Top UX Designers in New York City
New York City’s digital scene spans Wall Street fintech, Broadway media, and Brooklyn’s booming startup studios—making UX design a mission-critical skill set.
Clutch simplifies the search for trusted UX designers in New York City by collecting in-depth, client-verified reviews and data-driven rankings. Each agency listed here has been evaluated for design expertise, project management, and real-world impact, so you can confidently filter by budget, industry, or client size and connect with teams that match your needs and NYC’s pace.
Ready to start? Explore our global directory of Top UX Design Companies, see nearby talent in Boston, or narrow in on NYC UX agencies for healthcare.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Serves New York City, NYServices provided
See all 61 projectsQubika is a UX/UI design company renowned for its exceptional service and commitment to user-centered design. With a focus on mobile and app development, 100% of reviewers highlight Qubika's professionalism, responsiveness, and quality of work. Clients commend their ability to deliver high-quality, bug-free products on time, with 0% negative feedback across reviews. Their strong company culture and alignment with clients’ objectives make them a preferred choice for UX/UI design projects.
$25,000+$100 - $149 / hr50 - 249New York, NYServices provided
See all 84 projectsGoji Labs is a versatile UX/UI design and development company known for its comprehensive services, including mobile and web app design, website development, and UX strategy. Across reviews, 100% of clients commend their professionalism, technical expertise, and collaborative approach. The company excels in understanding client visions, delivering high-quality products, and maintaining effective communication, making them an ideal partner for projects requiring user-centered design and development.
$25,000+$150 - $199 / hr10 - 49New York, NYServices provided
See all 94 projectsMomentum Design Lab is a distinguished UX/UI design firm that excels in providing comprehensive user experience and interface design solutions. Reviews highlight their professionalism, efficient project management, and ability to deliver on time and budget, with a 95% adherence to timelines. Clients have praised their user-centered design approach and innovative solutions, while indicating a desire for more competitive pricing. Approximately 80% of reviewers commend their exceptional communication and collaborative process.
$25,000+$100 - $149 / hr10 - 49Serves New York City, NYServices provided
See all 37 projectsOrizon Design is a UX/UI design firm known for its professional and creative approach to user-centered design. With a 100% positive feedback rate, clients consistently praise their efficient project management, timely delivery, and ability to translate complex requirements into intuitive and visually engaging interfaces. Over 90% of reviews highlight their impressive collaboration and communication skills, emphasizing their commitment to meeting client needs.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
Established in 2016, Broadlink Data Services, LLC. Is a small New York, New York-based web design agency. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Astoria, NY
Services provided
Droidox, a small software development firm, is headquartered in Astoria, New York. The team specializes in Custom Software Development and Web Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr10 - 49Serves New York City, NYServices provided
See all 34 projectsGlow Design Agency is a prominent UX/UI design firm specializing in creating user-friendly and visually appealing digital interfaces. With over 90% positive feedback, clients consistently highlight their ability to deliver high-quality, intuitive designs on time. Approximately 75% of reviews commend their effective project management and responsive communication, ensuring seamless collaboration and successful project outcomes.
$25,000+$150 - $199 / hr10 - 49Serves New York City, NYServices provided
See all 24 projectsSinglemind is a UX/UI design and development firm known for its strong partnership approach and technical expertise. They consistently deliver high-quality user-centered design solutions, with 100% of reviews praising their responsiveness and ability to meet project timelines and budgets. Clients highlight their cultural fit and comprehensive understanding of user experience design as key strengths.
$25,000+$100 - $149 / hr10 - 49Serves New York City, NYServices provided
See all 20 projectsROSSUL is a distinguished UX/UI design company known for its comprehensive approach to user-centered design and digital interface design. Across their reviews, ROSSUL consistently receives high praise for understanding complex requirements and delivering intuitive, aesthetically pleasing designs. Impressively, 100% of reviewers noted their ability to translate vague concepts into refined user experiences, with 90% highlighting their efficient project management and proactive communication.
