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Top Virtual Receptionist Services in the Philippines

Ratings Updated: May 15, 2026
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15 Leaders 15 Contenders

79 Companies

Country: Philippines
Inbound Services: Virtual receptionist

List of the Top Philippines Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Philippines

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Philippines

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.

    See all 45 projects
    2 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Prialto highlight strong client satisfaction, particularly in project management and timely delivery. A Vice President noted their impressive speed of follow-up and quality team members, while a founder praised the organization of their Google Drive, saving three hours weekly. Overall, clients appreciate the company's alignment with their values and effective communication, though some suggest a deeper industry understanding could enhance their service.
    Read 2 Recent Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.

    Read Most Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    HR, R&D & Customer Service Support for Green Technology Co

    5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
    Read 4 Reviews

    View projects from:

    United States (37) Canada (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Remote CoWorker Logotype

    4.8 185 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Remote CoWorker is a versatile provider of Contact Center Services, offering a wide range of customer support and administrative solutions, including phone support and telemarketing services. Reviews indicate strong satisfaction, with approximately 90% of feedback highlighting their timely delivery, effective communication, and alignment with client values. Many clients commend their ability to integrate seamlessly into existing operations and enhance efficiency in customer service centers.

    See all 185 projects
    20 of 21 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO & Call Center Services for Educational Provider

    4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
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    View projects from:

    United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

    Taguig, Philippines

    5th Ave & 26th St
    Taguig, Philippines

    1001 - 2000

    See All Locations (2)
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  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    10% Call Center Services
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4
    15% Customer Service Outsourcing
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Inbound appointment scheduling

    Unity Communications is a call center services company specializing in customer support, telemarketing, and inbound and outbound call handling. With a 99.59% attendance rate and high ratings for their professionalism and responsiveness, they maintain strong communication and consistently meet client needs. Their services lead to improved customer satisfaction and substantial growth, with client feedback reflecting a 100% positive sentiment.

    See all 44 projects

    Reviews mention Hard working

    Clients consistently highlight the hard-working nature of Unity Communications' team members. One client noted, "they're just the happiest and hardest working group of people I've ever met," while another emphasized their dedication by stating, "they work hard each day to continue showing that." Overall, the sentiment reflects a strong appreciation for their commitment and work ethic, with clients expressing satisfaction in their ability to exceed expectations and contribute positively to project outcomes.
    • Staff Augmentation for E-Commerce Business
      5.0 Nov 11, 2021

      Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.

      Read Full Review
    • BPO for PPO Management Consultancy Firm
      5.0 Jul 29, 2021

      I’ve thought about moving to the Philippines at this point to be in an office with them, because they’re just the happiest and hardest working group of people I’ve ever met. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.

      Read Full Review
    • Lead Generation for Telecommunications Brand
      5.0 Jul 29, 2019

      They would work crazy hours to meet deadlines. But even with all of that, if the sales numbers didn't move it's just a 'nice to have'. Unity contributed 30-50% of our numbers during the program through the tight partnership, creating clear expectations and a regular rhythm of activity.

      Read Full Review
    • Back-Office & Call Center Services for Revenue Cycle Mgmt Co
      5.0 Feb 13, 2026

      Everyone is always respectful, kind, engaged, and thankful. Working with Unity Communications has been a wonderful experience. They appreciate the roles we’ve offered them, and they work hard each day to continue showing that.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Unity Communications has received positive feedback for their effective support in revenue cycle management. Clients appreciate their organized approach, timely communication, and respectful team culture. Notably, one client highlighted a consistent collection performance despite staff changes, attributing this success to Unity's diligent efforts. While initial attendance issues were noted, the company swiftly implemented improvements, achieving a 99.59% attendance rate. Overall, sentiment towards Unity Communications is highly favorable.
    Read 1 Recent Review
    2 of 2 Virtual receptionist reviews are 5 stars
    1 new review for Virtual receptionist in past 6 months
    Unknown avg. project cost

    Virtual receptionist Experience

    Unity Communications has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers praising their professionalism and responsiveness. Clients noted a 99.59% attendance rate and significant improvements in billing processes, enhancing revenue consistency. Key strengths include effective communication, quick adaptation to challenges, and a strong cultural fit with clients. Though some transitions were noted as needing improvement, overall sentiment reflects high satisfaction and a positive impact on operational efficiency.

    Read Most Recent Review

    View projects from:

    United States (34) Australia (1) Canada (1) Ireland (1)
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  • Hit Rate Solutions Logotype

    4.8 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Services provided

    45% Call Center Services
    25% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.

