Top Usability Testing Companies
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$10,000+$150 - $199 / hr2 - 9Denver, COServices provided
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See all 76 projectsUsman Group is a UX/UI design firm renowned for enhancing user experiences through strategic, user-centered design solutions. Across diverse projects, they consistently deliver quality outputs, with over 90% of clients noting their professional communication and strategic insights. Clients appreciate their ability to integrate feedback and deliver within budget, though some mention minor delays. Overall, their holistic approach and commitment to aligning designs with business goals are highly commended.
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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UndisclosedUndisclosed10 - 49Overland Park, KS
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Andrew Reise, a Business Consulting company, is headquartered in Overland Park, Kansas. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Austin, TX
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Founded in 2019, Levitate Foundry is a small Austin, Texas-based Advertising company. Their services include Advertising and Branding.
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UndisclosedUndisclosedFreelancerLivermore, CA
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Annette Frei Graphics and Illustration is a branding firm launched in 2001. The firm provides Branding and UX/UI Design.
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Diego Chacon Design Studio is an user experience design company. Established in 1996, the company provides UX/UI Design and Branding.
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UndisclosedUndisclosedFreelancerFort Lauderdale, FL
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Q Creative Concepts is a small branding agency based in Fort Lauderdale, Florida. The team offers Branding and Blockchain.
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Located in Lahore, Pakistan, Minuiux is a web design agency. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancerOlivette, MO
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Analytica Enterprise Solutions is a small Olivette, Missouri-based UX company. Their services include UX/UI Design and Web Development.
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UndisclosedUndisclosedFreelancerKruibeke, Belgium
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WebWizArt.be is an AI Consulting company. In Kruibeke, Belgium, the agency was established in 2007. Their services include AI Consulting and UX/UI Design.
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UndisclosedUndisclosedFreelancerAgia Varvara, Greece
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Launched in 2025, AIA-Management is a social media marketing company. Their team specializes in Social Media Marketing and Web Design.
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181 Creative Agency, Inc. Is a branding company. Founded in 2009, the firm is located in Orange County, California. Their team focuses on Branding and Marketing Strategy.
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UndisclosedUndisclosedFreelancerBirmingham, AL
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Context A3 is a branding company founded in 2013. The company focuses on Branding and Search Engine Optimization, and is small.
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Cariño Design is a branding firm. They are headquartered in Saint Paul, Minnesota. Their team offers Branding and UX/UI Design.
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Daniele Franchi, a small branding firm, is headquartered in Da Nang, Vietnam. Their services include Branding and UX/UI Design.
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Emma Hackett Design, a small Digital Strategy company, is based in Old Reynella, Australia. Their services include Digital Strategy and Web Design.
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UndisclosedUndisclosedFreelancerKyiv, Ukraine
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Fruitful Code is a web development firm. They are based in Kyiv, Ukraine. Their team provides Web Development and UX/UI Design.
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Launched in 2011, George Psarris is a small London, England-based user experience agency. Their services include UX/UI Design and Product Design.
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UndisclosedUndisclosedFreelancerSouthampton, England
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Geek Unique is a small e-commerce development firm founded in 2023. Their team specializes in E-Commerce Development and Search Engine Optimization.
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Gogan Design, an UX design company, is based in Olympia, Washington. The team focuses on UX/UI Design and Graphic Design.
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Web design company Quint Creative is based in Santa Catarina, Brazil. They offer Web Design and UX/UI Design and were launched in 2017.
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Founded in 2011, Intentional Marketing is an user experience design company. The small team specializes in UX/UI Design and Marketing Strategy.
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UndisclosedUndisclosedFreelancerBristol, England
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JX Branding is a Bristol, England-based branding company. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosedFreelancerMünchen, Germany
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Kaizen Kode is an user experience agency. Launched in 2019, their team provides UX/UI Design and Web Development.
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Matsuoka Rios is an Advertising company. Their small team is headquartered in Sao Paulo, Brazil. Their services include Advertising and Branding.
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Branding firm Max Lippolis is in Salerno, Italy. They provide Branding and UX/UI Design and were founded in 2009.
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UndisclosedUndisclosedFreelancerGillingham, England
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Established in 2006, Monsters Edge is a small web design company. Their team specializes in Web Design and UX/UI Design.
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Moon March is a Minneapolis, Minnesota-based branding agency. Established in 2014, the team offers Branding and Market Research.
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Piero Zagami Design is a branding agency. In Amsterdam, Netherlands, the company specializes in Branding and Event Marketing.
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RP Digital Design Studio, a branding company, was established in 2019. The team focuses on Branding and Marketing Strategy.
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UX design agency Samiha Essakhi Design is in Toronto, Canada. Launched in 2024, the team offers UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosedFreelancerSkopje, North Macedonia
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Sign Up Digital Marketing Agency is a branding company. Their team is in Skopje, North Macedonia and specializes in Branding and Social Media Marketing.
