Top Customer Support Services in the United States
908 Companies
List of the Top United States Customer Support Companies
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Efficient
Clients consistently commend Helpware for their efficiency and responsiveness. One CEO highlighted their ability to exceed expectations by hiring an agent within two weeks and consistently meeting deadlines. Another client noted that Helpware's team completes tasks quickly and effectively, allowing their own team to focus on client-facing work. Overall, the sentiment reflects strong satisfaction with Helpware's efficient service delivery and effective communication, reinforcing their value as a reliable partner.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Kyiv, Ukraine
35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000401 - 500
UndisclosedUndisclosed1,000 - 9,999Serves United StatesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
Read moreSee All Locations (1)Modesto, CA
2601 Oakdale Road
Modesto, CA 9535510 - 15
+1 209 214 7444
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesInteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
Read moreSee All Locations (1)San Diego, CA
5405 MOREHOUSE DRIVE
San Diego, CA 921216 - 9
619.332.639
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UndisclosedUndisclosed2 - 9Little Elm, TX
Services provided
30% Customer Service Outsourcing30% Call Center Services30% IT Staff Augmentation +2 services5% Business Consulting5% HR ConsultingLehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
Read moreSee All Locations (1)Little Elm, TX
2701 Little Elm Parkway
Little Elm, TX 750682 - 5
4699543404
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$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% Business ConsultingZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
Read moreSee All Locations (1)Evanston, IL
708 Church Street
Evanston, IL 6020121 - 30
+12249996997
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$1,000+< $25 / hr250 - 999Schaumburg, IL
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing15% CRM Consulting and SI +5 services10% Finance & Accounting Outsourcing (FAO)10% Transcription7% Staffing5% Digital Strategy3% HR OutsourcingRely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
Read moreSee All Locations (3)Pune, India
2nd Floor Ankur Plaza, Next to Akshay Palace Near Warje Flyover Warje Chowk , Plot No -129/11/2/3
Pune, India 41105850 - 75
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Customer Service Outsourcing15% Content Marketing15% Ecommerce Marketing +5 services15% Search Engine Optimization15% Social Media Marketing10% Marketing Strategy10% Pay Per Click5% Other MarketingEcartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
Read moreSee All Locations (1)New York, NY
99 Wall Street #625
New York, NY 10005251 - 300
+1-332-223-8085
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing80% Call Center ServicesApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Houston, TX
702 Jackson Hill St
Houston, TX 7700716 - 20
713.863.3333
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Corporate Training & Coaching20% Sales OutsourcingOutsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
Read moreSee All Locations (1)Minneapolis, MN
600 Highway 169 South, Suite 1690
Minneapolis, MN 5542616 - 20
888-766-4482
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing50% Sales Outsourcing10% Back Office Outsourcing +3 services10% Call Center Services10% Email Marketing10% Social Media MarketingGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
Read moreLos Angeles, CA
4924 Balboa Blvd. #353
Los Angeles, CA 91316251 - 300
4242560345
See All Locations (2)Los Angeles, CA
4924 Balboa Blvd. #353
Los Angeles, CA 91316251 - 300
4242560345
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$10,000+< $25 / hr250 - 999Chicago, IL
Services provided
10% Customer Service Outsourcing10% Application Management & Support10% BI & Big Data Consulting & SI +7 services10% Back Office Outsourcing10% Cloud Consulting & SI10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales OutsourcingBig data analytics company Touch Support was founded in 2003. The company provides BI & big data consulting & SI and cloud consulting & SI.
Read moreSee All Locations (1)Chicago, IL
6177 North Lincoln Avenue
Chicago, IL 6065976 - 100
(765) 269-8044
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Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing37% Staffing +1 service13% RecruitingMy BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
Read moreSee All Locations (1)Alpharetta, GA
100 North Point Center East, Suite 125
Alpharetta, GA 3002250 - 75
866-575-4559
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
19% Customer Service Outsourcing25% Custom Software Development25% IoT Development +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
Read moreSee All Locations (1)Old Bridge, NJ
27 Avery Drive
Old Bridge, NJ 088576 - 9
(844) 295-0900
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UndisclosedUndisclosed10 - 49Reno, NV
Services provided
20% Customer Service Outsourcing80% Call Center ServicesCall center company Answerwest Inc was launched in 1987. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
Read moreSee All Locations (1)Reno, NV
439 West Plumb Lane
Reno, NV 8950921 - 30
7758252222
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UndisclosedUndisclosed10 - 49Lakewood Ranch, FL
Services provided
20% Customer Service Outsourcing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Search Engine Optimization99 Calls, a SEO services firm, was established in 2010. They offers Search Engine Optimization and Pay Per Click.
