did you find most impressive or unique about this company?

I've never worked with an IT firm that was as quick to respond, fix bugs, and add features.

Are there any areas for improvement or something they could have done differently?

They could add more comments in the code, but that is just my personal taste. It was not included in the SOW.

BACKGROUND

Please describe your company and your position there.

I, Les Hoverd is the Director of Real Estate Company here in New Zealand and our company name is “HARCOURTS HOVERD & CO”. We are providing services in the field of property selling, buying, investing or property management, we are with customer all the way when it comes to the matter of real estate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iGex Solutions?

We needed a company that had the ability to develop a Mobile App having the different calculator that our internal staff can use for the different purpose of real estate. The most difficult calculator is Mortgage Repayment and Day between which needs great analytical & logical mind. Even app consist bio matric security implementation.

What were your goals for this project?

Complete the App development and implementation within 3 months of the SOW being issued.

SOLUTION

How did you select iGex Solutions?

We get connected with iGex via LinkedIn. I had a bug fixing job for our website from where our business relationship started and after that we discussed and proposed a mobile app for which I am writing this review.

Describe the project in detail.

We are having the requirements of developing a Mobile App having the different calculator that our internal staff can use for the different purpose of real estate. The most difficult calculator is Mortgage Repayment and Day between which needs great analytical & logical mind. Even app consist bio matric security implementation.

What was the team composition?

iGex have provided the whole dedicated team which anyone required to design and develop a mobile application. They have provided the support from app features BRAINSTORMING (as we don’t have a well drafted requirements).

With the help of this brainstorming we have finalize the requirements and even to test their quality of work we didn’t gave a work them straight away they have proved their quality work by hard work and they provided the demo of amazing animated app intro screen so I must say their involvement is more than 100%.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At the beginning of the Application our plan is to stick with the app having only one calculator but after their hard work and capability we have added 3 more calculators in the application and even now working on the phase II of the application and only these happens because of their brainstorming capabilities.

How effective was the workflow between your team and theirs?

iGex is using Freedcamp as a project management tool and it makes the things very much easier for us. Whenever I found anything or would like to give any suggestion then I just have to open the FreedCamp and write it down in it and need to assign the task to specific person like designer, developer or tester. In short, I can easily communicate with everyone at the iGex.

What did you find most impressive about this company?

iGex Solutions' brainstorming skills and ability to respond quickly were impressive. Big plus point is their well define procedure from start to end of the work.

Are there any areas for improvement?

Yes, I think they need to increase their team size. No doubt whatever team size they have right now is well managed and very well experienced but as they are providing such quality work, I think they can increase the team size as well provide a quicker turnaround AND also perhaps work the same hours that we do in NZ for immediate communication rather than waiting overnight

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of a small publishing company based in Sweden. We distribute multilingual party games such as murder mysteries and treasure hunts, as well as mobile GPS treasure hunts, to several countries in Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iGex Solutions?

iGex Solutions has supported us throughout several projects, including the development of our free GPS treasure hunting app to our most recent collaboration, a party invitation app. 

SOLUTION

What was the scope of their involvement?

iGex Solutions have taken the lead in designing and developing all of our apps. The mobile apps are compatible with both iPhone and Android, and they code our web applications with PHP. The team also provides support with bug fixes and updates.

What is the team composition?

We have a project manager who we communicate with exclusively. She’s supported by a team of about 3 or 4 people. 

How did you come to work with iGex Solutions?

We found iGex Solutions on a freelancing website. 

How much have you invested with them?

So far, we’ve spent between $20,000-$25,000.

What is the status of this engagement?

We began working with iGex Solutions in 2017, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re constantly receiving positive feedback from our customers. Whenever there are problems with the apps or website, the team is extremely responsive and understands the importance of remedying the issue quickly.

We continue to work with them and don’t have plans to end our engagement, as we know we can trust them to implement any updates when we face changes in compliance standards within the app stores. 

How did iGex Solutions perform from a project management standpoint?

iGex Solutions has a great ability to smoothly and efficiently structure their workflow in projects. Their timelines are very predictable, which we find reassuring in a partner. 

