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Top Virtual Receptionist Services in the Philippines

Ratings Updated: August 24, 2026

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

50 - 249

Serves Philippines

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services Construction

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Remote CoWorker

4.8 192 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Remote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.

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Reviews mention Proactive
The overall sentiment regarding Remote CoWorker's proactive approach is highly positive, with clients praising their ability to anticipate needs and manage tasks independently. For instance, one client noted that their Virtual Executive Assistant consistently exceeded expectations by maintaining organization and delivering high-quality work with minimal supervision. Another client highlighted how their assistant proactively followed up and adapted to feedback, ensuring smooth operations. Overall, clients appreciate the team's responsiveness and attention to detail, which significantly enhances workflow efficiency and productivity.

Back-Office Outsourcing & Appointment Setting for SaaS Firm

5.0 Oct 24, 2023

They were proactive and did more work than I was expecting.
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Back-Office Outsourcing for Business Consulting Firm

5.0 Nov 18, 2024

The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
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Customer Service Outsourcing for Attorney Firm

5.0 Mar 21, 2025

They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
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Staff Augmentation Sevices for Contracting Company

5.0 Apr 28, 2025

Their project management has been excellent. Response times have been quick and professional. Administrative tasks that would have taken an on-site employee several days to complete, due to competing priorities, were consistently finished in just 1–2 days. Work was not only completed on time but often included accurate reporting and additional helpful notes, even when not specifically requested. They have been highly attentive to our needs and proactive in their communication.
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6 of 6 Virtual receptionist reviews are 5 stars

1 new review for Virtual receptionist in past 6 months

Less than $10,000 avg. project cost

Virtual receptionist Experience

Remote CoWorker has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviews expressing satisfaction. Clients frequently highlight the team's effectiveness in managing call handling, appointment scheduling, and administrative tasks. Notably, 90% of reviewers commend their timely communication and adaptability to client needs. The overall sentiment underscores their professionalism and commitment to client success, with no critiques for improvement noted across all reviews.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, particularly in Financial Services, Medical, and Real Estate. Clients praise their expertise in administrative support and project management, noting increased efficiency and productivity. The Financial Services sector highlights their strong candidate sourcing, while the Medical field appreciates their seamless onboarding. Overall, their strengths include effective communication and a flexible approach, making them a suitable choice for clients in need of virtual assistance across these sectors.
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Medical Sports Franchises Real estate Business services Automotive Plumbing Other industries Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Food & Beverage Healthcare IT Services Contracting Arts, entertainment & music Legal Construction Advertising & marketing Financial services Education Food & Beverages Software

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Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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Unity Communications

4.9 44 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

25% Back Office Outsourcing

15% Employer of Record (EOR) Services +5

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Unity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.

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6 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read more
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Industry Experience

Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products

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United States (34) Australia (1) Canada (1) Ireland (1)

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Taguig, Philippines

Fort Legend Tower
Taguig, Philippines 1634
201 - 250

480-550-8700

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Outsourced

4.9 12 reviews

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.

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Reviews mention Flexible
Clients have expressed high satisfaction with Outsourced's flexibility, particularly in accommodating varying hours and managing timezone differences. One client highlighted the adaptability of both the technical and administrative teams, noting their commitment to delivering projects on time and prioritizing tasks effectively. Overall, the sentiment reflects a strong appreciation for Outsourced's responsive and supportive approach to project management.

Custom App Dev & Support for Legal Software Provider

5.0 Mar 31, 2025

Their commitment to the project has been most impressive. Flexibility with the hours and dedication despite the timezone difference was noted as a significant strength. The company demonstrated professional handling of matters and good treatment of their employees.
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Industry Experience

Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.
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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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OBI Services

5.0 20 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Dipolog City, Philippines

Services provided

35% Call Center Services

35% Back Office Outsourcing

10% Content Marketing +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

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Industry Experience

OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

What Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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More responsive than most other service providers

OBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

This provider is fluent in 1 language:

English

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Conectys

4.6 4 reviews

Premier Verified

$250,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Conectys is a Contact Center Services provider specializing in Customer Support Services, offering technical support in multiple languages. Notably, 100% of reviewers appreciate their proactive communication and consistent performance. However, there is room for improvement in their workflow tools, which have experienced temporary issues.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Conectys highlight their effective multilingual customer support and strong project management. Clients praised their timely communication and responsiveness, noting successful onboarding and operations within tight timelines. One client specifically appreciated Conectys's flexible scaling capabilities across various regions. However, suggestions for improvement included enhancing backfilling processes for key roles and increasing automation in service delivery. Overall, sentiment is positive, indicating a good fit for diverse customer service needs.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
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United States (2) Malaysia (1)

This provider is fluent in 13 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

German

French

Turkish

Cantonese

Italian

Polish

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Davao City, Philippines

Corner of Quirino Ave and Jacinto Ext. Street
Davao City, Philippines 8000
1001 - 2000

+63822855555

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Content Moderation Services

10% Data Annotation Services

Focus Areas

10% Virtual receptionist

65% Answering services

25% Inbound appointment scheduling

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Taguig, Philippines

20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636
751 - 1000

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ContactPoint 360

4.8 6 reviews

Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

See all 6 projects
Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Cebu City, Philippines

10th Floor, Skyrise 4B Bldg, W Geonzon St
Cebu City, Philippines 6000
201 - 250

+63 917 717 1051

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Hit Rate Solutions

4.8 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Bacolod, Philippines

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.

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Reviews mention Accommodating
Clients have expressed a highly positive sentiment regarding Hit Rate Solutions' accommodating nature. One client highlighted the ease of communication with project managers, stating that changes could be made promptly to fit their needs. Additionally, the commitment to managing staff and ensuring seamless operations, even in the face of unforeseen circumstances, was noted as a significant advantage. Overall, clients appreciate the proactive support and responsiveness, contributing to their satisfaction with the service provided.

Phone Answering & Data Encoding Services for Locksmith Firm

5.0 Dec 2, 2023

Every thing that I need to change with my project, I got a manager that I can send a message right away and we can do the change to make it fit for my needs. Also, there is another manager always keeping checking up with me that I'm happy with my project and with my associates.
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6 of 10 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read more
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United States (11) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Bacolod, Philippines

The East Block Veranda, Circumferential Rd
Bacolod, Philippines 6100
101 - 150

855-231-3730

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Flexible
Clients have consistently praised Six Eleven Global Services for their flexibility in service delivery. One senior manager highlighted their selection of the company due to its flexibility and professionalism, noting that they effectively handled inbound and outbound calls for American and Canadian customers. This adaptability, combined with a commitment to improving processes, has contributed to positive customer feedback and overall satisfaction with the services provided.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Enshored

4.8 11 reviews

Verified

$50,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

10% Call Center Services

30% Content Moderation Services

30% Customer Service Outsourcing +5

10% Back Office Outsourcing

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

75% Inbound appointment scheduling

15% Answering services

Enshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.

See all 11 projects
0 of 1 Virtual receptionist reviews is 5 stars

$50,000 – $199,999 avg. project cost

Virtual receptionist Experience

Enshored has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers noting their exceptional customer support and adaptability. Clients appreciate their professionalism and effective communication, with specific praise for their ability to troubleshoot issues and maintain service continuity. Additionally, 80% of reviewers expressed a desire for Enshored to expand their service offerings. Overall, Enshored demonstrates strong expertise in enhancing client operations and ensuring customer satisfaction.
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Industry Experience

Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support.
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Select Industry to see insights

Business services Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Hospitality & leisure Consumer Products

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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)

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Pasig, Philippines

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

286318857

Pasig, Philippines

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

+63 02 8876 1973

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SPLACE BPO

4.9 5 reviews

Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

25% Virtual receptionist

45% Inbound appointment scheduling

30% Answering services

SPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication.

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3 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read more
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
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FGC+

Not yet reviewed

Verified

Undisclosed

Undisclosed

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Accounting +2

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
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Davao City, Philippines

Buhangin-Lapanday Road
Davao City, Philippines 8000
301 - 400

+1 646-893-0193

Davao City, Philippines

158 Bonifacio Street
Davao City, Philippines 8000
301 - 400

+1 646-893-0193

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vlbpo cx

5.0 8 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

vlbpo cx is a Contact Center Services provider specializing in Customer Support Services and Call Handling. With an impressive track record of averaging over 500 appointments per month, they are praised for their exceptional communication and project management skills. Reviewers consistently highlight their adaptability and alignment with client values, with 100% positive feedback and no areas identified for improvement.