    See all 16 projects
    6 of 10 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Dental Appliances Provider

    5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.
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    $640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact us

    Call Outsourcing Services Pricing

    Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.
    View Packages

    Bacolod, Philippines

    The East Block Veranda, Circumferential Rd
    Bacolod, Philippines 6100

    101 - 150

    855-231-3730

    See All Locations (2)
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  • Big Outsource Logotype

    5.0 52 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Virtual receptionist
    45% Inbound appointment scheduling
    35% Answering services

    Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

    See all 52 projects

    Reviews mention Reliable

    Clients consistently describe Big Outsource as a reliable partner, highlighting their proactive communication and timely project management. For instance, one client noted a significant reduction in customer response times, while another emphasized the dependable organization of campaign assets. A finance manager praised their ability to manage logistics effectively, allowing the team to focus on creative tasks. Overall, the sentiment reflects a strong trust in Big Outsource's reliability and commitment to client success.
    • Call Center Support for Health Consultation Firm
      5.0 Jul 19, 2023

      Their responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.

      Read Full Review
    • Video Editing Support for Real Estate Investment Company
      5.0 May 20, 2025

      The turnaround time for client projects went from 12 days to about 6, and we stopped missing key client messages or approvals. Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.

      Read Full Review
    • Virtual Assistant Services for Software Company
      5.0 Jul 30, 2025

      Yes highly reliable and fast. We had a master tracker in Notion that was always up to date. They even created their own process guide to reduce back-and-forth questions.

      Read Full Review
    • Customer Service Outsourcing for Data Platform
      5.0 Aug 19, 2025

      If you run a lean ecommerce operation and need someone reliable behind the curtain, Big Outsource gives you that peace of mind. It’s the best move we made in Q3.

      Read Full Review
    • Virtual Assistant Services for B2B E-Commerce Platform Co
      5.0 Oct 15, 2025

      They were very responsive and made sure I always had clear next steps. Weekly check-ins gave me confidence that everything was on track. The reliability they brought to my solo practice gave me a sense of stability that freelancers don’t usually get.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Telecommunications Company

    5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
    Read All Reviews

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)
    • Singapore Standard Time (SGT)
    View Profile Visit Website
  • Outsourced Logotype

    4.9 12 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +4
    15% Finance & Accounting Outsourcing (FAO)
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing

    Focus Areas

    50% Virtual receptionist
    50% Inbound appointment scheduling

    Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

    See all 12 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback highlights a positive sentiment towards Outsourced's recruitment solutions, particularly praising their effective integration into the client's team and streamlined processes. A CEO noted significant improvements in efficiency and cost reduction, attributing success to the Client Success Director, Michelle. However, frustrations with staff operating controls were mentioned, indicating an area for improvement. Overall, the collaboration has been beneficial, fostering growth for the client company.
    Read 1 Recent Review

    Industry Experience

    Outsourced has demonstrated strong expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Arts. Feedback emphasizes their commitment to project timelines, effective communication, and adaptability. Clients in the Legal and Telecommunications sectors noted successful staff recruitment and project management, while those in eCommerce and IT highlighted efficiency and quality of talent. Overall, feedback reflects a positive sentiment, indicating that Outsourced is a reliable partner for industries seeking efficient staffing and development solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive the company as offering excellent value for money, with multiple reviews highlighting that their pricing fits within budget constraints. For instance, one client praised the 'good value for cost' and noted that Outsourced was able to recruit quickly while maintaining quality. Overall sentiment indicates satisfaction with the services provided, often emphasizing timely delivery and effective communication, reinforcing the company's reputation for delivering cost-effective solutions.
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    View projects from:

    Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

    This provider is fluent in 1 language:

    • English
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  • OBI Services Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    10% Content Marketing +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

    See all 20 projects

    Reviews mention Communicative

    The overall sentiment regarding the communicative nature of OBI Services is highly positive. Clients frequently highlighted their proactive communication and responsiveness. For instance, the CEO of Scrambly noted that OBI Services maintained regular progress updates and adapted quickly to evolving needs. Similarly, the CEO of Libertine FPE praised their clear and proactive communication throughout the project. Clients consistently remarked on their punctuality in delivering updates and their willingness to address last-minute changes, showcasing a strong commitment to effective communication.
    • Data Entry & Management for Real Estate Agency
      5.0 Jul 14, 2025

      OBI Services was punctual with every delivery and very responsive to last-minute updates or adjustments. Communication was clear and they always checked in to confirm priorities and deadlines. Their attention to detail and accuracy really stood out.

      Read Full Review
    • Data Entry Services for Linear Generator Technology Company
      5.0 Jul 14, 2025

      OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout. The primary forms of communication included in-person meetings and email or messaging apps.

      Read Full Review
    • Customer Service Outsourcing for Rewards Platform
      5.0 Oct 22, 2025

      OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations. What impressed us most about OBI Services was their commitment to quality and adaptability. They quickly understood Scrambly’s platform and user base, maintained a consistently high level of professionalism, and showed genuine dedication to improving user satisfaction. Their flexibility, proactive communication, and data-driven approach set them apart from other outsourcing partners.

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    • Data Processing for Healthcare-Focused MarCom Firm
      5.0 Dec 3, 2025

      Their project management was highly organized. OBI Services consistently delivered each batch of work within the agreed timelines. Communication was prompt, and they addressed our questions quickly. When we needed small adjustments to the formatting rules, they implemented the changes without any delays.

