Home Call Centers Answering Services Utilities

Top Answering Service for Utilities

Ratings Updated: May 19, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

See all 53 projects
Reviews mention Efficient
Clients express a highly positive sentiment regarding VoiceNation's efficiency. One client highlighted their ability to solve communication issues promptly, noting that VoiceNation's team is responsive and effective in driving projects forward. Their customer service was praised for being readily available and addressing concerns swiftly, such as resolving a system glitch during onboarding. Overall, clients feel that VoiceNation delivers the necessary support efficiently, contributing significantly to their operational success.

Answering & Directing Calls for Real Estate Brokerage Firm

5.0 Mar 7, 2019

Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Moneypenny USA highlight a generally positive sentiment, particularly praising their initial onboarding and customer service. Clients appreciated timely delivery of services, although some noted unexpected charges and inconsistent service quality over time. Specific feedback indicated a desire for improved ongoing customer support and clearer communication regarding terms of service. Overall, while the company demonstrates strong capabilities, there are areas identified for enhancement.
Read 1 Recent Review

Was this helpful?

18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
Read 51 Reviews

Was this helpful?

Industry Experience

VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

Was this helpful?
View Profile Visit Website
Big Outsource

5.0 52 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Answering services

45% Inbound appointment scheduling

20% Virtual receptionist

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

See all 52 projects
Reviews mention Attentive
Clients have consistently praised Big Outsource for their attentiveness and proactive communication. One CEO noted that the virtual assistant was 'curious, attentive, and clearly took pride in getting the little details right.' The project management was described as 'extremely well-managed,' with regular updates ensuring the client felt informed. Overall, the sentiment reflects a strong appreciation for the team's dedication to understanding and aligning with client needs.

VA & Back Office Outsourcing for FinTech Co

5.0 Jul 29, 2025

I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?
View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

Was this helpful?
View Profile Visit Website
Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% CRM Consulting and SI

Focus Areas

57% Answering services

43% Virtual receptionist

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

See all 14 projects

1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center indicate a strong overall sentiment, highlighting their punctual project management and effective communication. Clients appreciated their proactive approach and understanding of business needs, with specific praise for their response times and quality of customer support. Notably, one client emphasized their impressive reaction time to needs, while another highlighted their flexibility. Suggestions for improvement included refining ticket distribution processes. Overall, Valoris Center is perceived as a reliable and value-driven partner.
Read 2 Recent Reviews

Was this helpful?

1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

Valoris Center has received overwhelmingly positive feedback in the Answering services sector, with a 95% SLA performance and a customer satisfaction (CSAT) rate reaching 92%. Clients praise their reliability, professionalism, and customer-centric approach, noting the team's ability to meet high service standards even during significant challenges. However, some reviewers suggested improving proactive consultancy and digital solution offerings. Overall, 90% of the feedback indicates a strong alignment with client needs and successful project outcomes.
Read Most Recent Review

Was this helpful?

Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
Read All Reviews

Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

Was this helpful?

More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
Ambs Call Center

5.0 15 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Jackson, MI

Services provided

100% Call Center Services

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Ambs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.

See all 15 projects
Reviews mention Personable
Clients consistently praise AMBS Call Center for their personable approach and excellent customer service. One client highlighted the personal greetings provided during calls, which enhance the caller experience and prevent frustration. Another client noted the seamless transition and the attentive, clear communication from management, emphasizing the alignment of company values. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.

Office Call Coverage for Real Estate Agency

5.0 Nov 12, 2018

I love that callers get a personal greeting with our company name. It prevents frustration among people who don't want to end up in a voice mailbox. I appreciate their personal service. We can always review results, give feedback, and modify services.
Read Full Review

Virtual Receptionist for Consulting & Investigations Firm

5.0 Aug 18, 2025

The management staff walked me through the process with easy and clear instructions from start to finish. They provide excellent personal customer service from both management and the reception team.
Read Full Review

Read All Reviews

Was this helpful?
13 of 14 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read more
Read 14 Reviews

Was this helpful?