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$1,000+< $25 / hr50 - 249Islandia, NY
Services provided
See all 9 projectsCodment is a UI/UX design and development company with a strong focus on enhancing user experience through user-centered design and digital interface design. Reviews indicate that 100% of clients appreciate their effective project management and communication. Clients frequently commend Codment's ability to deliver visually appealing and user-friendly designs, with no negative feedback regarding their services.
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$1,000+$25 - $49 / hr10 - 49North Brunswick Township, NJ
Services provided
Akkenna Animation and Technologies Private Limited is a custom software development company. Established in 2022, the firm provides Custom Software Development and Web Development.
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$1,000+Undisclosed2 - 9White Plains, NY
Services provided
KRISDODA is a White Plains, New York-based graphic design company. They focus on Graphic Design and Branding and were founded in 2018.
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$10,000+$150 - $199 / hr10 - 49Norwalk, CT
Services provided
See all 4 projectsmilk* is a creative agency specializing in branding, marketing, and design services, with a strong emphasis on personalized client communication and strategic alignment. They excel in delivering projects ahead of schedule, consistently meeting or surpassing industry benchmarks. With 100% positive feedback, clients praise their creativity, detail orientation, and responsiveness, citing their ability to transform stagnant brands and enhance digital presence.
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$5,000+$50 - $99 / hr2 - 9East Brunswick, NJ
Services provided
DevDash Labs, a web design agency, was established in 2022. The small team focuses on Web Design and UX/UI Design.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves New York City, NYServices provided
See all 27 projectsFuzzy Math is a UX/UI design company specializing in User Experience and User Interface Design, offering services such as UX Discovery, user research, and design systems. Their reviews reflect overwhelmingly positive feedback, praising their professionalism, communication, and project management, with consistent on-time delivery and alignment with client values. Approximately 90% of reviewers commend their design talent, flexibility, and ability to adapt to client needs, showcasing expertise in User-Centered and Digital Interface Design.
$1,000+$100 - $149 / hr2 - 9Serves New York City, NYServices provided
See all 7 projectsMeticular is a user experience design company specializing in UX/UI design services, known for its comprehensive approach to digital interface design. Across the reviews, Meticular is frequently praised for its professionalism, expertise, and ability to seamlessly integrate with client teams, with 100% of reviewers mentioning their effective communication and responsiveness. Despite occasional delays, the overall client satisfaction remains high, emphasizing their commitment to delivering exceptional user-centered design solutions.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
SEO CT Experts is a SEO agency. They offer Search Engine Optimization and UX/UI Design and are headquartered in Stamford, Connecticut.
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UndisclosedUndisclosed50 - 249Northport, NY
Services provided
Applied Visions, an UX design agency, is headquartered in Northport, New York and Clifton Park, New York. Their services include UX/UI Design and IoT development.
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UndisclosedUndisclosed250 - 999Somerville, NJ
Services provided
Entrans Technologies, an UX agency, was launched in 2019. The firm specializes in UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Garden City, NY
Services provided
Koralbyte is an UX company established in 2016. The small team focuses on UX/UI Design and cloud consulting & SI.
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$10,000+$150 - $199 / hrFreelancerNew York, NY
Services provided
Founded in 2014, Hattan Media LLC is a web design company. The team specializes in Web Design and Mobile App Development and is headquartered in New York, New York.
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UndisclosedUndisclosedFreelancerNew York, NY
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Web Designer 23 is an Advertising company. They focus on Advertising and Branding and are in New York, New York.
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$1,000+$300+ / hr50 - 249South Brunswick Township, NJ
Services provided
In South Brunswick Township, New Jersey, Minimalist Moon is a SEO company. They provide Search Engine Optimization and Web Design and were established in 2012.
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$5,000+$100 - $149 / hr10 - 49Norwalk, CT
Services provided
See all 4 projectsJUICE Creative Group is a branding and web development company that excels in crafting customized websites and brand revisions. With 100% positive feedback from reviewers, they are praised for their commitment to quality, delivering projects ahead of schedule, and aligning with client values. While their UX/UI services aren't explicitly mentioned, their strong focus on client satisfaction and flexibility is evident.
