Top Customer Support Services in the United States
989 Companies
List of the Top United States Customer Support Companies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Exceptional results
Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.-
BPO & IT Services for HealthTech Firm
5.0 Nov 3, 2021The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.
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Research Data for Customer Service & Engagement Platform
5.0 Apr 12, 2019Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves United StatesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.
Reviews mention Reliable
Mindy Support has received consistent feedback highlighting their reliability in project execution. Clients appreciate their quick response times and effective communication, which facilitate smooth workflows. One client noted their ability to manage AI data annotation efficiently, delivering results on time and to satisfaction. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients expressing confidence in Mindy Support's professionalism and commitment to addressing issues promptly.-
AI Data Annotation for IT Services Company
5.0 Jul 29, 2021I'm impressed by Mindy's reliability, quick response time and clear communication. They are real professionals. All issues we had were solved and cleared within hours.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing BeautyWas this helpful?
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers20% Other IT Consulting and SI10% Call Center ServicesBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Grand Rapids, MI
Services provided
25% Customer Service Outsourcing20% Sales Outsourcing15% Business Consulting +4 services15% Call Center Services15% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% TranslationQOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Middletown, DE
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingBack Office Outsourcing company HS MED Solutions is based in Middletown, Delaware. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr2 - 9Philadelphia, PA
Services provided
35% Customer Service Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Insurance Services & BrokersThe Dental Services is a Finance & Accounting Outsourcing (FAO) company. Launched in 1994, the team specializes in Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesArmored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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$1,000+< $25 / hr10 - 49Tampa, FL
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingBridgers Solution is a call center service based in Tampa, Florida. They specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Clinton TWP, MI
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing15% Business Consulting +3 services15% Sales Outsourcing10% Call Center Services10% TranscriptionMedivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +1 service25% StaffingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed50 - 249Milton, DE
Services provided
25% Customer Service Outsourcing35% Back Office Outsourcing15% Call Center Services +4 services10% Procurement Support5% Air Freight5% Freight forwarding5% TruckingFounded in 2016, Echosync Solutions is a Back Office Outsourcing company. The team provides Back Office Outsourcing and Customer Service Outsourcing and is based in Milton, Delaware.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
20% Customer Service Outsourcing15% Call Center Services15% Market Research +5 services10% Advertising10% Back Office Outsourcing10% Marketing Strategy10% Other Marketing10% Sales OutsourcingHeadquartered in Houston, Texas, Mandit Solutions is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Market Research.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
20% Customer Service Outsourcing20% AI Agents20% AI Development +3 services20% Advertising10% Marketing Strategy10% Social Media MarketingDentalBase is an Advertising company. Headquartered in Atlanta, Georgia, the team specializes in Advertising and AI Agents.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
24% Customer Service Outsourcing50% Back Office Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing10% Call Center Services +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Sterling, IL
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing20% Graphic Design +2 services10% Finance & Accounting Outsourcing (FAO)10% Supply Chain ManagementLogan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
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Undisclosed$25 - $49 / hr2 - 9Cedar Falls, IA
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing20% Sales Outsourcing +2 services15% Document Digitization & Management10% Business Continuity ManagementSmall Back Office Outsourcing company Cascade Virtual, is based in Cedar Falls, Iowa. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Anaheim, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Staff Augmentation +2 services20% IT Strategy Consulting20% Web DesignAdvertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly RateView PackagesCustomer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Communicative
Profinity has received positive feedback regarding their communicative approach, with clients highlighting their 'exceptional responsiveness' and 'clear and open communication.' The team consistently provided timely updates and promptly addressed concerns, fostering a strong working relationship. Clients noted that Profinity's commitment to maintaining effective communication, alongside their adaptability to feedback, significantly enhanced overall customer satisfaction and support efficiency.-
Customer Service Outsourcing for Real Estate Company
5.0 Jul 30, 2024Profinity maintained clear and open communication, providing regular updates and promptly notifying us of any potential issues, fostering a strong working relationship. Their team was highly responsive, addressing our concerns promptly and adapting to our feedback to align their services perfectly with our requirements. What impressed us most about Profinity was their exceptional responsiveness and adaptability.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — Profinity provides customer support services for a software company. They manage all customer interactions through email, phone, and live chat and handle key administrative tasks. Read moreWas this helpful?
Industry Experience
Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estateWas this helpful?