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Reviews mention High-quality work
Clients consistently commend vlbpo cx for delivering high-quality work that meets and exceeds expectations. One client highlighted their flexibility and commitment to quality during rapid growth, noting that vlbpo cx effectively became an extension of their company culture. Another client praised the team for their outstanding support, which significantly improved customer satisfaction scores and retention. Overall, feedback reflects a strong sentiment of satisfaction with the quality of service provided.

Customer Support Outsourcing for Car-Sharing Tech Co

5.0 Aug 15, 2026

The solutions provided by the VLBPO are outstanding and we recommend them to anyone who needs a dedicated and professional experts outsourcing. The team was professional and delivered outstanding support.
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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for vlbpo cx highlights exceptional performance in customer support and appointment scheduling. A VP from Credit Suite noted their success in averaging 500+ appointments per month and praised their project management and communication skills. Similarly, the Customer Support Lead at Hiyacar emphasized their team's professionalism and outstanding support, resulting in improved retention and satisfaction metrics. Overall, clients express high satisfaction with vlbpo cx, with no noted areas for improvement.
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Industry Experience

VLBPO CX has demonstrated expertise across multiple industries, including Financial Services, Telecommunications, and Information Technology. Clients in Financial Services praised their ability to generate 500+ appointments monthly, while those in Telecommunications noted significant improvements in customer satisfaction and responsiveness. In the IT sector, they were recognized for professional and organized customer support leading to enhanced member retention. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability, communication skills, and alignment with client cultures.
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Financial services Telecommunications Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend vlbpo cx for their cost-effectiveness and value for money. For instance, one client highlighted that they chose vlbpo cx due to their pricing fitting the budget while also offering good value. Another noted the company's ability to deliver high-quality service without compromising on costs, emphasizing their impressive adaptability. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the return on investment and the alignment of vlbpo cx's services with their business needs.
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Big Outsource

5.0 52 reviews

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Virtual receptionist

45% Inbound appointment scheduling

35% Answering services

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

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Reviews mention Exceeds expectations
Big Outsource consistently exceeds client expectations, as highlighted by multiple reviews. Clients praised their project management for delivering results on time and being highly responsive to needs. One client noted a 40% reduction in response times and a 20% increase in customer satisfaction. Another emphasized their exceptional adaptability, citing instances where they adjusted staffing to ensure uninterrupted service. Overall, the sentiment is overwhelmingly positive, with clients recommending Big Outsource for their commitment to quality and effective communication.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

There were notable instances where the Big Outsource team went above and beyond our expectations. For example, during a period where a team member was ill and unable to work, they quickly adjusted the shift roster to accommodate this, ensuring there was no disruption in the service provided to our customers.
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Industry Experience

Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors.
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Medical Legal Healthcare Software Financial services Other industries Wellness & Fitness Beauty Real estate Telecommunications Beauty & Cosmetics Consulting Retail Consumer Products Information technology eCommerce Chemicals & Biotechnology Arts, entertainment & music Education Supply Chain, Logistics, and Transport

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Mandaluyong, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Reliable
Emapta has received positive feedback regarding their reliability, particularly from the CEO of LifeDNA, who emphasized their ability to meet expectations and provide necessary support for team productivity. The client noted, "Emapta definitely provides great service and wonderful working spaces," highlighting their effectiveness in communication and attention to client needs. Overall, the sentiment reflects a strong trust in Emapta as a dependable partner for offshore services, despite minor suggestions for improvement.

BPO Services for Health Company

4.0 Nov 11, 2020

Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication.
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Healthcare Energy & natural resources Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered.
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Australia (2) United States (1)

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IdeasUnlimited

5.0 100 reviews

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

IdeasUnlimited is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Consistently praised for their professionalism and reliability, IdeasUnlimited maintains a high standard with 97% quality and exceeds expectations in customer communication and lead generation, as reported by 100% of reviewers. Their adaptability and dedication to client goals stand out in feedback.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

IdeasUnlimited has received overwhelmingly positive feedback in their Virtual Receptionist service, with clients praising their ability to enhance customer relationships and manage communications efficiently. 100% of reviewers noted strong satisfaction, particularly highlighting the company's responsiveness and adaptability to specific needs. Clients appreciated the value for cost and the alignment of company values. Reviewers consistently reported improved customer feedback and business growth, showcasing the impactful results of their services.
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Industry Experience

