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Home Artificial Intelligence Chatbots

Top Chatbot Companies

Chatbot development companies build AI systems that understand and respond to customers in natural language through customer-support assistants, lead-qualification bots, voice agents, and task-completing AI agents. Modern builds are powered by large language models (LLMs) and generative AI rather than the rule-based scripts of earlier tools, so they can handle open-ended questions, reason over your own data, and resolve a large share of routine inquiries without a human agent.

A chatbot development company typically handles the full build: conversational design, natural language processing (NLP), integration with your CRM, helpdesk, and channels (web, WhatsApp, Slack, voice), retrieval and training on your proprietary content, then testing, deployment, and ongoing tuning. Many also offer related AI development work like machine learning, generative AI, and AI agents.

Costs vary widely by scope. Minimum project sizes among listed firms range from about $1,000 to $100,000+, with hourly rates from under $25 to roughly $200. Between $50–$99/hr is the most common band for established AI developers. As a rule of thumb, a simple proof-of-concept often starts around $10,000, while enterprise-grade builds can reach $250,000.

Ratings Updated: October 27, 2026
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10,123 Companies

AI Expertise: Chatbots & Conversational AI

List of the Top Chatbot Developers

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    deltAlyz Corp. Logotype

    deltAlyz Corp.

    4.9 24 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    $100 - $149 / hr
    2 - 9
    Vancouver, Canada

    Services provided

    40% AI Development
    40% Custom Software Development
    10% API Development +1
    10% Cloud Consulting & SI

    Focus Areas

    35% Chatbots & Conversational AI
    20% Computer Vision
    10% AI Recommendation Systems +5
    10% Cognitive Computing
    10% Machine Learning
    5% Natural Language Processing
    5% Robotics
    5% Voice and Speech Recognition

    deltAlyz Corp. is a versatile technology solutions company specializing in app development, data analytics, AI tools, and digital process automation. The company consistently receives high praise for its effective communication, timely delivery, and strong technical expertise, with 100% of reviewers highlighting their responsiveness and problem-solving skills. Clients repeatedly commend deltAlyz Corp. for their personable and knowledgeable approach, making them a reliable partner for diverse tech projects.

    See all 24 projects
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    deltAlyz Corp. has received positive feedback over the last six months, highlighting their effective communication, timely project delivery, and strong technical knowledge. Clients appreciated their ability to understand project needs and proactively address issues, resulting in successful outcomes such as the on-time completion of an MVP and the creation of a functional dashboard. One client noted the ease of collaboration and the company's personable approach, while another emphasized their responsiveness and reliability, indicating a high level of satisfaction.
    Read 2 Recent Reviews
    1 of 1 Chatbots & Conversational AI reviews is 5 stars
    Unknown avg. project cost

    Chatbots & Conversational AI Experience

    deltAlyz Corp. receives highly positive feedback for their work in Chatbots & Conversational AI, with clients praising their responsiveness and project management efficiency. One client noted the development of an AI chatbot that improved user access while reducing inquiries. Feedback highlights the expertise of deltAlyz Corp. in creating tailored solutions, with no reported areas for improvement. Overall, client sentiment reflects satisfaction with 100% positive remarks on their effectiveness.

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    Industry Experience

    deltAlyz Corp. has demonstrated significant expertise across various industries, notably in Medical, Information Technology, Energy & Natural Resources, and Manufacturing. Clients commend them for their excellent project management, responsiveness, and ability to deliver custom solutions that enhance operational efficiency. Overall sentiment is highly positive, with clients noting their strong communication skills and technical proficiency, making deltAlyz Corp. a suitable partner for organizations seeking innovative data integration and analytics solutions.

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    Medical Manufacturing Nonprofit eCommerce Consumer Products Healthcare Energy & natural resources Government Other Industry Wellness & Fitness Transportation Information technology Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

    What Clients Have Said

    deltAlyz Corp. has received positive feedback regarding its value for money, with multiple clients highlighting the company's pricing as fitting their budgets and providing good value. Clients frequently noted that deltAlyz Corp. delivered projects on time and within budget, often exceeding expectations. For instance, one client specifically mentioned that they were very happy with the work completed on time and on budget. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided by deltAlyz Corp.
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  • Resolute Consulting Group Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Houston, TX

    Services provided

    30% IT Strategy Consulting
    20% Custom Software Development
    15% AI Consulting +3
    15% BI & Big Data Consulting & SI
    10% CRM Consulting and SI
    10% ERP Consulting and SI

    Focus Areas

    20% Chatbots & Conversational AI
    25% Machine Learning
    20% Natural Language Processing +5
    10% Cognitive Computing
    10% Computer Vision
    5% AI Recommendation Systems
    5% Robotics
    5% Voice and Speech Recognition

    IT strategy consulting company Resolute Consulting Group is based in Houston, Texas. They provide IT strategy consulting and Custom Software Development.

