Top Nearshore BPO Companies

Ratings Updated: April 3, 2026

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SupportYourApp

4.8 81 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

DSR, Argentina

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer support outsourcing company that offers 24/7 support services, including ticket management and issue resolution. The reviews reveal mixed feedback; approximately 75% are positive, highlighting their operational excellence, adaptability, and strong customer-centric mindset. However, around 25% of reviews point to concerns about communication, ownership, and workload efficiency.

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Reviews mention Well-organized projects
The reviews highlight SupportYourApp's exceptional project management and organizational skills. Clients commend their clear planning, structured follow-ups, and proactive communication, which contribute to timely deliverables and strong alignment with internal teams. One client noted their 'well-organized' approach, while another emphasized the team's 'effective workflows' and 'dedication,' leading to improved customer satisfaction and operational efficiency. Overall, the sentiment reflects a high level of satisfaction with the company's ability to manage projects effectively.

Customer Support Services for B2B SaaS Company

5.0 Dec 8, 2022

The initial ramp-up was extremely fast, and new agents caught on to what they were supposed to do extremely quickly. The way their processes are set up is great. We communicate mainly over Slack and have weekly meetings with them to discuss performance. Answers are always good and quick.
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Customer Support Services for Heart Rate Monitor Store

5.0 Feb 2, 2021

The team of SupportYourApp are very open to communication. Their working processes are very well set-up. They listen to every suggestion that we make.
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Staff Augmentation for Software Provider

5.0 Sep 4, 2019

All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well. Within 3 months, over 80% of sales and support requests were able to be addressed directly by SYA. By creating the tools and processes we are now able to add additional resources when the need arises.
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Customer Service Outsourcing for Software Development Co

5.0 Jan 13, 2026

Project management is smooth and well-organized. We primarily communicate via email and Slack, supplemented by monthly meetings.
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Customer Service Outsourcing for Enterprise Health Platform

5.0 Mar 20, 2026

The team demonstrates strong project management capabilities, with clear planning, structured follow-ups, and proactive communication. They are well-organized, meet deadlines consistently, and ensure alignment with our internal teams. Their ability to anticipate risks, adapt to changes, and drive execution efficiently has been key to the success of our collaboration.
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11 of 14 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Garza García, Mexico

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Guadalajara, Mexico

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.

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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

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Leadium

5.0 46 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

75% Sales Outsourcing

10% Call Center Services

10% Content Marketing +1 service

5% Email Marketing

Leadium is a lead generation and sales development company, known for delivering strategic outbound campaigns and booking high-quality meetings. The reviews indicate a 100% positive feedback rate, with clients praising their professionalism, exceptional project management, and results-oriented approach. Notably, clients experienced significant improvements in meeting bookings, with mentions of a 150% increase in booked meetings and a 30% faster deal closure rate.

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Reviews mention Receptive
Leadium demonstrated a highly receptive approach throughout the project, as evidenced by their prompt communication and willingness to adapt to client needs. The client noted, "They really listened to what we needed and made sure it happened," highlighting their responsiveness. Additionally, the involvement of the founders in strategizing and the timely delivery of services further emphasized their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for Leadium's attentiveness and flexibility.

Outbound Sales Campaign for Professional Employer Org

4.5 Dec 13, 2023

Appointments are getting set though, and they are very easy to work with. Responsive and want to be successful for all parties involved. They seem to care about our campaign and are very accessible. They’re also flexible if you have suggestions or want to see something different.
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Sales Outsourcing for Plant-Based Seafood Provider

5.0 Aug 22, 2023

They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. While they drove our appointments and sales forward, they served as a catalyst in our race towards market dominance.
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3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, clients have praised Leadium for their effective lead generation and project management capabilities. Notably, one client reported a 150% increase in booked meetings and a 30% faster closing rate due to Leadium's strategies. Another highlighted the impressive quality of Sales Development Representatives, noting they were often mistaken for AI. Overall, feedback reflects high satisfaction with Leadium's professionalism, communication, and ability to exceed targets, with no significant areas for improvement identified.
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Industry Experience

Leadium has demonstrated notable expertise across diverse industries, including healthcare, financial services, SaaS, advertising, and telecommunications. Clients consistently highlight their professionalism, consultative approach, and effective lead generation strategies. In healthcare, they efficiently booked high-level meetings, while in technology and financial services, they significantly increased sales opportunities. Overall, feedback reflects high satisfaction regarding responsiveness and project management, making Leadium an excellent fit for businesses seeking growth in lead generation and sales development across various sectors.
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Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (12) $50,000 to $199,999 (7) Less than $10,000 (6) $200,000 to $999,999 (2)

What Clients Have Said
The feedback regarding Leadium's cost and value for money is predominantly positive. Clients frequently highlight the company's competitive pricing and the excellent return on investment. For instance, one client noted that Leadium's services resulted in a 150% increase in booked meetings, with a conversion rate 30% faster than other methods. Another client emphasized that their cost per appointment was significantly lower than expected, showcasing Leadium's ability to deliver high-quality leads efficiently. Overall, clients appreciate the balance of affordability and impactful results.
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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Great project management
Clients consistently praised ContactPoint 360 for their exceptional project management, highlighting their ability to deliver tasks on time and adapt swiftly to changing needs. One client noted, 'Project management was well structured,' while another emphasized, 'Their project management was excellent... proactive in updates.' Overall, the sentiment reflects strong satisfaction with their organized approach and responsiveness, reinforcing the company's reputation for reliability and effective communication.

Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Bogotá, Colombia

Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
Bogotá, Colombia 110131
201 - 250

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Sharkhelpers

4.9 7 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Armenia, Colombia

Services provided

20% Recruiting

20% Staffing

15% Back Office Outsourcing +4 services

15% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Sharkhelpers is a recruitment agency specializing in sourcing and onboarding remote employees for various sectors, including tech, sales, and e-commerce. Reviews indicate a consistent delivery of high-quality candidates aligned with clients' cultural and operational needs. Approximately 100% of clients reported successful placements and emphasized the agency's exceptional communication, project management, and employee care. Clients also noted the agency's responsiveness and dedication, with no significant areas for improvement identified.

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Industry Experience

Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
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Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.
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United States (4) Canada (1) Spain (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Colombia Time (COT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Armenia, Colombia

Cl. 22 Nte. #19-10
Armenia, Colombia 630004
16 - 20

+57 300 7364302

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MWDN

4.9 22 reviews
Premier Verified

$25,000+

$25 - $49 / hr

50 - 249

Bogotá, Colombia

Services provided

15% Employer of Record (EOR) Services

15% IT Staff Augmentation

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Custom Software Development

10% Executive Search

10% Recruitment Process Outsourcing

MWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.

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Industry Experience

MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other Industry

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More responsive than most other service providers

MWDN is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Israel (13) United States (6) Gibraltar (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Bogotá, Colombia

11650 Avenida Carrera 7
Bogotá, Colombia 110111
2 - 5

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Vrand

4.9 11 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Buenos Aires, Argentina

Services provided

30% Demand Generation Marketing

20% Sales Outsourcing

15% Email Marketing +3 services

15% Search Engine Optimization

10% Account-Based Marketing

10% Graphic Design

Vrand is a lead generation and digital marketing agency, recognized for its exceptional services in enhancing client visibility and engagement. Clients consistently praise Vrand for their professionalism, efficient project management, and ability to exceed expectations, with over 90% of reviewers highlighting their strategic insights and impressive lead conversion results. Their data-driven, personalized approach has significantly boosted client growth and market reach.

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Reviews mention Exceeds expectations
Vrand has consistently exceeded client expectations, as evidenced by a CEO's feedback highlighting a 50% increase in qualified leads and a 30% boost in conversion rates. The project was praised for its professionalism and strategic effectiveness, with the client noting that Vrand's innovative approach and commitment to communication fostered a collaborative environment. Overall, Vrand's ability to deliver results beyond initial goals has solidified their reputation as a leader in software development.

Website Design & Lead Generation for Software Dev Company

5.0 May 6, 2024

Vrand exemplifies what it means to be a leader in delivering strategic, creative, and results-oriented solutions. Recognized for their professionalism and their relentless drive to exceed expectations, they have built a reputation for transforming client visions into tangible successes. In summary, exceeding project goals demonstrates that the team's efforts, strategic adjustments, and innovative thinking resulted in greater impacts on marketing, design, and business outcomes than initially anticipated.
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Industry Experience

Vrand has demonstrated substantial expertise and positive impact across various industries, particularly in Information Technology and Other Industries. In IT, clients praised their lead generation, engagement strategies, and project management, reporting remarkable increases in qualified leads and successful conversions. In Other Industries, including design and recruitment, Vrand's strengths lie in generating leads, enhancing brand visibility, and delivering creative solutions. Overall, the sentiment is highly favorable, indicating that Vrand is a strong fit for projects in IT as well as creative and marketing services.
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Human Resources Software Design Information technology Other industries

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Vrand for providing excellent value for money, with multiple reviews highlighting that their pricing fits within budgetary constraints. For instance, one client noted that Vrand's services delivered 'good value for cost,' while another mentioned achieving significant outcomes without exceeding a $10,000 investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients appreciate the balance of quality and affordability.
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Argentina (4) United States (2) Estonia (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Flexible
Clients have consistently praised Solvo Global for their flexibility in accommodating various staffing needs. One client noted, "Their quality, flexibility, and dedication is key," demonstrating their capacity to scale operations effectively, whether onboarding one employee or multiple. The ability to adapt to changing requirements has been highlighted as a significant advantage, contributing to long-term partnerships and substantial cost savings for clients.

Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others. Overall, their quality, flexibility, and dedication is key.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Buenos Aires, Argentina

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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Buenos Aires, Argentina

Avenida Corrientes 800
Buenos Aires, Argentina C1008
10 - 15

+54 11 5984 1515

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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

25% Customer Service Outsourcing

25% Market Research

15% Call Center Services +4 services

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

CallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding CallZent's experience, highlighting their exceptional project management and technical expertise. One client noted the team's organization and communication, stating they met milestones on time and were responsive to needs. Additionally, the partnership approach and dedication to client goals were praised, with clients feeling that CallZent genuinely cared about the project. Overall, feedback reflects a strong satisfaction with the collaboration and results achieved.

Custom CRM Dev for Irrigation Solutions Company

5.0 Apr 16, 2025

CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team. They are experienced.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for CallZent highlight their exceptional project management and tailored software solutions. Clients praise their thorough understanding of business needs, resulting in streamlined operations and improved efficiency. One insurance company noted a significant reduction in manual errors and faster processing times after implementing CallZent's custom system. The team's proactive communication and timely delivery further enhance client satisfaction, with no reported areas for improvement. Overall, the sentiment is highly positive, reflecting strong performance and value.
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
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Tijuana, Mexico

Joaquín Clausel
Tijuana, Mexico 22010
76 - 100

6648873020

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Everscale Group

4.8 10 reviews
Verified

Undisclosed

Undisclosed

50 - 249

Monterrey, Mexico

Services provided

30% Employer of Record (EOR) Services

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +2 services

10% Back Office Outsourcing

10% HR Outsourcing

Everscale Group is a consulting firm specializing in staff augmentation, recruitment, and managed services with a focus on SAP and other IT solutions. The company consistently receives high praise for its flexibility, responsiveness, and ability to deliver quality results on time, with over 90% of clients highlighting these attributes. Clients particularly appreciate their alignment with company values and their ability to attract top talent.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Everscale Group's reasonable pricing, noting it as a significant factor in their decision-making process. One client highlighted that Everscale's competitive pricing model allowed them to achieve client deliverables effectively. Another emphasized that the pricing fit their budget while maintaining a great cultural fit and delivering good value for the cost. Overall, the feedback indicates satisfaction with the company's pricing strategy, aligning well with client expectations.

Recruiting & Employee Leasing for IT Company

5.0 May 15, 2024

Our priority was to get right-fit resources aligned to our business demands at the right time. Time & Quality was of essence and Everscale provided efficient services with competitive pricing model that enabled us to achieve our client deliverables. Everscale team lead by Roberto is always there to assist and support. Be it RFP or proactive proposals with INTEL and insights on the resource market in Mexico.
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Industry Experience

Everscale Group has garnered positive feedback across various industries, including Consulting, IT Services, and Information Technology. Clients commend their expertise in SAP and staffing solutions, emphasizing their responsiveness, project management, and ability to deliver quality talent on time. Overall sentiment is highly positive, particularly for consulting firms seeking staff augmentation and IT companies looking for reliable project support. Everscale's adaptability and commitment to client success make them a strong fit for organizations in need of specialized resources and operational support.
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Consulting Information technology IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Everscale Group's competitive pricing and strong value for money. Several reviews noted that the company's pricing fit within their budgets while delivering high-quality resources, with one client specifically stating they received 'good value for cost.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as timely and efficient delivery, reinforcing Everscale's reputation as a reliable partner in staffing and project management.
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United States (7) India (1) Mexico (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Mountain Standard Time (MST)

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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2 services

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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Tijuana, Mexico

Blvd. Agua Caliente 4558 C-1, Aviacion
Tijuana, Mexico 22014
751 - 1000

Tijuana, Mexico

Avenida Universidad 13021, Parque Internacional Industrial Tijuana
Tijuana, Mexico 22427
1001 - 2000

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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Buenos Aires, Argentina

Services provided

20% AI Development

20% IT Managed Services

15% IT Strategy Consulting +6 services

10% Application Management & Support

10% Back Office Outsourcing

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Founded in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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Buenos Aires, Argentina

WeWork Argentina S.R.L., 39th Floor, Avenida Corrientes 800, Buenos Aires C1008, Argentina
Buenos Aires, Argentina C1008
21 - 30

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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Mérida, Mexico

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Helpful
Clients have consistently praised Boldr for their helpfulness and responsiveness. One customer noted the ease of collaboration, stating, "Boldr is a partner we hope to continue to work with for years to come," highlighting their flexibility and support. Another client emphasized their team's understanding of client objectives and their commitment to maintaining a positive work culture, saying, "Their personalities are pleasant, helpful, and friendly." Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire for ongoing partnership.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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United States (6) Austria (1) Canada (1)

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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

San Pedro Sula, Honduras

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a Business Process Outsourcing (BPO) company providing customer support, analytics, and call center services. Their clients commend them for their professionalism, commitment to client satisfaction, and ability to adapt services to meet evolving needs. Approximately 100% of reviews highlight their impressive project management and responsiveness, with a notable emphasis on timely service delivery and a strong cultural alignment with clients.

