Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$5,000+$25 - $49 / hr10 - 49Zhytomyr, Ukraine
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E-commerce development company Uvidest provides E-Commerce Development and Web Development. They are in Zhytomyr, Ukraine.
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$5,000+$150 - $199 / hr2 - 9
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Crayon HQ is a branding agency located in New York, New York. The team focuses on Branding and Marketing Strategy.
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Undisclosed$50 - $99 / hr2 - 9Birmingham, England
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Saint Loupe, an Advertising company, was launched in 2014. The agency specializes in Advertising and UX/UI Design.
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$25,000+$50 - $99 / hr50 - 249Łódź, Poland
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Established in 2009, Listonic dev is a mobile app development firm. The midsize team offers Mobile App Development and Custom Software Development.
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$1,000+< $25 / hr10 - 49
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CodBizz Technologies is a web design company. The company is based in Navsari, India. Their team offers Web Design and UX/UI Design.
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$100,000+$100 - $149 / hr50 - 249London, England
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Tom&Co. Is a web design agency launched in 2010. The midsize team offers Web Design and UX/UI Design.
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$1,000+$25 - $49 / hr50 - 249Fremont, CA
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Launched in 2022, Infrablok is a midsize AI firm headquartered in Fremont, California and Noida, India. Their team specializes in Artificial Intelligence and Blockchain.
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$5,000+$50 - $99 / hr2 - 9
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Austral Design Co is an e-commerce development company. Founded in 2012, the company is located in Medellín, Colombia. Their team focuses on E-Commerce Development and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Bologna, Italy
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Advertising company M&B SRL was founded in 1992. The team offers Advertising and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Birmingham, England
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See all 1 projects0xHearts specializes in UX/UI Design, offering services that include creating modern, visually appealing, and user-friendly websites. Reviews highlight their impressive design quality and alignment with brand values, although there were minor delays in delivery. Clients particularly appreciate the value for cost and effective communication.
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$10,000+< $25 / hr10 - 49Indore, India
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See all 1 projectsSKED Group Innovations Private Limited is a company known for delivering IT solutions, including API development and project management, to support business management and marketing activities. Reviews highlight their adherence to project timelines and quality delivery, with particular praise for their technology expertise and value for cost.
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$1,000+$25 - $49 / hr10 - 49Sarkhej-Okaf, India
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SEO services firm SM infosoft Pvt Ltd is headquartered in Sarkhej-Okaf, India. They specialize in Search Engine Optimization and Web Design.
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$1,000+< $25 / hr2 - 9
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See all 4 projectsArwa Digital offers a range of services including website design and development, SEO, digital advertising, and social media management. Overall feedback highlights their ability to deliver visually appealing and functional websites, increase traffic and sales, and provide effective project management. Clients particularly appreciate their creative approach, responsiveness, and customized solutions tailored to specific business needs.
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$5,000+$50 - $99 / hr2 - 9
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Rollingball.studio is a website development company. Their team is in Trnava, Slovakia and specializes in Web Development and Web Design.
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$1,000+< $25 / hr10 - 49
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See all 2 projectsWelcome to Axisor 🌟 — a full-service digital solutions company where innovation and creativity come together to deliver impactful results. At Axisor, we specialize in transforming ideas into
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$1,000+$25 - $49 / hr10 - 49Miami Beach, FL
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See all 2 projectsElementor Expert offers UX/UI design, LMS development, and branding design services, leveraging Elementor and WordPress for innovative web solutions. Their reviews highlight exceptional creativity, technical expertise, and proactive communication. Clients praise their ability to deliver visually appealing, user-friendly designs that enhance user engagement and improve performance, with a track record of meeting project timelines efficiently.
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$10,000+$25 - $49 / hr50 - 249Gurugram, India
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ProtaTECH India Solutions Pvt Ltd is a midsize Gurugram, India-based software development company. Their services include Custom Software Development and IT managed services.
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$25,000+$100 - $149 / hr2 - 9Oakland, CA
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Futuredraft is an UX agency. They are headquartered in Oakland, California. Their team focuses on UX/UI Design and Product Design.
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$1,000+UndisclosedFreelancer
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Alexandra Mendes Guerra | website design is a web design company. Founded in 2000, the team provides Web Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancerBalkány, Hungary
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Small UX agency skinnydesigns, is based in Balkány, Hungary. The team focuses on UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Noida, India
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See all 2 projectsWhite Bunnie offers web development, SEO improvements, and digital marketing services, including social media management. Client feedback highlights increased website traffic and social media followers, emphasizing their effective project management and diverse specialization. White Bunnie demonstrates the ability to significantly enhance online presence without heavy reliance on paid advertising.
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
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See all 1 projectsWeb Designs Prime is a web development company specializing in mobile applications and subscription websites. Their client reviews reveal significant dissatisfaction, with complaints about project delays, unprofessional communication, and allegations of extortion. The tone of feedback is overwhelmingly negative, with one customer expressing severe discontent with their service, highlighting issues in customer service and project management.
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$5,000+< $25 / hr10 - 49St. Louis, MO
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Mechcubei Solutions is a St. Louis, Missouri-based mobile application development firm. Their services include Mobile App Development and UX/UI Design.
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$1,000+< $25 / hr10 - 49Mumbai, India
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Code7tech is an e-commerce development company. The team is based in Mumbai, India, and their services include E-Commerce Development and Mobile App Development.