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  • Contevolve Logotype

    Not yet reviewed

    $50,000+
    $25 - $49 / hr
    50 - 249
    Noida, India

    Services provided

    10% AI Development
    10% API Development
    10% Application Management & Support +7
    10% Custom Software Development
    10% Cybersecurity
    10% DevOps Managed Services
    10% Generative AI
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Other Application Development

    Focus Areas

    15% Chatbots & Conversational AI
    25% AI Recommendation Systems
    20% Machine Learning +3
    20% Natural Language Processing
    15% Cognitive Computing
    5% Voice and Speech Recognition

    Contevolve, an API Development company, is based in Noida, India. Launched in 2023, the team offers API Development and Custom Software Development.

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  • Mellonstock Logotype

    Mellonstock

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    Freelancer

    Services provided

    20% Pay Per Click
    20% Search Engine Optimization
    10% AI Agents +5
    10% AI Development
    10% Custom Software Development
    10% Mobile App Development
    10% Web Design
    10% Web Development

    Focus Areas

    60% Chatbots & Conversational AI
    40% Natural Language Processing

    Mellonstock is a Daphne, Alabama-based pay per click company. They focus on Pay Per Click and Search Engine Optimization.

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  • Milkinside Logotype

    Not yet reviewed

    $250,000+
    $300+ / hr
    10 - 49
    San Francisco, CA

    Services provided

    25% UX/UI Design
    20% Product Design
    15% AI Development +4
    10% Graphic Design
    10% Logo
    10% Mobile App Development
    10% Video Production

    Focus Areas

    20% Chatbots & Conversational AI
    30% Natural Language Processing
    20% Cognitive Computing +2
    20% Machine Learning
    10% Robotics

    Milkinside is an UX design company. Launched in 2018, the team specializes in UX/UI Design and Product Design.

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  • Sentinel Technologies Ltd Logotype

    Sentinel Technologies Ltd

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    25% AI Agents
    25% Mobile App Development
    20% Custom Software Development +2
    15% Generative AI
    15% IT Staff Augmentation

    Focus Areas

    20% Chatbots & Conversational AI
    15% Cognitive Computing
    15% Machine Learning +4
    15% Natural Language Processing
    15% Voice and Speech Recognition
    10% AI Recommendation Systems
    10% Computer Vision

    Sentinel Technologies Ltd is a mobile application development firm established in 2012. The team offers Mobile App Development and AI Agents and is in Loughton, England and Wilmington, Delaware.

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  • Verano Logotype

    Verano

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +1
    10% AI Development

    Focus Areas

    25% Chatbots & Conversational AI
    50% Robotics
    25% Machine Learning

    Verano is an IT managed services company. The agency is in Helsinki, Finland. Their team provides IT managed services and IT strategy consulting.

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  • Mokap Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9
    Roma, Italy

    Services provided

    35% Custom Software Development
    35% UX/UI Design
    15% AI Development +1
    15% Web Development

    Focus Areas

    30% Chatbots & Conversational AI
    70% Natural Language Processing

    Established in 2019, Mokap is a custom software development company. Their team offers Custom Software Development and UX/UI Design.

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  • DC House (Dimensione Creativa Sp. z o.o.) Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Marcinkowice, Poland

    Services provided

    20% IT Managed Services
    15% Other IT Consulting and SI
    10% AI Consulting +8
    10% AI Development
    10% IT Strategy Consulting
    10% Mobile App Development
    5% AI Agents
    5% Custom Software Development
    5% Generative AI
    5% UX/UI Design
    5% Web Development

    Focus Areas

    20% Chatbots & Conversational AI
    35% Machine Learning
    35% Natural Language Processing +1
    10% Computer Vision

    DC House (Dimensione Creativa Sp. Z o.o.), an IT managed services company, is in Marcinkowice, Poland. Their services include IT managed services and other IT consulting and SI.

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    More responsive than most other service providers

    DC House (Dimensione Creativa Sp. z o.o.) is very responsive

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  • Digital Marketers hive Pvt Ltd Logotype

    Digital Marketers hive Pvt Ltd

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    15% Web Design
    15% Web Development
    10% AI Consulting +6
    10% AI Development
    10% Blockchain
    10% IT Managed Services
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    25% Chatbots & Conversational AI
    25% Cognitive Computing
    25% Machine Learning +1
    25% Natural Language Processing

    Web design agency Digital Marketers hive Pvt Ltd was established in 2018. The firm provides Web Design and Web Development.

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  • Hidden Spark Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Brookvale, Australia

    Services provided

    15% API Development
    15% BI & Big Data Consulting & SI
    15% Custom Software Development +4
    15% IT Strategy Consulting
    15% Mobile App Development
    15% Web Development
    10% AI Development

    Focus Areas

    35% Chatbots & Conversational AI
    35% Computer Vision
    30% Machine Learning

    Established in 2002, Hidden Spark is an IT strategy consulting company. Their team focuses on IT strategy consulting and BI & big data consulting & SI.

