Top Nearshore BPO Companies

Ratings Updated: June 22, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

SupportYourApp

4.8 86 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

DSR, Argentina

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer support outsourcing company offering services such as frontline support, HR recruiting, and tech support. The overall feedback is highly positive, with approximately 87% of reviewers praising their flexibility, responsiveness, and project management capabilities. However, one review noted issues with ownership and reliability, indicating room for improvement in certain areas.

See all 86 projects

8 of 11 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent client feedback on SupportYourApp reflects a generally positive sentiment, highlighting their responsiveness and flexibility. Notably, a financial services client praised their ability to scale support and manage high contact volumes effectively. Conversely, a lifestyle apparel brand expressed disappointment due to a lack of ownership and efficiency, resulting in increased internal workload. Overall, while many clients commend SupportYourApp's project management and adaptability, there are concerns regarding service consistency in some engagements.
Read 11 Recent Reviews

Was this helpful?

Industry Experience

SupportYourApp has garnered positive feedback across various industries, including Financial Services, Media, Energy & Natural Resources, Retail, IT, and Education. Clients praised their excellent customer support, adaptability, and ability to scale operations effectively. In Financial Services, they improved response times and support capacity. In Media, they enhanced recruitment processes, while in Retail, they faced challenges with ownership. Overall, the sentiment is highly favorable, making SupportYourApp a strong contender for companies in need of scalable support solutions.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial services IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Overall, client feedback regarding SupportYourApp indicates that they provide good value for money, with many clients noting the company's flexible pricing and effective service. For instance, one client highlighted that SupportYourApp's pricing fit their budget while delivering high-quality support, resulting in improved customer satisfaction rates. However, some reviews mentioned issues with service consistency and responsiveness, suggesting that cost-effectiveness may vary by project. In general, the sentiment is positive, emphasizing the company's ability to scale with business needs while maintaining competitive pricing.
Read All Reviews

Was this helpful?

DSR, Argentina

Libertador Avenue 2442, 4th Floor, Olivos
DSR, Argentina B1636
2 - 5

See All Locations (3)

Was this helpful?

View Profile Visit Website
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Garza García, Mexico

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

See all 44 projects
Reviews mention High-quality work
Clients consistently commend Unity Communications for delivering high-quality work across various projects. For instance, one client noted the team's ability to meet deadlines with exceptional quality and responsiveness to changing requests. Another highlighted the professionalism and dedication of Unity's staff, particularly in customer support and content production, which significantly improved customer satisfaction rates. Overall, the sentiment reflects strong approval of Unity's commitment to excellence and effective communication.

BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
Read Full Review

BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
Read Full Review

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
Read Full Review

Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
Read Full Review

BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications' effective support in revenue cycle management, emphasizing their organizational skills and positive client interactions. Clients appreciate their responsiveness and commitment, noting a 99.59% attendance rate improvement due to proactive measures. The team's respectful and engaged demeanor has fostered a strong working relationship, ensuring timely handling of calls and maintaining client satisfaction. Overall, feedback indicates a high level of satisfaction with their services and a strong cultural fit.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Unity Communications for their competitive pricing and overall value. One client noted that their pricing fit their budget while providing exceptional quality, stating, "Unity does double the effectiveness and efficiency of the work for a fraction of its cost." Another highlighted their ability to deliver timely service while maintaining low costs, which significantly improved customer satisfaction. Overall, the sentiment reflects that clients perceive Unity as offering good value for money, with many expressing satisfaction with the quality relative to the cost.
Read All Reviews

Was this helpful?

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

See All Locations (6)

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Guadalajara, Mexico

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a customer experience and business process outsourcing company offering a diverse range of solutions including customer support, marketing expertise, and technical support services. The reviews highlight their impressive project management, with 100% of clients noting their responsiveness, adaptability, and excellent communication. Helpware CX received overwhelmingly positive feedback, with clients praising their dedication, speed, and alignment with company values.

See all 47 projects
Industry Experience

Helpware has demonstrated extensive expertise across various industries including Telecommunications, Information Technology, Healthcare, eCommerce, and more. Clients commend their speed, responsiveness, and quality of service, particularly in marketing, customer support, and technical troubleshooting. Overall sentiment is positive, highlighting Helpware's ability to enhance customer satisfaction and operational efficiency, making them a strong fit for businesses seeking reliable support in diverse sectors.
Read All Reviews

Select Industry to see insights

Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Business services Telecommunications Arts, entertainment & music Advertising & marketing Consumer Products

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
Guadalajara, Mexico

Av. De Las Americas 1254, 16th Floor
Guadalajara, Mexico 44610
501 - 750

See All Locations (9)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

See all 7 projects

Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Real estate Financial services Software Business services Other Industry

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
Read All Reviews

Was this helpful?

Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

See All Locations (5)

Was this helpful?

View Profile Visit Website
ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

See all 6 projects

2 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for ContactPoint 360 highlights a strong overall sentiment, with multiple reviews praising their effective communication, timely project management, and ability to improve support metrics like response times and customer satisfaction. Clients noted the seamless integration of ContactPoint 360's team with their internal operations, creating a collaborative environment. Suggestions for improvement included more detailed performance reporting, but overall, clients expressed high satisfaction with the partnership, citing good value for cost and alignment with company values.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All Reviews

Select Industry to see insights

Advertising & marketing Automotive Consumer products & services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
Read All Reviews

Was this helpful?

Bogotá, Colombia

Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
Bogotá, Colombia 110131
201 - 250

See All Locations (9)

Was this helpful?

View Profile Visit Website
Outsourced

4.9 12 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Buenos Aires, Argentina

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.

See all 12 projects
Industry Experience

The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
Read All Reviews

Select Industry to see insights

Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media Contracting

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations.
Read All Reviews

Was this helpful?
View projects from:

Australia (4) United States (3) Canada (1) Israel (1) Switzerland (1)

This provider is fluent in 1 language:

English

Was this helpful?
Buenos Aires, Argentina

Avenida Corrientes 800
Buenos Aires, Argentina C1008
10 - 15

+54 11 5984 1515

See All Locations (10)

Was this helpful?
View Profile Visit Website
Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in providing remote recruitment services across various industries. With 100% positive feedback, clients consistently highlight their ability to find top-tier talent and align candidates with company culture. Approximately 75% of reviewers commend their timely and dedicated project management, underscoring the company's professionalism and commitment to client success.

See all 24 projects
1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.
Read 1 Recent Review

Was this helpful?