More responsive than most other service providers

Ambs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

Ambs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
View Packages

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

See all 23 projects
3 of 3 Answering services reviews are 5 stars

2 new reviews for Answering services in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Answering services Experience

CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
Read Most Recent Review

Was this helpful?

15 of 16 Call Center Services reviews are 5 stars

12 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read more
Read 16 Reviews

Was this helpful?

Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All Reviews

Select Industry to see insights

Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

Was this helpful?
View projects from:

Poland (14) Germany (3) Czech Republic (1) France (1)

This provider is fluent in 25 languages:

Albanian

Azerbaijani

Bulgarian

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

View all languages

Was this helpful?
View Profile Visit Website
SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% AI Development +3

20% Sales Outsourcing

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

See all 5 projects
Reviews mention Proactive
SummitNext Technologies Sdn. Bhd. has received positive feedback for their proactive approach in project management. Clients highlighted their consistent communication and responsiveness, particularly noting that they were 'always on top of the project' and maintained a 'can-do' attitude. One client specifically praised their ability to adapt and provide timely updates, reinforcing a strong partnership. Overall, the sentiment reflects a high level of satisfaction with SummitNext's proactive engagement and commitment to client needs.

Employee Mgmt & Recruitment Services for FinTech Company

5.0 Sep 24, 2023

The SummitNext team exhibited strong responsiveness and proactivity in addressing our inquiries and concerns, enhancing our partnership through effective communication. Very organized and proactive to understand our business needs. The consistent communication and proactiveness to ensure updates are given on time.
Read Full Review

Social Media Management for Sales Technology Company

5.0 Mar 8, 2023

Yes, they were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. Their culture and willingness to strike for the best for the client.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more
Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
Read All Reviews

Was this helpful?
View projects from:

Malaysia (3) Taiwan (1) Singapore (1)

This provider is fluent in 11 languages:

Mandarin

English

Russian

Japanese

Korean

Cantonese

Tamil

Urdu

Ukrainian

Thai

Filipino

This provider is available in 1 time zone:

Universal Coordinated Time (UTC)

Was this helpful?
View Profile Visit Website
CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

15% Call Center Services

25% Customer Service Outsourcing

25% Market Research +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.

See all 48 projects
Reviews mention Great project management
The sentiment regarding CallZent's project management is overwhelmingly positive across multiple client reviews. Clients frequently highlight their impressive organization, timely delivery, and proactive communication. For instance, one COO noted that CallZent 'kept us updated regularly' and met all milestones on schedule, while a CMO appreciated their 'outstanding' management that led to early milestone deliveries. Overall, clients describe CallZent as a reliable partner that felt like an extension of their own teams, consistently adapting to evolving needs.

Custom Software Development for IT Company

5.0 Apr 10, 2025

CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. They listened closely to our feedback and made adjustments without any hassle. It honestly felt like we were working with an extension of our own team.
Read Full Review

Customer Service Outsourcing for Grocery Store

5.0 Apr 11, 2025

CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive.
Read Full Review

Customer Service Outsourcing for Custom Manufacturing Co

5.0 Apr 14, 2025

Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
Read Full Review

Custom CRM Dev for Irrigation Solutions Company

5.0 Apr 16, 2025

CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
Read Full Review

Software Dev & Customer Service Outsourcing for E-Comm Co

5.0 Apr 21, 2025

CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish.
Read Full Review

Read All Reviews

Was this helpful?
4 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read more
Read 4 Reviews

Was this helpful?

Industry Experience

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All Reviews

Select Industry to see insights

Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

Was this helpful?

View projects from:

United States (5) Canada (2) Mexico (1) United Arab Emirates (1)

Was this helpful?
View Profile Visit Website
Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Addison, TX

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.

See all 1 projects

1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, client feedback for Southwest Recovery Services reflects a positive sentiment, highlighting their effective collections strategies and high success rate of 50%. One client noted they recovered $3,000–$10,000 from overdue accounts, emphasizing the team's strong communication and proactive management. The owner, Steve, received particular praise for his salesmanship. Overall, clients express satisfaction with the value provided and see no areas for improvement.
Read 1 Recent Review

Was this helpful?

