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Top Virtual Receptionist Services in the Philippines

Ratings Updated: March 15, 2026

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Philippines

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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This provider is fluent in 2 languages:

English

Spanish

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Prialto

5.0 44 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Philippines

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.
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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Industry Experience

The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

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Average Project Cost Breakdown

$10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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Unity Communications

4.9 44 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Unity Communications is a call center services company specializing in customer support, telemarketing, and inbound and outbound call handling. With a 99.59% attendance rate and high ratings for their professionalism and responsiveness, they maintain strong communication and consistently meet client needs. Their services lead to improved customer satisfaction and substantial growth, with client feedback reflecting a 100% positive sentiment.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.
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2 of 2 Virtual receptionist reviews are 5 stars

1 new review for Virtual receptionist in past 6 months

Unknown avg. project cost

Virtual receptionist Experience

Unity Communications has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers praising their professionalism and responsiveness. Clients noted a 99.59% attendance rate and significant improvements in billing processes, enhancing revenue consistency. Key strengths include effective communication, quick adaptation to challenges, and a strong cultural fit with clients. Though some transitions were noted as needing improvement, overall sentiment reflects high satisfaction and a positive impact on operational efficiency.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Remote CoWorker is a company specializing in Contact Center Services, offering a range of support including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. The reviews reflect unanimous praise, with 100% of clients appreciating their responsiveness and efficiency. Notably, many reviewers commend their professional handling of administrative tasks and the seamless onboarding process.

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18 of 18 reviews are 5 stars

3 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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6 of 7 Virtual receptionist reviews are 5 stars

4 new reviews for Virtual receptionist in past 6 months

Less than $10,000 avg. project cost

Virtual receptionist Experience

Remote CoWorker has received overwhelmingly positive feedback in their Virtual Receptionist service, with 90% of reviewers expressing satisfaction. Key strengths include timely communication, effective appointment management, and a proactive approach to administrative tasks. Clients consistently highlight their responsiveness and ability to adapt, with 100% indicating no areas for improvement. The expertise of the Virtual Assistants in handling customer interactions and administrative duties has significantly enhanced client operations.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Hit Rate Solutions

4.8 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Bacolod, Philippines

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.

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1 of 1 Virtual receptionist reviews is 5 stars

Unknown avg. project cost

Virtual receptionist Experience

Hit Rate Solutions has received overwhelmingly positive feedback for their Virtual Receptionist service, with 100% of reviewers satisfied with their performance. Clients praise their prompt communication, professionalism, and fluency in English. The majority (80%) emphasize the company's efficiency and cost-effectiveness. One client specifically highlighted their ability to complete tasks on time and follow directions effectively, noting no areas for improvement thus far, which reinforces their expertise and reliability in the field.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.
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United States (11) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact us

Call Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.
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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Virtual receptionist

45% Inbound appointment scheduling

35% Answering services

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Outsourced

5.0 11 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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OBI Services

5.0 20 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Dipolog City, Philippines

Services provided

35% Call Center Services

35% Back Office Outsourcing

10% Content Marketing +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

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5 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, OBI Services has received positive feedback for their exceptional project management and commitment to quality. Clients noted significant improvements in operational efficiency, such as a 40% increase in response times and a 99% accuracy rate in data management. Their proactive communication and adaptability were frequently praised, along with their attention to detail. Suggestions for improvement included enhancing onboarding documentation and expanding weekend support, though these did not detract from the overall positive experience.
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Industry Experience

OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

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More responsive than most other service providers

OBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

10% Virtual receptionist

65% Answering services

25% Inbound appointment scheduling

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Customized support
Clients have expressed high satisfaction with Helpware's customized support, noting their willingness to tailor services to specific needs. One client highlighted that Helpware's team effectively addressed their requirements, which significantly enhanced their customer service operations. Overall, the sentiment surrounding customized support is overwhelmingly positive, with clients appreciating the alignment of company values and the responsiveness to their requests.

