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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: May 25, 2026
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15 Leaders 15 Contenders

17,157 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

    What are Featured Providers?

    QAlified Logotype

    QAlified

    4.9 21 reviews
    Premier Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a company specializing in UX/UI design services, focusing on user-centered and digital interface design. Reviews highlight their effective communication and thorough project management, with 100% of feedback noting successful identification and resolution of UX issues. Despite initial language challenges, QAlified swiftly adapted to client needs, ensuring a smooth collaboration.

    See all 21 projects

    Reviews mention Proactive

    The sentiment towards QAlified's proactivity is overwhelmingly positive. Clients noted their strong project management, timely deliverables, and responsiveness to feedback. One client emphasized their proactive approach in clarifying requirements, which helped maintain alignment and prevent delays. Additionally, QAlified's transparency in communication was highlighted as a key strength, allowing for efficient collaboration and trust. Overall, their adaptability and proactive engagement contributed significantly to project success.
    • QA Services for Digital Products Company
      5.0 Sep 21, 2023

      Deliverables were consistently provided on time, with clear communication around progress, risks, and priorities. Their team was responsive to feedback and proactive in clarifying requirements, which helped maintain alignment and avoid delays. Overall, their structured approach and adaptability contributed to a smooth collaboration and predictable release process.

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    0 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web App UX for Lending Company

    4.0 — After getting to know the internal system, QAlified worked on the UX of a web app. They identified problem areas and also advised on how to improve the product. Read more
    Read 1 Review

    Industry Experience

    QAlified has demonstrated strong expertise across multiple industries, including healthcare, media, education, and manufacturing. Clients praised their thoroughness in quality assurance, performance testing, and usability, resulting in improved application reliability and user satisfaction. Overall sentiment is highly positive, highlighting their adaptability, effective communication, and commitment to delivering quality solutions. Companies in healthcare, media, and education particularly benefited from their tailored approach, making QAlified a suitable partner for organizations seeking robust testing and quality assurance services.

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    Select Industry to see insights

    Information technology IT Services Media Software Advertising & marketing Manufacturing Education Government Retail

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    United States (9) Uruguay (7) Argentina (1) Germany (1)
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  • JoulesLabs Logotype

    5.0 5 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49
    Dhaka, Bangladesh

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +6
    10% E-Commerce Development
    10% IT Staff Augmentation
    10% Low/No Code Development
    10% Web Design
    5% AI Development
    5% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    JoulesLabs is a digital interface design company specializing in UX/UI services, consistently praised for their professionalism and effective communication. With 100% positive feedback, clients commend their commitment to user-centered design and project management excellence. Over 75% of reviewers highlight their ability to deliver tailored solutions, ensuring seamless user experiences.

    See all 5 projects

    Reviews mention Communicative

    The feedback regarding JoulesLabs' communication is overwhelmingly positive. Clients highlighted their proactive communication style, with one noting, "They excelled in communication" and provided weekly visual updates through a dedicated communication manager. Another client emphasized the company's open and transparent communication channels, stating that JoulesLabs promptly addressed queries and kept all stakeholders informed throughout the project. Overall, clients appreciated the collaborative approach and attentiveness, which significantly contributed to their satisfaction with the services provided.
    • Shopify App Dev & UX/UI Design for Web App Development Co
      5.0 Aug 26, 2024

      JoulesLabs delivered work on time. They excelled in communication. They provided weekly visual updates through a dedicated communication manager and channel.

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    • E-Signature Solution Dev for E-Signature Software Co
      5.0 May 23, 2024

      JoulesLabs maintained open and transparent communication channels throughout the project. They promptly addressed any queries or concerns, ensuring that all stakeholders were kept informed of project progress, milestones, and any potential issues that arose.

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    • Shopify App Dev & UI/UX Design for Software Dev Co
      5.0 Jan 25, 2025

      JoulesLab was the most professional team I have ever worked with. For communication, we primarily used WhatsApp for team discussions and updates, while email was used for correspondence with upper management. JoulesLab provided us with weekly work updates through our WhatsApp group, detailing the progress made each week. These updates were comprehensive and included detailed descriptions of the tasks completed. Their responsiveness was exceptional. They always replied promptly, and we never experienced delays in communication or support. This level of professionalism and efficiency in project management made working with JoulesLab a seamless and productive experience.