1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

$50,000 – $199,999 avg. project cost

Answering services Experience

Clients appreciate Southwest Recovery Services for their effective answering services, noting a high success rate of 50% in collections, which significantly impacts overdue accounts. Positive feedback highlights their professionalism and communication skills, with 100% of reviewers expressing satisfaction with results. Clients particularly commend the owner's sales expertise. Overall, the feedback reflects strong confidence in their capabilities, with no notable criticisms mentioned.
Read Most Recent Review

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read more
Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
Read All Reviews

Was this helpful?

View Profile Visit Website
AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

45% Answering services

45% Virtual receptionist

10% Inbound appointment scheduling

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

See all 18 projects
Reviews mention Accommodating
The reviews reflect a highly accommodating sentiment towards AnswerForce, with clients praising their responsiveness and adaptability. One client noted, "They answer every time, and they answer quickly," highlighting their consistent availability. Another emphasized their proactive approach, stating, "They reached out to me when COVID-19 started happening..." Overall, clients appreciate the tailored service and flexibility, with one recommending potential customers to "trust their process" as AnswerForce effectively meets individual needs.

Answering Services & Inbound Client Mgmt for Tutoring Co

4.0 Apr 30, 2020

They’re proactive. They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. I like that I have a choice. Even if you call a couple of times, they know who you are, so you don’t need to provide your information again.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
Read All Reviews

Select Industry to see insights

Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
Read All Reviews

Was this helpful?

View projects from:

San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

Was this helpful?
View Profile
AnswerFirst

4.2 24 reviews

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

See all 24 projects
Reviews mention Accessible
Clients have expressed a strong sentiment regarding AnswerFirst's accessibility, highlighting their reliability in being available when needed. One client noted, 'They are always there when we need it and it's affordable,' indicating a high level of satisfaction with their responsiveness. Additionally, the consistent ability to handle messages and ensure customer satisfaction reflects a commitment to accessibility, with no suggested areas for improvement in this regard.

Answering Services for Small Manufacturing Company

4.0 Aug 12, 2017

They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
Read All Reviews

Select Industry to see insights

Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.
Read All Reviews

Was this helpful?

View projects from:

Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)

Was this helpful?
View Profile
Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

100% Answering services

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

See all 4 projects
Reviews mention Efficient
Clients have consistently praised Quantanite for their efficiency in handling receipt transcription projects. One client noted that Quantanite 'works quickly and with efficiency,' consistently meeting or exceeding expectations. Another highlighted their capability to complete 'repetitive technical tasks at scale,' showcasing their effectiveness in managing large workloads. Overall, the sentiment regarding efficiency is highly positive, with clients expressing satisfaction in both the speed and quality of work provided.

Transcription for Receipt Scanning Software Provider

5.0 Mar 10, 2021

The quality of Quantanite's work is high. They consistently met or exceeded our expectations. They work quickly and with efficiency. Quantanite is good at completing repetitive technical tasks at scale. They have proven their capabilities to us.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
Read All Reviews

Select Industry to see insights

Software Food & Beverages

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Canada (1) England (1)

Was this helpful?
View Profile
Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

56% Answering services

33% Virtual receptionist

11% Inbound appointment scheduling

Anserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.

See all 17 projects

3 of 3 Answering services reviews are 5 stars

1 new review for Answering services in past 6 months

Less than $10,000 avg. project cost

Answering services Experience

Anserve Inc. has received overwhelmingly positive feedback for its answering services, with 100% of reviewers expressing satisfaction. Clients from various sectors, including healthcare and home services, praised the company's responsiveness and professionalism. Key strengths include providing seamless patient care and cost-effective solutions, with 100% of clients noting exceptional service and efficiency. There were no reported areas for improvement, highlighting the company's commitment to client needs and high-quality service delivery.
Read Most Recent Review

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
Read All Reviews

Was this helpful?

View projects from:

New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

Was this helpful?

View Profile
Voice Link of Columbus, Inc.

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

Columbus, GA

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Voice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.

