Top BPO Companies in Alberta
48 Companies
List of the Top Alberta BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Serves AlbertaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Flexible
Feedback regarding TECHSPEED INC's flexibility has been overwhelmingly positive. Clients noted their impressive adaptability, particularly in dynamic environments. One client highlighted their ability to scale operations swiftly and provide tailored solutions, stating, 'I truly appreciated their flexibility.' Another client emphasized their willingness to integrate seamlessly with existing systems, which was a deciding factor in their selection. Overall, the sentiment reflects a strong appreciation for TECHSPEED INC's responsiveness and willingness to accommodate client needs.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Communicative
Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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Zenbooks
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$1,000+$150 - $199 / hr10 - 49Calgary, CanadaServices provided
25% Accounting25% Finance & Accounting Outsourcing (FAO)20% Fractional CFO Services +3 services10% Back Office Outsourcing10% Business Consulting10% Financial ConsultingSee all 10 projectsZenbooks is an accounting and financial services firm offering comprehensive bookkeeping, tax advisory, and financial management solutions. Across reviews, clients consistently commend their responsiveness, knowledge, and timely delivery of services, with approximately 90% expressing satisfaction. Some clients noted areas for improvement such as increased language support and better project visibility, but overall, Zenbooks maintains a high standard of service.
6 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client feedback on Zenbooks highlights their exceptional responsiveness, depth of knowledge, and effective project management. Clients praised their ability to deliver timely and accurate financial services, notably in bookkeeping and tax compliance. Specific instances include a client noting the improved financial forecasting capabilities post-engagement, while another appreciated the innovative tools for document management. Overall sentiment remains highly positive, with clients expressing satisfaction and no significant areas for improvement identified.Was this helpful?
Industry Experience
Zenbooks has demonstrated expertise across multiple industries, including Advertising & Marketing, Business Services, Sports, Information Technology, Financial Services, Hospitality & Leisure, Real Estate, and Medical. Reviewers consistently highlight their strengths in bookkeeping, tax advisory, and payroll management. Sentiment is overwhelmingly positive, with clients praising Zenbooks' responsiveness, professionalism, and ability to streamline financial processes, making them a strong fit for organizations seeking reliable financial services in these sectors.
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Consulting Real estate Information technology Hospitality & leisure Financial services Sports Business services Advertising & marketing MedicalWas this helpful?
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This provider is fluent in 2 languages:
- English
- French
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See All Locations (3)Calgary, Canada
840 6 Avenue Southwest
Calgary, Canada T2P 3E51
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 13 projectsSureCall Contact Centers is a call center service provider offering comprehensive support solutions, including phone and email support, to a diverse clientele. Across reviews, clients commend their project management, quick response times, and effective communication, with 100% positive feedback and consistent praise for their flexibility and reliability. Approximately 20% of reviewers highlight their impressive capability to deliver services promptly within set deadlines.
Reviews mention Easy to work with
Clients consistently highlight SureCall's ease of collaboration and responsiveness. One client noted that the relationship has been 'very easy for us to manage' without the need for micromanagement, while another praised their 'knowledgeable, responsive, and open to new ideas' approach. Feedback indicates a strong sense of urgency and proactive support, with clients feeling confident in SureCall's ability to integrate their services smoothly. Overall, sentiment regarding their ease of working together is extremely positive.-
Call Center Services for Contractor & Risk Mgmt Company
5.0 May 9, 2024Their project management is great. They’re great at being flexible and providing ongoing feedback on how things are going throughout the project. As a result, working with them has been easy. Whenever we have to escalate something, they’re responsive — we’ve dealt with everyone from their team from the director to their client manager, and everyone’s been great.
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Call Center Services for Pizza Corporation
5.0 Feb 21, 2020Overall, SureCall has been extremely consistent on their training and the metrics that they hold their staff to, so the relationship has been very easy for us to manage and we really haven’t had to micromanage their business at all. They have integrated very well into our business operations. This large of a transition was very tough from a technical perspective, and we thought they did an absolutely amazing job.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have expressed high satisfaction with SureCall Contact Centers, highlighting their timely delivery and impressive speed of service. One HR manager noted that the company effectively updates employee messages and manages holiday communications. The overall sentiment reflects a strong endorsement, with no identified areas for improvement, indicating a solid fit for ongoing projects.Was this helpful?