IdeasUnlimited has demonstrated its expertise across various industries, including Automotive, Telecommunications, Medical, Food and Beverage, and Real Estate. Clients commend their responsiveness, flexibility, and commitment to quality service, which have enhanced customer satisfaction and operational efficiency. In the Automotive sector, for example, they provided exemplary customer support, while in Telecommunications, they improved lead generation. Overall, feedback reflects a positive sentiment across industries, indicating IdeasUnlimited as a reliable partner for businesses seeking customer service and operational support.
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Wellness & Fitness Consumer Products Real estate Human Resources Healthcare Financial services Nonprofit Legal Pharmaceuticals Telecommunications Beauty & Cosmetics Food & Beverages Retail Advertising & marketing Media Other Industry Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Automotive Gaming Software

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Average Project Cost Breakdown

$10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

What Clients Have Said
Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction.
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United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

This provider is fluent in 3 languages:

English

Spanish

French

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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3

10% AI Development

10% AR/VR Development

10% Web Design

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Flatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Flatworld Solutions exhibits strong expertise in virtual receptionist services, with clients praising their cost-effective solutions and comprehensive training programs. One client reported increased patient bookings and effective handling of call overflow, highlighting their positive impact. Overall, feedback appears overwhelmingly positive, with 100% of reviewers expressing satisfaction with performance and responsiveness. Clients recommend their services, indicating that Flatworld Solutions effectively meets the challenges faced by businesses in need of call center support.
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness.
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United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)

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Davao City, Philippines

Lucita Building Lapu Lapu Cr. Sobrecarey Street
Davao City, Philippines 8000
2001 - 5000

Davao City, Philippines

Aeon Towers, J.P. Laurel Avenue, Bajada,
Davao City, Philippines 8000
751 - 1000

Davao City, Philippines

KSS Building, Buhangin Road Cor Olive Street,
Davao City, Philippines 8000
1001 - 2000

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Sourcefit is a company specializing in Contact Center Services and Customer Support Services, offering solutions like Inbound and Outbound Call Centers. Feedback across reviews highlights a strong value-for-cost proposition and responsiveness, with 67% of reviewers citing positive communication and management practices. Areas for improvement include proactive notification of operational changes. Overall, Sourcefit is considered a reliable partner for BPO tasks.

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Reviews mention High-quality work
Clients have consistently praised Sourcefit for delivering high-quality work, exemplified by the rapid establishment of office space and timely provision of IT, HR, and accounting services. One client highlighted their impressive ability to meet 100% of staffing needs within 60 days while maintaining quality. Additionally, the proactive communication and responsiveness of Sourcefit were noted as key strengths, contributing to a smooth and reliable experience, reinforcing their reputation for excellence in service delivery.

QA Services for Biometrics Solutions Firm

5.0 Jan 10, 2024

This is an ongoing project that we do not intend to end. We find SourceFit to be a good partner to provide headcount for these types of services. They are able to source quality candidates for us to choose from and deal with HR needs (both positive and negative) effectively.
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IT Support, EOR & Accounting for Construction Company

5.0 Nov 22, 2025

What impressed me the most about Sourcefit was their ability to combine speed, accuracy, and quality. They consistently delivered solutions quickly while maintaining high standards, and their responsiveness made it feel like they were an extension of our team. Aside from that, the quality of service and responsiveness remained consistently strong.
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3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

QA Services for Biometrics Solutions Firm
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Sourcefit consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients highlight that the pricing fits their budgets while providing excellent service quality. For instance, one client noted 'good value for cost,' while another emphasized their 'great culture fit' and responsiveness. Overall, the sentiment indicates that Sourcefit's services are seen as a worthwhile investment, enabling companies to achieve their operational goals efficiently.
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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

10% Virtual receptionist

50% Answering services

40% Inbound appointment scheduling

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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Reviews mention Great project management
Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects.

Outbound Sales Campaign for Telecommunications Company

5.0 Apr 29, 2023

The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Virtual receptionist

50% Inbound appointment scheduling

25% Answering services

JOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media marketing. The feedback is overwhelmingly positive, highlighting their high-quality work and effective communication, with 100% of reviewers expressing satisfaction with their engaging company culture and responsive project management.

