Home Call Centers Virtual Receptionist Philippines

Top Virtual Receptionist Services in the Philippines

Ratings Updated: December 25, 2025

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Philippines

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Efficient
Clients have consistently praised VoiceNation for their efficiency in handling call management. One client noted that VoiceNation resolved issues related to unanswered calls and complaints, significantly improving their internal processes. They highlighted the team's quick response to a system glitch during onboarding, which saved valuable time. Overall, feedback reflects a strong sentiment towards VoiceNation's ability to provide timely and effective support, with clients appreciating their attentive and proactive customer service.

Answering & Directing Calls for Real Estate Brokerage Firm

5.0 Mar 7, 2019

Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish
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Prialto

5.0 43 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Philippines

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Industry Experience

The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

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Average Project Cost Breakdown

$10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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United States (36) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
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Unity Communications

4.9 44 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Unity Communications is a distinguished provider of Contact Center Services, excelling in Customer Support and Telephonic Support. With a 90% client satisfaction rate, reviews highlight their exceptional customer service, efficient call handling, and responsive project management. Clients commend their professionalism and adaptability, noting a 20% increase in customer satisfaction and significant enhancement in operational efficiency.

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Reviews mention Professional
Overall, client feedback highlights Unity Communications' strong professionalism, characterized by their responsiveness and effective project management. Clients noted their reliability in delivering tasks on time and their ability to handle issues promptly and efficiently. For instance, one client praised their handling of underperforming agents with professionalism, while another emphasized the courteous nature of their staff. The consistent sentiment reflects a high level of satisfaction with Unity's professional conduct and commitment to client relationships.

Content Writing Services for Inbound Marketing & IT Company

5.0 Mar 11, 2024

Their project management is top-notch. They maintain their professionalism throughout, while their punctuality is also noteworthy.
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Outsourcing Project for Warehousing Company

5.0 Jul 2, 2019

They were very professional and willing to understand our business. Also, they're great communicators and let us know about possible delays.
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Staff Augmentation for Home Management App Company

5.0 Feb 25, 2025

Unity has delivered on their promise of a seamless outsourcing experience, making it easier for us to integrate external support into our workflows. Their professionalism, responsiveness, and expertise have reinforced our confidence in their ability to support our growing needs. From the outset, Unity Communications demonstrated an ability to scale services quickly to meet our needs.
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Billing Services for Mental Health Services Company

5.0 Mar 11, 2025

The professionalism of the staff and the candidates that are selected for recruitment is impressive. All the personnel we have worked with are knowledgeable and incredibly friendly. The team has been courteous and diligent throughout the process and the numerous onboarding of new team members.
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Customer Service Outsourcing for Breastfeeding Product Brand

5.0 Jul 11, 2025

Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly. Communication has been open and helpful, with regular check-ins that make it easy to stay aligned and keep improving together.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Remote CoWorker is a company specializing in Customer Support Services, providing an array of solutions including inbound and outbound call handling, telemarketing services, and administrative support. The reviews indicate a 100% satisfaction rate, highlighting their exceptional project management, responsiveness, and alignment with client values. Notably, 70% of reviewers emphasize their budget-friendly pricing as a key selection factor.

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21 of 21 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Hit Rate Solutions

4.8 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Bacolod, Philippines

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.

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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, Hit Rate Solutions has received positive feedback for their effective recruiting and call center services. Clients highlighted the hardworking nature of their staff, particularly noting Mary’s focus and dedication. One client from GenWealth Financial Group reported increased calls and appointments, while another from Next Dental Lab praised the quick and reliable project management. Overall, the sentiment is favorable, with clients appreciating the value for cost, though minor improvements in communication were suggested.
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United States (11) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact us

Call Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.
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Chicago, IL

620 N La Salle Dr, Chicago
Chicago, IL 60654
101 - 150

855-231-3730

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Virtual receptionist

45% Inbound appointment scheduling

35% Answering services

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

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10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)
Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Enshored

4.8 11 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

10% Call Center Services

30% Content Moderation Services

30% Customer Service Outsourcing +5

10% Back Office Outsourcing

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

75% Inbound appointment scheduling

15% Answering services

Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

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Reviews mention Open to feedback
Clients have consistently praised Enshored for their openness to feedback, with one reviewer highlighting their ability to integrate client suggestions into future work. The collaboration was described as highly effective, with Enshored's team adapting to challenges and demonstrating a willingness to learn quickly. Overall, the sentiment reflects a strong appreciation for their responsiveness and adaptability, contributing positively to project outcomes.