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See All Locations (3)Calgary, Canada
Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5101 - 150
18773100088
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Open to feedback
The feedback regarding Remote CoWorker's openness to feedback is notably positive. Clients appreciate their ability to take feedback well and learn quickly, which enhances collaboration. One client specifically highlighted their impressive responsiveness and efficiency in meeting deadlines, indicating a strong willingness to adapt to client needs. Overall, the sentiment reflects satisfaction with their adaptability and eagerness to improve based on client input.-
Review Management & Content Creation for Dry Cleaning Firm
5.0 Jul 19, 2023What did you find most impressive or unique about this company? Takes feedback well and learns quickly.
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17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves AlbertaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +2 services10% Back Office Outsourcing10% Business ConsultingSee all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
Reviews mention Openness
Clients have consistently praised Line One Contact Centres Inc for their openness and honest communication. One client highlighted their flexibility and proactive approach, stating, "There’s no beating around the bush when it comes to addressing issues." This sentiment is reinforced by their collaborative project management style, where they provide productive insights, demonstrating a commitment to transparency and partnership. Overall, the feedback reflects a strong sentiment of satisfaction regarding their communicative approach.-
Technical & Operational Support for Vehicle Manufacturer
4.0 Apr 21, 2021Line Once Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.
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Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +1 service15% Content Writing ServicesSee all 12 projectsBitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.
Reviews mention Creative
The overall sentiment regarding BitWide's creativity is positive, with clients highlighting their willingness to experiment with various tactics to achieve better results. One client noted their impressive approach to generating leads through LinkedIn outreach and cold calling, which successfully attracted interest in their offerings. Additionally, the company's adaptability in project management, ensuring timely delivery while communicating realistic deadlines, further underscores their creative problem-solving capabilities.-
Sales Outsourcing for ERP & BI Company
5.0 Nov 2, 2023Their willingness to try different tactics in order to deliver and achieve greater results was impressive.
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Industry Experience
BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
45% Back Office Outsourcing20% Customer Service Outsourcing20% Social Media Marketing +1 service15% TranscriptionSee all 15 projectsVirtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.
Reviews mention Timely
Overall sentiment regarding timeliness at Virtual Gurus is highly positive. Clients consistently noted that tasks were completed promptly and efficiently. For example, one client emphasized that all work was done on time, while another highlighted the timely management of inbox and calendar tasks, achieving zero errors. The responsiveness of assistants, such as Michelle and Tara, was also praised, contributing to smooth project execution and effective communication.-
Back-Office Outsourcing for Fundraising Consulting Firm
4.0 Jan 2, 2024Michelle was able to get my inbox in a much more manageable state. Everything has been done well and in a timely fashion.
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Accounting & Virtual Assistance Services for Mktg Company
5.0 Sep 27, 2023Getting work done on time. Regular communication and updates. Yes, work was always done on time and communication was very prompt.
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Outsourced Administrative Support for Clean Energy Company
5.0 May 16, 2023We have streamlined our project packages and are now consistently delivering on time project closeout documentation. The general administrative support has been invaluable in giving our executives precious time back to focus on the things that are really important to our business!
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VA Services for Private Counselling Practice
5.0 Dec 4, 2022Tara worked efficiently and was able to get all the tasks done in a timely manner.
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Industry Experience
Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.Was this helpful?
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UndisclosedUndisclosed50 - 249Edmonton, Canada
Services provided
70% Document Digitization & Management10% Back Office Outsourcing10% Business Consulting +1 service10% TranscriptionSee all 4 projectsConsentia Inc. is a records management company specializing in document digitization and secure disposal services. Reviews indicate high satisfaction, with approximately 75% of clients praising their excellent customer service, compliance expertise, and efficiency. Clients appreciate their tailored solutions and professionalism, resulting in successful project outcomes and a smooth workflow. Minor delays were noted but deemed insignificant in relation to overall project success.
Reviews mention Great project management
Clients commend Consentia Inc. for their exemplary project management, noting a thorough needs analysis and a straightforward project plan that met all deliverables. One client highlighted their excellent communication and knowledgeable staff, emphasizing that the company's expertise saved them from potential headaches in a complex project. Although there was a minor delay of two days on a two-month project, the overall sentiment reflects strong satisfaction with their timely and effective execution.-
Document Management for Construction Company
5.0 Jan 10, 2024Excellent. They did a good needs analysis and based on this developed a simple project plan and the results met the agreed upon deliverables.