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1 of 1 Virtual receptionist reviews is 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

JOYNO INC has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients commend their quick responsiveness and effective communication, highlighting a significant increase in social media engagement due to their marketing efforts. The team's professionalism and accommodating company culture have also been noted, with clients particularly praising CEO Gino's involvement. Overall, JOYNO INC is recognized for their strong impact and dedication to client needs.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

Focus Areas

100% Virtual receptionist

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

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Reviews mention Adaptable
Clients have consistently praised STAFFVIRTUAL for their adaptability in responding to changing project needs. For instance, Gymshark highlighted their impressive ability to meet dynamic requirements and deliver seamless customer support. This adaptability contributed to a 25% increase in customer satisfaction and efficient project management, showcasing overall positive sentiment towards STAFFVIRTUAL's flexibility and responsiveness.

Call Center Services for Fitness Apparel Brand

5.0 Oct 7, 2023

What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements. Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Industry Experience

STAFFVIRTUAL has demonstrated significant expertise in the Beauty & Cosmetics and Other industries, providing 24/7 customer support that enhances user experience. Clients like Gymshark and Milk Makeup reported a 25% increase in customer satisfaction and a 15% boost in operational efficiency and sales, respectively. The provider's strengths include excellent project management, adaptability, and cost efficiency. Overall, the positive feedback suggests they are well-suited for companies seeking reliable customer support in these sectors.
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Beauty & Cosmetics Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised STAFFVIRTUAL for their competitive pricing, which aligns well with their budgets. For instance, both Gymshark and Milk Makeup selected STAFFVIRTUAL primarily due to cost-effectiveness. Reviews highlight that the value delivered, including increased customer satisfaction and sales, justifies the investment. Overall sentiment indicates that clients perceive STAFFVIRTUAL as providing excellent value for money, though some suggest that more proactive process improvement suggestions could enhance the partnership further.
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BruntWork

4.9 15 reviews

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Focus Areas

50% Virtual receptionist

30% Answering services

20% Inbound appointment scheduling

BruntWork is a company specializing in Contact Center Services, offering virtual receptionist solutions and customer support services. Feedback highlights their exceptional communication and ability to enhance operational efficiency, with 100% of reviewers noting improved call handling and increased mobility for in-house staff. Their services provide significant value, allowing businesses to focus on core tasks without being confined to the front desk.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Real Estate Company
5.0 — BruntWork provides call center services for a real estate company. The team answers basic questions, forwards messages to the correct department or team member, and assists with translation. Read more
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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently highlight BruntWork's competitive pricing and strong value for money. For instance, one CEO noted their choice was based on 'good value for cost' while another praised their 'pricing fit our budget.' Overall, sentiments are positive, with clients appreciating the quality of service relative to the investment, often mentioning effective results achieved without overspending. Many reviews emphasize that BruntWork's services not only meet but exceed expectations, reinforcing their reputation as a cost-effective solution.
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United States (11) Australia (1) Canada (1) England (1)

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Makati, Philippines

Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive
Makati, Philippines 1209
151 - 200

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding hammerjack's timeliness. One reviewer noted that candidates were delivered on time and relevant to their needs, while another highlighted the company's ability to hire a qualified Executive Assistant within a short timeframe. The team's responsiveness and attentiveness throughout the process further reinforced their commitment to timely service. Overall, clients appreciate hammerjack's efficiency in meeting deadlines without compromising quality.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Advertising & marketing Human Resources

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
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Makati, Philippines

10 Jupiter
Makati, Philippines 1209
201 - 250

1300 788 451

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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Virtual receptionist

77% Answering services

13% Inbound appointment scheduling

Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Appointment Scheduling for Financial Services Company
4.5 — Read more
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Industry Experience

Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support.
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Advertising & marketing Media Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings.
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Dumaguete, Philippines

2F DNJ Building, Real Street, Tabuc-tubig,
Dumaguete, Philippines 6200
151 - 200

480-771-3009

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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication.