Marketing & Company Research for Technology Research Company

5.0 Nov 4, 2019

Enshored has continuously impressed me. They complete work very quickly and with a high degree of quality. They are able to take feedback and integrate that into future work. We have developed new tasks to challenge them, and they have succeeded.
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Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)
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SPLACE BPO

4.9 5 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

25% Virtual receptionist

45% Inbound appointment scheduling

30% Answering services

SPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.

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3 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read more
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

10% Virtual receptionist

45% Answering services

45% Inbound appointment scheduling

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Exceeds expectations
Clients consistently express that Helpware exceeds expectations in their service delivery. For instance, one client noted that Helpware's team always meets or surpasses their quota for ticket closures, while another described their ability to rapidly scale support and consistently deliver 500 agents per day as remarkable. Additionally, clients praised Helpware for their professionalism, quick onboarding, and effective communication, reinforcing an overall sentiment of satisfaction and appreciation for their partnership.

Call Center Services for Digital Government Partner

5.0 Jun 6, 2022

Ramp up of resources was impressive and exceeded expectations. Helpware needed to deliver 500 agents, so their goal was to always have more than 500 agents trained and available to always meet the goal.
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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

Over the duration of the partnership, our principal metric for measuring customer satisfaction (CSat) improved by 30 points and that had tangible impact on the growth of our business as well. They really exceeded our expectations in that regard.
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BPO for Meditation App Business

5.0 Nov 9, 2020

When we first engaged them, we were expecting them to at least perform at 55% net retention, and they’ve exceeded that for two quarters going into their third in the 70% range.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

They’ve exceeded expectations. Once we agreed to the deal, they had an agent hired in two weeks. Now they’re handling all of my customer support issues.
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Customer Service Team for Lifestyle Brand

5.0 Oct 28, 2019

Their quality and attentiveness has exceeded our expectations.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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Emapta

4.7 3 reviews
Verified

Undisclosed

Undisclosed

10,000+

Mandaluyong, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Puts the customer first
Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Australia (2) United States (1)

This provider is fluent in 5 languages:

English

Japanese

German

Spanish

French

This provider is available in 7 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)
Skopje, North Macedonia

14 Boulevard Partizanski Odredi
Skopje, North Macedonia 1000
21 - 30

+389 2 307 0000

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
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ContactPoint 360

4.7 3 reviews
Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

ContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their professionalism and effective project management. Clients noted significant improvements in customer satisfaction scores and response times. One reviewer emphasized the team's ability to scale quickly without sacrificing quality, while another appreciated their responsiveness to feedback. Suggested improvements included more frequent performance reviews and simplified reporting formats, but these were minor concerns in an otherwise positive experience.
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Industry Experience

ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised ContactPoint360 for providing excellent value for money, citing their competitive pricing and effective solutions. One client highlighted that the company's pricing fit their budget while delivering good value for the cost. Another noted significant improvements in customer satisfaction and service quality, emphasizing the company's professionalism and responsiveness. Overall, the sentiment regarding cost and value is highly positive, with clients appreciating the quality of service relative to the investment made.
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Armenia (1) Canada (1)

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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention Communicative
Clients have consistently praised Innovature Consulting Company Limited for their exceptional communication skills and responsiveness. One client noted, 'Their team of retouchers and project coordinators are great at communicating with us,' while another highlighted the 'Innovature communication and updates are measured consistently.' Overall, the sentiment regarding their communicative approach is highly positive, with no significant areas for improvement cited by the clients.

Retouching Services for Consumer Products Company

5.0 Jul 10, 2023

Yes, very responsive and willing to accommodate our deadlines. What was your primary form of communication with Innovature BPO? Email or Messaging App. They have great communication skills and customer service.
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Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Innovature communication and updates are measured consistently. The Innovature team delivered as promised very effectively and with cost savings. Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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United States (2) Malaysia (1)

This provider is fluent in 7 languages:

English

Mandarin

Japanese

Spanish

Korean

French

Vietnamese

This provider is available in 5 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Vietnam Standard Time (VST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)
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IdeasUnlimited

4.9 90 reviews

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.

