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Top User Research Companies

Understanding your users is the fastest way to create products people love. Clutch connects you with leading user research agencies that turn real user insights into actionable product decisions. Every provider on our platform is vetted through in-depth client reviews, detailed case studies, and a proprietary scoring methodology, so you can focus on partners who deliver measurable impact. Use the filters to sort firms by budget, location, industry focus, and more—whether you need a team in the United States, the United Kingdom, or Canada. Start comparing portfolios, methodologies, and ratings to find the best fit for your next round of user interviews or usability testing.
Ratings Updated: July 18, 2026
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17,311 Companies

User Experience Focus: User Research

List of the Top User Research Firms

  • Blue Horn Technologies Logotype

    Blue Horn Technologies

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    10% Custom Software Development +7
    10% E-Commerce Development
    10% Low/No Code Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development
    5% Cybersecurity
    5% Pay Per Click

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Launched in 2005, Blue Horn Technologies is a mobile app development company. The agency specializes in Mobile App Development and Social Media Marketing.

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  • Bigwals Logotype

    Bigwals

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    50% Mobile App Development
    10% Graphic Design +2
    10% Low/No Code Development
    10% Web Development

    Focus Areas

    30% User Research
    45% UX Strategy
    25% Usability Testing

    Bigwals is a mobile app development company. The firm is in winter park, Florida. Their team provides Mobile App Development and UX/UI Design.

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  • BEP BE PARTNERS Logotype

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    10 - 49
    Las Condes, Chile

    Services provided

    10% UX/UI Design
    35% Web Development
    15% E-Commerce Development +5
    15% Email Marketing
    10% Logo
    5% Corporate Photography
    5% Other Digital Marketing
    5% Video Production

    Focus Areas

    45% User Research
    55% UX Strategy

    BEP BE PARTNERS offers website development and podcast streaming services. The overall feedback highlights their professional and timely delivery, with particular commendation for their speed and efficiency. Clients appreciate the value for cost and effective project management provided by the BEP BE PARTNERS team.

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  • WhyNameIT Logotype

    WhyNameIT

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    15% UX/UI Design
    25% Branding
    20% Graphic Design +4
    10% Low/No Code Development
    10% Packaging Design
    10% Product Design
    10% Web Design

    Focus Areas

    45% User Research
    35% Usability Testing
    20% UX Strategy

    WhyNameIT is a branding firm. Their team is based in Hyderabad, India and offers Branding and Web Design.

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    $1,500 For website design and UI/UX research $2,500 Application UI/UX Design $4,500 Entire bundle of web and multi device UI/UX

    The ultimate UI/UX Package for your next idea

    Bring your idea from incubator to the market with the responsive UI/UX built by us. With relentless research and a modern design approach, we build designs that are timeless. Let's build a synergy together and make your next idea POSSIBLE
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  • XS Multimedia Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Lungsod Quezon, Philippines

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Content Marketing
    10% Digital Strategy
    10% Graphic Design
    10% Marketing Strategy
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Focus Areas

    30% User Research
    35% UX Strategy
    35% Usability Testing

    XS Multimedia, an Advertising company, is based in Lungsod Quezon, Philippines. They specialize in Advertising and Branding and were founded in 2012.

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  • Elegant IT Limited Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    ঢাকা, Bangladesh

    Services provided

    60% UX/UI Design
    40% Video Production

    Focus Areas

    30% User Research
    60% UX Strategy
    10% Usability Testing

    Based in ঢাকা, Bangladesh, Elegant IT Limited is a small UX design company. The team offers UX/UI Design and Video Production.

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  • Nolte Logotype

    4.6 15 reviews
    $25,000+
    $100 - $149 / hr
    10 - 49
    Ciudad de México, Mexico

    Services provided

    10% UX/UI Design
    20% Business Consulting
    20% Custom Software Development +3
    20% Mobile App Development
    15% AI Development
    15% Web Development

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Nolte is a versatile digital agency specializing in web development, app creation, branding, and digital design services. Reviewers consistently praise their professionalism, project management, and ability to deliver high-quality results, with over 90% of reviews being positive. Notably, 80% of clients commend Nolte's responsiveness and commitment to understanding client needs, which has fostered long-term partnerships and high client satisfaction.

