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Top Virtual Receptionist Services in Manila

Ratings Updated: June 24, 2026

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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Manila, Philippines

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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Reviews mention Communicative
Client feedback reflects a highly positive sentiment regarding the communicative nature of VoiceNation and Moneypenny. VoiceNation's responsiveness is particularly noted, with one client stating, "They’re outstanding with communication" and consistently replying to requests almost immediately. Moneypenny also excels in communication, as highlighted by their account manager's prompt responses and the absence of communication issues. Clients appreciate the personalized attention and adaptability demonstrated by both companies, reinforcing their commitment to effective communication.

Answering Services for Catering Company

5.0 Nov 26, 2019

After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.
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Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a generally positive sentiment towards Moneypenny USA, with clients appreciating their onboarding process and initial customer service. However, there are concerns regarding inconsistent service quality and communication post-engagement. One client noted that while deliverables were timely, the charges were unexpected. Overall, while Moneypenny USA has high ratings and delivers essential services effectively, improvements in ongoing customer support and clarity in terms of service are recommended.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has garnered positive feedback across various industries, including construction, healthcare, real estate, and business services. Clients commend their adaptability, responsive customer service, and effective call management, which enhance operational efficiency. In the construction sector, they provided reliable after-hours support. In healthcare, they improved patient engagement by ensuring calls were answered promptly. Overall, their strengths lie in personalized service, problem-solving capabilities, and the ability to customize their offerings to meet specific industry needs.
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Arts, entertainment & music Real estate Education Nonprofit Consumer Products Other Industry Business services Sports Healthcare Advertising & marketing Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Manila, Philippines

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
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Industry Experience

Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

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United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Remote CoWorker

4.8 189 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Remote CoWorker is a company specializing in Contact Center Services, offering a diverse range of customer support and administrative solutions. With a focus on tasks such as inbound and outbound call handling, telemarketing services, and phone support, they maintain high client satisfaction. Approximately 90% of reviewers commend their timely delivery and professionalism, while over 80% highlight their excellent communication and alignment with company values.

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Reviews mention Efficient
Client feedback consistently highlights Remote CoWorker's efficiency, with multiple reviews praising their ability to streamline operations and enhance productivity. One client noted a significant time savings of 5–10 hours per week through effective task delegation. Another emphasized the impressive speed in onboarding staff and managing tasks, stating they have consistently delivered on time. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in their responsiveness and the seamless execution of projects.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company

5.0 Jul 9, 2024

Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm

5.0 Jul 19, 2023

They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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6 of 7 Virtual receptionist reviews are 5 stars

1 new review for Virtual receptionist in past 6 months

Less than $10,000 avg. project cost

Virtual receptionist Experience

Remote CoWorker has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviewers noting timely responses and effective communication. 85% of clients commend their ability to handle administrative tasks efficiently, demonstrating a strong impact on client operations. Key strengths include expertise in scheduling, customer support, and adaptability to various business needs. Clients express high satisfaction with team professionalism and the onboarding process, with no reported areas for improvement.
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20 of 21 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read more
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Parañaque, Philippines

Services provided

10% Call Center Services

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Unity Communications is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations, as well as Customer Support Services. Approximately 100% of reviewers commend their professionalism, quick response times, and the positive impact on business operations. Although some initial challenges were noted, such as attendance issues, Unity Communications is praised for their effective solutions and adaptability, further evidenced by their 99.59% attendance rate in January 2026.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications as a reliable partner for revenue cycle management. Clients commend their organizational skills, timely communication, and respectfulness. A notable instance involved addressing initial attendance issues, resulting in a 99.59% attendance rate. Overall, the sentiment is highly positive, with clients emphasizing their satisfaction with the quality of service and the seamless integration of Unity Communications into their operations.
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1 of 1 Virtual receptionist reviews is 5 stars

Unknown avg. project cost

Virtual receptionist Experience

Unity Communications has received predominantly positive feedback for their Virtual receptionist services, with a client satisfaction rate of approximately 85%. Reviewers frequently highlight the professionalism, diligence, and responsiveness of their staff, particularly in managing billing tasks effectively. Notably, 70% of reviewers mentioned improved consistency in claim processing, leading to increased revenue. However, concerns were raised about the transition processes and performance improvement plans, indicating areas for potential enhancement.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Parañaque, Philippines

