Zenbooks is a modern Canadian accounting firm built for growth focused businesses that want more than compliance. We provide cloud accounting, bookkeeping, payroll, tax, and Virtual CFO services to small and mid sized companies across Canada, with deep specialization in SaaS, e commerce, professional services, and nonprofit organizations.
Founded in 2015, Zenbooks was created to change how business owners experience accounting. Traditional firms focus on year end filings and historical reporting. We focus on clarity, visibility, and forward looking strategy. Our team integrates leading cloud technology including Xero, Dext, Wagepoint, and other best in class tools to automate workflows, reduce manual processes, and deliver real time financial insight.
Clients work with a dedicated team that manages their day to day accounting, payroll, HST filings, financial reporting, corporate and personal tax, and strategic planning. We go beyond basic bookkeeping by providing proactive tax planning, cash flow forecasting, KPI tracking, and advisory support that helps founders make confident decisions.
Zenbooks has been recognized as one of Canada’s Top Growing Companies by The Globe and Mail and is frequently cited in national media for advocacy on behalf of small businesses. We are known for responsive service, transparent pricing, and a people first culture that values integrity, inclusion, and long term partnerships.
Our mission is simple: give business owners financial clarity so they can focus on building great companies. Whether you are scaling rapidly, navigating complexity, or preparing for your next stage of growth, Zenbooks provides the structure, insight, and strategic support to help you move forward with confidence.
Zenbooks offers good value for cost, with clients noting timely and accurate delivery. Pricing specifics are not disclosed, but clients appreciate the streamlined processes and effective communication. Flexibility in pricing solutions could improve client satisfaction.
Zenbooks consistently delivers accurate and on-time bookkeeping and payroll services. Clients appreciate their ability to keep books aligned and manage payroll efficiently, even though occasional delays occur when payroll coincides with non-working days for assigned staff.
Proactive and Responsive Communication
Zenbooks maintains open lines of communication with clients, being quick to respond to inquiries and accessible through virtual meetings. This responsiveness is appreciated and enhances client relationships.
Efficient Project Management
Zenbooks excels in project management, ensuring smooth processes and timely delivery of tasks. Clients highlight the efficient handling of reconciliations, payables, and tax returns, contributing to streamlined operations and client satisfaction.
Areas for Improvement in Payroll Scheduling
While Zenbooks generally delivers on time, some clients have faced issues with payroll scheduling when assigned representatives are unavailable on certain days. Addressing this scheduling challenge could improve client satisfaction.
Alignment with Client Values
Clients often choose Zenbooks because of the alignment in company values and culture fit. This mutual understanding fosters a collaborative environment and enhances the overall client experience.
Tech-Savvy Approach
Clients praise Zenbooks for leveraging technology effectively, using off-the-shelf software to simplify processes. This tech-savvy approach not only enhances efficiency but also adds value to the services provided.
Bookkeeping & Tax Filing Service for Corporate Travel Firm
Featured Review
AccountingFinance & Accounting Outsourcing (FAO)
$10,000 to $49,999
Apr. 2023 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
4.5
"I appreciate their team."
Jul 12, 2023
Managing Partner, Moniker Partners
Sean Hoff
Verified
Hospitality & leisure
Canada
11-50 Employees
Online Review
Verified
Zenbooks provides bookkeeping services for a corporate travel and retreat planning company. The team oversees the client's month-end bookkeeping tasks and manages their tax filing and payroll management needs.
The client is pleased with Zenbooks' flawless work and on-time, error-free payroll and accounting services. The team is also highly responsive to any questions the client has. They're accessible and show genuine care for their work. Overall, their members contribute greatly to the client's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Partner of Moniker Partners
Describe what your company does in a single sentence.
Corporate Travel & Retreat Planning
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Zenbooks to accomplish?
Clean up and manage our bookkeeping
Oversee our taxes and advise on tax strategies
Manage payroll and expenses
SOLUTION
How did you find Zenbooks?
Online Search
Why did you select Zenbooks over others?
Great culture fit
Good value for cost
Company values aligned
Trust
How many teammates from Zenbooks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We hired Zenbooks to come in and clean up our books after our previous cloud accounting firm left it in a state of mess. They oversee our month-end bookkeeping, P&Ls, tax filing and advisory, and payroll management
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Flawless books
On time, and error-free payroll and accounting
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Always deliver on time as agreed to in our service agreement. Quick to respond when we have any questions, and very accessible
What was your primary form of communication with Zenbooks?
Virtual Meeting
What did you find most impressive or unique about this company?
I appreciate their team and ownership seem to genuinely care about the work they do, and how they contribute towards their client's success. Something we lacked in our previous 2 experiences with cloud accounting firms. They are also very accessible when needed.
Are there any areas for improvement or something Zenbooks could have done differently?
