Top Call Center Services & Voice Services in Florida

Ratings Updated: May 28, 2026

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15 Leaders 15 Contenders

302 Companies

Country: United States

State: Florida

List of the Top Florida Call Center Companies & Voice Services

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What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Florida

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.

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Reviews mention Transparent
The sentiment regarding transparency is overwhelmingly positive across client reviews. Clients commend SalesRoads and VSA for their clear communication and reporting practices. A client noted that SalesRoads is 'very transparent in their reporting' and ensures daily value. Similarly, VSA's approach is characterized by 'outstanding communication' and a 'weekly dashboard' that provides clarity on results. Overall, clients appreciate the collaborative relationship and the transparency in processes, enhancing their trust and satisfaction with both companies.

Outbound Calls Services for Concierge Medicine Co

5.0 Nov 6, 2023

Kasey is our main point of contact and has been a pleasure to work with. They’re very transparent in their reporting and a true partner in working with our organization. They ensure we see the value daily.
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Inside Sales Telemarketing for Software Manufacturer

5.0 May 22, 2019

They communicate frequently so that we can make adjustments to campaigns as needed. We have a weekly call with the client services manager. If we're not getting the results that we want, they’ll advise us to consider a new campaign. If we’re exceeding our objectives, they’ll encourage us to run that campaign longer. Those adjustments are crucial to the success of our relationship. Not all campaigns are successful, but we can trust VSA, Inc. to let us know what resources should be put on which campaign.
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Voice Services for Experience & Design Creation Company

5.0 Mar 9, 2021

Additionally, we hold a weekly Zoom call for 30 minutes where we voice any concerns and ask questions. We talk about upcoming appointments and appointments that have passed. The level of communication has been outstanding and over the top. It’s more than we could’ve ever imagined in terms of transparency, clarity, and precision. VSA is among the best I’ve ever worked with before with a subcontractor or professional service provider.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Florida

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Florida

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Florida

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
Reviews mention Well-organized projects
Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Zenov BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Coral Springs, FL

Services provided

20% Call Center Services

20% Accounting

20% Business Consulting +2 services

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting

Zenov BPO is a midsize Accounting company based in Dhaka, Bangladesh and Coral Springs, Florida. Their services include Accounting and Call Center Services.
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Coral Springs, FL

5645 Coral Ridge Drive, Suite 129
Coral Springs, FL 33076
1

+1.585.353.1632

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Cheric Information Network Technologies Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Jacksonville, FL

Services provided

10% Call Center Services

20% Pay Per Click

20% Search Engine Optimization +5 services

10% Content Marketing

10% Custom Software Development

10% E-Commerce Development

10% UX/UI Design

10% Web Development

Cheric Information Network Technologies Pvt. Ltd. Is a Jacksonville, Florida-based SEO services firm. The team specializes in Search Engine Optimization and Pay Per Click.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 XACT

2 Ambs Call Center

3 Answering Service Care

4 AnswerFirst

5 MoreMeetings.com

6 Uassist.ME

7 ROI CX Solutions

8 PATLive

9 Ansafone Contact Centers

10 Evateck

11 Cloud Sourcing

12 Sunshine1

13 MiXBS

14 Accountability Now

15 LeadSquad

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 Florida Call Center Companies & Voice Services