Industry Experience

Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
Read All Reviews

Select Industry to see insights

Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT Services

Was this helpful?
View projects from:

United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
Everscale Group

4.8 11 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Monterrey, Mexico

Services provided

30% Employer of Record (EOR) Services

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +2 services

10% Back Office Outsourcing

10% HR Outsourcing

Everscale Group is a company specializing in nearshore operations, staff augmentation, and outsourcing services, particularly for IT and SAP projects. Feedback highlights their efficiency, adaptability, and high-quality delivery, with nearly 100% of reviews noting their responsiveness and alignment with client objectives. A recurring theme is their ability to provide effective solutions on time, making them a preferred partner for expanding operations and accessing skilled talent in Mexico.

See all 11 projects
1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Everscale Group for their efficiency and strong cultural alignment. One CEO highlighted their ability to establish a nearshore operation in under two weeks, emphasizing their quick communication and commitment to over-delivering. The team's understanding of client needs in the nearshore sector was noted as exceptional. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating a strong client satisfaction.
Read 1 Recent Review

Was this helpful?

Industry Experience

Everscale Group has demonstrated significant expertise across multiple industries, particularly in SAP consulting, IT services, and business process outsourcing. Clients commend their responsiveness, project management, and ability to deliver high-quality talent efficiently. Positive feedback highlights their strong cultural alignment and competitive pricing. Overall sentiment is favorable, particularly within the IT and SAP sectors, making Everscale Group a suitable partner for organizations seeking staffing solutions and project support in these areas.
Read All Reviews

Select Industry to see insights

Consulting Information technology IT Services Business services

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Everscale Group's competitive pricing and overall value for money. Feedback indicates that their pricing aligns well with client budgets while delivering high-quality talent and services. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost,' while another stated that Everscale's 'efficient services with competitive pricing' enabled timely deliverables. Overall, the sentiment reflects satisfaction with the balance of cost and quality, underscoring Everscale's effectiveness in providing valuable solutions.
Read All Reviews

Was this helpful?
View projects from:

United States (8) India (1) Mexico (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
Vrand

4.9 11 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Buenos Aires, Argentina

Services provided

30% Demand Generation Marketing

20% Sales Outsourcing

15% Email Marketing +3 services

15% Search Engine Optimization

10% Account-Based Marketing

10% Graphic Design

Vrand is a lead generation and digital marketing company known for its expertise in creating effective outbound prospecting campaigns, LinkedIn outreach, and web design services. With consistently positive feedback across all reviews, Vrand's clients highlight their professionalism, timely delivery, and data-driven approaches, with 100% of reviewers impressed by their commitment and project management. The firm excels in lead quality improvement, achieving high conversion rates, and enhancing brand visibility.

See all 11 projects
Reviews mention Communicative
Client feedback highlights Vrand's exceptional communication skills, noting that updates were provided weekly, fostering transparency and collaboration. One client emphasized that communication was 'open and fast,' considering Vrand an integral part of their team. Overall, sentiment regarding Vrand's communicative approach is highly positive, with clients appreciating their responsiveness and commitment to exceeding project expectations.

Website Design & Lead Generation for Software Dev Company

5.0 May 6, 2024

The engagement with Vrand was a complete success! Project remained always within budget, and communication was open fast and we considered them part of our team. In summary, exceeding project goals demonstrates that the team's efforts, strategic adjustments, and innovative thinking resulted in greater impacts on marketing, design, and business outcomes than initially anticipated.
Read Full Review

Branding & Logo Design for Recruiting Agency

5.0 Apr 21, 2025

We were updated weekly on how the project was progressing and sent samples of the work to provide feedback. Their communication was always good. Virtual meetings were our primary form of communication with Vrand.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Vrand highlights their strong performance in lead generation and outbound prospecting campaigns. A client noted an impressive 80% conversion rate from prospect to scheduled meetings, praising Vrand's timely delivery and responsiveness to client needs. The client's appreciation for Vrand's professionalism, positive attitude, and alignment with industry trends underscores their overall satisfaction. No areas for improvement were identified, indicating a high level of client contentment.
Read 1 Recent Review

Was this helpful?

Industry Experience

Vrand has demonstrated substantial expertise and positive impact across various industries, particularly in Information Technology and Other Industries. In IT, clients praised their lead generation, engagement strategies, and project management, reporting remarkable increases in qualified leads and successful conversions. In Other Industries, including design and recruitment, Vrand's strengths lie in generating leads, enhancing brand visibility, and delivering creative solutions. Overall, the sentiment is highly favorable, indicating that Vrand is a strong fit for projects in IT as well as creative and marketing services.
Read All Reviews

Select Industry to see insights

Human Resources Software Design Information technology Other industries

Was this helpful?

Buenos Aires, Argentina

501 Loyola
Buenos Aires, Argentina C1414
6 - 9

+54 9 11 5622-8729

See All Locations (2)

Was this helpful?
View Profile Visit Website
Solvo Global

5.0 7 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

See all 7 projects
Reviews mention Exceptional results
Clients consistently report exceptional results from their engagement with Solvo Global, highlighting significant cost savings and operational efficiency. One CEO noted a savings of $2.1 million annually, attributing this success to Solvo's effective staff augmentation and high-quality execution. Another client praised the proactive nature of Solvo's employees, who exceeded expectations and streamlined processes. Overall, the sentiment reflects strong satisfaction with Solvo's professionalism, adaptability, and dedication to client success.

BPO Services for Management Consulting Firm

5.0 Nov 22, 2021

Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
Read Full Review

Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

We’ve had nothing but the best results with Solvo. The benefits increase year over year, and they’ve really been an instrument of our success. I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their reasonable pricing coupled with high-quality services. For instance, one client stated they saved approximately $2.1 million annually while maintaining service quality. Another mentioned that Solvo's costs were significantly lower than competitors without sacrificing excellence in execution. Overall, clients express satisfaction with the financial benefits of partnering with Solvo, often emphasizing the company's ability to deliver top-tier talent and service efficiency at a competitive rate.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

See All Locations (3)

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Bogotá, Colombia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
Read Full Review

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?
View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Sharkhelpers

4.9 7 reviews
Verified

$1,000+

< $25 / hr

10 - 49

Armenia, Colombia

Services provided

20% Recruiting

20% Staffing

15% Back Office Outsourcing +4 services

15% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Sharkhelpers is a recruitment agency specializing in sourcing and onboarding remote employees for various sectors, including tech, sales, and e-commerce. Reviews indicate a consistent delivery of high-quality candidates aligned with clients' cultural and operational needs. Approximately 100% of clients reported successful placements and emphasized the agency's exceptional communication, project management, and employee care. Clients also noted the agency's responsiveness and dedication, with no significant areas for improvement identified.

See all 7 projects
Reviews mention Communicative
Clients have consistently praised Sharkhelpers for their strong communication skills throughout their engagements. Feedback highlights their responsiveness, proactivity, and clarity in interactions. One client noted, "They were highly responsive, communicative, and proactive in keeping the process on track," emphasizing timely updates and adaptability. Another remarked on the team's ability to maintain open communication, stating, "The entire team, in unison, has always been very supportive." Overall, the sentiment surrounding Sharkhelpers' communication is overwhelmingly positive, indicating a reliable partnership.

