Purrweb

Please describe your company and your position there.

I’m Head of IT department at JSC Gazstroyprom - Russia´s leading multibusiness company performing a full range of construction works as part of natural gas production, processing and transportation projects.

For what projects/services did your company hire Purrweb, and what were your goals?

We hired Purrweb to build an internal tool for our Security and Analytical departments. Our goal is to optimize the internal process of working with personnel profiles and automate the manual work of our Security department.

How did you select Purrweb and what were the deciding factors?

We’ve found Purrweb upon the recommendation of one of our colleagues. After the initial online discussion Purrweb CTO and COO came to our city for a personal meeting, that was great.

We love the way they dived into our business problems and suggested the possible solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Purrweb have conducted the competitors research to figure out the best practices for our platform realisation, they have analysed the existing services we use to be able seamlessly integrate them to the platform.

After the discovery phase Purrweb came up with the Project Architecture, created the UI/UX design and started the development.

How many people from the vendor's team worked with you, and what were their positions?

1 Manager, 1 QA specialist, 2 back-end devs, 3 front-end devs, 1 UI/UX Designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The development is not finished yet (we have a big roadmap), however the tool is live and it already helped our Security and Analytical departments to work with personnel profiles 20 times faster!

Describe their project management style, including communication tools and timelines.

At the early stages Purrweb team had been providing me with the daily reports of the work planned and done. That was really helpfull in the beginning to keep the work transparent, but later I no longer needed such a detailed reports and we switched to the once-a-week reports.

We use email for reports, Slack and telegram for communication and Jira for Project Management. I have access to all these tools so it’s really convenient to stay updated.

What did you find most impressive or unique about this company?

I admire the flexibility of the Purrweb team. In some cases we needed to push back the arrangements a bit and guys had kindly accommodated all our requests delivering even more than they’d committed to.

I also love the transparency of the working process - I’m always aware of project status and I get an instant reply to every question I ask.

Are there any areas for improvement or something they could have done differently?

Everything is great :)

Please describe your company and your position there.

Role: Head of Product at EventIgnite - Digital Signage Software

For what projects/services did your company hire Purrweb, and what were your goals?

The Purrweb team has helped us develop 2 of our products. At first, we hired Purrweb to add new features and improve the existing versions, however later decided to rebuild them completely, so in the result they built both products from scratch. These are cross-platform apps for event organizers which help them maximize exposure at exhibitions.

One provides visitors with a desktop interface, where they can explore the map (zoom in and out), check the schedule of speakers, get needed info about exhibitors, create checklists and then receive them as an email. The other is a cross-platform app, which is connected with digital displays at Business Events and provides a seamless multimedia experience for event organizers.

The app enables users to design and schedule monitors from the web, using computer, tablet or smartphone. One of the most important points of the project was stability and performance even on low spec devices: 4GB RAM and 2Ghz Celeron processor with 10k exhibitors and 10k stands as a target (almost 3X more than what we initially had).

The software was meant to display event information on large screens and support different screen ratios. Plus, we planned to support a large range of file formats, including video and presentations.

How did you select Purrweb and what were the deciding factors?

I was impressed by their portfolio, so I contacted them and we discussed details on a video call.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, we had an outdated and unsupported WinJS application, and needed to improve it. Purrweb team worked hard to make it as stable as possible, even implemented new features, reworked event analytics as agreed but architecture and code structure didn’t allow us to improve the app as much as we wanted originally.

So, their manager offered to re-write the app completely with a more modern tech stack. We agreed, and it turned out to be a great idea which really took our product to the next level. Purrweb team rebuilt both products from scratch, came up with a highly configurable interface, which allows users to add and manage content on the fly, set up the timetable and update event information, which adapts to any screen size and works stable even on low-spec devices.

How many people from the vendor's team worked with you, and what were their positions?

