Top BPO Companies in Alberta
49 Companies
List of the Top Alberta BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Serves AlbertaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Experienced
The feedback regarding TECHSPEED INC highlights their professionalism and extensive experience. Clients appreciate their ability to handle complex data management tasks, such as normalizing and cleaning data for WordPress sites. One client noted their accommodating nature toward project timeline changes and praised their timely delivery of work. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating that TECHSPEED INC exceeds client expectations.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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Zenbooks
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$1,000+$150 - $199 / hr10 - 49Calgary, CanadaServices provided
20% Business Consulting15% Accounting15% Finance & Accounting Outsourcing (FAO) +7 services10% Back Office Outsourcing10% Financial Consulting10% Fractional CFO Services5% Benefits Administration5% Business Valuation Services5% Financial Advising & Planning5% Tax LawSee all 9 projectsZenbooks is an accounting and financial management firm offering services like bookkeeping, tax strategy, payroll, and financial advisory. Across the reviews, 100% of clients commend their responsiveness, timeliness, and ability to align with company culture and values. Some clients suggest improvements in project task visibility and flexibility in pricing. Overall, Zenbooks is recognized for its knowledgeable and personable team, with 83% of reviews highlighting their impressive communication and commitment to client goals.
Industry Experience
Zenbooks has demonstrated its expertise across several industries, including Business Services, Sports, Information Technology, Financial Services, Real Estate, and Hospitality. Clients appreciate their meticulous bookkeeping, responsiveness, and ability to streamline financial processes, leading to timely and accurate reporting. Overall sentiment across these sectors is highly positive, with clients noting the provider's strong cultural fit, professionalism, and commitment to client success, making them a suitable choice for businesses seeking reliable financial management.
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Consulting Real estate Information technology Hospitality & leisure Financial services Sports Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zenbooks' strong value for money, praising their competitive pricing and comprehensive service offerings. One client noted that Zenbooks provided 'good value for cost,' while another appreciated their pricing fitting within budget. Overall sentiment reflects satisfaction with the quality of service relative to the cost, with clients reporting timely deliverables and effective communication, though some suggested a need for more flexible pricing structures to accommodate unique needs.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
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See All Locations (3)Calgary, Canada
840 6 Avenue Southwest
Calgary, Canada T2P 3E51
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 13 projectsSureCall Contact Centers is a call center service provider offering specialized solutions such as customer service, overflow call handling, and support for diverse industries. Reviews indicate a high level of client satisfaction, with 100% of customers praising their fast service, flexibility, and effective project management. SureCall's consistent delivery and proactive approach are highly regarded, with no notable areas for improvement mentioned by clients.
Reviews mention Flexible
The sentiment around flexibility in client feedback is overwhelmingly positive. One client noted SureCall's 'willingness to work with us on fluctuating deadlines,' showcasing their adaptability. Another highlighted their 'commitment to being our partner rather than just a service provider,' emphasizing responsiveness to evolving needs. Overall, clients appreciate SureCall's ability to adjust quickly and effectively, reinforcing their reputation as a flexible and reliable service provider.-
Call Center Services for Contractor & Risk Mgmt Company
5.0 May 9, 2024They’re great at being flexible and providing ongoing feedback on how things are going throughout the project. I’m impressed with their flexibility in terms of our fluctuating deadlines. They’re willing to work with us on such deadlines.
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BPO & Voice Services for National Hockey Organization
4.0 Nov 13, 2020Our account lead has been terrific on that front as well, being available and flexible. We’ve had so many moving targets and variables with respect to the messaging that we’ve communicated to our members, and they’ve been able to adjust on the fly. Whenever we run into situations that require more immediate support, she provides help within a quick turnaround time.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for SureCall Contact Centers indicates a highly positive client sentiment. One client highlighted their effective management of employee message updates, stating that SureCall delivers on time and provides impressive fast service. The HR manager from Simco Management expressed satisfaction with the ongoing engagement, noting that their needs are being met effectively. Overall, clients appreciate the company's responsiveness and pricing, with no reported areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that SureCall provides excellent value for money, with many highlighting their competitive pricing and effective service delivery. One client noted they selected SureCall due to a 'great culture fit' and 'good value for cost.' Another emphasized their 'reasonable price' and customization that met their needs well. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the costs incurred.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 183 projectsRemote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.
