Top BPO Companies in Alberta

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alberta

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Alberta

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Efficient
Clients consistently commend TechSpeed LLC for their efficiency in project execution. One Executive Director noted their capability to manage complex data entry for nearly 5,000 records with minimal errors, emphasizing their timely completion and excellent communication. Another client praised TechSpeed for delivering a comprehensive research report rapidly and at a competitive price. Overall, the sentiment reflects a high level of satisfaction with TechSpeed's organizational skills and commitment to error-free results.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alberta

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall Contact Centers is a call center service provider offering specialized solutions such as customer service, overflow call handling, and support for diverse industries. Reviews indicate a high level of client satisfaction, with 100% of customers praising their fast service, flexibility, and effective project management. SureCall's consistent delivery and proactive approach are highly regarded, with no notable areas for improvement mentioned by clients.

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Reviews mention Great project management
Clients have consistently praised SureCall for their exceptional project management skills. One client noted their 'fantastic' organization and communication, highlighting how the team keeps them informed and ensures smooth operations. Another client emphasized their flexibility and responsiveness, stating that issues are addressed promptly. Overall, the sentiment reflects a strong appreciation for SureCall's ability to manage projects effectively and maintain a collaborative partnership.

Call Center Services for Contractor & Risk Mgmt Company

5.0 May 9, 2024

Their project management is great. They’re great at being flexible and providing ongoing feedback on how things are going throughout the project. As a result, working with them has been easy. Whenever we have to escalate something, they’re responsive — we’ve dealt with everyone from their team from the director to their client manager, and everyone’s been great.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for SureCall Contact Centers reflect a high level of client satisfaction, particularly regarding their timely and efficient service. One client noted their effectiveness in managing employee messages, stating, 'SureCall Contact Centers has been great so far,' and praised their punctuality in project delivery. Overall, clients appreciate the value for money and express confidence in the company's capabilities, with no significant areas for improvement identified.
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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Canada

Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5
101 - 150

18773100088

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

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Reviews mention Reasonable pricing
Clients have consistently praised Line One Contact Centres Inc for their reasonable pricing, highlighting that they deliver great service for a cost-effective rate. One client noted, 'They deliver great service and do everything for a reasonable price,' indicating satisfaction with the value received. Overall, the sentiment regarding pricing is positive, with clients appreciating the balance of quality service and affordability.

IT Help Desk Services for National Homebuilding Company

4.5 Jan 9, 2023

Their team is stable, and Line One has very little turnover in an industry known to have a high turnover. They deliver great service and do everything for a reasonable price.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
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Featured

What are Featured Providers?

Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Alberta

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Alberta

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Alberta

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)
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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1 service

15% Content Writing Services

BitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.

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Reviews mention Unique expertise
BitWide demonstrates unique expertise in lead generation and business development, as highlighted by a client who praised their deep understanding of industry-specific needs and collaborative approach. The client noted that BitWide exceeded expectations, effectively qualifying leads and contributing to profitability. Their agile response to market changes and commitment to client goals further underscore their specialized skills, leading to a highly positive sentiment regarding their expertise.

Lead Generation for Marketing Consultancy

5.0 Oct 11, 2023

BitWide treated our business relationship as collaborative, that they were fully invested in helping us meet our goals. It was extremely obvious that they are experts in their industry and went out of their way to ensure they represented our business as if they were working directly inside it.
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Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
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Canada (6) India (1) Russia (1) United States (1)
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Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

45% Back Office Outsourcing

20% Customer Service Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.

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Reviews mention Timely
Overall sentiment regarding timeliness at Virtual Gurus is highly positive. Clients consistently noted that tasks were completed promptly and efficiently. For example, one client emphasized that all work was done on time, while another highlighted the timely management of inbox and calendar tasks, achieving zero errors. The responsiveness of assistants, such as Michelle and Tara, was also praised, contributing to smooth project execution and effective communication.

