Parrolabs

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of GetHelp

Describe what your company does in a single sentence.

Recovery Residents and Homeless Shelter management software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Parrolabs to accomplish?

• Long Term Feature Development

SOLUTION

How did you find Parrolabs?

Referral

Why did you select Parrolabs over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Parrolabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included maintain, and building out key components of the system(s), Including all applications, and mobile apps in conjunction with our internal developers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of the projects are a combination, of production quality maintenance and bug fixes, new feature development that went into production for our SaaS product, and Networking Setup in some cases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Parrolabs, was a great extension to our team.  We viewed them not as contractors, but as employees.  If/When, we had issues with their team, Parrolabs would resolve them immediately and work with us to put a plan in place.

What was your primary form of communication with Parrolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were literally an extension to our team.  When we had crunch time they would step up and execute.   They have been with us 3+ years.  Any issue, problem, is rectified very fast.  They understand the needs of the business very well.

Are there any areas for improvement or something Parrolabs could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the founder and managing partner of a branding agency,

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Parrolabs, and what were your goals?

We needed help building a new website for a client that had a antiquated website. The website is fundamental to their business development

SOLUTION

How did you select this vendor and what were the deciding factors?

They came highly recommended, and once speaking to them, their knowledge and expertise were apparent!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From kick-off, to site design and architecture, to creation of the site, they were collaborative, proactive and informative, making sure we were using the latest and greatest technology for the job.

How many people from the vendor's team worked with you, and what were their positions?

we worked with three people on the team, including their CEO, who was very hands on, as well as a coder and a digital designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was just completed, so no data is back yet. But we and the client were very pleased with the work they did.

Describe their project management style, including communication tools and timeliness.

Collaborative, proactive and transparent. They used Slack to help ensure that communications were always seamless and documented.

What did you find most impressive or unique about this company?

This company was constantly thriving to make sure the deliverable was premium, well designed and state of the art.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind. I look forward to working with them again on other projects.

BACKGROUND

Please describe your company and your position there.

Virufy is a nonprofit organization developing a smartphone app to prescreen for Covid-19 through AI-powered analysis of cough sounds. I am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Parrolabs?

They managed our social media campaign during the pandemic.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out to various groups and found them as a strong company in Colombia, a focus region of ours.

Describe the project in detail and walk through the stages of the project.

The social media team made a detailed posting timeline and strategy to align with our marketing campaign.

How many resources from the vendor's team worked with you, and what were their positions?

The CEO and two social media project managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

confidential

How effective was the workflow between your team and theirs?

Parrolabs team has always been very responsive, which is appreciated.

What did you find most impressive or unique about this company?

The CEO is international and they are a premier company.

Are there any areas for improvement or something they could have done differently?

Communication quality vs speed.