Recruiting Services for Web Development Agency

4.0 May 20, 2024

We genuinely like that Sharkhelpers has open communication via email and provides us with a lot of insight regarding the talent's work progress and how to support our internal team to help them grow and stay aligned with our goals. We've never had a negative experience working with Sharkhelpers. We always communicate clearly and highly recommend them.
Read Full Review

Staff Augmentation for Amazon Marketing Agency

5.0 Apr 6, 2022

Even though the team members are remote they have become a vital part of our team. The communication and work ethic is outstanding.
Read Full Review

Staffing Services for AI-Assisted Matching Platform

5.0 Jun 3, 2025

Sharkhelpers demonstrated strong project management throughout the engagement. They were highly responsive, communicative, and proactive in keeping the process on track. Catalina and her team maintained clear and regular communication, providing detailed status reports and always being available to jump on a call when needed.
Read Full Review

HR Services for E-Commerce Agency

5.0 Jun 1, 2022

They’re an easy-to-work-with team with good communication. They also take care of their staff and check with me to see if I need help with anything. Their team is also responsive and meets deadlines. In terms of tools, we use email and WhatsApp.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
Read All Reviews

Select Industry to see insights

Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.
Read All Reviews

Was this helpful?
View projects from:

United States (4) Canada (1) Spain (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Colombia Time (COT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Was this helpful?
View Profile Visit Website
CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

25% Customer Service Outsourcing

25% Market Research

15% Call Center Services +4 services

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

CallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.

See all 48 projects
Reviews mention Easy to work with
Clients consistently express a sentiment of satisfaction regarding CallZent's ease of collaboration. One COO noted, 'their team felt like an extension of ours—professional, responsive, and easy to work with.' Another client highlighted their 'clear communication' and 'quick response' to needs, stating that working with CallZent was 'smooth from start to finish.' Overall, the feedback underscores CallZent's commitment to client partnership and adaptability throughout the project lifecycle.

Custom Software Development for IT Company

5.0 Apr 10, 2025

CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. They listened closely to our feedback and made adjustments without any hassle. It honestly felt like we were working with an extension of our own team.
Read Full Review

Custom Web App Development for Insurance Company

5.0 May 15, 2025

CallZent’s project management was impressive. They kept us updated regularly, met all milestones on schedule, and quickly adapted to any changes we requested. Communication was clear and consistent, and they truly listened to our needs. Their team felt like an extension of ours—professional, responsive, and easy to work with.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All Reviews

Select Industry to see insights

Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
Read All Reviews

Was this helpful?

View projects from:

United States (5) Canada (2) Mexico (1) United Arab Emirates (1)

Was this helpful?
View Profile Visit Website
Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2 services

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read more

Tijuana, Mexico

Blvd. Agua Caliente 4558 C-1, Aviacion
Tijuana, Mexico 22014
751 - 1000

Tijuana, Mexico

Avenida Universidad 13021, Parque Internacional Industrial Tijuana
Tijuana, Mexico 22427
1001 - 2000

See All Locations (6)

Was this helpful?

View Profile Visit Website
Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Buenos Aires, Argentina

Services provided

20% AI Development

20% IT Managed Services

15% IT Strategy Consulting +6 services

10% Application Management & Support

10% Back Office Outsourcing

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
Read more

Buenos Aires, Argentina

WeWork Argentina S.R.L., 39th Floor, Avenida Corrientes 800, Buenos Aires C1008, Argentina
Buenos Aires, Argentina C1008
21 - 30

See All Locations (20)

Was this helpful?

View Profile Visit Website
Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Mérida, Mexico

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

See all 10 projects
Reviews mention Easy to work with
Clients consistently express that Boldr. is easy to work with, highlighting their flexibility, responsiveness, and helpfulness. One client noted that despite minor payroll issues during implementation, the overall collaboration was seamless and positive. The ability to manage Boldr. team members while receiving tailored support is frequently praised, indicating a strong partnership dynamic. Overall, the sentiment reflects a high level of satisfaction with the ease of collaboration.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
Read All Reviews

Was this helpful?

View projects from:

United States (6) Austria (1) Canada (1)

Was this helpful?

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

See All Locations (5)

Was this helpful?
View Profile
PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

San Pedro Sula, Honduras

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a Business Process Outsourcing (BPO) company providing customer support, analytics, and call center services. Their clients commend them for their professionalism, commitment to client satisfaction, and ability to adapt services to meet evolving needs. Approximately 100% of reviews highlight their impressive project management and responsiveness, with a notable emphasis on timely service delivery and a strong cultural alignment with clients.

See all 6 projects
Reviews mention High-quality work
Clients consistently commend PartnerHero for delivering high-quality work, highlighting their commitment to customer satisfaction and effective project management. One client noted that PartnerHero goes the extra mile to meet changing requirements, while another praised their accuracy and efficiency, resulting in high customer satisfaction ratings. Overall, feedback indicates a strong alignment with client needs, emphasizing PartnerHero's dedication to maintaining a positive and productive partnership.

Call Center Services for Smart Home IoT Tech Company

5.0 Jan 27, 2023

PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
Read All Reviews

Was this helpful?

View projects from:

Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

Was this helpful?

San Pedro Sula, Honduras

Boulevard Al Hospital Mario Catarino Rivas
San Pedro Sula, Honduras 21102
401 - 500

See All Locations (7)

Was this helpful?
View Profile
Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

See all 16 projects
Reviews mention Exceptional performance
Fusion CX has received exceptional feedback from clients, highlighting their outstanding quality of work and effective lead generation services. One client noted, 'Their quality of work is excellent,' and emphasized that the team is 'perfect.' Additionally, clients appreciated their competitive pricing and the significant savings of $100 per month. The overall sentiment underscores Fusion CX's strengths in personnel and commitment, with no areas for improvement identified.

Lead Generation for IT Company

5.0 Dec 22, 2017

The quality of work is excellent. Their strengths are their people and their effort.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Fusion BPO Services has garnered positive feedback across various industries, including Retail, Hospitality, Business Services, Telecommunications, Manufacturing, and Information Technology. They are praised for their strong communication, problem-solving skills, and ability to enhance customer experience, notably increasing sales in retail and hospitality sectors. Clients highlight their cost-effectiveness and operational support, making them a suitable partner for businesses seeking efficient outbound and call center services.
Read All Reviews

Select Industry to see insights

Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed positive sentiments regarding the company's cost and value for money. One client noted, 'They had the best price for our company,' while another highlighted, 'They offer the best price in the market.' Despite some feedback indicating a desire for improved pricing structures, overall, clients appreciate the savings in both time and labor, with one stating they save '$4000 a month' and another mentioning significant monthly savings, thus affirming the company's competitive pricing.
Read All Reviews

Was this helpful?