The team is also flexible when it comes to change. There are often situations where we decide to make adjustments to our goals for a particular product, and they always implement our ideas without any push back.

What did you find most impressive about them?

The team is very engaged and driven to reach the milestones we set for them. Also, their communication skills are superb. iGex Solutions understands exactly what we want and are able to get it right the first time.

Are there any areas they could improve?

Other than making their services more affordable, there’s nothing they could do differently.

Do you have any advice for potential customers?

If you go into the engagement with a clear and organized vision and budget, your project will go smoothly and quickly.

BACKGROUND

Please describe your company and your position there.

BIDifly is committed to digitize and simplify the construction bidding process. Our vision is to help companies achieve more efficient bid processes through our cloud-based platform. Bidding, tender, and contract contribute immensely to the global economy.

However, companies are still doing things manually which are truly inefficient and may lead to loss of savings and profits. BIDifly provides real-time data for companies to make accurate decisions in no time.

Founded in 2019 by a team of procurement, tender, contract, and software experts, BIDifly is committed to making lives easier for our users.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iGex Solutions?

Web platform development

What were your goals for this project?

Our goal is to create a fully functional platform to simplify bid management.

SOLUTION

How did you select this vendor?

Out of 20 vendors, they are professional and offer very competitive pricing. Also, they have other good reviews from their previous clients.

Describe the project and the services they provided in detail.

They developed the platform by studying solutions provided by competitors.

What was the team composition?

Account manager, designers, programmers, and project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is currently going through beta testing. iGex has created something out of nothing in a very timely manner.

How was project management arranged and how effective was it?

iGex is very responsive and they use Freedcamp in managing the project timeline.

What did you find most impressive about this company?

Their professionalism, friendliness, patience, and kindness all stood out to me.

Are there any areas for improvement?

They can always improve on some UX elements of the platform which need deeper thought process to be implemented. Also, to provide thorough user and technology documentations as part of the service provided.

BACKGROUND

Please describe your company and position.

I am the CTO of Vasobeat

Describe what your company does in a single sentence.

Electro-Mechanical Engineering design for volume production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iGex Solutions to accomplish?

• IOS App
• Android App
• Website

SOLUTION

How did you find iGex Solutions?

Online Search

Why did you select iGex Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from iGex Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed the iOS and Android mobile apps along with a website that interfaces with our custom iOT device. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working apps and website that meet the requirements laid out in the SOW. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive. Even though the project was delayed due to hardware issues, they were patient and worked with our timing. 

What was your primary form of communication with iGex Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very dedicated to the project with a strong work ethic to get it completed even when there were difficult challenges to overcome. 

Are there any areas for improvement or something iGex Solutions could have done differently?

Nothing comes to mind at the moment. 

BACKGROUND

Please describe your company and position.

I am the Owner of Distill Design

Describe what your company does in a single sentence.

We create strategic branding, logos, websites, editorial designs, and impactful photography that elevate your brand's visual presence and drive engagement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iGex Solutions to accomplish?

• Develop and customize a Laravel-based website tailored to the client's specific business requirements.
• Integrate and manage complex backend functionality, including databases, user management, and custom features within the Laravel framework.
• Provide consistent technical support and ongoing Laravel development services to ensure website stability, security, and optimal performance.

SOLUTION

How did you find iGex Solutions?

Referral

Why did you select iGex Solutions over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from iGex Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Detailed Scope of Work
1. Custom Laravel Website Development

Developed a fully customized, responsive website built using the Laravel framework.
Implemented secure user authentication and profile management systems.
Ensured seamless functionality across desktop, tablet, and mobile devices.
2. Comprehensive Product Catalog System

Built an extensive product catalog capable of handling over 1,000 products.
Integrated advanced filtering, search, and categorization features for efficient product discovery.
Structured detailed product pages, incorporating images, descriptions, specifications, and downloadable technical documents (e.g., SDS spec sheets).
3. Database Design and Backend Administration

Created an optimized database architecture in Laravel for streamlined management of large product datasets.
Developed an intuitive admin panel allowing easy product data entry, updates, and content management.
Integrated customized fields and functionality to support extensive product attributes and technical specifications.
4. Deployment and Hosting