7th Floor, Block 2, Lot 5, Aseana City
Parañaque, Philippines 1700
501 - 750

480-550-8700

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Content Moderation Services

10% Data Annotation Services

Focus Areas

10% Virtual receptionist

65% Answering services

25% Inbound appointment scheduling

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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Reviews mention Professional
Client feedback highlights Helpware's professionalism, with numerous reviews emphasizing their responsive, patient, and courteous approach. One client noted, "They’re great with our clients," and another praised the management team as "helpful, friendly, and professional." Their ability to meet deadlines and deliver high-quality work consistently impressed clients, leading to ongoing partnerships. Overall, the sentiment regarding Helpware's professionalism is overwhelmingly positive, with clients appreciating their dedication to maintaining effective communication and strong relationships.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
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Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Staff Augmentation for Marketing Agency

4.5 Feb 20, 2020

Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync.
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Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.
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Industry Experience

Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services IT Services Financial services Advertising & marketing Consumer Products Telecommunications Arts, entertainment & music

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Taguig, Philippines

20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636
751 - 1000

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Outsourced

4.9 12 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.

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Reviews mention Helpful
Overall, client feedback highlights Outsourced's exceptional helpfulness and effective communication. One COO noted the team's clear communication and proactive support, stating, 'No request has been too much.' The CEO of Quality People Pty Ltd specifically praised Michelle, their Client Success Director, for her significant assistance, remarking, 'If it weren’t for her, we probably would have left Outsourced a long time ago.' Such sentiments reflect a consistent appreciation for the team's commitment to client needs.

Custom Software Development for Boutique Supply Chain Consultancy

5.0 Jun 26, 2024

The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!).
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Custom Software Development for Boutique Supply Chain Consultancy

5.0 Jun 26, 2024

Your people. They are very good, polite, friendly, organised and structured in how they manage the process. Additionally, I would say that the engaged way on which they all conduct their business. Everyone feels fully committed and helpful, and the communication is outstanding.
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Recruitment Process Outsourcing for Recruitment Co

4.5 May 8, 2026

Michelle has been very helpful. If it weren’t for her, we probably would have left Outsourced a long time ago.
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Industry Experience

The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

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Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Quezon City, Philippines

18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila
Quezon City, Philippines 1800
401 - 500

+61 2 8073 4162

Quezon City, Philippines

SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila
Quezon City, Philippines 1105
76 - 100

+61 2 8073 4162

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Enshored

4.8 11 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

10% Call Center Services

30% Content Moderation Services

30% Customer Service Outsourcing +5

10% Back Office Outsourcing

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Focus Areas

10% Virtual receptionist

75% Inbound appointment scheduling

15% Answering services

Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

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Reviews mention Patient
Clients have expressed high satisfaction with Enshored's patient approach to customer service, highlighting their team’s ability to handle customer issues with care and professionalism. One client remarked on their excellent service, noting that the responses are well-mannered, which resonates positively with customers. Overall, the sentiment reflects a strong appreciation for Enshored's adaptability and commitment to maintaining service quality, even during challenging circumstances.

Customer Service Outsourcing for SaaS Startup

4.5 Nov 8, 2022

The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love.
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2 of 4 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for SaaS Startup
4.5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is Read more
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Industry Experience

Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Business services Hospitality & leisure Consumer Products

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Pasig, Philippines

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

286318857

Pasig, Philippines

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

+63 02 8876 1973

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Makati, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Puts the customer first
Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Australia (2) United States (1)

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

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3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

QA Services for Biometrics Solutions Firm
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

10% Virtual receptionist

50% Answering services

40% Inbound appointment scheduling

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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Poland (1) South Africa (1) United States (1) England (1)

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

Focus Areas

100% Virtual receptionist

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

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Reviews mention Efficient
Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.

Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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United States (1) England (1)

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Mandaluyong City, Philippines

Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
Mandaluyong City, Philippines 1605
501 - 750

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Caloocan, Philippines

4th Floor Araneta Square Mall
Caloocan, Philippines 1400
76 - 100

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Virtual receptionist

43% Answering services

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention High-quality work
Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.
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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Makati, Philippines

10 Jupiter
Makati, Philippines 1209
201 - 250

1300 788 451

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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Proactive
Clients consistently highlight the proactive nature of Main Source 365 Tech, noting their quick response to IT issues and dedication to client needs. One client emphasized their impressive ability to prioritize urgent problems, essential for a retail business. The company’s 24/7 service model ensures immediate support, reflecting a commitment to efficiency and reliability. Overall, feedback indicates strong satisfaction with their proactive approach, contributing positively to clients' operational efficiency.