Kingston, Jamaica

15 Old Hope Rd
Kingston, Jamaica
201 - 250

See All Locations (22)

Was this helpful?
View Profile
Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Bogotá, Colombia

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +3 services

15% Call Center Services

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

See all 3 projects

Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
Read All Reviews

Select Industry to see insights

Other Industry Healthcare Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
Read All Reviews

Was this helpful?

View projects from:

Australia (2) United States (1)

Was this helpful?

Bogotá, Colombia

97-46 Carrera 16
Bogotá, Colombia 110221
50 - 75

+57 601 786 8748

See All Locations (19)

Was this helpful?

View Profile
Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

60% Back Office Outsourcing

16% Customer Service Outsourcing

14% Call Center Services +1 service

10% Sales Outsourcing

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

See all 4 projects
Reviews mention Autonomous
The feedback regarding the Autonomous service provider highlights a strong sentiment of satisfaction among clients. They commend the provider for significantly improving operational efficiency, stating that they 'save us a lot of time' and allow for 'market expansion' by handling outbound services competently without requiring much supervision. Clients also noted reduced operational costs and the ability to focus on core business activities as major benefits. Overall, the sentiment is positive, with clients expressing confidence in the provider's capabilities.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The provider has demonstrated expertise across various industries, including hospitality and other sectors, primarily through Business Process Outsourcing services. Clients commend their efficiency, quick response times, and capability to enhance customer interactions, resulting in significant cost savings. Overall sentiment is positive, highlighting strengths in customer service and operational efficiency, making them a suitable choice for organizations looking to improve communication and reduce costs.
Read All Reviews

Select Industry to see insights

Nonprofit Consumer Products Hospitality & leisure Other Industry

Was this helpful?

View projects from:

New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

Was this helpful?

Santo Domingo, Dominican Republic

1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 19
31 - 40

See All Locations (6)

Was this helpful?
View Profile
Leadium

5.0 65 reviews

$1,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

75% Sales Outsourcing

10% Call Center Services

10% Content Marketing +1 service

5% Email Marketing

Leadium is a lead generation company specializing in outbound prospecting, appointment setting, and sales strategy for various industries. Across numerous reviews, 95% of clients praised Leadium's professional and adaptable project management, highlighting their effective communication and strategic alignment with business goals. Approximately 80% of clients noted significant improvements in lead quality and conversion rates, often emphasizing Leadium's focus on targeted outreach and consistent results.

See all 65 projects

4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Leadium highlight a strong overall sentiment, with clients praising their adaptive project management and high-quality outreach. Notable feedback includes a 150% increase in booked meetings for Multitood and consistent alignment with company values. Clients appreciated the professionalism of Leadium's team, noting the importance of maintaining brand reputation during outreach. Some suggestions for improvement included a desire for deeper qualification criteria and more visibility during slower periods.
Read 3 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (12) Less than $10,000 (9) $50,000 to $199,999 (7) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently commend Leadium for providing excellent value for money, with many noting that their pricing aligns well with the quality of service delivered. For instance, one client highlighted Leadium's 'good value for cost' and the significant increase in qualified meetings achieved without expanding their internal team. Another mentioned that Leadium's services resulted in a 150% increase in booked meetings within the first few months, underscoring their effectiveness and cost efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's pricing and value proposition.
Read All Reviews

Was this helpful?

View projects from:

United States (33) England (3) Belgium (1) Dominican Republic (1) Singapore (1)

Was this helpful?

Santo Domingo, Dominican Republic

Av John F Kennedy no. 88
Santo Domingo, Dominican Republic 10601
1

(725) 215-1886

See All Locations (4)

Was this helpful?

View Profile
Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Protel BPO is a call center service provider renowned for its exceptional customer service management and efficient call handling capabilities. Based on the reviews, the company receives overwhelmingly positive feedback, with clients praising its adaptability, professionalism, and effective communication. Approximately 80% of reviewers highlight Protel BPO’s alignment with company values and their ability to significantly enhance customer satisfaction and loyalty.

See all 11 projects
Reviews mention Great project management
Clients consistently praised Protel BPO for their exceptional project management skills, highlighting effective communication and timely delivery. The Vice President of Centene Corporation noted their 'clear, effective, and frequent' communication, while the Head of Customer Support Operations at IHG emphasized their alignment with company goals and efficient workflow. Marriott's Chief Customer Officer commended Protel's ability to recognize needs and maintain service standards through ongoing training. Overall, the sentiment reflects high satisfaction with Protel BPO's project management capabilities.

Call Center Services for Utility Company

5.0 Mar 22, 2024

ProtelBPO's project management was exceptional. They consistently delivered on time, adhering to our timelines and SLAs. Their responsiveness to our needs was noteworthy, with a dedicated account manager always available to address any concerns or make adjustments to the scope of work as needed.
Read Full Review

Call Center Services for Hospitality Company

5.0 Jan 16, 2025

I must say their project management technique is highly effective and it aligned with our company's culture and goals. Their communication with our team were simple and frequent which made it more efficient. Their project management and ability to meet deadlines made the process smoother leading to a more positive workflow.
Read Full Review

Call Center Services for Healthcare Co

5.0 Feb 20, 2025

Their project management was effective and It’s clear that the Protel BPO team are highly motivated and well-trained. They communicate clearly, effectively, and frequently. More importantly, they treat every caller with respect and compassion. The transition to Protel BPO was smooth from the start. Their onboarding process was easier, and they quickly adapted to our systems, culture, and operational requirements. Communication has been excellent they keep us updated regularly and provide valuable insights that help us continually improve.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (6) England (1)

Was this helpful?
View Profile
First Point Communications

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Ensenada, Mexico

Services provided

40% Sales Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

10% Customer Service Outsourcing

10% Direct Marketing

First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.

See all 6 projects
Reviews mention Flexible
Clients have consistently praised First Point Communications for their flexibility in adapting to customer needs. One review highlights their collaborative approach and responsiveness, noting that the team was able to build momentum quickly after an initial slow start. Additionally, clients appreciated the dedicated support provided by Muneeb Khan and his team, which contributed to a positive overall experience. The sentiment surrounding flexibility is overwhelmingly positive, indicating a strong alignment with client expectations.

Lead Generation for Telecommunications Company

5.0 Feb 26, 2022

They are very collaborative and flexible to meet customer needs. Start was a bit slow however the momentum was built soon and we started getting consistent results.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) Ireland (1) United States (1)

Was this helpful?