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Reviews mention Efficient
Clients consistently highlight IdeasUnlimited's efficiency and productivity, noting their ability to adapt swiftly to various needs. For instance, one client praised their virtual assistants as 'efficient, productive and top notch,' which significantly enhanced their operations. Another client emphasized their timely project management and effective communication, stating, 'They’re efficient and cost-effective.' Overall, the sentiment reflects strong satisfaction with IdeasUnlimited's performance and responsiveness across diverse projects.

Virtual Assistant Services for Software Dev Company

5.0 Apr 15, 2023

IdeasUnlimited handled our internet reach, customer queries and sending of emails efficiently.
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Call Center & Staff Augmentation Services for Game Studio

5.0 Apr 14, 2023

Their team is efficient and reliable. They worked hard according to our arrangement and were able to meet our targets.
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Staffing Support for Marketing & E-Commerce Business

5.0 Mar 2, 2019

They’re efficient and cost-effective. Additionally, the team is reliable.
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Recruitment Services for Dietary Supplements Company

4.0 Feb 6, 2019

Overall, they’ve performed pretty well, managing the project and the customer service agents efficiently.
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Industry Experience

IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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More responsive than most other service providers

IdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

This provider is fluent in 3 languages:

English

Spanish

French
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Outsourced

5.0 11 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Reviews mention Knowledgeable
Clients consistently highlight Outsourced's extensive knowledge, particularly in HR practices specific to the Philippines. One client noted their team's high communicative ability and responsiveness, stating, 'They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.' Overall, the sentiment surrounding their expertise is positive, reinforcing the company's value in providing skilled personnel and ensuring project success.

Tasks Management & Resources for Investing News Company

5.0 Nov 10, 2023

They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

Buenos Aires, Argentina

Avenida Corrientes 800
Buenos Aires, Argentina C1008
10 - 15

+54 11 5984 1515

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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bengaluru, India

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3

10% AI Development

10% AR/VR Development

10% Web Design

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

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Reviews mention Receptive
Clients have expressed a positive sentiment regarding Flatworld Solutions' receptiveness. Specifically, one director noted their 'commitment, time flexibility, and willingness to listen to feedback' as impressive qualities. The collaborative workflow was described as effective, highlighting the vendor's adaptability to client needs. However, areas for improvement in project management and documentation were identified, suggesting a desire for enhanced communication and tracking during projects.

Microsoft 365 Migration for IT Services Company

3.0 Feb 22, 2023

We were impressed with their commitment, time flexibility, and willingness to listen to feedback. This receptiveness to our input made collaboration smoother and more effective. Their openness ensured that our needs were met throughout the project.
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.
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United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)

Bengaluru, India

Corporate Court, #15, Infantry Road
Bengaluru, India 560001
201 - 250

91-80-4269 2727

Bengaluru, India

No.6, Banaswadi Main Road, Dodda Banaswadi,
Bengaluru, India 560043
1001 - 2000

Bengaluru, India

#81, Survey No.11, Indraprastha, Gubbi Cross, Kothanur P.O., Hennur Bagalur Main Road,
Bengaluru, India 560077
1001 - 2000

Bengaluru, India

Corporate Court, #15, Infantry Road
Bengaluru, India 560001
2001 - 5000

Bengaluru, India

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase,
Bengaluru, India 560078
1001 - 2000

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Sourcefit

4.9 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Sourcefit is a company specializing in Contact Center Services and Customer Support Services. Reviews indicate professional excellence, with 66% of clients highlighting favorable pricing and culture fit. The feedback is predominantly positive, with 33% of reviewers praising their proactive management and expertise in managing call center operations. However, some areas, such as advanced communication, could benefit from improvement.

See all 8 projects
Reviews mention Great project management
Clients have expressed strong satisfaction with Sourcefit's project management capabilities. One VP of Operations noted that the project management team was 'great,' consistently available, and responsive to needs. The management's willingness to assist in addressing issues was particularly highlighted, showcasing a proactive approach that contributed to positive outcomes. Overall, sentiment regarding their project management is highly favorable, with clients appreciating their reliability and support.