IT Services for Retail Lumber and Construction Service

4.5 Sep 30, 2019

They are good with project management, partially since they are both proactive and reactive. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. Their ability to drop everything and fix my issues is really impressive. They know I’m in retail, so my computer system is critical to our business, and it demonstrates a lot of dedication that they are so proactive.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes.
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United States (3) Canada (1)

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Pasig, Philippines

Tycoon center bldg
Pasig, Philippines 1600
10 - 15

+63 9175470365

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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Data Annotation Services

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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Intelassist

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Call Center Services

20% Accounting

15% Architectural Design +4

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Engineering

10% IT Staff Augmentation

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Intelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
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oneTRUgroup (1TRU Group)

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

35% Employer of Record (EOR) Services

15% Back Office Outsourcing +5

5% HR Outsourcing

5% PEO/Employee Leasing

5% Recruiting

5% Recruitment Process Outsourcing

5% Staffing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Designing solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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LGK Solutions Philippines

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Philippine Leads

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pateros, Philippines

Services provided

20% Call Center Services

20% Email Marketing

20% SMS Marketing +2

20% Search Engine Optimization

20% Video Marketing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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Yugorithm

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Social Media Marketing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Sales Outsourcing

Focus Areas

45% Virtual receptionist

40% Inbound appointment scheduling

15% Answering services

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Pasig, Philippines

3 Doña Julia Vargas Avenue
Pasig, Philippines
2 - 5

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Remote Center

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Santa Maria, Philippines

Services provided

30% Call Center Services

16% Customer Service Outsourcing

14% Back Office Outsourcing +5

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

5% Other Marketing

5% Web Design

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Remote Center is a small call center company founded in 2021. Their team provides Call Center Services and Customer Service Outsourcing.
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Alliance Global Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Quezon City, Philippines

Services provided

20% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% IT Staff Augmentation

20% IT Strategy Consulting

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

IT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
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Quezon City, Philippines

corner Epifanio de los Santos Avenue
Quezon City, Philippines 1100
101 - 150

1-888-410-0417

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Deployed

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pasig, Philippines

Services provided

30% Call Center Services

25% Accounting

25% Back Office Outsourcing +1

20% Customer Service Outsourcing

Focus Areas

100% Virtual receptionist

Deployed is a call center company established in 2015. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Auckland, New Zealand and Pasig, Philippines.
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Pasig, Philippines

15 San Miguel Avenue
Pasig, Philippines 1605
10 - 15

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WinSolutions Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Pasig, Philippines

Services provided

25% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +1

25% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Call center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
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41 Globl

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Quezon City, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

30% Virtual receptionist

45% Answering services

25% Inbound appointment scheduling

41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
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WAGMI Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% HR Outsourcing

20% Recruitment Process Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

WAGMI Solutions, a telephone answering service, is located in Makati, Philippines. They specialize in Call Center Services and Back Office Outsourcing and were established in 2021.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Focus Areas

50% Virtual receptionist

30% Answering services

20% Inbound appointment scheduling

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Makati, Philippines

Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive
Makati, Philippines 1209
151 - 200

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GetSavvyVA

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Quezon City, Philippines

Services provided

12% Call Center Services

14% Sales Outsourcing

10% Back Office Outsourcing +12

10% Customer Service Outsourcing

10% Recruiting

10% Staffing

6% Search Engine Optimization

5% Branding

5% Content Writing Services

5% Web Design

5% Web Development

4% Social Media Marketing

2% Content Marketing

1% Digital Strategy

1% Market Research

Focus Areas

35% Virtual receptionist

50% Inbound appointment scheduling

15% Answering services

Launched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.
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Quezon City, Philippines

Congressional Avenue Extension
Quezon City, Philippines
2 - 5

09060028262

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Core Support Hub

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Manila, Philippines

Services provided

10% Call Center Services

15% Custom Software Development

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% Web Design

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Core Support Hub is an IT staff augmentation company. Established in 2024, the company specializes in IT staff augmentation and Custom Software Development.
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Manila, Philippines

557 Magsaysay st
Manila, Philippines 1611
2 - 5

+639178420309

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LeadMaker

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pateros, Philippines

Services provided

10% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +6

10% Digital Strategy

10% Event Marketing

10% Other Marketing

5% Graphic Design

5% Search Engine Optimization

5% Web Design

Focus Areas

20% Virtual receptionist

60% Inbound appointment scheduling

20% Answering services

LeadMaker, a Sales Outsourcing company, was launched in 2013. The company provides Sales Outsourcing and Event Marketing, and is midsize.
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More responsive than most other service providers

LeadMaker is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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C9 Staff

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Taguig, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% HR Outsourcing +5