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    2 of 2 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of OBI Services highlight their commitment to accuracy and operational efficiency, with clients noting significant improvements in processing times and error reduction. One client praised OBI's meticulous attention to detail in managing complex healthcare data, while another emphasized their exceptional project management and responsiveness, leading to a 40% improvement in client response times. Overall, clients express high satisfaction with OBI Services as a strategic partner, though suggestions for enhancing onboarding processes were made.
    Read 2 Recent Reviews

    Industry Experience

    OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

    View projects from:

    United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

    This provider is fluent in 1 language:

    • English
    View Profile Visit Website
  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects
    1 of 3 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
    Read All Reviews

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Cebu City, Philippines

    10th Floor, Skyrise 4B Bldg, W Geonzon St
    Cebu City, Philippines 6000

    201 - 250

    +63 917 717 1051

    See All Locations (9)
    View Profile Visit Website
  • six eleven global services Logotype

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Flexible

    Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.
    • Customer Service BPO for Remote Monitoring Company
      5.0 Feb 13, 2023

      They're distinguished by flexibility, concern to improve the processes, and mindset of quality.

      Read Full Review
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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

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    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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  • Enshored Logotype

    4.8 11 reviews
    Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    10% Call Center Services
    30% Content Moderation Services
    30% Customer Service Outsourcing +5
    10% Back Office Outsourcing
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Focus Areas

    10% Virtual receptionist
    75% Inbound appointment scheduling
    15% Answering services

    Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

    See all 11 projects

    Reviews mention Well-organized projects

    Clients consistently express satisfaction with Enshored's project organization and management. One client noted their 'phenomenal' project management and effective communication, highlighting a structured approach with regular business reviews. Another client praised Enshored for proactively suggesting projects and efficiently scaling support teams. Overall, feedback indicates a strong sentiment towards Enshored's ability to handle projects well, maintain quality control, and foster effective collaboration.
    • Task Automation & Data Gathering for Fintech Company
      5.0 Nov 19, 2021

      Enshored’s project management is phenomenal. I have no qualms about their performance and communication. In terms of tools, we use spreadsheets and PowerPoint presentations. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have.

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    2 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO & Email Support Services for Multi-Content Platform

    5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read more
    Read 4 Reviews

    Industry Experience

    Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.

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    Select Industry to see insights

    Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

    View projects from:

    United States (9) Scotland (2)

    This provider is fluent in 14 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • Korean
    • French
    • Thai
    • Italian
    • German
    • Mandarin
    • Russian
    View all languages

    This provider is available in 4 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Pacific Standard Time (PST)
    • Singapore Standard Time (SGT)
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  • SPLACE BPO Logotype

    4.9 5 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    25% Virtual receptionist
    45% Inbound appointment scheduling
    30% Answering services

    SPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.

    See all 5 projects
    1 of 1 Virtual receptionist reviews is 5 stars
    1 new review for Virtual receptionist in past 6 months
    $200,000 – $999,999 avg. project cost

    Virtual receptionist Experience

    SPLACE BPO has received largely positive feedback for their virtual receptionist services, with 85% of clients expressing satisfaction. Reviewers highlighted their effective communication, strong project management, and quick adaptation to tasks. One client emphasized the professionalism in handling personnel issues, noting that the team lead was particularly impressive. However, 15% of feedback pointed to occasional performance issues among some team members, suggesting a need for thorough training and onboarding for optimal results.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
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    More responsive than most other service providers

    SPLACE BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Helpware CX Logotype

    4.8 47 reviews
    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    10% Content Moderation Services
    10% Data Annotation Services

    Focus Areas

    10% Virtual receptionist
    65% Answering services
    25% Inbound appointment scheduling

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 47 projects

    Reviews mention Passionate about their work

    Client feedback consistently highlights Helpware's passion for their work, noting the infectious eagerness and integrity of their team. One client emphasized that Helpware's commitment has fostered a strong culture within their customer service department, with team members being generous with their time and attentive to requests. Another client remarked that Helpware's passion for delivering quality service has exceeded expectations, contributing to a reliable support experience. Overall, the sentiment reflects high satisfaction with Helpware's dedication and professionalism.
    • Customer Support for Lifestyle Product Supplier
      5.0 Apr 4, 2019

      Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.

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    • Customer Support for Analytics Company
      5.0 Sep 27, 2018

      Both the quality of their work and their passion for delivering a great service have exceeded our expectations.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

    Taguig, Philippines

    20th floor, Picadilly Star, 4th ave
    Taguig, Philippines 1636

    751 - 1000

    See All Locations (9)
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  • IdeasUnlimited Logotype

    4.9 98 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.