17 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves AlbertaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves AlbertaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +2 services10% Back Office Outsourcing10% Business ConsultingSee all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
Reviews mention Proactive
Clients have consistently highlighted Line One Contact Centres Inc's proactive approach in their service delivery. One client noted their ability to quickly adjust to new technologies and their initiative in understanding the client's operations. They also emphasized the company's responsiveness and organizational excellence, stating that they never have to worry about service quality. Overall, the sentiment reflects confidence in Line One's capability to exceed expectations and adapt to client needs effectively.-
IT Help Desk Services for National Homebuilding Company
4.5 Jan 9, 2023They’ve been able to quickly adjust to new technologies and provide great service regardless of what technology we’re using. They’ve been proactive in learning about our company and how we work. Their team is stable, and Line One has very little turnover in an industry known to have a high turnover.
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Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +1 service15% Content Writing ServicesSee all 12 projectsBitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.
Reviews mention Creative
The overall sentiment regarding BitWide's creativity is positive, with clients highlighting their willingness to experiment with various tactics to achieve better results. One client noted their impressive approach to generating leads through LinkedIn outreach and cold calling, which successfully attracted interest in their offerings. Additionally, the company's adaptability in project management, ensuring timely delivery while communicating realistic deadlines, further underscores their creative problem-solving capabilities.-
Sales Outsourcing for ERP & BI Company
5.0 Nov 2, 2023Their willingness to try different tactics in order to deliver and achieve greater results was impressive.
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Industry Experience
BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
45% Back Office Outsourcing20% Customer Service Outsourcing20% Social Media Marketing +1 service15% TranscriptionSee all 15 projectsVirtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.
Reviews mention Efficient
Clients have consistently praised Virtual Gurus for their efficiency in delivering services. One client highlighted that Tara H. 'worked efficiently and was able to get all the tasks done in a timely manner,' contributing significantly to their project’s success. Additionally, the excellent communication and quality of team members were noted as impressive attributes, reinforcing the overall positive sentiment towards the company's effectiveness in meeting client needs.-
VA Services for Private Counselling Practice
5.0 Dec 4, 2022Tara worked efficiently and was able to get all the tasks done in a timely manner.
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Industry Experience
Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.Was this helpful?
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UndisclosedUndisclosed50 - 249Edmonton, Canada
Services provided
70% Document Digitization & Management10% Back Office Outsourcing10% Business Consulting +1 service10% TranscriptionSee all 4 projectsConsentia Inc. is a records management company specializing in document digitization and secure disposal services. Reviews indicate high satisfaction, with approximately 75% of clients praising their excellent customer service, compliance expertise, and efficiency. Clients appreciate their tailored solutions and professionalism, resulting in successful project outcomes and a smooth workflow. Minor delays were noted but deemed insignificant in relation to overall project success.
Reviews mention Proactive
Clients have consistently praised Consentia Inc. for their proactive approach throughout the project lifecycle. One client noted how the team was diligent in understanding their needs and actively sought answers to any questions that arose, ensuring minimal gaps in project execution. Additionally, the clear communication and regular updates provided by their team were highlighted as key factors in maintaining workflow efficiency. Overall, the sentiment reflects a strong appreciation for their initiative and responsiveness.-
Scanning & Records Mngmt Consult for Boutique Brokerage
5.0 Dec 12, 2022They worked extremely hard to understand our needs and were extremely cognizant and comfortable of the compliance and regulatory requirements we had. If they had any questions they proactively found answers. We could press go on the next phase of our project tomorrow with few gaps.
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Industry Experience
Consentia Inc. has demonstrated expertise across multiple industries, including Hospitality & Leisure, Construction, Nonprofit, and Real Estate. Clients commend their strong customer service, efficient project management, and ability to ensure compliance with industry regulations. In Hospitality, they effectively digitized and organized files, while in Construction, they successfully scanned and categorized documents. Nonprofits appreciated their thorough document destruction services, and Real Estate clients valued their compliance-focused solutions. Overall, Consentia Inc. is well-suited for projects requiring meticulous records management and digitization.
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Hospitality & leisure Construction Nonprofit Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Consentia Inc.'s strong value for money, noting that their pricing is competitive and aligned with the quality of service provided. For instance, a General Manager appreciated the 'good value for cost' and exceptional customer service, while a construction President mentioned that the cost was comparable to others but with superior service. Overall, the sentiment reflects satisfaction with the company's pricing and the efficiency of their services.Was this helpful?