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Industry Experience
Consentia Inc. has demonstrated expertise across multiple industries, including Hospitality & Leisure, Construction, Nonprofit, and Real Estate. Clients commend their strong customer service, efficient project management, and ability to ensure compliance with industry regulations. In Hospitality, they effectively digitized and organized files, while in Construction, they successfully scanned and categorized documents. Nonprofits appreciated their thorough document destruction services, and Real Estate clients valued their compliance-focused solutions. Overall, Consentia Inc. is well-suited for projects requiring meticulous records management and digitization.
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Hospitality & leisure Construction Nonprofit Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Consentia Inc.'s strong value for money, noting that their pricing is competitive and aligned with the quality of service provided. For instance, a General Manager appreciated the 'good value for cost' and exceptional customer service, while a construction President mentioned that the cost was comparable to others but with superior service. Overall, the sentiment reflects satisfaction with the company's pricing and the efficiency of their services.Was this helpful?
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Services provided
35% Business Continuity Management35% Call Center Services15% Building Security Services +1 service15% Business ConsultingSee all 2 projectsThe CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.
Reviews mention Results-oriented
The CommAlert Group has received overwhelmingly positive feedback regarding their results-oriented approach. Clients noted significant improvements in client acquisition, with one stating, "We’ve gotten more clients than ever with CommAlert’s solutions." Their commitment to professionalism and proactive communication was highlighted, particularly through their Account Manager, Jessica, who ensured a positive experience. Overall, clients appreciate their ability to exceed expectations and deliver effective solutions, reinforcing their strong results-driven reputation.-
Call Center Services For Digital Marketing Agency
5.0 Jan 31, 2022We’ve gotten more clients than ever with CommAlert’s solutions. Inbound calls are the key to our business and they do a phenomenal job capturing them effectively. They’re always happy to go above and beyond. The job duties sheet is simply a baseline of service – they’ve always go to the next level to deliver results and service.
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Industry Experience
The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing SoftwareWas this helpful?
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CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.Was this helpful?
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$100,000+Undisclosed10,000+Serves AlbertaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves AlbertaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Big Outsource, highlighting significant improvements in operational efficiency and client satisfaction. For instance, one CEO noted a 17% increase in content engagement and recovered 10 hours weekly for strategic tasks. Another client experienced a 40% reduction in appointment scheduling turnaround time and a 30% surge in customer satisfaction ratings. Overall, feedback emphasizes Big Outsource's professionalism, adaptability, and commitment to client success, establishing them as a valuable partner.-
Data Entry for E-Commerce Company
5.0 Jul 26, 2023Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Call Center Services for Logistics Company
5.0 Jul 23, 2023The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.
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Virtual Assistant for IT Co
5.0 Jun 12, 2025Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves AlbertaServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
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Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$1,000+Undisclosed2 - 9Calgary, Canada
Services provided
50% Email Marketing50% Sales OutsourcingSee all 2 projectsRoyal Genix is a digital marketing and lead generation company known for its exceptional project management and customer-focused service. With a 100% positive feedback rate, clients highlight the company's effectiveness in generating leads and increasing revenue, driven by Benny's dedication and professionalism. Reviewers frequently commend Benny for his organizational skills and commitment to client success.
Industry Experience
Royal Genix has demonstrated significant expertise in the construction and software industries. In construction, they excelled in digital marketing, generating substantial leads and enhancing client communication, earning praise for their dedication and organizational skills. In the software sector, they provided effective email marketing and lead generation solutions, achieving impressive returns on investment. Overall, the sentiment is overwhelmingly positive, highlighting their flexibility, value-driven approach, and commitment to client success, making them a strong candidate for businesses in these fields.
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Construction SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Royal Genix for their competitive pricing and exceptional value for money. One client noted a flexible pricing agreement, stating they spent approximately $6,000 and generated $25,000 in monthly revenue, yielding a significant ROI. Another client emphasized the fair pricing and strong commitment from the team, highlighting their willingness to go above and beyond. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$75,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
50% Custom Software Development15% Document Digitization & Management15% Mobile App Development +2 services10% Blockchain10% Enterprise App ModernizationSee all 2 projectsOlyras Inc is a digital strategy consultancy specializing in branding, inbound marketing, website development, SEO, and AI integration. They received overwhelmingly positive feedback, with clients noting an 82% increase in organic traffic and a 40% reduction in website bounce rates. Reviewers consistently praised their project management and responsiveness, with no areas for improvement mentioned.