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Reviews mention High-quality work
Clients consistently commend PartnerHero for delivering high-quality work, highlighting their commitment to customer satisfaction and effective project management. One client noted that PartnerHero goes the extra mile to meet changing requirements, while another praised their accuracy and efficiency, resulting in high customer satisfaction ratings. Overall, feedback indicates a strong alignment with client needs, emphasizing PartnerHero's dedication to maintaining a positive and productive partnership.

Call Center Services for Smart Home IoT Tech Company

5.0 Jan 27, 2023

PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management.
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

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San Pedro Sula, Honduras

Boulevard Al Hospital Mario Catarino Rivas
San Pedro Sula, Honduras 21102
401 - 500

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Reviews mention Exceeds expectations
Fusion CX has consistently exceeded client expectations, as highlighted by a senior executive from OYO, who praised their dedication and problem-solving attitude. The structured recruitment process and streamlined workflow further contributed to a successful partnership, reinforcing the company's reputation as a reliable vendor in call center operations. While there is room for improvement in technology-based solutions for reporting, the overall sentiment remains highly positive.

Call Center Services for Hospitality Company

4.5 Jun 6, 2022

One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations.
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Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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United States (6) India (2)

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Kingston, Jamaica

15 Old Hope Rd
Kingston, Jamaica
201 - 250

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +3 services

15% Call Center Services

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Great project management
Clients have consistently praised Emapta for their exceptional project management capabilities. One client highlighted the team's ability to quickly understand project challenges and develop a comprehensive plan, noting the inclusive and respectful management style during weekly meetings. Their project manager effectively addressed hurdles without panic, ensuring timelines were met. Overall, feedback reflects a strong sentiment of satisfaction with Emapta's project management, contributing significantly to the successful launch of client projects.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

We had weekly meetings in the beginning and during the start up phase with our project manager. The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Australia (2) United States (1)

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Bogotá, Colombia

97-46 Carrera 16
Bogotá, Colombia 110221
50 - 75

+57 601 786 8748

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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

60% Back Office Outsourcing

16% Customer Service Outsourcing

14% Call Center Services +1 service

10% Sales Outsourcing

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Autonomous
Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
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Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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Santo Domingo, Dominican Republic

1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 19
31 - 40

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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Protel BPO is a call center service provider renowned for its exceptional customer service management and efficient call handling capabilities. Based on the reviews, the company receives overwhelmingly positive feedback, with clients praising its adaptability, professionalism, and effective communication. Approximately 80% of reviewers highlight Protel BPO’s alignment with company values and their ability to significantly enhance customer satisfaction and loyalty.

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Reviews mention Puts the customer first
Protel BPO has consistently demonstrated a customer-first approach, as highlighted by their exceptional project management and responsiveness. A client from Dominion Energy praised their dedication to customer service, noting that Protel's well-trained agents effectively navigated complex inquiries, contributing to high customer satisfaction. The client emphasized Protel's commitment to excellence and seamless communication, further solidifying their reputation as a reliable partner in meeting client needs.

Call Center Services for Utility Company

5.0 Mar 22, 2024

ProtelBPO' project management was exceptional. They consistently delivered on time, adhering to our timelines and SLAs. Their responsiveness to our needs was noteworthy, with a dedicated account manager always available to address any concerns or make adjustments to the scope of work as needed.
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Industry Experience

Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction Utilities

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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (1)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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First Point Communications

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Ensenada, Mexico

Services provided

40% Sales Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

10% Customer Service Outsourcing

10% Direct Marketing

First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.

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Reviews mention Professional
Clients have consistently praised First Point Communications for their professionalism and hard work. One client highlighted their impressive ability to connect and build rapport with prospects, leading to a remarkable 500% increase in sales. The structured workflow and daily visibility into progress further emphasized their commitment to professionalism. Overall, the sentiment reflects a strong endorsement of the company's professional approach and effectiveness in delivering results.

Outbound Call Services for Real Estate Agency

5.0 Apr 6, 2020

They are thoroughly professional and hard-working. I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress.
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Industry Experience

First Point Communications has demonstrated strong expertise in the Software, Real Estate, and IT Services industries. Clients have praised their lead generation capabilities, particularly in B2B contexts, resulting in significant sales increases, including a noted 500% rise in real estate sales. The company's collaborative approach and commitment to client success have garnered positive feedback, suggesting a robust fit for businesses seeking effective outbound marketing and appointment-setting services across these sectors.
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Software Real estate IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients report that First Point Communications offers excellent value for money, with many noting a strong return on investment. One client highlighted a 500% increase in sales as a direct result of their services, deeming it 'definitely worth the investment.' Additionally, another review mentioned First Point as a 'rightly priced and reliable option.' Overall, the sentiment regarding cost-effectiveness and the quality of service is highly positive, with no significant areas for improvement mentioned.
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Canada (1) Ireland (1) United States (1)

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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.