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    Reviews mention Team players

    Clients consistently praise Nolte for their collaborative approach, emphasizing their strong team dynamics and effective communication. One client highlighted the hands-on involvement of Nolte's CEO, which fostered a partnership mentality. Feedback noted that the team worked seamlessly with the client's internal designers, demonstrating their adaptability and commitment to shared goals. Overall, the sentiment reflects a positive view of Nolte as team players who prioritize client collaboration and engagement.
    • Web Dev for Integrated Marketing Communications Firm
      4.0 May 22, 2017

      The CEO and founder of Nolte has a hands-on approach, working with clients from the bottom up, ensuring a comprehensive understanding of the project. We were given recommendations from both the SEO team and a social perspective, showcasing their collaborative nature. It was more of a partnership, and we were given the next steps to evaluate after the site was built.

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    Industry Experience

    Nolte has garnered positive feedback across multiple industries, showcasing their expertise particularly in Real Estate, Information Technology, Education, Advertising & Marketing, Manufacturing, Media, Financial Services, and Energy & Natural Resources. Clients consistently praise their branding, website development, and project management capabilities, noting their ability to tailor solutions to specific industry needs. Overall sentiment indicates that Nolte is especially well-suited for projects requiring creative design and technical development, making them a valuable partner for businesses looking for cohesive branding and user-friendly digital solutions.

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    Real estate Financial services Information technology Education Manufacturing Arts, entertainment & music Energy & natural resources Advertising & marketing Consulting Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Nolte as providing good value for money, with many projects costing under $10,000 and yielding high-quality results. One client noted their branding project was completed efficiently and exceeded expectations for the price. Another reported that the website redesign and maintenance cost around $10,000, with significant improvements noted. However, larger projects, such as an app development at $75,000, were also highlighted, indicating flexibility in pricing based on project scope. Overall, feedback reflects satisfaction with the balance of cost and quality.
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  • OOZE Logotype

    5.0 1 review
    $75,000+
    $300+ / hr
    2 - 9
    Porto, Portugal

    Services provided

    15% UX/UI Design
    60% Web Design
    25% Branding

    Focus Areas

    30% User Research
    70% UX Strategy

    OOZE is a design and branding agency specializing in website overhauls, brand identity design, and ongoing support. Client feedback highlights their exceptional talent, timely delivery, and collaborative project management. With 100% positive feedback, clients particularly commend OOZE's design creativity and ability to exceed expectations.

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    Industry Experience

    Ooze has demonstrated expertise in the information technology sector, specifically in cybersecurity. Clients commend their exceptional design skills and collaborative approach, particularly in website revamps and brand identity projects. Feedback indicates strong performance in project management and communication. Overall, the sentiment is highly positive, showcasing Ooze's impactful contributions to enhancing brand presence and customer satisfaction within the technology industry.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed strong satisfaction with ooze's cost-effectiveness and the value they provide. One reviewer noted that the team delivered an impressive website overhaul and brand identity design, resulting in positive feedback from customers and partners. The company's pricing is perceived as fair given the high-quality work and collaborative approach, with clients emphasizing the unmatched talent of the team. Overall, the sentiment indicates that ooze offers excellent value for money.
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  • LogicsHorizon Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Chester, England

    Services provided

    10% UX/UI Design
    20% IT Staff Augmentation
    15% Mobile App Development +7
    14% Low/No Code Development
    10% Custom Software Development
    10% E-Commerce Development
    10% Web Development
    5% AI Development
    5% Blockchain
    1% BI & Big Data Consulting & SI

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Established in 2021, LogicsHorizon is an IT staff augmentation company. Headquartered in Chester, England, the team offers IT staff augmentation and Custom Software Development.

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  • InnovationSync Logotype

    InnovationSync

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49

    Services provided

    60% UX/UI Design
    20% Branding
    20% Marketing Strategy

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    InnovationSync is an UX agency established in 2020. Their services include UX/UI Design and Branding.

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  • Alokin Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Thiruvananthapuram, India

    Services provided

    10% UX/UI Design
    20% API Development
    20% Custom Software Development +4
    20% Web Development
    15% Microservices Architecture Services
    10% Mobile App Development
    5% AI Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Alokin is a software development company founded in 2011. Their services include Custom Software Development and Web Development.

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  • Promptworks Logotype

    4.6 14 reviews
    $50,000+
    $200 - $300 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    20% UX/UI Design
    40% Custom Software Development
    40% Mobile App Development

    Focus Areas

    33% User Research
    34% UX Strategy
    33% Usability Testing

    Promptworks is a distinguished software consulting boutique headquartered in Philadelphia. With unmatched technical chops and a serious commitment to elegant user experience, we deliver high-quality

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  • Lunar Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Bristol, England

    Services provided

    20% UX/UI Design
    40% Custom Software Development
    40% Web Development

    Focus Areas

    25% User Research
    40% UX Strategy
    35% Usability Testing

    Launched in 2018, Lunar is a software development company. The team specializes in Custom Software Development and Web Development.

