Top Customer Support Services in the United States
978 Companies
List of the Top United States Customer Support Companies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
Industry Experience
Helpware has demonstrated expertise across various industries, including Information Technology, Healthcare, eCommerce, Automotive, and Media. Clients praise their effective project management, quick adaptability, and high-quality service delivery. In Information Technology, they excelled in cybersecurity and technical support, while in Healthcare, they improved patient acquisition and streamlined processes. In eCommerce, Helpware enhanced customer service responsiveness. Overall, their strengths lie in customer support, operational efficiency, and a dedication to aligning with client values and goals.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive TelecommunicationsWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves United StatesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.
1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated strong capabilities across multiple industries, including Automotive, eCommerce, Financial Services, and Beauty. They provide exceptional multilingual customer support and data annotation services, with consistent positive feedback highlighting their responsiveness, cost-effectiveness, and quality of service. Clients in Automotive and Beauty noted significant improvements in operational efficiency and customer satisfaction. Overall, Mindy Support is well-suited for projects involving customer care, data annotation, and tech-driven solutions.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support has consistently been recognized for its competitive pricing and overall value. Clients have highlighted the company's ability to provide quality services at reasonable costs, with one stating, 'Good value for cost.' Another mentioned, 'Pricing fit our budget,' underscoring the affordability of their services. Overall, feedback reflects a positive sentiment regarding cost-effectiveness, with clients appreciating the balance between quality and affordability, making Mindy Support a reliable choice for outsourcing needs.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Sugar Land, TX
Services provided
20% Customer Service Outsourcing20% Blockchain20% Branding +2 services20% E-Commerce Development20% Web DevelopmentQuickBooks Integration, a midsize branding company, is located in Sugar Land, Texas. Their services include Branding and Web Development.
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$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Services provided
15% Customer Service Outsourcing30% Staffing20% Back Office Outsourcing +2 services20% Business Consulting15% RecruitingVirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10,000+Irving, TX
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.Was this helpful?
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
25% Customer Service Outsourcing56% Call Center Services19% Back Office OutsourcingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
28% Customer Service Outsourcing59% Call Center Services13% Back Office OutsourcingGlobal Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Washington, DC
Services provided
15% Customer Service Outsourcing20% Recruiting20% Staffing +3 services15% Back Office Outsourcing15% Custom Software Development15% HR OutsourcingSmall Recruiting company AUTIN LLC, is in Washington, District of Columbia. Their services include Recruiting and Staffing.
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +3 services20% Call Center Services10% Cloud Consulting & SI10% Web DevelopmentMy Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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$50,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing20% CRM Consulting and SI20% Data Annotation Services +2 services20% Graphic Design20% Sales OutsourcingMrzeph Tech is a graphic design company headquartered in New York, New York. They specialize in Graphic Design and CRM consulting and SI and were founded in 2020.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
15% Customer Service Outsourcing45% Back Office Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed$150 - $199 / hr10 - 49Tewksbury, MA
Services provided
25% Customer Service Outsourcing75% Document Digitization & ManagementDocument Digitization & Management company Boston Document Shredding Service provides Document Digitization & Management and Customer Service Outsourcing. They were established in 2007.
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$1,000+Undisclosed10 - 49Orlando, FL
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +4 services15% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
See All Locations (2)Orlando, FL
7345 West Sand Lake Road
Orlando, FL 328192 - 5
+5511988150945
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Call Center Services +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249Schaumburg, IL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Custom Software Development20% Market ResearchAllianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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$1,000+$100 - $149 / hr50 - 249Tampa, FL
Services provided
20% Customer Service Outsourcing20% Business Continuity Management20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers15% Sales Outsourcing5% Business Valuation ServicesLaunched in 1996, MGSI - Medical Group Services is a Finance & Accounting Outsourcing (FAO) company. The firm specializes in Finance & Accounting Outsourcing (FAO) and Insurance Services & Brokers.
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Recruiting20% StaffingLiquid Networx is a call center headquartered in San Antonio, Texas. Launched in 1997, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Morrisville, NC
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Document Digitization & Management20% RecruitingSee all 1 projectsRelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
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$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Services provided
10% Customer Service Outsourcing20% Sales Outsourcing15% Content Marketing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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UndisclosedUndisclosed50 - 249Sheridan, WY
Services provided
30% Customer Service Outsourcing40% Business Continuity Management15% AI Agents +1 service15% AI DevelopmentBusiness Continuity Management company BoundBot was founded in 2025. The midsize team offers Business Continuity Management and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Happy Valley, OR
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingSecurus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
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$50,000+Undisclosed50 - 249Indianapolis, IN
Services provided
20% Customer Service Outsourcing35% Call Center Services35% IT Managed Services +2 services5% Staffing5% Warehousing & DistributionNetfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesPro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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$1,000+< $25 / hr10 - 49Bronx, NY
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Commercial Financing +1 service25% Finance & Accounting Outsourcing (FAO)Commercial Financing company Bl Leads was founded in 2014. The team offers Commercial Financing and Finance & Accounting Outsourcing (FAO) and is located in Bronx, New York.