Back-Office Outsourcing for Commercial Flooring Company

5.0 Nov 12, 2025

Yes, the project management team has been great. Available whenever needed, and willing to assist. The management team is impressive and always willing to pitch in and address any issues.
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1 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Sourcefit highlight strong project management and effective communication, with clients appreciating the team's responsiveness and support. A VP of Operations noted their impressive management and timely delivery, although they faced employee retention challenges. Similarly, a Vendor Ops Manager praised Sourcefit for a smooth transition and quick hiring, while suggesting improvements in proactive process initiatives. Overall, feedback reflects a positive sentiment towards Sourcefit's capabilities and commitment to client needs.
Read 2 Recent Reviews

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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Cape Town, South Africa

Hamilton House, 30 Chiappini Street
Cape Town, South Africa 8001
10 - 15

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

10% Virtual receptionist

50% Answering services

40% Inbound appointment scheduling

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

See all 4 projects

2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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Pasig, Philippines

10th Floor Strata 2000, Emerald Avenue, Ortigas Center
Pasig, Philippines 1605
101 - 150

+63 2 8404 2744

Pasig, Philippines

11th Floor Strata 2000 Emerald Avenue Ortigas Center
Pasig, Philippines 1605
201 - 250

+63 2 8404 2744

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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Virtual receptionist

50% Inbound appointment scheduling

25% Answering services

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

See all 3 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

Santa Monica, CA

3101 Ocean Park Blvd
Santa Monica, CA 90405
16 - 20

888-655-4599

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

Focus Areas

100% Virtual receptionist

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

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Reviews mention Efficient
Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.

Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.
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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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Upstream BPO

5.0 13 reviews

$1,000+

Undisclosed

1,000 - 9,999

Lucena, Philippines

Services provided

65% Call Center Services

25% Sales Outsourcing

10% Social Media Marketing

Focus Areas

33% Virtual receptionist

67% Answering services

Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.

See all 13 projects

3 of 3 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, Upstream BPO received positive feedback for their exceptional call handling and proactive project management. Clients praised their well-trained receptionists and ability to maintain service levels during peak times, with one noting a tenfold increase in call volume without missed calls. Additionally, their adaptability and responsiveness to client needs were highlighted, as seen in a project that generated over 3,000 leads with a 15% conversion rate. Overall, clients expressed high satisfaction with Upstream BPO's services.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Co
5.0 — Upstream BPO has been hired by a financial services company to handle inbound calls. The team has been tasked with managing clients who are just joining the Udacity funnel. Read more
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United States (3) Malaysia (2)

Kuala Lumpur, Malaysia

Menara Manulife, 13-A, Jalan Gelenggang, Bukit Damansara
Kuala Lumpur, Malaysia 50490
1001 - 2000

+60327744041

Kuala Lumpur, Malaysia

16-8 & 9 Q sentral, kl sentral 2A, Jalan Stesen Sentral 2, Wilayah Persekutuan
Kuala Lumpur, Malaysia 50470
501 - 750

+60327744041

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

See all 1 projects

Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Kingston, Jamaica

20-22 Charlemont Drive
Kingston, Jamaica
76 - 100

+14437205543

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Makati, Philippines

10 Jupiter
Makati, Philippines 1209
201 - 250

1300 788 451

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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Lisboa, Portugal

Rua Coronel Bento Roma, 4
Lisboa, Portugal 1700-120
401 - 500

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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Virtual receptionist

77% Answering services

13% Inbound appointment scheduling

Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Appointment Scheduling for Financial Services Company
4.5 — Read more
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Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Knowledgeable
MainSource 365 Tech LLC has received overwhelmingly positive feedback regarding their knowledgeable approach. Clients highlighted the team's expertise in various areas, such as IT support and digital marketing, with one reviewer noting their 'wide-ranging knowledge base' and another emphasizing their 'passion' and 'fast execution.' Clients appreciated the team's ability to provide clear guidance and support, which significantly contributed to their project's success. Overall, the sentiment reflects a strong confidence in the company's capabilities and proficiency.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.
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Business Management for E-Commerce Firm

5.0 Nov 6, 2020

Relentless, passionate, knowledgeable.
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Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

Everyone I’ve spoken to has been really knowledgeable and patient. Main Source 365 has such a wide-ranging knowledge base. They also have a lot to offer a company like mine that’s just starting out.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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United States (3) Canada (1)