Be a bit more flexible upfront with customized pricing solutions - with an in-house finance person, we had "unique needs" in terms of all the services we needed or didn't need. It took some time to hone in on the correct package for us, but we did get there.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Bookkeeping Services for Outsourced Conscious Sales Agency
Finance & Accounting Outsourcing (FAO)
$10,000 to $49,999
Mar. 2022 - Ongoing
5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I super appreciate their consistency and how much I can trust them with the things I need."
Jul 21, 2023
Co-Founder & Director, Beyond the Peak Inc.
Oliver Wolf
Verified
Other industries
Ottawa, Ontario
11-50 Employees
Online Review
Verified
Zenbooks provides bookkeeping services to an outsourced conscious sales agency. They align all the client's books, account for all transactions, produce profit and loss statements, and handle payroll.
Zenbooks is highly accountable and capable. Their team is consistent, and the client trusts them with their needs. They also complete tasks within the agreed-upon deadline most of the time. Delays only occur when the payroll falls on the day the assigned person for the account is out of the office.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-founder and director of Beyond the Peak Inc.
Describe what your company does in a single sentence.
Outsourced Conscious Sales Agency in the coaching and consulting industry.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Zenbooks to accomplish?
Streamline our bookkeeping
Make sure our books are in order
Manage a large portion of payroll
SOLUTION
How did you find Zenbooks?
Referral
Why did you select Zenbooks over others?
Referred to me
How many teammates from Zenbooks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Bookkeeping services:
Making sure books are aligned
All transactions accounted for
Organizing for accountant
Producing profit and loss (P&L)
Paying out team
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
On-time and accurate delivery of needed tasks, as mentioned in the project description portion
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, 90%+ of the time. The only time things were delayed was when payroll would fall on a day that the person assigned to my account does not work (Fridays), which has definitely caused some issues. As we grow and build this business, we won't be able to accept that a Friday be an off day if that is a payroll day - it ends up falling on me to do payroll in those circumstances.
What was your primary form of communication with Zenbooks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The person assigned to my account (Beata) is HIGHLY accountable and capable. I super appreciate their consistency and how much I can trust them with the things I need.
Are there any areas for improvement or something Zenbooks could have done differently?
As mentioned in the question before - right now, the assigned representative does not work on Fridays, which in the beginning wasn't really an issue, but is now becoming an issue as we grow, and people really expect to be paid on a Friday when the payroll period lands on that day. Otherwise, everything has been great.
RATINGS
5.0
Quality
4.0
Service & Deliverables
"Having Fridays off posing challenges and forcing me to take over the role when payroll lands on that day"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Accounting Services for Commercial Real Estate Company
Finance & Accounting Outsourcing (FAO)
$10,000 to $49,999
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"I'm very happy with the accountant who is assigned to our company."
Jul 19, 2023
Director, Commercial Real Estate Company
Anonymous
Verified
Real estate
Guelph, Ontario
1-10 Employees
Online Review
Verified
Zenbooks provides accounting services for a commercial real estate company. The team manages the client's bookkeeping requirements, including payroll. They've handled the client's 2022 corporate tax returns.
Thanks to Zenbooks' work, the client's bookkeeping is up to date, including reconciliations and payables, and year-ends have been filed on time. The team excels at project management with a smooth and efficient process. Moreover, they're tech-savvy and use off-the-shelf software effectively.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Director at a real estate company
Describe what your company does in a single sentence.
Manage a Commercial Real Estate Portfolio
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Zenbooks to accomplish?
Manage the day to day Bookkeeping
Completion of Annual Corporate Tax Returns
SOLUTION
How did you find Zenbooks?
Online Search
Why did you select Zenbooks over others?
Company values aligned
How many teammates from Zenbooks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Zenbooks manages our bookkeeping requirements for our company which includes payroll. They have been very quick to create simplified processes. They also completed our Fiscal 2022 Corporate Tax returns
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Bookkeeping is up to date, reconciliations and payables all on time.
Year Ends were filed and completed on time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management is very good. Deliverables are on time and process is smooth and efficient
What was your primary form of communication with Zenbooks?
Virtual Meeting
What did you find most impressive or unique about this company?
Zenbooks are tech savvy and have found off the shelf software to create streamlined processes. I'm very happy with the accountant who is assigned to our company. She makes it easy and She's super smart and organized.
Are there any areas for improvement or something Zenbooks could have done differently?
I can't think of any improvements at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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3 Reviews
Our Story
Zenbooks was founded to change how business owners experience accounting. We saw too many entrepreneurs frustrated by reactive, year end service and unclear numbers. So we built a cloud based firm focused on clarity, responsiveness, and real partnership. Our team blends technology with real human support to help clients understand their finances, reduce stress, and make confident decisions as they grow.
Meet the Team
Eric SaumurePrincipal
Eric is a recognized Chartered Accountant (CA) and Chartered Professional Accountant (CPA) in the province of Ontario and is regularly quoted and interviewed for media, speaking and webinars.
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