1 Project Manager + 1 Team Lead + 3 Developers + 2 QA

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software they delivered has helped us reach and serve new customers around the world. The product works very stable, which significantly reduces our support costs. Also, it supports all possible screen sizes, and was successfully used at more than 180 exhibitions held by our clients, including Digital Transformation EXPO Europe 2019 (~ 15 000 visitors), Festival of Marketing 2019 (~ 4000 visitors), Big Data LDN 2019 (~ 7 000 visitors).

Describe their project management style, including communication tools and timelines.

They assigned a Project Manager who was very comfortable to work with - everything was well-communicated, and the process was transparent. They were even able to make suggestions on product improvement, which really worked and took the whole thing to the next level.

What did you find most impressive or unique about this company?

They have a very talented and dedicated team of developers, and the quality of the final product was really-really high. I would definitely recommend Purrweb whether you are looking to build an MVP or a finished product. They are great developers and they will help make your idea a reality.

Are there any areas for improvement or something they could have done differently?

They could perhaps offer a Product Management service on top of everything else

Please describe your company and your position there.

Founder at Weteach

For what projects/services did your company hire Purrweb?

UI/UX Design for an application, which connects students with their tutors.

What were your goals for this project?

I wanted to create a solution which would help students in learning, as well as help tutors share their knowledge in a convenient and modern way. I already had another team who will do the development, so regarding Purrweb my goal was only UI/UX Design.

How did you select Purrweb?

I saw Purrweb on Instagram, and then I also checked their Behance profile - their portfolio is amazing, so I contacted them in DM and we scheduled a video call to discuss the project, our next steps and the whole process.

Describe the project in detail.

This project is an app that connects students with tutors. The student can look for tutors in a subject he/she needs help with. The chosen tutor will give the student personal lessons. Purrweb provided UI/UX Design services, supplying all the deliverables needed for further development.

What was the team composition?

1 Project Manager + 1 Designer

Can you share any outcomes from the project that demonstrate progress or success?

The design is ready, and I can hand it off to developers for further implementation.

How effective was the workflow between your team and theirs?

I don’t do that kind of projects very often, so I don’t have many examples for comparison, however everything was great - their Project Manager was very responsive, it was maximum 2 hours to get a reply from him. I know usually designers don’t like modifications, however this wasn’t the case with Purrweb - they were very patient and comfortable to work with. They made the price and project stages very clear, and I was aware of everything happening on the project.

What did you find most impressive about this company?

They provided a top-notch design, and also they were able to provide me suggestions on how to save budget on later stages, e.g. if we do it this way, it will cost you more on the programming stage, and so on. I’ve already recommended Purrweb to all my friends who may need UI/UX Design - I even annoyed them trying to make them check out Purrweb’s Instagram profile. I know that 10 out of 10 exists only in a perfect world or a vacuum, however these guys are really close to it. They even exceeded my expectations.

Are there any areas for improvement?

Just one suggestion - maybe they could have asked more questions about the project in the beginning. However, communication was great and they provided awesome results after all.

Please describe your company and your position there.

I’m a Web Application Security Researcher and CEO of a B2B service that allows checking pass leaks from various sources.

For what projects/services did your company hire Purrweb?

I hired Purrweb to create a user friendly interface for my web product. (UX)

What were your goals for this project?

My goal is to build an MVP and test my idea. And design is the first step to that goal.

How did you select Purrweb?

I was impressed by Purrweb’s Portfolio (on dribbble.com) and their expertise at UI/UX design, so I wanted my product to be the same quality. They also came back to me with the response very quickly and the communication was great from the very beginning.

Describe the project in detail.

Purrweb has created the UI and UX design for my product. They’d started with the project mindmap and wireframes, made sure the user flows are correct and nothing is missed. Then they came up with the visual part and applied it to all the screens.

What was the team composition?

At first I contacted Sergey, who collected my ideas and showed me examples. There were 1 designer and 1 Project Manager working on my project.

Can you share any outcomes from the project that demonstrate progress or success?

The most complex part of my project was the information visualisation. As I’m a tech-guy, it was tough for me to imagine how it should look like. The guys from Purrweb have helped me with that and the visualization they created will help my future users to easily navigate through the platform.

How effective was the workflow between your team and theirs?