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Services provided
35% Business Continuity Management35% Call Center Services15% Building Security Services +1 service15% Business ConsultingSee all 2 projectsThe CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.
Reviews mention Innovative
The CommAlert Group has received positive feedback regarding their innovative approach, particularly in developing proprietary platforms that enhance service delivery. Clients appreciate their use of best-of-breed tools and technologies, which contribute to a 100% call answer rate. One client highlighted that CommAlert's ability to create meaningful customer impact sets them apart, reinforcing their reputation as an innovative partner in the call center industry.-
Call Center Services for Software & Development Agency
5.0 Jan 10, 2022The CommAlert team uses best-of-breed tools and technologies, including developing their own platforms to change the marketplace.
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Industry Experience
The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves AlbertaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+Serves AlbertaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves AlbertaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Transparent
Clients have praised Big Outsource for their transparency and proactive communication throughout the project. One client highlighted their 'outstanding project management' and noted that responses to needs were 'quick,' emphasizing appreciation for their transparency. Overall, the sentiment reflects a strong alignment with the company's values, leading to improved customer satisfaction and efficient service delivery.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+Undisclosed2 - 9Calgary, Canada
Services provided
50% Email Marketing50% Sales OutsourcingSee all 2 projectsRoyal Genix is a digital marketing and lead generation company known for its exceptional project management and customer-focused service. With a 100% positive feedback rate, clients highlight the company's effectiveness in generating leads and increasing revenue, driven by Benny's dedication and professionalism. Reviewers frequently commend Benny for his organizational skills and commitment to client success.
Industry Experience
Royal Genix has demonstrated significant expertise in the construction and software industries. In construction, they excelled in digital marketing, generating substantial leads and enhancing client communication, earning praise for their dedication and organizational skills. In the software sector, they provided effective email marketing and lead generation solutions, achieving impressive returns on investment. Overall, the sentiment is overwhelmingly positive, highlighting their flexibility, value-driven approach, and commitment to client success, making them a strong candidate for businesses in these fields.
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Construction SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Royal Genix for their competitive pricing and exceptional value for money. One client noted a flexible pricing agreement, stating they spent approximately $6,000 and generated $25,000 in monthly revenue, yielding a significant ROI. Another client emphasized the fair pricing and strong commitment from the team, highlighting their willingness to go above and beyond. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$75,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
50% Custom Software Development15% Document Digitization & Management15% Mobile App Development +2 services10% Blockchain10% Enterprise App ModernizationSee all 2 projectsOlyras Inc is a digital strategy consultancy specializing in branding, inbound marketing, website development, SEO, and AI integration. They received overwhelmingly positive feedback, with clients noting an 82% increase in organic traffic and a 40% reduction in website bounce rates. Reviewers consistently praised their project management and responsiveness, with no areas for improvement mentioned.
Industry Experience
Olyras Inc has received positive feedback particularly in the financial services industry, with clients praising their expertise in digital strategy, branding, and inbound marketing. Notable strengths include effective SEO implementation, user engagement enhancement, and responsive project management. Their tailored approach delivers measurable results, such as increased website traffic and lead generation. This indicates that Olyras Inc is well-suited for clients in the financial services sector seeking to strengthen their digital presence.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Olyras Inc's competitive pricing as a significant factor in their selection, noting that it fit within their budgets while delivering high-quality results. One CEO remarked on the alignment of company values and the great team, reinforcing the perception of value for money. Overall, the sentiment towards Olyras Inc's cost-effectiveness is positive, with clients appreciating the substantial return on investment through increased traffic and engagement.Was this helpful?