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
12% Customer Service Outsourcing36% Call Center Services12% Sales Outsourcing +4 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing20% Advertising20% Event Marketing +5 services10% AR/VR Development10% Back Office Outsourcing10% Marketing Strategy10% Social Media Marketing10% Video ProductionBrand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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$1,000+< $25 / hr250 - 999San Antonio, TX
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +5 services15% Custom Software Development15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Web Design5% TranscriptionWorld Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Marketing Strategy20% Social Media MarketingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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$5,000+< $25 / hr10 - 49Anaheim, CA
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Business Consulting +4 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting10% Social Media MarketingStaff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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$10,000+$25 - $49 / hr10 - 49Palmetto, FL
Services provided
15% Customer Service Outsourcing45% Call Center Services20% Accounting +2 services15% Sales Outsourcing5% Back Office OutsourcingContractor in Charge is an answering service company. Launched in 2016, the agency focuses on Call Center Services and Accounting.
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UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
10% Customer Service Outsourcing40% Call Center Services30% Custom Software Development +1 service20% Business ConsultingBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingPhone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
15% Customer Service Outsourcing25% Social Media Marketing25% Staffing +3 services13% Recruiting12% PEO/Employee Leasing10% Back Office OutsourcingValuedHR Business Services, a social media marketing firm, was launched in 2012. The agency provides Social Media Marketing and Staffing.
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UndisclosedUndisclosed2 - 9Norcross, GA
Services provided
15% Customer Service Outsourcing25% Marketing Strategy15% Graphic Design +3 services15% Video Production15% Web Design15% Web DevelopmentFrenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Accounting +1 service20% Business ConsultingBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Coweta, OK
Services provided
15% Customer Service Outsourcing70% IT Managed Services15% Call Center ServicesVIP Technology Solutions Group is an IT managed services company. The small Coweta, Oklahoma-based team provides IT managed services and Call Center Services. The agency was founded in 1994.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
15% Customer Service Outsourcing80% Call Center Services5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Portland, OR
Services provided
15% Customer Service Outsourcing75% Call Center Services10% Back Office OutsourcingWellReceived is a call center. They were established in 2020 and focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
15% Customer Service Outsourcing30% Back Office Outsourcing30% Business Consulting +1 service25% Sales OutsourcingGallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
20% Customer Service Outsourcing20% Accounting20% CRM Consulting and SI +2 services20% E-Commerce Development20% IT Managed ServicesFounded in 2009, 3gistix, a small CRM consulting and SI company, is based in Dallas, Texas. Their team focuses on CRM consulting and SI and IT managed services.
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.Was this helpful?
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UndisclosedUndisclosed10 - 49Round Rock, TX
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruiting +1 service25% StaffingProGlobal Support is a Back Office Outsourcing company. In Round Rock, Texas, the company was founded in 2023. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed$100 - $149 / hr10 - 49Glen Cove, NY
Services provided
25% Customer Service Outsourcing25% Architectural Design25% Commercial Property Management +1 service25% IT Managed ServicesCasey's Cleaning of Long Island LLC is an Architectural Design company founded in 1986. Their services include Architectural Design and IT managed services.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% IT Managed ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Leesburg, FL
Services provided
25% Customer Service Outsourcing20% Ecommerce Marketing20% Packaging Design +2 services20% Social Media Marketing15% Performance MarketingThe Grow Vista is a Customer Service Outsourcing company. The agency is located in Leesburg, Florida. Their services include Customer Service Outsourcing and Packaging Design.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Customer Service Outsourcing35% AI Consulting35% AI Development +2 services10% Call Center Services10% TranscriptionSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
44% Customer Service Outsourcing56% Call Center ServicesSee all 1 projectsConvergys provides customer service assistance and aims to increase sales for e-commerce businesses. Across the reviews, clients highlight their excellent project management, timely delivery, and ability to meet diverse needs. Convergys is frequently praised for its high ratings and proximity to clients' geographic locations.
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$1,000+< $25 / hr1,000 - 9,999Watertown, MA
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249University Park, IL
Services provided
60% Customer Service Outsourcing40% Call Center ServicesLaunched in 1993, Insuresoft is a midsize University Park, Illinois-based Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
58% Customer Service Outsourcing12% Call Center Services10% Direct Marketing +2 services10% E-Commerce Development10% Graphic DesignFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Services provided
35% Customer Service Outsourcing65% Call Center ServicesCustomer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Services provided
50% Customer Service Outsourcing50% Call Center ServicesIn Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Services provided
75% Customer Service Outsourcing25% Call Center ServicesTSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr50 - 249San Antonio, TX
Ability to deliver
36.6/40.020/20 Reviews9.6/10 Clients & Experience7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other
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