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  • Cipion Marketing Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Hialeah, FL

    Services provided

    30% Generative AI
    20% Marketing Strategy
    20% Search Engine Optimization +3
    15% Content Marketing
    10% Cybersecurity
    5% Translation

    Focus Areas

    15% Chatbots & Conversational AI
    55% AI Recommendation Systems
    10% Machine Learning +3
    10% Voice and Speech Recognition
    5% Cognitive Computing
    5% Computer Vision

    Cipion Marketing is a Generative AI company. The Hialeah, Florida-based team specializes in Generative AI and Marketing Strategy.

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  • XPERT TECHNOLOGIES Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Kuala Lumpur, Malaysia

    Services provided

    20% AI Consulting
    20% CRM Consulting and SI
    20% Custom Software Development +4
    10% AI Development
    10% BI & Big Data Consulting & SI
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    15% Chatbots & Conversational AI
    50% Natural Language Processing
    35% Machine Learning

    Big data analytics company XPERT TECHNOLOGIES is in Kuala Lumpur, Malaysia. The team provides BI & big data consulting & SI and CRM consulting and SI.

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  • symplistic.ai Logotype

    symplistic.ai

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    30% Web Development
    20% Mobile App Development
    10% AI Consulting +4
    10% AI Development
    10% Branding
    10% UX/UI Design
    10% Web Design

    Focus Areas

    25% Chatbots & Conversational AI
    25% AI Recommendation Systems
    25% Machine Learning +1
    25% Natural Language Processing

    Symplistic.ai is a web development firm. They are located in and have small team of experts. Their services include Web Development and Mobile App Development.

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  • PAK Digital Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Laguna Beach, CA

    Services provided

    50% Custom Software Development
    20% E-Commerce Development
    10% AI Development +2
    10% API Development
    10% Web Development

    Focus Areas

    35% Chatbots & Conversational AI
    50% Machine Learning
    10% Natural Language Processing +1
    5% Cognitive Computing

    PAK Digital is a custom software development company. They focus on Custom Software Development and E-Commerce Development and are in Laguna Beach, California.

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  • Growth Life Logotype

    Growth Life

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    15% Graphic Design
    15% Web Design
    10% AI Agents +6
    10% AI Development
    10% Advertising
    10% Branding
    10% Mobile App Development
    10% Social Media Marketing
    10% Web Development

    Focus Areas

    35% Chatbots & Conversational AI
    30% Cognitive Computing
    25% AI Recommendation Systems +1
    10% Voice and Speech Recognition

    Web design agency Growth Life is based in Chandigarh, India. They focus on Web Design and Graphic Design and were founded in 2026.

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  • Mr² Labs Logotype

    Mr² Labs

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    30% Custom Software Development
    30% Web Development
    20% AI Development +1
    20% Mobile App Development

    Focus Areas

    25% Chatbots & Conversational AI
    25% AI Recommendation Systems
    25% Natural Language Processing +1
    25% Voice and Speech Recognition

    Mr² Labs is a small Colombo, Sri Lanka-based software development firm. Their services include Custom Software Development and Web Development.

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  • DIGI CONVO Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Richmond, VA

    Services provided

    40% Search Engine Optimization
    25% Digital Strategy
    20% Marketing Strategy +1
    15% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    75% AI Recommendation Systems

    DIGI CONVO is a SEO company. They are headquartered in Richmond, Virginia, and their services include Search Engine Optimization and Digital Strategy.

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  • Expandware Private Limited Logotype

    Expandware Private Limited

    Not yet reviewed

    $25,000+
    $300+ / hr
    50 - 249

    Services provided

    13% Cloud Consulting & SI
    13% ERP Consulting and SI
    12% AI Development +9
    12% Cybersecurity
    10% Custom Software Development
    8% BI & Big Data Consulting & SI
    6% CRM Consulting and SI
    6% Enterprise App Modernization
    5% AI Agents
    5% AI Consulting
    5% E-Commerce Development
    5% IT Strategy Consulting

    Focus Areas

    15% Chatbots & Conversational AI
    40% Natural Language Processing
    35% Machine Learning +1
    10% AI Recommendation Systems

    Cloud consulting & SI company Expandware Private Limited was launched in 2026. The midsize team focuses on cloud consulting & SI and ERP consulting and SI.

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  • Antrais Tech Private Limited Logotype

    Antrais Tech Private Limited

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    15% Custom Software Development
    15% E-Commerce Development
    15% Mobile App Development +5
    15% Web Development
    10% AI Development
    10% AR/VR Development
    10% IT Managed Services
    10% Other Application Development

    Focus Areas

    15% Chatbots & Conversational AI
    15% Cognitive Computing
    15% Robotics +5
    15% Voice and Speech Recognition
    10% AI Recommendation Systems
    10% Computer Vision
    10% Machine Learning
    10% Natural Language Processing

    Established in 2026, Antrais Tech Private Limited is a custom software development company. The agency specializes in Custom Software Development and E-Commerce Development.