    See all 98 projects
    32 of 34 Call Center Services reviews are 5 stars
    7 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Customer Support for FinTech Company

    4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read more
    Read 34 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

    What Clients Have Said

    Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
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    View projects from:

    United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • French

    Koronadal City, Philippines

    2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
    Koronadal City, Philippines 00000

    101 - 150

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  • Emapta Logotype

    4.7 3 reviews
    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +3
    25% IT Staff Augmentation
    5% Engineering
    5% HR Consulting

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention Puts the customer first

    Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.
    • Website Dev for Health Care Provider
      5.0 Oct 25, 2020

      The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.

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    Industry Experience

    Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.

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    Select Industry to see insights

    Other Industry Healthcare Energy & natural resources

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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    Australia (2) United States (1)
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  • Flatworld Solutions Logotype

    4.7 23 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    30% Call Center Services
    30% Custom Software Development
    10% AI Consulting +3
    10% AI Development
    10% AR/VR Development
    10% Web Design

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

    See all 23 projects

    Reviews mention Receptive

    Clients have expressed a positive sentiment regarding Flatworld Solutions' receptiveness. Specifically, one director noted their 'commitment, time flexibility, and willingness to listen to feedback' as impressive qualities. The collaborative workflow was described as effective, highlighting the vendor's adaptability to client needs. However, areas for improvement in project management and documentation were identified, suggesting a desire for enhanced communication and tracking during projects.
    • Microsoft 365 Migration for IT Services Company
      3.0 Feb 22, 2023

      We were impressed with their commitment, time flexibility, and willingness to listen to feedback. This receptiveness to our input made collaboration smoother and more effective. Their openness ensured that our needs were met throughout the project.

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    8 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Veterinary Mgmt. Solutions Firm

    5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
    Read 9 Reviews

    Industry Experience

    Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.

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    Select Industry to see insights

    Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer Products

    Davao City, Philippines

    Lucita Building Lapu Lapu Cr. Sobrecarey Street
    Davao City, Philippines 8000

    2001 - 5000

    Davao City, Philippines

    Aeon Towers, J.P. Laurel Avenue, Bajada,
    Davao City, Philippines 8000

    751 - 1000

    Davao City, Philippines

    KSS Building, Buhangin Road Cor Olive Street,
    Davao City, Philippines 8000

    1001 - 2000

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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Sourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.

    See all 12 projects
    3 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    QA Services for Biometrics Solutions Firm

    5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
    Read All Reviews

    More responsive than most other service providers

    Sourcefit is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)
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  • TRU29 Solutions Inc. Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Services provided

    25% Call Center Services
    40% Employer of Record (EOR) Services
    25% Back Office Outsourcing +1
    10% IT Strategy Consulting

    Focus Areas

    10% Virtual receptionist
    50% Answering services
    40% Inbound appointment scheduling

    TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

    See all 4 projects
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Payment Gateway Company

    5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
    Read 2 Reviews

    Industry Experience

    TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.

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    Select Industry to see insights

    Information technology Telecommunications Financial services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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    View projects from:

    Poland (1) South Africa (1) United States (1) England (1)
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  • JOYNO INC Logotype

    5.0 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Lapu-Lapu City, Philippines

    Services provided

    10% Call Center Services
    20% Content Marketing
    20% Email Marketing +4
    20% Social Media Marketing
    10% Back Office Outsourcing
    10% SMS Marketing
    10% Video Marketing

    Focus Areas

    25% Virtual receptionist
    50% Inbound appointment scheduling
    25% Answering services

    JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Comprehensive Digital Mktg Services for Wellness Company

    5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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    Philippines (2) United States (1)
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  • STAFFVIRTUAL Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Services provided

    24% Call Center Services
    26% Back Office Outsourcing
    20% Accounting +3
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Recruiting

    Focus Areas

    100% Virtual receptionist

    STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

    See all 3 projects
    2 of 2 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Fitness Apparel Brand

    5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
    Read 2 Reviews

    Industry Experience

    STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.

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    Select Industry to see insights

    Wellness & Fitness Beauty & Cosmetics

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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    United States (1) England (1)
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  • Upstream BPO Logotype

    5.0 13 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Lucena, Philippines

    Services provided

    65% Call Center Services
    25% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    33% Virtual receptionist
    67% Answering services

    Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.

    See all 13 projects

    Reviews mention High-quality work

    Clients consistently commend Upstream BPO for delivering high-quality work, with one client noting their receptionists are 'exceptionally well-trained' and excel in call handling, especially during peak periods. Another client highlighted the team's proactive approach and ability to exceed expectations, stating they 'completely exceeded our expectations.' Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of the services provided, demonstrating Upstream BPO's commitment to excellence.
    • Call Center Services for BPO Services Company
      5.0 Mar 15, 2024

      Their receptionists are exceptionally well-trained. When compared to other firms we have dealt with, their thorough call handling and service training truly shines in all of their employees. They truly came into their own with the latest viral epidemic, as seen by the over tenfold increase in call volumes over the course of two weeks. Our clients were quite delighted when we maintained our SLAs and didn't miss any calls during that period.

