Top Usability Testing Companies
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Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$25,000+$50 - $99 / hr2 - 9Kraków, Poland
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See all 4 projectsbravelogy - Out of Business was a development company specializing in creating tailored software solutions, including web platforms, CRM systems, and mobile apps. Overall, 100% of the reviews were positive, highlighting their strong project management, responsiveness, and problem-solving skills. Reviewers appreciated their ability to deliver complex projects on time and budget, with 75% mentioning their professionalism and effective communication.
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$5,000+< $25 / hr2 - 9Hubballi, India
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See all 1 projectsfalahbits is a digital marketing and web hosting company that excels in social media strategy and content creation. Their clients report 100% satisfaction, praising their ability to meet deadlines and adapt to changing project scopes. The company's expertise and supportive approach are consistently highlighted, with no areas for improvement noted.
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UndisclosedUndisclosed2 - 9Lambaré, Paraguay
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Vinculo Paraguay, a SEO company, was launched in 2014. The team offers Search Engine Optimization and Product Design and is headquartered in Lambaré, Paraguay.
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UndisclosedUndisclosed2 - 9The Bronx, NY
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Just Right Technology is a graphic design agency launched in 2006. Their services include Graphic Design and Digital Strategy.
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Web3 Guild is a Blockchain company. The Atizapán de Zaragoza, Mexico-based agency was founded in 2018. Their services include Blockchain and IT strategy consulting.
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$10,000+$25 - $49 / hr50 - 249Surat, India
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See all 30 projectsAureate Labs is a proficient UX/UI design company specializing in enhancing user experience and interface design across e-commerce platforms. Reviews highlight their exceptional project management, timely delivery, and effective communication. With a nearly unanimous approval rating, over 90% of clients commend their value for cost and innovative solutions, particularly in website redesigns and speed optimization, resulting in improved performance and increased sales for clients.
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UndisclosedUndisclosedFreelancerBangkok, Thailand
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Maya Wizard Co.,Ltd., a cloud consulting & SI company, is based in Bangkok, Thailand. Established in 2007, the team focuses on cloud consulting & SI and Web Development.
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UndisclosedUndisclosedFreelancerChippendale, Australia
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Established in 2021, DEJI Agency is an Advertising company. The small team offers Advertising and Branding.
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UndisclosedUndisclosedFreelancer
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Click Source SEO is a social media marketing firm. They are headquartered in Fayetteville, Arkansas. Their team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerBedford, NH
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Yankee SEO & Web Design is a SEO services firm. Launched in 2023, the agency offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancerCherry Hill, NJ
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Initialize Digital is a branding agency in Cherry Hill, New Jersey. They specialize in Branding and Market Research.
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UndisclosedUndisclosedFreelancerOcean Township, NJ
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Kinetic Iris is a website development firm established in 2012. Their team offers Web Development and Search Engine Optimization.
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Headquartered in Chandler, Arizona, Drawlabs Game Studio is a branding firm. Their services include Branding and Marketing Strategy.
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UndisclosedUndisclosedFreelancer
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Content Writing Services company Christina Copy Co. Was launched in 2011. The company offers Content Writing Services and Content Marketing, and is small.
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UndisclosedUndisclosedFreelancerBydgoszcz, Poland
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Content Marketing company Ministerstwo Tekstu is in Bydgoszcz, Poland. Their services include Content Marketing and Search Engine Optimization.
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Klaudia Lepiarz , a Marketing Strategy company, was launched in 2019. The company specializes in Marketing Strategy and Content Marketing, and is small.
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UndisclosedUndisclosedFreelancerCasper, WY
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Peak Semantics, LLC , a Translation company, was established in 2021. In Casper, Wyoming, the team provides Translation and Social Media Marketing.
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Social media marketing company A Brilliant Way Inc is headquartered in Rogers, Minnesota. They provide Social Media Marketing and Content Marketing.
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UndisclosedUndisclosedFreelancerSaint Paul, MN
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Staci Shepherd Consulting, LLC is a Saint Paul, Minnesota-based Content Writing Services company. They offer Content Writing Services and Content Marketing and were launched in 2018.
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UndisclosedUndisclosedFreelancerMinot, ND
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Design by Heather Rae, a small branding firm, is based in Minot, North Dakota. Their services include Branding and Web Design.
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Emiquent is a Content Marketing company in London, England. Established in 2023, the team specializes in Content Marketing and Search Engine Optimization.
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Conversion Optimization company Peak 8 Marketing is headquartered in Minneapolis, Minnesota. They provide Conversion Optimization and Search Engine Optimization and were founded in 2016.
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Established in 2003, Alesha Creates is a web design agency. The small team offers Web Design and UX/UI Design.
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UndisclosedUndisclosedFreelancerMünchen, Germany
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Fasino Design is a branding agency. The München, Germany-based company was established in 2007. Their team provides Branding and Web Design.
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UndisclosedUndisclosedFreelancerSan Juan, Puerto Rico
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Founded in 2024, Alexander Morales-Sang is a small branding firm. Their services include Branding and Search Engine Optimization.
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Located in Barcelona, Spain, Andrea Ayensa is a small Advertising company. Their services include Advertising and Branding.
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AZ Design is an Advertising company. The Loddon, England-based agency was established in 2013. Their services include Advertising and Branding.
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Daniel Sarkwa is a web design company headquartered in Turku, Finland. Their services include Web Design and UX/UI Design.
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Dennis Snellenberg B.V. Is a website development company in Netherlands. They specialize in Web Development and Web Design.
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Kamakaku, a branding firm, is based in Berlin, Germany. Their services include Branding and Web Design.
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Launched in 2021, Reuben Houfe is a small branding company based in Ho Chi Minh City, Vietnam. Their team specializes in Branding and Graphic Design.
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UndisclosedUndisclosedFreelancerLondon, England
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Revitalize Innovations, a social media marketing agency, was established in 2024. The company offers Social Media Marketing and Pay Per Click, and is small.
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Sune Reinert Design is a branding agency. Their small team is based in Aalborg, Denmark. Their services include Branding and Web Design.
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$1,000+Undisclosed2 - 9Ahmedabad, India
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See all 3 projectsRefraxon is a UX/UI design company renowned for enhancing user experience and interface design. They consistently deliver improvements, as evidenced by a 20% increase in order rates for a healthcare client. With no noted areas for improvement, 100% of reviews commend their expertise in user-centered design and professionalism.
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UndisclosedUndisclosed2 - 9Cedar Park, TX
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Internet Guru Girl is a SEO company. Headquartered in Cedar Park, Texas, the agency was founded in 2009. Their services include Search Engine Optimization and Social Media Marketing.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.3/40.019.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.6/40.019.8/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
39.1/40.019.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
35.7/40.017/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
38.1/40.018.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% UX/UI Design40% Usability Testing85% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.2/40.019.2/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
37.5/40.018/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.3/40.019.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn , Estonia
Ability to deliver
39.2/40.020/20 Reviews9.7/10 Clients & Experience9.5/10 Market PresenceService focus
40% UX/UI Design30% Usability Testing60% Other
Latest Usability Testing Articles
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Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.