Top Call Center Services & Voice Services in Florida
302 Companies
List of the Top Florida Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves FloridaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.
Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards VSA, Inc., highlighting their commitment to achieving sales goals and their proactive approach in learning about client needs. One client noted that VSA, Inc. achieved a 100% close rate and appreciated their responsiveness and dedication. The ability to meet in person and the effective communication through weekly calls further reinforced this trust. Overall, clients feel confident in VSA, Inc.'s capabilities and consider them a valuable asset to their operations.-
Lead Generation for Nonprofit Corporation
5.0 Jun 10, 2019Their willingness to actually learn about the program is quite impressive. They want to know more than just our sales goal. It’s been helpful for them to understand the background of the CMS program and why exactly a clinician needs to sign up. They’re much more efficient at answering questions now rather than having to escalate the calls to me. I appreciate that they want to know why we do what we do. It takes a lot of stress off of my staff that we can trust VSA, Inc. to do more.
Read Full Review
Was this helpful?
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
Read Full Review -
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
Read Full Review -
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
Read Full Review -
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Great team
Feedback regarding Helpware's team consistently highlights their professionalism and exceptional communication. Clients commend the team for their flexibility and dedication, with one noting, "Helpware has been excellent... Their communication is impressive." Another client remarked, "Their passion, integrity, and eagerness are infectious," illustrating the positive impact of their collaborative approach. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and confidence in Helpware's ability to meet and exceed expectations.-
Customer Service Outsourcing for Parking Software Company
5.0 Feb 12, 2024The first employee we had quickly became our shining star. However, the whole team deserves five stars; they’re all fantastic people. We’ve been impressed by how they deal with clients. They’re patient, professional, and polite.
Read Full Review -
BPO for Meditation App Business
5.0 Nov 9, 2020Their communication is impressive. The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do.
Read Full Review
Was this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.-
Customer Service Recruiting for Financial Services Co
5.0 Jan 13, 2025We are very satisfied with what the SVC team is doing for us. They are the best!
Read Full Review -
Call Center Services for Advisory Platform
4.5 Jan 13, 2025Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
Read Full Review -
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
Read Full Review
Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Hollywood, FL
Services provided
30% Transcription30% Translation20% Search Engine Optimization +2 services10% Customer Service Outsourcing10% Sales OutsourcingSpeechpad, a midsize Transcription company, is headquartered in San Francisco, California and Hollywood, Florida. The team specializes in Transcription and Translation.
Read moreSee All Locations (2)Hollywood, FL
200 South Park Road Suite 301
Hollywood, FL 330216 - 9
650.290.7774
Was this helpful?
-
Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
20% Call Center Services60% Translation20% TranscriptionSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves FloridaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Team players
Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.-
Call Center Services for Call Center Outsourcing Firm
4.5 Feb 11, 2023The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.
Read Full Review
Was this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves FloridaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsA-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.
Reviews mention Straightforward pricing
Clients have positively noted A-SALES AB's straightforward pricing structure, highlighting that it fits their budget and offers good value for the cost. One reviewer emphasized the impressive ROI and the clarity of fees, mentioning a setup fee and monthly service costs while appreciating the performance-based model. Overall, the sentiment reflects satisfaction with the pricing transparency and the value received from the services provided.-
Email Outreach for AI Solutions Provider
5.0 Mar 3, 2024What did you find most impressive or unique about this company? That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance. Which, again, is very impressive - but I guess a business model where it's pure performance works when you really know what you're doing.
Read Full Review
Was this helpful?
8 of 9 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
In the past six months, client feedback on A-SALES AB has been largely positive, highlighting their effectiveness in lead generation and appointment setting, with several clients reporting a significant increase in qualified meetings. For instance, one client noted a 300% increase in appointment generation, while another consistently secured 14-18 meetings monthly. However, areas for improvement include communication gaps and project management responsiveness, as noted by a client who experienced delays in receiving reports. Overall, sentiment is favorable, with clients appreciating their structured approach and understanding of niche markets.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend A-SALES AB for their good value for money and competitive pricing. Many reviews highlight how the company's services fit within clients' budgets while delivering impressive results, such as a substantial increase in qualified meetings and successful lead generation. For instance, one client noted a consistent flow of over 20 qualified appointments monthly, while another praised the quality of leads that converted into tangible business opportunities. Overall, the sentiment reflects satisfaction with the cost-effectiveness and return on investment provided by A-SALES AB.Was this helpful?