Call Center Services for Online Retailer

5.0 Aug 13, 2022

They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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Tijuana, Mexico

Boulevard de las Bellas Artes
Tijuana, Mexico 22430
1001 - 2000

888-314-4530

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Santo Domingo, Dominican Republic

Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic
401 - 500

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

10% Accounting

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a comprehensive outsourcing solutions provider that specializes in recruitment, office space provision, and various backend services including HR, IT, and accounting. Reviews highlight Sourcefit's responsiveness, effective communication, and value for cost, with about 95% mentioning successful outcomes like team growth and service satisfaction. However, a small number (approximately 5%) noted room for improvement in recruiting speed and proactive communication.

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Reviews mention Accommodating
Clients have noted Sourcefit's high level of accommodation, highlighting their open and transparent communication style. One client remarked on the team's willingness to engage in regular meetings to ensure alignment. However, there were instances of delays in the recruitment process, with one client mentioning a 8-10 day lag despite advance notice. Overall, the sentiment reflects a positive experience with Sourcefit's accommodating nature, though some improvements in recruiter training were suggested.

Recruitment Services for Bookkeeping Company

4.0 Dec 10, 2025

We communicate with Sourcefit through virtual meetings, emails, and messaging apps. The team is very open, transparent, and accommodating. However, recruiting through Sourcefit can be a bit on the slower side, depending on who your recruiter is.
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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% IT Managed Services

Genesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.

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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Heroica Nogales, Mexico

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Heroica Nogales, Mexico

Blvd. el Raqet #61
Heroica Nogales, Mexico 84066
301 - 400

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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Barranquilla, Colombia

51B-76 Calle 98
Barranquilla, Colombia 080020
76 - 100

+573045934941

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

50% Sales Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

CloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities.

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Reviews mention Accessible
Clients consistently highlight CloudTask's accessibility and responsiveness throughout their engagement. One client noted, 'They were super responsive and resourceful,' and appreciated the ease of use of the platform. Another emphasized their ability to quickly onboard and follow up, stating, 'Got a person in a few weeks.' Overall, the sentiment regarding accessibility is highly positive, with no reported areas for improvement in this regard.

Call Center Services for Sales Coaching Company

5.0 May 25, 2023

Yes. They were super responsive and resourceful. They got me onboarded and followed up with me to make sure everything was working. site was easy to use. Got a person in a few weeks.
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Industry Experience

CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
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Business services Media Software Legal Advertising & marketing IT Services Human Resources Research

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
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Medellín, Colombia

Cra. 38 #26,
Medellín, Colombia 050016
41 - 49

3052092408

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CallTree BPO

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

CallTree BPO is a customer support and back-office service provider noted for its efficient project management and ability to assemble teams swiftly. With a 100% positive feedback rate, clients highlight their attentiveness and capacity to handle businesses of varying sizes. Their well-treated employees contribute to consistently high spirits and service quality.

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Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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Legal

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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Softtek

4.5 1 review

$5,000+

$25 - $49 / hr

10,000+

Monterrey, Mexico

Services provided

30% Back Office Outsourcing

30% Mobile App Development

20% Custom Software Development +1 service

20% Web Development

Softtek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek.

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Industry Experience

Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings.
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Healthcare

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients.
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NICE Global

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Montego Bay, Jamaica

Services provided

45% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

NICE Global is a business process outsourcing (BPO) company that specializes in call center services and customer support. Overall, they received positive feedback for their proactive communication, flexibility, and alignment with client values, with 100% of reviewers highlighting their cost-effectiveness and adaptability. Clients are impressed with their ability to enhance customer satisfaction metrics and increase customer lifetime value.

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Reviews mention High-quality work
NICE Global received high praise for delivering high-quality work, particularly noted for their attention to detail and compliance. A VP from Asurvio highlighted their 'true partner centric approach' that adapted to evolving needs, which significantly contributed to improved customer lifetime value and net promoter score. The client emphasized their satisfaction with the overall value for cost, indicating that NICE Global's services exceeded expectations without any areas for improvement identified.

Customer Service Support for Automated Consumer Support Co

5.0 Dec 8, 2023

A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.
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Industry Experience

NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
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Transportation Consumer products & services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

São Paulo, Brazil

Services provided

20% Back Office Outsourcing

20% IT Managed Services

20% Staffing +4 services

15% Customer Service Outsourcing

10% Call Center Services

10% IT Staff Augmentation

5% Recruiting

Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.

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Reviews mention Team players
Clients consistently describe Customer Umbrella as a true extension of their teams, highlighting effective collaboration and seamless integration into their operations. One client noted their proactive approach and dedication, which fostered a culture of mutual respect. The overall sentiment is overwhelmingly positive, with clients appreciating the team's commitment to excellence and adaptability, stating that Customer Umbrella exceeded expectations and became essential partners in their success.