Migrated the website from a development/testing environment to a live beta hosting environment.
Performed comprehensive testing to ensure functionality, security, and performance prior to official launch.
5. Client Training and Documentation

Provided instructional resources, including recorded FAQ videos and training documentation for client staff to independently manage products and content within Laravel’s backend interface.
6. Ongoing Technical Support and Maintenance

Provided continuous technical support, addressing issues and making adjustments in Laravel backend systems.
Coordinated with external development resources (iGex Solutions) for specific backend tasks, custom features, and ongoing maintenance.
 
Summary of Key Deliverables:
✅ Custom-built, responsive Laravel website.
✅ Robust, scalable product catalog management system.
✅ Advanced backend administrative interface.
✅ Website deployment to client’s hosting environment.
✅ Training resources and client support documentation.
✅ Continuous technical support and Laravel-specific feature development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Here are clear, measurable outcomes demonstrating the project's progress and success:

Successful Deployment:
The website was moved from development to a live beta hosting environment, confirming technical readiness and marking a significant milestone towards completion.
Enhanced Product Management Capability:
Delivered a scalable backend system able to efficiently manage and categorize more than 1,000 products, significantly improving content organization and product discoverability.
Improved Client Autonomy:
Provided comprehensive training and documentation, enabling the client to independently manage ongoing product updates and site maintenance tasks.
Technical Issue Resolution:
Successfully addressed backend integration challenges through collaboration with external developers (iGex Solutions), ensuring the stability and robustness of the Laravel-based system.
Increased Client Engagement:
The client actively engaged in product data entry and website management, demonstrating effective knowledge transfer and utilization of delivered systems and documentation.
These measurable outcomes clearly demonstrate progress, readiness for launch, and client empowerment, indicating successful project advancement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management Overview:
iGex Solutions demonstrated a structured project management approach throughout the development phase, regularly providing updates and clearly communicating progress and roadblocks.

Timeliness of Delivery:
Overall, most development tasks were completed within reasonable timeframes. However, some deliverables experienced delays, primarily due to:

Unanticipated changes in project scope.
Additional backend complexities identified mid-project.
While timelines occasionally extended beyond original estimates, the team was proactive about communicating these adjustments clearly and transparently.

Responsiveness to Needs:
iGex Solutions was consistently responsive to our feedback and support requests. They promptly acknowledged concerns, provided clear explanations, and offered practical solutions. Their willingness to collaborate closely and make necessary adjustments based on our requirements played a critical role in keeping the project on track.

Summary:
✅ Regular, clear communication.
⚠️ Some timeline adjustments due to evolving project complexity.
✅ Highly responsive, flexible, and solution-oriented.
Overall, their project management was reliable, and their responsiveness to our evolving needs contributed positively to the project's progress.

What was your primary form of communication with iGex Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Technical Expertise and Problem-Solving:
Their depth of expertise in Laravel stood out clearly. They consistently provided effective solutions to complex backend integration challenges that arose throughout the project.

2. Responsiveness and Flexibility:
Their ability to quickly adapt to changes, combined with proactive communication, made collaboration seamless and highly productive.

3. Transparency and Reliability:
They maintained an impressive level of transparency regarding timelines and issues, building trust and confidence throughout the partnership.

 
These qualities made them a particularly valuable development partner, differentiating them from other providers we’ve worked with. 

Are there any areas for improvement or something iGex Solutions could have done differently?

1. Clearer Initial Project Estimation:

Although responsive overall, clearer initial timelines and more precise scope estimation would help avoid timeline adjustments during development.
2. Proactive Issue Identification:

Earlier identification and proactive communication of potential backend complexities could help prevent delays and better manage client expectations.
3. Streamlined Communication:

While communication was generally strong, implementing a more structured status-update approach, such as weekly check-ins or dashboards, would further enhance clarity.
Overall, these adjustments would refine an already effective process and further elevate client satisfaction. Their responsiveness, strong technical expertise, and flexible approach make them easy to recommend to others looking for dependable web development support.