Pasig, Philippines

Tycoon center bldg
Pasig, Philippines 1600
10 - 15

+63 9175470365

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Konnektors

3.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

15% Call Center Services

30% Email Marketing

14% Back Office Outsourcing +4

11% Sales Outsourcing

10% Content Marketing

10% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

Konnektors is a company specializing in Contact Center Services with a strong focus on appointment setting and telephonic support. They have earned positive feedback for their customer-friendly approach, with clients praising their flexibility and effective communication. Approximately 90% of reviewers appreciated their smooth workflow and personal outreach, indicating high satisfaction with their Customer Support Services.

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Reviews mention Communicative
The overall sentiment regarding Konnektors' communication is highly positive. Clients praised their commitment to seamless coordination and effective communication, highlighting the ease of interaction with dedicated representatives. One client noted the 'very easy communication flow' and appreciated the proactive approach of their team. Another mentioned that Konnektors' follow-up system effectively engaged potential customers, emphasizing their dedication to timely communication. Overall, clients found Konnektors communicative and responsive, fostering a productive partnership.

Call Center Provider for Logistics Services Company

4.5 Jul 16, 2020

very easy communication flow. Sarah was always positive, eager to accept my consultation on changes. in addition, they provide a weekly dashboard of all the activity rolled up to view and analyze.
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Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive. The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients.
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Industry Experience

Konnektors has garnered positive feedback across various industries, including Consumer Products & Services, Information Technology, Business Services, and Transportation. Clients commend their expertise in lead generation, appointment setting, and customer follow-ups, highlighting their effective communication and project management. Notably, in IT services and transportation, they demonstrated a strong ability to deliver high-quality leads and improve sales processes. Overall, sentiment is largely favorable, indicating a strong fit for clients seeking growth in these sectors.
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Consumer products & services Information technology Business services IT Services Transportation

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Konnektors is frequently praised for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality leads and effective services. One client stated, 'Good value for cost,' while another highlighted their 'excellent ROI' and seamless process. However, there was a contrasting experience where a client felt that expectations were not met, indicating a potential inconsistency in delivery. Overall, the sentiment regarding value and pricing is largely positive.
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United States (5) Australia (1)
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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Iloilo City, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Walnut, CA

340 South Lemon Avenue
Walnut, CA 91789
751 - 1000

+1 844 560 8092

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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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Batangas, Philippines

Pallocan West
Batangas, Philippines 4200
251 - 300

(043) 402 3063

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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Data Annotation Services

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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Athi River, Kenya

Export Processing Zones Authority (EPZA)
Athi River, Kenya 00204
301 - 400

0785656473

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SupportSave

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Focus Areas

25% Virtual receptionist

45% Answering services

30% Inbound appointment scheduling

SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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Canton, OH

4877 Higbee Avenue Northwest
Canton, OH 44718
50 - 75

3234170800

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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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Mabalacat, Philippines

1 Workplus Center Acacia Drive, Clark Freeport Zone
Mabalacat, Philippines 2010
501 - 750

+19173290448

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Flatworld Philippines

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

50% Call Center Services

20% Custom Software Development

20% Web Development +1

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Flatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development.
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Davao City, Philippines

Buhangin-Cabantian-Indangan Road
Davao City, Philippines 8000
1001 - 2000

63 82 224 0831

Davao City, Philippines

Aeon Towers, J.P. Laurel Avenue, Bajada
Davao City, Philippines 8000
1001 - 2000

+63 82 224 0831

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Intelassist

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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Quezon City, Philippines

Eastwood Avenue
Quezon City, Philippines 1800
1001 - 2000

4158696949

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Sophi Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dumaguete, Philippines

Services provided

60% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +3

2% Finance & Accounting Outsourcing (FAO)

2% Social Media Marketing

1% Transcription

Focus Areas

30% Virtual receptionist

50% Answering services

20% Inbound appointment scheduling

Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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Dumaguete, Philippines

G/F Building 2 DBPI IT Plaza, Calindagan
Dumaguete, Philippines 6200
301 - 400

0354210685

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Ameeratel

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cebu City, Philippines

Services provided

15% Call Center Services

30% Back Office Outsourcing

15% Customer Service Outsourcing +6

10% Building Security Services

10% IT Managed Services

10% Sales Outsourcing

4% HR Outsourcing

4% Staffing

2% PEO/Employee Leasing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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Cebu City, Philippines

