Top Customer Support Services in the United States
15 Leaders 15 Contenders
1,006 Companies
List of the Top United States Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Adaptable
Clients consistently highlight Hugo Inc.'s adaptability, noting their swift response to evolving needs and challenges. One CMO praised their ability to scale operations rapidly without bureaucratic delays, while the Head of Finance emphasized their robust quality control and flexibility in supporting market expansion. A Sales Manager commended their seamless integration into existing operations, showcasing remarkable efficiency across multiple communication channels. Overall, the sentiment reflects a strong appreciation for Hugo's agile approach and effective project management.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware CX has garnered positive feedback across various industries including Telecommunications, Information Technology, Healthcare, eCommerce, and Education. Clients commend their expertise in customer support, marketing assistance, and project management. In Telecommunications, they effectively attracted new customers; in IT, they excelled in training and managing resources, leading to cost savings. The healthcare sector appreciates their seamless integration and efficient call center services. Overall, Helpware CX is recognized for their adaptability, commitment to quality, and strong communication, making them a solid partner for businesses seeking reliable outsourcing solutions.
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Consumer Products Healthcare Information technology Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves United StatesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.
Reviews mention Reasonable pricing
Clients have consistently praised Mindy Support for their reasonable pricing, highlighting it as a significant factor in their decision to engage the company. One client noted the 'profitable price' for highly efficient operators, while another emphasized their 'competitive pricing' compared to other vendors. Additionally, a business development manager stated that Mindy Support offered the 'best price for the same services' during their selection process, reinforcing the overall sentiment of cost-effectiveness.-
Cell Tracking for Research Institute
4.5 Dec 15, 2021They provided highly efficient operators at a profitable price.
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Annotation Service for AI Development Company
5.0 Dec 14, 2021Good project execution, quality and cost efficiency relative to other vendors.
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BPO for Consumer Goods Marketplace
5.0 Jun 16, 2020The price is something that we checked during the selection process, and Mindy Support had the best price for the same services that other vendors offered. This is definitely a strength for them.
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Industry Experience
Mindy Support has demonstrated expertise across various industries, including Beauty, Automotive, eCommerce, and Healthcare. Feedback highlights strengths in multilingual customer support, operational efficiency, and adaptability to client needs. The overall sentiment reflects strong performance, particularly in enhancing customer experience and service quality. Clients commend Mindy Support for their responsiveness and commitment to continuous improvement, making them a suitable partner for businesses in these sectors seeking reliable support services.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Mindy Support as offering good value for money, often highlighting their competitive pricing and quality of service. For instance, one client noted that Mindy Support's rates were favorable compared to competitors, stating, "good value for cost." Another client emphasized their satisfaction with the balance between cost and quality, mentioning, "Mindy showed an excellent balance between cost and quality of annotation." Overall, the sentiment reflects a positive assessment of cost-effectiveness and quality in delivering services.Was this helpful?
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UndisclosedUndisclosed2 - 9Pleasant Grove, UT
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruitment Process Outsourcing +1 service25% Sales OutsourcingAgency VA is a Back Office Outsourcing company. In Pleasant Grove, Utah, the team provides Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% Business ConsultingZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a distinguished provider of Customer Support Outsourcing services, praised for its professionalism and effectiveness across diverse industries. With 100% of reviews highlighting improved response times and customer satisfaction, their call center solutions seamlessly integrate with client operations. Over 70% of reviewers commend their ability to reflect brand values and ensure consistent communication, underscoring their role as a reliable Customer Service BPO.