Read moreSee All Locations (1)Lakewood Ranch, FL
10930 State Road 70 East
Lakewood Ranch, FL 3420210 - 15
18007174669
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UndisclosedUndisclosed10 - 49Puyallup, WA
Services provided
25% Customer Service Outsourcing75% Call Center ServicesCascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
Read moreSee All Locations (1)Puyallup, WA
105B W Main Suite 111
Puyallup, WA 9837116 - 20
2537990008
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers20% Other IT Consulting and SI10% Call Center ServicesBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
Read moreSee All Locations (1)Cerritos, CA
12454, Pine Creek Road
Cerritos, CA 90703301 - 400
8002537320
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$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesArmored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
Read moreSee All Locations (1)Wixom, MI
Beck Rd Wixom, MI,
Wixom, MI 483936 - 9
5178552775
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$1,000+< $25 / hr10 - 49Tampa, FL
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingBridgers Solution is a call center service based in Tampa, Florida. They specialize in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Tampa, FL
9225 Bay Plaza Boulevard
Tampa, FL 3361910 - 15
813-688-1291
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +1 service25% StaffingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Los Angeles, CA
453 South Spring Street
Los Angeles, CA 900136 - 9
+1 888 810 3726
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
20% Customer Service Outsourcing15% Call Center Services15% Market Research +5 services10% Advertising10% Back Office Outsourcing10% Marketing Strategy10% Other Marketing10% Sales OutsourcingHeadquartered in Houston, Texas, Mandit Solutions is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Market Research.
Read moreSee All Locations (1)Houston, TX
American General Center 2929 Allen Parkway, suite 200, Houston
Houston, TX 7701976 - 100
8329663622
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (1)New York, NY
3309 73rd Street
New York, NY 1137216 - 20
+1 848-206-2002
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
24% Customer Service Outsourcing50% Back Office Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)New York, NY
77 Water St
New York, NY 11201101 - 150
256-414-8042
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UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing10% Call Center Services +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)East Windsor, NJ
1249 South River Road, Suite 106
East Windsor, NJ 08512751 - 1000
+1-844-640-1488
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$1,000+< $25 / hr250 - 999Sterling, IL
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing20% Graphic Design +2 services10% Finance & Accounting Outsourcing (FAO)10% Supply Chain ManagementLogan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
Read moreSee All Locations (1)Sterling, IL
417 East 3rd Street
Sterling, IL 61081401 - 500
+1 513 647 8959
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Undisclosed$25 - $49 / hr2 - 9Cedar Falls, IA
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing20% Sales Outsourcing +2 services15% Document Digitization & Management10% Business Continuity ManagementSmall Back Office Outsourcing company Cascade Virtual, is based in Cedar Falls, Iowa. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (1)Cedar Falls, IA
200 State Street
Cedar Falls, IA 506132 - 5
319-214-2120
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Marketing Strategy20% Social Media MarketingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on Virtue Ally highlights exceptional operational support and project management capabilities. Clients commend the team's reliability, attention to detail, and quick adaptability to shifting priorities, which significantly enhances operational efficiency. One client noted, "Her communication is clear, proactive, and solutions-oriented," while another praised the seamless onboarding process and continual support. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in the alignment of values and exceptional service quality, leaving little room for improvement.Was this helpful?