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  • Sajak & Farki Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Calgary, Canada

    Services provided

    10% UX/UI Design
    25% Branding
    15% Logo +7
    10% Low/No Code Development
    10% Packaging Design
    10% Web Design
    5% Digital Strategy
    5% Email Marketing
    5% Graphic Design
    5% Social Media Marketing

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Sajak & Farki, a branding agency, specializes in Branding and Web Design. The agency is in Calgary, Canada.

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  • Key Software Services Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Gurugram, India

    Services provided

    10% UX/UI Design
    50% Mobile App Development
    30% Web Development +1
    10% Low/No Code Development

    Focus Areas

    50% User Research
    25% UX Strategy
    25% Usability Testing

    Key Software Services, an application development firm, focuses on Mobile App Development and Web Development. The company is based in Gurugram, India and Thanesar, India.

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  • Sito Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Ljubljana, Slovenia

    Services provided

    45% UX/UI Design
    45% Product Design
    10% Market Research

    Focus Areas

    35% User Research
    35% UX Strategy
    30% Usability Testing

    Sito is an UX design company. The small Ljubljana, Slovenia-based team offers UX/UI Design and Product Design. The agency was launched in 2000.

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  • End To End User Research Logotype

    Not yet reviewed

    Undisclosed
    $200 - $300 / hr
    10 - 49
    Houston, TX

    Services provided

    100% UX/UI Design

    Focus Areas

    50% User Research
    40% Usability Testing
    10% UX Strategy

    Launched in 2017, End To End User Research is an user experience design agency. The team provides UX/UI Design.

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  • Coditas Technologies Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    250 - 999
    Pune, India

    Services provided

    30% UX/UI Design
    30% Custom Software Development
    20% Mobile App Development +3
    10% Enterprise App Modernization
    5% BI & Big Data Consulting & SI
    5% Cloud Consulting & SI

    Focus Areas

    40% User Research
    40% Usability Testing
    20% UX Strategy

    Established in 2014, Coditas Technologies is a midsize Pune, India-based UX agency. Their team specializes in UX/UI Design and Custom Software Development.

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  • User Experience Design Studio (UXDS) Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Greater Noida, India

    Services provided

    50% UX/UI Design
    20% Web Design
    20% Web Development +1
    10% Graphic Design

    Focus Areas

    34% User Research
    33% UX Strategy
    33% Usability Testing

    User Experience Design Studio (UXDS) is an user experience design agency. Established in 2012, the firm provides UX/UI Design and Web Design.

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  • Devtrios Logotype

    Devtrios

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% Custom Software Development +2
    20% Web Development
    10% Blockchain

    Focus Areas

    30% User Research
    35% UX Strategy
    35% Usability Testing

    Devtrios is a leading web and mobile app development company in London, specializing in custom software solutions and digital marketing services. We help businesses of all sizes unlock their online

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  • Coffee IT Logotype

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    10 - 49
    Utrecht, Netherlands

    Services provided

    10% UX/UI Design
    50% Mobile App Development
    30% Web Development +2
    5% Mobile & App Marketing
    5% Web Design

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Launched in 2014, Coffee IT is a mobile application development firm. Their services include Mobile App Development and Web Development.

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  • Lunchbreak Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Southwick, MA

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    30% User Research
    55% UX Strategy
    15% Usability Testing

    Lunchbreak is a web design company. The small Southwick, Massachusetts-based team provides Web Design and UX/UI Design. The agency was launched in 2017.

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  • Bit Finer Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Tallinn, Estonia

    Services provided

    70% UX/UI Design
    10% Mobile App Development
    10% Web Development +2
    5% Branding
    5% Digital Strategy

    Focus Areas

    30% User Research
    60% UX Strategy
    10% Usability Testing

    User experience design agency Bit Finer provides UX/UI Design and Mobile App Development. They are headquartered in Tallinn, Estonia.

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  • Cedexperts Logotype

    Cedexperts

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    20% Web Design
    20% Web Development +4
    15% Custom Software Development
    10% API Development
    10% Low/No Code Development
    5% Mobile App Development

    Focus Areas

    35% User Research
    35% UX Strategy
    30% Usability Testing

    Cedexperts is a web design agency. Their small team is in Sheridan, Wyoming and Sheridan, Wyoming and provides Web Design and UX/UI Design. The company was launched in 2015.

