Selecto

Can you share any outcomes from the project that demonstrate progress or success?

We received a convenient web-platform with the holistic system for building online business that is easy to edit and fit into sellers need. We continue to communicate with Selecto because they are willing to support us and understand if the product really helps users. We have a lot of new customers with positive feedback. And we are working on analyzing and systematizing the progress for further strategic steps.

How effective was the workflow between your team and theirs?

There is a lot of work to be done, from onboarding to system management to website management, payment management etc. We worked with Selecto design with constant dialogue that allowed us to come up with the most convenient solutions. Selecto's work is based on a Time & Material approach. They are always involved not only in the scope of work but also in suggestions for improvement of our company.

What did you find most impressive about this company?

Selecto has confident expertise in the field of design and user experience. Their core competency is recognizing users pain point and soothing it with a digital solution.

Are there any areas for improvement?

We are entirely satisfied with the result of the work they did. And we continue to request Selecto for consulting us about usability as they know our product in detail. Also, we recommend them as a reliable design agency for our customers who need sophisticated product design.

Can you share any outcomes from the project that demonstrate progress or success?

We received a well-designed mobile and web platform that we keep on further development (https://dahlskincare.co.uk/). Discovery and design phase delivered on a high level. Selecto continues to communicate with us because we want them to work on our product further.

How effective was the workflow between your team and theirs?

We worked on a product like one team. Selecto designers are dedicated to the project. We are in touch on a very frequent basis that allowed us to achieve an amazing result. The design process started with research and then we had frequent workshops that allowed us to implement needed steps gradually.

What did you find most impressive about this company?

Selecto has great expertise in e-commerce and business automation design. I’ve got a lot of insights and suggestions I didn’t expect to receive on a starting point. Their team is proactive, hardworking and always aspire to create the best possible service, so I can focus on strategy and rely on them in all questions regarding to digital design.

Are there any areas for improvement?

We are very satisfied with the result of the cooperation. The only thing to add is having more such professional and talented designers to the team.

Can you share any outcomes from the project that demonstrate progress or success?

The deliverables were a mobile and desktop version of the new design in Figma. The deliverable has a clickable prototype and was exported to us so that we can use it to create the software. We are in the early phases of software development and have not yet deployed the new design.

How effective was the workflow between your team and theirs?

Workflow was excellent. Communication and availability were excellent. Very minor adjustment in the early phases of the project due to language and accents and sometimes it was difficult for me to understand everything they said, but this was only a minor issue and only an issue with 1 person on their team and after the first few skype chats, it was not an issue because I became little better at understanding accents. There is an 8 hour time zone difference so we had morning meetings for me and afternoon meetings for them and it was not a problem.

What did you find most impressive about this company?

The responsiveness to feedback, the quality of their work, ability to clearly communicate what will be best for project, ability to work as a team, and a very friendly team to work with. Was very enjoyable. Very professional. Everything was transparent and honest.

Are there any areas for improvement?

No.

Can you share any outcomes from the project that demonstrate progress or success?

The designer was incredibly attentive; he actually listened to our concerns and addressed them correctly. We were very pleased with the outcome.

How effective was the workflow between your team and theirs?

Every day we'd meet with their designer and we'd iterate. I feel it went flawlessly.

What did you find most impressive about this company?

Truly, the designer's attentiveness. In my experience, hiring designers has always been trouble. Many do not listen and go off on their own desires. Our designer stayed focused and directly addressed our needs. Easily the best, easiest-to-work-with designer I've ever had the pleasure to work with.

Are there any areas for improvement?

I was wholly pleased with their work. I have no areas of improvement to suggest.