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What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves AlbertaServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
Reviews mention High-quality work
Clients consistently praise Remote Team Solutions for delivering high-quality work. For instance, one client highlighted the 'excellent' virtual assistant provided, noting that all tasks were accomplished efficiently. Another client emphasized the 'exceptional talent' sourced through their meticulous recruitment process, which not only met skill requirements but also aligned with company culture. Overall, the sentiment reflects a strong appreciation for the professionalism, dedication, and exceptional quality of service offered by Remote Team Solutions.-
Virtual Assistant Support for Law Firm
4.5 May 27, 2025The assistant accomplishes all the tasks I give her. Quality of the work was what I found most impressive or unique about this company.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on Remote Team Solutions highlights their effective project management and ability to deliver quality outcomes. A client noted that their team expedited policy issuance while maintaining high standards. They appreciated the flexibility in managing their team and reported satisfaction with communication methods. Overall, sentiment is positive, with the client expressing no significant areas for improvement, indicating confidence in Remote Team Solutions' capabilities.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
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$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
40% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingGlobal Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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$5,000+Undisclosed2 - 9Calgary, Canada
Services provided
30% Business Consulting20% Sales Outsourcing10% Account-Based Marketing +4 services10% Content Marketing10% Demand Generation Marketing10% Market Research10% Marketing StrategySee all 1 projectsGrow and Scale is a competitive intelligence and sales enablement company noted for its detailed technical feature breakdowns and marketing analysis. Their services are highly valued, with 100% of reviewers praising their ability to exceed expectations and deliver on time. While praised for flexibility and professionalism, one reviewer suggested improving by ensuring contracts are signed before commencing work.
Industry Experience
Grow and Scale has demonstrated strong expertise in the Software industry, delivering exceptional competitive intelligence and market analysis for clients. Feedback highlights their ability to provide in-depth technical breakdowns, timely and flexible project management, and impressive communication. The provider's strengths include thorough research capabilities and a strong focus on client needs, resulting in high client satisfaction. Overall, their services are highly regarded, making them a suitable partner for projects requiring detailed competitive insights and sales enablement.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Grow and Scale for their competitive pricing and overall value for money. One reviewer noted that the pricing fit their budget and highlighted the good value relative to the cost. Additionally, the company was recognized for delivering high-quality work on time, often exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
50% IT Managed Services15% Call Center Services15% Web Design +2 services10% Cybersecurity10% Search Engine OptimizationSee all 1 projectsWise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.
Industry Experience
Wise IT Inc. has demonstrated notable expertise in the Arts, Entertainment, and Music sector, providing ongoing IT support and quick problem resolution for small businesses without dedicated IT departments. Clients appreciate their reliability, meticulousness, and ability to present tailored solutions at various price points. Overall sentiment is highly positive, indicating that they are a strong fit for companies seeking dependable IT services in this industry.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Wise IT Inc.'s pricing and value for money, noting their flexibility in offering solutions at various price points. One client highlighted a monthly investment ranging from $500 to $2,000, emphasizing the reliable service received in return. Overall, the sentiment is positive, with clients appreciating the quick response times and tailored solutions, reinforcing the company's worth relative to its costs.Was this helpful?
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Edmonton, Canada
Services provided
80% Call Center Services10% Back Office Outsourcing10% Business ConsultingIn Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Calgary, Canada
Services provided
80% Document Digitization & Management20% Commercial Property ManagementBest Shredding is a Document Digitization & Management company. The Calgary, Canada-based team provides Document Digitization & Management and Commercial Property Management.
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Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
100% Call Center ServicesJump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
80% Call Center Services20% Back Office OutsourcingCall center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr2 - 9Edmonton, Canada
Services provided
30% Market Research20% Direct Marketing20% Sales Outsourcing +4 services10% Call Center Services10% Customer Service Outsourcing5% Email Marketing5% Marketing StrategyKroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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$5,000+< $25 / hr10 - 49Calgary, Canada
Services provided
65% Business Consulting35% Sales OutsourcingRAINMAKERS BUSINESS SOLUTIONS is a Business Consulting company. Their team is based in Calgary, Canada. The firm offers Business Consulting and Sales Outsourcing.
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Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Services provided
10% Customer Service Outsourcing10% Document Digitization & Management10% Event Marketing +13 services10% Print Design5% Back Office Outsourcing5% Branding5% Business Consulting5% Call Center Services5% Commercial Property Management5% E-Commerce Development5% Graphic Design5% Logo5% Other Digital Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentThe Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
20% Cloud Consulting & SI20% IT Managed Services15% Cybersecurity +4 services15% Document Digitization & Management10% Business Consulting10% IT Strategy Consulting10% Other IT Consulting and SIKonica Minolta Business Solutions Canada is a Calgary, Canada-based cloud consulting & SI company. They specialize in cloud consulting & SI and IT managed services and were launched in 2003.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Document Digitization & ManagementFounded in 2004, ERA is a Document Digitization & Management company. The midsize team provides Document Digitization & Management.