Customer Support Services for Gaming Machines Company

5.0 Feb 17, 2024

They have fantastic communication skills and were very aware of our needs and priorities. Working with them was a genuine team effort because they were fast to handle any concerns and receptive to our suggestions.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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More responsive than most other service providers

Customer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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São Paulo, Brazil

Av. Paulista Bela Vista
São Paulo, Brazil 01310
50 - 75

+359885379385

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Easybee Answering Services

5.0 10 reviews

Undisclosed

Undisclosed

10 - 49

San Salvador, El Salvador

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Easybee Answering Services is a bilingual virtual receptionist company offering 24/7 call handling, message-taking, and call scheduling services. Overall, clients commend Easybee for its efficiency, cost-effectiveness, and responsiveness, with approximately 90% of reviewers highlighting their positive experiences. The company is particularly valued for enhancing communication and reducing disruptions, demonstrating strong adaptability and professionalism across various industries, predominantly law firms.

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Reviews mention Personable
Clients have expressed a strong sentiment of satisfaction regarding the personable nature of Easybee Answering Services. One client noted that the service fosters a good relationship with callers, stating, 'At least they feel like they spoke to a person.' This approach not only enhances client interaction but also improves overall efficiency in managing calls. Overall, feedback highlights the importance of a human touch in communication, contributing positively to the client experience.

Answering Service for Construction Company

5.0 Aug 4, 2017

I know that it's working really well for us right now. It's inexpensive to ask someone, for $200 a month, to field a lot of calls and clean up your time. It builds a good relationship when a client calls, too. I can't take the call, but at least they feel like they spoke to a person. A person takes the message, and you're going to get the message. That's the good thing about it.
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Industry Experience

Easybee Answering Services has demonstrated strong expertise in the legal and education sectors, receiving positive feedback for their 24/7 availability, responsiveness, and effective communication. Clients in the legal industry, including law and immigration firms, noted improvements in client communication and operational efficiency. The education sector appreciated their seamless integration and bilingual capabilities. Additionally, their service is recognized for cost-effectiveness across construction and real estate, where they efficiently filter calls. Overall, Easybee is well-suited for businesses seeking reliable, bilingual answering services.
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Legal Education Construction Real estate

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Easybee Answering Services for their affordability and excellent value for money. For instance, one law firm owner highlighted that the pricing fit their budget, while another noted the service is efficient and cost-effective, saving them money while improving client communication. Overall, feedback indicates strong satisfaction with the service's cost relative to its quality, with multiple clients emphasizing the company's ability to deliver significant benefits without excessive expense.
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United States (8) Antigua and Barbuda (1) Canada (1)

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SuperStaff

4.8 9 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support.

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1 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, SuperStaff has received positive feedback for their professionalism, responsiveness, and effective problem-solving skills. Clients noted significant improvements, such as a 92.4 survey score and enhanced response times in operations. However, areas for improvement include the accuracy of technical guidance and optimizing idle time. Overall, the sentiment is favorable, with clients appreciating the company's commitment to quality and the ability to adapt quickly to their needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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South Korea (2) United States (2)

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Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

56% Back Office Outsourcing

29% Customer Service Outsourcing

15% Call Center Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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Reviews mention High-quality work
Clients consistently praise Call Center Pros for delivering high-quality work, particularly in data entry and claims processing. One client noted significant savings of approximately $250,000 monthly and commended the company's strong processes and work ethic. They expressed satisfaction with the services provided, stating, 'Definitely work with them. You will be satisfied.' Overall, the sentiment reflects a high level of trust and appreciation for the quality of service received.

Online Customer Support for Healthcare Company

4.5 Aug 16, 2017

The processes and work ethic of the service provider are commendable, which significantly contributes to the high-quality work they deliver. Their commitment to maintaining a consistent level of service ensures client satisfaction.
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Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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Zahoree, formerly Infolink-exp

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Juárez, Mexico

Services provided

100% Customer Service Outsourcing

Zahoree, formerly Infolink-exp, is a customer support and contact center solutions provider. The company consistently receives positive feedback for its proactive management, cultural fit, and effective communication, with no significant areas for improvement noted by clients. Over 90% of reviews highlight Zahoree's impressive leadership and commitment to enhancing customer satisfaction and response times.

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.
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United States (2) Canada (1)

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Juárez, Mexico

Av. Ejército Nacional 7695
Juárez, Mexico 32536
251 - 300

+1-800-280-7703

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Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

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Industry Experience

Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.
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Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

40% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Callsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.

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Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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Infinity Center BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ciudad de Guatemala, Guatemala

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Infinity Center BPO is a call center service provider specializing in sales and telemarketing campaigns. Overall, the feedback is predominantly positive, with clients noting a 30% increase in sales and commendable personalized service. Despite minor cultural differences, their adept communication and project management skills, including managing 200 calls per hour, are highly praised.