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  • Digital Gravity KSA Logotype

    4.5 1 review
    $5,000+
    $25 - $49 / hr
    50 - 249
    Riyadh, Saudi Arabia

    Services provided

    15% Mobile App Development
    15% Web Design
    15% Web Development +6
    10% AI Development
    10% AR/VR Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    5% IT Staff Augmentation

    Focus Areas

    20% Chatbots & Conversational AI
    20% Robotics
    10% AI Recommendation Systems +5
    10% Cognitive Computing
    10% Computer Vision
    10% Machine Learning
    10% Natural Language Processing
    10% Voice and Speech Recognition

    Digital Gravity KSA is a leading website design and development company delivering affordable, modern, and responsive web design services in Riyadh, Saudi Arabia. We are one of the leading digital

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  • SEO Revolution GmbH Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Berlin, Germany

    Services provided

    20% Search Engine Optimization
    20% UX/UI Design
    20% Web Design +5
    10% E-Commerce Development
    10% Generative AI
    10% Web Development
    5% API Development
    5% Logo

    Focus Areas

    30% Chatbots & Conversational AI
    30% Natural Language Processing
    25% Machine Learning +1
    15% AI Recommendation Systems

    Launched in 2020, SEO Revolution GmbH is a small SEO services firm. Their services include Search Engine Optimization and Web Design.

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  • Excellent Presence Logotype

    Excellent Presence

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9

    Services provided

    20% AI Consulting
    20% Digital Strategy
    20% Search Engine Optimization +2
    20% UX/UI Design
    20% Web Design

    Focus Areas

    20% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Machine Learning +2
    20% Natural Language Processing
    20% Robotics

    Excellent Presence is a small St. Petersburg, Florida-based Digital Strategy company. The team specializes in Digital Strategy and Search Engine Optimization.

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  • ALM Services Technology Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Warszawa, Poland

    Services provided

    20% AI Development
    20% Custom Software Development
    10% Application Management & Support +5
    10% E-Commerce Development
    10% IoT Development
    10% Mobile App Development
    10% Other Application Development
    10% Web Development

    Focus Areas

    10% Chatbots & Conversational AI
    50% Machine Learning
    20% Cognitive Computing +2
    10% Natural Language Processing
    10% Robotics

    Custom software development firm ALM Services Technology Group offers Custom Software Development and Artificial Intelligence. They were launched in 2015.

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  • SignaTech Services Private Limited Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New Berlin, WI

    Services provided

    20% Custom Software Development
    10% AI Development
    10% BI & Big Data Consulting & SI +6
    10% IT Managed Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% IoT Development
    10% Mobile App Development
    10% Web Development

    Focus Areas

    20% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Machine Learning +2
    20% Natural Language Processing
    20% Robotics

    SignaTech Services Private Limited, a software development firm, was launched in 2010. The team specializes in Custom Software Development and IT strategy consulting.

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  • Sitefy Logotype

    Sitefy

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Custom Software Development
    10% AI Development
    10% Content Writing Services +6
    10% E-Commerce Development
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Development

    Focus Areas

    20% Chatbots & Conversational AI
    20% Machine Learning
    15% AI Recommendation Systems +3
    15% Computer Vision
    15% Natural Language Processing
    15% Robotics

    Sitefy, a custom software development firm, was established in 2019. In Bengaluru, India and New York, New York, the team focuses on Custom Software Development and Web Development.

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  • WingsGames Logotype

    WingsGames

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    Freelancer

    Services provided

    20% AI Agents
    20% AI Development
    20% AR/VR Development +2
    20% Generative AI
    20% Mobile App Development

    Focus Areas

    20% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Machine Learning +2
    20% Natural Language Processing
    20% Robotics

    WingsGames is a mobile application development firm founded in 2009. The team provides Mobile App Development and AR/VR development and is based in Giv'atayim, Israel.

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  • Cogneo Group Logotype

    Not yet reviewed

    $50,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Services provided

    15% IT Strategy Consulting
    12% Low/No Code Development
    10% AI Consulting +11
    10% AR/VR Development
    10% Business Consulting
    10% Custom Software Development
    10% Web Design
    5% Cloud Consulting & SI
    5% DevOps Managed Services
    5% Generative AI
    5% IT Managed Services
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI

    Focus Areas

    30% Chatbots & Conversational AI
    20% Cognitive Computing
    20% Machine Learning +2
    20% Natural Language Processing
    10% AI Recommendation Systems

    Cogneo Group is an IT strategy consulting company. They are based in London, England and have small team. They offer IT strategy consulting and Business Consulting.

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  • Lewis SEO Tulsa Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Tulsa, OK

    Services provided

    40% Search Engine Optimization
    25% AI Consulting
    10% Social Media Marketing +5
    5% Content Marketing
    5% Digital Strategy
    5% Mobile & App Marketing
    5% Other Digital Marketing
    5% Pay Per Click

    Focus Areas

    10% Chatbots & Conversational AI
    90% AI Recommendation Systems

    Lewis SEO Tulsa is a SEO services firm. The agency is headquartered in Tulsa, Oklahoma. Their services include Search Engine Optimization and AI Consulting.