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Anaheim, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Staff Augmentation +2 services20% IT Strategy Consulting20% Web DesignAdvertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
Read moreSee All Locations (1)Anaheim, CA
5753 East Santa Ana Canyon Road
Anaheim, CA 9280710 - 15
+1 (714) 307-4100
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly RateView PackagesCustomer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
See All Locations (1)New York, NY
82 Nassau Street
New York, NY 1003841 - 49
1-833-652-5900
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Accommodating
Profinity has received positive feedback regarding their accommodating nature, with clients highlighting their responsiveness and flexibility in adapting to specific needs. One client noted Profinity's ability to quickly adjust their approach and provide timely solutions, which was crucial for project momentum. Another client praised their exceptional responsiveness and proactive problem-solving, stating that Profinity often anticipated needs before they were expressed, demonstrating a strong commitment to client satisfaction.-
Customer Service Outsourcing for Software Company
5.0 Jul 30, 2024The project management from Profinity was highly effective. They consistently delivered items on time and were very responsive to our needs. Whenever we had specific requests or required adjustments, they quickly adapted their approach and provided timely solutions. This adaptability was crucial in maintaining the momentum of our projects and ensuring continuous improvement in our operations.
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Customer Service Outsourcing for Real Estate Company
5.0 Jul 30, 2024Profinity consistently delivered all items on time, meeting or exceeding deadlines and ensuring our support operations remained efficient and reliable. Their team was highly responsive, addressing our concerns promptly and adapting to our feedback to align their services perfectly with our requirements. Profinity demonstrated flexibility, adjusting their approach based on our evolving needs and scaling their team as necessary to handle increased ticket volumes.
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Industry Experience
Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.Was this helpful?
See All Locations (2)Lahore, Pakistan
Raiwind Road
Lahore, Pakistan31 - 40
+923324852441
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
12% Customer Service Outsourcing36% Call Center Services12% Sales Outsourcing +4 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
Read moreSee All Locations (1)Los Angeles, CA
5955 De Soto Ave
Los Angeles, CA 9136750 - 75
+1855.969.3606
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing20% Advertising20% Event Marketing +5 services10% AR/VR Development10% Back Office Outsourcing10% Marketing Strategy10% Social Media Marketing10% Video ProductionBrand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
Read moreSee All Locations (1)New York, NY
1500 Broadway, 32nd Floor
New York, NY 10036751 - 1000
1+917-909-7050
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$1,000+< $25 / hr250 - 999San Antonio, TX
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +5 services15% Custom Software Development15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Web Design5% TranscriptionWorld Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
Read moreSee All Locations (1)San Antonio, TX
13710 Earlywood Street
San Antonio, TX 782332 - 5
+12107964040
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.
Reviews mention Team players
Clients consistently highlight the team-oriented approach of PartnerHero, noting their professionalism, friendliness, and effectiveness. One client emphasized the positive experience of collaborating with various team members, stating, 'Working with everyone in the team is a joy.' Overall sentiment reflects a strong appreciation for their collaborative spirit, with feedback indicating they are seen as 'a genuine part of our team,' contributing significantly to client success.-
Customer Support Services for SaaS Company
5.0 Feb 21, 2023Attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. No, they are honestly an incredible partner, and wider team to work with.
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Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
See All Locations (7)București, Romania
13 Strada Sevastopol
București, Romania21 - 30
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$5,000+< $25 / hr10 - 49Anaheim, CA
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Business Consulting +4 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting10% Social Media MarketingStaff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
Read moreSee All Locations (1)Anaheim, CA
4025 E La Palma Ave Suite 205
Anaheim, CA 9280710 - 15
(833) 733-2666
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UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
10% Customer Service Outsourcing40% Call Center Services30% Custom Software Development +1 service20% Business ConsultingBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
Read moreSee All Locations (1)Itasca, IL
One Pierce Place Suite 700W
Itasca, IL 60143151 - 200
8477583000
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$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingPhone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)San Diego, CA
8902 Activity Road
San Diego, CA 9212631 - 40
800.675.0777
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
15% Customer Service Outsourcing25% Social Media Marketing25% Staffing +3 services13% Recruiting12% PEO/Employee Leasing10% Back Office OutsourcingValuedHR Business Services, a social media marketing firm, was launched in 2012. The agency provides Social Media Marketing and Staffing.