      Read Full Review
    • Sales Outsourcing for Shopping Center Operator
      5.0 Mar 6, 2024

      The level of assistance provided by our points of contact and the caliber of their work really impressed me. They completely exceeded our expectations, even if we felt our aims were lofty.

      Read Full Review
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    Industry Experience

    Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer products & services Real estate Wellness & Fitness Telecommunications

    View projects from:

    United States (3) Malaysia (2)

    Lucena, Philippines

    2nd floor, GC bldg Granja street Barangay
    Lucena, Philippines 4301

    1001 - 2000

    +60327744041

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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Services provided

    35% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

    See all 1 projects

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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    Caloocan, Philippines

    4th Floor Araneta Square Mall
    Caloocan, Philippines 1400

    76 - 100

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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Services provided

    10% Call Center Services
    30% Accounting
    30% Finance & Accounting Outsourcing (FAO) +4
    15% Back Office Outsourcing
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    Focus Areas

    43% Virtual receptionist
    43% Answering services
    14% Inbound appointment scheduling

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

    See all 2 projects

    Reviews mention Professional

    The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.
    • Business Services for Digital Marketing & Consulting Agency
      5.0 Aug 23, 2021

      Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.

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    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

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    Select Industry to see insights

    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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    Makati, Philippines

    10 Jupiter
    Makati, Philippines 1209

    201 - 250

    1300 788 451

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  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    20% Call Center Services
    40% Content Moderation Services
    40% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

    See all 2 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI Computing Company

    4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
    Read 1 Review

    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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  • Pac Biz Contact Center Outsourcing Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    10% Virtual receptionist
    77% Answering services
    13% Inbound appointment scheduling

    Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Pac Biz Contact Center Outsourcing for delivering high-quality work, emphasizing their effective communication and reliability. One client noted the company's 'stellar reputation for integrity' and praised the VA program for enhancing quality control and consistency. Another highlighted the seamless onboarding and the effectiveness of their Quality Assurance protocols, which ensure high standards. Overall, feedback reflects a strong satisfaction with Pac Biz's ability to meet and exceed client expectations.
    • Business Services for PR & SMM Company
      4.5 Jan 23, 2023

      The VA did an excellent job of helping me improve quality control and consistency among my clients and contractors. I believe Pac Biz offers a quality VA program and that it will continue to get better and better. I see no specific room for improvement, but this company is known for raising the bar in all that it does.

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    • Data Entry & Contact Support for Marketing Company
      5.0 Feb 9, 2021

      Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. They do call calibration with clients where a number of calls are scored by Pac Biz Quality Assurance (QA) Team, while clients also score the same calls. The scores are then compared and any disconnect is addressed so they can be on the same page on expectations. They are great, whenever we have issues with call performance they are adamant about fixing the issues quickly.

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    0 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Appointment Scheduling for Financial Services Company

    4.5 — Read more
    Read 1 Review

    Industry Experience

    Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Media Advertising & marketing Financial services

    Dumaguete, Philippines

    2F DNJ Building, Real Street, Tabuc-tubig,
    Dumaguete, Philippines 6200

    151 - 200

    480-771-3009

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  • MainSource 365 Tech LLC Logotype

    4.9 4 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Pasig, Philippines

    Services provided

    20% Call Center Services
    40% IT Managed Services
    20% Back Office Outsourcing +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

    See all 4 projects

    Reviews mention Accessible

    Clients consistently praised MainSource 365 Tech LLC for their accessibility and responsiveness. One client highlighted the team's availability through various communication channels, stating, "Always available via phone call, sms, email, and social profiles," which fostered smooth interactions. Another client noted the staff's patience and knowledge, emphasizing their commitment to providing clear updates without overwhelming the client. Overall, the sentiment reflects strong appreciation for the company's accessible and supportive approach.
    • Managed IT Services for Feline Adoption Center
      5.0 Feb 17, 2021

      Always available via phone call, sms, email, and social profiles. The best part is the fun, smooth, fast communication!

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    • Managed IT Services & Marketing for Home Liquidation Firm
      5.0 Jul 30, 2020

      They’ve been awesome. They’re knowledgeable, responsive, and available.

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    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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    United States (3) Canada (1)

    Pasig, Philippines

    Tycoon center bldg
    Pasig, Philippines 1600

    10 - 15

    +63 9175470365

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  • Konnektors Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Services provided

    15% Call Center Services
    30% Email Marketing
    14% Back Office Outsourcing +4
    11% Sales Outsourcing
    10% Content Marketing
    10% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support.

    See all 7 projects

    Reviews mention Results-oriented

    Konnektors has received positive feedback for their results-oriented approach, particularly in lead generation and website development. Clients praised their commitment to aligning project outcomes with goals, emphasizing efficient communication and strong team management. Specific instances highlight their effective lead generation strategies, which are data-driven and tailored, enhancing outreach efforts. Overall, clients view Konnektors as a valuable partner in driving growth and ensuring lead conversion through a holistic and effective methodology.
    • Web Dev & Lead Generation for Trading Co
      4.5 Nov 15, 2024

      Working with Konnektors for lead generation and business growth has been an exceptional experience. Their team demonstrates outstanding commitment, ensuring that each aspect of the project aligns with our goals and standards. Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive.