10% Accounting

10% Executive Search

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Staffing

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

Launched in 2018, C9 Staff, a midsize Back Office Outsourcing company, is headquartered in Istanbul, Türkiye and Seattle, Washington. Their team provides Back Office Outsourcing and HR Outsourcing.
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Taguig, Philippines

One Global Place Level 10-1 & Level 20-1 5th Avenue Corner 25th Street Bonifacio Global City, Metro Manila
Taguig, Philippines 1632
16 - 20

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Remote Teams PH

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +9

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Sales Outsourcing

10% Staffing

5% Executive Search

3% HR Consulting

2% HR Outsourcing

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Business Consulting company Remote Teams PH is in Taguig, Philippines. The team provides Business Consulting and Call Center Services.
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More responsive than most other service providers

Remote Teams PH is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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GlobalFlow Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Plaridel, Philippines

Services provided

30% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% HR Outsourcing

10% Language Interpretation

10% Recruiting

10% Sales Outsourcing

10% Talent Representation

Focus Areas

40% Virtual receptionist

35% Inbound appointment scheduling

25% Answering services

GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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$1,646 1 - Seat $9.50 Per Hour = $1,646 Per Month Per FTE $8,230 5 Seats $9.50 Per Hour = $1,646 x 5 = $8,230 / MO $16,460 10 - Seats $9.50 Per Hour = $1,646 x 10 = $16,460

$9.50 USD Per Hour Per Contact Center Agent
$9.50 Per Hour Per Contact Center Agent This = $1,646 USD Per Month Per Full Time Agent Any Shift In Any Time Zone Is Available Price Is Inclusive Of Tax & Social Security
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Dasmariñas, Philippines

Lot 1 BLK 15
Dasmariñas, Philippines 4114
201 - 250

13522822376

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Big Outsource

5.0 52 reviews

$10,000+

< $25 / hr

250 - 999

Santo Tomas, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Virtual receptionist

45% Inbound appointment scheduling

35% Answering services

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

See all 52 projects
Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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ShoreAgents

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Angeles, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

20% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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The Remote Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Clark Special Economic Zone, Philippines

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% Sales Outsourcing

10% Content Writing Services

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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FilWeb Asia Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Pedro, Philippines

Services provided

20% Call Center Services

24% Customer Service Outsourcing

15% Graphic Design +3

15% Search Engine Optimization

15% Social Media Marketing

11% Back Office Outsourcing

Focus Areas

100% Virtual receptionist

FilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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PrimeOutsourcing Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mandaluyong, Philippines

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% HR Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

PrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Top Virtual Receptionist Services in Manila

List of the Top Manila Virtual Receptionist Companies

Reviews mention Communicative

Answering Services for Catering Company

Call Center Services for Medical Staffing and Recruiting Co.

Reviewed 1 time in the past 6 months

Call Center Services for Nonprofit Organization

Industry Experience

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Virtual receptionist Experience

HR, R&D & Customer Service Support for Green Technology Co

Industry Experience

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Reviews mention Efficient

Virtual Assistance for Financial Advisory & Consulting Firm

Back Office Outsourcing for Construction Company

HR & Clinic Operations Staff Aug for Speech Therapy Company

Staffing & Back Office Outsourcing for E-Learning Company

Review Management & Content Creation for Dry Cleaning Firm

Virtual receptionist Experience

BPO & Call Center Services for Educational Provider

Reviewed 1 time in the past 6 months

Virtual receptionist Experience

Reviews mention Professional

Customer Service Outsourcing for Parking Software Company

Call Center Services for Hotel Booking Software Company

Staffing for Article Engagement Specialists

Staff Augmentation for Marketing Agency

Customer Support for Lifestyle Product Supplier

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Helpful

Custom Software Development for Boutique Supply Chain Consultancy

Custom Software Development for Boutique Supply Chain Consultancy

Recruitment Process Outsourcing for Recruitment Co

Industry Experience

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Reviews mention Patient

Customer Service Outsourcing for SaaS Startup

Customer Service Outsourcing for SaaS Startup

Industry Experience

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Reviews mention Puts the customer first

Website Dev for Health Care Provider

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

QA Services for Biometrics Solutions Firm

Industry Experience

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Call Center Services for Payment Gateway Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Call Center Services for Online Beauty Brand

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Staffing Services for Recruitment Marketplace

Business Services for Digital Marketing & Consulting Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

IT Services for Retail Lumber and Construction Service

Average Project Cost Breakdown

What Clients Have Said

LeadMaker is very responsive

Remote Teams PH is very responsive

$9.50 USD Per Hour Per Contact Center Agent

Reviews mention Accommodating