Read moreSee All Locations (1)Houston, TX
1321 Upland Drive #17668
Houston, TX 7704341 - 49
9192611675
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UndisclosedUndisclosed2 - 9Norcross, GA
Services provided
15% Customer Service Outsourcing25% Marketing Strategy15% Graphic Design +3 services15% Video Production15% Web Design15% Web DevelopmentFrenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
Read moreSee All Locations (1)Norcross, GA
4940 Peachtree Industrial Blvd, Suite 320
Norcross, GA 300716 - 9
30071
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$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Accounting +1 service20% Business ConsultingBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)White Plains, NY
75 South Broadway
White Plains, NY 106012 - 5
914-222-1446
-
$5,000+$100 - $149 / hr10 - 49Coweta, OK
Services provided
15% Customer Service Outsourcing70% IT Managed Services15% Call Center ServicesVIP Technology Solutions Group is an IT managed services company. The small Coweta, Oklahoma-based team provides IT managed services and Call Center Services. The agency was founded in 1994.
Read moreSee All Locations (1)Coweta, OK
12149 S. State Hwy 51
Coweta, OK 7442916 - 20
+1.866.203.6059
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
15% Customer Service Outsourcing80% Call Center Services5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Venice, FL
181 Center Rd
Venice, FL 342852 - 5
-
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Brooklyn, NY
3047 Avenue U, Brooklyn New York 11229
Brooklyn, NY 1122950 - 75
(718) 934-6714
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
20% Customer Service Outsourcing20% Accounting20% CRM Consulting and SI +2 services20% E-Commerce Development20% IT Managed ServicesFounded in 2009, 3gistix, a small CRM consulting and SI company, is based in Dallas, Texas. Their team focuses on CRM consulting and SI and IT managed services.
Read moreSee All Locations (1)Dallas, TX
12798 Perimter Suite C-106, C-114
Dallas, TX 7522810 - 15
14696382968
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UndisclosedUndisclosed10 - 49Round Rock, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +1 service25% StaffingProGlobal Support is a Back Office Outsourcing company. In Round Rock, Texas, the company was founded in 2023. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (1)Round Rock, TX
551 South Interstate 35 Frontage Road
Round Rock, TX 786642 - 5
+1-901-801-0131
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Undisclosed$100 - $149 / hr10 - 49Glen Cove, NY
Services provided
25% Customer Service Outsourcing25% Architectural Design25% Commercial Property Management +1 service25% IT Managed ServicesCasey's Cleaning of Long Island LLC is an Architectural Design company founded in 1986. Their services include Architectural Design and IT managed services.
Read moreSee All Locations (1)Glen Cove, NY
31 Brewster Street
Glen Cove, NY 1154216 - 20
516-309-6635
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% IT Managed ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
Read moreSee All Locations (1)Mountain View, CA
800 West El Camino Real
Mountain View, CA 940406 - 9
6503004893
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Customer Service Outsourcing35% AI Consulting35% AI Development +2 services10% Call Center Services10% TranscriptionSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
See All Locations (2)Noida, India
5th Floor, Pinnacle Business park, B-9, Sector-3, Noida, Uttar Pradesh 201301, India
Noida, India 20130116 - 20
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$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
44% Customer Service Outsourcing56% Call Center ServicesSee all 1 projectsConvergys provides customer service assistance and aims to increase sales for e-commerce businesses. Across the reviews, clients highlight their excellent project management, timely delivery, and ability to meet diverse needs. Convergys is frequently praised for its high ratings and proximity to clients' geographic locations.
See All Locations (1)Cincinnati, OH
201 East Fourth Street,
Cincinnati, OH 452022 - 5
1.513.723.7000
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$1,000+< $25 / hr1,000 - 9,999Watertown, MA
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Bengaluru, India
19th Floor, SKAV 909, 9/1 Lavalle Road,
Bengaluru, India 560025151 - 200
-
$1,000+< $25 / hr50 - 249University Park, IL
Services provided
60% Customer Service Outsourcing40% Call Center ServicesLaunched in 1993, Insuresoft is a midsize University Park, Illinois-based Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (1)University Park, IL
2500 Bond Street
University Park, IL 6048421 - 30
866.299.1314
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.1/40.017.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
33.8/40.019.6/20 Reviews8.6/10 Clients & Experience5.6/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
31.7/40.015.8/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
30.1/40.016.4/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.5/40.017.4/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr10 - 49San Antonio, TX
Ability to deliver
33.2/40.017.6/20 Reviews9.6/10 Clients & Experience6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
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