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  • HD SofT - koodarivälitys Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Veikkola, Finland

    Services provided

    10% AI Development
    10% Conversion Optimization
    10% Custom Software Development +7
    10% E-Commerce Development
    10% Email Marketing
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    34% Chatbots & Conversational AI
    33% Machine Learning
    33% Natural Language Processing

    HD SofT - koodarivälitys is an Email Marketing company founded in 2006. The agency specializes in Email Marketing and Conversion Optimization, and is small.

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  • Mountainise Inc Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Newark, DE

    Services provided

    20% AI Development
    20% BI & Big Data Consulting & SI
    10% Conversion Optimization +8
    10% Pay Per Click
    10% Search Engine Optimization
    5% Advertising
    5% CRM Consulting and SI
    5% Digital Strategy
    5% Mobile & App Marketing
    5% Mobile App Development
    5% Social Media Marketing

    Focus Areas

    40% Chatbots & Conversational AI
    30% Machine Learning
    30% Natural Language Processing

    Founded in 2019, Mountainise Inc, a small AI company, is in Newark, Delaware. Their team provides Artificial Intelligence and BI & big data consulting & SI.

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  • GYANA Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    90% BI & Big Data Consulting & SI
    10% AI Development

    Focus Areas

    20% Chatbots & Conversational AI
    100% Machine Learning
    50% Natural Language Processing

    GYANA provides online education focusing on courses like Google Ads and web designing. Reviews highlight their structured project management, clear communication, and cost-effective, comprehensive courses. Overall, clients appreciate the improved user engagement and mobile responsiveness of their projects, though there is a desire for an expanded curriculum, particularly in AI.

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  • Pulsion Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Glasgow, Scotland

    Services provided

    50% Custom Software Development
    25% Mobile App Development
    10% AI Development +3
    5% AI Consulting
    5% BI & Big Data Consulting & SI
    5% IT Strategy Consulting

    Focus Areas

    15% Chatbots & Conversational AI
    25% Machine Learning
    20% AI Recommendation Systems +4
    15% Cognitive Computing
    10% Computer Vision
    10% Robotics
    5% Voice and Speech Recognition

    Pulsion is a small Glasgow, Scotland-based software development company. Their services include Custom Software Development and Mobile App Development.

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  • Horev Studio Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Carpi, Italy

    Services provided

    30% Web Development
    20% Custom Software Development
    15% Video Production +4
    12% Web Design
    10% UX/UI Design
    8% Generative AI
    5% AI Consulting

    Focus Areas

    40% Chatbots & Conversational AI
    50% Voice and Speech Recognition
    10% Computer Vision

    Launched in 2024, Horev Studio is a web development company. Their services include Web Development and Custom Software Development.

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  • glasssquid.io Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Princeton, NJ

    Services provided

    100% AI Development

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    35% Natural Language Processing

    Located in Princeton, New Jersey, glasssquid.io is a small artificial intelligence company. Their services include Artificial Intelligence and AI Consulting.

    Read more
    View Profile
  • Artel Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    250 - 999
    Beograd, Serbia

    Services provided

    15% AI Development
    10% HR Outsourcing
    10% Mobile App Development +11
    10% Recruiting
    10% Web Development
    5% AR/VR Development
    5% Blockchain
    5% E-Commerce Development
    5% Enterprise App Modernization
    5% Executive Search
    5% IoT Development
    5% PEO/Employee Leasing
    5% Product Design
    5% UX/UI Design

    Focus Areas

    10% Chatbots & Conversational AI
    50% Machine Learning
    20% Natural Language Processing +2
    10% Cognitive Computing
    10% Robotics

    AI company Artel was established in 2023. The team focuses on Artificial Intelligence and Web Development.

    Read more
    View Profile
  • Intentico Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Newark, DE

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    30% Machine Learning
    30% Natural Language Processing +1
    15% Cognitive Computing

    Established in 2017, Intentico is an artificial intelligence development company. The team specializes in Artificial Intelligence and AI Consulting and is headquartered in Newark, Delaware.

    Read more
    View Profile
  • quanti llc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Alpharetta, GA

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Natural Language Processing +1
    25% Robotics

    Quanti llc is an AI company. The team is headquartered in Alpharetta, Georgia, and their services include Artificial Intelligence and AI Consulting.

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    View Profile
  • Enelect Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Wichita, KS

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    35% Natural Language Processing

    In Wichita, Kansas, Enelect is an artificial intelligence development company. The team offers Artificial Intelligence and AI Consulting.

    Read more
    View Profile
  • Willow.ai Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Grand Junction, CO

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Natural Language Processing +1
    25% Robotics

    Willow.ai is a Grand Junction, Colorado-based AI development company. Established in 2016, the team offers Artificial Intelligence and AI Consulting.

    Read more
    View Profile
  • VS Merlot Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ruston, LA

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Natural Language Processing +1
    25% Robotics

    Headquartered in Ruston, Louisiana, VS Merlot is a small AI company. Their services include Artificial Intelligence and AI Consulting.

    Read more
    View Profile
  • Myriad Consulting LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Boston, MA

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Natural Language Processing +1
    25% Robotics

    Established in 1999, Myriad Consulting LLC is an artificial intelligence firm. The agency provides Artificial Intelligence and AI Consulting, and is small.

