Designing & delivering better customer experiences

The Customer Experience Company is a leading consultancy which specialises in guiding organisations through large scale transformations. Operating for more than 15 years, we have a dynamic team of experienced practitioners in design-thinking, empathetic research, strategy, tech-advisory, culture-change and digital transformation. Our core skills enable us to impact organisations (by challenging, inspiring and driving change) to help people thrive in a complex and changing world.

$25,000+
$300+ / hr
10 - 49
Founded 2003
Mortdale, Australia
headquarters
  • Level 6/7 Macquarie Pl
    Mortdale, NSW 2223
    Australia

Focus

Service lines
30%
25%
25%
20%
Market Research
Digital Strategy
UX/UI Design
Industry focus
30%
20%
20%
10%
10%
10%
Government
Business services
Financial services
Business Consulting Focus
50%
35%
15%
Market Research Focus
50%
20%
10%
10%
10%
User Experience Focus
40%
30%
30%

Portfolio

Key clients: 

Service NSW, Integrity Life, Sydney Water, Transurban, NSW Government, New Zealand Inland Revenue, Transport for Victoria, HCF.

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