Industry Experience
Olyras Inc has received positive feedback particularly in the financial services industry, with clients praising their expertise in digital strategy, branding, and inbound marketing. Notable strengths include effective SEO implementation, user engagement enhancement, and responsive project management. Their tailored approach delivers measurable results, such as increased website traffic and lead generation. This indicates that Olyras Inc is well-suited for clients in the financial services sector seeking to strengthen their digital presence.
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Financial servicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have highlighted Olyras Inc's competitive pricing as a significant factor in their selection, noting that it fit within their budgets while delivering high-quality results. One CEO remarked on the alignment of company values and the great team, reinforcing the perception of value for money. Overall, the sentiment towards Olyras Inc's cost-effectiveness is positive, with clients appreciating the substantial return on investment through increased traffic and engagement.Was this helpful?
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$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
40% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingGlobal Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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$5,000+Undisclosed2 - 9Calgary, Canada
Services provided
30% Business Consulting20% Sales Outsourcing10% Account-Based Marketing +4 services10% Content Marketing10% Demand Generation Marketing10% Market Research10% Marketing StrategySee all 1 projectsGrow and Scale is a competitive intelligence and sales enablement company noted for its detailed technical feature breakdowns and marketing analysis. Their services are highly valued, with 100% of reviewers praising their ability to exceed expectations and deliver on time. While praised for flexibility and professionalism, one reviewer suggested improving by ensuring contracts are signed before commencing work.
Industry Experience
Grow and Scale has demonstrated strong expertise in the Software industry, delivering exceptional competitive intelligence and market analysis for clients. Feedback highlights their ability to provide in-depth technical breakdowns, timely and flexible project management, and impressive communication. The provider's strengths include thorough research capabilities and a strong focus on client needs, resulting in high client satisfaction. Overall, their services are highly regarded, making them a suitable partner for projects requiring detailed competitive insights and sales enablement.
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SoftwareWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised Grow and Scale for their competitive pricing and overall value for money. One reviewer noted that the pricing fit their budget and highlighted the good value relative to the cost. Additionally, the company was recognized for delivering high-quality work on time, often exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
50% IT Managed Services15% Call Center Services15% Web Design +2 services10% Cybersecurity10% Search Engine OptimizationSee all 1 projectsWise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.
Industry Experience
Wise IT Inc. has demonstrated notable expertise in the Arts, Entertainment, and Music sector, providing ongoing IT support and quick problem resolution for small businesses without dedicated IT departments. Clients appreciate their reliability, meticulousness, and ability to present tailored solutions at various price points. Overall sentiment is highly positive, indicating that they are a strong fit for companies seeking dependable IT services in this industry.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Wise IT Inc.'s pricing and value for money, noting their flexibility in offering solutions at various price points. One client highlighted a monthly investment ranging from $500 to $2,000, emphasizing the reliable service received in return. Overall, the sentiment is positive, with clients appreciating the quick response times and tailored solutions, reinforcing the company's worth relative to its costs.Was this helpful?
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Edmonton, Canada
Services provided
80% Call Center Services10% Back Office Outsourcing10% Business ConsultingIn Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Calgary, Canada
Services provided
80% Document Digitization & Management20% Commercial Property ManagementBest Shredding is a Document Digitization & Management company. The Calgary, Canada-based team provides Document Digitization & Management and Commercial Property Management.
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Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
100% Call Center ServicesJump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
80% Call Center Services20% Back Office OutsourcingCall center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr2 - 9Edmonton, Canada
Services provided
30% Market Research20% Direct Marketing20% Sales Outsourcing +4 services10% Call Center Services10% Customer Service Outsourcing5% Email Marketing5% Marketing StrategyKroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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$5,000+< $25 / hr10 - 49Calgary, Canada
Services provided
65% Business Consulting35% Sales OutsourcingRAINMAKERS BUSINESS SOLUTIONS is a Business Consulting company. Their team is based in Calgary, Canada. The firm offers Business Consulting and Sales Outsourcing.
