Top BPO Companies in Edmonton

Ratings Updated: August 24, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Edmonton, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Edmonton, Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Communicative
Clients have consistently praised Connext for their effective communication and proactive engagement throughout projects. One client highlighted 'frequent touchpoints, great communication and explanations,' which facilitated smooth onboarding and training. Another noted the 'very good and transparent' communication with Connext's team, fostering a strong working relationship. Overall, the sentiment regarding Connext's communicative approach is highly positive, with clients appreciating their responsiveness and dedication to client needs.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co

5.0 Sep 29, 2025

Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Edmonton, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Consentia Inc.

5.0 4 reviews

Undisclosed

Undisclosed

50 - 249

Edmonton, Canada

Services provided

70% Document Digitization & Management

10% Back Office Outsourcing

10% Business Consulting +1 service

10% Transcription

Consentia Inc. is a records management company specializing in document digitization and secure disposal services. Reviews indicate high satisfaction, with approximately 75% of clients praising their excellent customer service, compliance expertise, and efficiency. Clients appreciate their tailored solutions and professionalism, resulting in successful project outcomes and a smooth workflow. Minor delays were noted but deemed insignificant in relation to overall project success.

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Reviews mention Efficient
Clients consistently commend Consentia Inc. for their efficiency in service delivery. One reviewer highlighted their 'quick and efficient' approach, emphasizing that 'nothing was an issue' throughout the process. The firm was recognized for providing comprehensive assistance, from packing to secure disposal, while maintaining excellent communication. Overall, the sentiment surrounding their efficiency is overwhelmingly positive, with clients expressing satisfaction in both the speed and quality of service provided.

Infrastructure Migration for Nonprofit

5.0 Dec 16, 2022

They were quick and efficient. Nothing was an issue.
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Industry Experience

Consentia Inc. has demonstrated strong expertise in the Hospitality & Leisure, Non-Profit, Real Estate, and Construction industries. Clients praised their exceptional customer service, efficiency in document management, and compliance support. In Hospitality, they excelled in digitizing and organizing files. In Non-Profit, they ensured compliance with regulations while securely disposing of documents. Real Estate clients benefited from tailored records management solutions, and Construction projects highlighted their capability in digitizing complex documents. Overall, sentiment across industries is highly positive, indicating a solid fit for organizations requiring document management services.
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Hospitality & leisure Nonprofit Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Consentia Inc. for providing excellent value for money, with feedback highlighting their competitive pricing and high-quality service. For instance, one client noted that Consentia's estimate was in line with others, yet their customer service was unparalleled. Another emphasized the company's good value for the cost, stating that the project saved their team significant work hours. Overall, the sentiment reflects satisfaction with both the affordability and the service quality of Consentia Inc.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

Local clients highlight Consentia Inc.'s expertise in handling sensitive records, from scanning and organizing to secure disposal. They value their proactive communication, regulatory knowledge, and ability to adapt to evolving needs, resulting in streamlined workflows and compliance assurance.
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CommAlert

5.0 2 reviews

$50,000+

$150 - $199 / hr

50 - 249

Edmonton, Canada

Services provided

35% Business Continuity Management

35% Call Center Services

15% Building Security Services +1 service

15% Business Consulting

The CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.

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Reviews mention Results-oriented
The CommAlert Group has received overwhelmingly positive feedback regarding their results-oriented approach. Clients noted significant improvements in client acquisition, with one stating, "We’ve gotten more clients than ever with CommAlert’s solutions." Their commitment to professionalism and proactive communication was highlighted, particularly through their Account Manager, Jessica, who ensured a positive experience. Overall, clients appreciate their ability to exceed expectations and deliver effective solutions, reinforcing their strong results-driven reputation.

Call Center Services For Digital Marketing Agency

5.0 Jan 31, 2022

We’ve gotten more clients than ever with CommAlert’s solutions. Inbound calls are the key to our business and they do a phenomenal job capturing them effectively. They’re always happy to go above and beyond. The job duties sheet is simply a baseline of service – they’ve always go to the next level to deliver results and service.
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Industry Experience

The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Edmonton commend CommAlert for their top-tier customer service, effective call coverage, and proactive approach. They appreciate the company's dedication to quality, seamless communication, and their ability to adapt to complex support needs.
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What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Edmonton, Canada

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Transparent
TechSpeed Inc. has received positive feedback regarding their transparency throughout the project. One client noted, 'Their extremely transparent whether it be good or bad, they were able to communicate immediately.' This sentiment highlights their effective communication and ability to handle changes gracefully. Overall, clients appreciate the open dialogue and prompt responses, indicating a strong level of trust and reliability in their partnership.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Edmonton, Canada

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Openness
Clients exhibit a positive sentiment towards the openness of Top Customer Service, citing clear communication and a willingness to accommodate revisions as significant strengths. One client noted, 'Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments.' Additionally, their ability to quickly grasp the brand voice was highlighted as impressive, reinforcing their commitment to understanding client needs. Overall, feedback suggests a strong alignment in values and effective collaboration.