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    Industry Experience

    JoulesLabs has demonstrated expertise across various industries, including Software, Information Technology, Advertising & Marketing, and Energy & Natural Resources. Clients commend their professionalism, project management, and strong communication skills. In the Software and IT sectors, they excel in app and platform development, achieving measurable outcomes such as successful app launches and enhanced user engagement. In Advertising, they focus on UI/UX improvements, while in Energy, they develop innovative IoT solutions. Overall, their strengths make them a valuable partner for tech-driven projects in these sectors.

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    Select Industry to see insights

    Software Information technology Advertising & marketing Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    JoulesLabs has received positive feedback regarding their overall cost and value for money. Clients noted that their pricing fits within budget constraints while delivering high-quality results. For instance, the CEO of Bit Code Technologies emphasized the 'good value for cost' and the CEO of Zepto Apps appreciated their 'great culture fit' and 'high ratings.' Although one client mentioned their pricing is in the 'middle-to-high range,' they still found it reasonable compared to European and US markets. Overall, sentiment regarding value is favorable.
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    Bangladesh (2) Singapore (2) United Arab Emirates (1)
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  • Flipside Health Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% AI Development
    10% Branding +7
    10% CRM Consulting and SI
    10% Content Marketing
    10% Digital Strategy
    10% Market Research
    10% Mobile App Development
    10% Web Design
    10% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Launched in 2021, Flipside Health is a branding agency. The team specializes in Branding and Market Research and is located in London, England.

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  • Provide IT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Gothenburg, Sweden

    Services provided

    10% UX/UI Design
    30% IT Managed Services
    20% IT Strategy Consulting +3
    20% Web Development
    10% E-Commerce Development
    10% Mobile App Development

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Established in 2012, Provide IT is an IT managed services company. The team offers IT managed services and IT strategy consulting.

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  • Mobiento Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Göteborg, Sweden

    Services provided

    10% UX/UI Design
    30% Digital Strategy
    20% Branding +2
    20% Mobile App Development
    20% Social Media Marketing

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Mobiento is a Digital Strategy company headquartered in Göteborg, Sweden. Established in 2001, the team focuses on Digital Strategy and Branding.

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  • Linderoths Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Göteborg, Sweden

    Services provided

    10% UX/UI Design
    20% Digital Strategy
    20% Search Engine Optimization +4
    20% Web Development
    10% Advertising
    10% Branding
    10% Content Marketing

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Linderoths, a Digital Strategy company, is based in Göteborg, Sweden. The team focuses on Digital Strategy and Search Engine Optimization.

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  • Where is my pony Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Göteborg, Sweden

    Services provided

    10% UX/UI Design
    20% Branding
    20% Social Media Marketing +4
    20% Video Production
    10% Advertising
    10% Content Marketing
    10% Web Design

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Where is my pony is a branding agency. They are in Göteborg, Sweden. Their team offers Branding and Social Media Marketing.

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  • Bakers Man Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Torrance, CA

    Services provided

    20% UX/UI Design
    20% AR/VR Development
    20% Custom Software Development +2
    20% Wearable App Development
    20% Web Development

    Focus Areas

    20% Usability Testing
    40% UX Strategy
    40% User Research

    Established in 1990, Bakers Man is a custom software development company. Their services include Custom Software Development and UX/UI Design.

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  • SingleClick Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pereira, Colombia

    Services provided

    10% UX/UI Design
    25% Mobile App Development
    15% Custom Software Development +5
    10% Email Marketing
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    SingleClick Solutions is a small mobile app development company located in Pereira, Colombia. Their services include Mobile App Development and Custom Software Development.

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  • D2 Studio Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Guangzhou Shi, China

    Services provided

    10% UX/UI Design
    20% Event Marketing
    15% Advertising +5
    15% Branding
    10% Digital Strategy
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    D2 Studio is an Event Marketing company located in Guangzhou Shi, China. Their services include Event Marketing and Advertising.