Ensenada, Mexico

Av Floresta 321
Ensenada, Mexico 22830
10 - 15

6197523455

See All Locations (2)

Was this helpful?
View Profile
vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

See all 1 projects

Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
Read All Reviews

Was this helpful?

View Profile
Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

See all 2 projects
Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

How easy they are to work with and how effective their communication is with our staff.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
Read All Reviews

Select Industry to see insights

Consumer Products Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
Read All Reviews

Was this helpful?

Tijuana, Mexico

Boulevard de las Bellas Artes
Tijuana, Mexico 22430
1001 - 2000

888-314-4530

See All Locations (4)

Was this helpful?
View Profile
OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

See all 1 projects

Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
Read All Reviews

Select Industry to see insights

Consumer products & services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

Santo Domingo, Dominican Republic

Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic
401 - 500

See All Locations (3)

Was this helpful?

View Profile
Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

São Paulo, Brazil

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% IT Managed Services +4 services

15% Customer Service Outsourcing

10% IT Staff Augmentation

10% Staffing

5% Recruiting

Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.

See all 20 projects
Reviews mention Great project management
Client feedback highlights exceptional project management by Customer Umbrella, characterized by timely delivery and responsiveness. One client noted their 'project management was seamless and highly responsive,' with tasks consistently delivered ahead of deadlines. Another client praised their adaptability to new requests, stating they were 'always on time' and 'adapting their strategy' to meet evolving needs. Overall, sentiment is overwhelmingly positive, emphasizing their effective communication and ability to integrate seamlessly with client teams.

Call Center Services for Healthcare Company

5.0 Feb 5, 2024

Regarding project management, Customer Umbrella has performed admirably. Their correspondence, mostly conducted via email, has been prompt and effective. In addition to meeting our needs, the customer service representative's forward-thinking and kind demeanour added to our overall satisfying experience.
Read Full Review

Customer Support for Game Development Company

5.0 Jan 20, 2023

It is very effective. Our communication is great and we are always keeping each other up-to-date regarding any changes within the game project. Customer Umbrella takes a lot of time to listen to our custom requests and workflows and adapts to them effortlessly.
Read Full Review

Dev Staff Augmentation for Salesforce Consultancy

5.0 Jun 24, 2025

Their project management was seamless and highly responsive. They adapted to our internal tools (Jira, Slack, GitLab) without friction and were present in all daily standups and planning meetings. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
Read All Reviews

Select Industry to see insights

Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
Read All Reviews

Was this helpful?

São Paulo, Brazil

Av. Paulista Bela Vista
São Paulo, Brazil 01310
50 - 75

+359885379385

See All Locations (5)

Was this helpful?
View Profile
Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

10% Accounting

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a staffing and outsourcing solutions provider that specializes in assisting companies with recruitment, onboarding, and managing remote teams. The reviews highlight Sourcefit's strengths in delivering cost-effective and high-quality services, with approximately 90% of the feedback reflecting positive experiences. Themes such as effective communication, strong cultural alignment, and responsiveness are frequently mentioned, with about 80% of reviewers emphasizing these aspects. However, some reviews suggested improvement in recruitment speed and proactive communication during peak times.

See all 12 projects
Reviews mention Communicative
The reviews highlight Sourcefit's strong communication skills, with clients noting their team's responsiveness and proactive approach. One client emphasized that Sourcefit staff 'communicated clearly and promptly throughout' the project, while another mentioned their 'very good' communication and flexibility. Overall, the sentiment is overwhelmingly positive, reflecting satisfaction with the company's ability to address client needs effectively and maintain strong lines of communication.

Recruitment & Customer Service Support for Software Development Provider

5.0 Mar 6, 2024

They assigned us an account executive who was in charge of managing the request and providing real-time status. Besides, all management members are very proactive in providing suggestions and sharing their observation and findings. The primary forms of communication with Sourcefit were virtual meetings and email or messaging apps.
Read Full Review

Back-Office Staff Augmentation for Turnkey Retail Fitout Co

5.0 Feb 2, 2024

Sourcefit have a great team. I was surprised frankly at the speed in which every aspect of the acquisitions were followed through in detail. I was also able to be as actively involved as I desired as well which was great. It was clear from the start Sourcefit staff knew what they were doing, understood the various nuance of the local and offshore market, quickly understood my specific requirements and needs and went to work to meet them, communicating clearly and promptly throughout.
Read Full Review

IT Support Services for Construction Company

4.0 Nov 21, 2025

Team are very responsive with good skills both in terms of product specialist knowledge and communication with IT colleagues and stakeholders. Keen to address our needs in a pro-active fashion. They’re very easy to work with and flexible. Communication and responsiveness is always very good and the services provided are very good value.
Read Full Review

Read All Reviews

Was this helpful?
1 of 3 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Sourcefit reflect a generally positive sentiment, highlighting their responsiveness and effective project management. Clients noted successful outcomes such as rapid team growth and seamless office setup, with one client achieving 100% staffing in 60 days. However, some feedback pointed to occasional delays in recruiting and the need for improved training among certain recruiters. Overall, clients appreciate Sourcefit's alignment with their values, quality of service, and proactive communication.
Read 3 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% IT Managed Services

Genesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.

See all 3 projects

Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
Read All Reviews

Was this helpful?

View Profile
RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Heroica Nogales, Mexico

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

See all 1 projects

Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
Read All Reviews

Select Industry to see insights

Real estate

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
Read All Reviews

Was this helpful?

Heroica Nogales, Mexico

Blvd. el Raqet #61
Heroica Nogales, Mexico 84066
301 - 400

See All Locations (10)

Was this helpful?

View Profile
Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

See all 1 projects

Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
Read All Reviews

Was this helpful?

Barranquilla, Colombia

51B-76 Calle 98
Barranquilla, Colombia 080020
76 - 100

+573045934941

See All Locations (2)

Was this helpful?

View Profile
CallTree BPO

5.0 3 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

CallTree BPO is a boutique outsourcing company specializing in back-office support, customer service, and client intake management. The overall feedback from reviews is overwhelmingly positive, with 100% of reviewers highlighting their strong project management and personalized service. Their commitment to understanding client needs and maintaining high employee morale is frequently praised.

See all 3 projects

Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
Read All Reviews

Select Industry to see insights

Legal

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
Read All Reviews

Was this helpful?

View Profile
CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

50% Sales Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

CloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities.

See all 13 projects
Reviews mention Accessible
Clients consistently highlight CloudTask's accessibility and responsiveness throughout their engagement. One client noted, 'They were super responsive and resourceful,' and appreciated the ease of use of the platform. Another emphasized their ability to quickly onboard and follow up, stating, 'Got a person in a few weeks.' Overall, the sentiment regarding accessibility is highly positive, with no reported areas for improvement in this regard.

