Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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Undisclosed$25 - $49 / hr2 - 9
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Aimers Infosys is a small branding company located in Surat, India. Their services include Branding and Digital Strategy.
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$1,000+$50 - $99 / hr2 - 9
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Faranie Creative Studio Taiwan is a SEO company. They specialize in Search Engine Optimization and Pay Per Click.
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$1,000+$25 - $49 / hr2 - 9
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Code Horizon Studios is a social media marketing firm in Karachi, Pakistan. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9
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RSM Media is a Marketing Strategy company. The eMalahleni, South Africa-based agency was founded in 2023. Their services include Marketing Strategy and Digital Strategy.
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$1,000+Undisclosed2 - 9
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Eximia Online is a Digital Strategy company. They were launched in 2024, and their services include Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9
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Rocket Online is an Edinburgh, Scotland-based social media marketing agency. The team focuses on Social Media Marketing and Content Marketing.
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$1,000+Undisclosed2 - 9
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Happy Hema is a web development firm in New York, New York. Their services include Web Development and Digital Strategy.
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Undisclosed$25 - $49 / hr2 - 9
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Headquartered in Bangalore, India, Peafowl Pixel is a graphic design company. Their services include Graphic Design and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9
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AxoraWeb Softwarehouse is a SEO services firm established in 2024. The team offers Search Engine Optimization and Web Design.
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Undisclosed< $25 / hr2 - 9
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Vynix Studio is an app development firm. The team specializes in Mobile App Development and UX/UI Design, and the company is located in Dubai, United Arab Emirates.
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UndisclosedUndisclosed2 - 9
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GoBig Digital is a small SEO agency launched in 2019. Their services include Search Engine Optimization and Pay Per Click.
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Undisclosed< $25 / hr2 - 9
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Website development company Lorvix Solutions was founded in 2025. In Chennai, India, the team specializes in Web Development and Custom Software Development.
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$5,000+$25 - $49 / hr2 - 9Gurugram, India
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Heeko is a small e-commerce development firm launched in 2019. Their services include E-Commerce Development and Web Development.
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$5,000+$200 - $300 / hr2 - 9Sydney, Australia
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Graphic design agency Persuaders is located in Sydney, Australia. They offer Graphic Design and Business Consulting and were established in 2014.
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$1,000+$50 - $99 / hr2 - 9Portsmouth, England
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Big Rocket is a web design agency founded in 2016. The agency provides Web Design and E-Commerce Development, and is small.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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See all 1 projectsITechia Solutions specializes in web development and maintenance services, employing technologies like React Js and Firefox. Their clients, such as Green Galaxy, commend their excellent project management, timely updates via scrum meetings, and significant positive impact on profitability. The overall feedback highlights their cost-effectiveness and high-quality work.
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$1,000+$25 - $49 / hr10 - 49
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See all 1 projectsDigiDesk Agency offers Website Development, Website Design, and SEO services. The reviews highlight their impressive ability to integrate creativity with technical expertise, resulting in visually appealing and intuitive user interface designs. Clients appreciate their effective project management, timely delivery, and responsiveness, contributing to increased website traffic and a positive user experience.
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$1,000+$50 - $99 / hr10 - 49Hillside, NJ
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Founded in 2020, Grafzy Media is a web design agency. In Hillside, New Jersey and Rajakhera, India, the team focuses on Web Design and Graphic Design.
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$1,000+$25 - $49 / hr10 - 49New Delhi, India
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Founded in 2019, Digital Buddy 365 is a small New Delhi, India-based web design agency. Their team focuses on Web Design and Graphic Design.
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$5,000+$50 - $99 / hr10 - 49Lahore, Pakistan
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Established in 2019, Digitalux Pakistan is a Product Design company. Their team focuses on Product Design and Custom Software Development.
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$5,000+$100 - $149 / hr10 - 49
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SODEWE is an user experience agency in London, England and Sombor, Serbia. The team provides UX/UI Design and Graphic Design.
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$5,000+$50 - $99 / hr10 - 49Durgapur, India
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Dtory is a small UX design agency based in Durgapur, India. Their services include UX/UI Design and Logo.
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$1,000+$25 - $49 / hr10 - 49Vadakkencherry, India
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Quebec Technologies is a website development firm established in 2021. The firm offers Web Development and Mobile App Development, and is small.
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$10,000+$25 - $49 / hr10 - 49
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CODEDESKSTUDIO, a web design company, is in Vehari, Pakistan. Launched in 2019, the team provides Web Design and Web Development.