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  • FlawlessCode Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Maribor, Slovenia

    Services provided

    10% UX/UI Design
    10% Application Management & Support
    10% Application Testing +7
    10% Branding
    10% Conversion Optimization
    10% Custom Software Development
    10% Mobile App Development
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Headquartered in Maribor, Slovenia, FlawlessCode is a branding company. The team provides Branding and Social Media Marketing.

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  • NuTech Advisors Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Marcos, TX

    Services provided

    10% UX/UI Design
    20% Blockchain
    20% Custom Software Development +5
    10% Blockchain Marketing
    10% Branding
    10% CRM Consulting and SI
    10% Market Research
    10% Mobile App Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    NuTech Advisors is a custom software development firm. Launched in 2020, the team provides Custom Software Development and Blockchain. The company is headquartered in San Marcos, Texas.

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  • TechoMax Solution™ Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bharuch, India

    Services provided

    10% UX/UI Design
    10% Application Testing
    10% CRM Consulting and SI +7
    10% Custom Software Development
    10% E-Commerce Development
    10% ERP Consulting and SI
    10% Mobile App Development
    10% Product Design
    10% Web Design
    10% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    TechoMax Solution™, a web design company, was established in 2018. The team provides Web Design and UX/UI Design.

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  • Vimi.co Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Services provided

    10% UX/UI Design
    10% AR/VR Development
    10% Branding +9
    10% Mobile App Development
    10% Social Media Marketing
    10% Video Production
    10% Web Design
    10% Web Development
    5% Custom Software Development
    5% E-Commerce Development
    5% Email Marketing
    5% Search Engine Optimization

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Vimi.co is a branding company. The firm is located in Bangkok, Thailand. Their team focuses on Branding and Social Media Marketing.

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  • CODEDIVA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Services provided

    10% UX/UI Design
    20% Blockchain
    20% Mobile App Development +5
    15% Web Development
    10% Application Testing
    10% Custom Software Development
    10% Web Design
    5% AR/VR Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Established in 2017, CODEDIVA is an app development company. The team specializes in Mobile App Development and Blockchain.

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  • Reload Creatives Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lahore, Pakistan

    Services provided

    10% UX/UI Design
    20% Logo
    20% Web Design +4
    20% Web Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Reload Creatives is a web design agency. They were established in 2021 and specialize in Web Design and Logo.

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  • Vortax LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Cheyenne, WY

    Services provided

    10% UX/UI Design
    15% Content Marketing
    15% Search Engine Optimization +6
    10% Content Writing Services
    10% Graphic Design
    10% IT Managed Services
    10% Mobile App Development
    10% Social Media Marketing
    10% Web Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Vortax LLC is a Cheyenne, Wyoming-based Content Marketing company. The team provides Content Marketing and Search Engine Optimization.

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  • BatchTest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santa Clara, CA

    Services provided

    10% UX/UI Design
    30% Application Testing
    30% Product Design +2
    20% Custom Software Development
    10% AI Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    BatchTest is a small Product Design company launched in 2005. Their team specializes in Product Design and Application Testing.

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  • UVS InfoTech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Laurel, MD

    Services provided

    10% UX/UI Design
    20% Robotics Process Automation
    10% Blockchain +6
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Cybersecurity
    10% ERP Consulting and SI
    10% IT Managed Services
    10% Web Design

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Established in 2012, UVS InfoTech is a Robotics Process Automation company. The team specializes in Robotics Process Automation and Web Design and is headquartered in Laurel, Maryland.

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  • AdPremier Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Valbonne, France

    Services provided

    10% UX/UI Design
    20% Pay Per Click
    20% Search Engine Optimization +5
    10% CRM Consulting and SI
    10% Compliance Consulting
    10% Corporate Training & Coaching
    10% Email Marketing
    10% Social Media Marketing

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    AdPremier is a SEO agency. The small Valbonne, France-based team focuses on Search Engine Optimization and Pay Per Click. The company was founded in 2013.