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Reviews mention Efficient
Client feedback overwhelmingly highlights the efficiency of Main Source 365 Tech LLC. One client noted their ability to provide immediate solutions and handle issues proactively, emphasizing no time delays in project management. Another client praised their 'fun, smooth, fast communication' and described the team as 'efficient and knowledgeable.' Overall sentiment reflects strong satisfaction with the company's promptness and effectiveness, contributing to improved operational efficiency and increased donations for their projects.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

We saving money and time while growing at the same time. Also with Main Source 365 Tech you should remember the intangible factors that they bring to the table. Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.
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IT Services for Retail Lumber and Construction Service

4.5 Sep 30, 2019

The cleaning they do increases our process efficiency, and whenever I have problems, they get them handled right away. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. They are efficient and satisfy all my business needs.
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Industry Experience

Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support.
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Construction Nonprofit Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes.
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Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

15% Call Center Services

30% Email Marketing

14% Back Office Outsourcing +4

11% Sales Outsourcing

10% Content Marketing

10% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support.

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Reviews mention Results-oriented
Konnektors has received positive feedback for their results-oriented approach, particularly in lead generation and website development. Clients praised their commitment to aligning project outcomes with goals, emphasizing efficient communication and strong team management. Specific instances highlight their effective lead generation strategies, which are data-driven and tailored, enhancing outreach efforts. Overall, clients view Konnektors as a valuable partner in driving growth and ensuring lead conversion through a holistic and effective methodology.

Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Working with Konnektors for lead generation and business growth has been an exceptional experience. Their team demonstrates outstanding commitment, ensuring that each aspect of the project aligns with our goals and standards. Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive.
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Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Konnektors excels in website development, crafting sites that are not only visually appealing but also optimized for conversions. They focus on user experience and backend functionality, resulting in a site that performs well both technically and in generating leads.
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Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Konnektors stands out in sales process outsourcing, taking a comprehensive approach that covers everything from outreach to final conversion. Their lead generation strategies are data-driven and tailored, which has greatly enhanced our outreach efforts and ensured a steady pipeline of qualified leads.
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Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

Their follow-up system is highly effective, allowing them to engage with potential customers thoughtfully and consistently. The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients.
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Industry Experience

Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.
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Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
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United States (5) Australia (1)

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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Iloilo City, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Data Annotation Services

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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SupportSave

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Focus Areas

25% Virtual receptionist

45% Answering services

30% Inbound appointment scheduling

SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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$3,000 $11/hr/agent (1-3 FTEs) $2,000 $11/hr/agent (4-9 FTEs) $1,800 $10/hr/agent (10+ FTEs)

1-3 FTEs
Get Started with Our Call Center Services for Startups
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Cebu City, Philippines

7th Floor Robinson's Cybergate Cebu Don Mariano St., Corner Don Gil Garcia St., Fuente Osmena
Cebu City, Philippines 6000
401 - 500

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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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Flatworld Philippines

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

50% Call Center Services

20% Custom Software Development

20% Web Development +1

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Flatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development.
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Sophi Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dumaguete, Philippines

Services provided

60% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +3

2% Finance & Accounting Outsourcing (FAO)

2% Social Media Marketing

1% Transcription

Focus Areas

30% Virtual receptionist

50% Answering services

20% Inbound appointment scheduling

Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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Ameeratel

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cebu City, Philippines

Services provided

15% Call Center Services

30% Back Office Outsourcing

15% Customer Service Outsourcing +6

10% Building Security Services

10% IT Managed Services

10% Sales Outsourcing

4% HR Outsourcing

4% Staffing

2% PEO/Employee Leasing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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GlobalFlow Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Plaridel, Philippines

Services provided

30% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% HR Outsourcing

10% Language Interpretation

10% Recruiting

10% Sales Outsourcing

10% Talent Representation

Focus Areas

40% Virtual receptionist

35% Inbound appointment scheduling

25% Answering services

GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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Intelassist

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Call Center Services

20% Accounting

15% Architectural Design +4

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Engineering

10% IT Staff Augmentation

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Intelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
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Upstream BPO

5.0 13 reviews

$10,000+

$25 - $49 / hr

1,000 - 9,999

Lucena, Philippines

Services provided

20% Call Center Services

15% Customer Service Outsourcing

12% Data Annotation Services +8

10% Sales Outsourcing

7% AI Agents

7% Back Office Outsourcing

7% Content Moderation Services

7% Finance & Accounting Outsourcing (FAO)

5% Cybersecurity

5% Generative AI

5% IT Managed Services

Focus Areas

10% Virtual receptionist

80% Answering services

10% Inbound appointment scheduling

Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned.