Back-Office Outsourcing for Fundraising Consulting Firm

4.0 Jan 2, 2024

Michelle was able to get my inbox in a much more manageable state. Everything has been done well and in a timely fashion.
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Accounting & Virtual Assistance Services for Mktg Company

5.0 Sep 27, 2023

Getting work done on time. Regular communication and updates. Yes, work was always done on time and communication was very prompt.
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Outsourced Administrative Support for Clean Energy Company

5.0 May 16, 2023

We have streamlined our project packages and are now consistently delivering on time project closeout documentation. The general administrative support has been invaluable in giving our executives precious time back to focus on the things that are really important to our business!
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VA Services for Private Counselling Practice

5.0 Dec 4, 2022

Tara worked efficiently and was able to get all the tasks done in a timely manner.
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Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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Consentia Inc.

5.0 4 reviews

Undisclosed

Undisclosed

50 - 249

Edmonton, Canada

Services provided

70% Document Digitization & Management

10% Back Office Outsourcing

10% Business Consulting +1 service

10% Transcription

Consentia Inc. is a records management company specializing in document digitization and secure disposal services. Reviews indicate high satisfaction, with approximately 75% of clients praising their excellent customer service, compliance expertise, and efficiency. Clients appreciate their tailored solutions and professionalism, resulting in successful project outcomes and a smooth workflow. Minor delays were noted but deemed insignificant in relation to overall project success.

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Reviews mention Proactive
Clients have consistently praised Consentia Inc. for their proactive approach throughout the project lifecycle. One client noted how the team was diligent in understanding their needs and actively sought answers to any questions that arose, ensuring minimal gaps in project execution. Additionally, the clear communication and regular updates provided by their team were highlighted as key factors in maintaining workflow efficiency. Overall, the sentiment reflects a strong appreciation for their initiative and responsiveness.

Scanning & Records Mngmt Consult for Boutique Brokerage

5.0 Dec 12, 2022

They worked extremely hard to understand our needs and were extremely cognizant and comfortable of the compliance and regulatory requirements we had. If they had any questions they proactively found answers. We could press go on the next phase of our project tomorrow with few gaps.
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Industry Experience

Consentia Inc. has demonstrated expertise across multiple industries, including Hospitality & Leisure, Construction, Nonprofit, and Real Estate. Clients commend their strong customer service, efficient project management, and ability to ensure compliance with industry regulations. In Hospitality, they effectively digitized and organized files, while in Construction, they successfully scanned and categorized documents. Nonprofits appreciated their thorough document destruction services, and Real Estate clients valued their compliance-focused solutions. Overall, Consentia Inc. is well-suited for projects requiring meticulous records management and digitization.
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Hospitality & leisure Construction Nonprofit Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Consentia Inc.'s strong value for money, noting that their pricing is competitive and aligned with the quality of service provided. For instance, a General Manager appreciated the 'good value for cost' and exceptional customer service, while a construction President mentioned that the cost was comparable to others but with superior service. Overall, the sentiment reflects satisfaction with the company's pricing and the efficiency of their services.
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CommAlert

5.0 2 reviews

$50,000+

$150 - $199 / hr

50 - 249

Calgary, Canada

Services provided

35% Business Continuity Management

35% Call Center Services

15% Building Security Services +1 service

15% Business Consulting

The CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.

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Reviews mention High-quality work
The CommAlert Group has received high praise for their high-quality work, particularly in providing exceptional after-hours support and ensuring a 100% call answer rate. Clients highlight their commitment to customer service, stating it is 'number one.' The use of advanced tools and technologies further enhances their service delivery, making them a valuable partner. Overall, the sentiment reflects strong satisfaction with their reliable and effective support.