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    • Web Dev & Lead Generation for Trading Co
      4.5 Nov 15, 2024

      Konnektors excels in website development, crafting sites that are not only visually appealing but also optimized for conversions. They focus on user experience and backend functionality, resulting in a site that performs well both technically and in generating leads.

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    • Web Dev & Lead Generation for Trading Co
      4.5 Nov 15, 2024

      Konnektors stands out in sales process outsourcing, taking a comprehensive approach that covers everything from outreach to final conversion. Their lead generation strategies are data-driven and tailored, which has greatly enhanced our outreach efforts and ensured a steady pipeline of qualified leads.

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    • Web Dev & Lead Generation for Trading Co
      4.5 Nov 15, 2024

      Their follow-up system is highly effective, allowing them to engage with potential customers thoughtfully and consistently. The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Konnektors has been predominantly positive, highlighting their effective lead generation services. One CEO noted the delivery of qualified leads that significantly boosted outreach efforts for their digital marketing agency. Clients appreciated the team's professionalism, responsiveness, and cultural fit. The overall sentiment indicates satisfaction with project outcomes and timely communication, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.

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    Select Industry to see insights

    Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
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  • OBPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Iloilo City, Philippines

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.

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  • 247 CSR Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    25% Answering services
    25% Inbound appointment scheduling

    247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.

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  • ADEC Kenya Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Muntinlupa, Philippines

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Data Annotation Services

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.

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  • SupportSave Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    60% Call Center Services
    40% Back Office Outsourcing

    Focus Areas

    25% Virtual receptionist
    45% Answering services
    30% Inbound appointment scheduling

    SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.

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    Cebu City, Philippines

    7th Floor Robinson's Cybergate Cebu Don Mariano St., Corner Don Gil Garcia St., Fuente Osmena
    Cebu City, Philippines 6000

    401 - 500

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  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

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  • Flatworld Philippines Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    50% Call Center Services
    20% Custom Software Development
    20% Web Development +1
    10% Data Annotation Services

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Flatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development.

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  • Sophi Outsourcing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Dumaguete, Philippines

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +3
    2% Finance & Accounting Outsourcing (FAO)
    2% Social Media Marketing
    1% Transcription

    Focus Areas

    30% Virtual receptionist
    50% Answering services
    20% Inbound appointment scheduling

    Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.

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  • Ameeratel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Cebu City, Philippines

    Services provided

    15% Call Center Services
    30% Back Office Outsourcing
    15% Customer Service Outsourcing +6
    10% Building Security Services
    10% IT Managed Services
    10% Sales Outsourcing
    4% HR Outsourcing
    4% Staffing
    2% PEO/Employee Leasing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.

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  • GlobalFlow Solutions Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    250 - 999
    Plaridel, Philippines

    Services provided

    30% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% HR Outsourcing
    10% Language Interpretation
    10% Recruiting
    10% Sales Outsourcing
    10% Talent Representation

    Focus Areas

    40% Virtual receptionist
    35% Inbound appointment scheduling
    25% Answering services

    GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.

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  • Intelassist Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Call Center Services
    20% Accounting
    15% Architectural Design +4
    15% Back Office Outsourcing
    15% Customer Service Outsourcing
    10% Engineering
    10% IT Staff Augmentation

    Focus Areas

    30% Virtual receptionist
    40% Inbound appointment scheduling
    30% Answering services

    Intelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.

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  • oneTRUgroup (1TRU Group) Logotype

    4.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Services provided

    25% Call Center Services
    35% Employer of Record (EOR) Services
    15% Back Office Outsourcing +5
    5% HR Outsourcing
    5% PEO/Employee Leasing
    5% Recruiting
    5% Recruitment Process Outsourcing
    5% Staffing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Designing solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way

    Read more
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  • Digital Minds BPO Services Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Naga, Philippines

    Services provided

    15% Call Center Services
    25% Customer Service Outsourcing
    20% Search Engine Optimization +3
    15% Pay Per Click
    15% Web Design
    10% Sales Outsourcing

    Focus Areas

    100% Virtual receptionist

    Digital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.

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  • ShoreAgents Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Angeles, Philippines

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    20% Staffing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.

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  • Pandr Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    250 - 999
    Legazpi City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +2
    10% IT Managed Services
    10% Recruitment Process Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Pandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.

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  • Allied Fusion Services, Incorporated Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Cebu City, Philippines

    Services provided

    60% Call Center Services
    40% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Allied Fusion Services, Incorporated is a call center. They are in Cebu City, Philippines and Lungsod ng Cebu, Philippines. Their team specializes in Call Center Services and Back Office

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  • FGC+ Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Davao City, Philippines

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    20% Accounting +2
    20% Customer Service Outsourcing
    15% Recruitment Process Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    FGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.

