Top Call Center Services & Voice Services in the Philippines
15 Leaders 15 Contenders
219 Companies
List of the Top Philippines Call Center Companies & Voice Services
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$1,000+< $25 / hr50 - 249Serves PhilippinesServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Makati, Philippines
4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226101 - 150
63.2.819.3714
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingSee all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
Read 4 Reviews0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as providing good value for money, with competitive pricing structures that often save them significant costs. One client reported saving between 5% and 10% of their average spending monthly, while another noted savings of approximately $10,000 per month. Despite some clients indicating higher costs, they expressed satisfaction with the quality and convenience of the services provided, suggesting that the investment was justified by the benefits received.Was this helpful?
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See All Locations (6)Taguig, Philippines
Picadilly Star, Suite 903 4th Ave Corner 27th St Fort Bonifacio, Global City
Taguig, Philippines 163650 - 75
63.02.410.4300
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$5,000+< $25 / hr2 - 9Quezon City, Philippines
Services provided
30% Call Center Services70% Finance & Accounting Outsourcing (FAO)Founded in 1995, LDRP Global Services is a Finance & Accounting Outsourcing (FAO) company. Their team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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UndisclosedUndisclosed2 - 9Mandaluyong, Philippines
Services provided
50% Call Center Services30% Back Office Outsourcing20% HR OutsourcingPrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +9 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Sales Outsourcing10% Staffing5% Executive Search3% HR Consulting2% HR OutsourcingBusiness Consulting company Remote Teams PH is in Taguig, Philippines. The team provides Business Consulting and Call Center Services.
Read moreMore responsive than most other service providers
Get in TouchRemote Teams PH is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
10% Call Center Services50% HR Consulting20% Accounting +1 service20% Business ConsultingHR Consulting company Triple i Consulting was launched in 2007. The firm specializes in HR Consulting and Business Consulting, and is small.
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$1,000+< $25 / hr250 - 999Lungsod ng Cebu, Philippines
Services provided
30% Call Center Services25% IT Managed Services15% Application Management & Support +2 services15% Customer Service Outsourcing15% Sales OutsourcingFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
Read moreSee All Locations (3)Lungsod ng Cebu, Philippines
15th Floor, I.T. Tower Cebu Business Park,
Lungsod ng Cebu, Philippines877.285.7052
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$1,000+< $25 / hr50 - 249Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
Reviews mention Collaborative
The feedback regarding Aidey's collaborative approach is overwhelmingly positive, highlighting their proactive communication and responsiveness. Clients noted that Aidey treated their business as if it were their own, actively seeking improvements and ensuring a seamless integration of services. One client appreciated their flexibility and professional demeanor, stating that collaboration felt effortless. Additionally, Aidey's quick responsiveness to feedback and willingness to refine processes further underscores their commitment to a collaborative partnership.-
Customer Service for Digital Agency
5.0 Jan 5, 2022Their team is very supportive and cooperative. There were times when we needed their help on holidays — they were always there for us. It is their reliability and commitment towards clients that makes them stand out.
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Call Center Services for Integration Solutions Co
5.0 Jun 16, 2025The project management from AIDEY was very reliable and easy to work with. They always kept us informed about progress, and deliverables were consistently met according to schedule. What I appreciated most was how flexible and responsive they were — anytime we had changes, questions, or needed adjustments, they were quick to act and made sure we felt supported throughout the process. Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.
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Industry Experience
Aidey demonstrates significant expertise in various industries, notably manufacturing, financial services, fitness, and education. Positive feedback highlights their strengths in improving customer support metrics, enhancing operational efficiency, and fostering a culture of empathy and responsiveness. Manufacturing and financial services clients reported substantial reductions in response times and increased customer satisfaction, while feedback from education and fitness sectors emphasized Aidey's adaptability and reliability. Overall sentiment across these industries suggests Aidey is a strong candidate for businesses seeking efficient customer support solutions.