-
-
$5,000+$200 - $300 / hr50 - 249Fort Lauderdale, FL
Services provided
30% Call Center Services30% Generative AI20% Cloud Consulting & SI +1 service20% IT Managed ServicesCloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.
Read more -
$1,000+$50 - $99 / hr2 - 9Cape Coral, FL
Services provided
35% Business Consulting15% Business Continuity Management15% Corporate Training & Coaching +4 services15% Sales Outsourcing10% Financial Consulting5% Market Research5% Marketing StrategyLocated in Cape Coral, Florida, Northstar Endeavor LLC is a Business Consulting company. The team focuses on Business Consulting and Corporate Training & Coaching.
Read more -
UndisclosedUndisclosedFreelancerFort Pierce, FL
Services provided
20% Content Writing Services20% Sales Outsourcing20% Web Design +3 services15% Search Engine Optimization15% Social Media Marketing10% Pay Per ClickLocated in Fort Pierce, Florida, AI Advantaged is a web design company. Founded in 2023, the team provides Web Design and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9St. Petersburg, FL
Services provided
40% Sales Outsourcing30% BI & Big Data Consulting & SI30% Pay Per ClickFuel Digital is a Sales Outsourcing company. In St. Petersburg, Florida, their team specializes in Sales Outsourcing and Pay Per Click.
Read more -
UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Advertising20% Branding20% Video Marketing +4 services10% Sales Outsourcing10% Social Media Marketing10% UX/UI Design10% Web DesignSulzer Creative Agency is a Tampa, Florida-based Advertising company. They offer Advertising and Branding and were launched in 2001.
Read more -
UndisclosedUndisclosed10 - 49Pembroke Pines, FL
Services provided
10% Call Center Services20% Business Consulting20% Digital Strategy +6 services10% Back Office Outsourcing10% Corporate Training & Coaching10% Customer Service Outsourcing10% HR Consulting5% Email Marketing5% SMS MarketingLaunched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
Read more -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +2 services20% IT Staff Augmentation20% IT Strategy ConsultingIT strategy consulting company Alliance Global Solutions focuses on IT strategy consulting and IT staff augmentation. They were launched in 2017.
Read more -
$1,000+$25 - $49 / hrFreelancerMelbourne, FL
Services provided
5% Call Center Services10% AI Agents10% AI Consulting +9 services10% AI Development10% CRM Consulting and SI10% Conversion Optimization10% Demand Generation Marketing10% Generative AI10% Sales Outsourcing5% Email Marketing5% IT Strategy Consulting5% SMS MarketingApex Social Co is an AI Consulting company. Their small team of employees is located in Melbourne, Florida. Their team specializes in AI Consulting and Artificial Intelligence.
Read more -
$1,000+$25 - $49 / hr10 - 49Miami, FL
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Miami, FL
Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 331862 - 5
786.293.8434
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999West Palm Beach, FL
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (9)West Palm Beach, FL
155 Blue Heron Blvd, Riviera Beach
West Palm Beach, FL 33404301 - 400
561-841-0040
Was this helpful?
-
$5,000+$100 - $149 / hrFreelancerBoca Raton, FL
Services provided
40% Customer Service Outsourcing15% AI Consulting15% CRM Consulting and SI +3 services10% Business Consulting10% Digital Strategy10% Sales OutsourcingBased in Boca Raton, Florida, Expansion Agents is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and CRM consulting and SI and were established in 2026.
Read more -
UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Branding10% Event Marketing +7 services10% Graphic Design10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media Marketing10% Video Production10% Web DevelopmentFounded in 1998, KSC Inc. Is an Advertising company. The team specializes in Advertising and Branding.
Read more -
UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
10% Advertising10% Conversion Optimization10% Cybersecurity +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentLaunched in 2018, Martin Gawlak Company, a small Advertising company, is in Sarasota, Florida and Fort Pierce, Florida. Their services include Advertising and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Fort Myers, FL
Services provided
10% Call Center Services20% Fulfillment10% Back Office Outsourcing +6 services10% Graphic Design10% Logo10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2020, NYDSTech BPO Solutions, a small Fulfillment company, is headquartered in Fort Myers, Florida. Their services include Fulfillment and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
20% Business Consulting20% Corporate Training & Coaching10% Financial Consulting +5 services10% Market Research10% Marketing Strategy10% Recruiting10% Sales Outsourcing10% StaffingEstablished in 2011, Shorr Solutions is a Business Consulting company. Their services include Business Consulting and Corporate Training & Coaching.