XACT

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Ability to deliver

35.5/40.0

16.4/20 Reviews

10/10 Clients & Experience

9.1/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Ambs Call Center

Undisclosed

< $25 / hr

50 - 249

Tampa, FL

Ability to deliver

33.6/40.0

16.8/20 Reviews

8.4/10 Clients & Experience

8.3/10 Market Presence

Service focus

100% Call Center Services

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Answering Service Care

Undisclosed

Undisclosed

50 - 249

Margate, FL

Ability to deliver

32.6/40.0

16/20 Reviews

7.4/10 Clients & Experience

9.2/10 Market Presence

Service focus

60% Call Center Services

10% Sales Outsourcing

30% Other

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AnswerFirst

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Ability to deliver

32.6/40.0

13.6/20 Reviews

9.4/10 Clients & Experience

9.6/10 Market Presence

Service focus

60% Call Center Services

40% Other

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MoreMeetings.com

$25,000+

$25 - $49 / hr

10 - 49

Gulf Breeze, FL

Ability to deliver

30.8/40.0

16.8/20 Reviews

9.1/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Call Center Services

60% Sales Outsourcing

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Uassist.ME

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Ability to deliver

32.9/40.0

16/20 Reviews

9.6/10 Clients & Experience

7.2/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

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ROI CX Solutions

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Ability to deliver

30.7/40.0

17.2/20 Reviews

3.9/10 Clients & Experience

9.6/10 Market Presence

Service focus

20% Call Center Services

80% Other

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PATLive

Undisclosed

Undisclosed

250 - 999

Tallahassee, FL

Ability to deliver

27/40.0

15.8/20 Reviews

2.4/10 Clients & Experience

8.8/10 Market Presence

Service focus

90% Call Center Services

10% Other

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Ansafone Contact Centers

$1,000+

$25 - $49 / hr

250 - 999

Ocala, FL

Ability to deliver

25.2/40.0

14.6/20 Reviews

3.9/10 Clients & Experience

6.7/10 Market Presence

Service focus

20% Call Center Services

10% Sales Outsourcing

70% Other

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Evateck

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Ability to deliver

29/40.0

16.6/20 Reviews

6.8/10 Clients & Experience

5.6/10 Market Presence

Service focus

15% Call Center Services

85% Other

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Cloud Sourcing

$5,000+

< $25 / hr

10 - 49

Miami, FL

Ability to deliver

21.6/40.0

17.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

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Sunshine1

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Ability to deliver

22.3/40.0

11.4/20 Reviews

1.3/10 Clients & Experience

9.6/10 Market Presence

Service focus

64% Call Center Services

36% Other

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MiXBS

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Ability to deliver

21.1/40.0

16.2/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

75% Other

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Accountability Now

$1,000+

$200 - $300 / hr

2 - 9

St. Augustine, FL

Ability to deliver

29.7/40.0

16.8/20 Reviews

5/10 Clients & Experience

7.9/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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LeadSquad

$5,000+

Undisclosed

10 - 49

Brandon, FL

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Sales Outsourcing

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Virtual Receptionist Pro

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Ability to deliver

20.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Call Center Services

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OnScript

Undisclosed

Undisclosed

10 - 49

St. Petersburg, FL

Ability to deliver

21.5/40.0

16.6/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Arise

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Ability to deliver

23/40.0

15.2/20 Reviews

0/10 Clients & Experience

7.8/10 Market Presence

Service focus

19% Call Center Services

81% Other

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Josh No Code

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Ability to deliver

26.7/40.0

16.2/20 Reviews

5.2/10 Clients & Experience

5.4/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Global Call Forwarding

Undisclosed

Undisclosed

10 - 49

Delray Beach, FL

Ability to deliver

16.8/40.0

0/20 Reviews

8.3/10 Clients & Experience

8.5/10 Market Presence

Service focus

100% Call Center Services

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ALPHA BPO Corp

$5,000+

< $25 / hr

10 - 49

Miami, FL

Ability to deliver

22.9/40.0

16.2/20 Reviews

2.2/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Alltek Services

$1,000+

$100 - $149 / hr

10 - 49

Lakeland, FL

Ability to deliver

24.5/40.0

16.2/20 Reviews

3/10 Clients & Experience

5.3/10 Market Presence

Service focus

10% Call Center Services

90% Other

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LuminaVest LTD

Undisclosed

Undisclosed

50 - 249

Miami, FL

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

80% Other

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GIC BPO LLC

$1,000+

< $25 / hr

50 - 249

Miami, FL

Ability to deliver

20.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Integral Computer Consultants

$1,000+

$25 - $49 / hr

10 - 49

Doral, FL

Ability to deliver

21.8/40.0

16.2/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Rubbics

$1,000+

$25 - $49 / hr

50 - 249

Pensacola, FL

Ability to deliver

20.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% Call Center Services

85% Other

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Growth Geyser

$1,000+

$100 - $149 / hr

2 - 9

Miami, FL

Ability to deliver

21.7/40.0

16.2/20 Reviews

0.6/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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SalesRoads

$5,000+

Undisclosed

50 - 249

Boca Raton, FL

Ability to deliver

37/40.0

17.4/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Call Center Services

80% Sales Outsourcing

10% Other

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Perfect Data Entry

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Ability to deliver

15.6/40.0

15.6/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Call Center Services

85% Other

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Joon Joon Answers

$1,000+

Undisclosed

2 - 9

Aventura, FL

Ability to deliver

6.4/40.0

0/20 Reviews

1.8/10 Clients & Experience

4.6/10 Market Presence

Service focus

90% Call Center Services

10% Other

View Profile Visit Website

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Specialties

Inbound Appointment Setting Outbound Third Party Verification Appointment Setting Answering Services Lead Generation Order Processing Virtual Receptionist Sales Outsourcing

Nearby Locations

Call Centers in Fort Lauderdale Call Centers in Miami Call Centers in Atlanta Call Centers in Marietta Call Centers in Gainesville Call Centers in Jacksonville

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Top Call Center Services & Voice Services in Florida

List of the Top Florida Call Center Companies & Voice Services

Reviews mention Transparent

Outbound Calls Services for Concierge Medicine Co

Inside Sales Telemarketing for Software Manufacturer

Voice Services for Experience & Design Creation Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Personable

BPO & Customer Service Support for Financial Services Co

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Well-organized projects

Recruitment Services for Financial Services Company

Call Center Services for Third-Party Management Company

Industry Experience

Select Industry to see insights

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 15 Florida Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Nearby Locations