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  • Apptimize Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Francisco, CA

    Services provided

    10% UX/UI Design
    30% Application Management & Support
    30% Application Testing +2
    20% Mobile App Development
    10% Advertising

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Founded in 2013, Apptimize is an Application Testing company. The team provides Application Testing and Application Management & Support and is headquartered in San Francisco, California.

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  • Bramfitt Technology Labs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Cybersecurity
    10% Application Testing +6
    10% BI & Big Data Consulting & SI
    10% Custom Software Development
    10% DevOps Managed Services
    10% IT Managed Services
    10% IT Strategy Consulting
    10% IoT Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Bramfitt Technology Labs is a London, England-based Cybersecurity company. Their services include Cybersecurity and UX/UI Design.

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  • P2H Arabia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Riyadh, Saudi Arabia

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Cybersecurity +3
    20% IT Strategy Consulting
    10% E-Commerce Development
    10% Mobile App Development

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    P2H Arabia is an UX agency. They are based in Riyadh, Saudi Arabia, and their services include UX/UI Design and IT strategy consulting.

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  • Immersive Garden Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Services provided

    10% UX/UI Design
    20% Video Production
    20% Web Development +5
    10% AR/VR Development
    10% Branding
    10% Content Marketing
    10% E-Commerce Development
    10% Logo

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    Immersive Garden is a video production company. The Paris, France-based agency offers Video Production and Web Development.

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  • Moon Moon Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Nantes, France

    Services provided

    20% UX/UI Design
    20% Conversion Optimization
    20% E-Commerce Development +3
    20% Ecommerce Marketing
    10% Custom Software Development
    10% Web Development

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    Moon Moon is a Conversion Optimization company. Headquartered in Nantes, France, the agency was launched in 2022. Their services include Conversion Optimization and UX/UI Design.

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  • Super Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Castelfranco Veneto, Italy

    Services provided

    10% UX/UI Design
    20% CRM Consulting and SI
    20% Content Marketing +3
    20% Digital Strategy
    20% Web Development
    10% Web Design

    Focus Areas

    30% Usability Testing
    50% UX Strategy
    20% User Research

    In Castelfranco Veneto, Italy, Super Agency is a Digital Strategy company. Their services include Digital Strategy and Content Marketing.

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  • John Rymer Logotype

    John Rymer

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    35% UX/UI Design
    35% Web Design
    30% Graphic Design

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    In , John Rymer is a small UX design company. The team focuses on UX/UI Design and Web Design.

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  • AHeath Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Salt Lake City, UT

    Services provided

    15% UX/UI Design
    20% Branding
    20% Web Design +3
    15% Graphic Design
    15% Logo
    15% Print Design

    Focus Areas

    50% Usability Testing
    50% UX Strategy

    AHeath Design is a small branding agency headquartered in Salt Lake City, Utah. The team specializes in Branding and Web Design.

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  • Bionicrab Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Alhambra, CA

    Services provided

    25% UX/UI Design
    25% Graphic Design
    25% Print Design +1
    25% Web Design

    Focus Areas

    40% Usability Testing
    40% User Research
    20% UX Strategy

    Bionicrab is an UX company. Their small team is headquartered in Alhambra, California. Their services include UX/UI Design and Graphic Design.

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  • Ankitha Vasudev Logotype

    Ankitha Vasudev

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    25% UX/UI Design
    25% Product Design
    25% Web Design +1
    25% Web Development

    Focus Areas

    40% Usability Testing
    30% UX Strategy
    30% User Research

    Ankitha Vasudev is a web design company. The Brooklyn, New York-based firm provides Web Design and UX/UI Design.

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  • [BlackCard] - Out of Business Logotype

    5.0 2 reviews
    $10,000+
    $50 - $99 / hr
    2 - 9
    Coldwater, MI

    Services provided

    15% UX/UI Design
    20% Web Development
    14% Low/No Code Development +8
    10% Branding
    10% Custom Software Development
    10% E-Commerce Development
    10% IT Strategy Consulting
    8% Mobile App Development
    1% Conversion Optimization
    1% Search Engine Optimization
    1% Web Design

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    [BlackCard] - Out of Business was a company specializing in web development and process optimization services, including custom API integrations, automation tools, and analytics dashboards. Reviews indicate a 100% positive feedback rate, highlighting their effective project management, innovative solutions, and commitment to customer satisfaction. Clients appreciated their strong cultural fit and adaptability, with no significant areas for improvement mentioned.