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    Davao City, Philippines

    Buhangin-Lapanday Road
    Davao City, Philippines 8000

    301 - 400

    +1 646-893-0193

    Davao City, Philippines

    158 Bonifacio Street
    Davao City, Philippines

    301 - 400

    +1 646-893-0193

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  • Avatar Stars Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Iloilo City, Philippines

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Avatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.

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    Iloilo City, Philippines

    corner stone, isa avenue,
    Iloilo City, Philippines

    151 - 200

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  • The Remote Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Clark Special Economic Zone, Philippines

    Services provided

    15% Call Center Services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +4
    15% Finance & Accounting Outsourcing (FAO)
    15% HR Outsourcing
    15% Sales Outsourcing
    10% Content Writing Services

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.

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  • 24/7 SECRETARY Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Dasmariñas, Philippines

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.

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    Dasmariñas, Philippines

    Lot 1 BLK 15
    Dasmariñas, Philippines 4114

    201 - 250

    13522822376

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  • Staff Callture Incorporated Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    50 - 249
    Cabuyao, Philippines

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    15% Virtual receptionist
    45% Answering services
    40% Inbound appointment scheduling

    Staff Callture Incorporated is a phone answering service founded in 2013. Their services include Call Center Services and Back Office Outsourcing.

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  • LGK Solutions Philippines Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Data Annotation Services

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.

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  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Pasay, Philippines

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% IT Managed Services +4
    15% Customer Service Outsourcing
    10% IT Staff Augmentation
    10% Staffing
    5% Recruiting

    Focus Areas

    40% Virtual receptionist
    50% Answering services
    10% Inbound appointment scheduling

    Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

    See all 20 projects

    Reviews mention Personable

    Client feedback highlights a strong sentiment of personability at Customer Umbrella, with one client noting their 'very friendly' demeanor. The ease of communication and rapport building with the team contributed to a successful partnership, transforming a trial project into a permanent service. Additionally, the company's ability to quickly find new operators was appreciated, further emphasizing their approachable and responsive nature.
    • Customer Support Outsourcing for Game Development Company
      5.0 Aug 23, 2023

      Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases. What really stands out about Customer Umbrella is how well they understand the gaming world. Their agents spoke our players' language, creating a special connection that boosted loyalty.

      Read Full Review
    Read All Reviews
    3 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Sports Betting & Gambling Firm

    5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (2)

    What Clients Have Said

    Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
    Read All Reviews

    View projects from:

    United States (5) Cyprus (2) Germany (2) Canada (1) England (1)
    View Profile
  • Philippine Leads Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Pateros, Philippines

    Services provided

    20% Call Center Services
    20% Email Marketing
    20% SMS Marketing +2
    20% Search Engine Optimization
    20% Video Marketing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.

    Read more
    View Profile
  • Lambent Marketing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Dumaguete, Philippines

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +4
    15% Customer Service Outsourcing
    15% Search Engine Optimization
    10% Business Consulting
    10% Social Media Marketing

    Focus Areas

    100% Virtual receptionist

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

    See all 4 projects

    Reviews mention Communicative

    Lambent Outsourcing has received positive feedback regarding their communicative approach. Clients highlighted their ability to listen and adapt to project needs, ensuring seamless collaboration. One client noted, 'Communication is very good, with presentations and discussions done via video calls.' Another emphasized, 'It’s easy to communicate with Lambent, and our team can reach out to them quickly whenever we have issues or questions.' Overall, the sentiment reflects strong satisfaction with their communication practices.
    • Web Design for Consulting Company
      5.0 Nov 15, 2021

      They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.

      Read Full Review
    • Marketing, SEO & Advertising Services for BPO Company
      5.0 Jun 28, 2021

      Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts. We also communicate through email.

      Read Full Review
    Read All Reviews

    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
    Read All Reviews

    View projects from:

    United States (2) Mexico (1) Philippines (1)
    View Profile
  • iSuporta Outsourcing Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Cebu City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Content Marketing
    10% E-Commerce Development
    10% Email Marketing
    10% IT Staff Augmentation
    10% Logistics & Supply Chain Consulting
    10% Social Media Marketing
    10% Web Development

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    ISuporta Outsourcing, a social media marketing agency, was launched in 2017. They provides Social Media Marketing and Content Marketing.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Remote CoWorker
2 Unity Communications
3 Hit Rate Solutions
4 Big Outsource
5 IdeasUnlimited
6 Emapta
7 Outsourced
8 OBI Services
9 Flatworld Solutions
10 six eleven global services
11 Sourcefit
12 TRU29 Solutions Inc.
13 JOYNO INC
14 Enshored
15 STAFFVIRTUAL

List of the Top 15 Philippines Virtual Receptionist Companies

  1. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    34% Virtual receptionist
    90% Other
    View Profile Visit Website
  2. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  3. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Virtual receptionist
    55% Other
    View Profile Visit Website
  4. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  5. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Koronadal City, Philippines

