Top Customer Support Services in the United States
15 Leaders 15 Contenders
1,042 Companies
List of the Top United States Customer Support Companies
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Passionate about their work
Clients consistently highlight Helpware's passion for their work, noting their infectious enthusiasm and dedication to delivering high-quality service. One client emphasized how Helpware's team takes great pride in their tasks, contributing to a positive customer service culture. Another review underscored the company's commitment to providing reliable support, with the client expressing satisfaction with the quality and availability of services. Overall, the sentiment reflects a strong appreciation for Helpware's passionate approach to customer service.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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Customer Support for Analytics Company
5.0 Sep 27, 2018Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention Exceptional performance
Clients consistently praise Answer America for their exceptional performance, highlighting a notable 37% increase in business revenue and significant time savings of 90 hours monthly. One client emphasized their excellent communication and customer service, stating, 'They are on our side through it all' and recognized the cost efficiency of their services. Overall, the sentiment reflects a high level of satisfaction, with no areas for improvement identified.-
Telesales & Lead Generation for Hospitality Company
5.0 Nov 2, 2017They are on our side through it all. They provide excellent customer services, and the pricing saves us hours of manpower. What would take us 60-90 hours a month now frees our time up to properly run our business and please our customers. They have much better services compared to their competitors.
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Industry Experience
Answer America has demonstrated expertise across various industries including Hospitality & Leisure, Manufacturing, Education, and Business Services. Feedback highlights their strengths in reliability, communication, and customer service, contributing to significant time and cost savings for clients. Overall sentiment is positive, with clients noting increased business revenue and enhanced operational efficiency. Their ability to handle high call volumes effectively makes them a suitable partner for businesses seeking to improve customer engagement and streamline operations in these sectors.
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Hospitality & leisure Manufacturing Education Other industries Consumer Products Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answer America's pricing as beneficial and cost-effective. One review highlighted a multi-structure payment system that has resulted in significant savings, estimating $1,100 to $1,500 monthly. Another client noted their service is affordable and flexible, enhancing operational efficiency. Overall, the sentiment is positive, with clients expressing satisfaction regarding the value received relative to the costs incurred, indicating a strong alignment between service quality and pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing15% Social Media Marketing +3 services10% Direct Marketing10% Email Marketing5% AccountingSynergy BPO is a Customer Service Outsourcing company. Located in Orlando, Florida, their small team offers Customer Service Outsourcing and Back Office Outsourcing. The company was founded in 2020.
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UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
30% Customer Service Outsourcing50% Business Consulting20% IT Strategy ConsultingBusiness Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
30% Customer Service Outsourcing20% SMS Marketing15% Product Marketing +3 services15% Video Marketing10% Branding10% Direct MarketingCustomer Service Outsourcing company camrelo was launched in 2019. The midsize team provides Customer Service Outsourcing and SMS Marketing.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingSee all 2 projectsPCN - Professional Communications Network is a professional answering service provider offering call management solutions, particularly for small businesses and property management companies. Reviews highlight their professionalism, responsiveness, and ability to seamlessly integrate into existing operations. Approximately 75% of reviewers found them to significantly enhance customer service and provide time-saving benefits, with no notable areas for improvement mentioned.
Reviews mention Knowledgeable
The overall sentiment regarding PCN's knowledgeability is highly positive. Clients appreciate their professionalism and expertise, noting, "Their professionalism and knowledge are always impressive," and highlighting the effective training and responsiveness of their staff. One client emphasized that PCN's operators possess industry-specific knowledge, which significantly enhances service quality. Additionally, clients have expressed satisfaction with PCN's communication and dedication to resolving issues promptly, reinforcing their reputation as a knowledgeable service provider.-
24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.
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Industry Experience
PCN - Professional Communications Network has garnered positive feedback across various industries, notably in Information Technology and Real Estate. Clients appreciate their seamless integration, professionalism, and ability to enhance customer service. In the IT sector, they support small businesses with call management, while in Real Estate, they handle emergency calls for property management firms efficiently. Overall, sentiment is favorable, highlighting PCN's expertise in providing tailored answering services that enhance operational efficiency and client satisfaction.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money. One client noted that PCN's professional handling of calls enhances their business image, making them feel like a larger company. Another client highlighted the efficiency and responsiveness of PCN, which saves time and resources compared to in-house staff. Despite occasional negative feedback regarding call handling, the overall sentiment reflects satisfaction with the service's cost-effectiveness and quality.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Austin, TX
Services provided
30% Customer Service Outsourcing70% Call Center ServicesEstablished in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
25% Customer Service Outsourcing35% IT Managed Services20% Out of Home Design +1 service20% Video ProductionCALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is an IT managed services company. Based in Alpharetta, Georgia, the company provides IT managed services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pinole, CA
Services provided
35% Customer Service Outsourcing45% Other Marketing20% Other DesignCalifornia House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Baldwin, MD
Services provided
35% Customer Service Outsourcing65% Business ConsultingPro Pool Fence is a small Baldwin, Maryland-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Schaumburg, IL
Services provided
35% Customer Service Outsourcing35% Staffing30% Business ConsultingCustomer Service Outsourcing company Trinite Consulting Group LLC is in Schaumburg, Illinois and Princeton, New Jersey. They provide Customer Service Outsourcing and Staffing.