I love my assigned project manager, she is nice and communicates clearly. I was always aware of the project current stage, we had regular video calls and feedback sessions.

What did you find most impressive about this company?

Purrweb has an impressive portfolio of really beautiful UI/UX works. I also love the way they were working with my feedback and comments on the work done. The improvements were quick and the result is perfect.

Are there any areas for improvement?

I’d probably prefer the designer to attend the video calls together with me and PM. On the other hand, I understand it could be time consuming and distract the designer from their daily tasks.

Please describe your company and your position there.

We build software for teams and I led the product development of a new game.

For what projects/services did your company hire Purrweb?

We hired Purrweb to help implement our product ideas into a coherent design. Purrweb supported both UX and UI processes and produced high-resolution mock-ups for us to use in development.

What were your goals for this project?

We wanted a clean design that supported our goals with functionality, usability and branding.

How did you select Purrweb?

We searched online for UX/UI design agencies. We selected Purrweb as they offered a blend of.

• Design appeal - with a high-quality design portfolio
• Experience - they had experience working on similar projects -
• Responsiveness - their communication during the sale was excellent
• Price - they were priced competitively against the alternatives

Describe the project in detail.

We presented Purrweb with product wireframes and Purrweb turned the wireframes into a product and brand.

Purrweb helped us evolve the product design, create our branding and provided the design implementation specification for building our product.

What was the team composition?

We had an account manager and she acted as our single point of contact for the project. She was first class. She managed the designer, who performed all of the work.

Can you share any outcomes from the project that demonstrate progress or success?

It is too early to provide tangible project results, however the work Purrweb performed exceeded our expectations and so we hope to be able to report on results in the coming months.

How effective was the workflow between your team and theirs?

Our project manager was excellent. We had a weekly Zoom call and almost daily communication with her through email and WhatsApp.

She provided project updates and presented the latest work and she was very responsive to feedback.

What did you find most impressive about this company?

Purrweb have incredibly talented designers and a team of excellent communicators around them.

Are there any areas for improvement?

We have been more than satisfied with every element of their work.

Please describe your company and your position there.

I'm the Chief Operations at Informatel. Informatel has been a leader in the telecommunications sector for over 30 years, helping clients connect with their customers through proven and emerging technologies.

For what projects/services did your company hire Purrweb, and what were your goals?

We hired the Purrweb team to design a web platform for building SMS/email campaigns for people with little or no coding experience, especially for small business owners who want to link a marketing campaign to a website and promote themselves by increasing the traffic load of new customers.

Our goal was to create a web-based service for people with little or no coding experience, with a user-friendly interface, which would be a more accessible, convenient, and transparent solution than the existing alternatives. As for Purrweb, our goal was to create UI/UX design, because we already had a development team working on the project.

How did you select this vendor and what were the deciding factors?

I published a UI/UX design job post on Upwork, and received about 50 bids in several hours, however I stopped at Purrweb without even shortlisting others - I liked their portfolio and was happy about the fact that they had solid experience designing apps with CRM features.

We signed an NDA and scheduled a call after a few messages, and discussed my ideas and their approach in more detail. They offered me to start with a test contract to check our working relations. By the end of the test period, I was happy with everything, so we continued working together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They’ve created the UI/UX design from scratch, based on the list of competitor apps which I’ve pointed out for reference. Their manager combined my ideas and competitors’ best practices, and together with the designer they transformed it into an outstanding and unique concept.

We even extended our contract and decided to add a landing page builder to the project. It was nice working with the Purrweb team, due to their great communication skills and perfect working ethics. They provided the highest quality deliverables, always on time, along with detailed reports after every update.

How many people from the vendor's team worked with you, and what were their positions?

• 1 Project Manager
• 1 Designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

PurrWeb provided us with a complete service solution for designing our customer-facing platform, so we can launch our platform as soon as we finish the development part. We’ll come back to this team for further enhancements and design of new features, and I would recommend them to everyone who looks for an awesome UX/UI team.

Describe their project management style, including communication tools and timeliness.