F. Cabahug Street
Cebu City, Philippines 6000
501 - 750

09759611005

Cebu City, Philippines

F. Cabahug Street
Cebu City, Philippines 6000
76 - 100

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GlobalFlow Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Plaridel, Philippines

Services provided

30% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% HR Outsourcing

10% Language Interpretation

10% Recruiting

10% Sales Outsourcing

10% Talent Representation

Focus Areas

40% Virtual receptionist

35% Inbound appointment scheduling

25% Answering services

GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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Plaridel, Philippines

Unit S01, Primark Town Center, Cagayan Valley Road
Plaridel, Philippines 3004
151 - 200

+639075150255

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oneTRUgroup (1TRU Group)

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

35% Employer of Record (EOR) Services

15% Back Office Outsourcing +5

5% HR Outsourcing

5% PEO/Employee Leasing

5% Recruiting

5% Recruitment Process Outsourcing

5% Staffing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Designing solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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Biñan, Philippines

South City Drive
Biñan, Philippines
31 - 40

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Digital Minds BPO Services

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Naga, Philippines

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% Search Engine Optimization +3

15% Pay Per Click

15% Web Design

10% Sales Outsourcing

Focus Areas

100% Virtual receptionist

Digital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.

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Wilmington, DE

501 Silverside Road
Wilmington, DE 19809

3024769976

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ShoreAgents

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Angeles, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

20% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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Angeles, Philippines

2/F Business Center 6, Philexcel Business Park, Manuel A. Roxas, Manuel A. Roxas Highway
Angeles, Philippines 2009
101 - 150

+63454993268

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Allied Fusion Services, Incorporated

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Allied Fusion Services, Incorporated is a call center. They are in Cebu City, Philippines and Lungsod ng Cebu, Philippines. Their team specializes in Call Center Services and Back Office
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Lungsod ng Cebu, Philippines

Unit 503, TGU Tower, Cebu I.T Park, Apas
Lungsod ng Cebu, Philippines 6000
10 - 15

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FGC+

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Accounting +2

20% Customer Service Outsourcing

15% Recruitment Process Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

FGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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Suffern, NY

14 East Mayer Drive
Suffern, NY 10901
6 - 9

+1 646-893-0193

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Avatar Stars

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Iloilo City, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Avatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
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Iloilo City, Philippines

corner stone, isa avenue,
Iloilo City, Philippines
151 - 200

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The Remote Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Clark Special Economic Zone, Philippines

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% Sales Outsourcing

10% Content Writing Services

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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Clark Special Economic Zone, Philippines

Pavilion 03, Clark Center, Berthaphil III Jose Abad Santos Avenue, Zone, Clark Freeport, Mabalacat, 2023 Pampanga
Clark Special Economic Zone, Philippines 2023
301 - 400

+63 28 540 3320

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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Ocala, FL

1540 Southwest 7th Road
Ocala, FL 34471
2 - 5

13522822376

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Staff Callture Incorporated

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Cabuyao, Philippines

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

15% Virtual receptionist

45% Answering services

40% Inbound appointment scheduling

Staff Callture Incorporated is a phone answering service founded in 2013. Their services include Call Center Services and Back Office Outsourcing.
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Cabuyao, Philippines

3610 Pulo-Diezmo Road
Cabuyao, Philippines 4025
76 - 100

+669695311597

Cabuyao, Philippines

Banlic - Mamatid Road
Cabuyao, Philippines
50 - 75

+669695311597

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LGK Solutions Philippines

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Makati, Philippines

Salcedo One Center Salcedo St, Legaspi Village
Makati, Philippines 1229
2 - 5

+63-2-7217-0555

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Philippine Leads

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pateros, Philippines

Services provided

20% Call Center Services

20% Email Marketing

20% SMS Marketing +2

20% Search Engine Optimization

20% Video Marketing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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Pateros, Philippines

36b Bagong Calzada
Pateros, Philippines
76 - 100

+639999568369

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Lambent Outsourcing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Dumaguete, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Content Marketing +4

15% Customer Service Outsourcing

15% Search Engine Optimization

10% Business Consulting

10% Social Media Marketing

Focus Areas

100% Virtual receptionist

Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

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Reviews mention Easy to work with
Clients consistently highlight Lambent Consulting's ease of collaboration and communication. One client noted the seamless workflow, stating that Lambent was an extension of their team, enhancing their project’s success. Another emphasized the quick accessibility for discussions and issues, describing it as easy to communicate with Lambent. Overall, the sentiment reflects a strong appreciation for Lambent's collaborative approach and consistent team engagement, leading to effective project management and positive outcomes.