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$5,000+$100 - $149 / hr2 - 9Asbury Park, NJ
Services provided
Based in Asbury Park, New Jersey and Northampton, Massachusetts, Radiant Elephant is a web design agency. Their services include Web Design and Digital Strategy.
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$1,000+$50 - $99 / hr50 - 249Pleasantville, NY
Services provided
See all 1 projectsCloud One Developers Inc specializes in creating user-friendly and professional websites, emphasizing UX/UI Design and secure online booking systems. Reviews highlight their expertise, timely delivery, and client-centric approach, resulting in positive customer feedback, increased bookings, and enhanced user engagement. Clients appreciate their excellent quality of work and ongoing support.
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UndisclosedUndisclosed10 - 49Spring Valley, NY
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Evelt is a web design company in Spring Valley, New York. They offer Web Design and UX/UI Design and were founded in 2008.
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$1,000+$25 - $49 / hr2 - 9Stamford, CT
Services provided
CipherLogic is an UX design company. Launched in 2021, the company is headquartered in Stamford, Connecticut. Their team provides UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed2 - 9Nyack, NY
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79pxls Graphic Design is an user experience agency. Their small team is located in Nyack, New York. Their team provides UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
CommiITt, LLC is an user experience design agency. Their small team is in Edison, New Jersey and specializes in UX/UI Design and IT strategy consulting. The company was founded in 2017.
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Undisclosed$100 - $149 / hr50 - 249Norwalk, CT
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Inspira Marketing is an UX design company in Norwalk, Connecticut and Chicago, Illinois. They offer UX/UI Design and Branding and were launched in 2008.
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UndisclosedUndisclosed10 - 49Piscataway, NJ
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Digital Strategy company ElementOne Digital is in Piscataway, New Jersey. Launched in 2016, the team offers Digital Strategy and Web Design.
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$1,000+$50 - $99 / hr50 - 249Plainsboro Township, NJ
Services provided
Established in 2019, Damco Digital Inc. Is a social media marketing firm. Their team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Neptune City, NJ
Services provided
Founded in 2014, RaezerConnect is a Market Research company. The team specializes in Market Research and Event Marketing and is in Neptune City, New Jersey.
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UndisclosedUndisclosed10 - 49Hanover, NJ
Services provided
Insync Design is a Product Design company founded in 1994. Headquartered in Hanover, New Jersey, the team specializes in Product Design and UX/UI Design.
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$1,000+$25 - $49 / hr2 - 9Brightwaters, NY
Services provided
Kool Design Maker is an user experience design agency launched in 2004. Headquartered in Brightwaters, New York, the team offers UX/UI Design and Graphic Design.
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$1,000+$100 - $149 / hr50 - 249Hauppauge, NY
Services provided
Intelligent Product Solutions (IPS) is a midsize Product Design company in Hauppauge, New York. Their services include Product Design and IoT development.
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$10,000+Undisclosed2 - 9Lakewood, NJ
Services provided
See all 3 projectsIntent UX is a user-centered design agency specializing in UX/UI design services, noted for their ability to redesign digital interfaces effectively. Across their reviews, 100% of clients praised their responsive communication, timely delivery, and exceptional design outcomes. Approximately 33% highlighted their ability to quickly grasp user requirements and deliver clean, aesthetically pleasing interfaces.
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UndisclosedUndisclosed1,000 - 9,999Princeton, NJ
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Emids is a Business Consulting company founded in 1999. Their services include Business Consulting and Generative AI.
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$1,000+< $25 / hr10 - 49Lawrence Township, NJ
Services provided
See all 6 projectsMavenj SEO is a digital marketing agency specializing in SEO, social media marketing, web design, and online reputation management. Their clients frequently commend their project management and timely delivery, with 100% of reviewers highlighting their effective communication and support. Furthermore, 80% of reviews note their cost-effectiveness and alignment with client values, affirming their high ratings and favorable pricing.
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UndisclosedUndisclosed2 - 9New City, NY
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User experience agency Don Price Design is based in New City, New York. They focus on UX/UI Design and Graphic Design.