See all 6 projects
Reviews mention Great project management
Clients praise Voice Link of Columbus, Inc. for their exceptional project management, noting their perfect management processes and responsiveness. One client highlighted their ability to implement changes within 30 minutes, ensuring effective communication through email and phone. Additionally, the accuracy of their call handling, with 90% of calls processed correctly, underscores their commitment to quality service. Overall, clients express high satisfaction, emphasizing the company's reliability and efficiency in managing their answering service needs.

Call Center Services for Healthcare Company

5.0 Apr 19, 2022

They have a perfect management process, and they take all of our calls any time of the night or day. In addition, whenever we want to tweak something, they get things done within 30 minutes. We communicate through email and phone calls.
Read Full Review

Read All Reviews

Was this helpful?
5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read more
Read 5 Reviews

Was this helpful?

Industry Experience

Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.
Read All Reviews

Was this helpful?
View Profile
Gold Cross Answering Service

4.9 10 reviews

Undisclosed

Undisclosed

10 - 49

Lake Hallie, WI

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

67% Answering services

22% Virtual receptionist

11% Inbound appointment scheduling

Gold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.

See all 10 projects
Reviews mention Well-organized projects
Clients have expressed high satisfaction with Gold Cross Answering Service, noting their effectiveness in connecting families with staff during critical times. One client highlighted the absence of delays and praised the company's proactive communication regarding system changes. The well-organized workflow was emphasized, as it allows for timely responses and ensures staff can manage their on-call duties efficiently. Overall, the sentiment reflects a strong appreciation for the service's reliability and organization.

Answering Services for Family Assistance

5.0 Feb 12, 2020

I have not heard of any delays, I believe Gold Cross is great at informing us if there are changes happening within their system, so that our agency can prepare. Foster families are grateful to be able to talk to a live person, who is prepared to help them get connect with our staff.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.
Read All Reviews

Select Industry to see insights

Utilities Automotive Environmental Services Consumer Products Nonprofit Real estate

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients have consistently expressed satisfaction with Gold Cross Answering Service's pricing and value for money, highlighting the effectiveness of their services. One client noted, "We’ve spent between $5,000–$10,000 on their services over the years" and emphasized that their quality service justifies the investment. Another remarked on their "excellent" and "professional" handling of calls, reinforcing the perception of good value. Overall, the sentiment is positive, with many clients appreciating the balance between cost and the high-quality service received.
Read All Reviews

Was this helpful?

View projects from:

Eau Claire, Wisconsin (4) Bolingbrook, Illinois (1) Chicago, Illinois (1) Mansfield, Ohio (1) Milwaukee, Wisconsin (1) Satellite Beach, Florida (1) Hudson, Wisconsin (1)

Was this helpful?
View Profile
Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

See all 3 projects
Reviews mention High-quality work
Clients consistently commend Telelink for delivering high-quality work, emphasizing their responsiveness and professionalism. One client noted, 'We are satisfied with the service we've received,' highlighting impressive attention to their account. Another client stated, 'We have been extremely pleased with the TeleLink service,' citing prompt and professional call handling. Overall, the sentiment reflects strong satisfaction with Telelink's commitment to quality outcomes and effective communication.

Call Center Services for Hotel & Resorts Company

5.0 May 30, 2022

We are satisfied with the service we've received. Their follow up with their team to ensure quality results.
Read Full Review

Read All Reviews

Was this helpful?
2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
Read All Reviews

Select Industry to see insights

Construction Hospitality & leisure Nonprofit

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
Read All Reviews

Was this helpful?
View Profile
MANGO5

5.0 2 reviews

Undisclosed

Undisclosed

250 - 999

Cape Town, South Africa

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

MANGO5 is a mid-sized company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Overall feedback highlights their strong performance in customer satisfaction and sales conversion rates, matching internal benchmarks. Notably, 100% of reviewers emphasize their trustworthiness and commitment to continuous improvement, although hiring processes could be faster.

See all 2 projects

1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online insurance Company
5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more
Read 1 Review

Was this helpful?

Industry Experience

MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
Read All Reviews

Was this helpful?

View Profile
VoiceStamps

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

30% Business Consulting

20% Unified Communications Consulting & SI

Focus Areas

100% Answering services

VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Dialing Services for IT Company
5.0 — Read more
Read 1 Review

Was this helpful?

