Top BPO Companies in Canada
451 Companies
List of the Top Canada BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves CanadaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215 -
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$5,000+$100 - $149 / hr50 - 249Mississauga, Canada
Services provided
20% Call Center Services20% Content Marketing20% Market Research +2 services20% Marketing Strategy20% Social Media MarketingYesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
Read moreSee All Locations (4)Wayne, PA
724 Was Lancaster Ave
Wayne, PA 19087
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Canada BPO Services
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.3/40.014.2/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
33.7/40.017.2/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
32.9/40.017.6/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
31/40.016.6/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.8/40.014.6/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$10,000+$300+ / hr2 - 9Toronto, Canada
Ability to deliver
32.8/40.017.2/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Montreal, Canada
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Edmonton, Canada
Ability to deliver
26.5/40.016.4/20 Reviews2.7/10 Clients & Experience7.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+Undisclosed10 - 49Vaughan, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.3/10 Clients & Experience5.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+$50 - $99 / hr250 - 999Port Alberni, Canada
Ability to deliver
32.7/40.018.4/20 Reviews7.7/10 Clients & Experience6.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Vancouver, Canada
Ability to deliver
32.2/40.016.2/20 Reviews7.6/10 Clients & Experience8.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
Undisclosed< $25 / hr10 - 49North Vancouver, Canada
Ability to deliver
24.6/40.016.2/20 Reviews3.9/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed50 - 249Montréal, Canada
Ability to deliver
26.5/40.017.2/20 Reviews3.6/10 Clients & Experience5.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Mississauga, Canada
Ability to deliver
29/40.016.2/20 Reviews5.4/10 Clients & Experience7.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Langford, Canada
Ability to deliver
27.2/40.016.2/20 Reviews6.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
21.4/40.016.8/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other
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