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Industry Experience

Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resources

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.
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Ciudad de Guatemala, Guatemala

5-45 7A Avenida
Ciudad de Guatemala, Guatemala
50 - 75

(502) 2375-0025

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Call Center Solutions

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Montego Bay, Jamaica

Services provided

50% Call Center Services

50% Recruiting

Call Center Solutions is a company specializing in contact center services for hotel reservations. The reviews are predominantly positive, highlighting their impressive work culture and effective project management, with over 80% mentioning lower attrition and improved candidate quality. Some feedback suggests a need for improved communication, which is being addressed with a new website.

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Industry Experience

Call Center Solutions has demonstrated expertise in the Hospitality & Leisure industry, particularly in enhancing hotel reservation processes. Clients reported lower abandonment rates and improved candidate quality, highlighting the provider's strengths in recruitment and project management. The overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This indicates a strong fit for organizations in the hospitality sector seeking to enhance their call center operations.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Call Center Solutions as offering good value for money, with a focus on aligning company values and culture. One client noted improved recruiting options and lower attrition rates, reflecting a successful partnership. However, there were suggestions for enhanced communication, which could further solidify their perceived value. Overall, the sentiment is positive regarding the company's pricing relative to the quality of service provided.
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More responsive than most other service providers

Call Center Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.

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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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SD Solutions

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

35% Staffing

30% Back Office Outsourcing

25% IT Staff Augmentation +1 service

10% Employer of Record (EOR) Services

SD Solutions is a recruitment and HR management company specializing in providing skilled development personnel, particularly in the Eastern European market. Reviewers consistently praised SD Solutions for their individualized approach, responsiveness, and ability to deliver high-quality talent swiftly, with approximately 100% of feedback highlighting their effective communication and tailored solutions. While some suggested improvements in client management procedures, the overall satisfaction is overwhelmingly positive, establishing SD Solutions as a reliable partner.

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Industry Experience

SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors.
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Financial services IT Services Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability.
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Medellín, Colombia

Cl 10 #32-115, El Poblado, Medellín
Medellín, Colombia 050021
6 - 9

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Adlinc Business Services Limited

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Montego Bay, Jamaica

Services provided

35% Logistics & Supply Chain Consulting

25% Call Center Services

15% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Sales Outsourcing

Adlinc Business Services Limited is an outsourcing company specializing in customer service, dispatch, and driver-related support functions. Across the reviews, 100% of clients commend their responsive communication, excellent service quality, and seamless integration into existing business operations, highlighting their ability to exceed expectations and adapt swiftly to client needs. Their partnership approach and value for cost were consistently praised.

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Reviews mention Exceptional performance
Clients consistently praise Adlinc Business Services Limited for their exceptional performance, highlighting their outstanding talent and effective support. One COO noted that their customer service agents exceeded expectations, leading to rapid team expansion. The President of Crosstown Couriers emphasized remarkable improvements in operational efficiency and compliance management, attributing success to Adlinc's seamless integration and commitment to quality. Overall, feedback reflects a strong sentiment of satisfaction, with clients recommending Adlinc for their reliable and skilled services.

Customer Service Outsourcing for Delivery Solutions Company

5.0 Sep 4, 2025

Onboarding has been smooth, communication is easy, and the quality of talent they provide is outstanding. They don’t just fill seats, they’ve given us team members who learn fast, take initiative, and scale with our company. I’d highly recommend Adlinc to any business that needs reliable, skilled, and scalable support.
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Industry Experience

Adlinc Business Services Limited has demonstrated significant expertise in the Logistics & Supply Chain industry, providing essential support in customer service, dispatch operations, and driver compliance. Clients report impressive scalability, enhanced operational efficiency, and superior talent acquisition, resulting in improved response times and cost savings. The overall sentiment is overwhelmingly positive, indicating a strong fit for businesses within logistics and transport sectors seeking reliable and skilled outsourcing solutions.
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Logistics & Supply Chain Supply Chain, Logistics, and Transport

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Adlinc Business Services Limited's competitive pricing and exceptional value for money. One COO noted that the quality of talent exceeded local standards, even at double the cost. Similarly, a President emphasized the good value for the cost, which aligned with their budget. Overall, the sentiment reflects satisfaction with the company's pricing, with clients appreciating the balance between cost and the quality of service provided.
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Tampa, Florida (1) Minneapolis, Minnesota (1) Phoenix, Arizona (1)

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Deducto

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Barranquilla, Colombia

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Deducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.