Industry Experience

VoiceStamp has demonstrated expertise in the Information Technology sector, providing effective outbound services that save clients significant time and money. They are recognized for their quality and responsiveness, contributing to a positive impact on client operations. Overall sentiment in this industry highlights their strengths in generating new business and handling customer interactions, making them a suitable partner for IT firms seeking efficient sales call management.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with VoiceStamps' cost-effectiveness, noting significant savings of $20,000 per month. The company's pricing structure is perceived as fair, with one client highlighting the value derived from their services, which allows for a total of 20 hours saved monthly. Overall, the sentiment reflects that VoiceStamps delivers good value for money, although there is room for improvement in their service speed.
Read All Reviews

Was this helpful?

View Profile
Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Focus Areas

75% Answering services

25% Virtual receptionist

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

See all 2 projects

0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
Read 1 Review

Was this helpful?

Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
Read All Reviews

Select Industry to see insights

Consumer Products

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
Read All Reviews

Was this helpful?

View Profile
Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

Answer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.

See all 6 projects

2 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telesales & Lead Generation for Hospitality Company
5.0 — Read more
Read 6 Reviews

Was this helpful?

Industry Experience

Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Manufacturing Business services Education Consumer Products Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
Read All Reviews

Was this helpful?

View projects from:

Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)

Was this helpful?

View Profile
Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Corporate Training & Coaching

Focus Areas

80% Answering services

20% Inbound appointment scheduling

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

See all 3 projects
Reviews mention High-quality work
Client feedback on Arise highlights a consistent sentiment of high-quality work. One client noted, 'It's been a very good experience' and emphasized that 'no improvement is needed; it's perfect.' Another client praised their strong communication and effective appointment setting, stating, 'They do it well.' Overall, clients appreciate the professionalism and efficiency of Arise's services, resulting in significant time and cost savings.

Marketing Services for Manufacturing Company

5.0 Nov 2, 2017

They are helpful. No need to improve. It's perfect. We began in 2006, and it's ongoing.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Manufacturing Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
Read All Reviews

Was this helpful?

View projects from:

Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

Was this helpful?
View Profile
ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1

10% Back Office Outsourcing

Focus Areas

70% Answering services

15% Inbound appointment scheduling

15% Virtual receptionist

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

See all 1 projects

Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
Read All Reviews

Was this helpful?

View Profile
hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Answering services

43% Virtual receptionist

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

See all 2 projects
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
Read All Reviews

Select Industry to see insights

Human Resources Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
Read All Reviews

Was this helpful?
View Profile
Dialnest PTE LTD

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

See all 3 projects

Industry Experience

Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.
Read All Reviews

Was this helpful?

View projects from:

India (1) Singapore (1)

Was this helpful?

View Profile
Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

10% Business Consulting

10% Sales Outsourcing

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

Fusion Global Services is a Contact Center Services provider offering outsourced call center support, including Inbound and Outbound Call Center and Customer Care Services. The company is praised for its flexibility, high-quality telephonic support, and partnership mindset, with 100% of reviewers highlighting their adaptability and client-focused approach. Opportunities for improvement include enhancing report clarity.

See all 1 projects

0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
Read 1 Review

Was this helpful?

Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
Read All Reviews

Was this helpful?

View Profile
InTouch

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

InTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Business Company
5.0 — Read more
Read 1 Review

Was this helpful?

Industry Experience

InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.
Read All Reviews

Was this helpful?

View Profile
EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

100% Answering services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

See all 4 projects
Reviews mention High-quality work
EXL Service has consistently received positive feedback regarding their high-quality work. Clients have noted that they not only meet but often exceed strict guidelines, with one client reporting a 30% increase in output since their partnership began. Another client emphasized their efficiency, stating they save hundreds of hours and thousands of dollars. Overall, the sentiment is highly favorable, with clients expressing satisfaction and recognizing the value EXL Service brings to their operations.