    See all 2 projects

    Reviews mention Proactive

    The sentiment regarding BlackCard's proactivity is overwhelmingly positive. Clients highlighted their proactive approach in anticipating potential issues and adapting to changes effectively without compromising timelines. One reviewer noted their impressive responsiveness to requests and adjustments, ensuring that all needs were addressed promptly. This proactive management style contributed to faster support times and overall project success, showcasing their commitment to client satisfaction and project efficiency.
    • Software Development for Business Process Optimization Firm
      5.0 Apr 1, 2024

      The project management was highly effective, characterized by meticulous planning, regular communication, and adaptability to our needs. They consistently delivered items on schedule, meeting all predefined milestones. Whenever we had requests or needed adjustments, their response was prompt and accommodating, ensuring our needs were fully addressed. Their proactive approach in anticipating potential issues and their ability to adapt to changes without compromising the project timeline was particularly impressive.

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    Industry Experience

    BlackCard has demonstrated expertise in the Consulting and Advertising & Marketing industries, providing solutions such as custom API integrations, process automation tools, and web development services. Clients praised their strong communication, project management skills, and commitment to customer satisfaction, resulting in improved operational efficiency and effective problem-solving. Overall, the sentiment is positive, indicating that BlackCard is a suitable fit for e-commerce retailers and performance marketing agencies seeking innovative and reliable digital solutions.

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    Select Industry to see insights

    Consulting Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised BlackCard for delivering good value for the cost, emphasizing effective project management and timely deliverables. One client noted the company's strong culture fit and proactive approach, which contributed to successful outcomes. Another client highlighted their capability to address specific needs, leading to improved tracking and website functionality. Overall, the sentiment reflects satisfaction with the balance of cost and value, with no significant areas for improvement identified.
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    Germany (1) United Arab Emirates (1)
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  • Legal Leads Lab Logotype

    Legal Leads Lab

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Pay Per Click
    20% Search Engine Optimization +4
    20% Web Development
    10% Content Marketing
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Legal Leads Lab is an SEO agency specializing in improving search rankings for businesses. Their services include keyword research, directory listings, and content strategy. Reviews indicate that Legal Leads Lab is highly responsive and delivers on time, with clients noting a significant improvement in search rankings. However, they are relatively new to the legal industry, which may require further specialization.

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    Industry Experience

    Legal Leads Lab has demonstrated strong expertise in the legal industry, specifically providing SEO services for online legal document providers. Feedback indicates a positive impact on Google search rankings due to their effective keyword research and strategic advice. Clients appreciate their responsiveness and clear communication, though there is noted room for improvement in industry-specific knowledge. Overall, the sentiment is favorable, positioning them as a suitable partner for legal businesses seeking enhanced online visibility.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Legal Leads Lab's competitive pricing as a significant factor in their decision to engage the company, noting that the pricing fit their budget effectively. Feedback indicates that clients perceived high value for money, with one client stating that the service provided 'great value' and resulted in measurable improvements in search rankings. Overall, the sentiment regarding cost and value is positive, with clients appreciating the affordable services in relation to the results achieved.
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  • Bigfin.com Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Redmond, WA

    Services provided

    10% UX/UI Design
    10% Conversion Optimization
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Digital Strategy company Bigfin.com was launched in 2004. The team specializes in Digital Strategy and Social Media Marketing.

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  • LunaWeb Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Memphis, TN

    Services provided

    10% UX/UI Design
    40% Web Development
    10% Email Marketing +4
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Web development company LunaWeb was founded in 1995. Located in Memphis, Tennessee, the team focuses on Web Development and Social Media Marketing.

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  • NNEdigital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Concord, NH

    Services provided

    10% UX/UI Design
    15% Digital Strategy
    15% Social Media Marketing +6
    10% Advertising
    10% Content Marketing
    10% Conversion Optimization
    10% Search Engine Optimization
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Based in Concord, New Hampshire, NNEdigital is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.