Customer Support for Clothing Company

5.0 Dec 8, 2023

What did you find most impressive or unique about this company? They are willing to customize our needs.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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3 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of ContactPoint 360 highlight a strong overall sentiment, with clients appreciating their responsiveness, organized project management, and effective communication. Clients from various industries noted improvements in support response times, customer feedback, and overall service quality. One client emphasized their commitment to quality, likening the experience to working with an in-house team. While some suggested more detailed performance reports, the overall collaboration has been positive, with no significant issues reported.
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1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Enshored

4.8 11 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

10% Call Center Services

30% Content Moderation Services

30% Customer Service Outsourcing +5

10% Back Office Outsourcing

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

75% Inbound appointment scheduling

15% Answering services

Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

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Reviews mention Accommodating
The feedback regarding Enshored's accommodating nature is overwhelmingly positive. Clients appreciate their flexibility and responsiveness to project needs. One client noted, "Enshored is extremely flexible and accommodating," while another praised their ability to adapt and maintain open communication, stating, "Their team is flexible and constantly adapts to what we need." Overall, clients feel supported and valued, emphasizing Enshored's commitment to meeting specific requirements and enhancing workflow.

Back Office Outsourcing for Freight Forwarding Company

5.0 Oct 25, 2023

They can tailor the team to our specific needs and requests. This customization is an impressive aspect of their service delivery.
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Web & UI/UX Design for RV Sites Marketplace

5.0 Oct 20, 2023

Enshored has the skills to completely train their team and manage the project towards completion. They provide routine and on-demand reports, maintain very open lines of communication, and are very accommodating to work with. The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business.
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Customer Service Outsourcing for SaaS Startup

4.5 Nov 8, 2022

Their team is flexible and constantly adapts to what we need. This adaptability is a testament to their accommodating nature, allowing us to potentially expand our partnership.
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2 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read more
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Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)

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SPLACE BPO

4.9 5 reviews
Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

25% Virtual receptionist

45% Inbound appointment scheduling

30% Answering services

SPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.

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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
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More responsive than most other service providers

SPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Ireland (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention High-quality work
Clients consistently commend Innovature Consulting Company Limited for delivering high-quality work, noting their effective communication and adaptability. One client highlighted the cost-effectiveness and quality improvements brought by Innovature's team, while another praised their highly educated staff who seamlessly integrated into the client's processes. Overall, feedback reflects a strong sentiment of satisfaction, with one reviewer even stating they would award '10 Stars' for the exceptional service received.

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Cost-effectiveness and quality are brought to our company by using the Innovature team. Innovature communication and updates are measured consistently. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (2) Malaysia (1)

This provider is fluent in 7 languages:

English

Mandarin

Japanese

Spanish

Korean

French

Vietnamese

This provider is available in 5 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Vietnam Standard Time (VST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)

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IdeasUnlimited

4.9 90 reviews

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.

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Reviews mention Efficient
Clients consistently highlight IdeasUnlimited's efficiency and productivity, noting their ability to adapt swiftly to various needs. For instance, one client praised their virtual assistants as 'efficient, productive and top notch,' which significantly enhanced their operations. Another client emphasized their timely project management and effective communication, stating, 'They’re efficient and cost-effective.' Overall, the sentiment reflects strong satisfaction with IdeasUnlimited's performance and responsiveness across diverse projects.

Virtual Assistant Services for Software Dev Company

5.0 Apr 15, 2023

IdeasUnlimited handled our internet reach, customer queries and sending of emails efficiently.
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Call Center & Staff Augmentation Services for Game Studio

5.0 Apr 14, 2023

Their team is efficient and reliable. They worked hard according to our arrangement and were able to meet our targets.
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Staffing Support for Marketing & E-Commerce Business

5.0 Mar 2, 2019

They’re efficient and cost-effective. Additionally, the team is reliable.
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Recruitment Services for Dietary Supplements Company

4.0 Feb 6, 2019

Overall, they’ve performed pretty well, managing the project and the customer service agents efficiently.
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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Overall, client feedback for IdeasUnlimited's virtual receptionist service is highly positive, with 100% of reviewers expressing satisfaction. Key strengths highlighted include effective customer relationship management and adaptability to client needs. Clients report measurable success, noting increased customer engagement and positive feedback. The company's commitment to meeting project goals and maintaining timely communication further reinforces its reputation. Notably, no areas for improvement were identified, indicating a strong performance across all aspects of their service.
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32 of 34 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Customer Support for FinTech Company
4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

What Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Mandaluyong, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Reliable
Clients express a strong sentiment of reliability regarding Emapta's services. One CEO noted their consistent delivery on expectations, highlighting effective communication and support during transitions, such as moving to remote work due to COVID-19. They emphasized Emapta as a dependable offshore partner, stating, 'If you are looking for an offshore company that you can rely on, Emapta is probably one of the best out there.' Overall, feedback reflects satisfaction with Emapta's commitment to client needs.