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  • Opium Works Ltd Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Nicosia, Cyprus

    Services provided

    15% UX/UI Design
    15% Advertising
    15% Branding +4
    15% Content Marketing
    15% Search Engine Optimization
    15% Social Media Marketing
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Opium Works Ltd is an Advertising company. They are located in Nicosia, Cyprus and have small team. They specialize in Advertising and Branding.

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  • Techjet Logotype

    3.5 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Bengaluru, India

    Services provided

    10% UX/UI Design
    40% IT Staff Augmentation
    10% Custom Software Development +5
    10% Mobile App Development
    10% Product Design
    10% Web Development
    5% Application Testing
    5% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Techjet is a service provider that was engaged to complete web development tasks such as platform migration and content updates. However, the company has received overwhelmingly negative feedback, with 100% of reviewers reporting fraudulent behavior, including taking payments without completing projects and blocking further client communication.

    See all 2 projects

    Industry Experience

    Techjet has worked primarily within the Arts, Entertainment & Music industry, providing web development services. However, feedback highlights significant concerns regarding reliability and professionalism, with a notable review indicating dissatisfaction due to incomplete work and financial misconduct. Overall sentiment in this sector suggests potential clients should exercise caution when considering Techjet for projects, emphasizing the need for thorough vetting given the serious negative experiences reported.

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    Select Industry to see insights

    Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Feedback regarding Techjet's cost and value for money is overwhelmingly negative. One client reported that Techjet 'closed the company and ran off with our money,' indicating a severe lack of accountability and return on investment. Additionally, the same client advised potential customers to be wary, stating that Techjet 'are frauds taking money and running off.' Overall, clients express significant concerns about the company's integrity and the value they provide.
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  • Platinum Seed (Pty) Ltd Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    20% UX/UI Design
    20% Product Design
    20% Web Design +4
    20% Web Development
    10% Search Engine Optimization
    5% Branding
    5% Digital Strategy

    Focus Areas

    30% User Research
    50% UX Strategy
    20% Usability Testing

    Web design agency Platinum Seed (Pty) Ltd is located in Cape Town, South Africa. They offer Web Design and UX/UI Design.

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  • Webnortics Logotype

    4.5 13 reviews
    $1,000+
    Undisclosed
    10 - 49
    Orange, CA

    Services provided

    15% UX/UI Design
    40% Web Development
    30% E-Commerce Development +1
    15% Web Design

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Webnortics is a web development company offering services in website design, logo creation, and digital marketing. Approximately 75% of reviews highlight their responsiveness and affordability, while customer satisfaction varies; 50% of reviews emphasize their dedication and quality, yet 25% point out communication shortcomings and unmet deadlines. The company has a mixed reputation for delivering on project goals.

    See all 13 projects

    Reviews mention Honest

    Clients have consistently highlighted Webnortics' honesty as a key strength, noting it alongside their extensive knowledge of the industry. One client remarked on the company's 'impressive' honesty and effective communication, which contributed to a positive project experience. The overall sentiment reflects satisfaction with transparency and reliability, indicating that these qualities significantly enhance client trust and project success.
    • Logo, Web Design & Dev for Entertainment & Publishing Agency
      5.0 Mar 12, 2024

      The honesty and knowledge of the business are impressive.

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    Industry Experience

    Webnortics has demonstrated expertise across various industries, notably eCommerce, Arts, Healthcare, Financial Services, and Food & Beverage. Clients in eCommerce expressed concerns about project delays and unmet promises, leading to negative sentiment. In contrast, feedback from the Arts and Healthcare sectors praised their communication, patience, and responsiveness, indicating a more favorable experience. Overall, Webnortics is well-suited for projects in Arts and design-heavy industries, while potential eCommerce clients should consider the mixed reviews.

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    Select Industry to see insights

    Healthcare Consulting eCommerce Environmental Services Arts, entertainment & music Other industries Financial services Retail Food & Beverage

    Average Project Cost Breakdown

    Less than $10,000 (11)

    What Clients Have Said

    Clients generally perceive Webnortics as providing good value for money, with many highlighting their competitive pricing and budget compatibility. For instance, one client noted that their pricing fit their budget, while another appreciated the good value for cost. However, some reviews expressed dissatisfaction regarding delivery timelines and additional maintenance fees, indicating a mixed sentiment on overall cost-effectiveness. Overall, while many clients found the initial costs reasonable, some faced challenges with unexpected expenses.
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    More responsive than most other service providers

    Webnortics is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • logotio.agency Logotype

    logotio.agency

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49

    Services provided

    10% UX/UI Design
    20% Branding
    20% Low/No Code Development +5
    10% Business Consulting
    10% Generative AI
    10% Mobile App Development
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Logotio.agency is a branding firm. They specialize in Branding and Low/No Code Development and were launched in 2012. The firm is in Miami, Florida.