Read more -
UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% Financial Consulting10% Marketing Strategy10% Product Design10% Sales Outsourcing10% Social Media Marketing10% Staffing10% Web DevelopmentTWELVE TABLES is a small branding company. Launched in 2019, the team provides Branding and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9West Palm Beach, FL
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Conversion Optimization +5 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Web Design10% Web DevelopmentGorilla Digital is a social media marketing company launched in 2023. The company provides Social Media Marketing and Search Engine Optimization, and is small.
Read more -
UndisclosedUndisclosed2 - 9Key West, FL
Services provided
10% Content Marketing10% Conversion Optimization10% Email Marketing +7 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentHeadquartered in Key West, Florida, Southernmost Digital is a social media marketing agency. They provide Social Media Marketing and Content Marketing and were launched in 2018.
Read more -
UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
10% AI Development10% CRM Consulting and SI10% Content Marketing +7 services10% Conversion Optimization10% Ecommerce Marketing10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Web Design10% Web DevelopmentEstablished in 2015, Automate Scale, a small Content Marketing company, is located in Jacksonville, Florida. Their services include Content Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Boca Raton, FL
Services provided
10% Content Marketing10% Conversion Optimization10% E-Commerce Development +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentBBEX Marketing is a small Boca Raton, Florida-based social media marketing agency. Their services include Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Lakeland, FL
Services provided
20% Web Design10% Content Marketing10% Content Writing Services +6 services10% Conversion Optimization10% Market Research10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGood Intents Marketing LLC., a web design company, was launched in 2019. The team specializes in Web Design and Market Research and is headquartered in Lakeland, Florida.
Read more -
UndisclosedUndisclosed2 - 9Medley, FL
Services provided
15% Public Relations15% Search Engine Optimization15% UX/UI Design +4 services15% Video Production15% Web Design15% Web Development10% Sales OutsourcingElite X Media is a public relations firm. They are headquartered in Medley, Florida and have small team. They specialize in Public Relations and Search Engine Optimization.
Read more -
UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
Read All ReviewsSelect Industry to see insights
Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
-
UndisclosedUndisclosed2 - 9Medley, FL
Services provided
30% Call Center Services30% IT Managed Services20% Business Consulting +1 service20% CybersecurityUlltium Consulting is a Medley, Florida-based telephone answering service. Their services include Call Center Services and IT managed services.
Read more -
UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Advertising +1 service20% Digital StrategySpark Outbound is a Marketing Strategy company. The team provides Marketing Strategy and Sales Outsourcing and is headquartered in Tampa, Florida.
Read more -
$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
40% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service10% Sales OutsourcingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Call Center Services50% Back Office OutsourcingPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Gainesville, FL
Services provided
25% Call Center Services25% Business Consulting25% Social Media Marketing +1 service25% Web DevelopmentSwap Your Auto, a division of Brockport Development, LLC is a phone answering service. Established in 2014, the team specializes in Call Center Services and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
25% Call Center Services50% Web Development25% Back Office OutsourcingNicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.
Read more -
UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignAzul SEO Solutions LLC is a social media marketing firm launched in 2016. The agency provides Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
20% Content Marketing20% Marketing Strategy20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingBig Click Digital is a Marketing Strategy company. Their small team is headquartered in Tampa, Florida. Their team specializes in Marketing Strategy and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Corporate Training & Coaching20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignSocial media marketing firm Shop On Fire is located in Sarasota, Florida. The team provides Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% E-Commerce Development20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentDavidson Designs is a small social media marketing company founded in 2017. Their services include Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Advertising20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentAddiction-Rep is an Advertising company. The firm is based in Sarasota, Florida. Their team specializes in Advertising and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
20% Pay Per Click20% Sales Outsourcing20% Web Design +4 services10% Content Marketing10% Email Marketing10% Search Engine Optimization10% Social Media MarketingSarasota Web Marketing is a small Sarasota, Florida-based PPC agency. The team specializes in Pay Per Click and Web Design.
Read more -
UndisclosedUndisclosed2 - 9Ponte Vedra Beach, FL
Services provided
20% Fractional CMO Services20% Pay Per Click20% Sales Outsourcing +3 services20% Search Engine Optimization10% Content Marketing10% Content Writing ServicesIntegrated Growth Parnters is a SEO services firm launched in 2022. The small team specializes in Search Engine Optimization and Pay Per Click.