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$5,000+$25 - $49 / hr10 - 49
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Founded in 2024, Techforge Innovations is a small Karachi, Pakistan-based social media marketing agency. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hrFreelancer
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UX design agency Sherjeel Javed was launched in 2011. The firm offers UX/UI Design and Product Design.
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$5,000+$25 - $49 / hr10 - 49Madrid, Spain
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Top Position - Digital Marketing Agency is a Digital Strategy company. They are in Madrid, Spain. Their team focuses on Digital Strategy and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9
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Website development company Hasta Studio was established in 2019. The team specializes in Web Development and Web Design and is in Warszawa, Poland.
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$10,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
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MINDFLARES, a small Market Research company, is headquartered in Dubai, United Arab Emirates and Antelias, Lebanon. Their services include Market Research and UX/UI Design.
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$1,000+< $25 / hrFreelancerChandigarh, India
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Dumb Creations is an user experience design agency. Founded in 2016, the team provides UX/UI Design and Product Design. The firm is based in Chandigarh, India.
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$1,000+$25 - $49 / hr50 - 249
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Mind & Matter, a branding company, was established in 2004. The team specializes in Branding and Digital Strategy.
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$5,000+$100 - $149 / hr10 - 49Olathe, KS
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Lure Creative, Inc. Is a SEO company. Based in Olathe, Kansas, their team focuses on Search Engine Optimization and Social Media Marketing.
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$50,000+$50 - $99 / hr10 - 49Singapore, Singapore
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Newlogic is a software development firm. Based in Singapore, Singapore, their team focuses on Custom Software Development and Web Development.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
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AppUnik is a web development firm based in Ahmedabad, India. They focus on Web Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Ahmedabad, India
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Located in Ahmedabad, India, Infiraise is a small Digital Strategy company. Their services include Digital Strategy and Web Design.
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$1,000+< $25 / hr2 - 9Malibu, CA
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Uxocean Agency is a branding agency. Headquartered in Malibu, California, the team provides Branding and Web Design.
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$1,000+< $25 / hr10 - 49Rajkot, India
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Techniverse Software Consulting Pvt. Ltd. Is a SEO services firm. The team specializes in Search Engine Optimization and UX/UI Design and is headquartered in Rajkot, India.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
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Sheerbit Technogies, a website development firm, was founded in 2018. The small team focuses on Web Development and Mobile App Development.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
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ISoftrend System is a social media marketing agency launched in 2019. Headquartered in Ahmedabad, India, the team provides Social Media Marketing and Branding.
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$1,000+< $25 / hr10 - 49Kolkata, India
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EVANEX TECHNOLOGY SOLUTIONS PRIVATE LIMITED is a web development company. Established in 2019, the firm offers Web Development and Mobile App Development.
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$1,000+$100 - $149 / hr10 - 49Noblesville, IN
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Pickett and Associates is a small Noblesville, Indiana-based branding agency. The team offers Branding and Public Relations.
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$5,000+$150 - $199 / hr2 - 9Wien, Austria
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Intuio GmbH, an user experience design company, was founded in 2008. They offers UX/UI Design and Product Design.
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UndisclosedUndisclosed2 - 9Santa Rosa, CA
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Boylan Point Agency is an UX design agency established in 1997. Based in Santa Rosa, California, the team specializes in UX/UI Design and Graphic Design.
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$1,000+$50 - $99 / hr2 - 9București, Romania
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Plummedia, a web design company, was founded in 2017. The team provides Web Design and UX/UI Design.
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$1,000+$100 - $149 / hr2 - 9
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Established in 1992, Aragona Agency, a small branding agency, is headquartered in Ottawa, Canada. Their team focuses on Branding and Social Media Marketing.
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$5,000+$100 - $149 / hr50 - 249London, England
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WebSolutions is a web design company launched in 2009. The midsize team focuses on Web Design and Mobile App Development.
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$1,000+$25 - $49 / hr50 - 249Bengaluru, India
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Idex, a midsize branding company, is in Bengaluru, India. Their services include Branding and UX/UI Design.
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$1,000+$25 - $49 / hr50 - 249Dhaka, Bangladesh
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ReformedTech is a web design agency. Founded in 2017, the firm is located in Dhaka, Bangladesh. Their team focuses on Web Design and UX/UI Design.
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$25,000+$25 - $49 / hr50 - 249Dallas, TX
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App development company AppFynder is located in Dallas, Texas. They focus on Mobile App Development and Logo.
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UndisclosedUndisclosed50 - 249Karachi, Pakistan
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Cloud Lab Private Ltd is a branding agency launched in 2012. The team specializes in Branding and Social Media Marketing.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38/40.019.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.