The work was organized in weekly sprints, and we’ve had video conferences after every sprint to track progress and share ideas. Thanks to the product manager's presence on the project, I didn’t have to worry about short-term daily management at all, which was great. However, I’ve always had the full picture of what’s going on.

They provided brilliant results, the working process was transparent, and their punctuality was perfect - so I would say that Purrweb’s management effectiveness is 100%.

What did you find most impressive or unique about this company?

They are extremely talented, as well as upfront and honest. Their attention to detail, and care on a whole, was of the highest level - Purrweb is a very client-oriented team.

Are there any areas for improvement or something they could have done differently?

Nothing to add from my experience - everything was well managed, well executed, and communication was solid.

Please describe your company and your position there.

CEO & Founder at Promile.me We help interior designers and architects to centralize and streamline work and communication at design projects.

For what projects/services did your company hire Purrweb?

I hired them to design a web application for interior design professionals, which would help with management of renovation projects.

What were your goals for this project?

Our goal was to build an application with a user-friendly interface from scratch, which would be a more accessible, convenient and transparent solution than the existing competitor apps.

How did you select this vendor?

I was searching for a web design provider on Dribbble and Behance, and I saw Purrweb team portfolio there. I liked their style and contacted them to arrange a call. We had a talk and they offered me to start with a test contract to check our working relations and compatibility. By the end of the test period, I was happy with everything, so we continued working further in the same direction.

Describe the project in detail.

They created the UI/UX design from scratch. I described my ideas to the Project Manager, and she translated it to the designers, who processed it with their own vision and came up with a great concept. We are working with Purrweb almost a year and this year showed us how difficult it is to find the right design provider and how easy and efficient it is to work if you have one.

What was the team composition?

1 Project Manager + 1 Designer

Can you share any outcomes from the project that demonstrate progress or success?

Design is finished and is already in production. Purrweb design team has created an awesome design for our project, which includes convenient interface logic for users, and beautiful visual style. I am 100% sure that working with Purrweb will make the journey to your goals easy and secure, just like it did for us.

How effective was the workflow between your team and theirs?

They invited project manager to the project, and the team worked in weekly sprints. By the end of each sprint they provided results and detailed reports, and we discussed our progress on video calls with screen shared. Everything was perfect, on-time and well communicated.

What did you find most impressive about this company?

The Purrweb team is very customer-oriented. They keep deadlines and have perfect work ethics and communication skills - I really enjoyed our collaboration! And most importantly, they provided the results of highest quality, so I’ll surely come back to them with other projects in the future.

Are there any areas for improvement?

There is always something to improve, but I cant recap anything major.

Please describe your company and your position there.

I'm CEO of the company. I'm fully responsible for business development strategy, new employees onboarding and financial part of the business. I'm also heavily involved into the process of negotiations on the next investment rounds and regular communication with current investors.

For what projects/services did your company hire Purrweb?

I needed a team who could build a product from scratch (we had preliminary design and name though). It was important for me that the vendor could provide both design and development services. So, that's basically where Purrweb were helpful with.

What were your goals for this project?

My goal was to come up with such a solution that could be simple and easy to use, but at the same time really functional. UI/UX design was one of the top priorities as the app is supposed to be used by tech savvy audience.

How did you select this vendor?

I came across dribbble website, was searching some potential designs that could be used for my app. By this criteria I shortlisted around 5 companies from different regions like Ukraine, India, Russia, US. I left requests for all of the companies and Purrweb replied first, we had a quick call with them for 20 minutes and after the breakdown and estimate I decided to move forward with them. There were no second thoughts even after other companies replied to my request.

Describe the project in detail.

Once I selected the vendor, we initiated the UI/UX stage, during which we came up with a full design of the mobile app. Then Purrweb assigned the development team and went through the process in short iterations with regular feedback and test builds that I could play with on my own phone.

What was the team composition?

I communicated with manager Elena mostly. But behind the scene there were also a team of devs, I think it consisted of 3 devs and 1 QA manager. There was also a designer. In case of any urgent questions I was also able to contact Purrweb's COO, that was really convenient in a couple of cases.