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  • Pixel Dash Studios Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baton Rouge, LA

    Services provided

    10% UX/UI Design
    20% AR/VR Development
    20% Custom Software Development +3
    20% Mobile App Development
    20% Video Production
    10% Graphic Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Small software development firm Pixel Dash Studios, is in Baton Rouge, Louisiana. The team provides Custom Software Development and AR/VR development.

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    View Profile
  • Easy Designs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Chattanooga, TN

    Services provided

    15% UX/UI Design
    15% Content Marketing
    15% Digital Strategy +4
    15% Search Engine Optimization
    15% Web Design
    15% Web Development
    10% Business Consulting

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Easy Designs is an user experience company. The Chattanooga, Tennessee-based team focuses on UX/UI Design and Content Marketing.

    Read more
    View Profile
  • RAO Creative Logotype

    RAO Creative

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% UX/UI Design
    20% Branding
    20% Direct Marketing +5
    10% Content Marketing
    10% Graphic Design
    10% Print Design
    5% Logo
    5% Social Media Marketing

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    RAO Creative is an user experience design agency. Based in Athens, Georgia, the firm was established in 2005. Their services include UX/UI Design and Branding.

    Read more
    View Profile
  • Search SEO Chicago Logotype

    Search SEO Chicago

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% Email Marketing
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Search SEO Chicago, a Digital Strategy company, is headquartered in Schaumburg, Illinois. Their services include Digital Strategy and Social Media Marketing.

    Read more
    View Profile
  • WebVisable Digital Marketing & Web Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Costa Mesa, CA

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    10% Content Marketing +6
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Email Marketing
    10% Pay Per Click
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Launched in 2011, WebVisable Digital Marketing & Web Solutions is a SEO agency. The team provides Search Engine Optimization and Digital Strategy.

    Read more
    View Profile
  • We Design LA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Los Angeles, CA

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Graphic Design
    10% Logo
    10% Market Research
    10% Pay Per Click
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    We Design LA is a Los Angeles, California-based Advertising company. They offer Advertising and Branding.

    Read more
    View Profile
  • Stallings Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lubbock, TX

    Services provided

    10% UX/UI Design
    15% Branding
    15% Logo +4
    15% Print Design
    15% Product Design
    15% Video Production
    15% Web Design

    Focus Areas

    35% Usability Testing
    35% UX Strategy
    30% User Research

    Branding agency Stallings Design is based in Lubbock, Texas. They specialize in Branding and Logo and were founded in 2005.

    Read more
    View Profile
  • iDomo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Córdoba, Argentina

    Services provided

    20% UX/UI Design
    40% IT Managed Services
    20% Custom Software Development +1
    20% Mobile App Development

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    IDomo, an IT managed services company, was established in 2010. They specializes in IT managed services and Custom Software Development.

    Read more
    View Profile
  • Seeyu Studios Inc. Logotype

    Seeyu Studios Inc.

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Digital Strategy
    10% E-Commerce Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Seeyu Studios Inc. Is a small branding company in. Their services include Branding and Digital Strategy.

    Read more
    View Profile
  • The Orangeblowfish Shangha Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Shanghai, China

    Services provided

    10% UX/UI Design
    25% Search Engine Optimization
    20% Graphic Design +4
    15% Branding
    10% Digital Strategy
    10% Logo
    10% Social Media Marketing

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    SEO company The Orangeblowfish Shangha is based in Shanghai, China. Their services include Search Engine Optimization and Graphic Design.

    Read more
    View Profile
  • Whitepenny Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Haddonfield, NJ

    Services provided

    10% UX/UI Design
    15% Logo
    15% Web Development +6
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Whitepenny, a Logo company, was launched in 2003. The team focuses on Logo and Web Development and is in Haddonfield, New Jersey.

    Read more
    View Profile
  • Trinus Corporation Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Pasadena, CA

    Services provided

    10% UX/UI Design
    20% IT Managed Services
    10% AI Development +6
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Trinus Corporation is an IT managed services company. They are in Pasadena, California and have small team. Their team offers IT managed services and Search Engine Optimization.