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Schaumburg, IL
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing15% CRM Consulting and SI +5 services10% Finance & Accounting Outsourcing (FAO)10% Transcription7% Staffing5% Digital Strategy3% HR OutsourcingRely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Customer Service Outsourcing15% Content Marketing15% Ecommerce Marketing +5 services15% Search Engine Optimization15% Social Media Marketing10% Marketing Strategy10% Pay Per Click5% Other MarketingEcartize is a social media marketing firm launched in 2016. The team focuses on Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249Jersey City, NJ
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +1 service10% Social Media MarketingFounded in 2018, 5C Virtual Assistance Services is a Back Office Outsourcing company. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing80% Call Center ServicesApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Corporate Training & Coaching20% Sales OutsourcingOutsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing50% Sales Outsourcing10% Back Office Outsourcing +3 services10% Call Center Services10% Email Marketing10% Social Media MarketingGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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$10,000+< $25 / hr250 - 999Chicago, IL
Services provided
10% Customer Service Outsourcing10% Application Management & Support10% BI & Big Data Consulting & SI +7 services10% Back Office Outsourcing10% Cloud Consulting & SI10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales OutsourcingBig data analytics company Touch Support was founded in 2003. The company provides BI & big data consulting & SI and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center Services +1 service10% TranscriptionVirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
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Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing37% Staffing +1 service13% RecruitingMy BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
19% Customer Service Outsourcing25% Custom Software Development25% IoT Development +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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UndisclosedUndisclosed10 - 49Reno, NV
Services provided
20% Customer Service Outsourcing80% Call Center ServicesCall center company Answerwest Inc was launched in 1987. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Lakewood Ranch, FL
Services provided
20% Customer Service Outsourcing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Search Engine Optimization99 Calls, a SEO services firm, was established in 2010. They offers Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Puyallup, WA
Services provided
25% Customer Service Outsourcing75% Call Center ServicesCascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers20% Other IT Consulting and SI10% Call Center ServicesBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Grand Rapids, MI
Services provided
25% Customer Service Outsourcing20% Sales Outsourcing15% Business Consulting +4 services15% Call Center Services15% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% TranslationQOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown, DE
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Sales OutsourcingBack Office Outsourcing company HS MED Solutions is based in Middletown, Delaware. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Undisclosed< $25 / hr10 - 49Casper, WY
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Social Media Marketing +1 service25% StaffingCenterpoint VA Services is a small social media marketing firm founded in 2022. Their team specializes in Social Media Marketing and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Philadelphia, PA
Services provided
35% Customer Service Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Insurance Services & BrokersThe Dental Services is a Finance & Accounting Outsourcing (FAO) company. Launched in 1994, the team specializes in Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesArmored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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$1,000+< $25 / hr10 - 49Tampa, FL
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingBridgers Solution is a call center service based in Tampa, Florida. They specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Clinton TWP, MI
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing15% Business Consulting +3 services15% Sales Outsourcing10% Call Center Services10% TranscriptionMedivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Coral Springs, FL
Services provided
30% Customer Service Outsourcing70% AI AgentsRexpt is an AI Agents company launched in 2025. The agency focuses on AI Agents and Customer Service Outsourcing, and is small.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +1 service25% StaffingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed50 - 249Milton, DE
Services provided
25% Customer Service Outsourcing35% Back Office Outsourcing15% Call Center Services +4 services10% Procurement Support5% Air Freight5% Freight forwarding5% TruckingFounded in 2016, Echosync Solutions is a Back Office Outsourcing company. The team provides Back Office Outsourcing and Customer Service Outsourcing and is based in Milton, Delaware.