Can you share any outcomes from the project that demonstrate progress or success?

There is no much success yet and we are going to release the app in the upcoming weeks. But at this stage I was already able to do a couple of great things: 1) I was able to raise the 2nd round of investments (around $350k) 2) Also agreed on a pilot project with Moscow transport providers to place our 100 powerbank renting kiosks at subway stations around the city.

How effective was the workflow between your team and theirs?

We communicated a lot. The communication happened via phone and telegram, I received regular updates. At one point, my wife even started suspecting me that there is too much communication!

What did you find most impressive about this company?

I learned a lot about the mobile app development process. At the same time I was very proactive in providing feedback for UX optimisation and guys were actively applying my comments. In the past I had experience collaborating with other development vendors and I know how difficult it could be for a team to accept comments/feedback. This time I felt easy and openness in terms of accepting and implementing most of the suggestions.

Are there any areas for improvement?

It's a tough question. I can't remember anything I can right away come up with. I loved the flexibility Purrweb team provided.

Please describe your company and your position there.

I am the founder of the startup company mobile lifestyle company. It is a mobile app used to encourage safe and effective practice habits to avoid performance-related musculoskeletal disorders (PRMD) in musicians.

For what projects/services did your company hire Purrweb?

We needed to build an app prototype to test out the concept of the app.

What were your goals for this project?

To get a working app prototype to start testing out features users would find functional.

How did you select this vendor?

I used UpWork to select vendors for this project. I ended up choosing Purrweb because they had experience in developing health and music-related mobile apps already.

Describe the project in detail.

Once we selected this vendor, we agreed to first create a wireframe of the app's main feature, which was a timer with breaks and scheduled blocks for practicing. I gave documents regarding app contents, a very rough wireframe, and performance injuries. In the end, I got an app prototype (both for Android and iOS) which included the timer feature, as well as a simple placeholder for the exercises and stretches.

What was the team composition?

Throughout the project, I spoke primarily to the UI/UX designer (for app design and structure), the project manager, and the business manager (for financials). I would typically meet with them once a week on Skype or Zoom for updates, and daily updates would be made to me by the project manager via Skype.

Can you share any outcomes from the project that demonstrate progress or success?

Although the project is still a working progress, I've currently received positive feedback from users who have tried out the app prototype.

How effective was the workflow between your team and theirs?

The project manager has given me daily updates regarding the app development process, Additionally, the UI/UX designer was clear their communications, and was quick to respond to any questions and/or suggestions I may have. Overall, the workflow was very effective and clear.

What did you find most impressive about this company?

I was impressed by their communication and in-depth knowledge of app development. They were problem-solving orient and very patient whenever problems came up.

Are there any areas for improvement?

Again, everything can be done more effectively and efficiently, but I was very happy with the process and result of this project.

Please describe your company and your position there.

I am the CEO of an entertainment-technology company focused on providing consumers with seamless ticketing, access control, and cashless transaction products for live-events and other festivals.

For what projects/services did your company hire Purrweb?

I hired Purrweb to help us design a number of UI/UX interfaces for mobile and tablet applications. These apps are used by consumers and vendors in the field at music festivals.

What were your goals for this project?

Our goals for this project were to design and develop an interface that was simple and easy to use, while still meeting all the technical requirements of the product.

How did you select this vendor?

My team reviewed the work of a number of different UI/UX designers and ultimately decided on Purrweb for the given mix of price and quality.

Describe the project in detail.

Leading up to the project, Purrweb asked a number of questions and worked with us to determine exactly the type of product we wanted to build.

What was the team composition?

I personally managed and oversaw the back and forth between our team and Purrweb.

Can you share any outcomes from the project that demonstrate progress or success?

We met our deadlines and were able to demonstrate the product successfully.

How effective was the workflow between your team and theirs?

Working with their team was easy and responsive.

What did you find most impressive about this company?

The attention to detail by all of the team members that were involved was impressive. 

Are there any areas for improvement?

None that come to mind for now.