Call Center Services for Software & Development Agency

5.0 Jan 10, 2022

The CommAlert team uses best-of-breed tools and technologies, including developing their own platforms to change the marketplace.
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Industry Experience

The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.
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Calgary, Canada

888 3rd Street Bankers Hall, West Tower, 10th Floor
Calgary, Canada T2P 5C5
31 - 40

18006137774

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Royal Genix

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Calgary, Canada

Services provided

50% Email Marketing

50% Sales Outsourcing

Royal Genix is a digital marketing and lead generation company known for its exceptional project management and customer-focused service. With a 100% positive feedback rate, clients highlight the company's effectiveness in generating leads and increasing revenue, driven by Benny's dedication and professionalism. Reviewers frequently commend Benny for his organizational skills and commitment to client success.

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Industry Experience

Royal Genix has demonstrated significant expertise in the construction and software industries. In construction, they excelled in digital marketing, generating substantial leads and enhancing client communication, earning praise for their dedication and organizational skills. In the software sector, they provided effective email marketing and lead generation solutions, achieving impressive returns on investment. Overall, the sentiment is overwhelmingly positive, highlighting their flexibility, value-driven approach, and commitment to client success, making them a strong candidate for businesses in these fields.
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Construction Software

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Royal Genix for their competitive pricing and exceptional value for money. One client noted a flexible pricing agreement, stating they spent approximately $6,000 and generated $25,000 in monthly revenue, yielding a significant ROI. Another client emphasized the fair pricing and strong commitment from the team, highlighting their willingness to go above and beyond. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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Canada (1) Turkey (1)

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Alberta

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Flexible
Overall, client feedback reflects a highly positive sentiment regarding Boldr.'s flexibility. Clients noted their ability to adapt strategies and solutions to meet evolving needs, with one stating, "Boldr has been very supportive and flexible with us when it comes to our requests and processes." Another client emphasized their exceptional level of customization, stating that Boldr. understands their specific needs and provides tailored support solutions. This adaptability has been instrumental in fostering successful partnerships across various projects.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re very quick, responsive, and flexible. We primarily communicate over Gmail and Slack. Then, we have regular meetings over Google Meet. Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Alberta

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Olyras Inc

4.8 2 reviews

$75,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

50% Custom Software Development

15% Document Digitization & Management

15% Mobile App Development +2 services

10% Blockchain

10% Enterprise App Modernization

Olyras Inc is a digital strategy consultancy specializing in branding, inbound marketing, website development, SEO, and AI integration. They received overwhelmingly positive feedback, with clients noting an 82% increase in organic traffic and a 40% reduction in website bounce rates. Reviewers consistently praised their project management and responsiveness, with no areas for improvement mentioned.

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Industry Experience

Olyras Inc has received positive feedback particularly in the financial services industry, with clients praising their expertise in digital strategy, branding, and inbound marketing. Notable strengths include effective SEO implementation, user engagement enhancement, and responsive project management. Their tailored approach delivers measurable results, such as increased website traffic and lead generation. This indicates that Olyras Inc is well-suited for clients in the financial services sector seeking to strengthen their digital presence.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have highlighted Olyras Inc's competitive pricing as a significant factor in their selection, noting that it fit within their budgets while delivering high-quality results. One CEO remarked on the alignment of company values and the great team, reinforcing the perception of value for money. Overall, the sentiment towards Olyras Inc's cost-effectiveness is positive, with clients appreciating the substantial return on investment through increased traffic and engagement.
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Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Alberta

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Efficient
The feedback regarding Big Outsource highlights their efficiency in managing administrative processes and back-office operations. Clients noted their project management as highly professional, consistently meeting deadlines and being responsive to specific needs. For instance, one client emphasized the measurable improvement in administrative efficiency and customer satisfaction as a direct result of Big Outsource's efforts. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and noting that the company exceeded expectations.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Alberta

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Helpful
The feedback from the CEO of Media Company highlights a highly positive sentiment regarding Remote Team Solutions. Clients noted their responsiveness and helpfulness, with specific praise for team members, particularly Pedro, who was described as going 'above and beyond' to meet client needs. The overall impression is one of strong support and dedication, leading to a recommendation for their services without any suggested areas for improvement.

