Top BPO Companies in Edmonton
2 Leaders 14 Contenders
16 Companies
List of the Top Edmonton BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Edmonton, CanadaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Great project management
Clients have consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management style, emphasizing clear timelines and proactive communication, which led to timely deliverables and quick responsiveness to needs. Another client highlighted their adaptability and seamless integration as an extension of their team. Overall, feedback indicates that TECHSPEED INC demonstrates strong ownership and accountability, making the collaboration smooth and productive.-
Lead Gen & Market Research for SaaS Business Mgmt. Provider
5.0 Feb 8, 2023They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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UndisclosedUndisclosed50 - 249Edmonton, Canada
Services provided
70% Document Digitization & Management10% Back Office Outsourcing10% Business Consulting +1 service10% TranscriptionSee all 4 projectsConsentia Inc. is a records management company specializing in document digitization and secure disposal services. Reviews indicate high satisfaction, with approximately 75% of clients praising their excellent customer service, compliance expertise, and efficiency. Clients appreciate their tailored solutions and professionalism, resulting in successful project outcomes and a smooth workflow. Minor delays were noted but deemed insignificant in relation to overall project success.
Reviews mention Proactive
Consentia Inc. has received positive feedback regarding their proactive approach to client engagement. Clients have noted that the team, particularly Liz Carten, maintained clear communication throughout the project, ensuring that all deliverables were met on time. One client highlighted Consentia's dedication to understanding their specific needs, stating that the team was 'extremely cognizant' of compliance requirements and proactively sought answers to any questions that arose. Overall, the sentiment reflects a strong appreciation for their proactive service delivery.-
Scanning & Records Mngmt Consult for Boutique Brokerage
5.0 Dec 12, 2022They worked extremely hard to understand our needs and were extremely cognizant and comfortable of the compliance and regulatory requirements we had. If they had any questions they proactively found answers. We could press go on the next phase of our project tomorrow with few gaps.
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Industry Experience
Consentia Inc. has demonstrated strong expertise in the Hospitality & Leisure, Non-Profit, Real Estate, and Construction industries. Clients praised their exceptional customer service, efficiency in document management, and compliance support. In Hospitality, they excelled in digitizing and organizing files. In Non-Profit, they ensured compliance with regulations while securely disposing of documents. Real Estate clients benefited from tailored records management solutions, and Construction projects highlighted their capability in digitizing complex documents. Overall, sentiment across industries is highly positive, indicating a solid fit for organizations requiring document management services.
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Hospitality & leisure Nonprofit Real estate ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Consentia Inc. for providing excellent value for money, with feedback highlighting their competitive pricing and high-quality service. For instance, one client noted that Consentia's estimate was in line with others, yet their customer service was unparalleled. Another emphasized the company's good value for the cost, stating that the project saved their team significant work hours. Overall, the sentiment reflects satisfaction with both the affordability and the service quality of Consentia Inc.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Clients in Edmonton praise Consentia Inc. for their efficient document scanning, secure disposal, and compliance support across diverse sectors like construction, non-profits, and real estate. They emphasize excellent customer service, timely delivery, and tailored solutions for complex record management projects.Read Local ReviewsWas this helpful?
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Services provided
35% Business Continuity Management35% Call Center Services15% Building Security Services +1 service15% Business ConsultingSee all 2 projectsThe CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.
Reviews mention Timely
Clients have consistently praised The CommAlert Group for their timely communication and responsiveness. One review highlighted that communication timelines are always quick and that outstanding issues are resolved promptly. The Account Manager, Jessica, was noted for keeping clients informed about developments and suggesting improvements. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that the company excels in delivering timely service and support.-
Call Center Services For Digital Marketing Agency
5.0 Jan 31, 2022Communication timelines are always quick, effectively and any outstanding issues are wrapped up in a timely manner.
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Industry Experience
The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Edmonton highlight CommAlert's excellent 24/7 support and call management, ensuring no missed opportunities. Clients appreciate their innovative tools, local presence, and consistent communication, which help meet demanding customer service goals effectively.Read Local ReviewsWas this helpful?
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$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
40% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +1 service10% Sales OutsourcingGlobal Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
100% Call Center ServicesMetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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$1,000+< $25 / hr10 - 49Edmonton, Canada
Services provided
80% Call Center Services10% Back Office Outsourcing10% Business ConsultingIn Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Edmonton, Canada
Services provided
45% Accounting35% Back Office Outsourcing15% HR Consulting +1 service5% Call Center ServicesAccounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing.
Read moreSee All Locations (2)Edmonton, Canada
10436 81 Avenue Northwest
Edmonton, Canada T6E 1X62 - 5
5877734644
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$5,000+< $25 / hr2 - 9Edmonton, Canada
Services provided
30% Market Research20% Direct Marketing20% Sales Outsourcing +4 services10% Call Center Services10% Customer Service Outsourcing5% Email Marketing5% Marketing StrategyKroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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UndisclosedUndisclosed10 - 49Edmonton, Canada
Services provided
100% Document Digitization & ManagementEnviroShred, a Document Digitization & Management company, provides Document Digitization & Management. The company is in Calgary, Canada and Edmonton, Canada.
Read moreSee All Locations (2)Edmonton, Canada
11539 - 160th Street
Edmonton, Canada T5M 3V92 - 5
780.497.7115
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +3 services15% AI Consulting15% Email Marketing10% Sales Outsourcing360 Media Consulting, a social media marketing agency, was launched in 2019. The small team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Edmonton, Canada
Services provided
100% Call Center ServicesSelect Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization15% Content Marketing +4 services15% Social Media Marketing10% Customer Service Outsourcing10% Email Marketing10% Web DesignBullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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$5,000+$100 - $149 / hrFreelancerEdmonton, Canada
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Fractional CFO ServicesBusiness Consulting company Sheena Consutling Inc was launched in 2021. The small team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Edmonton, Canada
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentVstudiozzz is a social media marketing firm. Established in 2010, the agency offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Edmonton, Canada
Services provided
20% Event Management20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingHeadquartered in Edmonton, Canada, Linked Digital Services is a social media marketing company. They specialize in Social Media Marketing and Search Engine Optimization and were launched in 2020.
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingCititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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List of the Top 2 Edmonton BPO Services
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UndisclosedUndisclosed50 - 249Edmonton, Canada
Ability to deliver
26.5/40.016.4/20 Reviews2.7/10 Clients & Experience7.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Edmonton, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+< $25 / hr2 - 9Edmonton, Canada
Ability to deliver
5.8/40.00/20 Reviews1.2/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hrFreelancerEdmonton, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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