BPO Services for Health Company

4.0 Nov 11, 2020

Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system. If you are looking for an offshore company that you can rely on, Emapta is probably one of the best out there.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Australia (2) United States (1)

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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3

10% AI Development

10% AR/VR Development

10% Web Design

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

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8 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Veterinary Mgmt. Solutions Firm
5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
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Industry Experience

Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.
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Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.
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United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Sourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.

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2 of 4 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Sourcefit reflect a strong overall sentiment, highlighting their effectiveness in team expansion and project management. Clients commend their responsiveness and alignment with company values. For instance, Heard Technologies noted a 95% retention rate among new hires, while a construction company achieved 100% staffing within 60 days. However, some clients pointed out occasional delays and the need for improved recruiter training. Overall, Sourcefit is recognized for delivering quality services efficiently, though there are areas for enhancement.
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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

10% Virtual receptionist

50% Answering services

40% Inbound appointment scheduling

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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Reviews mention Well-organized projects
Clients have expressed positive sentiment regarding the well-organized projects managed by TRU29 Solutions Inc. One client highlighted their effective onboarding process and timely communication, stating that the workflow was very easy due to the dedicated Operations Manager. Additionally, they noted impressive results, such as successfully growing a model's Instagram following from zero to over 100 real followers in just two weeks. Overall, clients appreciate the company's resilience and proactive approach to identifying and resolving issues.

Social Media Marketing for Marketing & Advertising Agency

5.0 Jan 15, 2021

Very easy. They work during our time zone / office hours and have one Operations Manager that coordinates everything for us.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Virtual receptionist

50% Inbound appointment scheduling

25% Answering services

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

Focus Areas

100% Virtual receptionist

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

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Reviews mention Great project management
Clients have consistently praised STAFFVIRTUAL for their exceptional project management capabilities. For instance, the Chief Brand Officer of Gymshark highlighted their 'superb' management, noting effortless deadline adherence and commendable responsiveness to dynamic needs. Similarly, the CEO of Milk Makeup described their project management as 'top-notch,' emphasizing their ability to meet deadlines and adapt swiftly to evolving requirements. Overall, the sentiment reflects strong satisfaction with STAFFVIRTUAL's organizational effectiveness and flexibility.

Call Center Services for Fitness Apparel Brand

5.0 Oct 7, 2023

Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
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Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved.
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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United States (1) England (1)

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Upstream BPO

5.0 13 reviews

$1,000+

Undisclosed

1,000 - 9,999

Lucena, Philippines

Services provided

65% Call Center Services

25% Sales Outsourcing

10% Social Media Marketing

Focus Areas

33% Virtual receptionist

67% Answering services

Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.

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Reviews mention Exceptional performance
Clients consistently highlight Upstream BPO's exceptional performance, particularly noting their well-trained receptionists and effective call handling. One client emphasized the company's ability to maintain service level agreements (SLAs) during a significant increase in call volume, showcasing their reliability. Regular communication and a proactive approach to improvement further enhance their service, leading to a seamless experience for clients. Overall, feedback reflects a strong satisfaction with Upstream BPO's capacity to meet and exceed expectations.

Call Center Services for BPO Services Company

5.0 Mar 15, 2024

Their receptionists are exceptionally well-trained. When compared to other firms we have dealt with, their thorough call handling and service training truly shines in all of their employees. They truly came into their own with the latest viral epidemic, as seen by the over tenfold increase in call volumes over the course of two weeks. Our clients were quite delighted when we maintained our SLAs and didn't miss any calls during that period.
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Industry Experience

Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Select Industry to see insights

Consumer products & services Real estate Wellness & Fitness Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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United States (3) Malaysia (2)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Virtual receptionist

77% Answering services

13% Inbound appointment scheduling

Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity.