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$10,000+< $25 / hr10 - 49Calgary, Canada
Services provided
20% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Robotics Process Automation10% Staffing5% AI Consulting5% AI DevelopmentKorfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr50 - 249Calgary, Canada
Services provided
100% Call Center ServicesSee all 3 projectsTelelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.
Reviews mention Easy to work with
Clients express a high level of satisfaction regarding the ease of collaboration with Telelink. One reviewer noted that the staff is 'incredibly personable' and 'responsive,' emphasizing their willingness to implement changes promptly. Another client highlighted the welcoming nature and knowledge of the call center staff. Overall, feedback indicates that Telelink is not only easy to work with but also accommodating, even during holidays, reinforcing a strong sentiment of reliability and professionalism.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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Industry Experience
Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.Was this helpful?
See All Locations (2)Calgary, Canada
8500 Macleod Trail Southeast
Calgary, Canada T2H 2N121 - 30
1-403-571-0600
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UndisclosedUndisclosed10 - 49Edmonton, Canada
Services provided
100% Call Center ServicesSelect Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
100% Document Digitization & ManagementEnviroShred, a Document Digitization & Management company, provides Document Digitization & Management. The company is in Calgary, Canada and Edmonton, Canada.
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UndisclosedUndisclosed10 - 49Lethbridge, Canada
Services provided
100% Document Digitization & ManagementLethbridge Mobile Shredding, a small Document Digitization & Management company, is in Lethbridge, Canada. The team provides Document Digitization & Management.
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Undisclosed$100 - $149 / hr2 - 9Calgary, Canada
Services provided
60% IT Managed Services20% Call Center Services20% Cloud Consulting & SIAtcom is an IT managed services company. The small Calgary, Canada-based team provides IT managed services and cloud consulting & SI. The company was launched in 2005.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
100% Call Center ServicesMetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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$5,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
20% Mobile App Development15% Call Center Services15% Email Marketing +5 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI DesignMKT Communications is a mobile app development firm launched in 2015. Their services include Mobile App Development and Call Center Services.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
100% Document Digitization & ManagementPULP SHRED is a Document Digitization & Management company. Their team is in Calgary, Canada and offers Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
50% AI Agents30% Conversion Optimization20% Call Center ServicesBluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +3 services15% AI Consulting15% Email Marketing10% Sales Outsourcing360 Media Consulting, a social media marketing agency, was launched in 2019. The small team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
50% Back Office Outsourcing50% Sales OutsourcingBack Office Outsourcing and Sales Outsourcing company OPEN CALL CENTRE was launched in 2018. The team focuses on Back Office Outsourcing and Sales Outsourcing and is in Calgary, Canada.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingCititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
50% Call Center Services35% Back Office Outsourcing15% Customer Service OutsourcingBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Edmonton, Canada
Services provided
45% Accounting35% Back Office Outsourcing15% HR Consulting +1 service5% Call Center ServicesAccounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing.
Read moreSee All Locations (2)Edmonton, Canada
10436 81 Avenue Northwest
Edmonton, Canada T6E 1X62 - 5
5877734644
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Customer Service OutsourcingViiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Back Office OutsourcingBased in Calgary, Canada, Helia Technologies is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
80% Staffing10% Back Office Outsourcing10% Call Center ServicesBoost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Calgary, Canada
Services provided
35% Search Engine Optimization25% Web Design20% Advertising +1 service20% Sales OutsourcingEmpire Estates is a SEO agency. They are based in Calgary, Canada and have small team of experts. Their services include Search Engine Optimization and Web Design.
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$10,000+$100 - $149 / hr2 - 9Calgary, Canada
Services provided
25% Back Office Outsourcing25% HR Consulting10% Business Consulting +8 services5% Advertising5% Branding5% E-Commerce Development5% Ecommerce Marketing5% Email Marketing5% Marketing Strategy5% Media Planning & Buying5% Product DesignUnicorn Talent is a Back Office Outsourcing company. Established in 2022, the team specializes in Back Office Outsourcing and HR Consulting. The firm is based in Calgary, Canada.