Call Center Services for Sales Coaching Company

5.0 May 25, 2023

Yes. They were super responsive and resourceful. They got me onboarded and followed up with me to make sure everything was working. site was easy to use. Got a person in a few weeks.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
Read All Reviews

Select Industry to see insights

Business services Media Software Legal Advertising & marketing IT Services Human Resources Research

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
Read All Reviews

Was this helpful?

View projects from:

United States (8) England (2) France (1)

Was this helpful?
View Profile
Softtek

4.5 1 review

$5,000+

$25 - $49 / hr

10,000+

Monterrey, Mexico

Services provided

30% Back Office Outsourcing

30% Mobile App Development

20% Custom Software Development +1 service

20% Web Development

Softtek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek.

See all 1 projects

Industry Experience

Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients.
Read All Reviews

Was this helpful?

View Profile
NICE Global

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Montego Bay, Jamaica

Services provided

45% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

NICE Global is a business process outsourcing (BPO) company that specializes in call center services and customer support. Overall, they received positive feedback for their proactive communication, flexibility, and alignment with client values, with 100% of reviewers highlighting their cost-effectiveness and adaptability. Clients are impressed with their ability to enhance customer satisfaction metrics and increase customer lifetime value.

See all 2 projects
Reviews mention Accommodating
NICE Global has received positive feedback regarding their accommodating nature, particularly highlighted by a client who noted their 'true partner centric approach' that adapted to evolving needs. The VP of Product at Asurvio emphasized the company's attention to detail and responsiveness, which were critical for their project's success. Regular communication through weekly calls further exemplified their commitment to addressing client requirements, resulting in improved customer metrics without identified areas for improvement.

Customer Service Support for Automated Consumer Support Co

5.0 Dec 8, 2023

A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
Read All Reviews

Select Industry to see insights

Transportation Consumer products & services

Was this helpful?

Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
Read All Reviews

Was this helpful?
View Profile
Easybee Answering Services

5.0 10 reviews

Undisclosed

Undisclosed

10 - 49

San Salvador, El Salvador

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Easybee Answering Services is a bilingual virtual receptionist company offering 24/7 call handling, message-taking, and call scheduling services. Overall, clients commend Easybee for its efficiency, cost-effectiveness, and responsiveness, with approximately 90% of reviewers highlighting their positive experiences. The company is particularly valued for enhancing communication and reducing disruptions, demonstrating strong adaptability and professionalism across various industries, predominantly law firms.

See all 10 projects
Reviews mention Reliable
Clients consistently describe Easybee Answering Services as highly reliable, with one law firm noting their dependable receptionist services over a year and a half of collaboration. The firm highlighted significant improvements in communication and cost savings, emphasizing the efficiency and skill of Easybee's staff in handling messages. Overall, the sentiment regarding reliability is overwhelmingly positive, with no reported areas for improvement.

Backup Receptionist for Law Firm

5.0 Jan 19, 2021

I cannot say enough good things about Easybee. I have been working with them for about a year and a half now. They provide highly reliable receptionist services to my law firm. With Easybee, I’ve been able to save costs while improving communications with my clients.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Easybee Answering Services demonstrates notable expertise within the legal and education industries, providing reliable, cost-effective call handling and support. Legal clients commend their responsiveness and efficiency, particularly in managing bilingual services and complex client interactions. In the education sector, they facilitate seamless communication, allowing staff to concentrate on core tasks. Overall, sentiment is overwhelmingly positive, highlighting their strengths in communication, affordability, and customer service, making them an excellent fit for legal and educational organizations.
Read All Reviews

Select Industry to see insights

Education Construction Real estate Legal

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Easybee Answering Services for their cost-effectiveness and value for money. One client mentioned the pricing fit their budget, while another highlighted the service as inexpensive, stating, "for $200 a month, to field a lot of calls" is a great value. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in achieving their goals without incurring high costs, leading to improved efficiency and peace of mind.
Read All Reviews

Was this helpful?

View projects from:

United States (8) Antigua and Barbuda (1) Canada (1)

Was this helpful?
View Profile
SuperStaff

4.8 10 reviews

$10,000+

< $25 / hr

250 - 999

Medellín, Colombia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support.

See all 10 projects
Reviews mention Professional
Clients consistently commend SuperStaff for their professionalism and responsiveness. One client noted their 'strict professionalism from top to bottom' and highlighted the team's thorough vetting process and problem-solving abilities. Another client appreciated the quick responses from the team leaders and agents, stating they 'tried to study by themselves to get better.' Overall, the sentiment reflects a high level of satisfaction with SuperStaff's professional approach to project management and customer service.

Logistics & Customer Support Services for Logistics Co

4.5 Oct 9, 2025

SuperStaff management is alert, responsive, and transparent. Yes, the management team at SuperStaff responds quickly and always gives us satisfactory results, regardless of the ask. The strict professionalism from top to bottom. SuperStaff is extremely thorough in their vetting process and they work tirelessly to solve any problem we throw their way.
Read Full Review

Call Center Services for Movie Content Creation Company

4.5 Oct 9, 2025

They are professional at running Call center with experienced agents, hired staff in a short period of time. They also did their best to meet the timeline. I really appreciate that.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

South Korea (2) United States (2)

Was this helpful?

Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

See All Locations (2)

Was this helpful?
View Profile
Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

56% Back Office Outsourcing

29% Customer Service Outsourcing

15% Call Center Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

See all 4 projects
Reviews mention Professional
Clients have consistently praised Call Center Pros for their professionalism, particularly noting their effective communication and ability to deliver quality work quickly. One client highlighted that their processes and work ethic were significant strengths, resulting in substantial savings of approximately $250,000 monthly. Overall, the sentiment reflects a high level of satisfaction, with clients recommending the company for its reliable back office services and expressing confidence in their capabilities.

Online Customer Support for Healthcare Company

4.5 Aug 16, 2017

The service provider demonstrates strong processes and an admirable work ethic. Their commitment to maintaining high standards over our four years of collaboration has been consistently evident. This level of professionalism has contributed significantly to our satisfaction.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
Read All Reviews

Select Industry to see insights

Healthcare IT Services Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
Read All Reviews

Was this helpful?

View projects from:

Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

Was this helpful?
View Profile
Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

See all 1 projects

Industry Experience

Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.
Read All Reviews

Was this helpful?

View Profile
Zahoree, formerly Infolink-exp

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Juárez, Mexico

Services provided

100% Customer Service Outsourcing

Zahoree, formerly Infolink-exp, is a customer support and contact center solutions provider. The company consistently receives positive feedback for its proactive management, cultural fit, and effective communication, with no significant areas for improvement noted by clients. Over 90% of reviews highlight Zahoree's impressive leadership and commitment to enhancing customer satisfaction and response times.

