Top Usability Testing Companies
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Featured
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Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 21 projectsQAlified is a company specializing in UX/UI design services, focusing on user-centered and digital interface design. Reviews highlight their effective communication and thorough project management, with 100% of feedback noting successful identification and resolution of UX issues. Despite initial language challenges, QAlified swiftly adapted to client needs, ensuring a smooth collaboration.
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UndisclosedUndisclosedFreelancerSalt Lake City, UT
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AHeath Design is a small branding agency headquartered in Salt Lake City, Utah. The team specializes in Branding and Web Design.
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UndisclosedUndisclosedFreelancerAlhambra, CA
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Bionicrab is an UX company. Their small team is headquartered in Alhambra, California. Their services include UX/UI Design and Graphic Design.
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UndisclosedUndisclosedFreelancer
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Ankitha Vasudev is a web design company. The Brooklyn, New York-based firm provides Web Design and UX/UI Design.
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$10,000+$50 - $99 / hr2 - 9Coldwater, MI
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See all 2 projects[BlackCard] - Out of Business was a company specializing in web development and process optimization services, including custom API integrations, automation tools, and analytics dashboards. Reviews indicate a 100% positive feedback rate, highlighting their effective project management, innovative solutions, and commitment to customer satisfaction. Clients appreciated their strong cultural fit and adaptability, with no significant areas for improvement mentioned.
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$1,000+$100 - $149 / hr2 - 9
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See all 1 projectsLegal Leads Lab is an SEO agency specializing in improving search rankings for businesses. Their services include keyword research, directory listings, and content strategy. Reviews indicate that Legal Leads Lab is highly responsive and delivers on time, with clients noting a significant improvement in search rankings. However, they are relatively new to the legal industry, which may require further specialization.
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$10,000+$100 - $149 / hr2 - 9Redmond, WA
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Digital Strategy company Bigfin.com was launched in 2004. The team specializes in Digital Strategy and Social Media Marketing.
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$10,000+$150 - $199 / hr2 - 9Wallingford, England
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Zanzi Digital is a Digital Strategy company founded in 2015. The team focuses on Digital Strategy and Conversion Optimization.
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$5,000+$100 - $149 / hr2 - 9Memphis, TN
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Web development company LunaWeb was founded in 1995. Located in Memphis, Tennessee, the team focuses on Web Development and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Concord, NH
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Based in Concord, New Hampshire, NNEdigital is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Baton Rouge, LA
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Small software development firm Pixel Dash Studios, is in Baton Rouge, Louisiana. The team provides Custom Software Development and AR/VR development.
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UndisclosedUndisclosed2 - 9Chattanooga, TN
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Easy Designs is an user experience company. The Chattanooga, Tennessee-based team focuses on UX/UI Design and Content Marketing.
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UndisclosedUndisclosed2 - 9
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RAO Creative is an user experience design agency. Based in Athens, Georgia, the firm was established in 2005. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9
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Search SEO Chicago, a Digital Strategy company, is headquartered in Schaumburg, Illinois. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Costa Mesa, CA
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Launched in 2011, WebVisable Digital Marketing & Web Solutions is a SEO agency. The team provides Search Engine Optimization and Digital Strategy.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
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We Design LA is a Los Angeles, California-based Advertising company. They offer Advertising and Branding.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Branding agency Stallings Design is based in Lubbock, Texas. They specialize in Branding and Logo and were founded in 2005.
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UndisclosedUndisclosed2 - 9Zapopan, Mexico
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Neskifen Arisen Startup & Digital Marketing is an UX agency. In Zapopan, Mexico, their team specializes in UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Córdoba, Argentina
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IDomo, an IT managed services company, was established in 2010. They specializes in IT managed services and Custom Software Development.
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UndisclosedUndisclosed2 - 9Jesús María, Peru
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Digital Media is a SEO company. They specialize in Search Engine Optimization and UX/UI Design and are headquartered in Jesús María, Peru.
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$1,000+$150 - $199 / hr2 - 9
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Seeyu Studios Inc. Is a small branding company in. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Shanghai, China
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SEO company The Orangeblowfish Shangha is based in Shanghai, China. Their services include Search Engine Optimization and Graphic Design.
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UndisclosedUndisclosed2 - 9Haddonfield, NJ
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Whitepenny, a Logo company, was launched in 2003. The team focuses on Logo and Web Development and is in Haddonfield, New Jersey.