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Industry Experience

Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
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Food & Beverage

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.
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Ubiminds

4.9 9 reviews

$100,000+

$50 - $99 / hr

50 - 249

Florianopolis, Brazil

Services provided

40% IT Staff Augmentation

15% AI Consulting

15% AI Development +3 services

10% Back Office Outsourcing

10% Custom Software Development

10% HR Consulting

Ubiminds is a talent-sourcing and staffing company specializing in providing high-quality engineering, data engineering, software development, and HR recruitment services. Reviews from clients consistently highlight their effectiveness in rapidly sourcing top-tier talent, with 100% of the feedback being positive. Clients appreciate their strong project management skills and cultural alignment, with several reviewers noting exceptional communication and collaborative team integration. Overall, Ubiminds excels in delivering skilled professionals who align with clients' technical needs and company culture.

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Reviews mention Understands their clients' needs
Ubiminds consistently demonstrates a strong understanding of client needs, as highlighted by multiple reviews. One client noted their exceptional capability in identifying candidates that align with both skill and cultural requirements, stating they are 'exceptional at finding the right candidate.' Another client emphasized their fast and empathetic responses, describing the service as 'top-notch' and better than any previous experiences. Overall, the sentiment is overwhelmingly positive, reflecting Ubiminds' commitment to client satisfaction and effective talent sourcing.

IT Staff Augmentation for IT Company

5.0 Nov 1, 2023

They responded to our needs extremely fast and with care and consideration. The service from the Ubiminds individuals was top-notch, far above and better than any other recruiting and talent-sourcing teams I've ever worked with. Requested changes were handled diligently. Concerns were handed with empathy and understanding, with quick action in response.
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HR & Staff Augmentation for Outdoors Services Provider

5.0 Mar 18, 2022

We’re very impressed with how good they are at understanding our needs and what fits from a skill and cultural standpoint. They’re just really exceptional at finding the right candidate. My experience with them has been great so far, and I haven’t seen anything they need to improve on at this point.
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Industry Experience

Ubiminds has garnered positive feedback across various sectors, notably Information Technology, Education, Software, and Financial Services. Clients commend their expertise in staffing solutions and project management, highlighting strengths in sourcing high-quality candidates and fostering team collaboration. In IT and Software, they excel in providing skilled engineers, while in Education, their ability to align talent with company culture stands out. Overall, Ubiminds is perceived as a valuable partner for organizations seeking dedicated and culturally aligned staffing solutions.
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Information technology Education Software Other Industry Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2)

What Clients Have Said
Clients consistently highlight Ubiminds' competitive pricing and overall value for money. One client noted that their pricing fit within budget while delivering great talent, emphasizing the company's commitment to quality over quantity. Another client appreciated the absence of recruiting fees, paying around $9,000 per hired candidate, which they found reasonable given the high-quality professionals provided. Overall sentiment indicates that Ubiminds offers a strong return on investment through effective staffing solutions.
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United States (8) Canada (1)

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Mutare

5.0 4 reviews

$1,000+

Undisclosed

2 - 9

San José, Costa Rica

Services provided

30% Conversion Optimization

25% Sales Outsourcing

20% Email Marketing +3 services

10% Digital Strategy

10% Social Media Marketing

5% Content Marketing

Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

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Industry Experience

Mutare has demonstrated significant expertise in various sectors, notably IT Services, Advertising & Marketing, Financial Services, and Business Services. Clients praised their effective lead generation and outreach strategies, particularly through LinkedIn campaigns. Overall sentiment across these industries reflects satisfaction with their project management, creative solutions, and commitment to client success. Potential clients in these sectors can expect a partner well-versed in driving awareness and generating qualified leads.
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IT Services Advertising & marketing Financial services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.
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Miami, Florida (1) Dallas, Texas (1) New York City, New York (1) Los Angeles, California (1)

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San José, Costa Rica

104
San José, Costa Rica
2 - 5

+50683419190

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Top Nearshore BPO Companies

List of the Top Nearshore BPO Services

Reviews mention Well-organized projects

Customer Support Services for B2B SaaS Company

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Reviewed 14 times in the past 6 months

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SupportYourApp is very responsive

Reviewed 1 time in the past 6 months

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Helpware CX is very responsive

Reviewed 1 time in the past 6 months

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Reviews mention Receptive

Outbound Sales Campaign for Professional Employer Org

Sales Outsourcing for Plant-Based Seafood Provider

Reviewed 3 times in the past 6 months

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Reviewed 1 time in the past 6 months

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Remote Team Solutions is very responsive

Reviews mention Great project management

Customer Support/Back-Office Services for Data Solutions Co

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MWDN is very responsive

Reviews mention Exceeds expectations

Website Design & Lead Generation for Software Dev Company

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Reviews mention Flexible

Staff Augmentation for Metals Manufacturer

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Reviews mention Experienced

Custom CRM Dev for Irrigation Solutions Company

Reviewed 1 time in the past 6 months

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Reviews mention Reasonable pricing

Recruiting & Employee Leasing for IT Company

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Reviews mention Helpful

PEO Support for Baby Registry Platform

Customer Service for E-Commerce and Consumer Products Co.

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Reviews mention High-quality work

Call Center Services for Smart Home IoT Tech Company