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Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Services provided
10% Customer Service Outsourcing10% Document Digitization & Management10% Event Marketing +13 services10% Print Design5% Back Office Outsourcing5% Branding5% Business Consulting5% Call Center Services5% Commercial Property Management5% E-Commerce Development5% Graphic Design5% Logo5% Other Digital Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentThe Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
20% Cloud Consulting & SI20% IT Managed Services15% Cybersecurity +4 services15% Document Digitization & Management10% Business Consulting10% IT Strategy Consulting10% Other IT Consulting and SIKonica Minolta Business Solutions Canada is a Calgary, Canada-based cloud consulting & SI company. They specialize in cloud consulting & SI and IT managed services and were launched in 2003.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Document Digitization & ManagementFounded in 2004, ERA is a Document Digitization & Management company. The midsize team provides Document Digitization & Management.
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$10,000+< $25 / hr10 - 49Calgary, Canada
Services provided
20% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Robotics Process Automation10% Staffing5% AI Consulting5% AI DevelopmentKorfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr50 - 249Calgary, Canada
Services provided
100% Call Center ServicesSee all 3 projectsTelelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.
Reviews mention Personable
Clients consistently highlight Telelink's personable approach, noting their responsiveness and ease of collaboration. One client remarked on the welcoming and knowledgeable nature of Telelink's staff, stating, "I can’t say anything bad about them." Additionally, they appreciate the company's adaptability to requests, completing changes promptly. Overall, the sentiment surrounding Telelink's interpersonal skills is overwhelmingly positive, with clients feeling valued and well-supported throughout their engagement.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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Industry Experience
Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.Was this helpful?
See All Locations (2)Calgary, Canada
8500 Macleod Trail Southeast
Calgary, Canada T2H 2N121 - 30
1-403-571-0600
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UndisclosedUndisclosed10 - 49Edmonton, Canada
Services provided
100% Call Center ServicesSelect Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
100% Document Digitization & ManagementEnviroShred, a Document Digitization & Management company, provides Document Digitization & Management. The company is in Calgary, Canada and Edmonton, Canada.
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UndisclosedUndisclosed10 - 49Lethbridge, Canada
Services provided
100% Document Digitization & ManagementLethbridge Mobile Shredding, a small Document Digitization & Management company, is in Lethbridge, Canada. The team provides Document Digitization & Management.
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Undisclosed$100 - $149 / hr2 - 9Calgary, Canada
Services provided
60% IT Managed Services20% Call Center Services20% Cloud Consulting & SIAtcom is an IT managed services company. The small Calgary, Canada-based team provides IT managed services and cloud consulting & SI. The company was launched in 2005.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
100% Call Center ServicesMetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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$5,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
20% Mobile App Development15% Call Center Services15% Email Marketing +5 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI DesignMKT Communications is a mobile app development firm launched in 2015. Their services include Mobile App Development and Call Center Services.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
100% Document Digitization & ManagementPULP SHRED is a Document Digitization & Management company. Their team is in Calgary, Canada and offers Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
50% AI Agents30% Conversion Optimization20% Call Center ServicesBluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +3 services15% AI Consulting15% Email Marketing10% Sales Outsourcing360 Media Consulting, a social media marketing agency, was launched in 2019. The small team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
50% Back Office Outsourcing50% Sales OutsourcingBack Office Outsourcing and Sales Outsourcing company OPEN CALL CENTRE was launched in 2018. The team focuses on Back Office Outsourcing and Sales Outsourcing and is in Calgary, Canada.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingCititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
50% Call Center Services35% Back Office Outsourcing15% Customer Service OutsourcingBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Edmonton, Canada
Services provided
45% Accounting35% Back Office Outsourcing15% HR Consulting +1 service5% Call Center ServicesAccounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing.
Read moreSee All Locations (2)Edmonton, Canada
10436 81 Avenue Northwest
Edmonton, Canada T6E 1X62 - 5
5877734644
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Customer Service OutsourcingViiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
80% Staffing10% Back Office Outsourcing10% Call Center ServicesBoost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Calgary, Canada
Services provided
35% Search Engine Optimization25% Web Design20% Advertising +1 service20% Sales OutsourcingEmpire Estates is a SEO agency. They are based in Calgary, Canada and have small team of experts. Their services include Search Engine Optimization and Web Design.