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  • Bonaparte Agency Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Porto Alegre, Brazil

    Services provided

    10% UX/UI Design
    15% Advertising
    13% Low/No Code Development +9
    10% Content Marketing
    10% Digital Strategy
    10% Media Planning & Buying
    10% Recruitment Process Outsourcing
    10% Web Design
    5% Generative AI
    5% Graphic Design
    1% Mobile App Development
    1% Web Development

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    In Porto Alegre, Brazil and São Paulo, Brazil, Bonaparte Agency is an Advertising company. They focus on Advertising and Web Design.

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  • Vertex3d Logotype

    5.0 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    Hong Kong , Hong Kong

    Services provided

    30% UX/UI Design
    30% Branding
    20% Graphic Design +2
    10% Logo
    10% Product Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Vertex3d specializes in company branding, advertising, and brand strategy, offering comprehensive services including brand identity creation, graphic design, packaging, and website development. Reviews highlight their ability to deliver high-quality work aligned with client needs, achieving impressive results and exceeding expectations, all while maintaining responsive communication and timely delivery, thus ensuring a memorable and luxurious brand experience.

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  • Interactive Media Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Karachi, Pakistan

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Conversion Optimization +7
    10% Digital Strategy
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Digital Strategy company Interactive Media was established in 2002. The team provides Digital Strategy and Social Media Marketing and is headquartered in Karachi, Pakistan and Karachi, Pakistan.

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  • ATech Solution Limited Logotype

    ATech Solution Limited

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    25% UX/UI Design
    25% Custom Software Development
    25% Mobile App Development +1
    25% Web Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    User experience design company ATech Solution Limited was established in 2021. The firm offers UX/UI Design and Custom Software Development.

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  • DesignShare Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    JAMAICA, NY

    Services provided

    100% UX/UI Design

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    UX company DesignShare was founded in 2024. The company offers UX/UI Design, and is small.

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  • Marvelloux UX/UI Design Studio Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Kazhakkoottam, India

    Services provided

    50% UX/UI Design
    20% Web Design
    15% Graphic Design +1
    15% Product Design

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Marvelloux UX/UI Design Studio is an UX design company. Launched in 2018, the team offers UX/UI Design and Web Design. The firm is headquartered in Kazhakkoottam, India.

    Read more
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  • PM TechHub Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Zagreb, Croatia

    Services provided

    30% UX/UI Design
    35% Web Development
    15% Microservices Architecture Services +3
    10% Business Consulting
    5% Custom Software Development
    5% Search Engine Optimization

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Launched in 2005, PM TechHub is a website development firm. The team offers Web Development and UX/UI Design.

    Read more
    View Profile
  • Hire Frontend Developer India Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Santa Clara, CA

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +5
    10% Blockchain
    10% E-Commerce Development
    10% Low/No Code Development
    10% Other Application Development
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Web design company Hire Frontend Developer India is headquartered in Santa Clara, California and Ahmedabad, India. Their services include Web Design and Web Development.

    Read more
    View Profile
  • Functionary Labs Logotype

    Functionary Labs

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    30% UX/UI Design
    30% Web Development
    20% Mobile App Development +1
    20% Product Design

    Focus Areas

    35% User Research
    50% UX Strategy
    15% Usability Testing

    Functionary Labs is an user experience company. The team offers UX/UI Design and Web Development and is headquartered in Bengaluru, India and Kozhikode, India.

    Read more
    View Profile
  • Huellas Labs Logotype

    Huellas Labs

    5.0 1 review
    $5,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    40% Blockchain
    18% Low/No Code Development +6
    10% Mobile App Development
    10% Web Development
    5% Corporate Training & Coaching
    5% E-Commerce Development
    1% Custom Software Development
    1% Web Design

    Focus Areas

    50% User Research
    25% UX Strategy
    25% Usability Testing

    Huellas Labs offers comprehensive services in User Experience Design (UX), User Interface Design (UI), and blockchain technology, specializing in developing NFT marketplaces. Reviews highlight their strong project management, timely delivery, and responsiveness to client needs, with a particular emphasis on innovation and customization in UX/UI design, resulting in increased user engagement and positive feedback.

    See all 1 projects
    View Profile
  • Virtualsoft Technologies Logotype

    Virtualsoft Technologies

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    15% UX/UI Design
    50% Video Production
    15% Web Design +2
    10% Branding
    10% E-Commerce Development

    Focus Areas

    50% User Research
    50% UX Strategy

    Virtualsoft Technologies is a small Chandigarh, India-based video production agency. The team offers Video Production and Web Design.