See all 3 projects
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Zahoree's performance, highlighting significant improvements in service levels and customer satisfaction metrics. One client noted the team's 'exceptionally responsive' nature and seamless project execution, while also praising their impressive training and work quality. Overall, feedback indicates that Zahoree consistently delivers outstanding results, making them a strong choice for similar projects.

Remote Call Center Services for Lifestyle E-Comm Brand

5.0 May 2, 2025

The team at Zahoree was exceptionally responsive and execution was exceptional. Our experience was seemless and organized. Their training, work quality, and overall management were very impressive.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
Read All Reviews

Select Industry to see insights

eCommerce Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.
Read All Reviews

Was this helpful?

Juárez, Mexico

Av. Ejército Nacional 7695
Juárez, Mexico 32536
251 - 300

+1-800-280-7703

See All Locations (3)

Was this helpful?
View Profile
Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

40% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Callsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.

See all 1 projects

Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Infinity Center BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ciudad de Guatemala, Guatemala

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Infinity Center BPO is a call center service provider specializing in sales and telemarketing campaigns. Overall, the feedback is predominantly positive, with clients noting a 30% increase in sales and commendable personalized service. Despite minor cultural differences, their adept communication and project management skills, including managing 200 calls per hour, are highly praised.

See all 1 projects

Industry Experience

Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
Read All Reviews

Select Industry to see insights

Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.
Read All Reviews

Was this helpful?

Ciudad de Guatemala, Guatemala

5-45 7A Avenida
Ciudad de Guatemala, Guatemala
50 - 75

(502) 2375-0025

See All Locations (2)

Was this helpful?

View Profile
Call Center Solutions

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Montego Bay, Jamaica

Services provided

50% Call Center Services

50% Recruiting

Call Center Solutions is a company specializing in contact center services for hotel reservations. The reviews are predominantly positive, highlighting their impressive work culture and effective project management, with over 80% mentioning lower attrition and improved candidate quality. Some feedback suggests a need for improved communication, which is being addressed with a new website.

See all 1 projects

Industry Experience

Call Center Solutions has demonstrated expertise in the Hospitality & Leisure industry, particularly in enhancing hotel reservation processes. Clients reported lower abandonment rates and improved candidate quality, highlighting the provider's strengths in recruitment and project management. The overall sentiment is positive, with clients appreciating their cultural alignment and responsiveness. This indicates a strong fit for organizations in the hospitality sector seeking to enhance their call center operations.
Read All Reviews

Select Industry to see insights

Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Call Center Solutions as offering good value for money, with a focus on aligning company values and culture. One client noted improved recruiting options and lower attrition rates, reflecting a successful partnership. However, there were suggestions for enhanced communication, which could further solidify their perceived value. Overall, the sentiment is positive regarding the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Call Center Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.

See all 1 projects

Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
Read All Reviews

Select Industry to see insights

Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
Read All Reviews

Was this helpful?

View Profile
SD Solutions

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Medellín, Colombia

Services provided

35% Staffing

30% Back Office Outsourcing

25% IT Staff Augmentation +1 service

10% Employer of Record (EOR) Services

SD Solutions is a recruitment and HR management company specializing in providing skilled development personnel, particularly in the Eastern European market. Reviewers consistently praised SD Solutions for their individualized approach, responsiveness, and ability to deliver high-quality talent swiftly, with approximately 100% of feedback highlighting their effective communication and tailored solutions. While some suggested improvements in client management procedures, the overall satisfaction is overwhelmingly positive, establishing SD Solutions as a reliable partner.

See all 3 projects

Industry Experience

SD Solutions has demonstrated expertise across the Financial Services, IT Services, and Business Services industries. Clients commend their personalized approach to recruitment, effective team integration, and responsiveness. In Financial Services, they successfully established an offshore branch, while in IT Services, they provided high-quality developers for a rapidly growing tech startup. Their strengths lie in talent acquisition and HR management, making them a suitable partner for businesses seeking skilled personnel in these sectors.
Read All Reviews

Select Industry to see insights

Financial services IT Services Business services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight SD Solutions' strong value for money, noting their competitive pricing and high-quality service. One client emphasized the 'good value for cost' in establishing an offshore branch, while another remarked on the 'best services' compared to competitors. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested improvements in client management and resource availability.
Read All Reviews

Was this helpful?

Medellín, Colombia

Cl 10 #32-115, El Poblado, Medellín
Medellín, Colombia 050021
6 - 9

See All Locations (6)

Was this helpful?

View Profile
Adlinc Business Services Limited

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Montego Bay, Jamaica

Services provided

35% Logistics & Supply Chain Consulting

25% Call Center Services

15% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Sales Outsourcing

Adlinc Business Services Limited is an outsourcing company specializing in customer service, dispatch, and driver-related support functions. Across the reviews, 100% of clients commend their responsive communication, excellent service quality, and seamless integration into existing business operations, highlighting their ability to exceed expectations and adapt swiftly to client needs. Their partnership approach and value for cost were consistently praised.

See all 3 projects
Reviews mention Reliable
Clients consistently describe Adlinc Business Services Limited as a reliable partner, highlighting their ability to provide skilled and scalable support. One COO noted their agents excel in real-time coordination, leading to rapid expansion from one to six customer service agents. Feedback emphasizes smooth onboarding, excellent communication, and superior talent compared to local options. The client's overall sentiment is overwhelmingly positive, with no areas for improvement identified, underscoring Adlinc's reputation for reliability and quality service.

Customer Service Outsourcing for Delivery Solutions Company

5.0 Sep 4, 2025

We started with Adlinc using just one CSR agent to handle our on-demand courier calls and input orders. This type of work is challenging and requires real-time coordination, but Adlinc’s agent has been excellent. In a short time, we’ve added a second agent, and we’re already planning to expand to 6 agents. Onboarding has been smooth, communication is easy, and the quality of talent they provide is outstanding. I’d highly recommend Adlinc to any business that needs reliable, skilled, and scalable support.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Adlinc Business Services Limited has demonstrated significant expertise in the Logistics & Supply Chain industry, providing essential support in customer service, dispatch operations, and driver compliance. Clients report impressive scalability, enhanced operational efficiency, and superior talent acquisition, resulting in improved response times and cost savings. The overall sentiment is overwhelmingly positive, indicating a strong fit for businesses within logistics and transport sectors seeking reliable and skilled outsourcing solutions.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain Supply Chain, Logistics, and Transport

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Adlinc Business Services Limited's competitive pricing and exceptional value for money. One COO noted that the quality of talent exceeded local standards, even at double the cost. Similarly, a President emphasized the good value for the cost, which aligned with their budget. Overall, the sentiment reflects satisfaction with the company's pricing, with clients appreciating the balance between cost and the quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

Tampa, Florida (1) Minneapolis, Minnesota (1) Phoenix, Arizona (1)

Was this helpful?
View Profile
Deducto

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Barranquilla, Colombia

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Deducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.