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$5,000+$50 - $99 / hr2 - 9hillsborough, NJ
Services provided
Huma IT, a small software development company, is located in hillsborough, New Jersey. The team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Franklin Township, NJ
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Sita Corp, a data analytics company, focuses on BI & big data consulting & SI and cloud consulting & SI. The company is based in Franklin Township, New Jersey.
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$1,000+< $25 / hr10 - 49Westport, CT
Services provided
Oddbox Design Solutions LLP is an user experience agency. They are based in Bengaluru, India and Westport, Connecticut. Their team offers UX/UI Design and Digital Strategy.
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$10,000+Undisclosed10 - 49Princeton, NJ
Services provided
RIPEN is an user experience design agency. They were established in 2003, and their services include UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed10 - 49Manalapan Township, NJ
Services provided
Encode, Inc., an user experience design agency, is in Manalapan Township, New Jersey. Established in 1997, the team focuses on UX/UI Design and BI & big data consulting & SI.
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$5,000+Undisclosed10 - 49Point Pleasant Beach, NJ
Services provided
Teknicks, a small Content Marketing company, is headquartered in Point Pleasant Beach, New Jersey. Their services include Content Marketing and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Somerville, NJ
Services provided
Based in Somerville, New Jersey, Baldwin & Obenauf, Inc. (BNO) is a small Advertising company. The team provides Advertising and Branding.
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$1,000+$25 - $49 / hrFreelancerNEW YORK, NY
Services provided
Branding company Studio C u b e Y was founded in 2014. The small team offers Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Raritan, NJ
Services provided
Aardvark Brigade is a branding company. Their small team of employees is in Raritan, New Jersey. Their team focuses on Branding and Web Design.
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UndisclosedUndisclosed50 - 249Princeton, NJ
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Solvable Creations, a midsize Marketing Strategy company, is located in Princeton, New Jersey and Chennai, India. The team specializes in Marketing Strategy and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Princeton, NJ
Services provided
Design Varient is a web design agency. The team provides Web Design and Custom Software Development, and the firm is in Princeton, New Jersey.
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$5,000+$100 - $149 / hr2 - 9Norwalk, CT
Services provided
Berry Creative is a branding firm. Their small team is headquartered in Norwalk, Connecticut. Their services include Branding and Market Research.
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$1,000+$150 - $199 / hr2 - 9Lakewood, NJ
Services provided
Founded in 2021, Mh Media is a small branding firm. Their team specializes in Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Armonk, NY
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Branding company Create and Associates, Inc is based in Armonk, New York. The team focuses on Branding and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9Central Islip, NY
Services provided
Application development firm Spark Digital was founded in 2021. The small team focuses on Mobile App Development and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerOcean Township, NJ
Services provided
Kinetic Iris is a website development firm established in 2012. Their team offers Web Development and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Darien, CT
Services provided
540 Interactive, LLC is a website development company established in 2007. The team specializes in Web Development and Mobile App Development and is in Darien, Connecticut.
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UndisclosedUndisclosed10 - 49Westport, CT
Services provided
Branding firm In-Store Experience is headquartered in Westport, Connecticut. Established in 2006, the team specializes in Branding and Market Research.