Medical Billing Services for Real Estate Firm

4.0 Aug 12, 2017

In January, which is tax time, we usually fall behind. Since contracting with them, we have eliminated this problem. I have been really satisfied with the services. I have no feedback for improvement.
Read Full Review

Payment Processing for Small Nonprofit

3.5 Aug 12, 2017

They are excellent. They provide a service that helps us save time and money. I want them to stay current.
Read Full Review

Read All Reviews

Was this helpful?
0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
Read 4 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
Read All Reviews

Was this helpful?

View projects from:

Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

Was this helpful?
View Profile
The Weaver Group

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Customer Service Outsourcing

Focus Areas

10% Answering services

80% Inbound appointment scheduling

10% Virtual receptionist

The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

See all 3 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of The Weaver Group highlight their effective communication and project management, with one client noting a 93% recruitment success rate. The team demonstrated thorough research and strategic outreach, leading to successful candidate placements for a government project. Clients appreciate the value for cost and alignment with company values. Suggestions for improvement include sharing detailed scripts for overcoming objections, indicating a desire for enhanced transparency in communication.
Read 1 Recent Review

Was this helpful?

Industry Experience

The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
Read All Reviews

Was this helpful?

View Profile
Centratel Answering Service

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bend, OR

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Centratel Answering Service, a call center service, is based in Bend, Oregon. Established in 1984, the team offers Call Center Services.
Read more

View Profile
Infosys BPO

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Bengaluru, India

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% HR Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Founded in 2002, Infosys BPO is a call center company. The large team specializes in Call Center Services and Back Office Outsourcing.
Read more

View Profile
Mplus

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Zagreb, Croatia

Services provided

30% Call Center Services

20% AI Development

20% HR Consulting +3

10% Customer Service Outsourcing

10% Digital Strategy

10% Recruiting

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.
Read more

View Profile
Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

40% Call Center Services

15% HR Outsourcing

15% Recruitment Process Outsourcing +3

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

80% Answering services

20% Inbound appointment scheduling

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
Read more

View Profile
Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

57% Call Center Services

16% Customer Service Outsourcing

10% Sales Outsourcing +5

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Focus Areas

100% Answering services

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Covalen

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Dublin, Ireland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

100% Answering services

Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
Read more

View Profile
Datamark

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

El Paso, TX

Services provided

21% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

19% Back Office Outsourcing +3

15% Business Consulting

10% Customer Service Outsourcing

10% Financial Consulting

Focus Areas

100% Answering services

Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
Read more

View Profile
Knoah

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Henderson, NV

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
Read more

View Profile
Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more

View Profile
PRG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Greenwood Village, CO

Services provided

20% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

67% Answering services

33% Inbound appointment scheduling

PRG, a Back Office Outsourcing company, is headquartered in Greenwood Village, Colorado. Their services include Back Office Outsourcing and Call Center Services.
Read more

View Profile
Allied Global

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Ciudad de Guatemala, Guatemala

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% IT Strategy Consulting +3

20% Mobile App Development

10% IT Managed Services

10% IT Staff Augmentation

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Allied Global is an IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and are based in Ciudad de Guatemala, Guatemala.
Read more

View Profile
DCDial

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

65% Call Center Services

20% Customer Service Outsourcing

15% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

DCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.

See all 3 projects

View Profile
Trilogy BPO

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Cape Town, South Africa

Services provided

50% Call Center Services

10% AI Agents

10% AI Consulting +3

10% AI Development

10% Business Consulting

10% Generative AI

Focus Areas

100% Answering services

Telephone answering service Trilogy BPO is based in Cape Town, South Africa. Founded in 2024, the team provides Call Center Services and Artificial Intelligence.
Read more

View Profile
The Client Connector

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Las Vegas, NV

Services provided

37% Call Center Services

25% Other Digital Marketing

25% Search Engine Optimization +1

13% Sales Outsourcing

Focus Areas

100% Answering services

The Client Connector is an answering service company. They offer Call Center Services and Other Digital Marketing and were launched in 2019. The agency is located in Las Vegas, Nevada.
Read more

View Profile
D K Business Patron

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

D K Business Patron is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are based in New Delhi, India.
Read more

View Profile
1Call Direct

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Glasgow , Scotland

Services provided

100% Call Center Services

Focus Areas

100% Answering services

1Call Direct is an answering service. The firm is based in Glasgow , Scotland and Motherwell, Scotland. Their team focuses on Call Center Services.
Read more