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UndisclosedUndisclosed10 - 49Fife, WA
Services provided
25% Customer Service Outsourcing75% Call Center ServicesPro Call Center Inc is a Fife, Washington-based answering service. They specialize in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Sacramento, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Business Consulting +1 service25% E-Commerce DevelopmentFounded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting.
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$1,000+< $25 / hr2 - 9Westerville, OH
Services provided
20% Customer Service Outsourcing80% Call Center ServicesNo More Phone Tag is a telephone answering service. Their small team is in Westerville, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Jackson Township, NJ
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +4 services10% Sales Outsourcing5% Accounting5% Corporate Training & Coaching5% TranscriptionHeadquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingSee all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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UndisclosedUndisclosed50 - 249Elgin, IL
Services provided
25% Customer Service Outsourcing75% Call Center ServicesMAI Voice is an Elgin, Illinois-based call center service. Founded in 1985, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% HR OutsourcingCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention Efficient
Clients have consistently praised Answer America's efficiency, noting that their services save several man-hours daily, allowing in-house staff to concentrate on other responsibilities. One client highlighted that the partnership has enabled their team to provide accurate information and a positive caller experience without needing to hire additional staff. Overall, the sentiment regarding efficiency is highly positive, with feedback emphasizing the affordability and flexibility of the services provided.-
Appointment Scheduling for Education Organization
3.5 Nov 2, 2017The service is affordable, efficient, and flexible to our needs.
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Industry Experience
Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.Was this helpful?
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UndisclosedUndisclosed2 - 9Lakewood, CO
Services provided
30% Customer Service Outsourcing40% Business Consulting30% Call Center ServicesFounded in 2020, Uninterrupted Sales is a small Business Consulting company. Their team focuses on Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingSee all 2 projectsPCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.
Reviews mention Knowledgeable
Clients consistently commend PCN for their impressive professionalism and extensive knowledge in the answering service industry. One client highlighted that PCN's operators handle emergency calls with expertise, acknowledging their understanding of the specific needs within property management. Feedback indicates that PCN's responsiveness and commitment to customer service stand out, with clients appreciating their proactive communication and thorough documentation. Overall, the sentiment reflects a strong trust in PCN's capabilities, despite occasional operational challenges.-
24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.
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Industry Experience
PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.Was this helpful?
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UndisclosedUndisclosed50 - 249Sheridan, WY
Services provided
20% Customer Service Outsourcing20% Customs brokerage20% Fulfillment +2 services20% Supply Chain Management20% TruckingEstablished in 2010, United Ravens is a Customs brokerage company. The team offers Customs brokerage and Fulfillment.
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UndisclosedUndisclosed50 - 249Fort Myers, FL
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Event ManagementIn Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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$1,000+< $25 / hr50 - 249Schaumburg, IL
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingProviders Care Billing, a midsize Back Office Outsourcing company, is located in Schaumburg, Illinois. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Corporate Photography20% Graphic Design +2 services20% Packaging Design20% Print DesignOdd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California.
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$1,000+Undisclosed10 - 49Palm Beach Gardens, FL
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFounded in 2023, Answer Assist LLC is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesInteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
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UndisclosedUndisclosed2 - 9Little Elm, TX
Services provided
30% Customer Service Outsourcing30% Call Center Services30% IT Staff Augmentation +2 services5% Business Consulting5% HR ConsultingLehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed2 - 9Pleasant Grove, UT
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruitment Process Outsourcing +1 service25% Sales OutsourcingAgency VA is a Back Office Outsourcing company. In Pleasant Grove, Utah, the team provides Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% Business ConsultingZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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$1,000+< $25 / hr250 - 999Schaumburg, IL
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing15% CRM Consulting and SI +5 services10% Finance & Accounting Outsourcing (FAO)10% Transcription7% Staffing5% Digital Strategy3% HR OutsourcingRely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Customer Service Outsourcing15% Content Marketing15% Ecommerce Marketing +5 services15% Search Engine Optimization15% Social Media Marketing10% Marketing Strategy10% Pay Per Click5% Other MarketingEcartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing80% Call Center ServicesApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Corporate Training & Coaching20% Sales OutsourcingOutsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing50% Sales Outsourcing10% Back Office Outsourcing +3 services10% Call Center Services10% Email Marketing10% Social Media MarketingGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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$10,000+< $25 / hr250 - 999Chicago, IL
Services provided
10% Customer Service Outsourcing10% Application Management & Support10% BI & Big Data Consulting & SI +7 services10% Back Office Outsourcing10% Cloud Consulting & SI10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales OutsourcingBig data analytics company Touch Support was founded in 2003. The company provides BI & big data consulting & SI and cloud consulting & SI.
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$1,000+< $25 / hr250 - 999Scottsdale, AZ
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Cybersecurity +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Litigation Support Services10% Recruitment Process Outsourcing10% StaffingLocated in Scottsdale, Arizona, Remote Raven is a midsize Cybersecurity company. The team focuses on Cybersecurity and IT staff augmentation.
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center Services +1 service10% TranscriptionVirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
33.7/40.017.8/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other
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