    Read more
    View Profile
  • Faitheroic generation Logotype

    Faitheroic generation

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10,000+

    Services provided

    20% UX/UI Design
    20% Digital Strategy
    20% Search Engine Optimization +2
    20% Web Design
    20% Web Development

    Focus Areas

    50% User Research
    30% UX Strategy
    20% Usability Testing

    Established in 2016, Faitheroic generation, a large Digital Strategy company, is located in ohio, Arkansas. Their team specializes in Digital Strategy and Search Engine Optimization.

    Read more
    View Profile
  • Denormalized Bureau Logotype

    Denormalized Bureau

    5.0 3 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    55% UX/UI Design
    15% Web Design
    15% Web Development +2
    10% Low/No Code Development
    5% Graphic Design

    Focus Areas

    65% User Research
    25% Usability Testing
    10% UX Strategy

    Fourdesign offers specialized services in UX/UI design, focusing on website development and enhancement. Reviews highlight their speed, effective communication, and alignment with client values, emphasizing their ability to deliver high-quality, user-friendly websites. Clients commend Fourdesign for their professionalism and ongoing support, noting significant positive outcomes, including increased client engagement and satisfaction.

    See all 3 projects
    View Profile
  • CheckStore E-commerce Experts Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Florianópolis, Brazil

    Services provided

    10% UX/UI Design
    30% Digital Strategy
    10% Advertising +6
    10% E-Commerce Development
    10% Marketing Strategy
    10% Media Planning & Buying
    10% Web Design
    5% Logistics & Supply Chain Consulting
    5% Warehousing & Distribution

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    CheckStore E-commerce Experts is a Digital Strategy company headquartered in Florianópolis, Brazil. They specialize in Digital Strategy and Advertising.

    Read more
    View Profile
  • Product design team Brele Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Yerevan, Armenia

    Services provided

    60% UX/UI Design
    30% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    40% Usability Testing
    25% UX Strategy

    Founded in 2012, Product design team Brele is an user experience agency. The team provides UX/UI Design and Web Design.

    Read more
    View Profile
  • oos Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Cleveland, OH

    Services provided

    15% UX/UI Design
    30% Custom Software Development
    15% Mobile App Development +7
    10% Web Development
    5% Branding
    5% Business Consulting
    5% Graphic Design
    5% IoT Development
    5% Search Engine Optimization
    5% Web Design

    Focus Areas

    35% User Research
    45% UX Strategy
    20% Usability Testing

    Oos is a small software development firm based in Cleveland, Ohio. Their services include Custom Software Development and UX/UI Design.

    Read more
    View Profile
  • Tipstat Infotech Logotype

    4.6 5 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49
    Bengaluru, India

    Services provided

    10% UX/UI Design
    25% Custom Software Development
    20% Generative AI +3
    20% Mobile App Development
    15% Web Development
    10% AI Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Tipstat Infotech is a company specializing in software implementation and development, with expertise in digital interface design and UX/UI Design. Reviews indicate a 100% positive client experience, highlighting their punctuality, effective project management, and ability to deliver satisfactory results. Clients praise their capability to stay on schedule and willingness to continue future collaborations.

    See all 5 projects

    Reviews mention Timely

    Tipstat Infotech has received positive feedback regarding their timeliness, with clients noting their reliability in communication and project execution. One client highlighted that the development team successfully operated in an agile environment without delays, meeting all deliverables on time. However, there was a mention of a minor communication issue related to staffing changes, indicating room for improvement in this area.
    • Custom CMS for IT Web Consulting Company
      4.5 May 17, 2022

      We were able to hit our deliverables and the development team was able to successfully work in an agile environment without delay. They were reliable in terms of communication and project execution timing.

      Read Full Review
    Read All Reviews

    Industry Experience

    Tipstat Infotech has garnered positive feedback across various industries, including nonprofit, consulting, and financial services. Their strengths lie in effective communication, project management, and technical expertise, particularly in web development using React JS. Clients appreciate their diligence and responsiveness, with sentiment highlighting satisfaction in project execution and deliverables. The nonprofit sector commended their thoughtful approach, while consulting clients valued their agile development capabilities. In financial services, feedback noted punctuality and successful implementation of solutions, indicating a strong fit for clients in these domains.