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Manufacturing Financial services Fitness Software Real estate Media Education Hospitality & leisure Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Aidey consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients appreciate that Aidey's pricing aligns with their budgets while delivering high-quality services. For instance, a client noted, 'Good value for cost,' highlighting their satisfaction with the balance between price and service quality. Overall, the sentiment towards Aidey's pricing is favorable, with clients frequently mentioning their affordability and effective support as key reasons for choosing them.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
40% Call Center Services20% Back Office Outsourcing20% HR Outsourcing +1 service20% IT Managed ServicesCentro is a telephone answering service founded in 2009. The team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (4)Mandaluyong, Philippines
Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552101 - 150
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$10,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +1 service25% Sales OutsourcingWireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
Read moreSee All Locations (3)Pasig, Philippines
3 Doña Julia Vargas Avenue
Pasig, Philippines2 - 5
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$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
Services provided
20% Call Center Services24% Customer Service Outsourcing15% Graphic Design +3 services15% Search Engine Optimization15% Social Media Marketing11% Back Office OutsourcingFilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Muntinlupa, Philippines
Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 178176 - 100
+63 2 858 2000
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
100% Call Center ServicesMotif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
Read moreSee All Locations (5)Quezon City, Philippines
4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis
Quezon City, Philippines 111021 - 30
63.2.900.1158
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UndisclosedUndisclosed50 - 249Taguig, Philippines
Services provided
10% Call Center Services20% Back Office Outsourcing20% HR Outsourcing +5 services10% Accounting10% Executive Search10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% StaffingLaunched in 2018, C9 Staff, a midsize Back Office Outsourcing company, is headquartered in Istanbul, Türkiye and Seattle, Washington. Their team provides Back Office Outsourcing and HR Outsourcing.
Read moreSee All Locations (3)Taguig, Philippines
One Global Place Level 10-1 & Level 20-1 5th Avenue Corner 25th Street Bonifacio Global City, Metro Manila
Taguig, Philippines 163216 - 20
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read moreSee All Locations (6)Quezon City, Philippines
Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
Quezon City, Philippines 111041 - 49
63.2.802.6600
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UndisclosedUndisclosed2 - 9Iligan City, Philippines
Services provided
10% Call Center Services30% Search Engine Optimization20% Web Development +4 services10% Graphic Design10% Pay Per Click10% Social Media Marketing10% Web DesignICTech Virtual Solutions is an Iligan City, Philippines-based SEO services firm. They specialize in Search Engine Optimization and Web Development.
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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Taguig, Philippines
Upper McKinley Road
Taguig, Philippines21 - 30
See All Locations (19)Taguig, Philippines
24 Upper McKinley Hill
Taguig, Philippines 1634101 - 150
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Pasay, Philippines
Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300301 - 400
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% IT Managed ServicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
Read moreSee All Locations (6)Pasig, Philippines
10 Brixton Technology Center Brixton Street Brgy Kapitolyo
Pasig, Philippines 1600Was this helpful?
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List of the Top 15 Philippines Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
37.2/40.020/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Bacolod, Philippines
Ability to deliver
31/40.017.4/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Ability to deliver
30.1/40.017.8/20 Reviews7.9/10 Clients & Experience4.4/10 Market PresenceService focus
35% Call Center Services10% Sales Outsourcing55% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
32.5/40.015.8/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Ability to deliver
32.1/40.018/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
31.9/40.017.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
27.7/40.015.2/20 Reviews8/10 Clients & Experience4.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
29.9/40.016.2/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
26.7/40.017/20 Reviews5.8/10 Clients & Experience3.9/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services85% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
27.6/40.015.8/20 Reviews6.9/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
26/40.018.4/20 Reviews2.3/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
26/40.015/20 Reviews6.8/10 Clients & Experience4.2/10 Market PresenceService focus
12% Call Center Services8% Sales Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
28.5/40.016.2/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Ability to deliver
29.4/40.016.4/20 Reviews10/10 Clients & Experience3/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
24.3/40.016/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$50,000+< $25 / hr250 - 999Mandaue, Philippines
Ability to deliver
22.1/40.016.2/20 Reviews1.4/10 Clients & Experience4.5/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$5,000+< $25 / hr1,000 - 9,999Cagayan De Oro City, Philippines
Ability to deliver
27.8/40.016/20 Reviews7.6/10 Clients & Experience4.1/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$25 - $49 / hr250 - 999Cebu City, Philippines
Ability to deliver
28.3/40.017.8/20 Reviews4.7/10 Clients & Experience5.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
27/40.017.6/20 Reviews4.4/10 Clients & Experience5.1/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+< $25 / hr250 - 999Davao City, Philippines
Ability to deliver
20.9/40.017.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
22.8/40.016.2/20 Reviews2.7/10 Clients & Experience3.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
27.8/40.015.8/20 Reviews8.1/10 Clients & Experience3.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Ability to deliver
21.1/40.015.2/20 Reviews1.9/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services55% Other -
Undisclosed< $25 / hr50 - 249Mandaue, Philippines
Ability to deliver
19.8/40.016.4/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Call Center Services30% Sales Outsourcing20% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
18.8/40.014.6/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Makati, Philippines
Ability to deliver
17.7/40.013.2/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
40% Call Center Services30% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Ability to deliver
20.4/40.016.2/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
24% Call Center Services76% Other
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