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$1,000+< $25 / hr2 - 9Washington, DC
Services provided
15% Customer Service Outsourcing20% Recruiting20% Staffing +3 services15% Back Office Outsourcing15% Custom Software Development15% HR OutsourcingSmall Recruiting company AUTIN LLC, is in Washington, District of Columbia. Their services include Recruiting and Staffing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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$1,000+$100 - $149 / hrFreelancerJohnson City, TN
Services provided
15% Customer Service Outsourcing40% IT Managed Services25% Cybersecurity +2 services10% Call Center Services10% Cloud Consulting & SITrimen Computer Systems, LLC is a small IT managed services company located in Johnson City, Tennessee. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Phoenixville, PA
Services provided
25% Customer Service Outsourcing25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed250 - 999Amory, MS
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing14% Call Center Services +4 services10% E-Commerce Development10% HR Consulting10% IT Managed Services10% Sales OutsourcingSSR TECHVISION, a Back Office Outsourcing company, was launched in 2015. Headquartered in Amory, Mississippi, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Reston, VA
Services provided
30% Customer Service Outsourcing50% Business Consulting20% Marketing StrategyHms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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$50,000+$50 - $99 / hr50 - 249Springfield, MA
Services provided
25% Customer Service Outsourcing60% Business Consulting15% Sales OutsourcingNurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Houston, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Compliance Consulting +1 service25% Other Digital MarketingCapline Healthcare Management, a Customer Service Outsourcing company, was founded in 2016. They offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
20% Customer Service Outsourcing60% Business Consulting20% Back Office OutsourcingAllied International Security Guards Company is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing and is headquartered in Los Angeles, California.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
28% Customer Service Outsourcing59% Call Center Services13% Back Office OutsourcingGlobal Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
15% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Services provided
15% Customer Service Outsourcing30% Staffing20% Back Office Outsourcing +2 services20% Business Consulting15% RecruitingVirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
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UndisclosedUndisclosed50 - 249Andover, MN
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company SMA Support Services is in Andover, Minnesota. They offer Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Sheridan, WY
Services provided
30% Customer Service Outsourcing40% Business Continuity Management15% AI Agents +1 service15% AI DevelopmentBusiness Continuity Management company BoundBot was founded in 2025. The midsize team offers Business Continuity Management and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
25% Customer Service Outsourcing56% Call Center Services19% Back Office OutsourcingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$10,000+$25 - $49 / hr50 - 249Sugar Land, TX
Services provided
20% Customer Service Outsourcing20% Blockchain20% Branding +2 services20% E-Commerce Development20% Web DevelopmentQuickBooks Integration, a midsize branding company, is located in Sugar Land, Texas. Their services include Branding and Web Development.
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +3 services20% Call Center Services10% Cloud Consulting & SI10% Web DevelopmentMy Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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Undisclosed$150 - $199 / hr10 - 49Tewksbury, MA
Services provided
25% Customer Service Outsourcing75% Document Digitization & ManagementDocument Digitization & Management company Boston Document Shredding Service provides Document Digitization & Management and Customer Service Outsourcing. They were established in 2007.
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Proactive
Clients consistently praised Profinity for their proactive approach, noting their ability to anticipate needs and provide innovative solutions. One client highlighted their 'strong customer-centric focus' and adaptability, which was crucial for project momentum. Another reviewer emphasized Profinity's exceptional responsiveness and flexibility, stating that their proactive problem-solving significantly enhanced customer support operations. Overall, the sentiment around Profinity's proactive nature is overwhelmingly positive, underscoring their commitment to client satisfaction and operational efficiency.-
Customer Service Outsourcing for Software Company
5.0 Jul 30, 2024What I find most impressive about the company is their proactive approach to problem-solving and strong customer-centric focus. They not only met our expectations but often anticipated our needs before we articulated them, suggesting innovative solutions to improve our customer service. Their unique blend of reliability, innovation, and dedication to client satisfaction set them apart in the virtual assistant and customer support industry.
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Customer Service Outsourcing for Real Estate Company
5.0 Jul 30, 2024What impressed us most about Profinity was their exceptional responsiveness and adaptability. Their ability to consistently deliver on time, coupled with their proactive approach to addressing our needs and feedback, set them apart. Additionally, their strong emphasis on quality assurance and transparent communication ensured a high level of customer satisfaction and seamless collaboration.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — Profinity provides customer support services for a software company. They manage all customer interactions through email, phone, and live chat and handle key administrative tasks. Read moreWas this helpful?