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$1,000+< $25 / hr2 - 9Red Deer, Canada
Services provided
100% Back Office OutsourcingLocated in Red Deer, Canada, Alberta Medical Billing is a small Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Airdrie, Canada
Services provided
25% Back Office Outsourcing25% Call Center Services25% Search Engine Optimization +1 service25% Social Media MarketingEstablished in 2022, BMG is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization15% Content Marketing +4 services15% Social Media Marketing10% Customer Service Outsourcing10% Email Marketing10% Web DesignBullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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$5,000+$100 - $149 / hrFreelancerEdmonton, Canada
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Fractional CFO ServicesBusiness Consulting company Sheena Consutling Inc was launched in 2021. The small team focuses on Business Consulting and Back Office Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Calgary, Canada
Services provided
70% E-Commerce Development10% API Development10% Customer Service Outsourcing +1 service10% Web DesignSee all 9 projectsSaucal is a web development company specializing in WooCommerce and WordPress solutions. They have received overwhelmingly positive feedback, with approximately 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients consistently highlight their ability to enhance website performance and solve complex technical challenges, resulting in increased conversions and customer satisfaction. Saucal is commended for being a reliable partner and valued for their knowledgeable and communicative team.
Reviews mention Knowledgeable
Clients consistently praise Saucal for their extensive knowledge and expertise, particularly in WooCommerce and website maintenance. One client highlighted the thorough, knowledgeable, and creative support provided by team member Kostas during complex development challenges. Another client noted their impressive ability to remember past issues and provide context, which enhances communication. Overall, the sentiment regarding Saucal's knowledge is highly positive, with clients feeling confident in their capabilities and the solutions they offer.-
WooCommerce Module Dev for Global Payment Processing Co
5.0 May 7, 2024Overall, Kostas has been thorough, knowledgeable, and creative. He has understood merchants' requests and tried to weigh them with WooCommerce and payment best practices. He has also worked with us to find a common solution for every issue, so he has been great at his role. They're experts in WooCommerce, so allow them to do their job and share their knowledge as best as possible.
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WordPress Maintenance for Robotics Manufacturing Company
5.0 Oct 10, 2017Also, they've recommended some awesome tools for us to use for our business. Jilt is a great cart recovery email system that we use now that they recommend. They know the space really well. They've also introduced us to another marketing firm that we need to take advantage of.
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Industry Experience
Saucal has demonstrated expertise across diverse industries, including Financial Services, Manufacturing, Consumer Products, Advertising & Marketing, Arts & Entertainment, and IT Services. Clients praise their responsive communication, project management, and technical acumen, particularly in WooCommerce and WordPress development. The overall sentiment is highly positive, with notable impacts on site performance, customer engagement, and revenue growth. Potential clients in e-commerce, education, and subscription services may find Saucal's offerings especially beneficial.
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Financial services Manufacturing Consumer Products Advertising & marketing Arts, entertainment & music IT Services Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Saucal indicates a strong sentiment regarding their overall cost and value for money. Clients report significant investments, such as $150,000 and $258,000, yet express satisfaction with the outcomes, highlighting Saucal's ability to deliver high-quality solutions. One client emphasized that Saucal consistently over-delivered on expectations, while another noted their transparent pricing and adherence to budgets. Overall, clients appreciate the combination of expertise and responsiveness, leading to a perception of excellent value despite varying investment levels.Was this helpful?
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UndisclosedUndisclosed2 - 9Edmonton, Canada
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentVstudiozzz is a social media marketing firm. Established in 2010, the agency offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Edmonton, Canada
Services provided
20% Event Management20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingHeadquartered in Edmonton, Canada, Linked Digital Services is a social media marketing company. They specialize in Social Media Marketing and Search Engine Optimization and were launched in 2020.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 8 Alberta BPO Services
-
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.6/40.014.4/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Edmonton, Canada
Ability to deliver
26.5/40.016.4/20 Reviews2.7/10 Clients & Experience7.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$75,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
24.3/40.016.6/20 Reviews1.8/10 Clients & Experience6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
21.9/40.016.2/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$100 - $149 / hr2 - 9Calgary, Canada
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Edmonton, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr2 - 9Edmonton, Canada
Ability to deliver
5.8/40.00/20 Reviews1.2/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Ability to deliver
6.4/40.00/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Calgary, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing
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