Staff Augmentation for Media Company

5.0 Nov 8, 2023

Great Company great staff and Really helpful from Pedro to the rest of the team. They go above and beyond i highly recommend them. Very responsive and really helpful.
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BPO Services for Handicraft Store

5.0 Aug 24, 2022

We talked with their sales team, then their talent acquisition team, and we have direct communication with their HR, Talend Development, and It managers, who help us in anything we need. They really see for our company and our staff. They make sure to provide anything we need and help us with it.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Grow and Scale

5.0 1 review

$5,000+

Undisclosed

2 - 9

Calgary, Canada

Services provided

30% Business Consulting

20% Sales Outsourcing

10% Account-Based Marketing +4 services

10% Content Marketing

10% Demand Generation Marketing

10% Market Research

10% Marketing Strategy

Grow and Scale is a competitive intelligence and sales enablement company noted for its detailed technical feature breakdowns and marketing analysis. Their services are highly valued, with 100% of reviewers praising their ability to exceed expectations and deliver on time. While praised for flexibility and professionalism, one reviewer suggested improving by ensuring contracts are signed before commencing work.

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Industry Experience

Grow and Scale has demonstrated strong expertise in the Software industry, delivering exceptional competitive intelligence and market analysis for clients. Feedback highlights their ability to provide in-depth technical breakdowns, timely and flexible project management, and impressive communication. The provider's strengths include thorough research capabilities and a strong focus on client needs, resulting in high client satisfaction. Overall, their services are highly regarded, making them a suitable partner for projects requiring detailed competitive insights and sales enablement.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Grow and Scale for their competitive pricing and overall value for money. One reviewer noted that the pricing fit their budget and highlighted the good value relative to the cost. Additionally, the company was recognized for delivering high-quality work on time, often exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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Wise IT Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

50% IT Managed Services

15% Call Center Services

15% Web Design +2 services

10% Cybersecurity

10% Search Engine Optimization

Wise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.

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Industry Experience

Wise IT Inc. has demonstrated notable expertise in the Arts, Entertainment, and Music sector, providing ongoing IT support and quick problem resolution for small businesses without dedicated IT departments. Clients appreciate their reliability, meticulousness, and ability to present tailored solutions at various price points. Overall sentiment is highly positive, indicating that they are a strong fit for companies seeking dependable IT services in this industry.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express satisfaction with Wise IT Inc.'s pricing and value for money, noting their flexibility in offering solutions at various price points. One client highlighted a monthly investment ranging from $500 to $2,000, emphasizing the reliable service received in return. Overall, the sentiment is positive, with clients appreciating the quick response times and tailored solutions, reinforcing the company's worth relative to its costs.
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Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Edmonton, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Best Shredding

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Calgary, Canada

Services provided

80% Document Digitization & Management

20% Commercial Property Management

Best Shredding is a Document Digitization & Management company. The Calgary, Canada-based team provides Document Digitization & Management and Commercial Property Management.
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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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Big Sky Call Centers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

80% Call Center Services

20% Back Office Outsourcing

Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Kroll Communications Inc.

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Edmonton, Canada

Services provided

30% Market Research

20% Direct Marketing

20% Sales Outsourcing +4 services

10% Call Center Services

10% Customer Service Outsourcing

5% Email Marketing

5% Marketing Strategy

Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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The Organized Keener

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Calgary, Canada

Services provided

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Event Marketing +13 services

10% Print Design

5% Back Office Outsourcing

5% Branding

5% Business Consulting

5% Call Center Services

5% Commercial Property Management

5% E-Commerce Development

5% Graphic Design

5% Logo

5% Other Digital Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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Konica Minolta Business Solutions Canada

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

20% Cloud Consulting & SI

20% IT Managed Services

15% Cybersecurity +4 services

15% Document Digitization & Management

10% Business Consulting

10% IT Strategy Consulting

10% Other IT Consulting and SI

Konica Minolta Business Solutions Canada is a Calgary, Canada-based cloud consulting & SI company. They specialize in cloud consulting & SI and IT managed services and were launched in 2003.
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ERA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

100% Document Digitization & Management

Founded in 2004, ERA is a Document Digitization & Management company. The midsize team provides Document Digitization & Management.
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Korfshore Inc

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

10% Accounting

10% Back Office Outsourcing +7 services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Robotics Process Automation

10% Staffing

5% AI Consulting

5% AI Development

Korfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Services provided

100% Call Center Services

Telelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.