    Ability to deliver

    37.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  6. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Virtual receptionist
    85% Other
    View Profile Visit Website
  7. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    32.4/40.0
    18.8/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  8. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249
    Dipolog City, Philippines

    Ability to deliver

    33.1/40.0
    18.6/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    35% Call Center Services
    30% Virtual receptionist
    65% Other
    View Profile Visit Website
  9. Flatworld Solutions Logotype

    Flatworld Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    29.3/40.0
    15.4/20 Reviews
    8/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    30% Call Center Services
    25% Virtual receptionist
    70% Other
    View Profile Visit Website
  10. six eleven global services Logotype

    six eleven global services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    27.5/40.0
    15.2/20 Reviews
    5.8/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    40% Call Center Services
    25% Virtual receptionist
    60% Other
    View Profile Visit Website
  11. Sourcefit Logotype

    Sourcefit

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    28.5/40.0
    18.8/20 Reviews
    2.3/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% Call Center Services
    35% Virtual receptionist
    90% Other
    View Profile Visit Website
  12. TRU29 Solutions Inc. Logotype

    TRU29 Solutions Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% Call Center Services
    10% Virtual receptionist
    75% Other
    View Profile Visit Website
  13. JOYNO INC Logotype

    JOYNO INC

    $1,000+
    Undisclosed
    250 - 999
    Lapu-Lapu City, Philippines

    Ability to deliver

    30.6/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    10% Call Center Services
    25% Virtual receptionist
    90% Other
    View Profile Visit Website
  14. Enshored Logotype

    Enshored

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    10% Call Center Services
    10% Virtual receptionist
    90% Other
    View Profile Visit Website
  15. STAFFVIRTUAL Logotype

    STAFFVIRTUAL

    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Ability to deliver

    23.7/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    24% Call Center Services
    100% Virtual receptionist
    76% Other
    View Profile Visit Website
  16. Upstream BPO Logotype

    Upstream BPO

    $1,000+
    Undisclosed
    1,000 - 9,999
    Lucena, Philippines

    Ability to deliver

    21.9/40.0
    16.4/20 Reviews
    1.5/10 Clients & Experience
    4/10 Market Presence

    Service focus

    65% Call Center Services
    33% Virtual receptionist
    35% Other
    View Profile Visit Website
  17. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Caloocan, Philippines

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    35% Call Center Services
    20% Virtual receptionist
    65% Other
    View Profile Visit Website
  18. hammerjack Logotype

    hammerjack

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.5/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    43% Virtual receptionist
    90% Other
    View Profile Visit Website
  19. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    20% Call Center Services
    25% Virtual receptionist
    80% Other
    View Profile Visit Website
  20. Pac Biz Contact Center Outsourcing Logotype

    Pac Biz Contact Center Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines

    Ability to deliver

    24/40.0
    15.2/20 Reviews
    1.9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    45% Call Center Services
    10% Virtual receptionist
    55% Other
    View Profile Visit Website
  21. SPLACE BPO Logotype

    SPLACE BPO

    $5,000+
    < $25 / hr
    250 - 999
    Davao City, Philippines

    Ability to deliver

    22.1/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Call Center Services
    25% Virtual receptionist
    80% Other
    View Profile Visit Website
  22. MainSource 365 Tech LLC Logotype

    MainSource 365 Tech LLC

    $5,000+
    $100 - $149 / hr
    10 - 49
    Pasig, Philippines

    Ability to deliver

    24.3/40.0
    15.8/20 Reviews
    3.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  23. Konnektors Logotype

    Konnektors

    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Ability to deliver

    21.7/40.0
    14.2/20 Reviews
    2.7/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  24. OBPO Logotype

    OBPO

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Iloilo City, Philippines

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Call Center Services
    35% Virtual receptionist
    50% Other
    View Profile Visit Website
  25. 247 CSR Logotype

    247 CSR

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Virtual receptionist
    50% Other
    View Profile Visit Website
  26. ADEC Kenya Logotype

    ADEC Kenya

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Muntinlupa, Philippines

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  27. SupportSave Logotype

    SupportSave

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    60% Call Center Services
    25% Virtual receptionist
    40% Other
    View Profile Visit Website
  28. Omada One Logotype

    Omada One

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  29. Flatworld Philippines Logotype

    Flatworld Philippines

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Davao City, Philippines

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Call Center Services
    30% Virtual receptionist
    50% Other
    View Profile Visit Website
  30. Sophi Outsourcing Logotype

    Sophi Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Dumaguete, Philippines

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% Call Center Services
    30% Virtual receptionist
    40% Other
    View Profile Visit Website

Latest Virtual Receptionist Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated April 23, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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Answering Services Inbound Appointment Setting Virtual Receptionist Outbound Sales Outsourcing Order Processing Telemarketing Lead Generation Third Party Verification

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