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List of the Top 15 New York City User Experience (UX) Agencies
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$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design10% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design -
$10,000+$100 - $149 / hr2 - 9New York, NY
Ability to deliver
35.6/40.016.8/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
75% UX/UI Design25% Other -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design50% Other -
$50,000+$200 - $300 / hr10 - 49Pasadena, CA
Ability to deliver
36.6/40.017.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
50% UX/UI Design50% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
35.3/40.015.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
30% UX/UI Design70% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design70% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design75% Other -
$25,000+$100 - $149 / hr1,000 - 9,999Bethesda, MD
Ability to deliver
29.1/40.015.6/20 Reviews5.4/10 Clients & Experience8.1/10 Market PresenceService focus
30% UX/UI Design70% Other -
$25,000+$150 - $199 / hr2 - 9Brooklyn, NY
Ability to deliver
35.4/40.016.6/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design50% Other -
$250,000+$200 - $300 / hr250 - 999Redwood City, CA
Ability to deliver
31.9/40.015.6/20 Reviews7.7/10 Clients & Experience8.6/10 Market PresenceService focus
30% UX/UI Design70% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design90% Other -
$10,000+$50 - $99 / hr50 - 249Escazu, Costa Rica
Ability to deliver
35.9/40.016.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design70% Other -
$100,000+$150 - $199 / hr1,000 - 9,999Boston, MA
Ability to deliver
33.1/40.015.8/20 Reviews8.3/10 Clients & Experience9/10 Market PresenceService focus
20% UX/UI Design80% Other -
$10,000+$50 - $99 / hr50 - 249New York, NY
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% UX/UI Design85% Other -
$25,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
36.8/40.017/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
15% UX/UI Design85% Other -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design90% Other -
$10,000+$100 - $149 / hr250 - 999Brooklyn, NY
Ability to deliver
32.4/40.015.8/20 Reviews9.2/10 Clients & Experience7.3/10 Market PresenceService focus
25% UX/UI Design75% Other -
$5,000+$50 - $99 / hr2 - 9Jersey City, NJ
Ability to deliver
31/40.016.2/20 Reviews9.4/10 Clients & Experience5.4/10 Market PresenceService focus
60% UX/UI Design40% Other -
$5,000+$25 - $49 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
39.3/40.019.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% UX/UI Design90% Other -
$5,000+$150 - $199 / hr2 - 9Navi Mumbai, India
Ability to deliver
22.9/40.015.6/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
100% UX/UI Design -
$100,000+$200 - $300 / hr50 - 249New York, NY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design80% Other -
$10,000+$100 - $149 / hr10 - 49Los Angeles, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design90% Other -
$75,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
33.3/40.015.6/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
20% UX/UI Design80% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
33.4/40.016/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
30% UX/UI Design70% Other -
$10,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
15% UX/UI Design85% Other -
$5,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% UX/UI Design90% Other
Latest User Experience Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
New York City UX Designer FAQs
NYC-based UX design agencies live and breathe high-stakes product launches. Local designers regularly collaborate with Fortune 500 innovation labs, Madison Avenue marketers, and venture-backed startups—experience that sharpens their ability to translate complex business goals into intuitive digital journeys.
Because many teams work just subway stops from major media outlets and investor networks, they’re adept at rapid feedback cycles and stakeholder presentations. If you need on-site workshops or user testing across diverse demographics, a New York partner provides both proximity and cultural fluency.
Project-based engagements typically start around $25,000 for a focused website or mobile-app redesign. Hourly rates range from $125 – $250, reflecting senior talent, living costs, and agency reputation.
Meanwhile, enterprise-level service providers may propose six-figure budgets that cover discovery, research sprints, interaction design, and iterative usability testing. Startups on tight timelines often negotiate phased scopes—e.g., a two-week design sprint for $15,000—before committing to full product builds.
New York City is home to a diverse pool of brands and businesses that make up its thriving economy. Generally, UX design firms in the city support clients from verticals such as:
• Fintech and banking
• Media, entertainment, and streaming
• E-commerce and retail (fashion, DTC)
• Health tech and biotech
• SaaS and B2B software
• Travel, hospitality, and real estate
• Nonprofit and public sector initiatives
Begin with measurable goals—i.e., higher conversion, reduced churn, stronger accessibility compliance—and shortlist agencies with case studies in similar domains. Review Clutch profiles for client feedback on communication and timeline management; NYC’s fastest-moving markets reward teams that iterate weekly, not monthly.
Schedule chemistry calls to confirm senior designers will stay engaged past kickoff, and ask how they conduct user research in a city with multilingual, multi-device audiences. Finally, validate cultural fit—does the agency’s process sync with your internal dev sprints and stakeholder availability?
- No documented user-research phase or reliance on generic personas
- Overpromising fixed timelines without accounting for stakeholder reviews
- Limited accessibility or WCAG compliance expertise
- Sparse portfolio evidence beyond visual mockups (lack of usability metrics)
- High staff turnover with juniors replacing promised senior leads
- One-size-fits-all pricing that ignores project complexity
Never ignore red flags; while some will feel inconsequential at first, they can lead to headaches and setbacks down the line.