Spectos GmbH

Spectos operates internationally in the fields of data collection, data analysis, technology, digitization and operations. For more than 20 years, we have been helping service-oriented companies continuously improve their performance and customer experience through our innovative service quality management solutions. Our mission is to make data and information accessible to all organizations, bridge the gap between analysis and action, and drive growth and improvement every day. With the Spectos Service Quality Cloud, we support our customers worldwide with tailored solutions for customer service, quality management, employee management, and operations. Our teams of experts equip companies with targeted, high-quality data in real-time, readily accessible through intuitive online cockpits and apps.