    Read more
    View Profile
  • Sentier Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Burlington, MA

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Natural Language Processing +1
    25% Robotics

    Artificial intelligence company Sentier was founded in 2017. The small team specializes in Artificial Intelligence and AI Consulting.

    Read more
    View Profile
  • JigLabs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cokato, MN

    Services provided

    90% AI Development
    10% AI Consulting

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Natural Language Processing +1
    20% Robotics

    JigLabs is an AI firm. The Cokato, Minnesota-based company was established in 2017. Their team focuses on Artificial Intelligence and AI Consulting.

    Read more
    View Profile
  • Republiq AI Logotype

    Republiq AI

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    40% AI Consulting
    40% AI Development
    20% Custom Software Development

    Focus Areas

    25% Chatbots & Conversational AI
    25% Computer Vision
    25% Machine Learning +1
    25% Natural Language Processing

    Launched in 2022, Republiq AI is an artificial intelligence firm. Their services include Artificial Intelligence and AI Consulting.

    Read more
    View Profile
  • Revaalo Labs Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Bengaluru, India

    Services provided

    20% Custom Software Development
    20% IoT Development
    20% Web Development +3
    15% AI Development
    15% E-Commerce Development
    10% Mobile App Development

    Focus Areas

    20% Chatbots & Conversational AI
    30% Machine Learning
    30% Robotics +2
    10% Cognitive Computing
    10% Natural Language Processing

    We are a software product development firm with an objective to solve complex problems for our customers. We focus on digital transformation, Industry 4.0, and IoT-based solutions.

    Read more
    See all 1 projects
    View Profile
  • Soft2Run Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Bałsza, Bulgaria

    Services provided

    30% Custom Software Development
    20% AI Development
    15% Application Testing +6
    10% Application Management & Support
    5% E-Commerce Development
    5% Enterprise App Modernization
    5% Mobile App Development
    5% Other Application Development
    5% Web Development

    Focus Areas

    10% Chatbots & Conversational AI
    40% Machine Learning
    30% Natural Language Processing +2
    10% Cognitive Computing
    10% Robotics

    Soft2Run is a software development company. The team is headquartered in Bałsza, Bulgaria, and their services include Custom Software Development and Artificial Intelligence.

    Read more
    View Profile
  • Robot ICT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Prague, Czech Republic

    Services provided

    25% AI Development
    25% Custom Software Development
    15% Application Management & Support +3
    15% Enterprise App Modernization
    10% IT Managed Services
    10% Web Design

    Focus Areas

    10% Chatbots & Conversational AI
    80% Robotics
    10% Machine Learning

    Robot ICT is a software development company launched in 2017. The firm specializes in Custom Software Development and Artificial Intelligence.

    Read more
    View Profile
  • Jonajo Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Francisco, CA

    Services provided

    20% AR/VR Development
    20% Marketing Strategy
    20% Mobile App Development +4
    10% AI Development
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    25% Chatbots & Conversational AI
    100% Machine Learning
    25% Natural Language Processing

    Jonajo Consulting is a Marketing Strategy company launched in 2012. The company offers Marketing Strategy and Mobile App Development, and is small.

    Read more
    View Profile
  • Webtree Software Solutions Pvt Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Manama, Bahrain

    Services provided

    10% Enterprise App Modernization
    10% Mobile App Development
    10% Performance Marketing +14
    5% AI Consulting
    5% AI Development
    5% Branding
    5% Content Marketing
    5% Custom Software Development
    5% E-Commerce Development
    5% Graphic Design
    5% IT Staff Augmentation
    5% Marketing Strategy
    5% Other Digital Marketing
    5% Search Engine Optimization
    5% Social Media Marketing
    5% Web Design
    5% Web Development

    Focus Areas

    25% Chatbots & Conversational AI
    25% Natural Language Processing
    15% AI Recommendation Systems +3
    15% Machine Learning
    15% Voice and Speech Recognition
    5% Cognitive Computing

    Enterprise App Modernization company Webtree Software Solutions Pvt Ltd was founded in 2014. The small team specializes in Enterprise App Modernization and Mobile App Development.

    Read more
    View Profile
  • PILOTLAB LLC Logotype

    PILOTLAB LLC

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% Mobile App Development
    15% Custom Software Development
    15% IT Staff Augmentation +6
    15% Web Development
    10% AI Development
    10% E-Commerce Development
    5% AI Agents
    5% API Development
    5% Generative AI

    Focus Areas

    20% Chatbots & Conversational AI
    30% Voice and Speech Recognition
    20% Machine Learning +2
    20% Natural Language Processing
    10% Computer Vision

    Mobile app development firm PILOTLAB LLC is located in Las Vegas, Nevada. Founded in 2013, the team offers Mobile App Development and Custom Software Development.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Appinventiv
2 ScienceSoft
3 Merixstudio
4 Experion Technologies
5 Boldare
6 ZONE3000
7 BlueLabel
8 Fingent
9 Software Mind S.A.
10 Riseup Labs
11 Mallow Technologies Private Limited
12 Quytech
13 Edvantis
14 Simform
15 Dualboot Partners