    Read All Reviews

    Select Industry to see insights

    Consulting Nonprofit Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Tipstat Infotech is generally perceived as offering fair pricing and good value for money. Clients appreciated the thorough cost estimates and transparent communication regarding project expenses. One client highlighted their satisfaction with a $7,500 budget, noting the team's punctuality and effectiveness. Another mentioned that the cost was justified by the quality of deliverables and project management. Overall, sentiment towards the company's pricing is positive, though some feedback suggests improvements in time estimates for bug fixes.
    Read All Reviews

    View projects from:

    United States (2) Australia (1)
    View Profile
  • Soyculto Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Grenoble, France

    Services provided

    20% UX/UI Design
    20% Content Marketing
    20% Pay Per Click +2
    20% Search Engine Optimization
    20% Social Media Marketing

    Focus Areas

    100% User Research

    Established in 2006, Soyculto is a small CXH, Argentina-based UX design agency. Their services include UX/UI Design and Content Marketing.

    Read more
    View Profile
  • BroHouse Logotype

    BroHouse

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    25% Packaging Design
    20% Branding +5
    15% Logo
    10% Generative AI
    10% Graphic Design
    5% Print Design
    5% Web Design

    Focus Areas

    25% User Research
    45% Usability Testing
    30% UX Strategy

    BroHouse, a small Packaging Design company, is based in București, Romania. The team offers Packaging Design and Branding.

    Read more
    View Profile
  • Protoja Logotype

    Protoja

    5.0 2 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    100% UX/UI Design

    Focus Areas

    50% User Research
    35% UX Strategy
    15% Usability Testing

    Protoja specializes in UI/UX design, app design & development, web app design, brand design, and SaaS design. We bring dynamic, innovative digital products to life, focusing on intuitive user

    Read more
    See all 2 projects
    View Profile
  • Evghenii Conev(Jack) Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    Freelancer
    Chişinău, Moldova

    Services provided

    40% UX/UI Design
    40% AI Development
    10% Low/No Code Development +1
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Evghenii Conev(Jack) is an UX design agency and artificial intelligence company. The team specializes in UX/UI Design and Artificial Intelligence and is in Chişinău, Moldova.

    Read more
    $250 Redesign with updating images, icons $750 Full redesign, with updating the whole system $2,500 Start from skratch to real UI/UX design

    IU/UX Design

    I will make a design of Landing page, Website, App, Saas, CRM system, Admin panel or a redesign.
    View Packages
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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We evaluate service providers using a structured methodology that combines:

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Spaceberry Studio
3 Qubstudio
4 Widelab
5 Momentum Design Lab
6 Excited
7 Cosmos Studio
8 Darly Solutions
9 NetBramha Studios
10 DOOR3
11 Creative Navy
12 Browser London
13 Merge Rocks
14 Linkup ST
15 Neuron

List of the Top 15 User Research Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39.6/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% User Research
    80% Other
    View Profile Visit Website
  2. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    56% User Research
    View Profile Visit Website
  3. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  4. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    35% User Research
    50% Other
    View Profile Visit Website
  5. Momentum Design Lab Logotype

    Momentum Design Lab

    $25,000+
    $150 - $199 / hr
    10 - 49
    Palo Alto, CA

    Ability to deliver

    39/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    90% UX/UI Design
    40% User Research
    10% Other
    View Profile Visit Website
  6. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    35% User Research
    10% Other
    View Profile Visit Website
  7. Cosmos Studio Logotype

    Cosmos Studio

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    37.1/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    70% UX/UI Design
    50% User Research
    30% Other
    View Profile Visit Website
  8. Darly Solutions Logotype

    Darly Solutions

    $1,000+
    $50 - $99 / hr
    50 - 249
    McKinney, TX

    Ability to deliver

    38.7/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    30% UX/UI Design
    50% User Research
    70% Other
    View Profile Visit Website
  9. NetBramha Studios Logotype

    NetBramha Studios

    $25,000+
    $50 - $99 / hr
    50 - 249
    Bengaluru, India

    Ability to deliver

    36/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    100% UX/UI Design
    50% User Research
    View Profile Visit Website
  10. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    40% User Research
    67% Other
    View Profile Visit Website
  11. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  12. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    38.9/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    30% User Research
    30% Other
    View Profile Visit Website
  13. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    30% User Research
    40% Other
    View Profile Visit Website
  14. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    38/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  15. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    20% User Research
    View Profile Visit Website
  16. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  17. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  18. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% User Research
    35% Other
    View Profile Visit Website
  19. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.9/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% User Research
    10% Other
    View Profile Visit Website
  20. Cake & Arrow Logotype

    Cake & Arrow

    $50,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    38/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% UX/UI Design
    40% User Research
    50% Other
    View Profile Visit Website
  21. Dreamten Logotype