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Reviews mention Team players
Clients have praised Pac Biz for their collaborative approach and effective integration with in-house teams. One client noted that Pac Biz agents seamlessly fit in with local employees and maintained open communication through various channels. The constant contact between account managers and the client ensures a smooth workflow. Overall, the sentiment reflects a strong appreciation for Pac Biz as a team player, contributing positively to client objectives and fostering a cohesive working relationship.

Data Entry & Contact Support for Marketing Company

5.0 Feb 9, 2021

Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. Agents attend company meetings and act as normal part of team.
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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Appointment Scheduling for Financial Services Company
4.5 — Read more
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Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Helpful
Clients express a highly positive sentiment regarding the helpfulness of MainSource 365 Tech LLC. One client highlighted the company's proactive approach in understanding their business needs and delivering timely solutions, resulting in increased donations. The team was praised for their passion, transparency, and consistent support, which fostered effective communication and collaboration. Overall, clients commend MainSource 365 Tech for their caring and efficient service, making them a reliable partner for various technical projects.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Call them for a free consultation, the real difference becomes clear how passionate the entire team is about tech and how engaging and caring they are. We highly recommend mainsource365.com. Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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Konnektors

3.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

15% Call Center Services

30% Email Marketing

14% Back Office Outsourcing +4

11% Sales Outsourcing

10% Content Marketing

10% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

Konnektors is a company specializing in Contact Center Services with a strong focus on appointment setting and telephonic support. They have earned positive feedback for their customer-friendly approach, with clients praising their flexibility and effective communication. Approximately 90% of reviewers appreciated their smooth workflow and personal outreach, indicating high satisfaction with their Customer Support Services.

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Reviews mention Communicative
The overall sentiment regarding Konnektors' communication is highly positive. Clients praised their commitment to seamless coordination and effective communication, highlighting the ease of interaction with dedicated representatives. One client noted the 'very easy communication flow' and appreciated the proactive approach of their team. Another mentioned that Konnektors' follow-up system effectively engaged potential customers, emphasizing their dedication to timely communication. Overall, clients found Konnektors communicative and responsive, fostering a productive partnership.

Call Center Provider for Logistics Services Company

4.5 Jul 16, 2020

very easy communication flow. Sarah was always positive, eager to accept my consultation on changes. in addition, they provide a weekly dashboard of all the activity rolled up to view and analyze.
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Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive. The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Konnektors is frequently praised for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality leads and effective services. One client stated, 'Good value for cost,' while another highlighted their 'excellent ROI' and seamless process. However, there was a contrasting experience where a client felt that expectations were not met, indicating a potential inconsistency in delivery. Overall, the sentiment regarding value and pricing is largely positive.
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More responsive than most other service providers

Konnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Iloilo City, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Data Annotation Services

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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SupportSave

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Focus Areas

25% Virtual receptionist

45% Answering services

30% Inbound appointment scheduling

SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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Flatworld Philippines

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

50% Call Center Services

20% Custom Software Development

20% Web Development +1

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Flatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development.
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Intelassist

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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Sophi Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dumaguete, Philippines

Services provided

60% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +3

2% Finance & Accounting Outsourcing (FAO)

2% Social Media Marketing

1% Transcription

Focus Areas

30% Virtual receptionist

50% Answering services

20% Inbound appointment scheduling

Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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Ameeratel

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cebu City, Philippines

Services provided

15% Call Center Services

30% Back Office Outsourcing

15% Customer Service Outsourcing +6

10% Building Security Services

10% IT Managed Services

10% Sales Outsourcing

4% HR Outsourcing

4% Staffing

2% PEO/Employee Leasing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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GlobalFlow Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Plaridel, Philippines

Services provided

30% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% HR Outsourcing

10% Language Interpretation

10% Recruiting

10% Sales Outsourcing

10% Talent Representation

Focus Areas

40% Virtual receptionist

35% Inbound appointment scheduling

25% Answering services

GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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oneTRUgroup (1TRU Group)

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

35% Employer of Record (EOR) Services

15% Back Office Outsourcing +5

5% HR Outsourcing

5% PEO/Employee Leasing

5% Recruiting

5% Recruitment Process Outsourcing

5% Staffing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Designing solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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Digital Minds BPO Services

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Naga, Philippines

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% Search Engine Optimization +3

15% Pay Per Click

15% Web Design

10% Sales Outsourcing

Focus Areas

100% Virtual receptionist

Digital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.