List of the Top 15 Chatbot Developers

  1. Appinventiv Logotype

    Appinventiv

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Noida, India

    Ability to deliver

    36.5/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    40% AI Development
    35% Chatbots & Conversational AI
    60% Other
    View Profile Visit Website
  2. ScienceSoft Logotype

    ScienceSoft

    $5,000+
    $50 - $99 / hr
    250 - 999
    McKinney, TX

    Ability to deliver

    35.8/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    80% AI Development
    70% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  3. Merixstudio Logotype

    Merixstudio

    $25,000+
    $50 - $99 / hr
    50 - 249
    Poznań, Poland

    Ability to deliver

    36.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    7.3/10 Market Presence

    Service focus

    50% AI Development
    60% Chatbots & Conversational AI
    50% Other
    View Profile Visit Website
  4. Experion Technologies Logotype

    Experion Technologies

    $50,000+
    $25 - $49 / hr
    1,000 - 9,999
    Plano, TX

    Ability to deliver

    36.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  5. Boldare Logotype

    Boldare

    $25,000+
    $50 - $99 / hr
    50 - 249
    Gliwice, Poland

    Ability to deliver

    37.3/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    25% AI Development
    80% Chatbots & Conversational AI
    75% Other
    View Profile Visit Website
  6. ZONE3000 Logotype

    ZONE3000

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    33.8/40.0
    18.8/20 Reviews
    9.7/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    35% AI Development
    35% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website
  8. Fingent Logotype

    Fingent

    $25,000+
    $25 - $49 / hr
    250 - 999
    White Plains, NY

    Ability to deliver

    36.5/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  9. Software Mind S.A. Logotype

    Software Mind S.A.

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    Kraków, Poland

    Ability to deliver

    35.2/40.0
    19/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    15% AI Development
    40% Chatbots & Conversational AI
    85% Other
    View Profile Visit Website
  10. Riseup Labs Logotype

    Riseup Labs

    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Ability to deliver

    34/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    55% AI Development
    40% Chatbots & Conversational AI
    45% Other
    View Profile Visit Website
  11. Mallow Technologies Private Limited Logotype

    Mallow Technologies Private Limited

    $10,000+
    < $25 / hr
    250 - 999
    Karur, India

    Ability to deliver

    34/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% AI Development
    55% Chatbots & Conversational AI
    75% Other
    View Profile Visit Website
  12. Quytech Logotype

    Quytech

    $10,000+
    < $25 / hr
    250 - 999
    Gurugram, India

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% AI Development
    30% Chatbots & Conversational AI
    45% Other
    View Profile Visit Website
  13. Edvantis Logotype

    Edvantis

    $10,000+
    $25 - $49 / hr
    250 - 999
    Rzeszów, Poland

    Ability to deliver

    34.1/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% AI Development
    40% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  14. Simform Logotype

    Simform

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Orlando, FL

    Ability to deliver

    35.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    20% AI Development
    25% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  15. Dualboot Partners Logotype

    Dualboot Partners

    $75,000+
    Undisclosed
    250 - 999
    Charlotte, NC

    Ability to deliver

    35/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    35% AI Development
    30% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website
  16. Arcanys Logotype

    Arcanys

    $100,000+
    $25 - $49 / hr
    250 - 999
    Cebu City, Philippines

    Ability to deliver

    35.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% AI Development
    40% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  17. Synergy Labs Logotype

    Synergy Labs

    $25,000+
    $50 - $99 / hr
    50 - 249
    Hollywood, FL

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% AI Development
    30% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  18. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    Jaipur, India

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    32% AI Development
    20% Chatbots & Conversational AI
    68% Other
    View Profile Visit Website
  19. Cheesecake Labs – AI, Data, & Product Logotype

    Cheesecake Labs – AI, Data, & Product

    $50,000+
    $50 - $99 / hr
    50 - 249
    San Francisco, CA

    Ability to deliver

    34.4/40.0
    20/20 Reviews
    10/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    60% AI Development
    50% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  20. Datavise Logotype

    Datavise

    $5,000+
    $50 - $99 / hr
    10 - 49

    Ability to deliver

    32.3/40.0
    20/20 Reviews
    9.3/10 Clients & Experience
    3/10 Market Presence

    Service focus

    80% AI Development
    100% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  21. Architech Logotype

    Architech

    $10,000+
    $50 - $99 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    36.2/40.0
    17.8/20 Reviews
    9.8/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    60% AI Development
    30% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  22. Geniusee Logotype

    Geniusee

    $10,000+
    $25 - $49 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    35.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% AI Development
    50% Chatbots & Conversational AI
    90% Other
    View Profile Visit Website
  23. WPWeb Infotech Logotype

    WPWeb Infotech

    $25,000+
    < $25 / hr
    250 - 999
    Ahmedabad, India

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    30% AI Development
    30% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  24. Cody Solutions Logotype