    Read more
    View Profile
  • Document On Ready Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kowloon, Hong Kong

    Services provided

    15% UX/UI Design
    15% BI & Big Data Consulting & SI
    15% E-Commerce Development +5
    15% ERP Consulting and SI
    15% Mobile App Development
    15% Web Design
    5% Advertising
    5% Branding

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Document On Ready Ltd. Is a web design agency headquartered in Kowloon, Hong Kong. They provide Web Design and UX/UI Design.

    Read more
    View Profile
  • McIntosh & Moon Strategies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Washington, DC

    Services provided

    15% UX/UI Design
    15% Custom Software Development
    15% Search Engine Optimization +5
    15% Social Media Marketing
    10% Branding
    10% Logo
    10% Market Research
    10% Public Relations

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    McIntosh & Moon Strategies, a small social media marketing firm, is based in Washington, District of Columbia. The team focuses on Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile
  • SuperScript Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beograd, Serbia

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Digital Strategy +9
    10% Email Marketing
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    5% Corporate Photography
    5% E-Commerce Development
    5% Video Production
    5% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    SuperScript is an Advertising company. The team is headquartered in Beograd, Serbia, and their services include Advertising and Digital Strategy.

    Read more
    View Profile
  • Moreseos Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Clovis, CA

    Services provided

    15% UX/UI Design
    15% Graphic Design
    10% Custom Software Development +6
    10% Digital Strategy
    10% E-Commerce Development
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production

    Focus Areas

    30% Usability Testing
    35% UX Strategy
    35% User Research

    Moreseos is a small Clovis, California-based user experience design company. Their services include UX/UI Design and Graphic Design.

    Read more
    View Profile

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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Qubstudio
2 AgileEngine
3 Browser London
4 Excited
5 Creative Navy
6 Widelab
7 Merge Rocks
8 Capital Numbers
9 PowerGate Software
10 UX Connections
11 DOOR3
12 Digital Aptech
13 QUARTE
14 Spaceberry Studio
15 Slide UX

List of the Top 15 Usability Testing Firms

  1. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  2. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    38.6/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  3. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  4. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.1/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  5. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  6. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  7. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  8. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  9. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    38.7/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    15% UX/UI Design
    40% Usability Testing
    85% Other
    View Profile Visit Website
  10. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  11. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    35% Usability Testing
    67% Other
    View Profile Visit Website
  12. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  13. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  14. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.9/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    22% Usability Testing
    View Profile Visit Website
  15. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  16. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  17. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  18. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.2/40.0
    17.4/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% Usability Testing
    50% Other
    View Profile Visit Website
  19. Tangivel Logotype

    Tangivel

    $50,000+
    $50 - $99 / hr
    50 - 249
    Lisboa, Portugal

    Ability to deliver

    35.8/40.0
    16.8/20 Reviews
    9.7/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    50% UX/UI Design
    40% Usability Testing
    50% Other
    View Profile Visit Website
  20. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    38.4/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  21. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  22. Digital Product People (formerly Lighthouse) Logotype

    Digital Product People (formerly Lighthouse)

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    37.9/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% Usability Testing
    10% Other
    View Profile Visit Website
  23. Ailleron Logotype

    Ailleron

    $25,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% UX/UI Design
    30% Usability Testing
    80% Other
    View Profile Visit Website
  24. The Story | AI Development + User Experience Logotype

    The Story | AI Development + User Experience

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    37/40.0
    17.6/20 Reviews
    9.6/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% UX/UI Design
    45% Usability Testing
    50% Other
    View Profile Visit Website
  25. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  26. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.2/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  27. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    38/40.0
    18/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    25% Usability Testing
    80% Other
    View Profile Visit Website
  28. Flying Bisons Logotype

    Flying Bisons

    $50,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    37.1/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  29. Cosmos Studio Logotype

    Cosmos Studio

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    70% UX/UI Design
    25% Usability Testing
    30% Other
    View Profile Visit Website
  30. Adam Fard UX Studio Logotype

    Adam Fard UX Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Ability to deliver

    36.9/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website

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UX Scaling

Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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