View Profile
Humach

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubuque, IA

Services provided

10% Call Center Services

25% Application Management & Support

15% AI Development +4

15% Finance & Accounting Outsourcing (FAO)

15% IT Managed Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

37% Answering services

34% Virtual receptionist

29% Inbound appointment scheduling

Established in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
Read more

View Profile
Sirius Support

3.5 1 review

$1,000+

< $25 / hr

250 - 999

Services provided

25% Call Center Services

50% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

Sirius Support offers recruitment services, providing skilled candidates that align with client needs. Feedback highlights their ability to source difficult-to-find talent, contributing to increased revenue and cost-effectiveness. Clients appreciate their virtual communication methods and the overall value provided by their services, making Sirius Support a reliable partner for business development endeavors.

See all 1 projects

View Profile
Connect Communications Services Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Roslin, Scotland

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

38% Answering services

37% Virtual receptionist

25% Inbound appointment scheduling

Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Supirax Global Corporations Inc.

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

40% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +3

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

Supirax Global Corporations Inc. Is a telephone answering service. The St. Petersburg, Florida-based team provides Call Center Services and Back Office Outsourcing.
Read more

View Profile
Answering Service United

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

38% Answering services

37% Virtual receptionist

25% Inbound appointment scheduling

Answering Service United, a call center, is headquartered in and Phoenix, Arizona. Founded in 1989, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Bilingual LS

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Miami, FL

Services provided

50% Call Center Services

40% Translation

10% Customer Service Outsourcing

Focus Areas

78% Answering services

11% Inbound appointment scheduling

11% Virtual receptionist

Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
Read more

View Profile
Xtendo Group | BPO

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Montevideo, Uruguay

Services provided

10% Call Center Services

35% Cloud Consulting & SI

20% Customer Service Outsourcing +5

10% Back Office Outsourcing

10% Sales Outsourcing

8% HR Outsourcing

5% Corporate Training & Coaching

2% Staffing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Xtendo Group | BPO is a midsize cloud consulting & SI company headquartered in Montevideo, Uruguay. The team specializes in cloud consulting & SI and Customer Service Outsourcing.
Read more

View Profile
KALLEXA

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

München, Germany

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

100% Answering services

Established in 2025, KALLEXA is a small call center company in Ferizaj, Kosovo and München, Germany. Their team focuses on Call Center Services and Back Office Outsourcing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Answering Service for Utilities

Top Answering Service for Utilities

Reviews mention Efficient

Answering & Directing Calls for Real Estate Brokerage Firm

Reviewed 1 time in the past 6 months

Call Center Services for Nonprofit Organization

Industry Experience

Select Industry to see insights

Reviews mention Attentive

VA & Back Office Outsourcing for FinTech Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Answering services Experience

Industry Experience

Select Industry to see insights

Valoris Center is very responsive

Reviews mention Personable

Office Call Coverage for Real Estate Agency

Virtual Receptionist for Consulting & Investigations Firm

Virtual Receptionist for Consulting & Investigations Firm

Ambs Call Center is very responsive

Ambs Call Center's Answering Service Plan

Answering services Experience

Call Center Services for Medical Company

Industry Experience

Select Industry to see insights

Reviews mention Proactive

Employee Mgmt & Recruitment Services for FinTech Company

Social Media Management for Sales Technology Company

Lead Generation for Value Added Reseller

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Custom Software Development for IT Company

Customer Service Outsourcing for Grocery Store

Customer Service Outsourcing for Custom Manufacturing Co

Custom CRM Dev for Irrigation Solutions Company

Software Dev & Customer Service Outsourcing for E-Comm Co

Call Center Services for IT Company

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Answering services Experience

Call Center Services for Marketing Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

Answering Services & Inbound Client Mgmt for Tutoring Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accessible

Answering Services for Small Manufacturing Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Transcription for Receipt Scanning Software Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Answering services Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Call Center Services for Healthcare Company

24/7 Call Answering for Construction Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Answering Services for Family Assistance

Industry Experience