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UndisclosedUndisclosedFreelancerKöln, Germany
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Small Conversion Optimization company Silvan Mundorf Internet Marketing, is based in Köln, Germany. Their services include Conversion Optimization and Search Engine Optimization.
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Such Chaos is a branding company launched in 2000. The team provides Branding and Public Relations.
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Tamar Ben-Joya is a branding agency based in London, England. Their services include Branding and Web Design.
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UndisclosedUndisclosedFreelancerCity of London, England
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Trafiki Ecommerce Marketing is a social media marketing company. They are located in City of London, England. Their team offers Social Media Marketing and Search Engine Optimization.
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Branding firm Webmark Consulting Group was established in 2017. The company specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosedFreelancerSmyrna, GA
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WSI eBiz Solutions is a branding firm established in 2004. The firm specializes in Branding and Public Relations, and is small.
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UndisclosedUndisclosedFreelancerBogotá, Colombia
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Olbap Design is a graphic design agency established in 2000. The team specializes in Graphic Design and Web Design and is headquartered in Bogotá, Colombia.
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UndisclosedUndisclosedFreelancerPleasant Hill, OH
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Incline Digital LLC is an UX agency founded in 2004. The small team focuses on UX/UI Design and Custom Software Development.
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UndisclosedUndisclosedFreelancerدبي, United Arab Emirates
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AJEESH AHAMMAD is a social media marketing firm. Their small team is located in دبي, United Arab Emirates. Their team offers Social Media Marketing and Search Engine Optimization.
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$10,000+$100 - $149 / hr2 - 9North Sydney, Australia
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See all 24 projectsTeko is a versatile web design and development company specializing in custom website solutions, integrating platforms such as WordPress, Webflow, and Shopify. The company is praised for its creativity, responsiveness, and commitment to delivering projects on time. Across their reviews, approximately 100% of clients express satisfaction with Teko's services, highlighting Nathan's professionalism and the team's ability to exceed expectations.
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$25,000+$50 - $99 / hr2 - 9Kraków, Poland
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See all 4 projectsbravelogy - Out of Business was a development company specializing in creating tailored software solutions, including web platforms, CRM systems, and mobile apps. Overall, 100% of the reviews were positive, highlighting their strong project management, responsiveness, and problem-solving skills. Reviewers appreciated their ability to deliver complex projects on time and budget, with 75% mentioning their professionalism and effective communication.
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$5,000+< $25 / hr2 - 9Hubballi, India
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See all 1 projectsfalahbits is a digital marketing and web hosting company that excels in social media strategy and content creation. Their clients report 100% satisfaction, praising their ability to meet deadlines and adapt to changing project scopes. The company's expertise and supportive approach are consistently highlighted, with no areas for improvement noted.
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UndisclosedUndisclosed2 - 9Lambaré, Paraguay
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Vinculo Paraguay, a SEO company, was launched in 2014. The team offers Search Engine Optimization and Product Design and is headquartered in Lambaré, Paraguay.
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UndisclosedUndisclosed2 - 9The Bronx, NY
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Just Right Technology is a graphic design agency launched in 2006. Their services include Graphic Design and Digital Strategy.
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Web3 Guild is a Blockchain company. The Atizapán de Zaragoza, Mexico-based agency was founded in 2018. Their services include Blockchain and IT strategy consulting.
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$10,000+$25 - $49 / hr50 - 249Surat, India
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See all 30 projectsAureate Labs is a proficient UX/UI design company specializing in enhancing user experience and interface design across e-commerce platforms. Reviews highlight their exceptional project management, timely delivery, and effective communication. With a nearly unanimous approval rating, over 90% of clients commend their value for cost and innovative solutions, particularly in website redesigns and speed optimization, resulting in improved performance and increased sales for clients.
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UndisclosedUndisclosedFreelancerBangkok, Thailand
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Maya Wizard Co.,Ltd., a cloud consulting & SI company, is based in Bangkok, Thailand. Established in 2007, the team focuses on cloud consulting & SI and Web Development.
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UndisclosedUndisclosedFreelancerChippendale, Australia
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Established in 2021, DEJI Agency is an Advertising company. The small team offers Advertising and Branding.
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Click Source SEO is a social media marketing firm. They are headquartered in Fayetteville, Arkansas. Their team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerBedford, NH
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Yankee SEO & Web Design is a SEO services firm. Launched in 2023, the agency offers Search Engine Optimization and Web Design.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$10,000+$100 - $149 / hr10 - 49London, England
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39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$25 - $49 / hr10 - 49
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38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr10 - 49Warszawa, Poland
Ability to deliver
37.1/40.017.6/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design45% Usability Testing50% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% UX/UI Design40% Usability Testing85% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38/40.018.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.7/40.019.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$5,000+$100 - $149 / hr50 - 249Franklin Lakes, NJ
Ability to deliver
33.9/40.017.8/20 Reviews9.5/10 Clients & Experience6.7/10 Market PresenceService focus
50% UX/UI Design50% Usability Testing50% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.8/40.018.8/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other
Latest Usability Testing Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.