Business Services for Financial Lending Company

5.0 Jul 8, 2021

Lambent was an extension of the Finefectivo team. The workflow was seamless and the back and forth collaboration made the launch and offering even better. We couldn't have done it without Lambent.
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Marketing, SEO & Advertising Services for BPO Company

5.0 Jun 28, 2021

They do quite well in terms of project management. Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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United States (2) Mexico (1) Philippines (1)
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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Pasay, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4

20% Staffing

15% Customer Service Outsourcing

10% IT Staff Augmentation

5% Recruiting

Focus Areas

40% Virtual receptionist

50% Answering services

10% Inbound appointment scheduling

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, reviews for Customer Umbrella reflect a highly positive sentiment, emphasizing their effective team integration and responsiveness. A notable client, Co-Founder of SkyVenn, praised the company for providing skilled developers who met project deadlines five weeks early and improved sprint velocity by over 35%. Their seamless project management and ability to adapt to client needs were highlighted, with no reported areas for improvement, indicating overall satisfaction with their services.
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Industry Experience

Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
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Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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iSuporta Outsourcing

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Cebu City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Content Marketing

10% E-Commerce Development

10% Email Marketing

10% IT Staff Augmentation

10% Logistics & Supply Chain Consulting

10% Social Media Marketing

10% Web Development

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

ISuporta Outsourcing, a social media marketing agency, was launched in 2017. They provides Social Media Marketing and Content Marketing.
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Cebu City, Philippines

MSY Tower, Negros Rd.
Cebu City, Philippines 6000
251 - 300

15123331505

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Yugorithm

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Social Media Marketing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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Manila, Philippines

12-d Road 7
Manila, Philippines
2 - 5

+639178296591

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Top Virtual Receptionist Services in the Philippines

List of the Top Philippines Virtual Receptionist Companies

Reviews mention Efficient

Answering & Directing Calls for Real Estate Brokerage Firm

Call Center Services for Nonprofit Organization

Industry Experience

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Call Center Services for Mental Health Counseling Firm

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Average Project Cost Breakdown

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Reviews mention Professional

Content Writing Services for Inbound Marketing & IT Company

Outsourcing Project for Warehousing Company

Staff Augmentation for Home Management App Company

Billing Services for Mental Health Services Company

Customer Service Outsourcing for Breastfeeding Product Brand

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 21 times in the past 6 months

Industry Experience

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What Clients Have Said

Reviewed 2 times in the past 6 months

Call Outsourcing Services Pricing

Reviewed 10 times in the past 6 months

Industry Experience

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Reviews mention Open to feedback

Marketing & Company Research for Technology Research Company

Industry Experience

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What Clients Have Said

BPO Services for Educational Consulting & Research Firm

Industry Experience

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Reviews mention Exceeds expectations

Call Center Services for Digital Government Partner

Call Center Services for Resume Builder Website

BPO for Meditation App Business

Call Center Services for Professional Services Company

Customer Service Team for Lifestyle Brand

Industry Experience

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Reviews mention Puts the customer first

Website Dev for Health Care Provider

Industry Experience

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Call Center Services for E-Commerce Company

Industry Experience

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six eleven global services is very responsive

Reviewed 2 times in the past 6 months

Industry Experience

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What Clients Have Said

Reviews mention Communicative

Retouching Services for Consumer Products Company

Customer Service Outsourcing for Insurance Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Virtual Assistant Services for Software Dev Company

Call Center & Staff Augmentation Services for Game Studio

Staffing Support for Marketing & E-Commerce Business

Recruitment Services for Dietary Supplements Company

Industry Experience

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IdeasUnlimited is very responsive

Reviews mention Knowledgeable

Tasks Management & Resources for Investing News Company