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UndisclosedUndisclosed2 - 9Pasadena, CA
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Trinus Corporation is an IT managed services company. They are in Pasadena, California and have small team. Their team offers IT managed services and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
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Document On Ready Ltd. Is a web design agency headquartered in Kowloon, Hong Kong. They provide Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Washington, DC
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McIntosh & Moon Strategies, a small social media marketing firm, is based in Washington, District of Columbia. The team focuses on Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Beograd, Serbia
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SuperScript is an Advertising company. The team is headquartered in Beograd, Serbia, and their services include Advertising and Digital Strategy.
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UndisclosedUndisclosed2 - 9Clovis, CA
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Moreseos is a small Clovis, California-based user experience design company. Their services include UX/UI Design and Graphic Design.
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$5,000+$50 - $99 / hr2 - 9Sao Paulo, Brazil
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Founded in 2010, Interland, a small web design company, is headquartered in Sao Paulo, Brazil. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9San Luis Potosí, Mexico
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Fusión Creativo, a social media marketing agency, provides Social Media Marketing and Graphic Design. The firm is headquartered in San Luis Potosí, Mexico.
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UndisclosedUndisclosed2 - 9Nashville, TN
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Tekc. Is a small Digital Strategy company launched in 2017. Their team focuses on Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed2 - 9Nashville, TN
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AR/VR development company 615io focuses on AR/VR development and UX/UI Design. They were launched in 2015.
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UndisclosedUndisclosed2 - 9Asunción, Paraguay
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Launched in 2016, Onion Ideas is an Advertising company. The team focuses on Advertising and Branding.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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In Toronto, Canada and Ahmedabad, India, Weisetech Developers is a web design company. Launched in 2012, the team offers Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Calgary, Canada
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Sigma Systematics is a branding firm founded in 2013. The company focuses on Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9Hong Kong, Hong Kong
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Branding firm Infin Media was established in 2008. The team provides Branding and Web Development and is in Hong Kong, Hong Kong and Shanghai, China.
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UndisclosedUndisclosed2 - 9Bay Harbor Islands, FL
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Carlos Bauza is a Digital Strategy company. They offer Digital Strategy and Search Engine Optimization and are headquartered in Bay Harbor Islands, Florida.
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UndisclosedUndisclosed2 - 9Westlake, OH
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ELITEBGROWTH is a Content Marketing company located in Westlake, Ohio. They specialize in Content Marketing and Graphic Design and were founded in 2008.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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LL BrandLab is a small Toronto, Canada-based print design company. The team provides Print Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Tallahassee, FL
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UnderStory, LLC is a Tallahassee, Florida-based branding firm. They provide Branding and Search Engine Optimization and were established in 2016.
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UndisclosedUndisclosed2 - 9Warwick, RI
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OMNI Digital Services is a small Advertising company headquartered in Warwick, Rhode Island. The team specializes in Advertising and Branding.
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UndisclosedUndisclosed2 - 9Plano, TX
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Intac Solution is an IoT development company. The small Plano, Texas-based team focuses on IoT development and Application Testing. The firm was established in 2015.
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UndisclosedUndisclosed2 - 9Kansas City, MO
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The Drug Rehab Agency is a small Kansas City, Missouri-based Advertising company. The team focuses on Advertising and Branding.
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UndisclosedUndisclosed2 - 9South Brisbane, Australia
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Advertising company Thinkroom is in South Brisbane, Australia. Their services include Advertising and Digital Strategy.
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UndisclosedUndisclosed2 - 9
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Launched in 2022, Fortuna is a small branding agency. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
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Established in 2005, AE3 Studios is a branding company. The team offers Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
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ITechLogics is a SEO services firm. They are located in Krakow, Poland and have small team of experts. Their services include Search Engine Optimization and Digital Strategy.
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UndisclosedUndisclosed2 - 9
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Based in Sydney, Australia, Cratix | X REVU is a social media marketing firm. They offer Social Media Marketing and Search Engine Optimization and were founded in 1801.
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UndisclosedUndisclosed2 - 9
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Let'sDataThis is a SEO company established in 2022. The small team provides Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Teambees Corp, a custom software development company, was launched in 2020. The team offers Custom Software Development and UX/UI Design and is in Chicago, Illinois and Gurugram, India.
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UndisclosedUndisclosed2 - 9
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Montana is a branding firm. They were launched in 2011 and specialize in Branding and Social Media Marketing.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
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39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
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39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49
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38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
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39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
33% UX/UI Design35% Usability Testing67% Other -
$5,000+$25 - $49 / hr250 - 999Kolkata, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% UX/UI Design40% Usability Testing85% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.6/40.017.8/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.8/40.019.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
37.7/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
38.2/40.019.2/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Warszawa, Poland
Ability to deliver
37.3/40.018.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38/40.018/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
37.6/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other
Latest Usability Testing Articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.