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$10,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
25% Back Office Outsourcing25% HR Consulting10% Business Consulting +8 services5% Advertising5% Branding5% E-Commerce Development5% Ecommerce Marketing5% Email Marketing5% Marketing Strategy5% Media Planning & Buying5% Product DesignUnicorn Talent is a Back Office Outsourcing company. Established in 2022, the team specializes in Back Office Outsourcing and HR Consulting. The firm is based in Calgary, Canada.
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$1,000+< $25 / hr2 - 9Red Deer, Canada
Services provided
100% Back Office OutsourcingLocated in Red Deer, Canada, Alberta Medical Billing is a small Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Airdrie, Canada
Services provided
25% Back Office Outsourcing25% Call Center Services25% Search Engine Optimization +1 service25% Social Media MarketingEstablished in 2022, BMG is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization15% Content Marketing +4 services15% Social Media Marketing10% Customer Service Outsourcing10% Email Marketing10% Web DesignBullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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$5,000+$100 - $149 / hrFreelancerEdmonton, Canada
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Fractional CFO ServicesBusiness Consulting company Sheena Consutling Inc was launched in 2021. The small team focuses on Business Consulting and Back Office Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Calgary, Canada
Services provided
70% E-Commerce Development10% API Development10% Customer Service Outsourcing +1 service10% Web DesignSee all 9 projectsSaucal is a web development company specializing in WooCommerce and WordPress solutions. They have received overwhelmingly positive feedback, with approximately 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients consistently highlight their ability to enhance website performance and solve complex technical challenges, resulting in increased conversions and customer satisfaction. Saucal is commended for being a reliable partner and valued for their knowledgeable and communicative team.
Reviews mention Exceptional results
Clients consistently report exceptional results from Saucal, highlighting their thoroughness and capacity for improvement. One client noted, 'We ended up with a better result than we had ever hoped,' after Saucal enhanced their initial specifications. Another emphasized their responsiveness and flexibility, stating, 'They hit the deadline set by us, which was a very tough one.' Overall, feedback reflects a strong sentiment of satisfaction and a desire for future collaboration.-
Platform Development for Online Fitness Resource
5.0 May 31, 2016Saucal looked at those from an outside perspective, determined what we were trying to achieve, and pieced them together, making significant improvements to our initial specs. We ended up with a better result than we had ever hoped.
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Industry Experience
Saucal has demonstrated expertise across diverse industries, including Financial Services, Manufacturing, Consumer Products, Advertising & Marketing, Arts & Entertainment, and IT Services. Clients praise their responsive communication, project management, and technical acumen, particularly in WooCommerce and WordPress development. The overall sentiment is highly positive, with notable impacts on site performance, customer engagement, and revenue growth. Potential clients in e-commerce, education, and subscription services may find Saucal's offerings especially beneficial.
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Financial services Manufacturing Consumer Products Advertising & marketing Arts, entertainment & music IT Services Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Saucal indicates a strong sentiment regarding their overall cost and value for money. Clients report significant investments, such as $150,000 and $258,000, yet express satisfaction with the outcomes, highlighting Saucal's ability to deliver high-quality solutions. One client emphasized that Saucal consistently over-delivered on expectations, while another noted their transparent pricing and adherence to budgets. Overall, clients appreciate the combination of expertise and responsiveness, leading to a perception of excellent value despite varying investment levels.Was this helpful?
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UndisclosedUndisclosed2 - 9Edmonton, Canada
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentVstudiozzz is a social media marketing firm. Established in 2010, the agency offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Edmonton, Canada
Services provided
20% Event Management20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingHeadquartered in Edmonton, Canada, Linked Digital Services is a social media marketing company. They specialize in Social Media Marketing and Search Engine Optimization and were launched in 2020.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 8 Alberta BPO Services
-
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.4/40.014.2/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Edmonton, Canada
Ability to deliver
26.5/40.016.4/20 Reviews2.7/10 Clients & Experience7.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$75,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
24.3/40.016.6/20 Reviews1.8/10 Clients & Experience6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
21.9/40.016.2/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Edmonton, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr2 - 9Edmonton, Canada
Ability to deliver
5.8/40.00/20 Reviews1.2/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Ability to deliver
6.4/40.00/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Calgary, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing
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