Read more -
$1,000+$25 - $49 / hr10 - 49St. Petersburg, FL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Mobile App Development +2 services20% Social Media Marketing20% Web DevelopmentLocated in St. Petersburg, Florida and Islamabad, Pakistan, Avorcms Services is a small social media marketing agency. The team specializes in Social Media Marketing and Web Development.
Read more -
UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +3 services15% Customer Service Outsourcing15% Sales Outsourcing10% BI & Big Data Consulting & SIIn Sao Paulo, Brazil and Orlando, Florida, Insight Sales is a CRM consulting and SI company. Launched in 2018, the team focuses on CRM consulting and SI and Business Consulting.
Read moreSee All Locations (2)Orlando, FL
7345 W Sand Lake Rd Ste 210
Orlando, FL 328191
Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49St. Petersburg, FL
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing15% Sales Outsourcing +9 services5% AI Agents5% AI Development5% Application Management & Support5% Digital Asset Management5% Document Digitization & Management5% Email Marketing5% Marketing Strategy5% Other Marketing5% Recruitment Process OutsourcingFounded in 2026, PodFleet is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$5,000+$100 - $149 / hr2 - 9Jacksonville, FL
Services provided
20% Advertising20% Search Engine Optimization20% Social Media Marketing +3 services20% Web Development10% Email Marketing10% Sales OutsourcingPerspective Edge is an Advertising company founded in 2013. Their services include Advertising and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Jupiter, FL
Services provided
40% Search Engine Optimization10% Content Marketing10% Pay Per Click +4 services10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentSEOMarketing.com is a SEO company. The company is in Jupiter, Florida. Their team offers Search Engine Optimization and Social Media Marketing.
Read more -
Undisclosed< $25 / hr10 - 49St. Petersburg, FL
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +2 services5% Logistics & Supply Chain Consulting5% StaffingSolutionsZilla is a Back Office Outsourcing company. The St. Petersburg, Florida-based firm was founded in 2024. Their team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10,000+Miami, FL
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Miami, FL
1111 Brickell Avenue
Miami, FL 331311001 - 2000
Was this helpful?
-
$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
Read more -
$1,000+< $25 / hr50 - 249Ocala, FL
Services provided
80% Call Center Services20% Back Office Outsourcing24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosedFreelancerNaples, FL
Services provided
40% Search Engine Optimization20% Digital Strategy20% Pay Per Click +2 services10% Ecommerce Marketing10% Sales OutsourcingSEO Mechanic is a Naples, Florida-based SEO agency. The team specializes in Search Engine Optimization and Digital Strategy.
Read more -
UndisclosedUndisclosedFreelancerSunny Isles Beach, FL
Services provided
15% Search Engine Optimization15% Web Design10% Branding +6 services10% Content Marketing10% Conversion Optimization10% Pay Per Click10% Public Relations10% Sales Outsourcing10% Social Media MarketingSeopya is a SEO services firm. They were founded in 2015, and their services include Search Engine Optimization and Web Design.
Read more -
Undisclosed$25 - $49 / hr50 - 249Tampa, FL
Services provided
20% Call Center Services20% Advertising20% Custom Software Development +2 services20% Digital Strategy20% Web DesignLocated in Tampa, Florida and Lahore, Pakistan, The Mejor Solutions is an Advertising company. Launched in 2022, the team focuses on Advertising and Digital Strategy.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Florida Call Center Companies & Voice Services
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr50 - 249Tampa, FL
Ability to deliver
33.6/40.016.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services40% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Coral Gables, FL
Ability to deliver
22.3/40.011.4/20 Reviews1.3/10 Clients & Experience9.6/10 Market PresenceService focus
64% Call Center Services36% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Ability to deliver
29.7/40.016.8/20 Reviews5/10 Clients & Experience7.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+Undisclosed10 - 49Brandon, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
Undisclosed< $25 / hr2 - 9Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49St. Petersburg, FL
Ability to deliver
21.5/40.016.6/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services81% Other -
$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Ability to deliver
26.7/40.016.2/20 Reviews5.2/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Delray Beach, FL
Ability to deliver
16.8/40.00/20 Reviews8.3/10 Clients & Experience8.5/10 Market PresenceService focus
100% Call Center Services -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Ability to deliver
24.5/40.016.2/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249Miami, FL
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Doral, FL
Ability to deliver
21.8/40.016.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr50 - 249Pensacola, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$100 - $149 / hr2 - 9Miami, FL
Ability to deliver
21.7/40.016.2/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+Undisclosed2 - 9Aventura, FL
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services10% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.