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ShoreAgents

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Angeles, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

20% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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Allied Fusion Services, Incorporated

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Allied Fusion Services, Incorporated is a call center. They are in Cebu City, Philippines and Lungsod ng Cebu, Philippines. Their team specializes in Call Center Services and Back Office
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FGC+

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Accounting +2

20% Customer Service Outsourcing

15% Recruitment Process Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

FGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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Avatar Stars

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Iloilo City, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Avatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
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The Remote Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Clark Special Economic Zone, Philippines

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% Sales Outsourcing

10% Content Writing Services

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Staff Callture Incorporated

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Cabuyao, Philippines

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

15% Virtual receptionist

45% Answering services

40% Inbound appointment scheduling

Staff Callture Incorporated is a phone answering service founded in 2013. Their services include Call Center Services and Back Office Outsourcing.
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LGK Solutions Philippines

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Philippine Leads

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pateros, Philippines

Services provided

20% Call Center Services

20% Email Marketing

20% SMS Marketing +2

20% Search Engine Optimization

20% Video Marketing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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Lambent Outsourcing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Dumaguete, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Content Marketing +4

15% Customer Service Outsourcing

15% Search Engine Optimization

10% Business Consulting

10% Social Media Marketing

Focus Areas

100% Virtual receptionist

Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

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Reviews mention Timely
Clients consistently praise Lambent Outsourcing for their timely delivery and responsiveness. One client noted that they 'always delivered on time' and 'pulled out the stops' when urgent tasks arose. The effective communication and dedication to meeting deadlines were highlighted as key strengths, contributing to a positive overall sentiment regarding their timeliness and project management capabilities.

Web Design for Consulting Company

5.0 Nov 15, 2021

They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Pasay, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4

20% Staffing

15% Customer Service Outsourcing

10% IT Staff Augmentation

5% Recruiting

Focus Areas

40% Virtual receptionist

50% Answering services

10% Inbound appointment scheduling

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
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Industry Experience

Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
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Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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iSuporta Outsourcing

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Cebu City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Content Marketing

10% E-Commerce Development

10% Email Marketing

10% IT Staff Augmentation

10% Logistics & Supply Chain Consulting

10% Social Media Marketing

10% Web Development

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

ISuporta Outsourcing, a social media marketing agency, was launched in 2017. They provides Social Media Marketing and Content Marketing.
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Top Virtual Receptionist Services in the Philippines

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Virtual receptionist Experience

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Call Outsourcing Services Pricing

Reviewed 2 times in the past 6 months

Customer Service Outsourcing for Telecommunications Company

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Reviewed 5 times in the past 6 months

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OBI Services is very responsive

Reviews mention Customized support

Customer Support for Clothing Company

Call Center Services for Digital Government Partner

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Reviewed 4 times in the past 6 months

Call Center Services for Marketing Agency

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Reviews mention Open to feedback

Customer Service Outsourcing for Online Yoga Instructions Co

Call Center Services for E-Commerce Company

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six eleven global services is very responsive

Reviews mention Accommodating

Back Office Outsourcing for Freight Forwarding Company

Web & UI/UX Design for RV Sites Marketplace

Customer Service Outsourcing for SaaS Startup

BPO & Email Support Services for Multi-Content Platform

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Industry Experience

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SPLACE BPO is very responsive

Reviews mention High-quality work

Customer Service Outsourcing for Insurance Company

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Innovature: AI-Driven Outsourcing Partner is very responsive

Reviews mention Efficient

Virtual Assistant Services for Software Dev Company

Call Center & Staff Augmentation Services for Game Studio

Staffing Support for Marketing & E-Commerce Business

Recruitment Services for Dietary Supplements Company

Virtual receptionist Experience

Call Center & Customer Support for FinTech Company

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Reviews mention Reliable

BPO Services for Health Company

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