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$1,000+$25 - $49 / hr10 - 49Gothenburg, Sweden
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MERPHI Consultants, an UX design agency, was launched in 2019. The team offers UX/UI Design and Branding and is located in Gothenburg, Sweden.
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$1,000+$100 - $149 / hr10 - 49Sacramento, CA
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Web design company Analytix Media is in Sacramento, California. Established in 2018, the team provides Web Design and UX/UI Design.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
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Betasoft Solutions Pvt Ltd is a web design agency. Their team is headquartered in Sahibzada Ajit Singh Nagar, India and specializes in Web Design and UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9
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Radian Digital, an user experience design agency, is based in Christchurch, New Zealand. The team offers UX/UI Design and Mobile App Development.
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$1,000+$25 - $49 / hr2 - 9Ahmedabad, India
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Galekt is a small Ahmedabad, India-based custom software development company. Their services include Custom Software Development and Mobile App Development.
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$1,000+< $25 / hr10 - 49Lucknow, India
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Based in Lucknow, India, Adwaits is an user experience design company. They specialize in UX/UI Design and Product Design.
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$10,000+$50 - $99 / hr10 - 49Milton Keynes, England
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Founded in 2009, PODTECH is a small Milton Keynes, England-based IT strategy consulting company. Their team offers IT strategy consulting and Custom Software Development.
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$5,000+$25 - $49 / hr10 - 49Rajkot, India
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E-commerce development company SG Webtech was launched in 2011. In Rajkot, India, the team provides E-Commerce Development and Mobile App Development.
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$5,000+Undisclosed2 - 9Athina, Greece
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Advisable Agency, a web design company, is headquartered in Athina, Greece. They offer Web Design and E-Commerce Development.
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$1,000+$25 - $49 / hr2 - 9
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MAYA WEB DESIGN is a web design agency in Taichung, Taiwan. Established in 1998, the team provides Web Design and UX/UI Design.
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$1,000+Undisclosed50 - 249College Station, TX
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JBKnowledge, a midsize custom software development firm, is based in College Station, Texas. Their services include Custom Software Development and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9London, England
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Located in London, England, LOOT Studio is a web design agency. They provide Web Design and UX/UI Design and were founded in 2012.
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UndisclosedUndisclosed50 - 249Lyon, France
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Launched in 2009, Witekio, a midsize user experience design agency, is in Lyon, France and Bellevue, Washington. Their services include UX/UI Design and Cybersecurity.
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$1,000+$25 - $49 / hr2 - 9Santa Fe, Argentina
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Kilometro is an UX agency based in Santa Fe, Argentina and Ciudad Autonoma de Buenos Aires, Argentina. They specialize in UX/UI Design and Branding and were established in 2011.
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$1,000+$50 - $99 / hrFreelancerGlanmire, Ireland
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Full Circle Design, a small web design company, is in Glanmire, Ireland. The team offers Web Design and UX/UI Design.
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$1,000+< $25 / hr2 - 9Ahmedabad, India
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Small user experience design agency Pixabia - Design Studio, is headquartered in Ahmedabad, India and Ahmedabad, India. Their services include UX/UI Design and Graphic Design.
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$10,000+$100 - $149 / hr10 - 49München, Germany
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Eckstein Design und Partner, a Product Design company, is based in München, Germany. Their services include Product Design and UX/UI Design.
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$5,000+$50 - $99 / hr10 - 49Glifada, Greece
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Founded in 2010, ANDKO DIGITAL is a small Glifada, Greece-based website development company. Their services include Web Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Surry Hills, Australia
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Branding agency walterwakefield is headquartered in Surry Hills, Australia. The team focuses on Branding and Marketing Strategy.
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$1,000+$25 - $49 / hr50 - 249Bengaluru, India
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Eka Design Studio is an UX design agency. Established in 2017, the team provides UX/UI Design and Product Design. The company is headquartered in Bengaluru, India and Hoboken, New Jersey.
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$1,000+< $25 / hr10 - 49Surat, India
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IZZARDTECH SOLUTIONS is a Surat, India-based application development company. They provide Mobile App Development and Web Development and were established in 2018.
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$25,000+$100 - $149 / hr10 - 49San Diego, CA
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Established in 2013, 1218 App Team is a small mobile app development company. Their team provides Mobile App Development and Custom Software Development.
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$50,000+$50 - $99 / hr10 - 49Manchester, England
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Launched in 2002, BuildEmpire, a small custom software development company, is located in Manchester, England. Their team provides Custom Software Development and Enterprise App Modernization.
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$5,000+$25 - $49 / hr10 - 49Leiria, Portugal
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MD3 - Development, Outsourcing & Design is an IT staff augmentation company in Leiria, Portugal and Leiria, Portugal. Their services include IT staff augmentation and Custom Software Development.
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$5,000+$100 - $149 / hrFreelancerEdmonton, Canada
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Proud Pup & Company, a SEO agency, is headquartered in Edmonton, Canada. They specialize in Search Engine Optimization and Web Design.
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$1,000+$150 - $199 / hr2 - 9London, England
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Founded in 2006, Different Projects Ltd. Is a small UX agency located in London, England. Their team offers UX/UI Design and Digital Strategy.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38/40.019.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.