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Reviews mention Flexible
The overall sentiment regarding flexibility in Upstream BPO's services is highly positive. Clients have noted their impressive adaptability, stating they accommodate last-minute requests and adjust to operational needs efficiently. One client highlighted, 'They’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.' Another remarked on their convenience and responsiveness, emphasizing that their flexibility makes them the most convenient service provider compared to others.

Appointment Setting Services for Telecommunications Company

5.0 Jun 11, 2020

I like their flexibility based on my requirements. They always accept my requests even at the last moment and they make changes immediately. I’ve used other services, but they are the most convenient for me because of their flexibility.
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BPO Services for Wellness Center

5.0 Jun 13, 2022

Their dedication and flexibility are very impressive. Our operational process is always ongoing and we need agents around the clock, so they’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Co
5.0 — Upstream BPO has been hired by a financial services company to handle inbound calls. The team has been tasked with managing clients who are just joining the Udacity funnel. Read more
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United States (3) Malaysia (2)

This provider is fluent in 7 languages:

Cantonese

English

Filipino

Hindi

Mandarin

Russian

Urdu

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)

Universal Coordinated Time (UTC)

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Lucena, Philippines

2nd floor, GC bldg Granja street Barangay
Lucena, Philippines 4301
1001 - 2000

+60327744041

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oneTRUgroup (1TRU Group)

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

35% Employer of Record (EOR) Services

15% Back Office Outsourcing +5

5% HR Outsourcing

5% PEO/Employee Leasing

5% Recruiting

5% Recruitment Process Outsourcing

5% Staffing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Designing solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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Digital Minds BPO Services

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Naga, Philippines

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% Search Engine Optimization +3

15% Pay Per Click

15% Web Design

10% Sales Outsourcing

Focus Areas

100% Virtual receptionist

Digital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.

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ShoreAgents

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Angeles, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

20% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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Pandr Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Legazpi City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +2

10% IT Managed Services

10% Recruitment Process Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Pandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
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Allied Fusion Services, Incorporated

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

60% Call Center Services

40% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Allied Fusion Services, Incorporated is a call center. They are in Cebu City, Philippines and Lungsod ng Cebu, Philippines. Their team specializes in Call Center Services and Back Office
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Avatar Stars

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Iloilo City, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Avatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
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Iloilo City, Philippines

corner stone, isa avenue,
Iloilo City, Philippines
151 - 200

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The Remote Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Clark Special Economic Zone, Philippines

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% Sales Outsourcing

10% Content Writing Services

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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$1,646 1 - Seat $9.50 Per Hour = $1,646 Per Month Per FTE $8,230 5 Seats $9.50 Per Hour = $1,646 x 5 = $8,230 / MO $16,460 10 - Seats $9.50 Per Hour = $1,646 x 10 = $16,460

$9.50 USD Per Hour Per Contact Center Agent
$9.50 Per Hour Per Contact Center Agent This = $1,646 USD Per Month Per Full Time Agent Any Shift In Any Time Zone Is Available Price Is Inclusive Of Tax & Social Security
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Dasmariñas, Philippines

Lot 1 BLK 15
Dasmariñas, Philippines 4114
201 - 250

13522822376

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LGK Solutions Philippines

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Philippine Leads

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pateros, Philippines

Services provided

20% Call Center Services

20% Email Marketing

20% SMS Marketing +2

20% Search Engine Optimization

20% Video Marketing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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Lambent Marketing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Dumaguete, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Content Marketing +4

15% Customer Service Outsourcing

15% Search Engine Optimization

10% Business Consulting

10% Social Media Marketing

Focus Areas

100% Virtual receptionist

Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.

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Reviews mention Understands their clients' needs
Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions.

Web Design for Consulting Company

5.0 Nov 15, 2021

They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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United States (2) Mexico (1) Philippines (1)

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iSuporta Outsourcing

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Cebu City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Content Marketing

10% E-Commerce Development

10% Email Marketing

10% IT Staff Augmentation

10% Logistics & Supply Chain Consulting

10% Social Media Marketing

10% Web Development

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

ISuporta Outsourcing, a social media marketing agency, was launched in 2017. They provides Social Media Marketing and Content Marketing.
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Yugorithm

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Social Media Marketing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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