    Cody Solutions

    $50,000+
    $50 - $99 / hr
    250 - 999
    Austin, TX

    Ability to deliver

    31.9/40.0
    18/20 Reviews
    10/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    40% AI Development
    45% Chatbots & Conversational AI
    60% Other
    View Profile Visit Website
  25. NineTwoThree AI Studio Logotype

    NineTwoThree AI Studio

    $100,000+
    $100 - $149 / hr
    50 - 249
    Danvers, MA

    Ability to deliver

    34.6/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    80% AI Development
    40% Chatbots & Conversational AI
    20% Other
    View Profile Visit Website
  26. Empat Logotype

    Empat

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    36/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    20% AI Development
    30% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  27. Startup House Logotype

    Startup House

    $10,000+
    $50 - $99 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    31.5/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    60% AI Development
    75% Chatbots & Conversational AI
    40% Other
    View Profile Visit Website
  28. Vention Logotype

    Vention

    $50,000+
    $50 - $99 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    37.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% AI Development
    10% Chatbots & Conversational AI
    80% Other
    View Profile Visit Website
  29. MonogramGroup Logotype

    MonogramGroup

    $10,000+
    $200 - $300 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    33.9/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% AI Development
    100% Chatbots & Conversational AI
    70% Other
    View Profile Visit Website
  30. Onix-Systems Logotype

    Onix-Systems

    $25,000+
    $25 - $49 / hr
    250 - 999
    Kropyvnytskyi, Ukraine

    Ability to deliver

    34.6/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    35% AI Development
    25% Chatbots & Conversational AI
    65% Other
    View Profile Visit Website

Latest Chatbots Articles

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Task automation saves time, gets work done faster, and reduces errors. Learn how to automate repetitive tasks step-by-step and how to decide what to automate.

Artificial Intelligence Scaling
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No-Code AI Agent Platforms For Every Team

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No-code AI agent platforms make building AI agents simple and accessible. Clutch breaks down the best tools by team, including marketing, sales, and support.

Artificial Intelligence Scaling
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Listicles make up 63% of content cited by AI search engines. Discover 6 ways to make your B2B listicle perform well in AI search and get cited more...

Artificial Intelligence Thought Leadership, Lead Generation

Chatbot Company FAQs

Looking for a chatbot company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a chatbot company, from pricing and services to results and red flags.

Clutch evaluates firms that design conversational AI and chatbot customer engagement solutions based on a proprietary methodology. The top chatbot companies for 2026 include:

  1. Edvantis

  2. Cheesecake Labs

  3. AnyforSoft

  4. Software Mind S.A.

  5. Mallow Technologies Private Limited

  6. Dualboot Partners

  7. Simform

  8. Deviniti

  9. Fingent

  10. Cody Solutions

  11. Dotsquares

  12. Quytech

  13. Geniusee

  14. Boldare

  15. KITRUM

A custom chatbot build typically takes 8 to 12 weeks. Simple, single-channel deployments can launch faster, while enterprise or regulated builds. Builds with multiple integrations, data training, and security review take longer. Timeline is driven mainly by integration complexity, the amount of proprietary data the model is trained on, and the depth of testing before launch.

Custom chatbot projects on Clutch generally start at a $1,000–$10,000 minimum for a focused build or proof-of-concept and scale to $100,000–$250,000+ for enterprise-grade systems. Hourly rates range from under $25 to about $200, with $50–$99/hr the most common band for established AI development firms. The main cost drivers are whether the bot uses a custom LLM/generative-AI stack or a simpler rule-based flow, the number of integrations (CRM, helpdesk, channels), how much training on proprietary data is required, and compliance needs.

Off-the-shelf SaaS chatbots deploy fast and cost the least up front, but limit customization, data control, and deep integration. A custom build from a development company takes longer — commonly 8–12 weeks — and costs more initially, but it's tailored to your workflows, integrates with your existing systems, keeps your data under your control, and scales as needs grow. A useful rule of thumb: choose off-the-shelf for simple FAQ deflection on a tight budget; choose a custom build when you need proprietary data, regulatory compliance, or complex multi-system workflows.

Offshore developers — common in Eastern Europe, Asia, and Latin America — typically offer lower hourly rates with strong engineering talent, with timezone differences to manage. Onshore developers cost more on average but offer easier real-time collaboration and timezone overlap. Many firms listed here are distributed across multiple regions, so you can filter by location and timezone to match your collaboration preferences and budget.

Start with verified reviews from clients in a similar industry and use case, then look for case studies with measurable outcomes (for example, query resolution rate or reduced support handling time). Confirm the firm has integration experience with your stack (CRM, helpdesk, the channels you use), a clear data-security and compliance posture (GDPR, SOC 2, and HIPAA where relevant), and an engagement model that fits. Clutch profiles show verified reviews, project sizes, and focus areas, so you can check each before you shortlist.

The biggest red flags are no verified portfolio or case studies, vague answers on data handling and compliance, and an unwillingness to commit to clear SLAs. Be cautious of unusually cheap fixed bids for complex enterprise builds — they often signal a templated solution rather than custom work. Checking verified third-party reviews before signing is the simplest way to filter these out.

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