Content Writing Services for Digital Marketing Agency

5.0 Apr 19, 2026

Project management was smooth and well-organized. They followed deadlines consistently and provided drafts on schedule. Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments. We always knew the status of deliverables, which made the workflow easy to manage.
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11 of 11 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Edmonton, Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Flexible
Clients have consistently praised MarKam Solutions for their flexibility in adapting to unique workflows and company cultures. One client noted their team's swift learning and seamless collaboration, likening the experience to working with an internal team. Overall sentiment reflects high satisfaction, with no significant areas for improvement identified, underscoring their responsive and proactive management approach.

Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

We were most impressed by MarKam’s flexibility, the speed at which their team learned our processes, and their efficient management structure. They quickly adapted to our workflows and company culture, making collaboration seamless. It truly felt like working with an internal team rather than an external provider.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Edmonton, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Edmonton, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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It's Your Time Business Services Inc.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Edmonton, Canada

Services provided

45% Accounting

35% Back Office Outsourcing

15% HR Consulting +1 service

5% Call Center Services

Accounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing.
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Edmonton, Canada

10436 81 Avenue Northwest
Edmonton, Canada T6E 1X6
2 - 5

5877734644

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Kroll Communications Inc.

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Edmonton, Canada

Services provided

30% Market Research

20% Direct Marketing

20% Sales Outsourcing +4 services

10% Call Center Services

10% Customer Service Outsourcing

5% Email Marketing

5% Marketing Strategy

Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Edmonton, Canada

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Edmonton, Canada

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Accessible
Clients consistently highlight the accessibility of Remote Team Solutions, noting their prompt communication and willingness to provide flexible solutions. One client emphasized that they felt as if the offshore team was right next to them, receiving immediate support. The overall sentiment reflects a strong appreciation for the company's commitment to being available and responsive, which distinguishes them from other outsourcing firms.

Recruiting Services for Construction Company

5.0 May 6, 2024

They have always been incredibly responsive and available at all times of the day. They delivered on time even though I was highly selective during the recruitment process. My initial expectations have not only been met but exceeded to a level I didn't think possible.
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HR Services for IT Consulting Firm

5.0 Aug 29, 2022

I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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View projects from:

United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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EnviroShred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edmonton, Canada

Services provided

100% Document Digitization & Management

EnviroShred, a Document Digitization & Management company, provides Document Digitization & Management. The company is in Calgary, Canada and Edmonton, Canada.
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Edmonton, Canada

11539 - 160th Street
Edmonton, Canada T5M 3V9
2 - 5

780.497.7115

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360 Media Consulting

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Edmonton, Canada

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +3 services

15% AI Consulting

15% Email Marketing

10% Sales Outsourcing

360 Media Consulting, a social media marketing agency, was launched in 2019. The small team offers Social Media Marketing and Search Engine Optimization.
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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edmonton, Canada

Services provided

100% Call Center Services

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Bullseye Digital Marketing

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Edmonton, Canada

Services provided

20% Pay Per Click

20% Search Engine Optimization

15% Content Marketing +4 services

15% Social Media Marketing

10% Customer Service Outsourcing

10% Email Marketing

10% Web Design

Bullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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Sheena Consutling Inc

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Edmonton, Canada

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Fractional CFO Services

Business Consulting company Sheena Consutling Inc was launched in 2021. The small team focuses on Business Consulting and Back Office Outsourcing.
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Vstudiozzz

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edmonton, Canada

Services provided

20% Email Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

Vstudiozzz is a social media marketing firm. Established in 2010, the agency offers Social Media Marketing and Email Marketing.
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Linked Digital Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edmonton, Canada

Services provided

20% Event Management

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Headquartered in Edmonton, Canada, Linked Digital Services is a social media marketing company. They specialize in Social Media Marketing and Search Engine Optimization and were launched in 2020.
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Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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Cititel Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Edmonton, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Cititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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