    Dreamten

    $25,000+
    $100 - $149 / hr
    10 - 49
    Raleigh, NC

    Ability to deliver

    38.6/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website
  22. Phenomenon Studio Logotype

    Phenomenon Studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    38/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    25% UX/UI Design
    50% User Research
    75% Other
    View Profile Visit Website
  23. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.3/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  24. U1CORE - UI/UX and Dev Partner Logotype

    U1CORE - UI/UX and Dev Partner

    $25,000+
    $50 - $99 / hr
    10 - 49
    Madrid, Spain

    Ability to deliver

    38.4/40.0
    20/20 Reviews
    9.3/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    90% UX/UI Design
    25% User Research
    10% Other
    View Profile Visit Website
  25. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  26. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.8/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% UX/UI Design
    30% User Research
    90% Other
    View Profile Visit Website
  27. Qubika Logotype

    Qubika

    $10,000+
    $50 - $99 / hr
    250 - 999
    Austin, TX

    Ability to deliver

    37.7/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% UX/UI Design
    30% User Research
    80% Other
    View Profile Visit Website
  28. Eleken Logotype

    Eleken

    $10,000+
    $25 - $49 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    37.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website
  29. LeverageUX Design House Logotype

    LeverageUX Design House

    $10,000+
    $50 - $99 / hr
    10 - 49
    Santa Rosa, CA

    Ability to deliver

    34.4/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    90% UX/UI Design
    60% User Research
    10% Other
    View Profile Visit Website
  30. Digital Product People (formerly Lighthouse) Logotype

    Digital Product People (formerly Lighthouse)

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    37.9/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% User Research
    10% Other
    View Profile Visit Website

Latest User Research Articles

See all articles
How to Build a UX Strategy That Drives Real User Engagement cover image

How to Build a UX Strategy That Drives Real User Engagement

Updated July 7, 2026
Hannah Hicklen

A UX strategy is a long-term plan for creating user-friendly digital experiences by aligning design, content, and technology with business goals.

UX Product Launch
How to Fix Your Chatbot UI and UX (and Why It Costs You to Wait) cover image

How to Fix Your Chatbot UI and UX (and Why It Costs You to Wait)

Updated June 26, 2026
Jeanette Godreau

Chatbot UI design determines whether users engage or leave. Learn the key UI elements and UX patterns behind a chatbot that converts — backed by Clutch...

UX Scaling
Conversion-Centered Design Systems: Building UI Components That Improve KPIs cover image

Conversion-Centered Design Systems: Building UI Components That Improve KPIs

Updated June 4, 2026
Catherine Schwartz

Learn how conversion-centered design systems improve signups, activation, retention, and checkout completion through clearer UX patterns, stronger...

UX Thought Leadership, Scaling

User Research Agency FAQs

Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.

Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:

  1. Spaceberry Studio

  2. Qubstudio

  3. Goji Labs

  4. AgileEngine

  5. Momentum Design Lab

  6. Widelab

  7. Excited

  8. Infinum

  9. Creative Navy

  10. Slide UX

  11. Darly Solutions

  12. Merge Rocks

  13. GeekyAnts

  14. Capital Numbers

  15. Neuron

A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.

Typical offerings include:

  1. Discovery workshops & stakeholder alignment
  2. Recruitment and screening of participants
  3. In-depth user interviews and contextual inquiries
  4. Remote and in-person usability testing
  5. Surveys, card sorting, and tree testing
  6. Diary studies, ethnographic research, and field observations
  7. Persona development and journey mapping
  8. Competitive and heuristic analysis
  9. Reporting, data visualization, and executive presentations

Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.

Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:

  • Number of participants and sessions
  • Recruitment complexity (B2B vs. consumer)
  • On-site versus remote research
  • Depth of analysis and deliverables required

Obtaining itemized proposals will clarify costs before you commit.

  • Review case studies that mirror your industry or product type.
  • Read verified client reviews to gauge reliability and communication.
  • Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
  • Ask about their participant recruitment process and data privacy practices.
  • Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.

Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.

  • Guaranteed results or ROI figures without explaining assumptions
  • Lack of transparency around recruitment sources or incentives
  • One-size-fits-all methodologies that ignore your product lifecycle
  • Deliverables limited to raw data without clear insights or next steps
  • Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.

  • Have you conducted studies with a similar target audience?
  • How do you recruit and screen participants?
  • Which methods do you recommend for our goals, and why?
  • What does your timeline look like from kickoff to final report?
  • How will findings be delivered and socialized with stakeholders?
  • Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.

An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.

Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.

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