See all 1 projects

Industry Experience

Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
Read All Reviews

Select Industry to see insights

Food & Beverage

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.
Read All Reviews

Was this helpful?

View Profile
Ubiminds

4.9 9 reviews

$100,000+

$50 - $99 / hr

50 - 249

Florianopolis, Brazil

Services provided

40% IT Staff Augmentation

15% AI Consulting

15% AI Development +3 services

10% Back Office Outsourcing

10% Custom Software Development

10% HR Consulting

Ubiminds is a talent-sourcing and staffing company specializing in providing high-quality engineering, data engineering, software development, and HR recruitment services. Reviews from clients consistently highlight their effectiveness in rapidly sourcing top-tier talent, with 100% of the feedback being positive. Clients appreciate their strong project management skills and cultural alignment, with several reviewers noting exceptional communication and collaborative team integration. Overall, Ubiminds excels in delivering skilled professionals who align with clients' technical needs and company culture.

See all 9 projects
Reviews mention Receptive
Clients have expressed a highly positive sentiment regarding Ubiminds’ receptiveness to feedback, highlighting their ability to adjust candidate profiles based on specific requirements. One client noted, "The Ubiminds team is attentive to feedback and adjusts accordingly," emphasizing a smooth hiring process. Additionally, they recommend clear communication about role expectations, reinforcing that Ubiminds values client input, which contributes to effective collaboration and satisfaction with the recruitment process.

Mobile Engineering Staff Augmentation for App Dev Company

5.0 Jul 27, 2021

The Ubiminds team is attentive to feedback and adjusts accordingly. If they send me a resume that doesn’t fit what we’re looking for, I take the time to highlight what I like and don’t like about it. Then, their team takes our feedback and strategically adjusts the candidates that they send to me. Overall, the hiring process has been smooth because they actively listen and adjust to our needs.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Ubiminds has received positive feedback across various sectors, notably in Information Technology and Education. In IT, clients praised their ability to source top talent quickly, while in Education, they were recognized for providing essential engineering and development support. Overall sentiment reflects Ubiminds' strengths in effective communication, cultural fit, and high-quality staffing solutions. Companies in need of tech talent or educational support will likely find a strong match with this provider.
Read All Reviews

Select Industry to see insights

Financial services Information technology Education Software Other Industry

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2)

What Clients Have Said
Client feedback highlights Ubiminds as a provider offering competitive pricing and strong value for money. One client noted they were able to hire high-quality professionals at rates fitting their budget, while another emphasized that Ubiminds delivered top talent quickly, significantly reducing their internal recruitment time. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality of candidates relative to their investment.
Read All Reviews

Was this helpful?

View projects from:

United States (8) Canada (1)

Was this helpful?
View Profile
Mutare

5.0 4 reviews

$1,000+

Undisclosed

2 - 9

San José, Costa Rica

Services provided

30% Conversion Optimization

25% Sales Outsourcing

20% Email Marketing +3 services

10% Digital Strategy

10% Social Media Marketing

5% Content Marketing

Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

See all 4 projects
Reviews mention Accommodating
Clients have praised Mutare for their accommodating nature, highlighting their willingness to integrate seamlessly into existing systems and workflows. One client noted their hands-on approach, stating that Mutare meets deadlines and is always available for questions via Slack. This sentiment reflects a strong overall approval of their collaborative efforts and responsiveness, contributing positively to client satisfaction.

LinkedIn Marketing Campaigns for Digital Marketing Firm

5.0 Jan 3, 2023

They meet deadlines, very hands on and accommodating and have worked within all our systems perfectly.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.
Read All Reviews

Was this helpful?

View projects from:

Miami, Florida (1) Dallas, Texas (1) New York City, New York (1) Los Angeles, California (1)

Was this helpful?

San José, Costa Rica

104
San José, Costa Rica
2 - 5

+50683419190

See All Locations (3)

Was this helpful?
View Profile
Parrolabs

5.0 13 reviews

$10,000+

$50 - $99 / hr

10 - 49

Medellín, Colombia

Services provided

20% IT Staff Augmentation

20% Recruitment Process Outsourcing

15% HR Outsourcing +4 services

15% Sales Outsourcing

10% Custom Software Development

10% Marketing Strategy

10% Web Design

Parrolabs is a versatile development company offering services across web and mobile development, SEO, and social media management. They are highly praised for their responsive communication, integration with client teams, and technical expertise. Clients consistently highlight their collaborative approach and problem-solving skills, with 100% mentioning timely and effective solutions. Parrolabs' emphasis on understanding client needs has fostered long-term partnerships, with no significant areas for improvement noted in reviews.

See all 13 projects

Industry Experience

Parrolabs has demonstrated strong capabilities across multiple industries, including Advertising & Marketing, Retail, Education, IT, and Media. Clients commend their collaborative approach, technical expertise in Ruby on Rails, and ability to deliver high-quality results. In Advertising & Marketing, they excelled in website development and innovative solutions. In Retail, their work on SEO and site performance garnered positive feedback. Overall, their professionalism and responsiveness have led to favorable sentiments in all sectors, making them a suitable partner for diverse projects.
Read All Reviews

Select Industry to see insights

Media Software Advertising & marketing Nonprofit Retail Information technology IT Services Education Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4)

What Clients Have Said
Client feedback consistently highlights Parrolabs' competitive pricing and overall value for money. One client noted their 'good value for cost' while another emphasized that Parrolabs charged 'competitive pricing—no higher or lower than the industry average.' Multiple clients appreciated the company's flexibility in adapting to budget constraints, with one stating that Parrolabs was able to deliver high-quality work within their financial limits. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
Read All Reviews

Was this helpful?

View projects from:

United States (10) Canada (1) Colombia (1) Netherlands (1)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Nearshore BPO Companies

List of the Top Nearshore BPO Services

Reviewed 11 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

BPO for Online Media Company

BPO Services for Online Medical Supplies Retailer

Staff Augmentation for E-Commerce Business

Virtual Assistant Recruitment for Spa

BPO for E-commerce Mergers & Acquisitions Firm

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Helpware CX is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Website Design & Lead Generation for Software Dev Company

Branding & Logo Design for Recruiting Agency

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Exceptional results

BPO Services for Management Consulting Firm

Staff Augmentation for Metals Manufacturer

Average Project Cost Breakdown

What Clients Have Said

Solvo Global is very responsive

Reviews mention Accommodating

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Recruiting Services for Web Development Agency

Staff Augmentation for Amazon Marketing Agency

Staffing Services for AI-Assisted Matching Platform

HR Services for E-Commerce Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Custom Software Development for IT Company

Custom Web App Development for Insurance Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

PEO Support for Baby Registry Platform

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work