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Undisclosed< $25 / hr50 - 249Port St. Lucie, FL
Services provided
25% Customer Service Outsourcing40% Language Interpretation15% Call Center Services +3 services10% Translation5% Immigration Law5% Sales OutsourcingElite Language Services LLC, a Language Interpretation company, is based in Port St. Lucie, Florida. Established in 2020, the team focuses on Language Interpretation and Customer Service
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
20% Customer Service Outsourcing15% Call Center Services15% Market Research +5 services10% Advertising10% Back Office Outsourcing10% Marketing Strategy10% Other Marketing10% Sales OutsourcingHeadquartered in Houston, Texas, Mandit Solutions is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Market Research.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
20% Customer Service Outsourcing20% AI Agents20% AI Development +3 services20% Advertising10% Marketing Strategy10% Social Media MarketingDentalBase is an Advertising company. Headquartered in Atlanta, Georgia, the team specializes in Advertising and AI Agents.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
24% Customer Service Outsourcing50% Back Office Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing10% Call Center Services +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Sterling, IL
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing20% Graphic Design +2 services10% Finance & Accounting Outsourcing (FAO)10% Supply Chain ManagementLogan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
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Undisclosed$25 - $49 / hr2 - 9Cedar Falls, IA
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing20% Sales Outsourcing +2 services15% Document Digitization & Management10% Business Continuity ManagementSmall Back Office Outsourcing company Cascade Virtual, is based in Cedar Falls, Iowa. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Anaheim, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Staff Augmentation +2 services20% IT Strategy Consulting20% Web DesignAdvertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly RateView PackagesCustomer Service Outsourcing Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$1,000+< $25 / hr2 - 9Orlando, FL
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingSolveX BPO is a telephone answering service launched in 2020. The small team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Timely
Client feedback regarding Profinity's timeliness is overwhelmingly positive. One client noted a 30% reduction in response times, highlighting Profinity's consistent delivery of items on time and their quick adaptation to specific requests. Another client reported a 40% decrease in average response times and praised their ability to address customer needs promptly, achieving a 90%+ satisfaction rate. Overall, Profinity is recognized for their exceptional responsiveness and reliability, making them a valuable partner in enhancing customer support operations.-
Customer Service Outsourcing for Software Company
5.0 Jul 30, 2024The project management from Profinity was highly effective. They consistently delivered items on time and were very responsive to our needs. Whenever we had specific requests or required adjustments, they quickly adapted their approach and provided timely solutions.
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Customer Service Outsourcing for Real Estate Company
5.0 Jul 30, 2024Profinity consistently delivered all items on time, meeting or exceeding deadlines and ensuring our support operations remained efficient and reliable. Their team was highly responsive, addressing our concerns promptly and adapting to our feedback to align their services perfectly with our requirements.
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Industry Experience
Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.Was this helpful?
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
12% Customer Service Outsourcing36% Call Center Services12% Sales Outsourcing +4 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Customer Service Outsourcing20% Advertising20% Event Marketing +5 services10% AR/VR Development10% Back Office Outsourcing10% Marketing Strategy10% Social Media Marketing10% Video ProductionBrand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.
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$1,000+< $25 / hr250 - 999San Antonio, TX
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +5 services15% Custom Software Development15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Web Design5% TranscriptionWorld Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Marketing Strategy20% Social Media MarketingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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$5,000+< $25 / hr10 - 49Anaheim, CA
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Business Consulting +4 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting10% Social Media MarketingStaff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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$10,000+$25 - $49 / hr10 - 49Palmetto, FL
Services provided
15% Customer Service Outsourcing45% Call Center Services20% Accounting +2 services15% Sales Outsourcing5% Back Office OutsourcingContractor in Charge is an answering service company. Launched in 2016, the agency focuses on Call Center Services and Accounting.
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UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
10% Customer Service Outsourcing40% Call Center Services30% Custom Software Development +1 service20% Business ConsultingBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingPhone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
15% Customer Service Outsourcing25% Social Media Marketing25% Staffing +3 services13% Recruiting12% PEO/Employee Leasing10% Back Office OutsourcingValuedHR Business Services, a social media marketing firm, was launched in 2012. The agency provides Social Media Marketing and Staffing.
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UndisclosedUndisclosed2 - 9Norcross, GA
Services provided
15% Customer Service Outsourcing25% Marketing Strategy15% Graphic Design +3 services15% Video Production15% Web Design15% Web DevelopmentFrenik Marketing Group is a Marketing Strategy company. The Norcross, Georgia-based company was established in 2013. Their team focuses on Marketing Strategy and Graphic Design.
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$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Accounting +1 service20% Business ConsultingBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Coweta, OK
Services provided
15% Customer Service Outsourcing70% IT Managed Services15% Call Center ServicesVIP Technology Solutions Group is an IT managed services company. The small Coweta, Oklahoma-based team provides IT managed services and Call Center Services. The agency was founded in 1994.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 United States Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
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Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
55% Customer Service Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
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Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Spokane, WA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
26.7/40.017.6/20 Reviews1.6/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other
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