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Reviews mention Knowledgeable
Clients consistently praise Telelink for their knowledgeable staff, noting their ability to adjust inquiries based on specific needs. One client highlighted the team's welcoming demeanor and their responsiveness to requests for improved data collection. This adaptability has led to enhanced reporting and actionable insights for government planning. Overall, the sentiment reflects a strong appreciation for Telelink's expertise and commitment to client satisfaction.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. I can’t say anything bad about them. They’ve adjusted their questions as we’ve requested, so we can get more details and accurate reporting.
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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Calgary, Canada

8500 Macleod Trail Southeast
Calgary, Canada T2H 2N1
21 - 30

1-403-571-0600

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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooks, Canada

Services provided

100% Call Center Services

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Brooks, Canada

560 Cassils Road East, 2
Brooks, Canada T1R 1M6
1

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EnviroShred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

100% Document Digitization & Management

EnviroShred, a Document Digitization & Management company, provides Document Digitization & Management. The company is in Calgary, Canada and Edmonton, Canada.
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Lethbridge Mobile Shredding

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lethbridge, Canada

Services provided

100% Document Digitization & Management

Lethbridge Mobile Shredding, a small Document Digitization & Management company, is in Lethbridge, Canada. The team provides Document Digitization & Management.
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Atcom

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

60% IT Managed Services

20% Call Center Services

20% Cloud Consulting & SI

Atcom is an IT managed services company. The small Calgary, Canada-based team provides IT managed services and cloud consulting & SI. The company was launched in 2005.
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Edmonton, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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MKT Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

20% Mobile App Development

15% Call Center Services

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

MKT Communications is a mobile app development firm launched in 2015. Their services include Mobile App Development and Call Center Services.
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PULP SHRED

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

100% Document Digitization & Management

PULP SHRED is a Document Digitization & Management company. Their team is in Calgary, Canada and offers Document Digitization & Management.
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360 Media Consulting

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Edmonton, Canada

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +3 services

15% AI Consulting

15% Email Marketing

10% Sales Outsourcing

360 Media Consulting, a social media marketing agency, was launched in 2019. The small team offers Social Media Marketing and Search Engine Optimization.
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OPEN CALL CENTRE

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company OPEN CALL CENTRE was launched in 2018. The team focuses on Back Office Outsourcing and Sales Outsourcing and is in Calgary, Canada.
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Cititel Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Edmonton, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Cititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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Big Sky

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing

Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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It's Your Time Business Services Inc.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Edmonton, Canada

Services provided

45% Accounting

35% Back Office Outsourcing

15% HR Consulting +1 service

5% Call Center Services

Accounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing.
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Edmonton, Canada

10436 81 Avenue Northwest
Edmonton, Canada T6E 1X6
2 - 5

5877734644

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Viiz Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

100% Customer Service Outsourcing

Viiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.
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Helia Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

100% Back Office Outsourcing

Based in Calgary, Canada, Helia Technologies is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Boost Legal Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

80% Staffing

10% Back Office Outsourcing

10% Call Center Services

Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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Empire Estates

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Calgary, Canada

Services provided

35% Search Engine Optimization

25% Web Design

20% Advertising +1 service

20% Sales Outsourcing

Empire Estates is a SEO agency. They are based in Calgary, Canada and have small team of experts. Their services include Search Engine Optimization and Web Design.
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Unicorn Talent