Industry Experience
Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estateWas this helpful?
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
15% Customer Service Outsourcing45% Back Office Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Palm Beach Gardens, FL
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFounded in 2023, Answer Assist LLC is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Call Center Services +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249Schaumburg, IL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Custom Software Development20% Market ResearchAllianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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$1,000+$100 - $149 / hr50 - 249Tampa, FL
Services provided
20% Customer Service Outsourcing20% Business Continuity Management20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers15% Sales Outsourcing5% Business Valuation ServicesLaunched in 1996, MGSI - Medical Group Services is a Finance & Accounting Outsourcing (FAO) company. The firm specializes in Finance & Accounting Outsourcing (FAO) and Insurance Services & Brokers.
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Recruiting20% StaffingLiquid Networx is a call center headquartered in San Antonio, Texas. Launched in 1997, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49White Plains, NY
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Accounting +1 service20% Business ConsultingTelephone answering service Bota Group provides Call Center Services and Customer Service Outsourcing. They are in White Plains, New York.
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Undisclosed< $25 / hr50 - 249Jackson Township, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +4 services10% Sales Outsourcing5% Accounting5% Corporate Training & Coaching5% TranscriptionHeadquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingSee all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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UndisclosedUndisclosed50 - 249Elgin, IL
Services provided
25% Customer Service Outsourcing75% Call Center ServicesMAI Voice is an Elgin, Illinois-based call center service. Founded in 1985, the team provides Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Services provided
10% Customer Service Outsourcing20% Sales Outsourcing15% Content Marketing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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$1,000+< $25 / hr250 - 999Laguna Beach, CA
Services provided
10% Customer Service Outsourcing20% Ecommerce Marketing15% Pay Per Click +8 services10% Branding10% Performance Marketing10% Search Engine Optimization5% Back Office Outsourcing5% Content Marketing5% Conversion Optimization5% Product Marketing5% Social Media MarketingSee all 1 projectsTeam4eCom provides Amazon vendor central management services, including inventory management and product listing optimization. Overall feedback indicates they deliver timely and effective solutions, significantly reducing overselling and enhancing product visibility. Clients appreciate their proactive communication and dedication to understanding business challenges, ensuring a collaborative and successful partnership.
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$50,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% CRM Consulting and SI20% Data Annotation Services +2 services20% Graphic Design20% Sales OutsourcingMrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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$1,000+Undisclosed250 - 999Columbus, OH
Services provided
15% Customer Service Outsourcing45% Call Center Services25% AI Development +1 service15% Back Office OutsourcingPrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.
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$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
44% Customer Service Outsourcing56% Call Center ServicesSee all 1 projectsConvergys provides customer service assistance and aims to increase sales for e-commerce businesses. Across the reviews, clients highlight their excellent project management, timely delivery, and ability to meet diverse needs. Convergys is frequently praised for its high ratings and proximity to clients' geographic locations.
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$1,000+< $25 / hr1,000 - 9,999Watertown, MA
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249University Park, IL
Services provided
60% Customer Service Outsourcing40% Call Center ServicesLaunched in 1993, Insuresoft is a midsize University Park, Illinois-based Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
58% Customer Service Outsourcing12% Call Center Services10% Direct Marketing +2 services10% E-Commerce Development10% Graphic DesignFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Services provided
35% Customer Service Outsourcing65% Call Center ServicesCustomer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
32.6/40.019.2/20 Reviews7.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
33.6/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
31/40.020/20 Reviews4.6/10 Clients & Experience6.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.3/40.018.6/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
30.1/40.016.6/20 Reviews9.4/10 Clients & Experience4.1/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.2/40.016/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
29.6/40.016.6/20 Reviews10/10 Clients & Experience3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.1/40.016/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
28.6/40.016.2/20 Reviews8.4/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
28.2/40.014/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
30.3/40.017.4/20 Reviews8.2/10 Clients & Experience4.7/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
27.6/40.020/20 Reviews3.3/10 Clients & Experience4.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.6/40.015.6/20 Reviews8.5/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
26.8/40.014.6/20 Reviews6.9/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.017.4/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
29.6/40.017/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
26.3/40.017.2/20 Reviews3.9/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
25.9/40.013.6/20 Reviews8.1/10 Clients & Experience4.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
26.1/40.017.8/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
26/40.015.6/20 Reviews6.7/10 Clients & Experience3.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Ability to deliver
24.6/40.015.8/20 Reviews4.6/10 Clients & Experience4.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
27.3/40.016.2/20 Reviews6.4/10 Clients & Experience4.7/10 Market PresenceService focus
19% Customer Service Outsourcing81% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
24.4/40.015/20 Reviews5.2/10 Clients & Experience4.2/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr10 - 49Oakland Park, FL
Ability to deliver
26.4/40.016.6/20 Reviews6.8/10 Clients & Experience3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
29.5/40.015.6/20 Reviews9.7/10 Clients & Experience4.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
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