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

25% Back Office Outsourcing

25% HR Consulting

10% Business Consulting +8 services

5% Advertising

5% Branding

5% E-Commerce Development

5% Ecommerce Marketing

5% Email Marketing

5% Marketing Strategy

5% Media Planning & Buying

5% Product Design

Unicorn Talent is a Back Office Outsourcing company. Established in 2022, the team specializes in Back Office Outsourcing and HR Consulting. The firm is based in Calgary, Canada.
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Alberta Medical Billing

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Red Deer, Canada

Services provided

100% Back Office Outsourcing

Located in Red Deer, Canada, Alberta Medical Billing is a small Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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BMG

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Airdrie, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Search Engine Optimization +1 service

25% Social Media Marketing

Established in 2022, BMG is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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Bullseye Digital Marketing

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Edmonton, Canada

Services provided

20% Pay Per Click

20% Search Engine Optimization

15% Content Marketing +4 services

15% Social Media Marketing

10% Customer Service Outsourcing

10% Email Marketing

10% Web Design

Bullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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Sheena Consutling Inc

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Edmonton, Canada

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Fractional CFO Services

Business Consulting company Sheena Consutling Inc was launched in 2021. The small team focuses on Business Consulting and Back Office Outsourcing.
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Saucal

5.0 9 reviews

$10,000+

$150 - $199 / hr

10 - 49

Calgary, Canada

Services provided

70% E-Commerce Development

10% API Development

10% Customer Service Outsourcing +1 service

10% Web Design

Saucal is a web development company specializing in WooCommerce and WordPress solutions. They have received overwhelmingly positive feedback, with approximately 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients consistently highlight their ability to enhance website performance and solve complex technical challenges, resulting in increased conversions and customer satisfaction. Saucal is commended for being a reliable partner and valued for their knowledgeable and communicative team.

See all 9 projects
Reviews mention Transparent
Clients consistently praised SAU-CAL for their transparency throughout the project. One client highlighted that SAU-CAL was candid about any errors, promptly taking responsibility and rectifying issues without additional charges. They appreciated the open communication, noting that SAU-CAL felt like an extension of their team. Overall, the sentiment is overwhelmingly positive, with clients emphasizing the importance of their honest approach and responsiveness in fostering a productive working relationship.

Wordpress Dev for Photography Education Platform

5.0 Oct 6, 2017

I appreciated how candid and honest they were. They were completely transparent. If they did something that caused some random error in the code they didn’t even build, they would tell us immediately and they would just go fix it. Even if it was something that we would never have noticed or known about, they would let us know anyway.
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Industry Experience

Saucal has demonstrated expertise across diverse industries, including Financial Services, Manufacturing, Consumer Products, Advertising & Marketing, Arts & Entertainment, and IT Services. Clients praise their responsive communication, project management, and technical acumen, particularly in WooCommerce and WordPress development. The overall sentiment is highly positive, with notable impacts on site performance, customer engagement, and revenue growth. Potential clients in e-commerce, education, and subscription services may find Saucal's offerings especially beneficial.
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Select Industry to see insights

Financial services Manufacturing Consumer Products Advertising & marketing Arts, entertainment & music IT Services Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on Saucal indicates a strong sentiment regarding their overall cost and value for money. Clients report significant investments, such as $150,000 and $258,000, yet express satisfaction with the outcomes, highlighting Saucal's ability to deliver high-quality solutions. One client emphasized that Saucal consistently over-delivered on expectations, while another noted their transparent pricing and adherence to budgets. Overall, clients appreciate the combination of expertise and responsiveness, leading to a perception of excellent value despite varying investment levels.
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View projects from:

United States (5) Canada (2) Australia (1) Timor-Leste (1)
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Vstudiozzz

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edmonton, Canada

Services provided

20% Email Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

Vstudiozzz is a social media marketing firm. Established in 2010, the agency offers Social Media Marketing and Email Marketing.
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Linked Digital Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edmonton, Canada

Services provided

20% Event Management

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Headquartered in Edmonton, Canada, Linked Digital Services is a social media marketing company. They specialize in Social Media Marketing and Search Engine Optimization and were launched in 2020.
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